Operation supervisor jobs in Alameda, CA

CMM Operator Pay Rate: $62.00/hour | Overtime: $93.00/hour Company: Johnson Service Group (JSG) Johnson Service Group (JSG) is seeking an experienced CMM Operator to support a growing aerospace manufacturing operation in San Jose, CA. The ideal candidate will be highly skilled in metrology programming and inspection, with strong experience using CALYPSO, PC-DMIS, or Metrologic software. This is an excellent opportunity to join a dynamic, precision-focused environment where quality and accuracy are key. Key Responsibilities Program and operate CMMs using CALYPSO, Gear Pro, PC-DMIS, or Metrologic software to develop precise measurement routines. Develop and implement aircraft inspection plans, integrating CMMs, laser trackers, and other advanced inspection tools. Interpret engineering drawings and GD&T requirements to generate comprehensive inspection programs. Perform detailed part and assembly inspections to verify design tolerance and specification compliance. Record, analyze, and maintain inspection data to support statistical process control and traceability. Conduct regular CMM maintenance and calibration to ensure accuracy and reliability. Troubleshoot and resolve CMM-related issues in a timely and effective manner. Maintain full compliance with company quality management systems (QMS) and documentation standards. Qualifications High School Diploma or equivalent required. Minimum 7+ years of experience in metrology and CMM programming (CALYPSO, PolyWorks, PC-DMIS, or Metrologic). Proficient in GD&T interpretation and complex engineering drawing analysis. Experience performing First Article Inspections (FAI) and generating inspection reports. Strong understanding of inspection error identification and corrective action processes. Experience with MES systems and creating electronic inspection plans. Background in aerospace or other highly regulated manufacturing environments. Excellent communication skills and ability to thrive in a collaborative team environment. Preferred Qualifications Associate degree or technical certification in Quality Assurance, Mechanical Engineering, or a related field. Experience creating real-time dashboards using Sigma. Familiarity with developing or validating automated inspection systems. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D500 LI-TH1

Senior Operations Manager (Restaurant / Airport Lounge) - Indian Cuisine SFO Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a newly built airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high-level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Strong written and verbal communication skills, prefer bilingual Hindi or similar Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 2 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills, prefer bilingual Hindi or similar Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.

The Production Supervisor will oversee daily operations in the pharmaceutical manufacturing area, ensuring compliance with cGMP standards, FDA regulations, and internal SOPs. This role is responsible for supervising production staff, maintaining quality standards, and driving efficiency across formulation, filling, inspection, labeling, and facility sanitization processes. Key Responsibilities Supervise and develop employees in production areas (warehousing, formulation, aseptic filling, inspection/labeling, sanitization). Ensure adherence to Good Manufacturing Practices (GMP) and all regulatory requirements. Monitor production schedules and adjust workflows to meet deadlines. Analyze production errors, downtime, and waste; lead continuous improvement initiatives. Collaborate with Quality Assurance to resolve variances and document errors promptly. Maintain accurate production records, including batch documentation and training logs. Implement and update Standard Operating Procedures (SOPs) for production operations. Conduct regular equipment inspections and coordinate maintenance. Manage staffing levels, time and attendance, and departmental budgets. Lead problem-solving activities and corrective/preventive actions (CAPA). Qualifications Education: Bachelor's degree in a technical or scientific discipline preferred. Experience: 2+ years in aseptic processing or pharmaceutical manufacturing. 1+ years supervisory experience in a cGMP FDA-regulated environment. Strong knowledge of cGMP guidelines and pharmaceutical production processes. Excellent communication and leadership skills. Proficiency in Microsoft Office and production management systems. Ability to work in a fast-paced environment and adapt to change.

