Operations Specialist/Customer Service
Operations associate job in West Springfield Town, MA
The ideal candidate is a highly organized, tech-savvy self-starter who will collaborate with the sales and operations team to build and strategize new marketing campaigns. You will be managing different clients and members and providing support for producers as well as clients. This is an on-site job in West Springfield, MA.
Responsibilities include:
Resolve customer complaints, concerns, and escalations with empathy and efficiency.
Help develop marketing materials for clients
Collaborate closely with other departments to ensure seamless customer experiences.
Review and assist with completing Requests For Proposals (RFP) for submission.
Build and maintain strong relationships with clients - understand the client's needs.
Communicate effectively to ensure that client expectations are understood and met.
Identify opportunities to provide additional products or services that meet the client's needs.
Collaborate with internal teams to ensure the delivery of products or services meets client expectations.
Collaborate with the sales team to explore new business opportunities within existing accounts.
Collaborate with cross-functional teams such as sales, marketing, customer support, and product development.
Provide regular reports to clients on the status of projects or services.
Use analytics to assess strategies' effectiveness and identify improvement areas.
To be considered, candidates should have:
2-3 years of experience in an office setting
Typing skills
Ability to perform multiple tasks
A proven track record in meeting and exceeding goals
Excellent verbal, written, spelling, grammar, and interpersonal communication skills
Must be organized and detail-oriented with excellent follow-up skills
Excellent work ethic
Strong communication skills
Must have adaptability and flexibility to contribute to the organization's growth
Open to learning new skills and techniques
Knowledge of Microsoft Office programs
Ability to learn customary marketing software programs
Employee Benefits:
10 Paid holidays per year
Health insurance, dental, 401K
15 Days paid time off
Operations AMPED Rotation Program Associate
Operations associate job in East Granby, CT
The Marmon Group LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
At Marmon Electrical, we power a bright future for millions of people around the world. From homes to industries that shape lives, we deliver solutions that keep people connected and energized-and it all starts with you. We're doing things that matter. Our electrical engineering solutions impact millions worldwide through safe and dependable energy supply. We deliver electrical solutions from the ocean depths to outer space. As part of Marmon, you're helping keep millions worldwide healthy, connected and safe.
About the Program:
Planned to begin June 2026, our 2-year Accelerated Manufacturing & Production Excellence Development (AMPED) Rotation Program prepares future operations plant leaders through three 8-month rotations across key manufacturing sites within a single state-NH, CT, or AL. Associates gain critical operational and leadership experience through structured technical and leadership training, certifications, mentorship, and immersive, project-based rotations designed to gain key operational experiences and competencies and contribute to the current business priorities.
Program Highlights:
* Cohort Size: 4-5 participants annually
* Program Start: Expected June 2026
* Rotations: 3 rotations among these core Operations Disciplines - Production Operations, Maintenance, Supply Chain, Quality
* Capstone Project: Lead a cross-functional continuous improvement initiative with measurable business impact
* Mentorship: Paired with a senior operations leader for guidance and career development
* Leadership Training: Early in career readiness, Situational leadership, conflict resolution, safety and lean management
* Post-Program Role: Graduates placed into key Operation roles-with the target placement being Production Supervisor, or other equivalent-level role such as Process Engineer, Planner or Quality Control Analyst based on current availability-strengthening our long-term pipeline for Plant Management succession.
Key Responsibilities:
* Participate in structured rotations across manufacturing operations
* Analyze and improve production processes using lean and Six Sigma tools
* Collaborate with cross-functional teams to solve real business challenges
* Lead people, safety, quality, and efficiency initiatives
* Present findings and recommendations to senior leadership
* Complete a Continuous Improvement capstone project with measurable ROI
Qualifications:
* Bachelor's degree in Manufacturing, Operations Management, Process Engineering, Industrial Technology, Supply Chain, or related field (graduating by May 2026)
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal abilities
* Demonstrated leadership through internships, sports, co-ops, or campus involvement
* Demonstrated learning agility
* Willingness to relocate for rotations and post-program placement
* Ability to commute within the defined working state
* Ability to travel 10-15%
* Willingness to work 1st, 2nd, or 3rd shifts
Preferred Qualifications:
* Internship or co-op experience in a manufacturing or operations environment
* Exposure to lean manufacturing, Six Sigma, or ERP systems
* 3.5+ GPA
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
Auto-ApplyAssociate, Prime Operations
Operations associate job in Hartford, CT
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
*Team/ Role Paragraph:*
Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle.
The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error.
As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions.
Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows.
*What you'll be doing:*
* Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution.
* Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution.
* Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness.
* Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows.
* Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks.
*What we look for in you:*
* 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets.
* A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future.
* Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts.
* Proven ability to execute with precision and a high degree of ownership, especially under tight timelines.
* Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud).
* Demonstrated experience protecting user privacy and handling confidential information.
* Excellent de-escalation skills and the ability to build trust with frustrated users.
* Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences.
* Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems.
* Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs.
* Experience creating support playbooks or standard operating procedures (SOPs).
*Nice to haves:*
* Experience using/training AI chatbots for support teams
* Experience with Coinbase Prime or similar institutional custody platforms.
* Experience in a compliant/regulated work environment.
* B2B onboarding/implementation experience.
* Understanding of tokenomics, token vesting schedules, or smart contract-based distributions.
* Data analysis skills (SQL is a plus).
* In-depth knowledge of blockchain ecosystems beyond Ethereum
Job #: P72785
*Location*: US, remote-first (listing may say NY, anywhere in US is suitable)
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$108,630-$127,800 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Warehouse Operations Associate
Operations associate job in Ware, MA
Full-time Description
The Warehouse Operations Associate plays a critical role in ensuring the smooth operation the distribution center. This position involves handling and processing customer product with utmost care, adhering to strict safety protocols, quality standards, and operational procedures. The associate works collaboratively to manage warehouse activities, from receiving and inventory control to order fulfillment and shipping.
Summary of Essential Job Functions
Safely handle product and materials, ensuring compliance with all company policies, safety regulations, and industry standards.
Assist in the receiving, storage, and inventory management of goods.
Prepare customer orders for shipment, ensuring accuracy and adherence to quality standards.
Operate warehouse equipment, including forklifts and other machinery, with a focus on safety and efficiency.
Maintain clean and organized workspaces, including proper labeling and storage of products.
Follow standard operating procedures for handling and packaging chemicals, preventing contamination or product compromise.
Conduct regular checks on warehouse equipment and tools, reporting any issues to management.
Support the implementation of safety protocols, environmental sustainability practices, and adherence to company core values.
Collaborate with team members to optimize workflow and meet operational targets.
