Order clerk vs order management representative

The differences between order clerks and order management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order clerk and an order management representative. Additionally, an order management representative has an average salary of $38,236, which is higher than the $31,842 average annual salary of an order clerk.

The top three skills for an order clerk include customer service, purchase orders and data entry. The most important skills for an order management representative are order entry, purchase orders, and customer service.

Order clerk vs order management representative overview

	Order Clerk	Order Management Representative
Yearly salary	$31,842	$38,236
Hourly rate	$15.31	$18.38
Growth rate	-	-
Number of jobs	82,089	146,936
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 58%
Average age	43	43
Years of experience	2	2

Order clerk vs order management representative salary

Order clerks and order management representatives have different pay scales, as shown below.

	Order Clerk	Order Management Representative
Average salary	$31,842	$38,236
Salary range	Between $25,000 And $39,000	Between $26,000 And $56,000
Highest paying City	Vancouver, WA	-
Highest paying state	Nevada	-
Best paying company	Costco Wholesale	-
Best paying industry	Technology	-

Differences between order clerk and order management representative education

There are a few differences between an order clerk and an order management representative in terms of educational background:

	Order Clerk	Order Management Representative
Most common degree	High School Diploma, 33%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	-	-

Order clerk vs order management representative demographics

Here are the differences between order clerks' and order management representatives' demographics:

	Order Clerk	Order Management Representative
Average age	43	43
Gender ratio	Male, 34.5% Female, 65.5%	Male, 27.3% Female, 72.7%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order clerk and order management representative duties and responsibilities

Order clerk example responsibilities.

Truck load orders within the WMS system.
Work with AS400 software to input warehouse merchandise.
Enter crude oil run tickets into AS400 for calculation.
Coordinate with freight forwarders to expedite international shipments.
Input order entries for Comcast sales representatives.
Enter the Comcast billing system to change or set up services to new/existing customers.

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Order clerk vs order management representative skills

Common order clerk skills

Customer Service, 17%
Purchase Orders, 17%
Data Entry, 13%
Telephone Calls, 7%
Logistics, 6%
Customer Orders, 5%

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

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Office and Administrative Industry
Order Clerk
Order Clerk vs Order Management Representative

Updated January 8, 2025

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