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  • Datacenter Operations Specialist

    MKS2 Technologies 4.1company rating

    Operations specialist job in Chicago, IL

    Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Night Shift: 10:00pm - 6:30am, Tuesday - Saturday. Relocation assistance available. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties: Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems. Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff. Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance schedule Work with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systems Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT Manage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency Provide applied mechanical and integrated control expertise for the entire data center Work as a primary knowledge expert in regard to fire and electrical codes. Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities. Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities. Trouble Ticket Management Work Order Completion Process Infrastructure projects (Internal/Customer) Cage Build-Outs Overhead Installations Rack and Stack Navigate and utilize a CMMS system. Use developed procedures to solve problems Assist in asset and consumable inventory management. Responsible for the tracking and proper labeling of all equipment per established procedures. Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly. Provide physical security within the CoreSite premises. Provide day-to-day exceptional customer service and support. Incident escalation and report writing Monitor the building fire alarm system. Maintain and complete regular facility and security tours documenting and responding to found issues. Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles. Requirements Knowledge: Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety Expert knowledge of fiber optics / cabling infrastructure and industry best practices. Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills: Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD's and Pumps, HVAC equipment, CRAC/CRAH's, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action Systems Proven leadership skills Proven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling. Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling. Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities: Ability to communicate effectively with customers and internal staff. Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process-driven team environment Ability to logically analyze and solve problems Ability to effectively multi-task multiple projects Operate Hand and Machine Tools (hammer, drill, saw, etc.) Operate electrical tools such as a multi-meter or infrared camera Education/Experience: Bachelor's degree in Mechanical or Electrical Engineering or equivalent time in rate. 5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience) Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands and special requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 - 2/3 of the time Ability to walk 1/3 - 2/3 of the time Ability to sit 1/3 - 2/3 of the time Ability to climb and balance 1/3 - 2/3 of the time Ability to stoop, kneel, crouch and crawl 1/3 - 2/3 of the time Ability to reach with hands & arms 1/3 - 2/3 of the time Ability to smell, talk & hear Ability to use hands to type, handle & feel Ability to reach with hands and arms Ability to see at close and distance ranges and the ability to see color Must be comfortable working in a high stress, fast paced environment with shifting priorities Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support Ability to lift up to 50 pounds 1/3 of the time Compensation: Compensation for this role includes a base salary between $43.00/hr and $46.00/hr a year. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Benefits Not only do we have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! First-day medical insurance through Cigna with generous premium cost coverage Dental insurance through Delta Dental Vision insurance through VSP Telemedicine through MDLive for Cigna Healthcare and dependent care flexible spending account (FSA) plans Health saving account (HSA) plans for employees participating in the High Deductible Health Plan Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match Discretionary annual bonus and equity incentive plan Employee stock purchase plan (ESPP) with a 15% discount 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave Free parking or a company contribution toward a public transit pass General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.
    $43-46 hourly 5d ago
  • Operations Specialist

    Us #1364 Federal Credit Union

    Operations specialist job in Portage, IN

    Salary Classification: Non-Exempt Reports to: Branch Manager At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions. The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union's internal and external service goals and works closely with frontline teams to ensure member needs are met. Key Responsibilities · Process ACH files, wire transfers, share drafts, ATM processing, and card transactions. · Reviews all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements · Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures. · Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests. · Assist with IRA administration and validate cross-departmental data entry. · Support handling of deceased member accounts and dormant accounts. · Work E-Oscar disputes and ensure timely credit bureau corrections. · Finalize wire approvals and provide expertise on fraud and dispute resolution. · Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules. · May perform other duties related to general operations of the credit union. Qualifications: Required: · Minimum 2 years of experience in financial institution operations or back-office roles. · In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures. · Strong understanding of credit union regulations and operational risk management. · Excellent analytical, and organizational skills. · Strong collaboration and communication skills, especially cross-functionally. Preferred: · Experience working in a credit union or similar regulated financial institution · Knowledge of NCUA regulatory reporting requirements · Experience with credit union core systems Additional Expectations · Standard office environment, ability to sit for extended periods and perform tasks using a computer · Occasional travel may be required for training or audits We are an equal opportunity employer
    $40k-65k yearly est. 2d ago
  • Sales Operations Specialist

    Frank Darling-We'Re Hiring

    Operations specialist job in Chicago, IL

    Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for Sales Support in our Chicago Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: Customer Facing: Facilitate pick-ups and drop-offs Field walk-ins if no sales designer is available Opening and answering door Greeting customers Offering beverage and seating customers Contacting late-appointments Rescheduling appointments Fielding phone calls Showroom Organization Manage packaging supplies, office supplies, and snacks Manage showroom music Manage the local inbox on chat platform Keep showroom clean and organized Creating repair/resize/remake job envelopes Creating envelopes for selected stones after appointments Operations Open and set up studio each morning Handle all inbound and outbound diamond shipments Manage long term memo inventory Manage sample jewelry inventory Printing and bag assembly Main liaison for Gemology Team team for shipments Pick up and drop off packages from Fedex as needed Liaison with Client Care Team regarding last minute pick ups / last minute ships Partnering with Manager to handle any extraneous tasks Communicate with building manager to resolve issues Requirements and Experience: Strong knowledge of fine jewelry styles and trends A keen eye for detail and a high level of empathy and professionalism Ability to work proactively and think creatively to solve problems as they arise Solid organizational skills Ability to multitask and juggle many client requests at once 1 or more years of jewelry experience preferred Extremely detail oriented Ability to read diamond laser inscriptions using jeweler's loupe Excellent communication skills Technologically adept Able to lift up to 15 pounds ~ when required Job Details: Full time on site role located in Chicago Office hours are 8AM to 4PM Available schedules: Thursday - Monday Benefits Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
    $63k-103k yearly est. 3d ago
  • Specialist: Data Operations

