Order dispatcher vs dispatcher

The differences between order dispatchers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order dispatcher and a dispatcher. Additionally, an order dispatcher has an average salary of $38,698, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for an order dispatcher include service orders, service calls and maximo. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Order dispatcher vs dispatcher overview

	Order Dispatcher	Dispatcher
Yearly salary	$38,698	$35,328
Hourly rate	$18.60	$16.98
Growth rate	-	4%
Number of jobs	20,023	5,818
Job satisfaction	-	4.25
Most common degree	High School Diploma, 35%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Order dispatcher vs dispatcher salary

Order dispatchers and dispatchers have different pay scales, as shown below.

	Order Dispatcher	Dispatcher
Average salary	$38,698	$35,328
Salary range	Between $25,000 And $59,000	Between $27,000 And $44,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	Mt. San Antonio College
Best paying industry	-	Government

Differences between order dispatcher and dispatcher education

There are a few differences between an order dispatcher and a dispatcher in terms of educational background:

	Order Dispatcher	Dispatcher
Most common degree	High School Diploma, 35%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Order dispatcher vs dispatcher demographics

Here are the differences between order dispatchers' and dispatchers' demographics:

	Order Dispatcher	Dispatcher
Average age	43	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between order dispatcher and dispatcher duties and responsibilities

Order dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Create service work orders in the Maximo computerize maintenance management system.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

Order dispatcher vs dispatcher skills

Common order dispatcher skills

Service Orders, 25%
Service Calls, 21%
Maximo, 12%
Data Entry, 10%
Satisfactory Performance, 7%
Facilities Maintenance, 4%

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%