Help Desk Technician (MSP Experience Required)
Work from home job in Alpharetta, GA
$55,000-$65,000 + Full Benefits | Hybrid (4 Days Remote/ 1 Day in Office)
About the Company
Join a fast-growing, Atlanta-based Managed Services Provider known for delivering high-impact IT solutions to small and mid-sized businesses. Our team operates as a true technology partner-offering end-to-end managed services, cloud solutions, and converged data/voice systems. With a culture built on collaboration, professionalism, and a commitment to exceptional client service, we empower our engineers to do their best work while continuously developing their careers.
About the Role
We're expanding our team and seeking a Help Desk Technician with proven MSP industry experience. In this role, you'll handle inbound support requests, monitor and maintain remote client systems, and provide hands-on troubleshooting across servers, networks, and end-user environments. This position offers the best of both worlds: one collaborative day onsite with the team, and four days working from home.
What You'll Do
Provide Tier 1/2 support via phone and remote tools, delivering excellent customer service
Monitor, maintain, and report on client systems using RMM tools
Support server, PC, LAN, and WAN environments; perform ad-hoc troubleshooting and end-user training
Assist with administration of O365, Windows Server environments, and Terminal Services
Configure, upgrade, and support Intel-based desktops and laptops
Work closely with clients to translate issues into clear, actionable solution
What You Bring
Minimum 1 years of MSP indsutry experience
Hands-on experience with Windows 8.1/10, Microsoft Office (2013-2019), and email clients (POP3, SMTP, IMAP, O365)
Basic administration of Windows Server (2008-2022), Active Directory, and Terminal Server
Experience with O365 user/admin tasks
Understanding of IP networking, switches, wireless, and NICs
Experience with remote monitoring and maintenance tools
Strong communication, patience, and customer-service-oriented mindset
Benefits
401(k) with matching
Medical, dental, vision, and life insurance
Paid time off
Stable, supportive, growth-oriented work environment
Inside Sales Representative
Work from home job in Atlanta, GA
The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual,
preferably based in the region to which the ISR is assigned.
Essential Functions
Sales and Marketing
Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share.
Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required.
Form long-standing customer relationships with assigned accounts.
Develop and implement sales plans to meet business goals.
Travel occasionally as needed for training, sales meetings, conferences, etc.
Utilize Vetoquinol's Sales Excellence program to engage with customers.
Customer Service
Assist customers in a timely manner.
Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners.
Organize workflow to meet customer and company deadlines.
Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs.
Manage inbound and outbound phone calls professionally and efficiently, using good communication skills.
Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution.
General/Administrative
Document all customer interactions with detailed notes in the CRM system.
Support the company vision and mission, and demonstrate the corporate core values in all professional activities.
Comply with all OSHA safety requirements, work rules, and regulations.
Compile and maintain all required records, documents, etc.
Follow systems and procedures outlined in company manuals.
Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage.
All other duties as requested by management.
Qualifications
Formal Education and Certification
Bachelor's Degree or 3+ years of inside sales experience preferred.
Knowledge and Experience
Inside sales experience highly preferred.
Experience in the animal health industry highly preferred.
Personal Attributes
Exceptional written, verbal, and interpersonal communication skills.
Ability to work under pressure and with shifting priorities.
Team player willing to participate in meetings and other team activities.
Ability to manage time efficiently and to multi-task.
Vetoquinol USA is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination of any kind and that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Join us and be a part of a great place to work!
AI Trainer -Remote Creative Writer
Work from home job in Atlanta, GA
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Medical Director (remote)
Work from home job in Atlanta, GA
Reports Jointly To: Chief Executive Officer and Chief Medical Officer
Clinical Specialty: MD, Board Certified in Sports Medicine (primary board specialty flexible)
ViewFi is a nationwide virtual musculoskeletal (MSK) practice bringing high-quality orthopedic, sports-medicine, and physical-therapy care directly to patients in both traditional and non-traditional markets. We serve a diverse set of partners including personal injury/med-legal groups, self-insured employers, risk-based payers, and digital health collaborators in the sports and fitness markets through technology enabled, evidence-based clinical care.