    Mayer Brown 4.9company rating

    Operations specialist job in Chicago, IL

    Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago office, as a Specialist: Data Operations. The Specialist: Data Operations serves as the firm's lead for ensuring data accuracy, taxonomy alignment, and access control compliance across enterprise systems and reporting platforms. This critical role ensures operational data is correct and reliable, aligns with enterprise taxonomy and data dictionaries, and confirms access controls properly reflect data classification policies and data owner requirements. Positioned at the intersection of business and IT teams, this role balances oversight with hands on operational execution. The Specialist identifies quality issues, enforces governance standards, and represents the Data & Analytics team on key initiatives, ensuring Mayer Brown's data practices support both strategic initiatives and operational excellence while evolving the firm's data management framework to meet changing stakeholder needs. Responsibilities Essential Functions Areas of Focus Data Accuracy & Quality Validation Serve as the lead for ensuring data accuracy and quality across enterprise systems, monitoring applications and reports to identify and resolve quality issues before they impact business operations. Validate data quality against established standards and identify remediation needs Verify accuracy of data transformations and mappings between systems Document end-to-end data lineage for critical data elements to ensure data accuracy Document and track data quality metrics and issues Taxonomy & Standards Alignment Ensure data aligns with enterprise taxonomy, legal data schemas, and enterprise data dictionaries, maintaining consistency in definitions, values, and classification codes across the enterprise. Ensure consistent implementation of taxonomy classification across key firm systems and reports Validate data values against enterprise data dictionaries and approved legal data schemas Help maintain and evolve comprehensive data definitions to support taxonomy consistency Identify opportunities for standardization and optimization in taxonomy application Access Control & Data Classification Compliance Enforce data classification policies and validate user access controls to ensure they align with data owner requirements and governance standards across enterprise systems. Monitor and enforce compliance with data owner requirements and access control protocols Validate that access controls align with data classification policies and data owner specifications Partner with IT and technical teams to implement access control requirements Project & Operational Oversight Balance day-to-day operational monitoring with project representation, ensuring new implementations maintain data accuracy, adhere to taxonomy standards, and properly configure data access controls. Ensure project data requirements align with enterprise taxonomy definitions and standards Review project specifications to validate adherence to data management methodology Ensure project access control configurations align with data classification policies Propose and document workflow changes to support evolving data and taxonomy requirements Validate data migration and integration activities for governance compliance Cross-Functional Collaboration & Governance Bridge business units, IT teams, and data owners to ensure seamless alignment of data accuracy requirements, taxonomy standards, and access control needs across departments and systems. Partner with Business Services and Practice teams to understand evolving data requirements Facilitate working sessions to align classification needs and access requirements across departments Collaborate with business services teams to improve data entry processes and eliminate redundancies Communicate data standards, taxonomy requirements, and access control policies to stakeholders Qualifications Education/Training/Certifications: Required: Bachelor's degree in Information Management, Data Analytics, Business Administration, Computer Science, or a related discipline. Preferred: Master's degree in Information Management, Data Analytics, Business Administration, Computer Science, or a related discipline. Industry-recognized certifications (preferred): Certified Data Management Professional (CDMP) - DAMA International Certified Business Analysis Professional (CBAP) - International Institute of Business Analysis (IIBA) Microsoft Certified: Azure Data Analyst Associate or equivalent certification in AWS/GCP Professional Experience: 5-7 years of experience in data analysis, business analysis, or technical documentation, preferably in a legal, professional services, or financial services environment. Proven experience in documenting business processes, data flows, and system integrations using tools such as Microsoft Visio and Lucidchart. Hands on experience with data profiling, data quality analysis, and metadata management within enterprise systems and reporting environments. Strong understanding of enterprise data documentation practices, including data dictionaries, metadata repositories, and report catalogs. Demonstrated ability to coordinate across business and IT teams, translating business needs into structured, actionable technical documentation. Experience supporting data governance initiatives, ensuring alignment with industry standards, regulatory compliance, and firmwide data policies. Preferred: experience in an international law firm or multinational professional services firm, working with multijurisdictional data policies, privacy regulations, and compliance requirements. Technical Skills: Data Documentation & Process Modeling: Strong proficiency in Microsoft Visio, Miro, or similar tools for creating system diagrams, data lineage mapping, and technical documentation. Data Analysis: Strong Proficiency in SQL and Excel for data extraction and manipulation; familiarity with Python (pandas, NumPy) for data analysis and manipulation is a plus. Database & Metadata Management: Experience working with relational databases (e.g., SQL Server, Oracle, PostgreSQL) and metadata management tools such as Collibra or Informatica to document and track enterprise data assets. ETL & Data Integration: Familiarity with ETL processes and tools such as Talend, Azure Data Factory, or SSIS for supporting data movement and transformation workflows. Project & Change Management: Familiarity with Agile, Scrum, or PMO frameworks, using tools like JIRA, Confluence, or Microsoft DevOps for workflow tracking and collaboration on initiatives. Performance Traits : Strong written and verbal communication skills, with the ability to communicate effectively and professionally at all levels of the firm, including senior leadership, technical teams, and external vendors. Ability to work in a diverse, cross-functional team environment, effectively supporting the demanding needs of a global law firm. Proven ability to work under pressure and manage multiple priorities, meeting deadlines in a fast-paced environment with shifting priorities. Must be a self-starter, demonstrating a high level of initiative in problem-solving, process improvement, and driving data management best practices. Strong customer service orientation, anticipating stakeholder needs, proactively addressing concerns, and exercising independent judgment. Exceptional attention to detail and organizational skills, ensuring accuracy in documentation, data integrity, and process adherence across multiple projects. Maintains confidentiality and exercises discretion. Demonstrates strong strategic thinking and problem-solving skills, analyzing complex data challenges and developing structured, actionable solutions. Ability to present complex data concepts to nontechnical stakeholders, translating technical information into clear, business-friendly insights. Collaborate effectively across departments and organizational levels, ensuring alignment between business needs, IT capabilities, and governance policies. Strong analytical and problem-solving skills with a focus on delivering business value through data-driven solutions to enhance reporting, data governance, and decision making. Deep understanding of data analytics, business intelligence, and data management principles The typical pay scale for this position is between $107,000 and $142,000, although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified. The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email **********************************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-DNI #LI-PT1
    $107k-142k yearly Auto-Apply 23d ago
  • Operations Specialist (Wealth Management)

