Network Service Manager remote jobs

Lead Network Engineer/Architect (Remote with 20-25% Travel) Optomi in partnership with a major client is seeking an experienced Lead Network Architect to join their team. This will be a highly visible, consulting role but will also help with implementations and large-scale projects. This candidate will work remotely but travel to client sites as needed, mostly in the Northeast but potentially internationally as well. Some of the primary technologies will be Cisco, Meraki, SD-WAN, Arista, and Palo Alto. A CCIE level certification is highly preferred. Responsibilities: Support Fortune 500 enterprise clients across financial services, manufacturing, and global commercial industries Lead the design and implementation of enterprise routing, switching, and data center network architectures with a primary focus on Cisco and Arista technologies. Develop scalable campus architectures (Catalyst 9K, VSS/StackWise Virtual, SDA not required but beneficial). Execute end-to-end project delivery including configuration, integration, cutovers, migrations, and post-deployment optimization. Perform advanced troubleshooting across multi-vendor network stacks (Cisco, Arista, Palo Alto, Meraki). Apply today if your background includes: Ability to travel 20-25% of the time Extensive network engineering and architecture experience across large scale enterprise environments Experience with Cisco, Meraki, Arista, Palo Alto, and SD-WAN technology Experience leading network delivery, topology, cutover and project implementations Strong business acumen and client facing experience working directly with the customer

NOC Engineer | Remote | Weekend Shift, 7pm-7.30 am Friday to Sunday | 95-110k What's in it for you Working as a team to take ownership of the infrastructure within a law firm Competitive salary of 95-110k Good benefits package Fully remote work 7pm-7.30 am Friday to Sunday Responsibilities Remotely monitor network connectivity and speed Go on-site if there is a critical situation Remote troubleshooting of network and systems issues Lead and partake in incident response Perform a root cause analysis, and escalate to the engineering team when needed Report to the Network Operations Senior Manager Must-Haves Minimum 5 years of experience in an IT Support role Experience troubleshooting the following technologies: Cisco IOS Cisco routing and switching Windows, Office 365 and Microsoft Exchange VMware Good-to-haves Familiarity of HA concepts and technology

Join our family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Position Overview: The Senior Network Architect will play a pivotal role in designing, implementing, and managing the organization's network infrastructure. This role demands extensive hands-on experience with Cisco, Meraki, Aruba, and Palo Alto hardware, with a specialized focus on wireless networks and deployments. The ideal candidate will have a track record of leading network modernization projects and conducting comprehensive site surveys. Additionally, the Senior Network Architect will lead and mentor a team of network engineers, ensuring alignment with architectural standards and project goals. This role ensures the network meets high-performance, scalability, and security requirements, supporting both current and future business needs. Key Responsibilities: Ensure the network infrastructure supports scalability, performance, and security, aligning with business goals. Lead efforts in network modernization, leveraging best practices and state-of-the-art solutions. Design and deploy wireless networks, ensuring coverage, performance, and security meet or exceed industry standards. Conduct detailed site surveys for wireless deployments, ensuring optimal placement of access points and minimal interference. Troubleshoot and resolve wireless network issues, ensuring minimal downtime and seamless user experience. Work with third-party vendors and internal teams to deploy wireless networks efficiently and securely. Configure and manage hardware across Cisco, Meraki, Aruba, and Palo Alto platforms. Ensure seamless integration of network components with cloud and on premises infrastructure. Stay updated with the latest technology trends and vendor solutions to recommend the best-fit hardware for the organization. Lead network modernization projects, including migrations, upgrades, and large-scale deployments. Collaborate with stakeholders, including IT leadership and external partners, to ensure projects meet deadlines and budgetary constraints. Provide hands-on technical leadership to other network engineers, ensuring adherence to best practices. Design networks with robust security protocols, utilizing firewall technologies (such as Palo Alto) to safeguard against threats. Ensure compliance with regulatory standards, industry best practices, and internal security policies. Proactively monitor the network for performance issues, implementing upgrades and fixes as necessary. Analyze current network configurations and propose enhancements to improve resilience, security, and performance. Lead and mentor a team of network engineers, providing guidance, support, and professional development. Foster a collaborative and high-performance environment, ensuring the team meets architectural and project goals. Coordinate team efforts to ensure the successful execution of network projects. Qualifications: Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Experience: 8+ years of experience in network architecture, with a strong emphasis on wireless network design and deployment. Proven experience working with Cisco, Meraki, Aruba, and Palo Alto hardware. Extensive hands-on experience with network modernization projects. Certifications: Cisco CCNP/CCIE, Aruba Certified Mobility Expert (ACMX), and Palo Alto Networks Certified Network Security Engineer (PCNSE) are highly desirable. Working Conditions: This is a full-time position. Regular travel within the North American region will be required, remote working will be considered for the right candidate, but regular site visits are a requirement. Ability to work outside of regular business hours to address critical issues or during emergencies. Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Work is performed in an office environment, with the potential for occasional work outdoors or in a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.