We are redefining what excellent MSK care looks like in a virtual environment.
Position Summary
The Medical Director will serve as the clinical leader of ViewFi's physician team and a core partner to our physical therapy, product, operations, and business teams. This role requires a practicing, board-certified Sports Medicine physician who can balance patient care with 30-40% administrative/leadership responsibilities.
The Medical Director will ensure clinical excellence, maintain high-quality and consistent clinical pathways, represent ViewFi as the medical voice of the organization, and advance the science and evidence behind virtual MSK care.
Key Responsibilities
Clinical Leadership & Oversight
Lead, oversee, and support the national team of physicians delivering virtual MSK care.
Maintain and update clinical pathways, treatment standards, and practice guidelines across all ViewFi service lines.
Partner closely with the Physical Therapy leadership team to ensure integrated, cohesive care between MDs and PTs.
Ensure consistent, high-quality clinical documentation, coding accuracy, and compliance across markets.
Oversee peer review, quality assurance activities, and clinical performance metrics.
Participate in recruitment, onboarding, and ongoing development of new clinicians.
Patient Care (70-80%)
Actively see patients in a virtual setting, providing MSK consults and follow-ups.
Model best-in-class virtual care workflows and contribute to continuous improvement of the patient experience.
Support escalated or complex cases requiring senior clinical judgment.
Strategic & Administrative Leadership (20-30%)
Serve as the medical voice of ViewFi at conferences, webinars, panels, and partner meetings.
Collaborate with executive leadership on product development, new service lines, geographic expansion and clinical innovation initiatives.
Guide medical input for payers, partners, self-insured employers, and med-legal groups.
Participate in strategic planning related to national expansion, licensure strategy, and resource allocation.
Work cross-functionally with operations and technology teams to enhance clinical workflows.
Provide medical insight and feedback on ViewFi's technology roadmap, including clinical decision support, AI integration, and general telehealth tools.
Research, Publishing & Thought Leadership
Lead or collaborate on clinical research demonstrating the efficacy of virtual MSK care, including both MSK MD consults and virtual PT.
Publish and present outcomes, case series, and efficacy studies at relevant medical and industry conferences.
Help build ViewFi's reputation as the leader in evidence-based virtual MSK care.
Quality, Compliance & Risk Management
Ensure the practice meets state and federal clinical guidelines, telehealth regulations, and licensure requirements.
Maintain oversight of clinical incident review processes, risk-mitigation protocols, and outcome tracking.
Drive continuous improvement in clinical quality, patient safety, and service reliability.
Qualifications
MD with Board Certification in Sports Medicine (primary board: FM, IM, EM, PM&R, etc. is flexible).
Multi-state licensure required; willingness to pursue additional licensure required.
Minimum 10 years of clinical experience; virtual care experience strongly preferred.
Demonstrated leadership experience in a clinical or medical director role.
Strong collaboration skills with PTs, operational teams, and cross-functional partners.
Excellent communication and presentation skills; comfortable representing ViewFi publicly.
Passion for virtual care, musculoskeletal medicine, and innovative delivery models.
What We Offer
Opportunity to lead a national MSK practice at the forefront of technology enabled virtual healthcare
Collaborative environment with clinical and operational teams aligned around quality care and aggressive growth
Competitive compensation with protected administrative time
Support for conference travel, research, publishing, and clinical innovation
Commitment to clinical excellence, patient outcomes, and provider support
Work from Home - Need Extra Cash??
Work from home job in Atlanta, GA
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Remote Customer Service
Work from home job in Roswell, GA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Junior Marketing Assistant
Work from home job in Alpharetta, GA
DYR (Define Your Role) Sports is a consumer‑focused brand and subscription service dedicated to empowering the next generation of female athletes. Based in Atlanta, Georgia, the company curates monthly subscription boxes tailored for young athletes in cheer, dance, and volleyball, Each box includes a thoughtful mix of sport‑specific gear, wellness items, and lifestyle products designed to support performance, confidence, and community identity. Founded in 2023, DYR has quickly built a strong brand and achieved significant growth, creating a vibrant community around its products and mission to celebrate female athleticism.