    Mesirow 4.8company rating

    Operations specialist job in Chicago, IL

    The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services. We are proud that our intentional culture results in strong employee engagement, entrepreneurship and empowerment, with ongoing opportunities for volunteerism and advancement. Mesirow has been named one of the Best Places to Work in Chicago by Crain's Chicago Business multiple times and is one of Barron's Top 100 RIA firms. At Mesirow, we invest in what matters: our clients, our communities, and our culture. Our Wealth Management business provides investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $12B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. As a Schwab Operations Specialist, you will be a key member of our operations team, primarily supporting the firm's relationship with Charles Schwab, one of our primary custodians. This role is responsible for assisting with account opening, billing, and addressing operational questions related to Schwab, while ensuring a seamless experience for our front office teams and clients. Responsibilities: · New Accounts & Maintenance: Facilitate the account opening process and manage maintenance requests for client accounts held at Schwab, Fidelity, and other custodians utilized within Wealth Management, ensuring accuracy and compliance with firm policies. · Operational Support: Serve as a key resource for front-office and support staff, addressing Schwab-related inquiries. · Billing: Assist with billing functions related to investment accounts, ensuring accuracy and timely processing. · Compliance & Risk Management: Ensure workflows align with internal risk controls and comply with firm policies, industry regulations, and custodial requirements. · Collaboration & Problem-Solving: Work closely with other members of the middle office team to resolve internal and client-facing issues efficiently. · Process Improvement: Assist with implementing and testing new systems, processes, and procedures to improve operational efficiency and enhance the client experience. Qualifications: · Bachelor's degree required · Minimum of two years' experience of operations experience in financial services, preferably in wealth management. · Prior experience working with Charles Schwab's custodial platform is highly preferred. · Strong proficiency with technology and a demonstrated ability to learn new platforms quickly. · Detail-oriented with strong organizational and problem-solving skills. · Ability to multi-task and manage priorities in a fast-paced environment. · Strong interpersonal and communication skills, with a service-oriented mindset. · A collaborative and proactive approach to problem-solving. In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $60,000 and $75,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a performance based bonus and the Mesirow benefit program. EOE
    $60k-75k yearly 60d+ ago
  • Client Operations Specialist

    Transportation One 4.2company rating

    Operations specialist job in Chicago, IL

    About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want. Job purpose As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature. *This is not a remote position* Duties and responsibilities Complete all entry and scheduling of shipment orders Make decisions regarding the best appointment times and schedule appointments accordingly Grow and develop relationships with your portfolios' partners, shippers, and receivers Manage and update all shipments within your portfolio Effectively communicate with customers to understand their supply chain needs Maintain overall positive client experience Foster close relationships with existing customers to provide superior customer service Report and resolve any transit issues or problems to appropriate parties Efficiently manage the flow of information across departments (Client Management & Procurement) Qualifications Clear and confident communication with the ability to interact with all departments Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience Strong problem-solving skills Self-motivated with a positive and ethical work attitude Ability to work in a team environment, while also delivering independent results Strong commitment to operational excellence and client satisfaction Detail oriented and ability to multi-task A combination of the above shall also be considered Benefits PTO (Paid Time off) + Company holidays Medical, dental, and vision healthcare Company paid short term disability, life, and AD&D insurance Company paid maternity and paternity leave 401k with company match Company provided onsite gym membership Compensation Compensation for this role will range between $21.50 - $24 an hour Working conditions General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available. EEO Statement Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
    $21.5-24 hourly 60d+ ago
  • Ground Operations Specialist

