Network Operations Analyst Level 1
Cincinnati, OH
The primary function of this role is to triage, diagnosis and remediate company's network systems and service, which includes triaging and remediating incidents related company Wide Area Network (WAN) and Local Area Network (LAN) services. This role is responsible for the overall stability, security and sustainability of company's WAN, LAN and Customer Facing wi-fi infrastructure. This role interfaces directly with end users, technology partners and internal technology teams. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Top 3 skills - Troubleshooting, some experience in routing and switching, Service Now and similar tools, change management. Being able to speak communicate and multitask, introductory Linux, mostly verbal and written communication- technical skills come second. Project person will be supporting - Supporting stores, Distribution and manufacturing centers, working with external vendors and internet providers, Operations based.
Responsibilities:
Leverage experience and knowledge of WAN, LAN and WLAN infrastructure to triage, diagnosis and remediate wireless infrastructure incidents
Technical Subject Matter Expert on company's customer facing network environments and operations
Leverage experience and knowledge of wide area network routing protocols and devices and local area network switching protocols and devices to triage, diagnosis and remediate WAN and LAN network alerts to insure availability and mean-time-to-repair service levels agreements are achieved
Provide first level and second network operations for all WAN, LAN and wireless related incidents, Experience with SDWAN platforms
Triage and remediate VSAT, cellular and wired and wireless WAN and LAN incidents
Recognize and appropriately escalate high priority incidents quickly to proper network level 3 team
Provide critical network incident conference call facilitation and assistance
Create and review network device and network system change procedures and documentation
Perform proactive maintenance on network routers, switches, wireless access points and other network equipment
Network device implementation support and assistance for new network devices
Experience with applications like ServiceNow ticketing, WhatUp Gold, and Arista/Aruba networks
Assist with standard network requests to assist ETMs (Enterprise Technology Managers) in new store standup and installations
Qualifications:
3-5 years of experience working in network technologies
3-5 Experience with wi-fi and wireless infrastructures
Experience and knowledge of Network routing and switching protocols required
Good customer service skills required.
Experience in troubleshooting routers and Hewlett-Packard switches a plus
Familiarity and experience with SDWAN Platforms
Experience with Extreme Network wireless access points a plus
Highly motivated and service oriented
Must be self-motivated and capable of working with minimal supervision
Must be able to work within a team environment and/or individually
Excellent organizational, multi-tasking, and teamwork skills.
Previous experience with network monitoring tools a plus
Desire to learn new technologies and keep technical skills current
Strong communication skills both verbal and written required
Requires weekend coverage and night coverage
Required Skills:
Experience in troubleshooting Linux based/Cisco/Arista network routers and Aruba/Cisco switches
Familiarity and experience with XIQ wireless access points
Experience with Aruba EdgeConnect SDWAN Platform
Experience and familiarity with Linux Operating system a plus
Previous experience with network monitoring tools
Field Service Manager Branch
Columbus, OH
:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Responsibilities:**
+ Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
+ Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
+ Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
+ Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
**Qualifications:**
+ High school diploma and prior experience as a Field Service Technician
+ Prior experience as a Dispatcher and/or Supervisor preferred
+ Strong technical/repair knowledge
+ Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Service Manager (Columbus)
Columbus, OH
Join one of the fastest growing businesses in Utah! Greenix has been recognized as one of “Utah's Fast 50” businesses for 3 years running and named “Utah's Emerging 8” businesses to watch. By sticking to our core values, Trusted - Sustainable - Different, we have redefined the service industry. If our core values are part of your life, we would be excited to add you to our team.
We believe our leaders should always lead from the front. In many cases, this is accomplished by the leader doing the tough things first to show that they can be done. It's one thing to tell people what to do. It is entirely different when the leader shows or demonstrates what needs to be accomplished. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business. A Service Manager will complete any routes from call-offs, perform office duties on Monday and Friday, and perform full-day visits with team members out in the field. Other responsibilities include:
Responsible for ensuring the team is working effectively, operating proficiently, and maintaining World Class Service
Oversees Service Pros with operations including the management of training, compliance, human resource activities, and sales
Maintain company vehicles and equipment in clean and proper operating condition.
Drive a company vehicle to customers' locations.
Safely apply pesticides according to company policy, label instructions, and any applicable law.
Document services performed according to company policy and any applicable law.
Call customers with updates
Respond quickly to customer and/or office requests.
Ability to work in extreme temperatures, tight spaces, elevated heights
Ability to work with stinging and/or biting pests
Ability to read and write notes clearly (Performed through our App and Online)
Ability to successfully complete state pesticide applicator licensing process
Qualifications and Requirements:
High School Diploma or GED
Current and Valid Drivers License
Must be 21 years of age
1+ yrs Management Experience
Able to lift up to 45 lbs
Additional Notes
Multiple Work locations
Greenix is an equal opportunity employer: Minorities, Women, Veterans, Disabilities
Greenix is an E-Verify employer. All applicants applying for U.S job openings must be authorized to work in the United States
Auto-ApplyField Services Manager
Columbus, OH
Staley Technologies partners with businesses nationwide to provide innovative technology solutions and services, delivering scalable field service support with a focus on quality, safety, and customer satisfaction. Staley Technologies is seeking a highly organized and motivated Field Service Manager to oversee the coordination and execution of field service operations. This role involves managing and scheduling a team of Field Service Data Technicians, subcontractors, and 1099 contractors through a nationwide technician platform. The ideal candidate will possess strong logistical, communication, and organizational skills, with the ability to balance field service operations, fleet management, and warehouse logistics.
Key Responsibilities:
· Coordinate and schedule field service activities across multiple projects nationwide.
· Ensure customer service and quality are at the highest level.
· Manage daily assignments and productivity of Field Service Technicians, Electricians, subcontractors, and 1099 contractors using a technician management platform.
· Monitor and optimize technician routes and schedules to ensure timely and cost-effective service delivery.
· Recording keeping of time, expenses & documentation for all direct reports.
· Forecast & plan staffing of nationwide projects and deployment.
· Oversee fleet operations, including vehicle assignment, maintenance, and compliance tracking.
· Support warehouse operations, including inventory control, asset tracking, staging of equipment, and coordination of inbound/outbound logistics.
· Ensure all technicians are compliant with safety protocols, company policies, and customer requirements.
· Collaborate with internal departments to ensure alignment between field operations and project goals.
· Oversee and support the professional growth, performance, and development of direct reports through regular monitoring, coaching, and feedback.
· Other duties as assigned.
Requirements Qualifications:
· Proven experience in field service coordination, technician management, or a similar role.
· Strong knowledge of workforce management platforms and scheduling tools.
· Experience working with subcontractors and 1099 employees.
· Familiarity with fleet operations and warehouse logistics is strongly preferred.
· Excellent communication, organizational, and problem-solving skills.
· Ability to multitask in a fast-paced environment and adapt to shifting priorities.
· Proficiency in Microsoft Office Suite and other relevant software.
· High school diploma or equivalent required; technical or logistics-related certifications are a plus.
Preferred Qualifications:
· Knowledge of structured cabling is a plus.
· Knowledge of network equipment is a plus.
· Knowledge of electrical systems is a plus.
· Experience working in a multi-site or nationwide service environment.
· Ability to travel occasionally, if required.
Additional Information:Safety-Sensitive Role:
This position is classified as safety-sensitive and is subject to pre-employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety-sensitive roles involve responsibilities where impairment could present a risk to the employee or others.
Equal Employment Opportunity:
Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
Salary Description $60,000 - $75,000 range
Services Manager - Fiduciary/Trust & Estate Accounting Services
Columbus, OH
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Tax - Business Tax Services Fiduciary/Trust & Estate Tax Administration Services ("FTEAS") - Financial Services Organization - Services Manager**
**The Opportunity**
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
FTEAS provides fiduciary/court accounting services for trusts and estates serving banks, law firms, family offices, and individual and professional trustees throughout the United States. The Manager is part of the leadership team and plays an integral role in the overall strategy and success of the FTEAS business. Responsibilities include technical review of complex trust & estate fiduciary accountings; managing client relationships; supervision, training, and development of staff; maximizing operating efficiency; and maintaining profitability. Incumbent will ensure compliance with all EY processes and procedures including onboarding new clients and setting up new matters, complying with independence, eDocs, and technology initiatives.
**Key Responsibilities**
+ Technical preparation and review of complex trust and estate accountings.
+ Perform complex calculations and reconstruction when required.
+ Research of state specific principal and income acts when needed.
+ Responsible for managing client relationships and retaining client good will.
+ Participate in weekly sales calls, and client presentations and business development meetings, when requested.
+ Provide timely and effective responses to client needs and compliance requirements.
+ Provide estimates for new accounting work and prepare all required documentation for new engagements.
+ Build and maintain strong relationships with internal EY groups.
+ Facilitate communications and provide assistance to team members by sharing knowledge, offering advice, and making decisions to meet engagement deliverables.
+ Develop operational efficiencies to deliver timely high-quality services and work products.
+ Contribute to a flexible, stable and team oriented working culture that fosters staff development.
+ Complete self- study courses to maintain and enhance knowledge of fiduciary accounting and software applications, and to meet Firm continuing education requirements.
+ Work to ensure all projects are properly and timely billed and oversee follow-up with clients regarding bill collections.
**Skills and Attributes for Success**
To qualify for the role, you must have
+ Bachelor's degree.
+ CPA, EA, licensed Attorney, Professional Fiduciary or CTFA (Certified Trust and Fiduciary Advisor) certification
+ 5+ years of fiduciary/court accounting experience at a bank, law firm or CPA firm with a proven track record of successfully managing staff and engagements.
+ Excellent technical fiduciary accounting skills.
+ Experience working with complex assets (LLCs, partnerships, alternative investments, etc.) and large trusts and estates.
+ Experience working with family offices a plus.
+ Demonstrated excellent interpersonal, analytical, and problem-solving ability.
+ Excellent verbal and written communication skills.
+ Experienced at reviewing IRS Forms 706, 1041 and K-1s.
Ideally, you will also have
+ Understanding of complex investments and fiduciary tax.
+ Understanding of trust structures and trust terminology.
+ Ability to review and interpret trust agreements and estate planning documents.
+ Strong management and leadership skills.
+ Strong client interaction skills.
+ Proficient with software applications, including OneSource Accounting Software FAS; Microsoft Word and Excel.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $103,100 to $188,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $123,800 to $214,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Route Service Manager - UniFirst
Blacklick Estates, OH
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Route Service Manager
UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Auto-ApplyPest Service Manager - AF
Middleburg Heights, OH
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development , and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.
