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The differences between order processors and fulfillment specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an order processor has an average salary of $32,983, which is higher than the $28,565 average annual salary of a fulfillment specialist.
The top three skills for an order processor include customer service, data entry and rf scanner. The most important skills for a fulfillment specialist are PET, HR, and customer service.
| Order Processor | Fulfillment Specialist | |
| Yearly salary | $32,983 | $28,565 |
| Hourly rate | $15.86 | $13.73 |
| Growth rate | - | 1% |
| Number of jobs | 34,672 | 194,228 |
| Job satisfaction | - | 3 |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 46% |
| Average age | 43 | 38 |
| Years of experience | 2 | - |
An order processor is responsible for monitoring the database platform of a business. Duties include responding to customers' inquiries and concerns, processing orders, administering payments, and verifying order details before shipment, ensuring the items' quality and quantity to prevent order delays and customer complaints. Order processors update inventory records, prepare invoices, and resolve billing discrepancies. They also coordinate closely with delivery drivers and dispatchers to confirm successful deliveries accurately and efficiently. An order processor requires having computer competencies and excellent communication skills, especially on tracking orders and handling customers' feedback about the services.
In a warehouse setting, a fulfillment specialist is in charge of preparing and processing orders in a timely and efficient manner. Their responsibilities include receiving orders and invoices, understanding the needs of clients, participating in loading and unloading deliveries, locating and obtaining orders from particular areas, monitoring the inventory of products, and devising strategies to optimize order fulfillment procedures. Furthermore, as a fulfillment specialist, it is essential to maintain an active communication line with warehouse staff, all while implementing the company's policies and regulations.
Order processors and fulfillment specialists have different pay scales, as shown below.
| Order Processor | Fulfillment Specialist | |
| Average salary | $32,983 | $28,565 |
| Salary range | Between $26,000 And $40,000 | Between $22,000 And $36,000 |
| Highest paying City | Fall River, MA | Reno, NV |
| Highest paying state | Rhode Island | Washington |
| Best paying company | Lockheed Martin | General Electric |
| Best paying industry | Technology | Manufacturing |
There are a few differences between an order processor and a fulfillment specialist in terms of educational background:
| Order Processor | Fulfillment Specialist | |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between order processors' and fulfillment specialists' demographics:
| Order Processor | Fulfillment Specialist | |
| Average age | 43 | 38 |
| Gender ratio | Male, 36.7% Female, 63.3% | Male, 47.3% Female, 52.7% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 19.1% Asian, 6.4% White, 58.4% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |