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Asset Mark 4.1
Operations specialist job in Chicago, IL
AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship, and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose. Position Summary The Account Operations Team is responsible for handling all client-directed requests on existing AssetMark accounts. This can include anything from an investment change to a withdrawal, to a beneficiary update. The primary goal of a Specialist is to ensure requests are addressed and processed timely, accurately and with the client's intention at top of mind. A Specialist will ensure client requests are in good order and provide clear, emotionally connected communication to Advisors and their staff to resolve any outstanding items. Key performance measures include accuracy, productivity, contact quality, and ability to work and engage effectively on a team. Each Specialist will be assigned a primary work group/team on Account Operations based on proficiency need, capacity requirements, tenure and skill. These teams include: Money In and Maintenance, Money Out, Move Money, and Partner Custodian. Each team will work closely to ensure service levels are achieved daily, processes are improved, and team engagement is high. Specialists should be proactive, eager to learn, and work their leaders to develop their skills and careers at AssetMark. Specialists also have the ability to become Gold or Platinum certified, as well as promoted to a Level 2 or Sr for taking on additional responsibilities and exceeding key performance metrics. We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Phoenix, AZ or our Chicago, IL offices. Responsibilities: Partner closely with Team, Service and Leaders to ensure client requests are handled with care and accuracy. Be productive and ensure all requests are handled within assigned service levels. Adapt and be flexible based on the needs in the business and within the team. Ability to satisfy advisors with timely, complete, knowledgeable and responsive communications regarding requests that are not in good order (NIGO) through written and verbal communication. Ability to assess and minimize risk to organization. Effectively work across teams, peers, and other departments. Required Qualifications: Bachelor's degree or experience in Financial or similar professional Industry Strong attention to detail and ability to see the "bigger picture" Demonstrates high proficiency in Operational processing Outstanding Customer Focus - constantly providing memorable service and creates loyal promoter Excellent Communication Skills - verbal, written, interpersonal, influencing, and negotiation Demonstrated analytical and decision making skills Results Oriented - Proven ability to set and meet aggressive goals AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose. The Account Operations Team is responsible for handling all client-directed requests on existing AssetMark accounts. This can include anything from an investment change, to a withdrawal, to a beneficiary update. The primary goal of the team is to ensure requests are addressed and processed timely, accurately and with the client's intention at top of mind. Key performance measures for the team include accuracy, productivity, contact quality, team engagement results and NPS (loyalty) survey results from Advisors. Each team is comprised of associates who focus on a primary type of work. Assignments to work groups are based on proficiency need, capacity requirements, tenure and skill. These teams are comprised of the following work groups: Money In, Money Out, Move Money, Maintenance/Coordinator and Reports/Audits and Controls. Money In This Team focuses on handling all incoming funds to the firm. Primary worktypes include checks, wires, one-time ACH requests and automatic investment plans. This team works closely to ensure funding is allocated and coded correctly to existing client accounts and ensures accounts can meet investment minimums to start trading. This work is vital to the success of AssetMark since incoming assets = growth and success for the firm! Money Out This Team focuses on handling all outgoing distributions from the firm. Primary worktypes include withdrawals, cash and in kind terminations, systematic withdrawals and RMD's. This teams works closely to ensure client requests for funds distributed accurately and timely to the selected recipient. This team also requires associates to have deep knowledge of state and federal tax withholding, IRS rules surrounding distributions and appropriate trading/settlement times. When client's need to access or distribute their funds, it's a key milestone for how they will identify AssetMark as a reliable and trusted partner. Move Money This Team focuses on handling all movement across accounts. Primary worktypes include investment changes, journals, and divorce/beneficiary claim movements within the platform. This teams works closely to ensure assets are transferred accurately and timely across and within AssetMark accounts. This is the firm's most volatile worktype as its easily prone to surge in volume during market changes and often results in bulk requests from an Advisor. An investment change may be as simple as changing from a Profile 1 to 2, going 100% to cash or an incredibly complex in-kind death transfer of assets to multiple accounts. Because of the trading implications, this work is incredibly sensitive to our clients and must be a top priority. Maintenance This Team focuses on handling all account information updates or alerts. Primary worktypes include beneficiary changes, banking maintenance, duplicate statement requests, corporate resolution and trust updates, account linking requests, address changes and returned mail. A small subset of onshore associates also handle the "complex" maintenance such as research items, correspondence, and account not trading alerts. This team works closely to ensure client accounts are updated timely and accurately, and work with numerous other teams to ensure accounts are in good order and have all the correct details as instructed by the Advisor and their Clients. Coordinators This Team's primary focus in handling Advisor contact on items that need resolution, through written or verbal communication. They also work on or various campaigns and outreach tasks as they arise and are prioritized. This team is made up of experts who understand how to emotionally connect with our Advisors and support the Operations teams as they work to handle and complete a large variety of client requests. Coordinators also may specialize in a particular work group, but also need to be knowledge, flexible and adaptable as various incoming Advisor calls are received throughout the day and may touch a variety of topics and request types. Partner Custodian This team handles ALL money in, money out, move money and maintenance requests for our Partner Custodians (PC's) - inclusive of Pershing, Fidelity, and TDA/Schwab. This team requires vast knowledge and expertise of our PC's rules and operating procedures and must work closely with our PC Service Teams to ensure client requests are handled according to their guidelines. Since there are a variety of worktypes within this group, the team must be incredibly flexible and adaptable as the work may change daily and they may need to shift priorities. As volumes grow, we may look to specialize this team even further by custodian and work group. Reports, Audit and Controls This team manages a number of key reports, controls and tasks for all Service Teams, all custodians and all Operations Teams. Their primary work consistent of handling manual accommodations, Partner Custodian reconciliations, and resolving outages on money in/money out requests (e.g. ACH or wire rejections). Additionally, they may be requested to do additional outreach tasks or campaigns as needed. They will also work closely with the offshore Audit and Controls team to bring forth trends, possible improvements and procedure handling changes for the Operations Teams they support. This team is critical to ensure those most sensitive and complex requests are handed timely and accurately. Compensation: The Base Salary range for this position is between $55,000-$60,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits. Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position. #LI-hybrid #LI-TE 1 Who We Are & What We Offer: AssetMark's mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors' businesses are running at their best and a comprehensive suite of investment solutions. AssetMark's platform empowers advisors to provide the highest level of service possible to their clients. AssetMark's culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families. Flex Time Off or Paid Time/Sick Time Off 401K - 6% Employer Match Medical, Dental, Vision - HDHP or PPO HSA - Employer contribution (HDHP only) Volunteer Time Off Career Development / Recognition Fitness Reimbursement Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
$55k-60k yearly 8d ago

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Client Operations Specialist - Tax
Baker Tilly Virchow Krause, LLP 4.6
Operations specialist job in Chicago, IL
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: The Client Operations Specialist - Tax is responsible for delivering administrative services to support the Tax client services teams and stakeholders. Works closely with the Client Service Delivery Manager - Operations to identify, respond to, and anticipate service delivery needs and process optimization opportunities. The Client Service Delivery Coordinator - Tax is an individual contributor role primarily responsible for executing tasks and processes related to the service needs of Tax client teams and stakeholders. Responsibilities Deliver tax return and extension assembly and efile services Deliver administrative services to support Tax leadership and client delivery teams Maintain on and offsite client files Create and maintain workflows and support special projects for Tax teams Support tasks to maintain successful office operations Qualifications High school diploma required, associate or bachelor's degree preferred 3 to 5 years of relevant experience required Minimum of three (3) years of operational support experience with prior experience in a professional services organization preferred Intermediate ability to utilize Microsoft Office Suite applications with minimal guidance and support Experience working with communication / presentation platforms (Teams, Zoom, etc.) Salesforce, Prostaff, STAR, Esker experience preferred Ability to communicate in a clear and concise manner effectively and proactively with keen sense of accuracy and attention to detail Ability to share knowledge and assist with the training and development of new team members Demonstrated analytical, organization, interpersonal, and critical thinking skills; ability to effectively prioritize obligations based on importance Ability to take initiative, work autonomously, and collaboratively in a team setting The compensation range for this role is $26.00 to $49.10 Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
$26-49.1 hourly 8d ago
Client Operations Specialist
Transportation One LLC 4.2
Operations specialist job in Chicago, IL
About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want. Job purpose As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature. Duties and responsibilities Complete all entry and scheduling of shipment orders Make decisions regarding the best appointment times and schedule appointments accordingly Grow and develop relationships with your portfolios' partners, shippers, and receivers Manage and update all shipments within your portfolio Effectively communicate with customers to understand their supply chain needs Maintain overall positive client experience Foster close relationships with existing customers to provide superior customer service Report and resolve any transit issues or problems to appropriate parties Efficiently manage the flow of information across departments (Client Management & Procurement) Qualifications Clear and confident communication with the ability to interact with all departments Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience Strong problem-solving skills Self-motivated with a positive and ethical work attitude Ability to work in a team environment, while also delivering independent results Strong commitment to operational excellence and client satisfaction Detail oriented and ability to multi-task A combination of the above shall also be considered Benefits PTO (Paid Time off) + Company holidays Medical, dental, and vision healthcare Company paid short term disability, life, and AD&D insurance Company paid maternity and paternity leave 401k with company match Company provided onsite gym membership Compensation Compensation for this role will range between $21.50 - $24 an hour Working conditions General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available. EEO Statement Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
$21.5-24 hourly 2d ago
Operations Specialist
Us #1364 Federal Credit Union
Operations specialist job in Portage, IN
Salary Classification: Non-Exempt Reports to: Branch Manager At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions. The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union's internal and external service goals and works closely with frontline teams to ensure member needs are met. Key Responsibilities · Process ACH files, wire transfers, share drafts, ATM processing, and card transactions. · Reviews all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements · Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures. · Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests. · Assist with IRA administration and validate cross-departmental data entry. · Support handling of deceased member accounts and dormant accounts. · Work E-Oscar disputes and ensure timely credit bureau corrections. · Finalize wire approvals and provide expertise on fraud and dispute resolution. · Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules. · May perform other duties related to general operations of the credit union. Qualifications: Required: · Minimum 2 years of experience in financial institution operations or back-office roles. · In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures. · Strong understanding of credit union regulations and operational risk management. · Excellent analytical, and organizational skills. · Strong collaboration and communication skills, especially cross-functionally. Preferred: · Experience working in a credit union or similar regulated financial institution · Knowledge of NCUA regulatory reporting requirements · Experience with credit union core systems Additional Expectations · Standard office environment, ability to sit for extended periods and perform tasks using a computer · Occasional travel may be required for training or audits We are an equal opportunity employer