    Savatree 4.0company rating

    Operations specialist job in Evanston, IL

    What We Offer • Compensation: Competitive pay based on experience, with opportunities for growth as you expand your skills and certifications. • Benefits: Health, dental, vision, 401(k) retirement savings plan with company match. • Time Off: Paid time off and paid holidays to support your work/life balance. • Training & Development: Hands-on training in all aspects of tree care, including pruning, removals, cable bracing, and equipment operation, with continuing education opportunities. • Team & Collaborative Environment: Work alongside highly skilled tree care professionals in a safety-first culture. • Tools for Success: Access to modern equipment, tools, and resources that help you deliver top-quality service and grow your expertise. Position Summary Looking for a place where you can thrive? SavATree's mission is to take our passion for nature and keep this country's outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn care, we work hard to make sure our customers have attractive, healthy, and cared-for green spaces to enjoy. Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us. The General Tree Care team are the muscle of our operation. These industrial athletes work together to provide high-quality tree care, helping to maintain and preserve the overall health of our clients' landscapes. What a Day is Like As a General Tree Care Groundsperson, you will be part of a crew that delivers high-quality tree care to our clients. You will be involved in all aspects of pruning, removals, cable bracing, and other tree care services. You will operate equipment safely, perform assigned job tasks efficiently, and provide exceptional service to clients. You will have the opportunity to work outdoors on beautiful properties while collaborating with a team of focused, talented professionals. What Kind of Person We're Looking For • Demonstrated knowledge of proper use of General Tree Care equipment • Previous landscaping experience with safe lifting techniques and proper procedures for carrying and stacking brush on client properties • Basic knowledge of common tree identification (a plus) • Knowledge of two to three basic knots plus Weaver Knot, Clove Hitch Knot, and Gilhooligan Knot • Experience with proper pruning equipment such as hand snips, pruners, pole saws, etc. What is Essential • Willingness to complete required trainings to obtain needed certifications and licenses • Desire to work outdoors • Valid driver's license to operate service-line vehicles (CDL a plus) • Must be authorized to work lawfully in the U.S. Physical Demands These physical demands must be met to successfully perform the essential functions of this job. While performing the duties of the job, the employee is regularly required to lift and/or move up to fifty (50) pounds. About SavATree We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for team members to reach out and get the help they need, even when it's from the other side of the country. We pride ourselves on creating an environment where each team member has the resources and opportunities to advance their career and become a go-to subject matter expert. That's why we often say: When you work here, you thrive here. Equal Opportunity SavATree is an equal opportunity employer and a drug-free workplace.
    $56k-91k yearly est. 60d ago
  • Regional Operations Specialist in Illinois

    Western Union Co 4.5company rating

    Operations specialist job in Chicago, IL

    Do you love tinkering with tech, troubleshooting on the fly, and making systems run smoother than a well-oiled machine? Then it's time to join Western Union as a Regional Operations Specialist! Western Union powers your pursuit. As an Operations Specialist, you'll be the go-to guru for our tech needs. From optimizing business software to keeping our Agents operating top-notch, you'll ensure everything runs like clockwork, with a dash of innovation and urgency. Role Responsibilities * As an Operations Specialist, you'll be the go-to guru for our tech needs. * From optimizing business applications, products and services to making sure to protect the business on a day to day. * Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy. * Data & System analytics support by observing trends when implementing new tech and products/solutions. * Tech Support Hero: Solve day-to-day technical hiccups, whether it's software woes or hardware failures. * Front-End Fun: Help with basic hardware and system troubleshooting. Role Requirements * Tech-Savvy: You're great with IT systems, cloud solutions, networking, and web hosting. * Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat. * Customer service skills: You work well with clients and have great communication skills. * Quick Study: New tech doesn't intimidate you. * You love learning and mastering new tools. * Bilingual in English and Spanish highly preferred. Fluency in English is required. * Bilingual/bi-cultural experience is highly desired. * Travel anticipated approximately 20-30%. * Valid Driver's License and a reliable vehicle are required as this position requires regular travel within a defined territory. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $65,000 - 80,000 USD per year. Total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States - specific benefits include: * Medical, Dental, Vision, and Life Insurance * Flexible Time off * Tuition Assistance Program * Parental Leave * 401K Plan For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SS2
    $65k-80k yearly Auto-Apply 6d ago
  • Exhibit Operations Specialist I

