How to hire an office supervisor

How to hire an office supervisor, step by step

Here's a step-by-step office supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an office supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new office supervisor
• Step 8: Go through the hiring process checklist

What does an office supervisor do?

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1. Identify your hiring needs

   Before you start hiring an office supervisor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An office supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, office supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of office supervisors.

   Type of Office Supervisor	Description	Hourly rate
   Office Supervisor		$14-28
   Service Office Manager	Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials... Show more	$26-60
   Supervisor, Patient Access	A patient access supervisor is a professional who is responsible for supervising a health facility's patient registration, inpatient and outpatient, the financial counseling division, central scheduling, and the PBX department. Patient access supervisors must ensure that high-quality service for patients is achieved as well as the accuracy of information... Show more	$14-32

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Office Procedures
   • Data Entry
   • Office Operations
   • Quality Customer Service
   • Patient Care
   • PowerPoint
   • Cash Handling
   • Human Resources
   • Financial Reports
   • Office Functions
   • Office Equipment
   • Medicaid
   • Front Desk

   Check all skills

   Responsibilities:

   • Manage A/R, A/P, credentialing, surgery scheduling, and coordinate patient referrals to other physicians.
   • Create, execute, and maintain all AP and AR procedures
   • Set up presentations for clients with Microsoft PowerPoint.
   • Conduct all training in the office using Microsoft PowerPoint.
   • Process payroll in QuickBooks for up to 60 staff members.
   • Assist residents and families with billing issues, insurance questions and applying for Medicaid nursing home grants.

   More office supervisor duties

3. Make a budget

   Including a salary range in your office supervisor job description helps attract top candidates to the position. An office supervisor salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for an office supervisor in Nebraska may be lower than in New Jersey, and an entry-level office supervisor usually earns less than a senior-level office supervisor. Additionally, an office supervisor with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average office supervisor salary

   $42,965yearly

   $20.66 hourly rate

   ---

   Entry-level office supervisor salary

   $30,000 yearly salary

   Updated January 22, 2026

   Average office supervisor salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New Jersey	$56,209	$27
   2	New York	$55,323	$27
   3	Minnesota	$53,230	$26
   4	California	$52,578	$25
   5	Massachusetts	$50,124	$24
   6	Michigan	$46,312	$22
   7	Arizona	$45,895	$22
   8	Colorado	$44,959	$22
   9	Ohio	$44,220	$21
   10	Maryland	$43,638	$21
   11	Missouri	$42,903	$21
   12	Nevada	$42,368	$20
   13	Wisconsin	$41,379	$20
   14	Pennsylvania	$40,848	$20
   15	Texas	$40,617	$20
   16	Louisiana	$40,088	$19
   17	Georgia	$37,068	$18
   18	Virginia	$36,420	$18
   19	Tennessee	$36,054	$17
   20	Utah	$35,858	$17

   Average office supervisor salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Epiq	$64,098	$30.82	10
   2	Cook Children's Medical Center	$61,967	$29.79
   3	Grant Thornton	$61,094	$29.37
   4	University of Houston-Clear Lake	$60,435	$29.06
   5	Catholic Health East	$57,823	$27.80
   6	University Medical Center of Southern Nevada	$57,220	$27.51
   7	UMass Memorial Health	$56,561	$27.19	5
   8	Nicklaus Children's Hospital	$55,064	$26.47
   9	City of Baltimore	$54,625	$26.26	5
   10	AEG	$54,598	$26.25	17
   11	Cayuga Medical Center	$54,493	$26.20
   12	Good Shepherd Rehabilitation Network	$53,965	$25.94
   13	CO-OP Financial Services	$52,647	$25.31
   14	Hyatt Hotels	$52,625	$25.30	94
   15	Chesapeake Energy	$52,453	$25.22
   16	Syracuse University	$51,935	$24.97	2
   17	Farm Credit System	$51,925	$24.96
   18	UMiami Health System	$51,663	$24.84
   19	Ricoh	$51,261	$24.64	21
   20	CHKD Thrift Store	$51,086	$24.56

4. Writing an office supervisor job description

   An office supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an office supervisor job description:

   Office supervisor job description example

   The Office Supervisor will be responsible for the supervision of a section of the staff and assist the Office Manager as assigned.
   
   General supervision of staff to include hiring, performance management, timesheet approval and employee requests and complaints. Responsible for evaluating and resolving employee issues and other work-related issues.
   Cover office operations when needed. Create monthly work schedule for employees and manages all employee leave requests. Personnel record maintenance. Schedule and conduct regular staff meetings to keep staff apprised of activities, decisions. Assists with staff training and development to ensure effective performance and promote engagement. Responsible for staff engagement through assessment and action plan implementation to promote highly engaged teams. Manage employee mandatory competencies (OSHA, blood borne pathogens, CLIA/COLA, etc.) Charge entry and work queue resolution if applicable Responds to billing and coding requests for additional information Assist in preparation of yearly budget Oversight of Petty Cash, Change Fund, timely bank deposits, and reconciliation monthly if applicable Responsible for supply ordering, setting and maintenance par levels, inventory control and cost containment Processes vendor invoices for Accounts Payable process and process check requests Maintenance of appointment schedule templates, updates and revisions based on physician preference Support practice operations with a focus on Lean principles and implementation of best practices Enter and maintain physician schedule monthly to accommodate patient demand for appointments Assist with maintenance and training of office, laboratory and medical equipment Respond to patient requests and complaints. Document in EMR and other required processes. Assist with creation and maintenance of policies and procedures Responsible for establishing and participating in CPG and Corporate goals Schedule and conduct regular staff meetings Maintain applicable records according to retention guidelines (UVA/UPG, HIPAA, CLIA/COLA, etc.) Liaison between practice and institutional resources Attend meetings as required Other duties as requested by management
   
   MINIMUM REQUIREMENTS
   
   Education: High School Diploma or GED
   Experience: 2 years related experience in the health care industry. Supervisory experience preferred. Working knowledge CPT and ICD-9 coding. Knowledge of third-party payer reimbursement policies and procedures.
   Licensure: None
   
   PHYSICAL DEMANDS
   
   This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
   
   COVID Vaccination Requirement and Guidelines
   
   Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.
   
   The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

   Copy this example

   

5. Post your job

   There are a few common ways to find office supervisors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your office supervisor job on Zippia to find and recruit office supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit office supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new office supervisor

   Once you've decided on a perfect office supervisor candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an office supervisor?