mroads is looking for a "Sr. Network Engineer" for one of the direct clients. This is a remote opportunity with the client. Minimum qualifications and experience required: Bachelor's degree in computer science or related technical field experience/certification 7+ years' experience as a Network Engineer with Designing and Implementing complex networking. 6+ years of experience with automating network functions using tools such as Ansible & Python. 6+ years of experience with developing Infrastructure as Code (IaC) and Software-defined networks (SDN) across all Network device functions including Routers, Switches, Firewalls, Load Balancers. 3+ years of experience administering the Ansible Automation platform & managing Network Source of Truth systems to support automation workloads. 3+ years of experience in building Network test and deployment automation pipelines using Git and CI/CD tools such as GitHub Actions, Jenkins, Harness & Helm charts. Experience in Network automation software, libraries, and tools such as Netmiko, Nornir, Netbox, PyATS, Genie, F5 SDK, Pan-os-python etc. Experience with writing automations for Compliance management, Configuration management, SoT, Golden configs etc. 2+ years' experience as part of a network operations team. Technical Skills required: Certification in network and/or security technologies (e.g., CCIE, CCNP, CISSP, Cisco DevNet etc.) Expertise in developing Ansible automations to manage network devices (Cisco, HP, Checkpoint, PaloAlto, etc.). Be comfortable with designing ansible framework to support automation use cases, well defined roles, functions, filters. Experience working in DevOps and Test-driven culture and managing code life cycle using Git and related processes & tools. Knowledge of python web development (Apache, Flask, WSGI, Docker, K8's, HTML/CSS) to create custom network management tools. Experience with writing Infrastructure as a Code for Cloud network components (VPC, RT, TGW, WAN, Shared Services) as well as Firewalls as a Service, SDWAN, SSE/SASE. Experience managing AAP (Ansible Automation Platform) admin functions, backups, recovery, upgrade, integrations, best practices, governance, KPI reports Knowledge with Load Balancers viz F5 - GTM/LTM, Cloud equivalent Knowledge managing Linux platforms. Experience working in a Scrum team or other Agile methodologies. Experience in researching emerging technologies and trends, standards, and products and synthesizing into clear technology roadmaps and strategies. Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams. General networking background expected: Implementation of WAN, LAN, and datacenter networks with a focus on mission-critical, customer-facing applications and services Technical knowledge in networking (Cisco and non-Cisco) with an emphasis on Datacenter networks, WAN, LAN, Network security and Management tools and core network services such as DNS, NTP & IPAM. Demonstrated experience in delivering written documents detailing network solutions and diagrams. CORE WORK ACTIVITIES As an individual contributor or member of a project team support successful implementation of network automation projects Provides technical input to the overall architectural and operational discussions around network automation infrastructure and tools. Act as a network developer to create innovative solutions and write python and Ansible code on daily basis. Act as an active contributor in delivering our products in time by participating and delivering work through Agile scrum practices. Conducts research, design and implementation of Network infrastructure Automation solutions and build standard practices across enterprise operations. Make contributions to other Network automation solutions that enhance the operations and cost structures of the environment Create and make available project documentation with a focus on communicating technical features and functions of solutions Work closely with department leadership and service providers to support alignment of plans with solution delivery Participate in and suggests improvements to standards configuration, change management processes and practices Develop test plans, implementation plans, and project timelines for various projects and tasks

Sr. Network Engineer II Employment Type: Full-Time Sponsorship: Not Provided We're seeking an experienced Sr. Network Engineer to join a growing IT team and play a key role in designing, implementing, and maintaining enterprise-level network infrastructure. This is a remote position available exclusively to candidates residing in Idaho or Utah. What You'll Do Plan, implement, and support network projects, including risk assessment and migration strategies. Configure and maintain Cisco routers, switches, wireless, remote access, and WAN devices. Recommend and implement new technologies to improve network performance and scalability. Monitor global network performance, troubleshoot issues, and perform preventative maintenance. Collaborate with carriers for circuit procurement and migrations. Maintain accurate technical documentation and configurations. Participate in on-call rotation and occasional travel as needed. What You'll Bring 6+ years of hands-on networking and troubleshooting experience in multiprotocol environments. 5+ years with router/switch technology and routing protocols (BGP, MPLS, EIGRP). 4+ years supporting LANs, VLANs, WLANs, VPNs, NAT, and DHCP services. 3+ years with network security products and protocols (IPS/IDS, IPSEC VPN). CCNP preferred. Experience with Cisco Nexus (9k, 7k, 5k), ISR, ASR, Next Gen Firewalls, Meraki wireless. Familiarity with monitoring tools (SolarWinds, Splunk, ThousandEyes, AppDynamics). Strong leadership, problem-solving, and communication skills.

Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees. Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team! Summary of Primary Functions The Network Manager oversees all information technology in use at the Credit Union. The role encompasses information systems planning, installation, maintenance, data and network security, and Internet services, including hardware and software upgrades. The role manages a team of IT professionals to coordinate all information systems operations at the Credit Union. The Network Manager is responsible for identifying and implementing network and system procedures and solutions, and providing project leadership and management in order to provide an exceptional level of service to all Credit Union departments. Position Requirements Bachelor's degree in Computer Science or equivalent work experience in network administration and support required. Minimum of 5 to 10 years of experience in the field of Information Systems and Network administration. Must work well independently and as part of a team. Strong oral and written communication skills with the ability to prepare clear and concise presentations, reports and project management documentation are required. Highly motivated individual with exceptional prioritization, organizational, time management. Exceptional analytical, problem-solving, full cycle project management, and multi-tasking skills are required. Ability to plan, write and organize network design activities, configure networks consistent with organizational policies and procedures, perform complex analysis and produce professional and technical documentation with recommendations. Ability to perform duties independently in the absence of a supervision with sound judgment to know when to engage management in escalated circumstances that may fall outside of the scope of the position's authority, knowledge and experience. Intermediate reading, writing, and arithmetic skills with the ability to compute rates, ratios and percentages, draw and interpret graphs, and accurately extrapolate probable outcomes from sampled data. Preferred knowledge in credit union compliance regulations, laws and standard policies. Responsible for hiring, training, motivation, and direction of assigned staff. Manage staff performance through regular coaching sessions, formal corrective action and annual reviews. Working knowledge and intermediate level of competency in using Microsoft Office Suite programs (Word, Excel, PowerPoint and Outlook) required. This includes creating, modifying and formatting documents, spreadsheets and presentations conforming to standard business formatting and etiquette, multiple worksheet databases using mathematical, logical and statistical functions and formulas, and interactive presentations requiring custom design with graphics, tables and data. Specific communications/network skills and knowledge required for this position include knowledge of programming languages and operating systems, current equipment and technologies in use, network administration, enterprise backup and recovery procedures, and system performance monitoring tools, effective project management techniques, and technical writing skills. Ability to travel locally, and non-locally, as required, with a valid driver's license, valid passport, and reliable transportation available for use in accomplishing job requirements. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl. The associate must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Network Manager- $111,035 to $166,553 Annually Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, credit or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

WORK LOCATION: position supports our Glendale, CA market. Must live in the Glendale/Los Angeles, CA area. The Manager, Provider Contracting Network Management serves as an integral member of the Provider Contracting Team and reports to the AVP, Provider Contracting. This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory. DUTIES AND RESPONSIBILITIES Manages complex contracting and negotiations for fee for service and value-based reimbursements with healthcare providers (e.g., Hospital systems, Ancillaries, physician groups and individual practices). Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy. Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service. Contributes to the development of alternative network initiatives. Supports and provides direction to develop network analytics required for the network solution. Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position. Creates and manages initiatives that improve total medical cost and quality. Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives. Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms. Creates healthcare provider agreements that meet internal operational standards and external provider expectations. Ensures the accurate implementation, and administration through matrix partners. Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues. Manages key provider relationships and is accountable for critical interface with providers and business staff. Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape. Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance. Individual contributor role but may provide guidance or expertise to less experienced specialists. POSITION REQUIREMENTS Should possess a bachelor's degree, preferably in the areas of Finance, Economics, Healthcare, or Business-related. Significant industry experience will be considered in lieu of a bachelor's degree. 3+ years of Managed Care contracting and negotiating experience involving complex delivery systems and organizations required. Experience in developing and managing key provider relationships Knowledge of reimbursement methodologies, including but not limited to: hospital and Ancillary reimbursement methodologies, RBRVS-based fee schedules, and incentive-based models Demonstrated experience in seeking out, building, and nurturing strong external relationships with provider partners. Intimate understanding and experience with hospital, managed care, and provider business models. Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization. The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations. Customer-centric and interpersonal skills are required. Demonstrates an ability to maneuver effectively in a changing environment. Superior problem-solving, decision-making, negotiating skills, contract language, and financial acumen. Knowledge and use of Microsoft Office tools. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 91,200 - 152,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr's Cloud Networking team builds the network features and automation that power our global cloud platform - VPC, routing, NAT, internet gateways, LB/ingress, overlay/underlay integrations, network APIs, and the dataplane abstractions that our customers rely on. This team sits at the intersection of network engineering, software development, and platform automation.This role requires both deep technical capability and strong leadership. You will routinely dive into EVPN-VXLAN behavior, VPC/NAT/GW design, API integrations, controller implementations, and fabric-level routing workflows while also coaching engineers, running design reviews, shaping architecture, and managing the team's growth. You'll be the type of manager who can reason about packet flows in the morning and mentor an engineer on career progression in the afternoon. We're looking for a Manager, Cloud Networking to lead the engineers building the systems that define how customers connect workloads, how packets flow across our EVPN fabrics, and how next-generation features integrate into our global architecture. This team owns the control-plane and data-plane logic for cloud networking, from the ToR to the API. You'll guide a highly technical group that ships production features, maintains global-scale networking automation, and collaborates with nearly every engineering group at Vultr. Key Responsibilities Build, mentor, and grow a high-performing Cloud Networking engineering team, providing regular coaching, setting clear expectations, and helping engineers reach the next stage of their careers. Create a healthy engineering culture centered on ownership, curiosity, collaboration, and long-term craftsmanship in networking software. Drive strong engineering fundamentals - testing, validation, reproducibility, rollback safety, change control, observability, and operational readiness Own the Cloud Networking roadmap, including VPC, routing, NAT/IGW, firewall/security groups, and customer-facing networking features. Manage and mentor a team of network-minded software engineers building automation, controllers, and dataplane implementations for scale. Drive development of networking APIs and control-plane logic, ensuring correctness, scalability, and straightforward integration into Vultr's platform and orchestration layers. Lead the architecture and implementation of EVPN-VXLAN fabrics, overlay construction, VRF segmentation, route distribution, and dataplane policy enforcement. Own the automation stack for network provisioning and lifecycle management - Network device configuration generation, device onboarding flows, controller logic, and intent application. Partner with Platform Engineering, Orchestration, Compute, and GPU/AI teams to integrate networking behavior into provisioning workflows and cluster operations. Define the model and schema for new network constructs (e.g., VPC features, routing modes, Gateway/NAT capabilities, private connectivity, cross-region constructs). Ensure quality and consistency across network software - testing, validation, rollbacks, canaries, structured CI/CD, reproducibility, auditability. Work with Architecture to align feature design with long-term fabric strategy (EVPN, VTEP lifecycle, multi-tenant segmentation, QoS, RDMA coexistence). Coordinate with NetDevOps to build operational tooling, validate configurations, improve telemetry, and close automation gaps. Qualifications Experience managing and growing engineering teams - hiring talent, fostering development, and building a safe but high-performing environment for the team. Deep experience with modern data center + cloud networking: EVPN-VXLAN, L3 multi-tenancy, VRFs, routing policy, NAT, load balancing, firewalling. Experience building or leading networking software - Python, Go, or Rust controllers, orchestration flows, gRPC/REST APIs, daemons integrating with Linux datapath or hardware switches. Hands-on knowledge of Linux networking: netlink, iptables/nftables, namespaces, routing stacks, kernel dataplane behavior. Working familiarity with Junos EVO, Cumulus Linux, SONiC, or similar open-networking systems. Compensation $175,000 - $195,000 This salary can vary based on location, years of experience, background and skill set. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