Senior Manager, Reagent Manufacturing & Planning Operations Employment Type: Temp to Perm Compensation: $160,000-$175,000 annually + 10-15% bonus About the Role We are seeking a highly skilled Senior Manager to lead and scale Reagent Manufacturing and Planning Operations in a high-growth, highly regulated environment. This role will be responsible for building the manufacturing organization, optimizing production planning, driving operational excellence, and partnering cross-functionally to enable rapid year-over-year growth. The ideal candidate brings strong leadership, a scale-up mindset, and deep experience in GMP/ISO13485 reagent or consumable production. Essential Functions Build & Scale Reagent Manufacturing Operations Develop, expand, and mature reagent production processes to support rapid growth. Build a high-performing manufacturing team through hiring, onboarding, training, and talent development. Define long-term manufacturing strategy, including capacity expansion, automation, and facility/equipment scaling. Lead technology transfers from R&D into Manufacturing, ensuring scalable, validated, and repeatable processes. Production Planning for Scale Architect a robust end-to-end planning function, including demand review, capacity modeling, MPS creation, and scheduling. Implement planning systems (MRP, forecasting models, dashboards) for both short-term execution and long-term scalability. Strengthen inventory strategy across raw materials, WIP, and finished goods. Identify capacity constraints and develop mitigation strategies for labor, equipment, materials, and process bottlenecks. Operational Excellence & Systems Implementation Drive a Lean/continuous improvement culture to increase throughput and reduce scrap. Establish SOPs, documentation, training programs, and quality systems that support predictable scale-up. Lead site readiness for audits, certifications, and regulatory inspections. Collaborate with Engineering on automation, process control systems, and technology adoption. Cross-Functional Leadership in a High-Growth Environment Partner with R&D, Product Development, Quality, Engineering, Supply Chain, and Finance to align operational plans. Serve as a key contributor to S&OP with forward-looking capacity, inventory risk assessments, and cost insights. Ensure reagent availability to support commercial launches, new product introductions, and changing field demand. Other duties as assigned. Competencies Scale-up mindset with ability to anticipate future operational needs. Strong people leadership and team development. Operational rigor and process-driven thinking. Effective cross-functional collaboration and influence. Data-driven decision-making (forecasting, dashboards, planning models). Continuous improvement orientation. Proven experience supporting rapid scale-up in volume, product mix, facility capacity, or team size. Strong understanding of GMP/ISO13485 and reagent manufacturing processes. Demonstrated success implementing planning systems, MPS, and capacity models. Ability to thrive in a fast-paced, evolving environment while building structure for long-term stability. Experience in biotech, diagnostics, MedTech consumables, or related fields preferred. Experience implementing or redesigning ERP/MRP systems preferred. Background in Lean Six Sigma, automation, or continuous improvement initiatives preferred. Success Measures / KPIs Build a scalable reagent production team and organization structure. Implement or enhance ERP/MRP planning tools and dashboards. Expand reagent manufacturing capacity to meet growth projections. Improve throughput, yield, and batch success rates while reducing scrap and variability. Establish a stable MPS process with high schedule adherence. Enable successful new product launches and technology transfers. Strengthen quality, compliance, and documentation for scale. Supervisory Responsibility This position directly manages the Reagent Manufacturing and Supply Chain/Procurement departments, including hiring, training, performance management, promotions, and reviews. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As the Sr Strategic Analytics and Operations Manager, you will hold a pivotal, high-visibility role collaborating across Strategy, Post-Sales and Cross-functional teams (Services, Product, Engineering, IT, Sales, Operations). You will be a direct thought partner to senior leadership, using data-driven insights to solve the most complex challenges facing the business. You will lead high-impact initiatives that shape our corporate strategy, drive operational excellence, and optimize efficiency at scale. This position is ideal for a leader with a strong analytical background who thrives on structuring complex problems into actionable strategy and is passionate about driving tangible business results. Your Impact Strategic Leadership & Problem Solving: Lead high-value strategic initiatives by structuring and breaking down complex business problems. You will develop and test hypotheses, conduct rigorous analysis (e.g., market sizing, competitive assessments, business/financial models), and deliver