$40k-65k yearly est. 3d ago
Insurance Policy Processing Specialist
Tokio Marine Highland 4.5
Operations specialist job in Chicago, IL
The Insurance Policy Processing Specialist is an integral part of the Fine Art Division as they are responsible processing, delivering and invoicing policies, maintaining Fine Art Schedules, managing projects, and creating the division's transaction-based data. Duties/Responsibilities: Processing policy documents by creating, providing quality control, and delivering documents at all points in the policy life span. This includes binding, endorsements, processing Broker of Records, and cancellations Ensuring detailed documentation and storing of policy folders and files Providing consistency for document processing and documentation of underwriting files and policy milestones Managing workflow to ensure meeting of service level agreements Supporting the Processing and Reporting manager in pursuit of business by taking on new tasks and implementing new processes as needed Cover for teammates and support underwriters while they are out of the office Provide basic accounting support. Not limited to: invoice creation, following up for payment, managing statement delivery to brokers, assisting in reconciliation and cash application as needed, and fielding various accounting questions Assist in schedule database creation and management Actively participate in system maintenance, development, and implementation Qualifications: High School Diploma or equivalent required; Bachelor's degree preferred Insurance industry experience preferred Basic Fine Art knowledge a plus Excellent oral and written communication skills, demonstrating an aptitude for customer-focused service Strong MS Office skills, particularly Excel Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows Ability to perform basic accounting tasks, including data entry, reconciliations, and understanding of financial terminology. Independent worker and an organized and efficient team member with flexibility and patience Detail oriented with strong organizational skills Ability to multi-task and prioritize competing priorities Comfortable with ambiguity Able to adapt to new situations and quick changes Ability to maintain a high level of confidentiality and professionalism Additional Job Details: This hybrid position is based in Chicago, IL. During the initial training period, this role requires being in the office five days per week; after training is complete, the expectation is a minimum of three days in the office each week. The pay range for this role is $53,000 to $79,600 annually. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.
$53k-79.6k yearly 3d ago
Senior General Liability Litigation Specialist
Thebest Claims Solutions 4.1
Operations specialist job in Chicago, IL
Our client, a National Carrier is looking for a Senior Litigation Claims Specialist for their remote opening. This employee will need to be well-versed in coverage of CGL Policies and writing Coverage Letters. Requirements: 5+ years of general liability claims handling experience 2+ years of litigation experience Advanced knowledge of general liability, product liability, umbrella policy coverages Experience writing Denial letters or Reservation of Rights letters
$47k-86k yearly est. 5d ago
Business Professional Specialist
Adobe Systems Incorporated 4.8
Operations specialist job in Chicago, IL
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Hiring Locations: U.S. Various The Opportunity There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context. The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market. Business Goals The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent. Team Traits The BP&C team needs to have the following traits: * New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape. * Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal. * Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers. * New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally. * Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional. * Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach. * Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback. * Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops. Specialist Requirements * Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week. * Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products. * LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more. * Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle. * Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows. * Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond. * Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week. * Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption). * Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users. * Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers. * Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$72k-105k yearly est. 8d ago
Operations Coordinator
Adex Corporation 4.2
Operations specialist job in Downers Grove, IL
Schedule: Hybrid; M & F are WFH, Tues- Thurs in the office Possible local travel (10-15% max) Expenses: Mileage only if traveling for approved business purposes Top Skills: Telecom/wireless experience, self-motivated, intermediate knowledge of MS-Excel, Agile and Power BI. Data review and report experience. Permit/License exp is helpful. Operations Coordinator- Network Position Summary Supports a team (Region, District, Area, or Functional group) with assigned tasks, projects and could include, but is not limited to, the following: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines, provides regular and timely reports highlighting variances as they arise and managing office locations (supplies, meeting support). Essential Job Functions Updates necessary tracking system(s) to ensure that status updates are maintained with complete accuracy, including third party management systems. Creates and distributes correspondence relevant to the team, project or program (internal and external). Assists with administrative preparation for various meetings. Communicates issues to management prior to reaching critical status. Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness. Provides ad hoc reports as requested. Provides additional administrative support as required. Prepare and submit for purchase orders and processing of contractor invoices Event preparation & coordination Education/Certifications High school diploma or equivalent Associate's degree or equivalent work experience preferred Experience/Minimum Requirements One (1) to three (3) years in a telecom related environment with project coordination and/or administrative support experience is required Data review and reporting experience is preferred Permitting/Licensing experience is preferred Other Skills/Abilities Computer skills using Microsoft Office and ability to quickly learn a variety of new tracking and software programs Excellent organizational/administrative skills Strong interpersonal skills Strong Excel, Visio, Word, PowerPoint, and Smartsheet skills Ability to thrive in a dynamic problem solving environment Ability to multi-task in a fast paced environment Customer service orientation with a strong problem solving approach Strong communication skills Working Conditions Works in a normal office setting with no exposure to adverse environmental conditions.
$34k-49k yearly est. 6d ago
Express Service Specialist
Aptask 4.4
Operations specialist job in Chicago, IL
Role: Office Service Specialist 07-weeks Contract Pay rate: $17-19/hr. on W2 (non-benefited) Work Schedule: M-F 9am-6pm Client: Epiq Global Job Description: Top Required Skills: Needs to have experience copying / being in Mailroom May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned / moving boxes / hospitality etc. Position Summary The Service Specialist provides comprehensive administrative and office support services including reception, mailroom, copy/print, hospitality, and facilities coordination. This role ensures smooth daily operations within the office while delivering excellent customer service and maintaining a professional environment. Key Responsibilities Serve as a backup receptionist, greeting and announcing visitors, answering calls, and directing inquiries professionally. Provide administrative and hospitality support, ensuring conference rooms, kitchens, and common areas are clean, organized, and stocked. Assist with mailroom operations, including sorting, metering, and distributing mail and accountable packages. Manage copy, print, and scanning requests accurately and efficiently per client specifications. Perform facilities coordination tasks, such as maintaining supply inventory, stocking copy rooms, and assisting with small office moves or equipment concerns. Operate and maintain postage machines and other office equipment as needed. Collaborate with team members and clients to ensure high-quality service delivery. Qualifications & Requirements High School Diploma or GED required. Minimum 1 year of experience in a customer service or administrative support role. Prior receptionist or front desk experience preferred. Familiarity with postage machines and mailroom operations is a plus. Strong multitasking skills with attention to detail. Excellent communication and problem-solving abilities. Ability to lift/move up to 40 lbs. and transport packages on carts up to 75 lbs. capacity. Comfortable walking, bending, kneeling, standing, or sitting for extended periods. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$17-19 hourly 6d ago
Sales Operations Specialist
Frank Darling-We'Re Hiring
Operations specialist job in Chicago, IL
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for Sales Support in our Chicago Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: Customer Facing: Facilitate pick-ups and drop-offs Field walk-ins if no sales designer is available Opening and answering door Greeting customers Offering beverage and seating customers Contacting late-appointments Rescheduling appointments Fielding phone calls Showroom Organization Manage packaging supplies, office supplies, and snacks Manage showroom music Manage the local inbox on chat platform Keep showroom clean and organized Creating repair/resize/remake job envelopes Creating envelopes for selected stones after appointments Operations Open and set up studio each morning Handle all inbound and outbound diamond shipments Manage long term memo inventory Manage sample jewelry inventory Printing and bag assembly Main liaison for Gemology Team team for shipments Pick up and drop off packages from Fedex as needed Liaison with Client Care Team regarding last minute pick ups / last minute ships Partnering with Manager to handle any extraneous tasks Communicate with building manager to resolve issues Requirements and Experience: Strong knowledge of fine jewelry styles and trends A keen eye for detail and a high level of empathy and professionalism Ability to work proactively and think creatively to solve problems as they arise Solid organizational skills Ability to multitask and juggle many client requests at once 1 or more years of jewelry experience preferred Extremely detail oriented Ability to read diamond laser inscriptions using jeweler's loupe Excellent communication skills Technologically adept Able to lift up to 15 pounds ~ when required Job Details: Full time on site role located in Chicago Office hours are 9AM to 5PM Available schedules: Monday - Friday Benefits Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
$63k-103k yearly est. 4d ago
Cash Operations Specialist I
Federal Reserve Bank of San Francisco 4.7
Operations specialist job in Chicago, IL
CompanyFederal Reserve Bank of ChicagoReceive, process, pay out, destroy and validate currency in a highly controlled, monitored, regulated and secure environment for a single function in Cash. Strict adherence to a set of defined rules and regulations, including those outlined in the Treasury Currency Operations Manual (TCOM), Custody Control Principles and Standards (CCPS), and internal District Cash Procedures, is required. The level of work required is considered entry and staff must be able to work as part of a custody team and under general supervision. Your Responsibilities: Read, understand and consistently apply educational materials and manuals to perform operational roles in Cash Services. Acquires job knowledge to operate high-speed currency equipment and/or pay and receive currency/coin to depository institutions, achieving challenging production standards and complying with all applicable procedures and controls. Balances deposits and processes entries to depository institutions using accounting operating systems and Cash Services unique inventory and processing applications. Navigates complex inventory tracking within relevant accounting systems to record batch statistics/inventory, transfers among internal valuables handling teams and external customers, and other pertinent data elements. Responsible for ensuring the accuracy of automated accounting and transfer records. Transfers and stores significant values and quantities of currency and coin manually or using material handling equipment and maintains custody and accountability throughout completion of these processes. Identifies and alerts management/team to control and procedural exceptions Demonstrates ability to operate in a team environment with high results orientation; displays effective interpersonal skills. Your Background: High school diploma or equivalent Relevant coursework in business, accounting, and/or computer science Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems May be required to obtain counterfeit certification and be