Monmouth University is currently seeking applications for a Network Administrator with Infrastructure Operations. The candidate would be expected to: install, maintain and support Cisco and Aruba network equipment; troubleshoot and resolve network outages and performance-related issues; maintain access controls, firewalls and VPN connectivity, maintain, expand and support existing iSCSI SAN and storage arrays, Aruba wireless network infrastructure, and fiber and copper infrastructure. This is an in-person, on-campus, non-remote position. Duties and Responsibilities: Install, maintain and support Cisco and Aruba network equipment. Troubleshoot and resolve network outages and performance related issues. Maintain access controls, firewalls and VPN connectivity. Maintain, expand and support existing iSCSI SAN and storage arrays. Maintain and support existing Aruba wireless network infrastructure. Perform wireless site surveys. Maintain and expand existing fiber and copper infrastructure. Support all network services on the main campus and satellite locations. Work with internal customers on various projects requiring back-end network expertise. Work with users to identify, isolate and resolve specific problems and performance-related issues. Able to understand and interpret building floor plans. Other duties as assigned. Minimum Qualifications: 2 years of related experience A thorough understanding of networks, protocols and client/server communications. Ability to build and maintain complete fully-meshed, highly available, network solutions from the ground up with minimal assistance. Possess a good overall working knowledge of both networking and servers within an enterprise production environment. Experience maintaining and troubleshooting centrally managed enterprise wireless network deployments. Proficiency with packet capture/analysis tools and network certification tools. Ability to use ladders, lifts, and personal protective equipment. Excellent interpersonal, organization and communication skills. Preferred Qualifications: Bachelor's degree A+ Network+ Cisco CCNA certification CWNA Experience with IPv6 in a production dual stack environment Genuine interest and drive to learn and grow as a networking professional Application Materials Required: Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded. Resume or Curriculum Vitae Cover Letter Optional Documents: Professional References Questions regarding this search should be directed to: Barbara Santos at ******************** or ************ Note to Applicants: Please keep in mind that a job posted as “Open until filled” may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Working at Monmouth University perks: 403(b) Retirement Plan (8% employer contribution) Generous Paid Time Off Medical, Dental & Vision Insurance Benefits Tuition Remission for employee upon hire Tuition Remission for spouse or civil-union partner and IRS dependent after one-year of full-time continuous employment Employer paid Short & Long-Term Disability Employer sponsored Life Insurance Employee Assistance Program (EAP), FSA, Telehealth and more To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University Department: Information Operations Tools and Equipment: Ladders, Lifts, Personal Protective Equipment Work Schedule: Monday through Friday Total Weeks Per Year 52 Hours Per Week: 36.25 Expected Salary: $64,000 - $70,000 Union: N/A Job Posting Close Date Open until filled