clear, compelling recommendations to executive-level audiences. Data-Driven Insights, Analytics, and Visualization: Develop, monitor, and own the critical KPIs and dashboards that guide key business decisions, including , providing actionable insights that empower product, engineering, and finance teams. Operational Excellence: You will design, develop and manage complex projects and large-scale transformations from end to end, ensuring execution and value realization. Cross-Functional Partnership: Work collaboratively across a diverse set of stakeholders, including executive leaders and teams in product, engineering, and finance. Build strong relationships and lead through influence to gather information, co-create deliverables, and drive alignment. Team Leadership & Mentoring: Drive change across the organization by wearing multiple hats (strategy, project management, analytics, and execution). Provide coaching and mentorship to junior members of the team, taking a personal interest in their professional growth. Qualifications Your Experience 8+ years of relevant work experience in management consulting, corporate strategy, business operations, strategy & operations, business analytics 3+ years experience with SQL, BigQuery, Tableau Robust analytical, quantitative, and modeling skills with a proven ability to synthesize complex information and large datasets into actionable executive-level insights Proven record of leading high-impact initiatives, managing projects, and driving change in a cross-functional environment Exceptional verbal and written communication skills, with the ability to present complex business and technical concepts effectively to senior leadership A collaborative team player and independent thinker; a self-starter who thrives in fast-paced, high-growth environments with minimal supervision Experience in the Enterprise Technology sector is a plus MBA or an advanced degree in a quantitative field (e.g., Math/Statistics, Economics) is strongly preferred Additional Information The Team You will be embedded within our Business Insights team within Support Operations, a highly collaborative and dynamic group that directly influences the performance of the organization. The team works cross-functionally with senior leadership, business stakeholders, and support teams to drive improvements and deliver actionable insights that have a direct impact on the success of the business. By joining this team, you will gain a deep understanding of key business systems and processes while contributing to critical decisions that shape our support operations. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153000 - $247500YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Title: Category Leader, Expert Work Type: Hybrid (3 days onsite and 2 days remote) Job Responsibilities Acts as subject matter expert for particular categories or services. Develops and implements category plans and sourcing strategies for medium complexity categories that optimize cost, mitigate risk, and ensure supply continuity. Leads competitive bidding processes including RFPs, RFIs, and negotiations to secure best-value agreements. Negotiates, drafts, and manages contracts to ensure compliance with regulatory requirements, corporate policies, and industry standards. Develops and sustains mutually beneficial strategic relationships with category suppliers, conducting regular performance reviews, fostering collaboration on innovation and continuous improvement, and ensuring alignment with the company's safety, reliability, and sustainability goals. Partners with and influences cross-functional stakeholders and teams in developing sourcing and negotiation strategies for medium complexity spend categories Maintains awareness of industry and market trends, supplier landscapes, and regulatory changes to drive informed decision-making and strategic sourcing initiatives. Conducts and documents market research and supplier risk analysis to verify the financial health of existing and potential suppliers. Qualifications Minimum: Bachelor's Degree in Business Administration, Supply Chain Management or job-related discipline or equivalent experience 6 years of experience in sourcing Desired: 8 years of work experience in procurement, sourcing, or supply chain management, preferably in the utility, energy, or infrastructure sectors Experience sourcing in Consulting / Professional Services, Construction / Related Services, or Materials Proven ability to lead high-value negotiations, develop contract structures, and drive favorable outcomes Knowledge of database and information systems - e.g., ARIBA, SAP, etc. - as needed to perform at the job level Competency in leading cross-functional teams and to drive projects of medium complexity Strong written and verbal skills Advanced proficiency in Microsoft Office Master's Degree in Business Administration or job-related discipline or equivalent experience LSS-Lean Six Sigma Certification PMP-Project Management Professional certification ISM-Institute for Supply Management CPSM-Certified Professional in Supply Management certification, or similar certification(s)