Key Performance Indicators
Customer Satisfaction & Retention
Technician Retention
Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)
Team Safety Performance
Route Completion
Branch Schedule Efficiency
Sales Growth
Service Cost Control (fleet maintenance, materials & supplies, hourly time management)
Principal Duties and Responsibilities
Oversee ongoing technician training, coaching, development , and regular cadence of accountability, in order to maximize technician success and retention
Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels
Review and evaluate ongoing technician performance (via ride-a-longs and audits)
Respond diligently and compassionately to customer concerns
Ensure overall service quality to maximize customer retention
Fill in periodically on customer appointments to help close any temporary staffing gaps
Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively
Ensure safety standards are met or exceeded and that all operations are in regulatory compliance
Monitor and maintain inventory levels of pest / termite control and home services products
CANDIDATE SUMMARY
Required Qualifications
Knowledge, Skills & Abilities
Adept at problem solving and identifying practical solutions
Ability to effectively lead and motivate others
Good aptitude for basic/intermediate math, for calculations related to sales/service
Strong communication skills (verbal, written, presenting)
Ability to build rapport easily and establish trust with customers and employees
Minimum Education Level/Certifications
High school diploma (or GED)
Maintain licenses/certificates as required by federal, state, and/or local regulations
Maintain valid driver's license
Physical Demands/Environmental Conditions
Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects
Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling
Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways
Going up and down stairs, ladders, scaffolding, ramps, and poles
Operating a motor vehicle safely
Ensuring vehicle and other equipment is maintained and kept clean
Wearing personal protective equipment, including OSHA-compliant respirators
Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm's reach
Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)
Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season
Travel Requirement
Travel up to 100% of time within assigned territory(s)
Base Pay RangeYearly: $56,000.00 - $91,000.00
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Auto-ApplyTransformer Services Manager
Massillon, OH
Why IES Infrastructure?
IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you're overlooking other significant factors - work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.
Health & dental insurance
Group life & accidental death & dismemberment insurance
Supplemental life insurance
Voluntary accident insurance
Company Paid Disability insurance (short and long-term)
Vacation and holidays
401k
Company Culture
Commitment to Excellence
- Consistently exceeds expectations.
Honesty and Integrity
- Strive to do what is right and do what we say we will do.
Safety
- Create a safe working environment in all operating locations.
Respect
-Honor the rights of all involved.
Communication
- Communicate clearly and directly with all involved.
Employee Satisfaction
- Create employee opportunities for growth and development.
Innovation and Creativity
- Apply creative ingenuity to make us better, faster, and first.
Resiliency
- No obstacle will stop us from accomplishing our goals.
Teamwork
- Above all else, work together as one team and one group of professionals.
All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.
Responsibilities
Responsible for managing, coordinating, prioritizing and growing all aspects of transformer operations. This would also include large project supervision, installation, start-up, service pricing, and customer satisfaction. Responsible for the overall profit and loss of the operating unit, as well as, recruiting and developing personnel. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers.
Qualifications
Manage all field and in-house (Shop/Service Engineers and Technicians) transformer activity.
Implement the business strategy set by General Manager for the continued growth of the operating unit.
Maintain and educate workforce by conducting performance reviews, disciplines and provide training (i.e.: on-site training, seminars, etc.).
Ensure that employees are performing tasks utilizing all necessary safety procedures and equipment.
Identify areas of change and makes recommendations to improve operations.
Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
Oversee and process all timesheets, travel and other expenses of field personnel.
Provide technical support to customers and shop/field personnel, as necessary.
Serve as a mentor to all shop/field personnel in regards to general activities or specialized skill sets, as well as assisting in resolution of work problems related to project specifications.
Manage/coordinate Department activities as required.
Responsible for the preparation of quotations and/or special projects, as required. Ensure that the quotations are completed in a timely manner.
Responsible for processing completed projects through billing in a timely manner and providing monthly revenue and margin forecasts.
Responsible for recruiting, developing their skills and retaining qualified personnel for all shop/field priorities.
Responsible for ensuring there is a succession plan in place for departmental needs.
Travel to customer locations as needed to increase relationships and grow into new segments.
Perform periodic safety audits of field projects to ensure Magnetech Industrial Services safety policies are adhered to.
Initiate and monitor material and process nonconformance, where necessary, to ensure that nonconforming items are not used until resolved and that personnel learn from the problem to alleviate future occurrences.
Investigate accidents or close calls for determination on safe work practices.
Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and/or service providers, etc.
Lead by example. Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
Provide support for any special projects as assigned by the General Manager. The special projects may or may not become part of your primary responsibilities.
Measures of Success:
Department efficiencies; i.e. low rework and warranty costs, manpower utilization, control of expenses, etc.
Positive progression towards the company vision.
Continual growth in revenue.
On-time completion of project(s) and service reports at/or under budget costs.
Projects meet or exceed customer expectations.
Qualifications:
Candidate must possess a high school diploma.
An in-depth knowledge of transformer repair and field service experience.
This position requires an individual experienced in field service, transformer repair and project management.
Additionally, computer skills in Excel and Word and have excellent customer interface experience.
The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
Demonstrated manager/team skills are also critical, as some development and ongoing projects involve teams of individuals from different backgrounds within the organization.
This is not a contract between the company and any person. The job description merely states the company's current job requirements for this position and is subject to change from time to time with or without notice.
Financial Services Manager
Moraine, OH
. pays $90K-$120K
The position is responsible for managing the Financial Services/ Custodial Operations team members and process, including all client-related banking transactions. The position will support the Head of Custodial Operations.
Essential Functions
Manage the client banking relationship and client banking processes
Expert understanding online banking systems
Manage set up of new users, new accounts and administration systems
Oversee production of daily online transactions (working through banking administrator role)
Troubleshoot escalated banking discrepancies that need research
Manage all banking activity controls (operational and security)
Monitor quarterly analysis fees
Manage and perform bank and plan account reconciliation process, reconciling the underlying bank account or cash account to the corresponding operational administration system of record. The following service areas require monthly reconciliations of different types:
COBRA and Direct Billing administration transactions
Reimbursement (FSA/HSA/Commuter. Etc.) administration transactions
Premium Billing administration transactions
Other miscellaneous bank accounts
Ensure that effective accounting controls and reconciliation processes are in place for all service areas within Navia. Develop and monitor financial controls for all banking transactions and approval processes.
Proactively provide insights to improve operational processes to ensure accurate reconciliation.
Support SSAE 18 SOC 1 audit by managing banking controls and responding to audit requests. Develop and oversee ongoing audit controls to ensure that banking processes are being performed and maintained in a manner that minimizes reconciliation issues.