    Adler Planetarium 4.1company rating

    Operations specialist job in Chicago, IL

    Exhibit Operations Specialist I Full Time About the Adler Planetarium The Adler Planetarium connects people to the universe and to one another. Whether introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler's focus on meaningful connections dates back nearly a century. Today, the museum typically hosts more than half a million visitors annually and reaches millions more through youth STEAM programs, neighborhood skywatching events, online citizen science, and other outreach efforts. With Adler's support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way. The Position The Adler Planetarium is seeking an Exhibit Operations Specialist I to join our dynamic team on Chicago's Museum Campus. The Exhibit Operations Specialist will manage the opening and closing of exhibit galleries, perform routine maintenance, and ensure the optimal condition of exhibit spaces. Daily tasks include cleaning, conducting rounds, troubleshooting and repair, and maintaining the appearance of exhibits, galleries, and public spaces. The role also supports the Exhibits team with projects such as new exhibit builds, installations, digital wiring, graphic placement, and the upkeep of both mechanical and digital components. This individual will also be responsible for: Open and close museum exhibits and galleries, including turning on/off interactive components, equipment, computers, and lighting, and ensuring all components are clean and in safe working condition. Serve as Exhibits support staff for Adler-sponsored evening events as assigned. Inspect exhibits, galleries, displays, design lab spaces, and signage daily for wear and tear, and determine the need for repairs or refurbishment. Perform minor repairs and maintenance as necessary. Respond to radio calls and take corrective action as needed or escalate issues to other staff. Perform routine cleaning, dusting, vacuuming, mopping, scrubbing, and removing dirt, monitoring for wear and tear, support digital exhibitry wiring, installation, and conducting preventive maintenance on exhibit components (e.g., replacing wires, cables, lights, lenses, batteries, switches, keyboards, circuit boards, motors). Handle material tasks such as emptying trash receptacles and loading/unloading trucks. Execute larger maintenance projects as assigned, such as recabling, rewiring exhibits, inspecting and replacing mechanical components (belts, bearings, pulleys, and motors), cleaning and lubricating interactive components, repainting galleries, and replacing graphics and signage. Assist with larger Exhibits team projects, including new exhibit production, major paint jobs, and graphic installations; support the maintenance of digital exhibit components. Provide a positive customer-facing experience by presenting a neat and professional appearance, treating guests with respect, and assisting them to make the most of their visit. The Work Schedule The typical work schedule for this position is 35 hours per week, Tuesday through Saturday, from 7 AM to 3 PM or 8:30 AM to 4:30 PM. Some Wednesday mornings, from 8 AM to 4 PM, or Wednesday evenings, from 2 PM to 10 PM. Some early mornings, late evenings, weekends, and Holidays as assigned. The Compensation & Benefits (Full-Time) Base Pay Range: $23.00-$24.53/hr. Work-Life Balance 35-hour workweek Eligible to accrue up to 12 vacation days per year to start 3 sick days as of date of hire (can accrue up to 6.5 days per year) 7 Adler paid holidays 4 Personal Holidays (Prorated for new hires starting after January 1st) Flexible Work Arrangements Paid Family Bereavement Leave & Jury Duty Paid Parental Leave Competitive Health Coverage Medical, Dental, & Vision insurance Healthcare, Dependent Care & Commuter flexible spending accounts Adler Paid Short-Term Disability insurance Retirement Savings Plan 403B plan with Adler match Adler's match is 100% vested immediately Eligible to enroll as of the date of hire Network of Support through our EAP programs Resources to help address emotional, legal, and financial issues Face-to-face, telephonic, and web-based services Free subscription to the Calm Premium app Employee Loan Program Discounted Onsite Parking Program Free Entrance to Chicago area museums and cultural institutions The Person We're looking for a reliable, detail-oriented team player with experience in museum operations, general maintenance, and hands-on work and repairs. The ideal candidate is comfortable working in tight spaces or at heights, can lift 50 pounds or more, and brings strong communication, time management, and problem-solving skills. A willingness to learn new technologies, improve existing skills, and adapt to challenges is essential. If you take pride in your work and enjoy collaborating with others, we'd be excited to hear from you! Required Qualifications: High School Diploma or GED Minimum of two years of work experience General fabrication and construction skills; familiarity with carpenter's shop tools and standard hand tools Wall framing, sheathing, drywall patching, and painting skills Ability to lift, carry, push, and pull loads of up to 50+lbs Comfort working at elevated heights and in awkward spaces Basic computer skills and experience with web searching and office software; strong aptitude for learning new technology Ability to learn and retain new skills and a strong desire to improve existing skills Efficient time-management skills and the ability to complete tasks accurately and on time Commitment to consistent, high-quality, detail-oriented work Reliable attendance and a strong work ethic Team-oriented with the ability to work independently when appropriate Ability to make decisions impacting staff and guest experience Ability to take action to shut down exhibits or components in case of safety or operational concerns Ability to determine when an issue should be escalated or resolved quickly Ability to work in physically demanding environments Preferred Qualifications: Associate's Degree or 3+ years of professional work experience OSHA General Industry Safety, Ladder/Lift Training Experience in museum operations, audio-visual production, theatrical production/stagehand work, entertainment, or exhibitions Proficiency with Arduino, Raspberry Pi, IT, and interactive technology (appreciated but not required) Experience with Google G Suite, Slack, and MS Office Suite The Adler Planetarium is committed to upholding its obligations as an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.
    $23-24.5 hourly Auto-Apply 60d+ ago
  • Business Messaging Specialist