Professional experience in an AI or Machine Learning engineering role at the capacity of Lead/ Architect. * Hands-on experience with LLM frameworks and tools like LangChain , Llama Index etc * Expertise in Python and its data science ecosystem (e.g., Pandas, NumPy, Scikit-learn). * Proven experience with one or more deep learning frameworks, such as TensorFlow or PyTorch. * Hands-on experience with a major cloud platform (AWS, Azure, or GCP) for training and deploying machine learning models. (GCP Preferred) * Experience with generative AI and Large Language Models (LLMs). * Proficiency in data analysis, statistical modeling, and machine learning theory. * Experience with containerization technologies (e.g., Docker) and deploying models as APIs. * Excellent communication skills and a proven ability to collaborate effectively in a team environment.

A leading electronic design automation company in San Jose seeks a Lead Legal Specialist to support compliance programs related to international trade and government regulations. The role demands strong analytical and organizational skills, with an emphasis on communication and operational excellence. Candidates should have 3-5 years of business compliance experience, preferably in tech, and be authorized to work in the U.S. Competitive salary and benefits included. #J-18808-Ljbffr

Our client, a Professional Services firm, is looking for an Operations Manager who will be responsible for managing core administrative, operational, and logistical functions that support the firm's productivity and growth. This role works closely with partners, managers, IT vendors, and staff across the firm. The ideal candidate is proactive, highly organized, and comfortable balancing recurring tasks with ad-hoc operational needs. Responsibilities: • Manage and oversee client billing processes, including invoice preparation, distribution, and follow-up. • Generate and distribute weekly/monthly time management and utilization reports to partners and managers. • Maintain accurate billing records and support leadership with financial reporting as needed. • Coordinate annual recurring operational projects such as engagement letter preparation and distribution, annual offsites, and tax season planning. • Track deadlines, ensure timely completion of deliverables, and maintain organized documentation. • Oversee space planning, office layout updates, and workflow optimization. • Manage office supplies, inventory, and vendor relationships to ensure a fully functioning workspace. • Coordinate furniture and equipment procurement for new hires and facilitate workstation setup. • Foster team connection and engagement through planning virtual and in-person activities, team-building events, and morale initiatives. • Assist leadership in sustaining a positive, collaborative firm culture. • Serve as primary liaison with IT vendors and providers; coordinate monthly check-ins and address technology needs or escalations. • Support onboarding processes by ensuring access, equipment, and systems are properly set up for new employees. • Maintain operational procedures and best practices for efficiency and compliance. • Support firm leadership with miscellaneous operational duties, strategic initiatives, and special projects as needed. Qualifications: 4-6+ years of experience in office management, operations, or administrative leadership; experience in a professional services or CPA/tax firm environment preferred. Strong organizational, analytical, and communication skills. Proficiency with practice management systems, billing tools, and Microsoft Office, etc. Ability to manage multiple priorities, maintain confidentiality, and work both independently and collaboratively. Professional, approachable, and solutions-oriented attitude. DeWinter Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.

Strategy & Operations Manager Duration: 9+ Months Contract About the Role We are seeking a Strategy & Operations Manager to lead and support cross-functional strategic initiatives, optimize business operations, and drive effective decision-making across teams. This is a high-impact role suited for professionals who excel in structured problem-solving, cross-functional collaboration, and strategic execution. In this role, you will be responsible for framing complex business challenges, gathering insights through data and research, and translating these into actionable strategies. You will work directly with senior stakeholders to align on business goals, influence key decisions, and drive critical initiatives to execution. Minimum Qualifications 6+ years of experience in management consulting, corporate strategy, operations, investment banking, venture capital, private equity, or a similar advisory role; or 4+ years with an advanced degree (e.g., MBA). 3+ years of experience collaborating with executive-level stakeholders. 2+ years of experience leading strategic initiatives or managing cross-functional programs. Key Responsibilities Lead strategic and operational initiatives from inception to execution, ensuring clarity, alignment, and measurable impact. Partner closely with leadership and functional teams to operationalize recommendations and support long-term planning. Translate market and internal insights into forward-looking business and technology strategies. Identify and define critical business issues and develop structured, data-driven solutions. Develop business cases, define key requirements, and support implementation planning for complex initiatives. Drive internal communications strategy and planning, including team-wide updates and leadership presentations. Support business planning activities, including OKRs, quarterly reviews, budget planning, and team operations. Coordinate cross-functional workflows to ensure effective collaboration, timely delivery, and accountability. Analyze business performance metrics and develop recommendations to optimize operations and execution. Provide analytical depth to strategic projects, developing compelling business recommendations through quantitative and qualitative analysis. Key Skills & Competencies Strong expertise in business insights, data analysis, and problem-solving Proficient in developing and monitoring KPIs and operational metrics Experience in change management and driving adoption across teams Advanced ability to influence and align stakeholders, including senior leaders Strong understanding of business operations, systems analysis, and strategy design Effective communicator with experience in internal communications and event planning Ability to manage projects independently and lead cross-functional teams Skilled in negotiation, decision-making, and driving consensus Equal Employment Opportunity Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable. Mayank Prakash Recruitment Lead P: ************** E: **************************