Insight Global is looking for a Global Network Manager to support their 24x7 operations of their European Data Center including the design, implementation of organizations global foundational IT Infrastructures (data centers, hybrid, and cloud workloads) and related core IT assets. This position ensures that the infrastructure is robust, scalable and aligned with the business objectives while optimizing cost, performance, reliability and security for group services as well as locally deployed solutions Job Responsibilities - Deliver and maintain hybrid cloud infrastructure services and patterns provided by group as a global service - Facilitate continual adoption/migration to group infrastructure services - Interface with technical and application teams/providers/partners (internal and external) across the globe to ensure that we deliver reliable and efficient IT operations - Participate in the operational support of the infrastructure; including crisis, incident management and problem management - Ensure global/local governance, reporting and compliance is in place for responsible services. This includes establishing and monitoring key performance indicators (KPIs) to assess the effectiveness of infrastructure operations and drive improvement We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 10+ years of experience working in an IT environment - 8-10 years of experience with Cisco Meraki - 8-10 years of hands on Firewall experience (Fortinet is preferred) - Cloud Networking experience (Azure is preferred) in a Data Center - In-depth knowledge of infrastructure technologies including networking, virtualization, operation systems knowledge of Linux, Windows & AS400 operating systems - 3 years of experience managing a distributed global network of an enterprise company - Bachelors degree in Information Technology, Computer Science, Engineering or related field -Agile expereince

If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Network Partnerships Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on! What's Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action. We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it. We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works. We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We're looking to find other changemakers who are ready to join our movement. The Role: The Network Partnerships Manager will be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps for our GUIDE program. This role builds collaboration between external partners and internal teams, ensuring all partnerships are set up for success, efficiently managed, effectively deliver services, and are compliant. This role will both build relationships with home care partners and administer the program to ensure high-quality services are delivered for all eligible patients. Building relationships focuses on identifying partners with coverage in the service areas important to Rippl, negotiating relationships and contracting, and facilitating smooth partner onboarding and support processes. The Network Partnerships Manager will also maintain critical datasets and tools, such as CMS portals, accounting systems and clinical systems. Responsibilities Partnership Development & Management Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare) Develop and establish new partnerships to fulfill home care service needs in key locations Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations Prepare and deliver training materials, webinars, and resources to support partner success Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals Cross-functional Collaboration Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities. Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed Identify and pursue opportunities to improve processes and patient, partner and care team experience CMS Partner Requirements Management Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS Oversee partner invoicing, ensuring reconciliation and timely approvals Other Duties as Assigned Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements Develop reporting and analysis to support team functions Qualifications Bachelor's degree in healthcare administration, business, or a related field 3+ years of experience in partner management, program management, business development, provider relations or healthcare operations Strong ability to build relationships and manage external partnerships Excellent organizational and project management skills, with experience in managing data tools and reporting Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously Ability to work flexibly and collaboratively in a fast-paced environment What's in it for you Development, mentoring and training designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $75,000 - $98,000 depending on experience We are going to make some very big waves starting with a small Rippl - come join us!