Requirements
Required Skills and Qualifications
High School Diploma or equivalent.
Valid forklift certification or ability to obtain certification upon employment.
Strong attention to detail and commitment to safety protocols, especially in handling hazardous materials.
Basic computer skills for inventory and shipping documentation.
Proficiency in verbal and written communication.
Ability to work flexible hours, including weekends, holidays, and overtime when needed.
Special Abilities Required
Lift, carry, and handle materials weighing up to 55 lbs.
Perform repetitive tasks, including bending, reaching, and standing for extended periods.
Work in confined spaces and at heights when necessary.
Wear required personal protective equipment (PPE) such as gloves, goggles, and respirators.
Adapt to varying temperatures and challenging environmental conditions within the warehouse.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Warehouse Operations Associate
Operations associate job in Ware, MA
The Warehouse Operations Associate plays a critical role in ensuring the smooth operation the distribution center. This position involves handling and processing customer product with utmost care, adhering to strict safety protocols, quality standards, and operational procedures. The associate works collaboratively to manage warehouse activities, from receiving and inventory control to order fulfillment and shipping.
Summary of Essential Job Functions
Safely handle product and materials, ensuring compliance with all company policies, safety regulations, and industry standards.
Assist in the receiving, storage, and inventory management of goods.
Prepare customer orders for shipment, ensuring accuracy and adherence to quality standards.
Operate warehouse equipment, including forklifts and other machinery, with a focus on safety and efficiency.
Maintain clean and organized workspaces, including proper labeling and storage of products.
Follow standard operating procedures for handling and packaging chemicals, preventing contamination or product compromise.
Conduct regular checks on warehouse equipment and tools, reporting any issues to management.
Support the implementation of safety protocols, environmental sustainability practices, and adherence to company core values.
Collaborate with team members to optimize workflow and meet operational targets.
Requirements
Required Skills and Qualifications
High School Diploma or equivalent.
Valid forklift certification or ability to obtain certification upon employment.
Strong attention to detail and commitment to safety protocols, especially in handling hazardous materials.
Basic computer skills for inventory and shipping documentation.
Proficiency in verbal and written communication.
Ability to work flexible hours, including weekends, holidays, and overtime when needed.
Special Abilities Required
Lift, carry, and handle materials weighing up to 55 lbs.
Perform repetitive tasks, including bending, reaching, and standing for extended periods.
Work in confined spaces and at heights when necessary.
Wear required personal protective equipment (PPE) such as gloves, goggles, and respirators.
Adapt to varying temperatures and challenging environmental conditions within the warehouse.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
School Receptionist/Operations Associate 9:30am-6:00pm M-Th, 8:00am-4:00pm Friday's
Operations associate job in Springfield, MA
Our Mission
“Intelligence plus character - that is the goal of true education.” -Martin Luther King, Jr.
Through high expectations, a structured academic environment, and positive character development, Martin Luther King, Jr. Charter School of Excellence ensures that every student in kindergarten through grade 5 is equipped to think critically, communicate clearly, and are empowered with a strong ethical foundation to be set on the path for success in college, career, and life. The school incorporates Dr. King's commitment to the highest standards in scholarship, civic participation, and the ideal of the beloved community.
Who We Are
Martin Luther King, Jr. Charter School of Excellence (MLKCSE) is a free public charter school offering a high-quality academic program and positive character building to 360 students in Kindergarten through Grade 5 in Springfield, MA. To learn more about MLKCSE please visit our website at: *************
Position Description
Martin Luther King, Jr. Charter School of Excellence is looking for a School Receptionist/Operations Associate who is passionate about promoting social justice through educational equity - someone who deeply believes that all children can learn and be academically successful with access to quality education.
The School Receptionist/Operations Associate fills a key role in the safe and efficient day-to-day operations of our school. The role requires performing a variety of tasks including clerical, record keeping, and database management as well as the implementation of policies and procedures related to operations. The Operations Associate is an important person in the public relations and communications aspects with caregivers, community members, and our vendors. The Operations Associate must be highly organized, work as a collaborative team member, and understand the importance of being supportive and responsible to our students, families, and staff.
Responsibilities
Serve as the initial face of the school, interacting in-person with parents/guardians and the public in general, facilitating effective two-way communication between the school and the public
Answer phones and take accurate messages, ensuring they go to the correct staff in a timely manner
Translate documents from English to Spanish with attention to colloquialisms
Interpret for meetings requiring Spanish with attention to colloquialisms
Make phone calls on behalf of staff
Manage dismissal documents
Communicate with agencies and organizations that have dealings with the school
Keep office organized and clean
Filing accurately
Maintain student, staff, and parent confidentiality in a public setting
Screening and checking visitors in and out
Set up robocalls
Regularly perform audits of the database to identify errors, needed updates, and omissions
Manage key aspects of database and data cleanup
Generate basic reports from the database for various staff members
Run training sessions for a wide audience of learners in both group and one-to-one situations (i.e how to run a report, how to read the dismissal documents, etc.)
Qualities
Successful candidates will be able to demonstrate the following qualities:
Ability to multitask and work at a high pace when needed
Ability to prioritize and reprioritize as needed
Ability to maintain confidentiality
Ability to provide excellent customer service in a busy office environment
Ability to work with lots of people
Ability to work under stress and manage multiple priorities
Consistent positive attitude, even under stress
Problem solver
Team player
Some experience in a school setting or a receptionist setting preferred
Ability and desire to learn on the job, expand expertise, and to constantly improve
Ability to sit for extended periods
Highly organized with time management, physical space, and with electronic documents
Qualifications
Bilingual (Spanish/English) preferred
Proficient in reading and writing in Spanish preferred
Translation and/or interpretation certification preferred
Proficient typing skills (approximately 50 words per minute or higher)
Minimally moderate experience using computer applications like writing documents, spreadsheets, presentation software, and using and managing e-mail, and working with databases
Experience with G-Suites is strongly preferred
Previous experience with Power School SIS preferred.
Minimally a high school diploma but Associate's degree or higher preferred
Hours - 9:30am-6:00pm M-Th, 8:00am-4:00pm Friday's
Pay - $20-24 per hr commensurate with experience and education
Auto-ApplySenior People Operations Associate
Operations associate job in Hartford, CT
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
Job Description
Provides on-site customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
Acts as a leader for the organization, exhibiting our core values: Thoughtfulness, Openness, Adaptability, Smart Thinking and Trust.
Act as the first point of contact for employee relations issues, resolving moderate matters and escalating complex cases as needed.