Contract to Hire Milpitas, CA $31/HR - $36/HR (Depending on Experience) Responsibilities: Responsible for directing the manufacturing operations performed in a shift or group of production lines, ensuring they reach volume, quality and cost goals. Responsible for the production of several processes/lines in a highly technical environment. Lead a team comprising individual professional (e.g. engineers/officers) to meet quality, cost, delivery and responsiveness requirements. Reviews daily/regularly plant operating performance and advises on changes in operating conditions that will improve efficiencies/quality. Troubleshoots/analyses operational problems and advises on their resolution. Holds regular discussions with operators to coach performance and improve operational understanding/capability. Receives and evaluates ideas for plant improvements and works with qualified engineers to develop project proposals. Provides technical/operational advice to project teams. May act as principal interface between the operation team and the maintenance function. May train and coach junior operators. Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply in order to meet customer requirements. Initiates and participates in process development and cost improvement projects. Assist in department budget planning and manage department expenses. Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures. Ensures compliance of standards. Requirements: Bachelors degree or equivalent experience; Higher Education is a plus 4+ years of operations experience or similar background Operations and technical skills and understanding of company functional standards. Ability to effectively present information and respond to questions from groups of managers, clients and customers. Good communication skills both verbal and written

Senior Fraud Operations Specialist Duration: Contract As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve. This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers. Responsibilities: Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies. Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products. Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners. Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly. Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress. Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards. Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams. Key Qualifications: Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices. Expertise in fraud prevention, compliance, and risk management controls within the payments industry. Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times. Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention. Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels. Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment. Exceptional attention to detail, with proven project management experience in operational support. Schedule Notes: Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06 About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $70 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Operations Manager - Commercial Roofing California - Greater Bay Area (Hybrid) $120k-140k Want to work for a growing, family-oriented company and help take them to the next level? The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business. Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production. Benefits Fully paid medical/ dental/ vision 401K PTO Life insurance The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community. You will: Bring order and clarity to the production cycle Standardize and track time/hours accurately Manage budgets vs. actual hours: pre-job setup and post-job wrap-up Reduce ‘noise' in the business Mentor junior personnel Bring leadership, structure, and calm to the field Daily duties: Manage all roofing production operations Daily coordination of field teams Oversight of scheduling, project startup, and project closeout Implementation and enforcement of tracking systems Coordinate between field teams, sales, estimating, HR, and office staff Attend weekly Production and Scheduling meetings Preferred Candidate: You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required. You have previous experience in service and re-roofing, particularly with TPO systems You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team. You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one. Want to find out more? APPLY today or contact me for a confidential chat: *****************************

BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you. About the Role This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities. You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores. This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on. What You'll Do Café Openings & Operations Lead the opening of our San Francisco store, end-to-end. Build an operational rhythm between our Miami & San Francisco locations. Ensure standards, systems, and service are consistent across locations. Support the Miami Store Manager and help elevate daily operations. Training & Playbooks Create and roll out the first versions of training and onboarding programs for baristas. Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications. Partner with the roaster to maintain and strengthen our coffee program. Leadership & People Development Develop baristas, shift leads, and managers through coaching and structured weekly rhythms. Build an internal pipeline as we grow our retail footprint. Foster the BIGFACE culture across all retail teams. Cross-Functional Collaboration Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams. Bring operational clarity and strategic insights into company-wide decisions. Who You Are You've opened at least one café or led a major café buildout. You've managed a café manager and supported multiple locations, OR run a high-volume flagship. You've built (or implemented) training, onboarding, and operation systems. You're a strong people leader who develops others, not just directs them. You thrive in ambiguity and early-stage environments. You're excited about shaping a brand that mixes culture, creativity, and hospitality. You're comfortable with espresso, tasting, and café standards. You're organized, operationally minded, and can create structure without slowing the business down. Why This Role Matters BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day. You will directly influence: How each BIGFACE café feels. How we open new cities. How our people grow. How our brand is experienced by every guest.