Role Description
This is a part-time hybrid role for a Junior Marketing Assistant, located in Alpharetta, GA, with the flexibility of some remote work. The Junior Marketing Assistant will support the marketing team with Social Media management, Email and SMS support via Canva, Attentive and Klaviyo and other tasks. This role is 15-20 hours a week, and the pay is
entry level
to begin.
Qualifications
Strong communication skills to effectively engage with clients and team members
Proficient in conducting market research and gathering valuable insights
Customer service skills to provide support and address inquiries promptly
Understanding of sales processes and experience in sales & marketing campaigns
Strong organizational and multitasking skills
Proficiency in relevant software tools like Canva; experience with marketing platforms is a plus
Bachelor's degree or current enrollment in a Marketing, Business, or related program is a plus
Technical Service Delivery Lead (XSIAM) - Remote
Work from home job in Atlanta, GA
Our Mission
At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities.
Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity.
Job Summary
The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment.
You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience.
Key Responsibilities
Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers
Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases
Advise customers on best practices for alert tuning, data onboarding, and correlation optimization
Drive continuous improvement in customer security posture and measurable time-to-value outcomes
Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery
Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings
Translate complex detection and response concepts into actionable guidance for diverse audiences
Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment
Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency
Champion customer needs internally, advocating for enhancements and escalations where needed
Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service
Qualifications
Preferred Qualifications
5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments)
Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding
Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments
Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences
Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs
Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies
Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Full Stack Developer C#
Work from home job in Atlanta, GA
This is a 6-month W2 contract that is remote, however, candidates must reside within two hours of the client headquarters in Atlanta, GA 30339. Please note that this position is open to U.S. Citizens and Green Card holders only, as the role supports a government client with requirements tied to federal security and compliance standards.
Client: Nuclear Energy
Job Title: Full Stack Developer
Employment Type: W2 Contract (No C2C or 1099)
Visa Eligibility: U.S. Citizens or Green Card holders only
Location: 100% Remote
Address: Atlanta, GA 30339
Contract Duration: 6 Months
Client Req #: JA #1042398
Full Stack Developer # 1042398
We are seeking an experienced full-stack developer for a 6-month contract to maintain and enhance our enterprise Angular SPA while helping us modernize our technology stack.
The Application:
Our Angular application is built on a modular monolith architecture, originally developed in Angular 2.0 and regularly upgraded (currently Angular 13).
The application extensively uses Breeze.js for client-side entity state management.
This is a mature, feature-rich enterprise application with over 200 database tables supporting complex business logic.
We continuously receive requests for enhancements and new features.
The backend is written in C#/.NET using Entity Framework for data access and LINQ for database querying.
The Challenge: Beyond feature development, we need help assessing our current use of Breeze.js and proposing a modernization strategy.
js has been central to our client-side state management, but we're looking to evaluate whether modern Angular patterns could replace it and create a roadmap for potential migration.
Required Technical Skills
Frontend Development:
3+ years of experience building SPAs with Angular (Angular 12+ required)
Strong proficiency in TypeScript, HTML5, and CSS3
Hands-on experience creating responsive, user-friendly interfaces
Experience with CSS frameworks (Bootstrap preferred)
Solid understanding state management patterns
Backend Development:
3+ years of experience with C# and .NET Framework/Core
Strong experience building RESTful APIs with NETCore Web API
Proficiency with Entity Framework and LINQ queries
Experience with SQL Server or other relational databases
Knowledge of authentication/authorization patterns (JWT, OAuth, etc.)