Maintains the highest level of confidentiality and discretion
Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the Endava Group Employee Guide
Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
Supports the full life cycle of employment, including onboarding and exit processes
Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
Maintains employee-related databases and prepares reports for management
Organizes, completes, and presents projects as assigned
Partners with our nearshore and close-to-client teams, as applicable
Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
Innovates best practices in people programs and implements an array of HR-centric programs
Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
Maintains records, reports, and logs to ensure compliance
Uses available tools, including MS Outlook/Word/Excel; other software, etc.
Understands Endava policies and processes; own HR processes and obtain required approvals, as applicable
Exhibits a “no task too small” attitude and is a team player
Other duties, as assigned
Qualifications
Required:
3 years of experience.
Strong HR project management skills
Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
Thorough understanding of applicable laws, guidelines, and policies
Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to interact with diverse, inter-disciplinary, cross-functional teams effectively and reasonably
Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
Ability to write reports, business correspondence, and procedure manuals
Ability to multitask, effectively present information, and respond to questions in a timely manner
Strong conflict management and negotiation skills
Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
Ability to work independently and in a team environment.
Ability to maintain confidentiality.
The ability to handle reasonably necessary stress
Physical requirements include: sitting, standing, and computer work for long periods of time
Additional Information
Discover some of the global benefits that empower our people to become the best version of themselves:
Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
Health: Global internal wellbeing programme, access to wellbeing apps;
Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
Additional Employee Requirements
Participation in both internal meetings and external meetings via video calls, as necessary.
Ability to go into corporate or client offices to work onsite, as necessary.
Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
Ability to bend, kneel, crouch, and reach overhead, as necessary.
Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.
*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits (Full time roles only, does not apply to contractor positions)
Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
Flexible Spending Accounts (Medical, Transit, and Dependent Care)
Employer Paid Life Insurance and AD&D Coverages
Health Savings account paired with our low-cost High Deductible Medical Plan
401(k) Safe Harbor Retirement plan with employer match with immediately vest
At Endava, we're committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives-because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.
Winter Athletic Operations Associate (SY25-26, High School)
Operations associate job in Springfield, MA
Job Description
What You'll Do
As a part-time operations associate at Veritas Prep you'll help support a strong athletics program, developing. It is shown that students who participate in school sports feel a better sense of belonging and community and your willingness to support the athletics program is appreciated. You will provide support for all Veritas Prep home games, and
You'll also:
Attend public/staff/departmental meetings when required.
Assist in the necessary preparation to hold scheduled events and adhere to scheduled facility times.
Coordinate with maintenance and school employees and provide proper protection of facilities.
Be present at all events and provide safeguards for participants and attendees.
Submit all records/information to Director of Athletics & Extracurriculars as requested.
Arrive early enough before home games to adequately prepare and remain long enough afterward secure the facility.
Taking and scanning ticket from all attendees.
Facilitating same-day ticket sales.
Secure the main entrance of the facility.
Secure the front office and hallway entrance to the gymnasium.
Monitor surveillance system (aka security cameras) for any off-task or inappropriate behavior and communicating with the Director of Athletics & Extracurriculars or another administrator who is on site.
Perform such other duties that are consistent with the nature of the position and that may be requested by the Principal/Director of Athletics & Extracurriculars.
Transporting students to offsite related events, community service, field trips, etc. utilizing the Transportation Vehicles, following the School Vehicle Use Policy, and completing training regarding driving the Transportation Vehicles (optional).
Requirements
What You'll Need
Previous experience related to operations associate activity (preferred).
You must be available to work all Veritas Prep home games during the Fall, Winter, and/or Spring Athletic Seasons (please indicate your willingness to be available one, two or all three seasons during the interview).
Knowledge and background in the ticketing software or a willingness to learn.
Knowledge and background in monitoring surveillance systems or a willingness to learn.
An unwavering belief that all students can achieve amazing things.
A dedication to fighting racism in our educational institutions and in daily life and knowledge of the history of race and racism, as well as the systems of oppression our students face.
Current authorization to work in the United States - a candidate must have such authorization by his or her first day of employment
SEASON: Fall Athletic Season is September to November
Winter Athletic Season is January to March
Spring Athletic Season is April to June
Actual dates provided by the Director of Athletics & Extracurriculars
Benefits
COMPENSATION: $800 per athletic season.
About Veritas Prep
Veritas Prep is a public, tuition-free school in Springfield that prepares students in grades 5 through 12 to compete, achieve, and succeed in college and beyond. Veritas Prep accelerates every student's path to college and career by helping them set a strong academic foundation in middle school and guaranteeing access to college classes and college prep support in our wall-to-wall early-college high school.
At Veritas Prep, we are not only breaking down barriers to college access but also providing the tools students need to persist through college and prepare for a successful career. Our middle school program has been serving students in Springfield since 2012 and is one of the top middle schools in Springfield. Our scholars are supported by skilled, dedicated, and diverse teachers and are challenged to achieve at high levels academically, socially, and emotionally, setting them up for success as they enter our high school.
Our early-college high school program, in partnership with STCC and Worcester State University, prepares students to earn high-impact college degrees, saving students up to two years' time in college and thousands of dollars. Students can earn up to an associate degree for free, and the general studies associate degree from STCC means students enter as JUNIORS at any Massachusetts public college or university after high school graduation.
Students at Veritas Prep benefit from high academic standards and robust support, an exceptional learning environment, a diverse staff of high-quality educators, a strong commitment to social/emotional and practical skill development, and an inclusive, anti-racist community that values the identities and backgrounds of all students.
Contracts Associate
Operations associate job in Leominster, MA
Job Details Leominster - Leominster, MA $75000.00 - $90000.00 Salary/year
Exempt
Strategic Resources Team Salaried Exempt
Contracts Associate
REPORTS TO: Contracts Manager
SUPERVISES: None
DATE: July 21, 2025
Position Purpose
The Contracts Associate supports the Contracts Manager in managing, maintaining, and ensuring compliance with all government and cooperative contracts including GSA, Air Force, state/local contracts, OMNIA Partners, and other Group Purchasing Organizations (GPOs). This role also provides administrative support for contract risk and term review, assisting in the identification of terms that may require legal or leadership input.
This position is critical in maintaining contract accuracy, supporting strategic goals, ensuring regulatory compliance, and helping safeguard the company from contractual risk.
Key Responsibilities: Contract Administration and Compliance
Prepare, submit, and maintain GSA, Air Force, state/local, and cooperative purchasing contracts.
Maintain accurate contract files, including all amendments, correspondence, insurance certificates, teaming agreements, and pricing documentation.
Track deadlines, deliverables, renewals, and performance obligations.
Collaborate with sales, customer service, marketing, and finance to gather and maintain necessary documentation.
Support audits, pre-award reviews, and internal compliance checks.