Salesforce case management
Manage the Financial Services/Custodial Operations Associates, Team Lead, and Offshore support staff, including coaching and development and accountability for day-to-day tasks.
Other duties and ad-hoc projects as assigned
Requirements
Bachelor's degree in business or accounting or commensurate banking experience
Online banking system transaction processing
Management or supervisory experience
General accounting and bank account reconciliations
Familiarity with financial or banking controls and procedures
Experience with QuickBooks (extensive knowledge is +) and Microsoft Excel, Word and Outlook
Strong written and verbal communications skills
Excellent attention to detail and critical thinking skills
Adaptable, ability to pivot in fast-changing environment
Please visit our career page and apply directly: *********************************
Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.
Auto-ApplyManager - Laboratory Services
Crooksville, OH
Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio!
Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- BS degree
- ASCP certification
- Prior lab experience and knowledge
- Supervisor experience needed
Job Quick Facts
- Oversees phlebotomy and central processing
- Reports to Lab Director
- Has 1 peer manager (Clinical Lab Manager)
- Has 1 Phlebotomy Supervisor/Senior Tech
- Must be willing to work as a Phlebot in times of high census/call-offs
- Experience in a high volume lab almost a ‘must'
- Experience with the corrective action process strongly recommended
- Not a position for the timid of heart or anyone lacking leadership confidence
Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751!
REF#LM973
Career Services Manager
Cincinnati, OH
Job Details CINCINNATI, OH Full Time 4 Year Degree $56270.00 - $64164.00 Salary/year Description
This role will build a strong, engaged workforce that drives the organization's mission and success. The Career Services Manager will work closely with career services, workforce coaching team, and external hiring managers to support members with career opportunities and growth.
As the Career Services Manager, you will oversee the delivery of career programs and services designed to help individuals secure meaningful career opportunities. This will include assessing and placing candidates into appropriate job roles with our employer partners throughout the tristate area. You will play a critical role in ensuring that Cincinnati Works attracts and retains top talent by effectively matching candidates with positions that align with their skills, qualifications, and career goals. You will collaborate with members helping them navigate the job search process and connecting them with employers.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Develop strategies to engage and retain members in job search:
Implement creative and effective methods and strategies for managing talent pipelines.
Use various tools to screen candidates that best fit the employer's needs.
Collaborate with Director of Career Services to determine workforce needs.
Utilize social media platforms, job boards, and other relevant channels to promote job opportunities.
Represent the organization at career fairs and recruiting events.
Build Partnerships:
Develop and maintain relationships with employers to understand their hiring needs and promote job seeker profiles.
Establish positive relationships with members and hiring partners.
Plan and/or attend career-job fair events to connect with members and promote the organization.
Candidate Screening and Assessment:
Evaluate the skills, experience, and career objectives of job seekers through interviews, assessments, and resume reviews to understand their strengths and preferences.
Identify suitable career opportunities based on candidates' qualifications and career aspirations. Match candidates with available job openings, considering factors such as skills, location, salary, and cultural fit.
Review and assist members with the job application process as needed.
Assist with background checks as needed
Manage Member Recruitment Process:
Work closely with Workforce Coaches to coordinate interview schedules and logistics with candidates.
Provide guidance and support to candidates throughout the recruitment process.
Collaborate with Career Services and Coaching Team to ensure a smooth onboarding experience.
Provide ongoing support to both job seekers and employers throughout the placement process. Follow up with candidates after interviews to gather feedback and address concerns
Promote Diversity and Inclusion:
Actively seek out and engage candidates from diverse backgrounds.
Advocate for inclusive recruitment practices and initiatives within the organization.
Provide training and resources to hiring managers on diversity and unconscious bias in recruitment.
Track and Analyze Metrics:
Maintain accurate records in salesforce database, career fairs, interview outcomes, and hiring metrics.
Analyze recruitment data to identify trends, assess the effectiveness of recruitment strategies, and make recommendations for improvement.
CORE COMPETENCIES:
Relationship Management
The ability to manage interactions to provide service and to support the individual and the organization at large. Establish credibility in all interactions. Demonstrates approachability and openness. Serves as the advocate when appropriate. Operates with a fundamental trust in other human beings.
Cultural Effectiveness
The ability to value and consider the perspectives and backgrounds of all parties. Has a strong set of core values while operating with adaptability to particular conditions, situations and people. Demonstrates non-judgmental respect for others perspectives. Conducts role with an understanding and respect for the differences in rules, customs, laws, regulations and business operations of partner companies.
Communication
Provides clear, concise information to others in verbal, written, electronic and other communication formats. Listens actively and empathetically to the views of others. Seeks further information to clarify ambiguity. Provides thoughtful feedback in appropriate situations. Provides proactive communication. Treats constructive feedback as a developmental opportunity. Helps others consider new perspectives
Facilitating Learning and Results
Integrates and accurately evaluates multiple sources of information to make interpretations that help the Member gain awareness and thereby achieve agreed-upon results. Ability to create with the Member opportunities for ongoing learning and take new actions that will most effectively lead to agreed-upon results. Ability to develop and maintain an effective plan with the Member. Ability to hold attention on what is important for the Member and to leave responsibility with the Member to act.
An “Asker”
Asks open-ended questions, pushes for alternative solutions to problems and encourage thoughtful, reasonable risk-taking of a Member to help direct and guide he/she to reach goals. Communication should be proactive, positive, clear, concise and through flexible formats - verbal, written, electronic. Curious in interactions with Candidates and Members and able to collect information in a conversational, natural way while building a relationship.
Qualifications
QUALIFICATIONS:
EDUCATION/EXPERIENCE:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience in recruitment, particularly in attracting and engaging talent.
Familiarity with trends in the job market.
Strong communication and interpersonal skills, with the ability to connect with diverse audiences.
Excellent organizational skills and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Knowledge of relevant laws and regulations related to recruitment and career.