General:
Proven ability to design and implement full-stack features independently
Strong understanding of responsive design and cross-browser compatibility
Experience with Git version control
Excellent problem-solving and debugging skills
Key Responsibilities
Design and develop full-stack features for Angular SPA applications
Create clean, functional user interfaces using HTML/CSS without UI designer support
Build and maintain RESTful APIs using C#/.NET
Write efficient database queries and manage data models
Ensure application responsiveness and performance optimization
Participate in code reviews and follow best practices
Collaborate with the team to understand requirements and deliver solutions
Document code and technical decisions
Due to government contract work, this position is open to U.S. Citizens and Green Card holders only. Applicants who do not meet these criteria cannot be considered for employment under current federal and export compliance regulations. Green Card holders must be citizens of one of the following approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Indonesia, International Atomic Energy Agency, Ireland, Italy, Japan, Kazakhstan, Republic of Korea, Latvia, Lithuania, Luxembourg, Malta, Mexico, Morocco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, and Vietnam.
Quality Assurance Engineer
Work from home job in Atlanta, GA
Job Title: AJC- Manual QA Tester (2-Month Contract)
Contract Duration: 2 Months contract
About the Role
We are seeking a detail-oriented Manual QA Tester for a short-term contract to support our web and mobile application testing efforts. This hybrid role requires a proactive individual with a keen eye for detail and a solid understanding of front-end technologies.
Key Responsibilities
Execute manual test cases for web and mobile applications across multiple browsers and platforms.
Identify, document, and track bugs using standard QA tools.
Collaborate with developers and product teams in Agile sprints to ensure timely delivery of high-quality features.
Validate UI/UX consistency and responsiveness across devices.
Ensure cross-browser and cross-platform compatibility.
Participate in daily stand-ups and QA planning sessions.
Required Skills & Experience
Basic knowledge of HTML, CSS, and JavaScript.
Experience testing web and/or mobile applications in Agile environments.
Strong attention to detail and analytical problem-solving skills.
Familiarity with bug tracking tools (e.g., Jira, Trello).
Ability to work independently and communicate effectively in a hybrid team setting.
Preferred Qualifications
Experience with responsive design testing.
Familiarity with browser developer tools.
Exposure to QA methodologies and test documentation.
Work Environment
Hybrid: Combination of remote work and on-site collaboration in Atlanta, GA.
Flexible hours with core team availability required.
Remote Customer Service
Work from home job in Norcross, GA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Business Insurance Agent - Mid-level
Work from home job in Atlanta, GA
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile.
You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business.
On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.
USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).
This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.
What you'll do:
Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.
Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.
Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success.
Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk.
Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs.
May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.
Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma OR General Equivalency Diploma.
2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
High Net Worth/Private Client Experience and ability to handle sensitive information.
Excellent communication and customer service skills.
What sets you apart:
4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)
4 or more years working experience quoting and binding directly with the insured.
Experience with Agency Management Systems and/or Salesforce.
Experience working in a Commercial Lines multiple carrier environment.
Experience writing Commercial Lines in multiple states.
Experience working in a call center environment.
Active P&C General Lines License for home state.
Compensation range: The salary range for this position is: $54,550.00 - $97,750.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyProject Manager (Mechanical Contractor)
Work from home job in Atlanta, GA
:
E. Escher Incorporated is a Georgia based mechanical contractor incorporated in 1990. We self-perform installation of piping, chillers, AHU, cooling towers, pumps, etc., and subcontract sheet metal, insulation, and control work. Pipe includes copper, PVC, carbon steel, various acid resistant plastics, cast iron and ductile iron. Joints include: threaded, welded, mechanical. Mostly comprised of mechanical and plumbing work, projects range from $100k to $15M.
Job Description:
Seeking a project manager with at least 3+ years' experience. Projects include commercial, institutional and industrial. This is a leadership role responsible for project oversight, revenue generation, client relationships, business development, customer support, costs/financials, and technical management of varying size projects. The position is based in Roswell and can migrate to hybrid remote working environment, after ramp up. Most of our projects are located in the Atlanta Metro Area with established clients. Project Manager must be able to effectively and efficiently manage multiple projects at any given time.