The Opportunity: Launch Your Career in Global Data Infrastructure Are you passionate about networking, meticulous about data, and ready to kickstart your career in the high-growth field of fiber network infrastructure? We are seeking a highly motivated and detail-oriented Fiber Network Mapping Specialist to join our team. This role is your entry point into understanding the physical architecture of a global fiber network. You won't just be entering data; you'll be trained to build and maintain the ever growing footprint of our customer fiber network. We are looking for candidates with foundational knowledge, an appetite for complex problem-solving, and a commitment to high-quality work. If you are eager to learn from expert engineers and want your work to have a tangible impact on global connectivity, this is the role for you. Core Responsibilities Digital Modeling: Learn to document, edit, and manage all Outside Plant (OSP) long-haul fiber networks fiber assets interconnecting various Points-of-Presence (POPs) types. This includes recording fiber connectivity, cable routes, splice records, and physical layer specifications to be used by vendors for installation, maintenance, and troubleshooting. Data Integrity & Translation: Be trained to review engineering diagrams, design schematics, and vendor As-Built documentation. You will learn to translate this physical information into accurate digital records using specialized software (e.g., OSPi, Netcracker, ArcGIS). Modeling Support: Assist senior specialists in ensuring the accuracy and logical structure of the field infrastructure assets by reviewing design drawings, schematics, diagrams, performing detailed data checks, and helping resolve discrepancies between the physical infrastructure and its digital representation. Documentation & Process: Work with the team to digitize, record, and verify all passive and active network elements, ensuring all changes (Moves, Adds, Changes) are properly logged and memorialized in the system. Cross-Functional Teamwork: Provide support by running basic network data reports, assisting with capacity checks, and facilitating communication between the engineering, installation, and field survey teams. Visualization Tools: Utilize software such as AutoCad, Google Earth/Maps to visualize, plan, and communicate network paths and layouts. Qualifications: This role is structured for growth and development. We value aptitude and enthusiasm as much as direct experience. Required Foundational Knowledge & Skills Telecommunications Interest: Foundational knowledge or proven interest in telecommunications construction techniques, networking principles, or fiber optic technology. Attention to Detail: Demonstrated ability to be highly organized and meticulous when working with data or complex documentation. Computer Literacy: Proficiency with Google suite (especially Sheets) and a strong ability to learn new, complex software platforms quickly. Communication: Excellent written and verbal communication skills; the ability to clearly document technical information for various audiences. Documentation Mindset: An understanding of the importance of creating and maintaining clear process documentation and technical guides. Desirable Experience Any exposure to specialized fiber network management software (e.g., OSPi, Netcracker, ArcGIS, SmallWorld). Familiarity with interpreting technical schematics or blueprints. Basic knowledge of fiber network infrastructure, routes, splicing, racks, panels, or cabling standards. Location: Remote first - Applicant must be a commutable distance to Denver, CO Salary Range $85,120.00 - $134,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Role Description As a Tech Lead for Physical Infrastructure, you will drive the technical strategy and architecture behind Dropbox's global datacenter, network, hardware, and automation systems. You will play a crucial role in areas such as network engineering and automation, datacenter architecture, infrastructure reliability, and large-scale systems design. In this role, you will define the next generation of Dropbox's physical infrastructure-ensuring it is scalable, automated, cost-efficient, and ready to support storage, compute, and AI workloads. You will influence multi-year roadmaps, lead complex cross-team initiatives, and partner closely with senior engineering, operations, and product leaders across the company. This is a high-visibility technical leadership position where you will guide architectural decisions, mentor engineers, and improve the operational resilience of the systems powering hundreds of millions of users. You'll gain substantial senior leadership exposure, influence Dropbox's long-range infrastructure strategy, and help shape one of the most critical parts of our platform. Responsibilities Lead technical strategy and architecture across network engineering, network automation, datacenter engineering, hardware engineering, and physical operations. Design and drive large-scale infrastructure automation systems that improve reliability, reduce manual work, and streamline configuration, deployment, and telemetry pipelines. Guide multi-quarter, cross-functional initiatives spanning cloud infrastructure, datacenter buildouts, and network modernization efforts. Serve as the senior technical escalation point for complex infrastructure challenges, including large-scale design decisions and high-severity production incidents. Partner with Infra SWE, SRE, Capacity Planning, Security, and Operations to ensure Dropbox infrastructure remains reliable, scalable, and cost-efficient. Mentor engineers across multiple disciplines, raising the technical bar through design reviews, architectural frameworks, and best practices. Drive continuous improvement in operational resilience, system reliability, and infrastructure efficiency. Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. Requirements 12+ years of experience in large-scale infrastructure engineering, including network engineering, distributed systems, or network automation. Proven experience designing and operating production networks (datacenter fabric, backbone routing, traffic engineering, reliability architecture). Strong technical background in infrastructure automation (configuration management, deployment pipelines, orchestration frameworks, telemetry systems). Demonstrated ability to lead multi-team technical initiatives, influencing architectural direction and driving cross-functional alignment. Experience diagnosing and resolving complex infrastructure issues, including participation in high-severity incident management. Effective communication and collaboration skills, with experience working across engineering, operations, and leadership teams. Ability to mentor engineers, drive technical standards, and improve engineering quality across multiple domains. Preferred Qualifications Experience designing or operating datacenter mechanical, electrical, or capacity systems. Background in hardware lifecycle management, server/switch qualification, or vendor evaluation. Experience developing backend or distributed systems supporting infrastructure automation or orchestration. Prior leadership in multi-region infrastructure buildouts or modernization programs. Advanced expertise in network architecture (underlay/overlay fabrics, BGP/EVPN, routing policy, failure domain design). Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$212,700-$287,700 USDUS Zone 3$189,000-$255,800 USD