able to physically detect counterfeits and altered notes through manual inspection. May be required to maintain certification through semi-annual testing. May be required to receive training and certification to operate material handling equipment as required by OSHA. Ability to work as a team member in a highly sensitive and rigorously controlled and monitored environment. Ability to work 5 days x 8 hours or 4 days x 10 hours Ability to stand for 80% (or up to 100%) of the workday Ability to lift and carry up to 50lbs Ability to push and transport currency containers weighing up to 1500 lbs What We Offer: Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria A continuous learning environment with opportunities to gain new skills and grow your career. Additional Requirements: As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary. This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the , and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require. The expected starting salary range for this position is between $51,600 and $61,100 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicant's relevant experience, skills, internal equity, and alignment with geographic and other market data. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels. Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryOperations Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice
$51.6k-61.1k yearly Auto-Apply 15d ago
Content & Digital Operations Specialist
Eversight 4.0
Operations specialist job in Chicago, IL
Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions * Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. * Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. * Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. * Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. * Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. * Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. * Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. * Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. * Provides operational support for the donor tributes program, including content coordination and updates. * Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. * Maintains organized files, documentation and reporting to support transparency and continuity. * Ensures appropriate use of data, privacy and consent in all digital and communications activities. * Audits activities and adapts execution to improve efficiency and outcomes. * Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. * Demonstrates a commitment to the Mission and Values of Eversight. * Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits * Hybrid work schedule * Medical, dental and vision insurance * Generous paid time off * 403(b) retirement plan with company match * Tuition reimbursement * Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$55k-89k yearly est. 5d ago
Exchange Operations Specialist, US
Crypto.com 3.3
Operations specialist job in Chicago, IL
The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of Crypto.com, is fully regulated Chicago-based derivatives Exchange. It is unique in its offering, as it is the first exchange where retail investors can become members of an exchange directly, without the need for a broker. On the Nadex exchange, we list innovative capped-risk derivatives contracts on a wide range of global financial markets. Founded in 2016, Crypto.com serves more than 70 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. But it doesn't stop there...In another bold move, Crypto.com acquired Nadex (North American Derivatives Exchange) who were founded in 2008 and is the premier US exchange for binary options, call spreads, and knock-outs, offering secure and innovative ways to participate in the markets. We are regulated by the Commodity Futures Trading Commission (CFTC) as a registered DCO and DCM. About the role We are seeking a motivated, creative, self-starting and dynamic new member of the Exchange support team, safeguarding the operation and administration of the Exchange and Clearing Organization while also looking to innovate and automate processes and procedures. This is a great role for bright talented people with aspirations to work in a niche and elite environment Responsibilities Provide expert-level remote management, administration, and support for the Production and Demo trading exchange, including updating underlying symbols, creating and scheduling contracts, performing end-of-day processing, settling expired contracts, and assisting with problem resolution. Contribute to the development, ongoing refinement, enhancement, and continuous process improvement of services. Assist in the investigation, implementation, and operation of third-party tools to enhance, automate, and streamline service delivery. Support quality assurance testing to ensure service reliability and accuracy. Handle a wide variety of issues, both within and beyond the defined job description. Requirements Ability to perform effectively in a mission-critical operational team environment. Proven track record of collaborating with internal departments to deliver exceptional customer service. Experience or familiarity with Linux servers is preferred. Willingness to provide periodic weekends and off-hours coverage. Qualifications Knowledge or experience in cryptocurrency, prediction markets, and options/futures trading markets. Strong understanding of sports trading operations, including market types, settlement rules, and common edge cases across major sports leagues. Product ownership mentality with experience gathering requirements, prioritizing features, and delivering operational tools. Excellent technical troubleshooting, problem-solving, interpersonal, verbal, and written communication skills. Ability to work rotational night shifts with weekend coverage; off-days provided on weekdays. Experience with sports data providers (strongly preferred). Experience with securities trading software (preferred). Nice to have 1-3 years of experience with Python scripting and API management. Expertise with cron jobs and scheduled task management in production environments, including monitoring and error handling. Experience pulling, processing, and structuring large datasets from APIs, webhooks, and real-time data feeds; familiarity with JSON, XML, and WebSocket streams. Track record of improving tools and building internal products that scale with team needs. #LI-MidSenior#LI-Hybrid ***************** Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Are you ready to kickstart your future with us? BenefitsCompetitive salary Attractive annual leave entitlement including: birthday, work anniversary 401(k) plan with employer match Eligible for company-sponsored group health, dental, vision, and life/disability insurance Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com:Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at ******************* Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