Youth and Camping Services Manager
Youngstown, OH
The Youth and Camping Services Manager is a full time position that will contribute to the vision, mission and values of the Youngstown Area Jewish Federation by supporting and managing all youth programs for the Jewish Community Center of Youngstown.
Key Responsibilities include but are not limited to:
Plan, lead, and schedule engaging activities aligned with Ohio State Learning Standards.
Supervise and support staff; manage schedules, attendance, and classroom ratios.
Serve as the main contact for families, maintaining open and timely communication.
Assist with program calendars, field trips, and staff training.
Oversee student and staff records, ensuring compliance with DCY and Step Up to Quality standards.
Support year-round camp planning and serve on the Camp JCC Leadership Team.
Coordinate supplies, special events, and occasional evening/weekend youth programs.
Benefits include:
Free membership at the JCC/Logan Swim Club
Pension Match (403b)
Generous PTO
Life Insurance
Health Insurance Options
Discounted daycare and summer camp rates at the JCC
Discounted rates on programming
And more!
Requirements
Bachelor's degree preferred. The ideal candidate will have experience working with school age children and teens, enjoy working with children and their families and have a high level of interpersonal communication skills. Ideal candidate has a high level of organization, able to manage multiple projects at once, and experience with GoogleSuite and Microsoft Office. Candidates must pass an FBI/BCI background check and drug screen.
Fleet Service Manager
Twinsburg, OH
Job Description
We are seeking a highly skilled and motivated Fleet Service Manager to lead and oversee our fleet maintenance operations. This individual will be responsible for managing all aspects of fleet service, including maintenance, repair, and the efficient operation of diesel and Compressed Natural Gas (CNG) vehicles. The ideal candidate should have a strong technical background, excellent leadership skills, and a commitment to safety and environmental standards.
Key Responsibilities:
- Manage and oversee the daily operations of maintenance facilities, ensuring that all diesel and CNG vehicles are maintained to the highest standards of safety and efficiency.
- Develop and implement maintenance schedules, policies, and procedures to maximize vehicle uptime and extend the lifespan of fleet assets.
- Lead, mentor, and support a team of technicians, fostering a collaborative and high-performance work environment.
- Monitor and analyze fleet performance data to identify opportunities for improvement and cost-saving measures.
- Ensure compliance with all relevant regulations, including DOT and OSHA safety standards.
- Collaborate with other departments to coordinate vehicle usage and optimize fleet operations.
- Oversee the procurement of parts and equipment, managing budgets and supplier relationships effectively.
- Stay up to date with industry trends, emerging technologies, and best practices related to diesel and CNG vehicle maintenance and operations.
Qualifications:
- Bachelor's degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field preferred; equivalent experience will be considered.
- Proven experience in fleet management, with an emphasis on diesel and CNG vehicles.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent problem-solving and decision-making abilities.
- Familiarity with fleet management software and diagnostic tools.
- Strong knowledge of safety regulations and DOT standards related to fleet operations.
- Excellent communication and interpersonal skills.
Benefits:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- 401k plan with company matching.
- Opportunities for professional development and career advancement.
- Paid Vacation.
If you have a passion for fleet management and a proven ability to lead teams in delivering exceptional service, we encourage you to apply for the Diesel and CNG Fleet Service Manager position. Join our dynamic team and contribute to our commitment to excellence and sustainability in fleet operations in our new state-of-the-art facility.
Service Manager Trainee
Cincinnati, OH
A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.
Duties & Responsibilities
Sales, Profit and Productivity
Customer Service
Merchandise Presentation and Facility Maintenance
Knowledge, Skills, and Abilities
Strong people management and leadership skills
Approachability
Customer Focus
Drive for Results
Integrity and Trust
Strong verbal and written communication skills
Presentation Skills
Sound business sense
Strong organization and time management skills
Practical math skills
Practical reading skills
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Extensive standing, walking, pushing and reaching.
Need full range of motion for reaching, bending and stooping.
Repetitive movement of hands, arms and legs.
Lifting of heavy equipment of up to 50 pounds.
May work outside and be exposed to weather.
Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Minimum Educational and /or Experience Level
Two years related experience in retail management, preferably automotive
Completion of two-year college or technical school program
Equivalent combination of education and experience with proven results
Certificates, Licenses, and/or Registrations
Current, valid drivers license issued in state of residence
Equipment Safety Certification
Benefits
Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members
Pay Range
$22.48 to $33.21 per hour based on experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gende identity, national origin, disability, or status as a protected veteran.
Appliance Repair Service Manager
Ohio
Signing and Monthly Bonus !!!!!! We at Mr. Appliance are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 300 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As an Appliance Repair Technician, you are a key member of our team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.
Specific Responsibilities:
Accurately diagnose and repair appliances/equipment in the customer's home
Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
Complete invoices, daily route sheets, and weekly reports as required
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
High school graduate or equivalent
Valid Driver's License with clean record
Must be at least 18 years of age
Proficiency to navigate tablet based technology
The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
Flexible and variable hours (no weekends)
CFC Certified
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or move up to 50 pounds.
Benefits:
Health Insurance
Paid Time Off
Company Vehicle
Uniforms
Ipad
Cell Phone
We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $80,000.00 - $100,000.00 per year
When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren't working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn't enough, there's competitive compensation and flexible working hours. Give us a shout.
Notice
Mr. Appliance LLC is the franchisor of the Mr. Appliance franchised system. Each Mr. Appliance franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Appliance franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Auto-ApplyService Manager (1157 - Columbus, Ohio)
Columbus, OH
Job Description
THE FARM
Weekend hours: on-call as needed
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following
Train and be responsible for work performed by all staff members under his or her direction.
Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.
Counsel (and document) maintenance employees to improve their work and work attitudes.
Establish schedules and assign personnel routine maintenance tasks.
Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders.
Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.
Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.
Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.
Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.
Perform necessary maintenance and repairs in apartments with work orders.
Strive to see that all work orders are completed within 24 hours.
Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.
Schedule contractors for maintenance related work. Secure bids and proposals as directed.
Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.
Strictly follow established budgetary guidelines.
Follow all Drucker + Falk purchasing directives and procedures.
Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.
Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs
Always maintain the highest standards of resident relations.
Complete and return Monthly Preventative Maintenance Sheets.
Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program.
The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance.
Must be accurate in all phases of technical work.
Performs other duties as assigned.
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration
Current Driver's License, CFC Certificate
Other Skills and Abilities
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave
Equal Opportunity Employer. Drug-Free Workplace.
Field Service Manager
Massillon, OH
Job Title: Field Service Manager Status: Exempt Reports To: General Manager Location: Massillon, Ohio The Field Service Manager is responsible for managing, coordinating, prioritizing, and growing all aspects of field service operations.
This includes large project supervision, installation, start-up, service pricing, and ensuring customer satisfaction.
The role also entails overseeing the overall profit and loss of the operating unit, recruiting, and developing personnel.
The successful execution of these responsibilities requires timely completion of tasks within or under budget while maintaining customer satisfaction.
Responsibilities: Manage all field and in-house (Service Engineers and Technicians) assignments based on contract size and timing.
Implement business strategy set by the General Manager to drive growth in the operating unit.
Maintain and educate the field workforce through performance reviews, discipline, and training (on-site training, seminars, etc.
).
Ensure employees follow all necessary safety procedures and use proper safety equipment.
Maintain a comprehensive field service work file with scope of work details to inform service personnel.
Identify areas of improvement and make recommendations for operational efficiency.
Communicate with personnel to analyze work scope, current procedures, and areas for continuous improvement.
Oversee and process all field personnel timesheets, travel, and other expenses.
Provide technical support to customers and field personnel as needed.
Mentor field personnel in general activities, specialized skill sets, and project specifications.
Manage and coordinate Field Service Department activities.
Prepare quotations and special project proposals, ensuring timely completion.
Process completed projects through billing in a timely manner while providing monthly revenue and margin forecasts.
Recruit, develop, and retain qualified personnel for all shop priorities.
Ensure a succession plan is in place for departmental needs.
Travel to customer locations to strengthen relationships and expand into new market segments.
Perform periodic safety audits on field projects to ensure adherence to company safety policies.
Monitor and address material and process nonconformance to prevent recurring issues.
Investigate accidents or near-misses to assess and improve safety practices.
Maintain professionalism when interacting with customers, employees, vendors, and service providers.
Lead by example, advocating for and adhering to all quality, safety, and environmental procedures.
Provide support for special projects as assigned by the General Manager, which may evolve into primary responsibilities.
Measures of Success: Efficient field service operations with minimal rework and warranty costs, optimal manpower utilization, and controlled expenses.
Positive progression toward company vision.
Continual revenue growth and expansion of field service opportunities.
Punctual arrival of service crews.
On-time completion of projects and service reports within or under budget.
Projects meet or exceed customer expectations.
Minimum Education None Minimum Years of Experience 2-4 Specific Qualifications Qualifications: High school diploma required.
In-depth knowledge of motor repair and field service experience.
Experience in field service, motor repair, and project management.
Proficiency in Microsoft Excel and Word.
Strong customer interface skills.
Hardworking, detail-oriented, and able to direct personnel positively.
Effective oral and written communication skills.
Strong managerial and team skills to lead multi-disciplinary teams.
Note: This job description is not a contract between the company and any individual.
The company reserves the right to modify job requirements as needed with or without notice.
License Required No Job Locations US-OH-Massillon Company Overview Why IES Infrastructure? IES Infrastructure offers competitive salaries.
But, if you make your employment decision based on salary only, you're overlooking other significant factors - work environment and employee benefits.
We offer a friendly, team-work environment with opportunities for continuous development and career advancement.
We also offer a comprehensive benefits package that provides real protection for you and your family.
Health & dental insurance Group life & accidental death & dismemberment insurance Supplemental life insurance Voluntary accident insurance Company Paid Disability insurance (short and long-term) Vacation and holidays 401k Company Culture Commitment to Excellence - Consistently exceeds expectations.
Honesty and Integrity - Strive to do what is right and do what we say we will do.
Safety - Create a safe working environment in all operating locations.
Respect -Honor the rights of all involved.
Communication - Communicate clearly and directly with all involved.
Employee Satisfaction - Create employee opportunities for growth and development.
Innovation and Creativity - Apply creative ingenuity to make us better, faster, and first.
Resiliency - No obstacle will stop us from accomplishing our goals.
Teamwork - Above all else, work together as one team and one group of professionals.
All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills.
Ability to adapt to changes in daily activities is essential.
Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands.
All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.
EEO Statement PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic.
This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.
IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.
IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law.
"EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer.
IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.
Applicants who need accommodation in the job application process should contact the IES corporate office at ************** or any IES office to request assistance.
Right to Work English SpanishJob Title: Field Service Manager Status: Exempt Reports To: General Manager Location: Massillon, Ohio Position Summary: The Field Service Manager is responsible for managing, coordinating, prioritizing, and growing all aspects of field service operations.
This includes large project supervision, installation, start-up, service pricing, and ensuring customer satisfaction.
The role also entails overseeing the overall profit and loss of the operating unit, recruiting, and developing personnel.
The successful execution of these responsibilities requires timely completion of tasks within or under budget while maintaining customer satisfaction.
Responsibilities: Manage all field and in-house (Service Engineers and Technicians) assignments based on contract size and timing.
Implement business strategy set by the General Manager to drive growth in the operating unit.
Maintain and educate the field workforce through performance reviews, discipline, and training (on-site training, seminars, etc.