Required Skills and Expertise:
Thorough knowledge of piping, plumbing and HVAC system operations
Cost control, scheduling, and management of multiple projects
Solid understanding of wide variety of HVAC Equipment and Materials
Proficient in MS Word and Excel
Highly motivated self-starter
Stellar work ethic
Strong organizational and leadership qualities
Exceptional attention to detail and capability to document well
Excellent written and verbal communication skills
Aptness to self-manage one's time well and prioritize necessary tasks consistently
Desired Skills and Expertise:
Established relationships with existing vendor and subcontractors
CAD experience
MS Project experience
Procore and Bluebeam experience
Required:
3+ years' experience as Project Manager with a Mechanical Contracting firm
Preferred:
Bachelor's Degree in Mechanical Engineering
State of Georgia Plumbing License
State of Georgia HVAC License
State of Georgia Boiler License
Additional HVAC Certifications
Job Type:
Full Time career position
Compensation commensurate with experience, knowledge, and ability: minimum $85K+
Benefits:
Health Insurance
Paid Vacation (Holidays, vacation, and Personal days)
401K Plan (with company match)
Profit Sharing Program
Please contact Elaine Escher at: **************************** for additional information. We are only considering candidates with experience and industry knowledge in the Mechanical Contracting industry.
Work From Home -Remote AI Writing Specialist
Work from home job in Lawrenceville, GA
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Epic Application Coordinator - CPOE
Work from home job in Atlanta, GA
IDR is seeking an Epic Application Coordinator - CPOE to join one of our top clients in Atlanta, GA. This role is pivotal in designing, building, testing, and supporting clinical and revenue cycle applications within the Epic system. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
*This is a fully remote role*
Position Overview/Responsibilities for the Epic Application Coordinator - CPOE:
Lead the design, build, and validation of Epic clinical and revenue cycle applications, ensuring seamless integration with existing workflows.
Obtain and maintain necessary Epic certifications, while staying updated on software functionalities.
Collaborate with interdisciplinary teams to design future-state workflows and implement system changes.
Provide tier III level support on a rotating 24/7 on-call basis, addressing complex issues efficiently.
Required Skills for Epic Application Coordinator - CPOE:
Minimum of 3 years of hands-on experience with Epic build, particularly in Orders, Order Sets, and System Lists (EAP Build).
Currently active Epic CPOE certification is mandatory.
Additional certifications like Orders Transmittal are advantageous.
Strong technical expertise in Epic configuration and troubleshooting.
Excellent communication and collaboration skills for working with diverse teams.
Ability to work independently and take initiative in a dynamic environment.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
Work from Home - Need Extra Cash??
Work from home job in Sandy Springs, GA
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Vice President, Small Business Key Account Sales - Hybrid - Atlanta, GA
Work from home job in Atlanta, GA
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
This Sales Leadership position is responsible for achieving membership, revenue and profitability objectives for the Georgia and Alabama Health plan for employer groups from 2-5000 employees. This leader's responsibility includes leading the Sales Staff and managing the distribution channel of the company's products and services of our core Medical, Specialty and Rx business. This role will lead the development and execution of the annual sales Market Business Plan for Small Business and Key Accounts segment. The VP of Sales for Small Business and Key Accounts must communicate a compelling vision for growth to their team, help them understand their role and responsibilities in its achievement and build a culture of enthusiasm and accountability for execution.
Navigate a highly matrixed organization to coordinate its resources in creating strategies to meet/exceed growth and financial performance goals. This person will work in close coordination with peers from other market segments (i.e. Small Business) and business units in development of market strategies. This role leads Sales teams to execute on the market strategies. The role requires development of best practices and performance strategies for the market. Position is responsible for development and management of the market's Small Business & Key Account business plan; advance sales medical and specialty pipeline development and enhancing targeted broker/consultant communications for the market.
The role requires development of differentiated messages for each line of business/segment, RFP responses and external presentations using UnitedHealthcare resources. This position can interface and influence with sophisticated prospects, plan sponsors and external consultants to determine and deliver on customized solutions. This role includes responsibility for collaboration and partnership with the VP of Account Management for existing Small Business & Key Account clients.