$55k-88k yearly est. Auto-Apply 5d ago
Building Maintenance & Custodial Operations Specialist
Malone Workforce Solutions 4.6
Operations specialist job in Wilmette, IL
Compensation: $28.00 per hour Schedule: Part-time, typically 9:00 a.m.-1:00 p.m.; hours may increase as needed. On significant snow days, start at 7:00 a.m. Role Duration: May extend; potential temp-to-perm opportunity. A day in this role You arrive, take a quick visual tour of the building, and note what needs attention: a fluorescent tube flickering in the meditation room, restocking towels and soap in the bathrooms, and a kitchen trash bag ready to be taken out. You tidy the maintenance closet, set up tables and chairs for a mid-morning meeting, and circle back afterward to store everything neatly. Between tasks, you swap furnace air filters, touch up a scuffed wall with paint, and tighten a door hinge. When winter weather hits, you're prepared-clearing and salting sidewalks around the perimeter and coordinating with the snow service to ensure safe access before opening. Key responsibilities Perform light building maintenance: replace long light bulbs/fluorescent tubes, paint walls, and repair or replace door handles and hinges. Clean/replace furnace air filters on schedule. Provide custodial support: remove trash as needed; restock bathrooms with towels and soap; maintain general cleanliness. Set up meeting rooms (tables and chairs) and return them to storage once events conclude. Conduct daily visual inspections of all spaces and create a plan for required tasks. Address minor plumbing issues, including unclogging toilets. Handle snow removal: shovel and salt walkways around the entire building perimeter; arrive early on heavy snow days to clear paths before opening. Coordinate external snow services when accumulation is heavy, including scheduling date and time. Partner with management to obtain estimates and outline next steps for facility projects. Be proactive and assist wherever needed to keep operations running smoothly. What you bring Hands-on skills with basic repairs and facility upkeep. Reliability to start early during winter weather and flexibility when hours extend. Attention to detail during daily walk-throughs and event setups. Clear communication for coordinating vendors and reporting needs to management. Associate Benefits Medical Plan (including MEC, MEC Plus and MVP plans), Dental and other ancillary products provided through Essential StaffCARE. We also offer the ability to participate in our 401k Plan through Principal. Subject to plan guidelines. Legal **Malone Workforce Solutions is an Equal Employment Opportunity Employer
$28 hourly 5d ago
Account Operations Outside Specialist II (Manheim)
Cox Enterprises 4.4
Operations specialist job in Matteson, IL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * The role consists of 70% outside work and 30% in office administrative. * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$22.1-33.1 hourly Auto-Apply 11d ago
Revenue Operations Specialist
Midtown Athletic Clubs 4.2
Operations specialist job in Chicago, IL
We work at Midtown to inspire people to transform their lives. Our Revenue Operations (RevOps) Specialist does so by supporting the operations, evolution, design, and support of our CRM system. Midtown has implemented HubSpot Enterprise CRM across our entire organization, with Marketing Hub, Sales Hub, Service Hub, and Operations Hub. The system powers our member support system and member communications, new member onboarding process, and marketing and sales prospect funnel. You will partner with our Director of Revenue Operations in maintaining and improving upon the system for our users, members, and prospects, working collaboratively with leaders in marketing, sales, and operations to execute strategy and implement updates within the CRM. The team has a hybrid work model, working out of the corporate office (3611 N. Kedzie Ave) in Chicago, Illinois on Mondays, and Tuesdays. The remainder of the week can be remote or in the office/club, based on individual preference. Overall Function You will work with the Director of Revenue Operations to improve revenue operations systems and processes as well as provide project management and change management support for key initiatives. This role will support internal clients such as Sales, Marketing and Operations as well as execute RevOps initiatives. To be successful in this role, you need the ability to think systematically across multiple business processes, understand both the big picture and small details of a CRM system, work collaboratively to define business objectives and strategy-then translate on that strategy to CRM best practices. Full Work with the Director of Revenue Operations to build HubSpot reports to measure various sales, marketing, and operation service efforts. Collaborate with stakeholders to maintain reports and dashboards that provide insights into sale, marketing and operations performance and key metrics. Identify trends and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the user experience while driving productivity, scalability, and revenue. Help develop documentation, manuals, and training materials on RevOps systems and processes. Participate in system implementation projects including but not limited to requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution. Help troubleshoot issues within HubSpot and escalate as needed. Assist in data management and governance across the RevOps ecosystem, including auditing and cleaning up data, working with team members on data best practices, and helping to establish data governance rules and procedures. Keep abreast of new HubSpot features and functionality and industry trends and best practices in revenue operations. Requirements and Skills Minimum of 2 years' experience in a customer-centric business environment with administrative responsibilities. Minimum of 1 year Administration experience with a CRM HubSpot Sales Software Certification Required. Strong understanding of the HubSpot platform, with the ability to build custom reports, leverage data sets, workflows, custom views. (understanding HubSpot workflows, sequences, and playbooks a BIG PLUS). Strong analytical and problem-solving skills, with experience using data and analytics to improve revenue and inform strategy. Strong project management skills, with the ability to prioritize and manage multiple tasks and projects. Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization. Flexibility and adaptability to change. A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills. Experience working with outside systems that integrate with CRMs (e.g., other CRM systems, phone systems, databases, etc.). Self-motivating, able to assume responsibility and work autonomously in a professional manner. Excellent written and verbal communication skills. Core Competencies: Passionate about helping others. Thrive in a win together mindset. Creative problem solving, always looking to be better than yesterday. Display initiative through curiosity. Welcomes new challenges with a glass half full mentality. Practices empathy and respect. Compensation Starting at $75,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Why Midtown? Join a team that values innovation, excellence, and community. At Midtown, you'll lead a movement-not just a metric-shaping the future of premium fitness and wellness nationwide. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer.
$25k-34k yearly est. Auto-Apply 60d+ ago
Sales Operations Specialist
Sonoma Consulting
Operations specialist job in Naperville, IL
Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients. Job Description We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology. Qualifications • Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus. • 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization • Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred) • Experience using a marketing automation tool a plus. • Excellent knowledge of sales organization's business procedures and objectives Additional Information Equal Opportunity Employer Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$62k-102k yearly est. 60d+ ago
Executive Area Business Specialist, Immunology - Chicago, IL - Johnson & Johnson Innovative Medicine
6120-Janssen Scientific Affairs Legal Entity
Operations specialist job in Chicago, IL
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Immunology (Commission) Job Category: Professional All Job Posting Locations: Chicago, Illinois, United States Job Description: We are searching for the best talent for Area Business Specialist to be in Chicago, IL. About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine As the Area Business Specialist (ABS), you will: Ensure appropriate identified new and existing patients have access to pharmaceutical products which minimize pre and post needle attrition. Ensure a mix of viable sites of care are available in the local marketplace, educating practices on appropriate efficiency practices to infuse the pharmaceutical product(s) to remain viable, updating practices on key private and public payer changes that impact infusion process, ensure staff in infusion clinics have been trained using company approved materials to deliver pharmaceutical product(s) in a safe and efficient manner, educate providers on patient assistance programs that are available to assist patients financially. Use discretion and judgment to execute the company's brand strategy and tactics within the assigned customer segment, which may include securing and preserving patient access to pharmaceutical product(s) in the optimal site of care for the patient and provider. Approach each customer from a total account management perspective, by leveraging resources appropriately, collaborating with business partners and accurately articulating the value proposition for the customer. Assist members of sales force (e.g., Immunology Specialists, District Managers) in all aspects of product promotion, including but not limited to product access, pull-through and reimbursement. Mentor doctors and staff on how to develop and implement an In-Office Infusion program including overall operations management, scheduling, staffing, pre-authorization, reimbursement, capacity management, inventory management, and infusion management/efficiencies. Train appropriate clinical staff re: technical aspects of infusing the pharmaceutical product(s) including reconstitution, admixture, administration, monitoring, and adverse event management and reporting. Serve as a resource to territory's accounts and JJIM staff regarding local, regional and national payer policies; reimbursement regulations and processes (i.e., eligibility and benefit verification, pre-authorization, billing, coding, claims, and appeals/grievances); practice management; Medicare and Medicaid rules and regulations; OSHA; HIPAA; and state-specific clinical staff licensing / certification requirements for product compounding, admixture, administration and monitoring. Required Qualifications: A minimum of a bachelor's degree A valid driver's license issued in one (1) of the fifty (50) United States The ability to travel, up to 50% of the time Reside in the geography and/or willing to relocate to it A minimum of three (3) years of successful pharmaceutical, biologic / biotech or medical device sales experience with a minimum of one (1) year of specialty sales experience is required. Preferred Qualifications: A working knowledge of reimbursement, payer, provider and infusion operations is strongly preferred Experience selling an injectable / infused product Working knowledge of the immunology, rheumatology, and/or gastroenterology field(s) Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Business Development, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trend Analysis, Strategic Sales Planning The anticipated base pay range for this position is : $111,000-$185,500 annually Additional Description for Pay Transparency:
$52k-90k yearly est. Auto-Apply 6d ago