Contract Term Review Support
Assist in the preliminary review of contract terms, flagging items related to payment terms, bonding, and delivery requirements for further legal or leadership review.
Help maintain a shared checklist of standard terms and known exceptions requiring escalation.
Collaborate with the Contract Manager to track and organize risk-related provisions for contracts across all channels.
Pricing and Product Support
Implement approved pricing updates and product changes in contract portals and internal systems.
Monitor product compliance with contract eligibility and scope.
Assist with customer eligibility checks and usage monitoring across programs.
Communication and Stakeholder Support
Serve as a central point of contact for internal stakeholders, agencies, and dealer partners regarding contract-related inquiries.
Collaborate with customer service and sales teams to ensure accurate communication of contract terms and order procedures.
Monitor cooperative contract portals for purchase orders, change orders, renewal timelines, bid notifications, and bulletins.
Reporting & Continuous Improvement
Generate standard and ad hoc reports related to contract performance and compliance metrics.
Identify and recommend improvements to contract administration processes, document controls, and tracking systems.
Support strategic initiatives and process improvements led by the Contract Manager or executive leadership
Required Qualifications
Associate or bachelor's degree, or equivalent in Business Administration, Contract Management, or related field.
2-4 years of experience in government or cooperative contract administration, preferably in the furniture industry.
Familiarity with GSA schedules, state procurement rules, and cooperative contracts (e.g., OMNIA, NCPA).
Exposure to contract term review and basic understanding of commercial contract structures is preferred.
Skills & Competencies
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to assist in identifying non-standard contract terms and organize risk information effectively.
Proficient in Microsoft Office Suite; experience with contract management systems and ERP/CRM platforms preferred.
Comfortable managing multiple priorities and deadlines in a fast-paced environment.
Maintains professional discretion and handles confidential information appropriately.
Monitor and stay current on agency developments and regulatory changes that may impact AIS contracts through sources such as the Coalition for Government Procurement, state-issued memos, and the National Contract Management Association (NCMA).
At AIS, we have a strong set of values that guide our business and help us align with our customers.
We Listen to Our Customers.
We Rely on Our Employees.
We Honor Integrity.
We Embrace Continuous Learning.
We Lead with Design.
We Create Value.
We Work to Make the World Better.
EEO/AA Statement
As an EEO/AA employer, AIS will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people.
This organization participates in E-Verify Employment Eligibility Verification.
AIS is a Federal Contractor and required to comply with Executive Order 14042. This means that all employees of AIS must (a) be vaccinated, (b) have a medical exemption, or (c) have a religious, moral, or ethical exemption that meets EEOC requirements. As a condition of employment, you must meet one of these three requirements at the time of hire or within 60 days of your initial employment date.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Winter Athletic Operations Associate (SY25-26, High School)
Operations associate job in Springfield, MA
What You'll Do
As a part-time operations associate at Veritas Prep you'll help support a strong athletics program, developing. It is shown that students who participate in school sports feel a better sense of belonging and community and your willingness to support the athletics program is appreciated. You will provide support for all Veritas Prep home games, and
You'll also:
Attend public/staff/departmental meetings when required.
Assist in the necessary preparation to hold scheduled events and adhere to scheduled facility times.
Coordinate with maintenance and school employees and provide proper protection of facilities.
Be present at all events and provide safeguards for participants and attendees.
Submit all records/information to Director of Athletics & Extracurriculars as requested.
Arrive early enough before home games to adequately prepare and remain long enough afterward secure the facility.
Taking and scanning ticket from all attendees.
Facilitating same-day ticket sales.
Secure the main entrance of the facility.
Secure the front office and hallway entrance to the gymnasium.
Monitor surveillance system (aka security cameras) for any off-task or inappropriate behavior and communicating with the Director of Athletics & Extracurriculars or another administrator who is on site.
Perform such other duties that are consistent with the nature of the position and that may be requested by the Principal/Director of Athletics & Extracurriculars.
Transporting students to offsite related events, community service, field trips, etc. utilizing the Transportation Vehicles, following the School Vehicle Use Policy, and completing training regarding driving the Transportation Vehicles (optional).
Requirements
What You'll Need
Previous experience related to operations associate activity (preferred).
You must be available to work all Veritas Prep home games during the Fall, Winter, and/or Spring Athletic Seasons (please indicate your willingness to be available one, two or all three seasons during the interview).
Knowledge and background in the ticketing software or a willingness to learn.
Knowledge and background in monitoring surveillance systems or a willingness to learn.
An unwavering belief that all students can achieve amazing things.
A dedication to fighting racism in our educational institutions and in daily life and knowledge of the history of race and racism, as well as the systems of oppression our students face.
Current authorization to work in the United States - a candidate must have such authorization by his or her first day of employment
SEASON: Fall Athletic Season is September to November
Winter Athletic Season is January to March
Spring Athletic Season is April to June
Actual dates provided by the Director of Athletics & Extracurriculars
Benefits
COMPENSATION: $800 per athletic season.
About Veritas Prep
Veritas Prep is a public, tuition-free school in Springfield that prepares students in grades 5 through 12 to compete, achieve, and succeed in college and beyond. Veritas Prep accelerates every student's path to college and career by helping them set a strong academic foundation in middle school and guaranteeing access to college classes and college prep support in our wall-to-wall early-college high school.
At Veritas Prep, we are not only breaking down barriers to college access but also providing the tools students need to persist through college and prepare for a successful career. Our middle school program has been serving students in Springfield since 2012 and is one of the top middle schools in Springfield. Our scholars are supported by skilled, dedicated, and diverse teachers and are challenged to achieve at high levels academically, socially, and emotionally, setting them up for success as they enter our high school.
Our early-college high school program, in partnership with STCC and Worcester State University, prepares students to earn high-impact college degrees, saving students up to two years' time in college and thousands of dollars. Students can earn up to an associate degree for free, and the general studies associate degree from STCC means students enter as JUNIORS at any Massachusetts public college or university after high school graduation.
Students at Veritas Prep benefit from high academic standards and robust support, an exceptional learning environment, a diverse staff of high-quality educators, a strong commitment to social/emotional and practical skill development, and an inclusive, anti-racist community that values the identities and backgrounds of all students.
Auto-ApplyDevelopment Operations Coordinator
Operations associate job in Shrewsbury, MA
Veterans Inc., the largest provider of supportive services to Veterans and their families in New England, believes that because they were there when we needed them, we must be there now that they need us.
Veterans Inc. is seeking to fill the Development Operations Coordinator.