The Operations Manager is responsible for overseeing the day-to-day operations of a branch. This role focuses on the logistical and operational aspects of branch management, ensuring smooth coordination of personnel, equipment, and materials for job sites. The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role also emphasizes maintaining operational efficiency and improving employee productivity all while ensuring a safe working environment and proper training for all branch field employees. Duties and Responsibilities: Coordinate and manage the dispatch of employees, equipment, and materials to job sites. Ensure that trucks are loaded with the necessary tools, materials, and equipment for each job. Monitor daily job assignments and work schedules to ensure employees arrive at job sites on time and jobs are completed efficiently. Communicate with Account Managers and Superintendents to track job progress and adjust operations as needed. Oversee the return of equipment, ensure proper inventory [management, and verify job completion reports. Manage the scheduling of employees and equipment to ensure optimal utilization of resources. Work closely with the Branch Manager to forecast equipment needs and coordinate repairs or maintenance. Ensure compliance with all safety regulations and procedures, including equipment handling and transport. Supervise, train, and mentor operations staff, including drivers, dispatchers, and laborers. Utilize servant leadership principles to foster a positive work environment that emphasizes teamwork, accountability, and personal growth. Conduct regular performance evaluations and provide feedback to encourage employee development. Assist with workforce planning, including recruitment and scheduling of staff based on operational needs. Serve as the operational point of contact for customers, addressing any scheduling or on-site concerns promptly and effectively. Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality and timeliness. Work with the Branch Manager to identify areas for operational improvements to enhance customer satisfaction Assist with managing the operational budget, ensuring that resources are used efficiently. Monitor operational costs, including labor, fuel, and equipment maintenance, to ensure they stay within budgetary guidelines. Collaborate with the Branch Manager on strategies for cost reduction and operational efficiency. Enforce company policies and ensure compliance with all relevant regulations, including OSHA standards. Conduct regular safety inspections and ensure all team members are trained on and adhere to safety protocols. Investigate and address any operational or safety incidents, implementing corrective actions where necessary. And other duties as assigned by your manager. Required Skills and Abilities: Strong organizational and time management skills. Excellent leadership and team-building abilities. Effective verbal and written communication skills. Problem-solving and critical thinking skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Vista. Familiarity with fleet management and scheduling tools. Strong focus on safety and compliance. OSHA 30 hour training completed within the last five years. Essential Core Competencies: Operational Efficiency: Demonstrated ability to manage day-to-day operations and optimize resource usage. Leadership: Proven ability to lead and develop teams with a focus on servant leadership. Customer Focus: Commitment to providing excellent service and resolving issues to meet customer needs. Time Management: Skilled at managing multiple tasks and schedules, ensuring timely execution of all operational activities. Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management. Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture. Resourcefulness: Securing and deploying resources effectively and efficiently. Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Education and Experience: Associate's degree in business or logistics preferred; equivalent work experience required. At least 3-5 years of experience in operations management, preferably within the construction or related industry. Experience with employee supervision and development. Familiarity with transportation and logistics coordination. Physical Requirements: Ability to lift up to 50 pounds at times. Prolonged periods of standing, walking, or sitting. Must be able to navigate job sites, including rough or uneven terrain. May require occasional travel to job sites or other locations. Legal Disclaimer: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a)) This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.

Professional experience in an AI or Machine Learning engineering role at the capacity of Lead/ Architect. * Hands-on experience with LLM frameworks and tools like LangChain , Llama Index etc * Expertise in Python and its data science ecosystem (e.g., Pandas, NumPy, Scikit-learn). * Proven experience with one or more deep learning frameworks, such as TensorFlow or PyTorch. * Hands-on experience with a major cloud platform (AWS, Azure, or GCP) for training and deploying machine learning models. (GCP Preferred) * Experience with generative AI and Large Language Models (LLMs). * Proficiency in data analysis, statistical modeling, and machine learning theory. * Experience with containerization technologies (e.g., Docker) and deploying models as APIs. * Excellent communication skills and a proven ability to collaborate effectively in a team environment.