This position follows a hybrid schedule with three in-office days per week
Primary Responsibilities:
Designs and implements sales strategies for all products and platforms for both UHC and TPA business
Establishes management and control processes for proposals, RFP and all quote activity
Develops unique strategies and best practices and works to implement those based on local market conditions
Balance growth and profitability to achieve maximum short-term and long-term market objectives
Recruits, leads, develops, retains and organizes the sales team with an emphasis on achieving targets
Maximize team efficiency and develop new team constructs in a rapidly changing environment
Develops long-term strategic direction for the entire sales team
Accountability for executing sales strategy to attain business results
Monitors on-going business plan performance throughout the year
Development of broker compensation and incentive programs to drive partner performance and achieve health plan goals. Continuously assess if programs are effective, recommend and execute on changes as needed
Possesses expert consultative skills
Determines business solutions that align with the goals of the organization
Possesses solid communication skills, both written and verbal
Drives strategy and improvement of HP NPS score
Deploying strategies around EHCV
Visibility in the community
Capable leader of membership forecasting
Relationship Building
Perceived as a leader in the market and potentially the region as well as to external market and within UnitedHealthcare. Possesses the ability to build and maintain solid internal relationships and works well in cross-functional teams and with matrix partners. Has demonstrated aptitude to build trusting relationships. Solid consultative sales skills. Has ability to move a prospect through the Key Account sales process. Ability to present solid and persuasive arguments for consideration. Solid presentation skills using company incorporated techniques. Personal involvement in developing large, strategic prospective clients and personal relationships with the C-suite within our largest clients
Influence Skills
Ability to influence and negotiate complex situations. Ability to influence sophisticated customers and brokers/consultants. Ability to orchestrate and lead a diverse and complex team sale. Ability to develop effective plans for achieving the goals of the organization. Ability to develop trusted relationships with leaders of internal UHC functional areas and appropriately influence their support for the local markets
Product Knowledge
Detailed understanding of UnitedHealthcare products, platforms, services and solutions including ancillary product lines. This role will influence new product development and will identify new products that will drive profitable growth for the organization
Healthcare Knowledge
In-depth industry healthcare knowledge understands important trends. Working knowledge of medical and pharmacy management, clinical operations and network management strategies. Strives to understand goals, operating principles, strategies and competitive position of UnitedHealthcare
Financial and Underwriting
Understands financing methodologies and strategies. Thorough knowledge of underwriting principles and practices. Can explain and justify financial projections for all product funding types. Understands the drivers of administrative costs and plan liabilities. Develop tightly collaborative, trust-based relationships with underwriting leadership to jointly make the best decisions to profitably grow the business over time
Internal Operations and Capabilities
Understands company's data and reporting capabilities. Ability to navigate internal departments to produce positive service results for clients and the company. Must be able to maintain extensive knowledge of internal resources, roles/responsibilities and processes
Personal Attributes
Consistent performer. Ability to team/partner with key stakeholders, internally and externally. Solid leadership skills and ability to lead teams, while executing on the UHC culture. Highly effective strategic planning abilities. Consistently demonstrates flexibility, resiliency, and self-awareness. Exhibits a high level of emotional intelligence. Excellent planning and organization skills. Complex problem-solving ability. Ability to multi-task; ability to quickly grasp new ideas and products. Very solid communication skills (written & verbal). Challenger of the status quo to lead and influence the market for the benefit of our customers and distributors
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Sales Insurance License maintained by law
8+ years of successful healthcare insurance sales experience
5+ years of successful sales management experience, possessing a solid track record in establishing results-oriented sales environment
5+ years proven experience with all financing methodologies and strategies (fully insured, self-funded, level- funded)
Demonstrated experience assessing talent and addressing development needs
Demonstrated experience in selling or managing a sales team responsible for employer groups from 2-5000+
Demonstrated success managing broker/consultant relationships and geographical assignments
Ability to travel as required, up to 50%
Driver's License and access to reliable transportation
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $130,000 to $240,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
#UHCPJ
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Auto-ApplyWork From Home -Remote Writing Coach
Work from home job in Decatur, GA
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Senior IT Site Lead (Networking & EUC)
Work from home job in Lawrenceville, GA
We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools
When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.
