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Network engineer vs network support analyst

The differences between network engineers and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network engineer and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $83,557 average annual salary of a network engineer.

The top three skills for a network engineer include switches, troubleshoot and network infrastructure. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Network engineer vs network support analyst overview

Network EngineerNetwork Support Analyst
Yearly salary$83,557$83,921
Hourly rate$40.17$40.35
Growth rate5%5%
Number of jobs72,346118,825
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 53%
Average age4343
Years of experience22

What does a network engineer do?

A network engineer is responsible for managing a network system, monitoring its performance, and upgrading its features to optimize performance and boost efficiency. Network engineers also create new systems, designing them based on clients' specifications and business needs. They also check network defects, perform troubleshooting, improve data security systems, and install security updates. A network engineer must have excellent knowledge of the technology industry, as well as a broad understanding of system codes, programming languages, and network configurations.

What does a network support analyst do?

Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.

Network engineer vs network support analyst salary

Network engineers and network support analysts have different pay scales, as shown below.

Network EngineerNetwork Support Analyst
Average salary$83,557$83,921
Salary rangeBetween $62,000 And $111,000Between $54,000 And $128,000
Highest paying CityMenlo Park, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyThe CitadelMeta
Best paying industryTechnologyTechnology

Differences between network engineer and network support analyst education

There are a few differences between a network engineer and a network support analyst in terms of educational background:

Network EngineerNetwork Support Analyst
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 53%
Most common majorElectrical EngineeringComputer Science
Most common collegeCalifornia State University - Long BeachMassachusetts Institute of Technology

Network engineer vs network support analyst demographics

Here are the differences between network engineers' and network support analysts' demographics:

Network EngineerNetwork Support Analyst
Average age4343
Gender ratioMale, 90.6% Female, 9.4%Male, 84.3% Female, 15.7%
Race ratioBlack or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.5% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network engineer and network support analyst duties and responsibilities

Network engineer example responsibilities.

  • Manage UCCE deployments which include CUCM, IPIVR, CVP , 3rd party reporting and CUIC.
  • Manage UNIX's projects to meet project dateline while solving daily network crisis.
  • Perform the tasks of designing, implementing, supporting, and managing networking and telecommunication infrastructure.
  • Manage all domain registrations, SSL certificate management.
  • Create locally manage and centrally manage gateways on checkpoint firewall.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Show more

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Network engineer vs network support analyst skills

Common network engineer skills
  • Switches, 7%
  • Troubleshoot, 5%
  • Network Infrastructure, 4%
  • BGP, 4%
  • OSPF, 4%
  • Lan Wan, 4%
Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%

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