Under the general direction of the Senior Fund Development Manager, the Development Operations Coordinator is a key member of the Development team and is responsible for gift entry, donor database and acknowledgement of all donations, implementation of the annual appeal, individual giving strategies, and overall development and event support.
This position is onsite within the Development Office.
WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY
Gift Entry into donor database and generate acknowledgement correspondence
Manage all Weblinks and online donation platforms regarding standard annual donations
Facilitate weekly reconciliation between Finance and Development Departments
Develop strategies to ensure proper acknowledgment of donors.Facilitating timely acknowledgment functions (Letters, emails, etc.)
Primary Administrative Support for the Development DepartmentDatabase Management (solicitor contact entry, moves management, etc.); ensure accurate and up-to-date donor records
Assist in implementing Individual Giving strategies and the Annual Giving campaign
Track giving and produces reports as needed to share with the team.
Assist with the communication and management of external donor fundraisers, drives, etc.
Assist with grant-seeking strategies and calendar of planned grants to support new projects and ongoing initiatives.
Assist Sr. Fund Development Manager with managing unrestricted grants through application and reporting process; develop timelines and tracking systems as necessary.
Assist in maintaining relationships with donors, foundations, and other grant-makers where necessary
Provide support to all areas of communications.
Assist with the development of fundraising materials
WHAT YOU MUST HAVE:
Bachelor's degree in English, Communications, Journalism, Business, or a related field.
Preferred two (2) to four (4) years' experience in donor relations, donor database management, non-profit operations, writing and/or filing applications (manual and electronic), evaluation, project management, reporting, and public outreach/relations preferred.
Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
Outstanding communication and organizational skills with strong grammar, creative writing, proofreading, and word processing skills required.
Must be able to confidently and successfully manage competing deadlines with the ability to prioritize in order to accomplish tasks.
Excellent critical thinking, problem-solving, and organizational skills.
Exceptional project management skills (prioritizing, timeline, budget, procedure, reporting, and evaluation) required.
This position requires some minimal travel so reliable transportation and a valid driver's license are required.
This position requires some travel, reliable transportation, and a valid driver's license are required.
Must be able to pass a CORI/background records check successfully.
Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.
WHAT WE CAN OFFER YOU:
Comprehensive Benefits Package for FT employees includes:
BCBS Medical, Dental, and Vision Insurance
Employer Paid Short and Long-Term Disability and Life Insurance.
$2500 Medical Opt-Out program if you have medical coverage through another source.
Retirement Plan (403B) with a $2000 Match
Flexible Spending Accounts
Tuition Reimbursement Program
Paid Parental Leave
For more information or to apply now, visit our website. Please do not mail, email, or fax your cover letter/resume, as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed.
Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
If you need assistance completing an application, don't hesitate to contact ************************
.
We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.
PD Operations Coordinator
Operations associate job in Rocky Hill, CT
At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
* Administrate Raw Material Management, Lab Supplies and Adhesive Sample Shipment.
* Apply for RSNs for new raw materials, including collecting and submitting TDS, COA, SDS, and supplier questionnaires.
* Coordinate with the Henkel importing team for customs clearance of incoming raw materials.
* Manage the ZAMU process, including coordination with DG and GTS teams.
* Submit and follow up on raw material IDH applications.
* Lead the implementation of 5S best practices across AME labs to foster a safe, efficient, organized work environment and Job Safety Analysis (JSA) processes of new equipment.
* Track and follow up on equipment calibration schedules to ensure compliance.
What makes you a good fit
* Associate / Bachelor's degree in Chemistry or related field preferred.
* 2+ years of experience in laboratory operations, or R&D support roles.
* Familiarity with chemical inventory systems (e.g., Albert) and regulatory documentation (SDS, TDS, COA).
* Strong organizational and project management skills.
* Excellent communication and follow-up capabilities.
* Proficiency in Microsoft Office Suite; experience with SAP or similar ERP systems is a plus.
Some benefits of joining Henkel
* Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
* Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
* Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
* Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
* Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $75,000.00 - $92,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 25088740
Job Locations: United States, CT, Rocky Hill, CT
Contact information for application-related questions: *****************************
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
Activate external content
When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information.
Accept for all YouTube content
LOAD EXTERNAL CONTENT
Deactivate loading external content from YouTube.
How is work at Henkel
About Henkel
Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Easy ApplyOperations Specialist
Operations associate job in West Springfield Town, MA
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
Where You Fit In:
Our continued growth and success have created the need for an Operations Specialist working out of our West Springfield, Massachusetts office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.
What you'll be doing:
Manage and oversee the service delivery for specific product lines
Review scope of work and service contracts to ensure accuracy
Match billing with contract quotes and be able to notice even the smallest differences
Investigate scope of work performed with billing discrepancies
Communicate with customers on daily basis with invoice changes
Maintain focus on executing end of month billing cycle
What You'll Need to Succeed:
The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following:
Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive
Prior experience in a service business or scheduling position
Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills
Ability to work under pressure and meet deadlines
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-JE1
Auto-ApplyHospital Operations Coordinator
Operations associate job in Worcester, MA
Shift: Tuesday-Saturday, 11:00pm-7:30am. $28/hr + $0.50 shift differential + full benefits. Job Purpose and Requirements The Hospital Operations Coordinator is responsible for the leadership on all daily operations within the hospital in the absence of the Operations Manager - Hospital. In addition, they are responsible for delivering on the established Metrics within the contracted agreement, as well as, assisting in the Team Building of the ASSET360 FTE's.
* Work with HQC to ensure that equipment is functioning at the highest standards.Assist in the oversight of the equipment flow while redirecting and allocating resources. Maintaining the necessary inventory of equipment, equipment productivity, supplies and support structure to ensure an effective and functional Asset Management Program.
* Investigate nursing staff concerns and opportunities for improvement in lieu of the Operations Manager - Hospital. Implement appropriate courses of action in a clear, concise, and professional manner.
* Basic understanding of the existing Contract between the company and the Customer, including the ability to facilitate this document.
* Assist with the supervision of the HST personnel including but not limited to training, performance reviews and engaging in corrective action plans when necessary. Helping to establish and administer the reporting requirements, and directing their career development.
* Assist with management of staffing schedules based upon equipment volume, and foster cooperation among the various shifts to ensure a positive team approach. Work to deliver a dedicated and harmonious working environment in which staff retention is a focus.
* Facilitate, educate and deliver the HST training manual for each employee.
* Provide ongoing supervision of all HST personnel in the daily operation of the ASSET360. Coach staff in problem solving, effective communication and conflict resolution situations. Work with Operations Manager - Hospital to develop career path opportunities for all FTE's.
* Provide leadership of all HST personnel in regards to training and education of ASSET360 policies, procedures and best practices. This also includes training and use of in Care.