    Meta 4.8company rating

    Operations specialist job in Chicago, IL

    Meta is seeking an exceptional individual to serve as a Business Messaging Specialist, focused on acquiring new customers in the United States. If you are a highly motivated team player who has experience in sales, product solutions, driving and measuring customer success, has a bias for action and rolling up your sleeves to get things done, and wants to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.This role will primarily focus in growing our WhatsApp Business Platform, which serves mid and large-sized clients in the US.The ideal candidate will have extensive Enterprise sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a revenue-oriented role. The role requires both building and delivering success with our key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external partners. The candidate will possess proven skills around Sales, Solutioning, and Customer Success, and can effectively influence and communicate with top levels of management. The candidate will thrive in a team-oriented environment, working with the Product, Business Development, Marketing, Operations and Engineering teams to develop new ways we can improve the Business Messaging experience. **Required Skills:** Business Messaging Specialist Responsibilities: 1. Develop a comprehensive understanding of clients' business objectives and offer solutions on WhatsApp Business as a platform. Leverage platform potential as well as engaging partners to build additional solutions as relevant 2. Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers 3. Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes 4. Build client relationships and trust with high level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on WhatsApp as a platform that can help drive measurable business results. Act as a trusted advisor to help the clients transform their business 5. Engage relevant support and engineering teams to address issues, determine the root cause of problems, remove blockers, and improve overall experience 6. Work with cross-functional teams to develop strategies to scale client-facing activities. Help build global playbooks/guides on best practices around product implementation and solutions success based on Client learnings 7. Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities 8. Focus on winning new logos for the US Business Messaging Market **Minimum Qualifications:** Minimum Qualifications: 9. 6+ years of enterprise sales and business experience 10. Possess executive maturity, presence and experience in building trust with decision makers and articulating business value to key decision makers 11. Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction 12. Analytical and problem-solving experience with large-scale systems 13. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership 14. Bachelor's degree 15. Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology **Public Compensation:** $105,000/year to $152,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $105k-152k yearly 28d ago
  • Account Operations Outside Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations specialist job in Matteson, IL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 19d ago
  • Revenue Operations Specialist

    Midtown Athletic Clubs 4.2company rating

    Operations specialist job in Chicago, IL

    We work at Midtown to inspire people to transform their lives. Our Revenue Operations (RevOps) Specialist does so by supporting the operations, evolution, design, and support of our CRM system. Midtown has implemented HubSpot Enterprise CRM across our entire organization, with Marketing Hub, Sales Hub, Service Hub, and Operations Hub. The system powers our member support system and member communications, new member onboarding process, and marketing and sales prospect funnel. You will partner with our Director of Revenue Operations in maintaining and improving upon the system for our users, members, and prospects, working collaboratively with leaders in marketing, sales, and operations to execute strategy and implement updates within the CRM. The team has a hybrid work model, working out of the corporate office (3611 N. Kedzie Ave) in Chicago, Illinois on Mondays, and Tuesdays. The remainder of the week can be remote or in the office/club, based on individual preference. Overall Function You will work with the Director of Revenue Operations to improve revenue operations systems and processes as well as provide project management and change management support for key initiatives. This role will support internal clients such as Sales, Marketing and Operations as well as execute RevOps initiatives. To be successful in this role, you need the ability to think systematically across multiple business processes, understand both the big picture and small details of a CRM system, work collaboratively to define business objectives and strategy-then translate on that strategy to CRM best practices. Full Work with the Director of Revenue Operations to build HubSpot reports to measure various sales, marketing, and operation service efforts. Collaborate with stakeholders to maintain reports and dashboards that provide insights into sale, marketing and operations performance and key metrics. Identify trends and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the user experience while driving productivity, scalability, and revenue. Help develop documentation, manuals, and training materials on RevOps systems and processes. Participate in system implementation projects including but not limited to requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution. Help troubleshoot issues within HubSpot and escalate as needed. Assist in data management and governance across the RevOps ecosystem, including auditing and cleaning up data, working with team members on data best practices, and helping to establish data governance rules and procedures. Keep abreast of new HubSpot features and functionality and industry trends and best practices in revenue operations. Requirements and Skills Minimum of 2 years' experience in a customer-centric business environment with administrative responsibilities. Minimum of 1 year Administration experience with a CRM HubSpot Sales Software Certification Required. Strong understanding of the HubSpot platform, with the ability to build custom reports, leverage data sets, workflows, custom views. (understanding HubSpot workflows, sequences, and playbooks a BIG PLUS). Strong analytical and problem-solving skills, with experience using data and analytics to improve revenue and inform strategy. Strong project management skills, with the ability to prioritize and manage multiple tasks and projects. Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization. Flexibility and adaptability to change. A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills. Experience working with outside systems that integrate with CRMs (e.g., other CRM systems, phone systems, databases, etc.). Self-motivating, able to assume responsibility and work autonomously in a professional manner. Excellent written and verbal communication skills. Core Competencies: Passionate about helping others. Thrive in a win together mindset. Creative problem solving, always looking to be better than yesterday. Display initiative through curiosity. Welcomes new challenges with a glass half full mentality. Practices empathy and respect. Compensation Starting at $75,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Why Midtown? Join a team that values innovation, excellence, and community. At Midtown, you'll lead a movement-not just a metric-shaping the future of premium fitness and wellness nationwide. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer.
    $25k-34k yearly est. Auto-Apply 15d ago
  • Senior Sales Operations Specialist

    Ifs 3.9company rating

    Operations specialist job in Chicago, IL

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office - This role will require the initial completion of an excel test to be considered for candidacy. Responsibilities include, but are not limited to: Business Analysis and Report Development and Preparation • Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business • Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process • Create, maintain, and update relevant files to support the business forecasting process • Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand • Ad hoc analysis projects in line with business requirements Process Definitions and Enhancement • Develop processes and concepts for enhanced operational procedures and tools • Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model • Make insightful recommendations to further enhance the business value derived from reporting tools • Drive cross functional initiatives in cooperation with Global and Regional functions Business Partnering: • Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions Qualifications We are looking for a colleague who is: Proficient in MS Excel and PowerBI, with advanced skills Data-driven and commercially minded - Driven to understand the meaning behind the numbers Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail Naturally curious, with the ability to ask the right questions and challenge the status quo Thrives in a fast-paced and dynamic environment Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information Able to inspire positive change Essential: 5+ years' experience in Business Operations, Finance decision support or related business support role MS Excel and PowerBI skills to advanced level Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives Experience working on Finance-related assignments Broad understanding of financial statement concepts University degree or comparable professional experience Professional fluency in English Desirable: Experience in an international matrixed organization with virtual working environment. Proficiency in information technology trends and developments a plus Additional Information At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. What We're Offering Salary Range: $100,000 to $125,000 plus bonus potential Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ******************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
    $100k-125k yearly 2h ago
  • Sales Operations Specialist