Executive Area Business Specialist, Immunology - Chicago, IL - Johnson & Johnson Innovative Medicine
8427-Janssen Cilag Manufacturing Legal Entity
Operations specialist job in Chicago, IL
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Immunology (Commission) Job Category: Professional All Job Posting Locations: Chicago, Illinois, United States Job Description: We are searching for the best talent for Area Business Specialist to be in Chicago, IL. About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine As the Area Business Specialist (ABS), you will: Ensure appropriate identified new and existing patients have access to pharmaceutical products which minimize pre and post needle attrition. Ensure a mix of viable sites of care are available in the local marketplace, educating practices on appropriate efficiency practices to infuse the pharmaceutical product(s) to remain viable, updating practices on key private and public payer changes that impact infusion process, ensure staff in infusion clinics have been trained using company approved materials to deliver pharmaceutical product(s) in a safe and efficient manner, educate providers on patient assistance programs that are available to assist patients financially. Use discretion and judgment to execute the company's brand strategy and tactics within the assigned customer segment, which may include securing and preserving patient access to pharmaceutical product(s) in the optimal site of care for the patient and provider. Approach each customer from a total account management perspective, by leveraging resources appropriately, collaborating with business partners and accurately articulating the value proposition for the customer. Assist members of sales force (e.g., Immunology Specialists, District Managers) in all aspects of product promotion, including but not limited to product access, pull-through and reimbursement. Mentor doctors and staff on how to develop and implement an In-Office Infusion program including overall operations management, scheduling, staffing, pre-authorization, reimbursement, capacity management, inventory management, and infusion management/efficiencies. Train appropriate clinical staff re: technical aspects of infusing the pharmaceutical product(s) including reconstitution, admixture, administration, monitoring, and adverse event management and reporting. Serve as a resource to territory's accounts and JJIM staff regarding local, regional and national payer policies; reimbursement regulations and processes (i.e., eligibility and benefit verification, pre-authorization, billing, coding, claims, and appeals/grievances); practice management; Medicare and Medicaid rules and regulations; OSHA; HIPAA; and state-specific clinical staff licensing / certification requirements for product compounding, admixture, administration and monitoring. Required Qualifications: A minimum of a bachelor's degree A valid driver's license issued in one (1) of the fifty (50) United States The ability to travel, up to 50% of the time Reside in the geography and/or willing to relocate to it A minimum of three (3) years of successful pharmaceutical, biologic / biotech or medical device sales experience with a minimum of one (1) year of specialty sales experience is required. Preferred Qualifications: A working knowledge of reimbursement, payer, provider and infusion operations is strongly preferred Experience selling an injectable / infused product Working knowledge of the immunology, rheumatology, and/or gastroenterology field(s) Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Business Development, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trend Analysis, Strategic Sales Planning The anticipated base pay range for this position is : $111,000-$185,500 annually Additional Description for Pay Transparency:
$52k-90k yearly est. Auto-Apply 6d ago
Business Specialist
Abercrombie & Kent USA DMC 3.9
Operations specialist job in Downers Grove, IL
The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies. The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards Responsibilities and Accountabilities: Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships. Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America. Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners. Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department. Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales. Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market. Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making. Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales. Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives. Skills and Abilities Deep understanding of global business and travel industry practices Proven leadership, organizational, and team development capabilities Strong analytical thinking, commercial acumen, and strategic decision-making Exceptional communication skills (oral, written, and interpersonal) Advanced negotiation and problem-solving abilities Proficiency in Microsoft Office and core business software tools Ability to manage multiple priorities in a fast-paced, deadline-driven environment Education and Additional Experience Bachelor's degree in business, marketing, hospitality, or a related field preferred. Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment. Special Requirements Proven track record of achieving and exceeding sales targets and building successful business relationships. Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics. Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus). Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment. Willingness to travel within the North American region as required. Located near Aventura, FL, or Downers Grove, IL. Salary Range $50k; position is bonus eligible Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$50k yearly Auto-Apply 43d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Gary, IN?

The average operations specialist in Gary, IN earns between $32,000 and $80,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Gary, IN

$51,000

$32,00010%

$51,000Median

$80,00090%

What are the biggest employers of Operations Specialists in Gary, IN?

The biggest employers of Operations Specialists in Gary, IN are:

Connect America
Linde
Us #1364 Federal Credit Union

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