* Assist with completion of daily tasks, such as patient rounds, equipment deliveries and cleaning process as necessary.
* All other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics
* Detail oriented.
* Computer skills (proficient in Word and Excel).
* Multi-tasking.
* Communication (verbal and written).
* Time management and organizational skills.
* Ability to maintain a high level of communication with all involved parties.
* Work with and understand the technical and financial side of business.
* Lead a diversified team to a unified goal.
Background Requirements
* Bachelor's Degree preferred or equivalent work experience.
* Minimum of 1 years of Medical or Management experience.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact ****************************.
Primary Job Location:
UMASS University Campus
Additional Locations (if applicable):
UMASS Memorial Campus
Job Title:
Hospital Operations Coordinator
Company:
Agiliti
Location City:
Worcester
Location State:
Massachusetts
Pay Range for All Locations Listed:
$24.49 - $38.72
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
Auto-ApplyOperations Internship (Summer 2026)
Operations associate job in Boylston, MA
Cardinal Health's Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you'll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.
What you'll gain:
Hands-on experience through impactful projects
Exposure to Cardinal Health's business and culture
Development of leadership and professional skills
Networking opportunities with peers and leaders
A chance to interview for full-time roles upon successful completion
Who we're looking for:
Undergraduate students graduating between December 2026 and June 2027
Curious, driven, and eager to learn
Interested in a career in the healthcare industry
Program Highlights
Real-World Experience
Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.
Professional Development
Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.
Networking Opportunities
Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.
Community & Camaraderie
Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.
Job Description Summary
Location: Boylston, Massachusetts
Start Date: May 18 or 26, 2026
Hours: Approximately 40 hours a week for a minimum of 10 weeks
As an Operations Intern, you could potentially support the organization in several of the following ways:
Partner with site leaders to identify, analyze, and implement new or improved processes
Document and present solutions to site leadership to make our processes more efficient, consistent and cost effective
Develop, optimize, measure, and maintain performance and productivity
Assist and collaborate with leaders in functional teams such as receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc.
Assist in the management of daily warehouse operations, optimizing workflow and increasing productivity
Exposure to processing orders including accurately picking, performing quality control checks, sorting, consolidating freight, building, and wrapping pallets, packing, loading, and preparing orders for shipment
Cross-training in multiple areas of the warehouse and participating in projects as needed
Analyze existing key performance indicators (KPI)
Design and document workflows to ensure operational effectiveness
Identify and develop reporting capabilities and data visualization tools to analyze metrics and ensure operational effectiveness
Participate in a Kaizen event
Accountabilities in this role
Demonstrate strong analytical skills and attention to detail in all tasks
Communicate effectively across all levels of the organization
Maintain a proactive, results-oriented approach to work
Prioritize tasks efficiently, recognize urgency, and consistently meet deadlines
Work independently with moderate guidance, showing initiative and ownership
Adapt quickly to changing priorities and evolving business needs
Qualifications
To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:
Currently pursuing a bachelor's degree in Business Administration, Logistics, Management, Supply Chain, Operations Management, or related field, preferred
Expected graduation between December 2026 and June 2027, preferred
Knowledge of supply chain principles, Lean Six Sigma or other improvement techniques, preferred
Comfortable working in a warehouse environment
Demonstrated leadership, communication and analytical skills
Participation in extracurricular activities, community organizations and/or professional associations
Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Please note, applicants may redact any age-related information.
Anticipated hourly rate: $22.00 per hour
Bonus eligible: No
Benefits: Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with my FlexPay
Application window anticipated to close: 02/28/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly rate listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyService Operations Specialist
Operations associate job in Webster, MA
The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.
The Service Operations Specialist is responsible for the effective deployment of technicians to assigned customer work orders. The Specialist acts as a member of branch leadership, working in close collaboration with the Service Manager and Lead Technician(s) to safely deliver high quality service in accordance with customer expectations. The Specialist acts as a primary interface for the branch with National Service Accounts (NSA), Supply Chain, the Customer Care Center, and Service Billing. This position will work from our Webster branch.
Scheduling/Planning/Assigning
Review branch workload for the day and assign work orders to technicians based on work order priority, technician skills and efficient routing. o Proactively manage technician work order assignments to assure daily hour limits and minimum time off the clock are achieved.
Proactively manage technician response time relative to customer-designated work order priority (SLA).
o Monitor weather, road closures, and other critical information for tech safety and to inform the customer of any potential delays.
o Maintain communication with Service Manager, Service Director, CCC Agents, NSA Specialist and techs regarding resource availability. Update SERVCON tool accordingly to assure customers have a realistic expectation of when to expect tech deployment. o Communicate SLA deviations to customers when required.
Schedule site surveys and follow up to make sure completed survey information is attached to the ServiceMax WO & Project Workbook.
Collaborate with Service Project Manager to assure technicians needed for projects are allocated in accordance with project schedules defined in the Project Workbook.
Administration/Communication
Achieve proficiency navigating relevant portals for assigned customers (e.g. ServiceChannel, Verisae, etc.)
Monitor work order bill-to accuracy, purchase orders, & not-to-exceed (NTE) authorization amount.
o Coordinate customer NTE increase requests with technicians and NSA specialist or customer.
o Where applicable, verify contact name, phone, and email for COD service requests.
Assure techs have checked-in and checked-out of customer portals.
Monitor service quality KPIs (FTF, SLA, revisit resolution) and financial KPIs (billing efficiency and overtime) and facilitate technician achievement of these objectives. Participate in monthly Service Ops calls with Service Leadership to review branch performance and assist in diagnosing required improvements.
Create work orders as needed to assure completion of customer service requests (secondary only; primary work order creation is the responsibility of the Customer Care Center)
Create SPO requests as required to support rapid first visit site restoration or timely revisit resolution.
o Coordinate deployment of subcontractor to customer site and dispatch of JF tech to meet subcontractor when required.
o Monitor completion of subcontractor work to enable WO closure and receipt/payment of subcontractor invoices.
Accept and respond to customer concerns related to work order completion and quality of workmanship. Assure customer recall service requests are assigned to technician for work order completion (in coordination with NSA specialist and Service Manager).
Coordinate expediting and delivery assurance of tech parts requests (PRQs) with Supply Chain team to assure that technicians are redeployed to customer sites as soon as parts become available.
Assist techs with finding & getting parts; locate techs with specialized tools to complete work orders.
Assure that technicians are allocated NRG time for vehicle inspections, vehicle maintenance, inventory cycle counting, safety meetings, training, PTO, etc. in coordination with the Service Manager.
Supplement technician training with individual instruction on business processes and essential administrative tools, such as ServiceMax, customer portals, & site surveys.