).
Ensure employees follow all necessary safety procedures and use proper safety equipment.
Maintain a comprehensive field service work file with scope of work details to inform service personnel.
Identify areas of improvement and make recommendations for operational efficiency.
Communicate with personnel to analyze work scope, current procedures, and areas for continuous improvement.
Oversee and process all field personnel timesheets, travel, and other expenses.
Provide technical support to customers and field personnel as needed.
Mentor field personnel in general activities, specialized skill sets, and project specifications.
Manage and coordinate Field Service Department activities.
Prepare quotations and special project proposals, ensuring timely completion.
Process completed projects through billing in a timely manner while providing monthly revenue and margin forecasts.
Recruit, develop, and retain qualified personnel for all shop priorities.
Ensure a succession plan is in place for departmental needs.
Travel to customer locations to strengthen relationships and expand into new market segments.
Perform periodic safety audits on field projects to ensure adherence to company safety policies.
Monitor and address material and process nonconformance to prevent recurring issues.
Investigate accidents or near-misses to assess and improve safety practices.
Maintain professionalism when interacting with customers, employees, vendors, and service providers.
Lead by example, advocating for and adhering to all quality, safety, and environmental procedures.
Provide support for special projects as assigned by the General Manager, which may evolve into primary responsibilities.
Measures of Success: Efficient field service operations with minimal rework and warranty costs, optimal manpower utilization, and controlled expenses.
Positive progression toward company vision.
Continual revenue growth and expansion of field service opportunities.
Punctual arrival of service crews.
On-time completion of projects and service reports within or under budget.
Projects meet or exceed customer expectations.
Auto-ApplyManager, International Student Services
Perrysburg, OH
This position provides administrative leadership and management for International Student Services and the international student population. Coordinates the international recruitment and student application process, makes admissions decisions that result in the issuance of required certificates of eligibility for student visas and is responsible for timely reporting to comply with Department of Homeland Security and SEVIS regulations and re-certification. Promotes understanding among college employees regarding visa laws and procedures, provides leadership and management for international initiatives between Owens and other colleges, universities, and organizations, as well as for the integration of initiatives and services regarding international students across the college to assist with recruitment and retention of the students. Assists with development and monitors the budget for the office of International Student Services.
Essential Functions:
* Coordinates the international recruitment and student application process and makes admissions decisions that result in the issuance of 1-20 DS-2019 and other required certificates of eligibility for student visas. Responsible for timely reporting to comply with Department of Homeland Secuirty and SEVIS regulations and recertification. Promotes understanding among college employees regarding visa laws and procedures.
* Develops and administers orientation programs for new students regarding responsibilities associated with their F-1 M-1, J-1 visa status and services available to international students through the college and surrounding community resources.
* Assists with international student adjustment and promotes success in and out of the classroom by partnering with college constituencies to extend support and social services/programs including housing, transportation and introductions to international student/diversity groups. Assists international students either directly or through appropriate community referral on issues related to immigration and visas, including extension of stay, change of status, employment/practical training, reinstatement to status, etc.
* Partners with Human Resources to provide faculty in-service and diversity training regarding international student customs, behaviors and social and educational/learning expectations.
* Provides for the integration of initiatives and services regarding international students across the college to assist with recruitment and retention of the students.
* Provides administrative leadership and management for the international student population.
* Responsible for leadership and management for international initiatives between Owens and other colleges, universities, and organizations.
* Assists with development and monitors the budget for international office.
* Other duties as assigned.
Knowledge, Skills, and Abilities:
* Working knowledge of immigration regulations CFR (federal code of regulations) and policies. Ability to manage Immigration and Custom Enforcement SEVIS (Student Exchange and Information System) for federal reporting. Knowledge of immigrant and non-immigrant visa as it relates to permission to study in the US and the effects of legal stay in the country. Knowledge of federal forms and fees needed to adjust, extend, or change status in the country and to apply for legal benefits, employment, replacement of documents and permanent residency.
* Manage various computer software applications. Ability to speak and communicate clearly within a very diverse environment. Manage SEVIS (Student Exchange and Information System) accurately. Ability to work with immigration rules and regulations. Leadership and management to provide vision, mission, goals, objectives and activities for international initiatives.
* Ability to speak and communicate clearly within a very diverse environment. Able to articulate legal concepts in a plain understandable fashion. Ability to work with legal documents and forms to the benefit of clients and institutions. Be capable to make accurate decisions based on complex situations. Have the ability to work in an extreme cross-cultural environment and to be extremely cognizant of cultural protocol.
* Commitment to diversity in its broadest sense. Maintain confidentiality, trust, and be able to establish a welcoming environment for people. Have a genuine desire for change in the world through relationship building and education. Strong counseling/advisor characteristics; specifically listening skills.
Minimum Qualifications:
* Bachelor's degree
* Working knowledge of Student Exchange Visitor Information System (SEVIS), immigrant and non-immigrant regulations and policies related to visa categories in the US, particularly F-1, M-1, J-1 student and exchange visitor categories. Cross-cultural work experience either at home or abroad.
* Must be a citizen or permanent resident of the United States. Must attend immigration training through NAFSA or Immigration Concepts.
Training or Degree related to:
* International Education, Globalization, Higher Education, Public Administration, Counseling, English as a Second Language, Immigration Law, or related field.
Scheduling Demands and Constraints:
* May do evening and weekend student programming and events, as determined by student needs, and likely more frequently at the beginning of each academic year or semester.
Job Classification:
Staff
Duty Days:
260 Days
Work Schedule:
Monday - Thursday 8-5
Friday 8-4:30
Grant Funded Position:
No - Not Grant Funded
FLSA Status:
United States of America (Exempt)
Pay Basis:
Salary
Hiring Range
$45,792.00-$51,462.00
Retirement System:
SERS - SERS (Retirement System Classification)
Specialist Network Engineer
Olde West Chester, OH
A career at Resilience is more than just a job - it's an opportunity to change the future.
Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.
For more information, please visit ******************
Resilience is seeking a Specialist Network Engineer to join the Digital Network Operations team and will be part of a dynamic team of architects and engineers working to build the future of the Resilience Network.
The Specialist Network Engineer will report to the Director of Global Networking. At Resilience, our mission is simple: to serve patients. We were founded with a straightforward yet bold purpose: to broaden access to complex medicines and to protect biopharmaceutical supply chains against disruption. At the heart of our approach is a network of high-tech, end-to-end drug substance and drug product manufacturing solutions that can help ensure the medicines of today and tomorrow can be made quickly, safely, and at scale.
The Network Operations team supports the Resilience network, including firewalls, cloud networking, remote access, B2b campus connectivity remote access solutions. This team works closely with our Managed Service Provider (MSP) to support Resilience networks.
Responsibilities for the Specialist Network Engineer include:
Works with the Global Network team and Subject Matter Experts for the overall integration of the enterprise firewall infrastructure, including the planning, design, installation, maintenance, management, and coordination of the corporate internal, external and Business to Business firewalls
Responsible for the delivery of network planning, design, implementation & optimization services as a part of Resilience's Global Network team.
Create Low Level and High Level design of data center / campus / factory networks utilizing industry best practices and Cisco hardware to include: Cisco enterprise level L3 routing platforms. Current knowledge of Cisco 9k architecture.
Assists in the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances.
Oversee/perform new and existing equipment, hardware, and software upgrades.
Perform installation, configuration, maintenance, and troubleshooting Resilience managed hardware, software, and peripheral devices.
Monitor network performance and troubleshoot problem areas as needed.
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Minimum Requirements:
Must have significant experience designing, deploying, and implementing core route/switch and/or data center networks in accordance with industry best practices.
Experience logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling).
Advanced knowledge IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred.
Maintaining Network Connectivity for Server based platforms.
Understand various remote access / firewall / user access systems (Cisco ASA, Palo Alto, Zscaler ZPA / ZIA). Palo Alto FW management with Panorama a Plus.
Experience with Ruckus R750/T310/E510 and WLC Configurations
Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.
Able to conduct research into networking issues and products as required.
Highly self-motivated and directed, with keen attention to detail.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation with proven analytical and problem-solving abilities.
Preferred Qualifications
Bachelor's degree
Significant time designing, managing, or supporting enterprise data networks at a multi-site / multi-campus enterprise.
Knowledge or experience with SDWAN is a plus.
Knowledge or experience with Meraki is a plus.
Certifications in CCNP
Extensive monitoring background with SolarWinds NCM and NPM.
Security Deployments with Cisco ISE and integration into DNA Center.
Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.
Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $90,000.00 - $153,750.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
Auto-ApplySpecialist Network Engineer
Olde West Chester, OH
A career at Resilience is more than just a job - it's an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.
For more information, please visit ******************
Resilience is seeking a Specialist Network Engineer to join the Digital Network Operations team and will be part of a dynamic team of architects and engineers working to build the future of the Resilience Network.
The Specialist Network Engineer will report to the Director of Global Networking. At Resilience, our mission is simple: to serve patients. We were founded with a straightforward yet bold purpose: to broaden access to complex medicines and to protect biopharmaceutical supply chains against disruption. At the heart of our approach is a network of high-tech, end-to-end drug substance and drug product manufacturing solutions that can help ensure the medicines of today and tomorrow can be made quickly, safely, and at scale.
The Network Operations team supports the Resilience network, including firewalls, cloud networking, remote access, B2b campus connectivity remote access solutions. This team works closely with our Managed Service Provider (MSP) to support Resilience networks.
Responsibilities for the Specialist Network Engineer include:
* Works with the Global Network team and Subject Matter Experts for the overall integration of the enterprise firewall infrastructure, including the planning, design, installation, maintenance, management, and coordination of the corporate internal, external and Business to Business firewalls
* Responsible for the delivery of network planning, design, implementation & optimization services as a part of Resilience's Global Network team.
* Create Low Level and High Level design of data center / campus / factory networks utilizing industry best practices and Cisco hardware to include: Cisco enterprise level L3 routing platforms. Current knowledge of Cisco 9k architecture.
* Assists in the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances.
* Oversee/perform new and existing equipment, hardware, and software upgrades.
* Perform installation, configuration, maintenance, and troubleshooting Resilience managed hardware, software, and peripheral devices.
* Monitor network performance and troubleshoot problem areas as needed.
* Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Minimum Requirements:
* Must have significant experience designing, deploying, and implementing core route/switch and/or data center networks in accordance with industry best practices.
* Experience logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling).
* Advanced knowledge IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred.
* Maintaining Network Connectivity for Server based platforms.
* Understand various remote access / firewall / user access systems (Cisco ASA, Palo Alto, Zscaler ZPA / ZIA). Palo Alto FW management with Panorama a Plus.
* Experience with Ruckus R750/T310/E510 and WLC Configurations
* Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.
* Able to conduct research into networking issues and products as required.
* Highly self-motivated and directed, with keen attention to detail.
* Able to effectively prioritize tasks in a high-pressure environment.
* Strong customer service orientation with proven analytical and problem-solving abilities.
Preferred Qualifications
* Bachelor's degree
* Significant time designing, managing, or supporting enterprise data networks at a multi-site / multi-campus enterprise.
* Knowledge or experience with SDWAN is a plus.
* Knowledge or experience with Meraki is a plus.
* Certifications in CCNP
* Extensive monitoring background with SolarWinds NCM and NPM.
* Security Deployments with Cisco ISE and integration into DNA Center.
Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.
Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $90,000.00 - $153,750.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
Auto-Apply