Our client, a Professional Services firm, is looking for an Operations Manager who will be responsible for managing core administrative, operational, and logistical functions that support the firm's productivity and growth. This role works closely with partners, managers, IT vendors, and staff across the firm. The ideal candidate is proactive, highly organized, and comfortable balancing recurring tasks with ad-hoc operational needs. Responsibilities: • Manage and oversee client billing processes, including invoice preparation, distribution, and follow-up. • Generate and distribute weekly/monthly time management and utilization reports to partners and managers. • Maintain accurate billing records and support leadership with financial reporting as needed. • Coordinate annual recurring operational projects such as engagement letter preparation and distribution, annual offsites, and tax season planning. • Track deadlines, ensure timely completion of deliverables, and maintain organized documentation. • Oversee space planning, office layout updates, and workflow optimization. • Manage office supplies, inventory, and vendor relationships to ensure a fully functioning workspace. • Coordinate furniture and equipment procurement for new hires and facilitate workstation setup. • Foster team connection and engagement through planning virtual and in-person activities, team-building events, and morale initiatives. • Assist leadership in sustaining a positive, collaborative firm culture. • Serve as primary liaison with IT vendors and providers; coordinate monthly check-ins and address technology needs or escalations. • Support onboarding processes by ensuring access, equipment, and systems are properly set up for new employees. • Maintain operational procedures and best practices for efficiency and compliance. • Support firm leadership with miscellaneous operational duties, strategic initiatives, and special projects as needed. Qualifications: 4-6+ years of experience in office management, operations, or administrative leadership; experience in a professional services or CPA/tax firm environment preferred. Strong organizational, analytical, and communication skills. Proficiency with practice management systems, billing tools, and Microsoft Office, etc. Ability to manage multiple priorities, maintain confidentiality, and work both independently and collaboratively. Professional, approachable, and solutions-oriented attitude. DeWinter Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.

Operations Manager - Commercial Roofing California - Greater Bay Area (Hybrid) $120k-140k Want to work for a growing, family-oriented company and help take them to the next level? The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business. Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production. Benefits Fully paid medical/ dental/ vision 401K PTO Life insurance The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community. You will: Bring order and clarity to the production cycle Standardize and track time/hours accurately Manage budgets vs. actual hours: pre-job setup and post-job wrap-up Reduce ‘noise' in the business Mentor junior personnel Bring leadership, structure, and calm to the field Daily duties: Manage all roofing production operations Daily coordination of field teams Oversight of scheduling, project startup, and project closeout Implementation and enforcement of tracking systems Coordinate between field teams, sales, estimating, HR, and office staff Attend weekly Production and Scheduling meetings Preferred Candidate: You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required. You have previous experience in service and re-roofing, particularly with TPO systems You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team. You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one. Want to find out more? APPLY today or contact me for a confidential chat: *****************************

BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you. About the Role This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities. You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores. This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on. What You'll Do Café Openings & Operations Lead the opening of our San Francisco store, end-to-end. Build an operational rhythm between our Miami & San Francisco locations. Ensure standards, systems, and service are consistent across locations. Support the Miami Store Manager and help elevate daily operations. Training & Playbooks Create and roll out the first versions of training and onboarding programs for baristas. Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications. Partner with the roaster to maintain and strengthen our coffee program. Leadership & People Development Develop baristas, shift leads, and managers through coaching and structured weekly rhythms. Build an internal pipeline as we grow our retail footprint. Foster the BIGFACE culture across all retail teams. Cross-Functional Collaboration Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams. Bring operational clarity and strategic insights into company-wide decisions. Who You Are You've opened at least one café or led a major café buildout. You've managed a café manager and supported multiple locations, OR run a high-volume flagship. You've built (or implemented) training, onboarding, and operation systems. You're a strong people leader who develops others, not just directs them. You thrive in ambiguity and early-stage environments. You're excited about shaping a brand that mixes culture, creativity, and hospitality. You're comfortable with espresso, tasting, and café standards. You're organized, operationally minded, and can create structure without slowing the business down. Why This Role Matters BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day. You will directly influence: How each BIGFACE café feels. How we open new cities. How our people grow. How our brand is experienced by every guest.