For techs on temporary assignment out of their home branch: transfer control of technician(s) to other branches and accept control of arriving techs to maintain continuity of service to customer base.
Monitor customer site assignments by branch and adjust as technician home locations change
General
Learn and stay current with customer operating procedures (COPs).
Familiarize oneself with relevant state regulations that impact technician assignments (e.g. licensing) and documentation requirements (e.g. modification reports).
Supplement technician training with individual instruction on business processes and essential administrative tools, such as ServiceMax, customer portals, & site surveys.
Requirements
High School Diploma or GED, required
Highly organized
Familiarity with ServiceMax & knowledge of MS Office (Excel, Outlook, Word, Teams), preferred
Team player; demonstrated ability to work collaboratively in a high-performing, fast paced team environment.
Conflict resolution and conflict management experience
Excellent time management skills and ability to multitask
Excellent communication skills and interpersonal abilities, including negotiation skills
Petroleum service experience preferred
Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.
JF Petroleum offers:
Competitive pay
401(k) with company match
Paid time off
Paid holidays
Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
Life insurance-company provided
Bonus program eligibility
Paid training for field personnel
Uniforms provided for field personnel
*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
Operations Coordinator, Community Based Services
Operations associate job in Middletown, CT
The Community Based Services (CBS) Operations Coordinator is responsible for the overall coordination and operational oversight of the Center for Key Populations (CKP) Mobile Health Units (MHU). This role ensures efficient day-to-day operations, supports program sustainability, maintains compliance with regulatory requirements, and fosters strong community partnerships.
The CBS Operations Coordinator will work closely with the CBS Manager, Director of CKP, and broader CHC leadership to expand and strengthen the MHU Program by developing and maintaining procedures, workflows, reports, and program policies. The coordinator will serve as a primary liaison among MHU patients, CHC providers, community partners, and external collaborators to ensure seamless delivery of mobile health services.
**ROLE AND RESPONSIBILITIES**
**Program Operations and Oversight:**
+ Oversee all daily operations of the Mobile Health Units, ensuring safe, efficient, and patient-centered service delivery.
+ Collaborate with MHU staff, including the MHU Program Coordinator, MHU Driver, and CBS Outreach Coordinator.
+ Plan, publish, and distribute the monthly MHU schedule, ensuring all internal departments and external partners are informed.
+ Monitor staffing needs, operational workflows, and daily service capacity for all MHU sites.
**Partnership Development and Community Engagement:**
+ Develop, maintain, and strengthen community partnerships to expand MHU sites and outreach opportunities.
+ Represent the MHU Program at community meetings, events, and partner-related planning sessions.
+ Plan and implement community engagement events to promote MHU services and reach priority populations.
**Program Growth, Quality, and Compliance:**
+ Work with CKP leadership to evaluate program outcomes and implement quality improvement initiatives.
+ Develop, update, and maintain program policies, procedures, manuals, workflows, and staff training materials.
+ Ensure compliance with all safety, clinical, regulatory, and licensure requirements, including Department of Public Health (DPH) standards.
+ Collaborate with CHC internal departments (Operations, Facilities, OSHA/Safety, Infectious Disease, Medical, IT, etc.) to maintain unit readiness and resolve operational issues.
+ Actively participate in staff meetings, interdisciplinary team meetings, training, and supervisory sessions as required by the direct supervisor.
**Data Management and Reporting:**
+ Oversee and ensure accurate data entry, record keeping, and reporting for all MHU services, encounters, and outreach activities.
+ Monitor staff documentation for accuracy and timeliness in the electronic health record (EHR).
+ Assist with compiling data for program reports, grant requirements, and internal tracking of service delivery metrics.
**Sustainability and Funding Support:**
+ Collaborate with CKP and CHC leadership to identify long-term sustainability strategies for the MHU Program.
+ Assist with grant development, reporting, and identifying funding opportunities to support ongoing program expansion.
**Direct Program Support:**
+ Assist, when needed, with functions such as driving the Mobile Health Units, registering patients, setting up service sites, or providing operational coordination during busy clinical days or special events.
+ Support on-site troubleshooting related to operations, equipment, or community partner logistics.
+ Special assignments, projects, and other duties as assigned by direct supervisor.
**QUALIFICATIONS**
**Qualifications and Preferred Skills**
**Education**
+ Associate degree required, Bachelor's degree in human services, Public Health, Social Work, Community Engagement, or a related field preferred.
**Experience**
+ Prior experience working with community agencies, mobile health programs, outreach programs, or clinical/community health settings.
+ Experience with community resource coordination, crisis intervention, service coordination, advocacy, and community outreach.
+ Previous work experience in healthcare settings strongly preferred.
+ Familiarity with Federally Qualified Health Centers (FQHCs)
**Skills and Abilities**
+ Bilingual (English/Spanish) strongly preferred.
+ Excellent oral and written communication skills with strong interpersonal skills.
+ Demonstrated ability to engage effectively with diverse and vulnerable populations.
+ Ability to work collaboratively with providers, community partners, and multidisciplinary teams.
+ Strong organizational skills with exceptional attention to detail and the ability to prioritize multiple tasks and deadlines.
+ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
+ Demonstrated maturity, flexibility, and compassion when handling complex or sensitive situations.
+ Knowledge of local community resources, target populations, and health equity principles.
**Licensure, Certification, and Mobility**
+ Valid driver's license required; ability to travel between program sites.
+ Ability to drive or learn to drive large vehicles such as Mobile Health Units (training provided, if required).
**Regulatory Knowledge**
+ Working understanding of HIPAA and relevant federal and state regulations governing healthcare and patient confidentiality.
**PHYSICAL REQUIREMENTS/WORK ENVIRONMENT**
+ Position requires intermittent physical activity, including assisting with MHU setup, supplies, or event materials.
+ Work is conducted across mixed environments: remote, office-based, and community-based MHU sites.
+ Ability to work outdoors in various weather conditions while supporting MHU operations.
.
**WORK SCHEDULE DEMANDS:**
+ Full-time (40 hours/week).
+ Evenings and/or weekends required based on program needs and community events.
+ Travel required to outreach locations, community sites, and CHC locations as needed.
**Confidentiality of Information**
Confidentiality of business information is a requirement. Confidentiality must be maintained according to CHC policies.
**Organization Information:**
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
**Location:**
Middletown - Weitzman Building
**City:**
Middletown
**State:**
Connecticut
**Time Type:**
Full time
MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Operations Coordinator- New Installation/Modernization (New Haven)
Operations associate job in Berlin, CT
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator- New Installation/Modernization in New Haven, CT. Responsible for coordinating all administrative duties associated with the branch new installation and modernization operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
* Receives completed booking packages from sales; reviews booking package for terms and conditions pertaining to certified payroll, NIM warranty and any other pertinent terms.