    Sonoma Consulting

    Operations specialist job in Naperville, IL

    Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients. Job Description We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology. Qualifications • Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus. • 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization • Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred) • Experience using a marketing automation tool a plus. • Excellent knowledge of sales organization's business procedures and objectives Additional Information Equal Opportunity Employer Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $62k-102k yearly est. 60d+ ago
  • Sales & Operations Specialist

    Acl Airshop

    Operations specialist job in Elk Grove Village, IL

    About Company: For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged. Job Summary: The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services. Principal Duties & Responsibilities: Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers. Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery. Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents. Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention. Coordinate with the customer support team to address concerns and ensure high satisfaction with station services. Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability. Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics. Monitor and verify ULD status through NetSuite. Make corrections if needed. Scan & Upload repair and scrap documentation to the AARS system. Prepare Bills of Loading (BOL) or other documents for customer shipments. Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures. Create Purchase Orders (PO) for designated vendors. Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies. Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports. Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support. US Specific: Maintain and update SO shipping logs to support invoicing processes. Perform other tasks as assigned. Required Skills/Competencies/Abilities/Personal Attributes: Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions. Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully. Attention to Detail: accuracy in documentation, data entry, and process execution. Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers. Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines. Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions. Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals. Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage. English proficiency (written and spoken). Command of other languages (depending on a region) is a plus. Education and Experience: Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus. Proven record of working experience in a similar position in logistics. Solid understanding of logistics/operational processes and administration. Work Schedule/Location & Other Requirements: Monday-Friday (Full Time - AM Shift) Location: ORD - Illinois Pay & Benefits: Hourly / Bi-Weekly Pay Annual Merit Increase, awarded based on individual performance Company Paid Holidays PTO You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s). Other Requirements: Availability to answer calls outside of standard office hours may be required, depending on business needs. The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position. An Equal Employment Opportunity Workplace It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities. E-Verify Employer
    $63k-103k yearly est. Auto-Apply 45d ago
  • Sales & Operations Specialist

    ACL Airshop

    Operations specialist job in Elk Grove Village, IL

    Job Description About Company: For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged. Job Summary: The Sales & Operations Specialist plays a critical role in operational coordination, local sales activities and submitting order fulfillment requests. This position serves as a key liaison between the company's internal teams and its customers, ensuring a smooth flow of communication, efficient handling of leasing and inventory processes, and the timely delivery of goods and services. Principal Duties & Responsibilities: Handle incoming customer inquiries related to sales, perform sales activities, promote additional services and finalize local sales agreements whenever possible. Pass on leads to Sales and/or Key Account Managers. Submit fulfillment requests to the operations team to ensure seamless execution of customer orders and timely delivery. Perform daily updates on lease-related activities. Maintain organized filing systems for records and documents. Respond promptly and professionally to customer inquiries regarding new orders/offers, ULD pickup, delivery, and repair coordination, ensuring a high standard of service that promotes satisfaction, loyalty, and long-term retention. Coordinate with the customer support team to address concerns and ensure high satisfaction with station services. Prepare lease agreements along with returns and inspections in alignment with established commercial processes and ensure all documentation is submitted through internal systems for proper tracking and accountability. Collaborate with the Station Manager and the Inventory Manager to coordinate and arrange courtesy moves for the relocation of ULDs as needed to support customer logistics. Monitor and verify ULD status through NetSuite. Make corrections if needed. Scan & Upload repair and scrap documentation to the AARS system. Prepare Bills of Loading (BOL) or other documents for customer shipments. Process, manage and/or execute sales, rental, and transfer orders in accordance with company procedures. Create Purchase Orders (PO) for designated vendors. Assists with Inventory topics: monthly inventory reporting, compilation and submission of semi-annual ULD inventory reports, identification and follow-up on inventory discrepancies. Prepare and distribute periodic reports, e.g. customer/location specific reports, expense reports, third-party personnel reports. Perform other administrative topics: manage incoming communications (calls, emails), maintain inventory, order office supplies, offer general office support. US Specific: Maintain and update SO shipping logs to support invoicing processes. Perform other tasks as assigned. Required Skills/Competencies/Abilities/Personal Attributes: Customer Service Orientation: ability to demonstrate a commitment to high-quality service and responsiveness in customer interactions. Sales Skills: ability to effectively communicate with customers, understand their needs, persuade them to buy, and close deals successfully. Attention to Detail: accuracy in documentation, data entry, and process execution. Communication Skills: strong verbal and written communication skills for effective coordination with internal teams and customers. Organizational & Time Management Skills: ability to prioritize tasks, manage multiple workflows, and meet deadlines. Problem Solving & Initiative: ability to proactively identify issues and follow through with appropriate solutions and actions. Collaboration & Teamwork: ability to work effectively with cross-functional teams to achieve shared goals. Technical Proficiency: Microsoft Office Suite. Familiarity with NetSuite or similar ERP systems is an advantage. English proficiency (written and spoken). Command of other languages (depending on a region) is a plus. Education and Experience: Diploma in Aviation/Logistics, Business Administration, or relevant disciplines is a plus. Proven record of working experience in a similar position in logistics. Solid understanding of logistics/operational processes and administration. Work Schedule/Location & Other Requirements: Monday-Friday (Full Time - AM Shift) Location: ORD - Illinois Pay & Benefits: Hourly / Bi-Weekly Pay Annual Merit Increase, awarded based on individual performance Company Paid Holidays PTO You will be eligible for benefits including medical, dental, vision, voluntary life insurance, short- and long-term disability, and other supplemental plans on the 1st day of the month, following sixty (60) days of employment. Eligibility for 401(k) begins after ninety (90) days of employment. Employee premiums for benefit plans is determined by the Plan provider(s). Other Requirements: Availability to answer calls outside of standard office hours may be required, depending on business needs. The description above is only a description of the work and not an exhaustive list. The person who fulfills this position is therefore obliged to carry out all activities which are reasonable for this position. An Equal Employment Opportunity Workplace It is the policy of ACL Airshop to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, ACL Airshop will provide reasonable accommodations for qualified individuals with disabilities. E-Verify Employer
    $63k-103k yearly est. 12d ago
  • Sales Operations Specialist