Job Details PCR (Protocall Remote) OR - Anywhere, OR Full Time $60000.00 - $70000.00 Salary ManagementWho We Are At Protocall Services Inc.: Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide. We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada. About Our Position: The Provider Network Success Manager is responsible for expanding Welltrack Connect's behavioral health provider network with a targeted focus on meeting the needs of our current Welltrack by Protocall ecosystem partners. This role leads strategic outreach and enrollment efforts to recruit high-quality therapists, prescribers, and group practices into Welltrack Connect's referral program, which includes both free and subscription-based participation options, as well as into our Flexible Credits payer program. This is a relationship-focused, mission-driven role that combines outreach, recruitment, communication, and strategic collaboration to expand access to care for students across the country and globe. Key Responsibilities: Provider Recruitment & Enrollment Manage and grow the international network of providers that Welltrack Connect partners rely on for off-campus behavioral health support Develop and execute recruitment strategies aligned with institutional partners needs such as geographic proximity, payment types, and clinical specialties. Conduct virtual meetings to educate providers about Welltrack Connect's Subscription Plans and Flexible Credits payer program. Monitor enrollment trends and implement strategies to retain and engage participating providers. Assist new provider groups in optimizing their profiles to improve visibility and lead generation. Analyze network and sales data to identify trends, opportunities, and challenges for strategy refinement. Strategic Outreach Conduct targeted outreach through email campaigns, cold calls, and virtual meetings and webinars. Manage provider recruitment pipelines using CRM tools and maintain accurate records. Effectively communicate Welltrack Connect's mission and value proposition to prospective providers. Partner Engagement Represent partner hosted meet-and-greet events with their known community providers. Provide regular reports on network development and recruitment outcomes to internal stakeholders Identify and recruit providers to address school-specific needs, including geographic or clinical gaps. Provider Network Development and Management Serve as the main point of contact for provider inquiries related to enrollment, subscription plans, and Flexible Credits program details. Manage the enrollment process for Flexible Credits, ensuring a clear, timely, and supportive onboarding experience. Cultivate with Welltrack Connect's subscription plan providers and offer data-driven insights to help demonstrate ROI and optimize their impact. Verify provider licenses flagged by internal systems to ensure compliance and mitigate operational risk. Monitor and assess network health, including diversity, saturation, and alignment with the geographical and demographic needs of Welltrack Connect's partners. Oversee the monthly billing process for Enterprise Provider Customers, ensuring timely invoicing and issue resolution. Conduct 1:1 provider calls and host webinars to support understanding of the platform and participation options. Drive initiatives that improve provider profile performance, planform engagement, and subscription plan upgrades. Cross-Functional Collaboration Collaborate with the Welltrack Connect Product Owner to streamline provider enrollment and onboarding workflows. Work with internal teams (Marketing, Product, Sales, Success, Service) to align recruitment efforts with customer priorities. Share field insights to help inform messaging, product improvements, and broader provider engagement strategy. Required Qualifications: Bachelor's degree required. 2 years of experience in outreach, recruitment, business development, or provider relations. Proficient with CRM platforms and virtual communication tools. Strong verbal and written communication skills; confident, personable, and professional in outreach settings. Ability to quickly build trust and tailor conversations to meet provider needs. Resilient, goal-oriented, and comfortable handling rejection while maintaining motivation. Results-driven with a strong sense of accountability and attention to detail. Positive, collaborative, and committed to contributing to a supportive team culture. Willingness to travel up to 5%. Qualifications Preferred Qualifications: Master's degree in behavioral health, business, public health, or healthcare administration. Knowledge of behavioral health systems, payer models, and clinical specialties. Prior experience working directly with behavioral health providers. Experience supporting mental health initiatives in higher education or community-based settings. Familiarity with digital health platforms or provider onboarding workflows. Compensation & Benefits Competitive salary with performance-based bonuses. Comprehensive health benefits, 401(k) with company match, and professional development opportunities. Flexible remote work environment Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

About NECC: Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state. What it's like to work here: NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them. About the job: The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive. Duties include: Act as a main point of contact for child care educators seeking to enroll in NECC programs and services. Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings. Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business. In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs. Respond to provider inquiries and connect them with all available Child Care Network or other resources. Serve on local and state committees representing NECC as appropriate. Participate in opportunities to foster individual learning, leadership, professional development, and training. About you: We are looking for the following qualifications: Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred. Two or more years of experience working in a family child care or center-based program required. Valid driver's license and car insurance required. Mission-driven with a commitment to making early childhood come first in Nebraska. Knowledge of the needs of child care providers and child care business practices. Knowledge of community initiatives and resources. Ability to collect and analyze data for purposes of continuous quality improvement. Highly motivated, taking initiative to achieve goals. Strong creative problem-solving skills, highly organized, and detail oriented. Demonstrated flexibility and willingness to learn. Ability to engage in reflective supervision practices. Strong written and oral communication skills, including public speaking. Strong interpersonal and relationship building skills. Ability to work with individuals from various backgrounds. High degree of discretion when dealing with sensitive situations or confidential information. Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology. Ability to work individually as well as collaboratively in a team environment. Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events. ***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job. If you'd like to be part of something special, please apply! Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws. Equal Opportunity Employer

SIXGEN's mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: CNO Engineer Job Type: Full Time Location: Onsite - Ft Meade, MD Clearance Requirements: TS/SCI & Poly (MUST HAVE) Travel: Up to 10% ABOUT THE TEAM SIXGEN supports missions by serving government and commercial organizations as they overcome global cybersecurity challenges. In this position, you'll provide meaningful support to our customer's missions and operations. You'll work alongside a team of highly skilled operators who are dedicated to using innovative processes, tools, and techniques to get things done. WHAT YOU'LL DO Develop Windows applications using Visual Studio or .Net environments UNIX experience Provide/author documentation and software readiness reviews Design end-to-end data flow and tasking for CNO tools developed Debug software and troubleshoot issues Provide/author and participate in technical presentations or assigned projects REQUIRED QUALIFICATIONS US Citizen with a US Government Security clearance and a Full Scope Polygraph Bachelor's degree or 10+ years relevant experience 4+ years experience Strong Proficiency with C, C++, Python, Java, and/or Perl In depth understanding of OS internals In depth understanding of network protocols Knowledge of common CNO techniques Familiarity with modern software engineering techniques COMPENSATION & BENEFITS $175,000 - $265,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role. Additionally, SIXGEN offers top-tier benefits for full-time employees, including: Employer-paid health insurance premiums (medical, dental, vision) for you and your family Employer-paid short/long term disability insurance and basic life/AD&D insurance 401K with a 4% employer contribution Professional development reimbursement options available (training, certification, education, etc) Flexible and remote work policies for most positions Flexible PTO and holiday schedule OUR COMMITMENT SIXGEN is an Equal Opportunity Employer. We ensure that all applicants are considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class. We are committed to fostering an inclusive culture that values diversity in our people, reflecting the communities we serve and our customer base. We strive to attract and retain a diverse talent pool and create an environment where everyone is empowered to be their authentic selves at work.