* Electronically files Booking package into JobSight, updates key members and customer contact information.
* In JobSight, create and send Letter One package to customer and task Manager/Superintendent to follow up.
* Works with manager to determine appropriate permits needed, preparing the permits and preparing the intent to install forms to obtain the permit.
* Sends turnover approval requests to turnover "mailbox" for all jobs that are scheduled for final inspection during the month. Keeps JobSight and inter-department calendars accurate.
* Receives final acceptance forms from the field, inputs the information date into JobSight; notifies appropriate personnel; forwards a copy of the final acceptance form to Regional Billing; and updates related reports.
* Receives New Installation/Modernization Maintenance audit reports; updates JobSight and sends to New Installation/Modernization Maintenance Audit email.
* Prepares certified payroll package and sends to Regional Certified Payroll Administrator.
* Updates JobSight project file with notes and photos from Manager/Superintendent site visits.
* Prepares and logs change orders into JobSight. Includes following up on outstanding change orders, booking change orders, and providing time tickets/documentation to the customer as needed.
* Prepares documentation and attends the weekly operation meetings and monthly order management calls.
* Schedules final inspections with all necessary parties.
* Completes all project closeout documentation and sends to required recipients.
* Fields calls from customers regarding status of jobs and answers inquiries.
* Participates in the monthly Accounts Receivable conference call with Regional Collections. Actively pursues and follows-up on Accounts Receivable items. Tracks and sends deposit checks to Regional Collections.
* Assists in the preparation of payroll in JobSight for Manager/Superintendent approval. Includes providing documentation required for payroll processing (approved receipts, approved override rate forms); and filing original expense receipts.
* Receives and reviews union vacation request forms for conflicts and available time. Tracks time-off requests utilizing Vacation Tracker in our system, forwards reports to designated parties.
* Submits accurately and tracks warranty claims to ensure timely processing of the warranty.
* Creates parts requisitions based on accurate and detailed documentation from field and/or operations management. This may include safety, uniforms, and supplies.
* Reviews invoice on-hold reports and works with Office Manager, Region and Corporate, as needed, to resolve the holds.
* Maintains and analyses various daily, weekly and monthly reports. Includes resolving open commitments, expected receipts, and jobs eligible to close reports.
* Receives and distributes faxes and correspondence pertaining to construction operations.
Operations Specialist
Operations associate job in Auburn, MA
Job Title: Operations Specialist Employee Type: Non-Exempt, Full-Time Pay Rate: $24/hr. + Full Benefit Package(day one) The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks.
What You'll Do:
Clean and detail a high volume of cars inside and out to meet Flexcar standards
Assess vehicle quality and damage by using our technology
Communicate with other Flexcar team members using a smart device
Complete readiness and return checklists accurately and quickly
Complete infleet inspections and the vehicle optioning process
Use our technology to take consistent high-quality images for our website
Conduct accurate, daily complete inventory scans, and assist with reconciliation process
Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.
Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
Address issues with vehicles to return them to customers as quickly as possible.
Maintain all Flexcar facilities and property to company standards
Assist the order delivery team to deliver customer cars for orders, as needed
Complete other assigned tasks from team leads and managers as directed
What You'll Love About this Role:
Being a core member of the Operations Team - our customer safety depends on you!
Being part of an automotive company that recognizes talent - where you can make a difference.
We are growing quickly - which means your career can grow quickly with us too!
What Drives Success for this Role:
Being an effective multitasker with strong time management skills
Tech savviness - you'll be using a company provided smartphone throughout your day to manage tasks
Ability to work in a customer-centric environment
Excellent verbal and written communication skills
Operating as a team player in a fast-paced environment
Flexibility to workdays, evenings, weekends and/or holidays
Willingness to work outdoors (weather and other conditions vary)
Ability to carry tools and marketing materials (up to 50 lbs.)
Valid driver's license and an acceptable driving record (per company standards)
At least 18 years old
What tops the tank:
Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.
Save for Your Future! 401(k) with company match from day one of hire
Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
Weekly Pay and Employee Referral Bonus
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyOperations Coordinator
Operations associate job in Clinton, MA
Operations Coordinator | Ripple Fiber
We are looking for an Operations Coordinator to join our growing team in MA or IL.
At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.
We believe the biggest wave starts as a ripple.
About our culture
We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.
About the role
The Operations Coordinator supports the regional installation teams by managing day-to-day scheduling, dispatch, and technician routing. This role ensures that installation activities are efficiently organized, tracked, and completed on time. The coordinator serves as the central hub between field teams, vendors, and construction-helping balance workload, clear backlogs, and keep jobs moving smoothly from assignment to completion.
Responsibilities:
Manage and optimize technician scheduling and dispatch routing to maximize efficiency.· Oversee backlog management: track, prioritize, and assign outstanding jobs.· Serve as liaison to vendors: maintain communication, follow up on vendor tasks, and escalate issues.· Submit purchase order (PO) requests, approve PO flows, and process vendor invoices in coordination with finance.· Ensure accurate documentation of dispatch, routing changes, job statuses, and vendor interactions.· Maintain dashboards, reports, and metrics for regional leaders (job completion rates, scheduling efficiency, backlogs).· Clean up scheduling discrepancies, no-shows, cancellations, and reschedules promptly.
Assist with field-level escalations by coordinating resources or adjusting schedules.
Provide operational support in push-install campaigns or backlogs-help resolve schedule conflicts or resource gaps.
Monitor job status, update team leadership, and flag potential delays or resource constraints.
Track drop scheduling (fiber drops), locator tickets (marking underground utilities), and related external scheduling.
Coordinate with construction teams, permitting, and project management to align schedules and dependencies.
Review daily and weekly schedules to ensure proper coverage and utilization.
Qualifications:
Skills Required
2+ years experience in operations, project coordination, dispatch, or similar role.
Proficiency in Excel, Outlook, and Word.
Strong organizational skills, time management, and ability to juggle multiple tasks.
Excellent written and verbal communication.
Attention to detail - scheduling errors have big impacts.
Ability to work under pressure in fast-paced environments with shifting priorities.
Experience working cross-functionally with field teams, vendors, or technicians.
Familiarity or willingness to learn telecom / broadband / fiber operations context.
Preferred
Experience in the telecom, broadband, or utilities sector.
Experience with dispatcher or workforce management / field service software.
Basic understanding of job routing, geospatial logic, GIS systems.
Experience processing POs, invoices, or working with finance systems.
We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.