    Jet Support Services 4.0company rating

    Operations specialist job in Chicago, IL

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities: Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. Sales process optimization through the integration of applications and tools. CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. Generate, analyze and present reports. Valuating, documenting, implementing, and communicating the company's best practices and formal processes. Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). Record, vet, and route sales leads. Support with trade shows / exhibitions as necessary. Education and Experience: College education required. Minimum of 2 years of administrative experience. Excellent computer skills with extensive knowledge of Word and Excel. Discretion, ethic, good judgment, initiative, and the ability to work independently. Ability to handle multiple projects simultaneously and set appropriate priorities. Excellent oral and written communication skills. Aptitude for creative thinking and problem solving. Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $65k-70k yearly Auto-Apply 27d ago
  • Sales Operations Specialist

    JSSI

    Operations specialist job in Chicago, IL

    For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com. JSSI products and services include: Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value. Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions. Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects. Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter. Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary: The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis. Duties and Responsibilities: * Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. * Sales process optimization through the integration of applications and tools. * CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. * Generate, analyze and present reports. * Valuating, documenting, implementing, and communicating the company's best practices and formal processes. * Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). * Record, vet, and route sales leads. * Support with trade shows / exhibitions as necessary. Education and Experience: * College education required. * Minimum of 2 years of administrative experience. * Excellent computer skills with extensive knowledge of Word and Excel. * Discretion, ethic, good judgment, initiative, and the ability to work independently. * Ability to handle multiple projects simultaneously and set appropriate priorities. * Excellent oral and written communication skills. * Aptitude for creative thinking and problem solving. * Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $65k-70k yearly 27d ago
  • Business Specialist

    Abercrombie & Kent USA DMC 3.9company rating

    Operations specialist job in Downers Grove, IL

    The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies. The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards Responsibilities and Accountabilities: Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships. Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America. Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners. Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department. Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales. Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market. Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making. Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales. Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives. Skills and Abilities Deep understanding of global business and travel industry practices Proven leadership, organizational, and team development capabilities Strong analytical thinking, commercial acumen, and strategic decision-making Exceptional communication skills (oral, written, and interpersonal) Advanced negotiation and problem-solving abilities Proficiency in Microsoft Office and core business software tools Ability to manage multiple priorities in a fast-paced, deadline-driven environment Education and Additional Experience Bachelor's degree in business, marketing, hospitality, or a related field preferred. Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment. Special Requirements Proven track record of achieving and exceeding sales targets and building successful business relationships. Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics. Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus). Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment. Willingness to travel within the North American region as required. Located near Aventura, FL, or Downers Grove, IL. Salary Range $50k; position is bonus eligible Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $50k yearly Auto-Apply 5d ago
  • Sales Operations Specialist

    Jet Support Services, Inc. 4.0company rating

    Operations specialist job in Chicago, IL

    Job DescriptionAbout JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities: Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. Sales process optimization through the integration of applications and tools. CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. Generate, analyze and present reports. Valuating, documenting, implementing, and communicating the company's best practices and formal processes. Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). Record, vet, and route sales leads. Support with trade shows / exhibitions as necessary. Education and Experience: College education required. Minimum of 2 years of administrative experience. Excellent computer skills with extensive knowledge of Word and Excel. Discretion, ethic, good judgment, initiative, and the ability to work independently. Ability to handle multiple projects simultaneously and set appropriate priorities. Excellent oral and written communication skills. Aptitude for creative thinking and problem solving. Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $65k-70k yearly 27d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Gary, IN?

The average operations specialist in Gary, IN earns between $32,000 and $80,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Gary, IN

$51,000

What are the biggest employers of Operations Specialists in Gary, IN?

The biggest employers of Operations Specialists in Gary, IN are:
  1. Crossroads YMCA
  2. Us #1364 Federal Credit Union
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