Application Opening: Monday, October 6, 2025. Application Deadline: This job will close no sooner than October 20, 2025 (11:59 PM). ✅ Required Supplemental Questionnaire due at the time of application to be considered for this position: ************************************* Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence: IT Project Management Office Enterprise Application Services Cloud Center of Excellence IT Operations and Support including the Service Desk and NOC City Infrastructure including the Network, Telcom and Data Centers Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery Public Safety Systems and Municipal Broadband Fiber SFGovTV Broadcasting Services IT Finance and Administration Services Emerging Technologies Why Join Us? Innovative & Impactful Work At DT, you won't just work on IT-you'll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations. Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees. Competitive pay, benefits, and retirement options Career growth opportunities through training, internal mobility, and subsidized education Diverse work environment in a diverse city We offer employees the ability to work from home one day a week while spending the other four days in our San Francisco office, promoting both collaboration and work-life balance Join the team that's shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team! We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). Job Description The City and County of San Francisco's Department of Technology (DT) is seeking a skilled GIS Analyst Engineer to join the SFGIS Program and be the primary analyst specialist assisting the Public Safety Wiring group with their fiber network asset mapping effort. The GIS Analyst Engineer will also play a critical role in supporting other city departments by providing expertise and technical support, including the Sheriff's Department. Primary responsibilities include mapping the City's extensive fiber network using ArcFM and ArcGIS software, as well as assisting the Sheriff's Department and other city departments with GIS-related projects and needs. The ideal candidate will have strong technical proficiency in ArcGIS and ArcFM, along with a proven ability to collaborate across teams and departments. This role will involve working on both routine and complex mapping tasks, including maintaining up-to-date and accurate maps of critical infrastructure, providing geospatial analysis, and offering GIS solutions to enhance the operational efficiency of public safety and other City departments. Position Responsibilities Essential duties include, but are not limited to, the following: Analyze, visualize, and provide primary assistance to DT's the Public Safety Wiring group by mapping and maintaining the City's fiber network infrastructure using ArcFM and ArcGIS software. Serve as liaison to the Public Safety Wiring group, offering expertise in geospatial analysis, map creation, and data visualization. Assist in maintaining all maps and data produced within the ArcFM framework, keeping information current, accurate, and aligned with citywide GIS standards. Provide support in the development and implementation of new GIS projects and initiatives to improve operational workflows and decision-making for DT's Public Safety Wiring group. Conduct spatial analysis and data management, including importing, editing, and updating GIS data to support City infrastructure and public safety objectives. Train and assist city personnel in the effective use of GIS tools and technologies as needed. Appointment Type Permanent Exempt (PEX), Full Time position. Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is up to thirty-six (36) months and will not result in an eligible list or permanent civil service hiring. Project-based positions cannot be ongoing or exceed 36 months. Work Location Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103). However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary. Nature of Work This is a hybrid role requiring on-site work at our San Francisco office. Occasional travel within San Francisco may be required. Qualifications Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience: One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network. Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/r forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. OR completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Desirable Qualifications: Experience with public safety infrastructure projects. Familiarity with fiber network infrastructure or telecommunications mapping. Knowledge of SQL, Python, or other programming languages used for GIS automation or analysis is a plus. GIS-related certifications, such as Esri Technical Certification or GISP (GIS Professional) certification, are desirable but not required. Bachelor's degree from an accredited college or university in Geography, Geographic Information Systems (GIS), Computer Science, Urban Planning, Environmental Science, Engineering, or a related field. 2 years of professional experience in GIS analysis, data management, and mapping using GIS software such as ArcGIS and ArcFM. Experience with fiber network mapping or public safety infrastructure mapping. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Additional Information Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Compensation Information $ 66.6750- $ 83.8625(hourly) / $138,684 to $174,434 (annually) How to Apply Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before October 20, 2025 (11:59 PM). Your application MUST include a resume and a response to the Supplemental Questionnaire. To upload, please attach using the "additional attachments" function. Supplemental Questionnaire: All candidates must complete the supplemental questionnaire as part of the employment application. See this link to submit the supplemental questionnaire:************************************* You may contact Elbi Magana via email at [email protected] with questions regarding this opportunity. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Senior Network EngineerEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* #CJ

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.