Your Role at KIK
You will report to the Director of IT Operations and Service Desk. In this role, you will be responsible for managing the day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and Wi-Fi reliability and security, maintaining end-user computing devices and applications, and managing conference room technology, printing services, and local servers. You will also oversee vendor and ISP relationships and handle local incident, problem, and change management activities.
What You'll Bring
Bachelor's degree in information Technology, Computer Science or related field preferred
Minimum of 5 years of experience in IT systems analysis, infrastructure support or related technical roles.
Proven experience with end-user computing, networking, system administration or application support.
Proficiency in network fundamentals (LAN/WAN, TCP/IP, NDS, DHCP, VPN).
Experience supporting end-user hardware and software.
Familiarity with cloud technologies such as Microsoft 365, Azure or AWS.
Experience with ticketing systems (ServiceNow, Jira, etc.).
Exposure to automation or scripting (PowerShell, Python, etc.).
Strong problem-solving and analytical abilities.
Excellent communication and customer service skills, with the ability to explain technical concepts clearly.
Strong documentation and process improvement mindset.
Ability to work onsite at Lawrenceville, GA office, Monday-Thursday, with option to work remote on Friday.
What You Will Get
KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.
About KIK
We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.
Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.
Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.
KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law.
KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.
Privacy Policy: ************************************************
What You'll Be Doing
Serve as the IT lead for ALL IT services-own issues through closure and communicate status
Coordinate and align with central IT (Infrastructure, Security, Applications, Integration, Data) while executing locally; escalate with clear diagnostics and business impact.
Plan, prioritize, and deliver small/medium site projects (e.g., AP/switch refresh, Wi‑Fi tuning, room tech upgrades) with minimal supervision.
Own the local IT runbook: site diagrams, vendor contacts, circuit inventory, asset list, SOPs, and recovery steps are current and accurate.
Own WLAN/LAN performance & reliability.
Troubleshoot/optimize Wi‑Fi (802.11 a/b/g/n/ac/ax/6E): RF/channel/power planning, roaming/sticky‑client fixes, interference mitigation.
Administer LAN: switching and basic routing (VLANs, trunks, ACLs, QoS for voice/video, DHCP, DNS, NAT, static/OSPF).
Perform packet capture/analysis (Wireshark/tcpdump) and isolate issues across OSI layers;
Maintain network security hygiene: firmware/patching, NAC/802.1X/RADIUS, certificate management, segmentation, rogue AP detection.
Manage circuits/ISPs (install, change, outage) for site and validate SLAs; maintain tidy/secure MDF/IDF, cabling standards, PoE budgets, and UPS health.
Own end‑to‑end onboarding/offboarding and partner with central IT for device prep/provisioning, access setup (Entra ID/AD, M365), MFA/SSO, Wi‑Fi/VPN certs; day‑1 ready.
Deliver Level 2 support for Windows/mac OS, iOS/Android, and core business apps; remote‑assist tools and knowledge‑base first.
Manage endpoint compliance: encryption (BitLocker), patching, baselines, driver/BIOS updates, and posture enforcement.
Maintain accurate asset inventory and chain‑of‑custody for devices and accessories.
Own conference rooms/AV (Teams, cameras, mics, displays) and printing-reliable day‑to‑day experience and quick fixes.
Perform basic local server/edge equipment care (reboots, media swaps, backup indicators) and coordinate with central teams for changes.
Run incident/problem/change locally in the ITSM tool; drive root‑cause elimination for repeat tickets; contribute clean KB/SOP/runbooks.
Support maintenance/change windows
Track and report KPIs: network reliability, MTTR, first‑contact resolution, onboarding time‑to‑productive, asset accuracy, compliance posture.
Provide input to site IT budgets (spares, small projects) and validate vendor quotes and invoices.
Auto-ApplyRemote Customer Service
Work from home job in Snellville, GA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.