Patient access representative jobs in Burnsville, MN - 1,370 jobs

New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Elim Preferred Services is hiring a motivated and hardworking Customer Service Representative to join our team. In this role, you will answer phone calls and assist customer needs, process orders, and create reports/ quotes as needed. Our ideal candidate has strong attention to detail, excellent communication skills, and works well independently and in a team. Position Type: Full-Time, benefits eligible position Wage Range: $25 - $30 / hour depending on experience Shift Available: Monday - Friday 8:00 AM - 5:00 PM Location: 3500 Holly Lane N Suite 30, Plymouth MN, 55447 Customer Service Representative responsibilities: Answer phone calls and assist customer needs. Process orders for customers by phone, fax, email or online. Create reports and quotes as needed. Perform additional tasks as needed. Customer Service Representative requirements: Recent customer service experience needed. Must be detail-oriented and able to multi-task/ prioritize tasks. Proficient computer skills including Microsoft Suite (Word, Excel, Outlook, etc.) High priority on customer service. Excellent verbal and written communication skills. Able to work with frequent interruptions. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Since the early 1990's, Elim Preferred Services has been dedicated and passionate about providing the highest quality of cost-effective services and products for our customers and the residents they care for. We are committed to our customers and our number one goal is to provide exceptional service. Our commitment is to excellence, integrity, and a desire to serve as the provider of choice in the long-term care industry. Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

Benefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Why Work at Banner? For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA. Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do. Pay and Benefits Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to: 401(k) with match Student Loan 401(k) match program Medical, Dental, and Vision Insurance Plans HSA (Health Savings Account) with company contribution Paid Time Off (PTO) Sales and Profit Sharing Eligibility Flexible work hours Life Insurance Paid Parental Leave Pet Insurance Base Pay Range: $19.86 - $26.63 * Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering. Position Summary The Customer Service Representative provides an initial point of contact for representatives, distributors, and direct customers to resolve inquiries which include, but are not limited to: tracking shipments, expediting deliveries, preparing sales agreements, checking product availability and answering basic questions about products. This position reports to Global Customer Care Manager. The hours for this role are Monday-Friday, 8:30 a.m.- 5:00 p.m. This position requires full-time onsite. What You'll Be Doing This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role. Key Responsibilities Providing high quality support and a great customer experience by creating and nurturing relationships with customers and channel partners Managing multiple priorities simultaneously including phone calls, order entry, online chat, email, and responding to sales team member questions/requests Receiving and processing orders from customers and channel partners for shipment from designated manufacturing plants Manage customer requests for assistance, information, and issue resolution. Collaborating with and maintaining effective working relationship with Applications Engineers, Area Sales Managers, Business Analysts, Business Development Managers, Management, etc. to assist the customer in any way possible Processing return requests, expedite requests, special price agreements, and trial orders for the sales channel Working closely with Distribution Warehouse staff and Materials Handlers to ensure shipments are prepared and shipped as scheduled Maintaining knowledge of Banner's sales systems and processes Other duties as assigned What You Bring to the Table To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities. Required High School diploma or equivalent 2+ years of direct customer service experience Experience using basic office equipment (multi-line phones, computers, web-based systems) Clear and effective communication style Experience with Microsoft Office Suite Takes initiative and is a great team player Ability to be flexible when needed and takes ownership of their work Ability to work under pressure and meet deadlines to maintain great business relationships Preferred Experience working with end users, manufacturers, distributors, and sales managers Call center experience Experience with Oracle EBS Familiarity with the Return Merchandise Authorization (RMA) process What to Expect at Work Physical Demands The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities. Sit for up to 8 hours per day. Continuous movement, walking, or standing. Exposed to a computer screen for extended periods May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment. Communicate with others frequently. Working Environment The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job. * Corporate office environment - indoor and climate-controlled Core Values Customer Driven, Accountability Focused, Integrity Always, New Solutions - Every Day If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you'll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry. Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status. Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Support business activity, such as handling new business applications, compiling information for the business to submi Customer Service Representative, Customer Service, Representative, Benefits, Client Relations, Retail

Make a Difference in Education Join a Mission-Driven Team! Are you passionate about creating positive change in the Twin Cities through education? Advent Talent Group is hiring an Application Billing Specialist for a respected nonprofit that has be Billing Specialist, Application, Billing, Specialist, Talent, Accounting, Staffing, Program

HealthPartners is hiring a Patient Access Associate Project Coordinator. The person in this position coordinates and supports Patient Access projects; including developing and monitoring project plans. This position maintains project documents, timelines, and ensures the appropriate meetings and tasks occur per a defined project plan. This person is responsible for managing key project deliverables and may assist with project analysis to identify project goals, metrics, and baselines. ACCOUNTABILITIES: Provides support to Patient Access team and coordinates tasks to achieve deliverables. Creates and compiles documentation for project related meetings; Produces project plans, status reporting, and project metrics. Reports and investigates variances between planned and actual project performance. May manage key project deliverables including build, design and training of Care Connection Analyzes project data, dependencies, trends, and resources. Facilitates Requests for Information process from Epic's EMR team Participates in simple issue-resolution analytics Researches and compiles information on requested topics. SKILLS/EXPERIENCE: Strong desktop tool usage including Word, Excel, PowerPoint and Visio Detail-oriented and strong organizational skills Strong interpersonal relationship skills Strong analytical skills Working knowledge of project management software tools (Clarity, Microsoft Project) Demonstrated established partnerships internally and externally Expertise interpreting across technical topics to business needs Ability to manage high degree of change and be flexible REQUIRED QUALIFICATIONS: Bachelor Degree in Computer Science, Business Administration, Healthcare Management or related field (or equivalent experience). Minimum 1 year experience in healthcare operations or technical support Demonstrated Electronic Medical Records experience, preferably Epic systems. Excellent oral and written communication skills. Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. Demonstrated data analysis, data presentation and problem solving skills. Demonstrated leadership capabilities.

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a part-time, 0.5 FTE position based at our Eagan Campus, primarily Orthopedic Urgent Care. Monday-Friday, 4:00pm - 8:00pm. Must be flexible to float to other Summit locations as needed. Primary Duties: * Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed. * Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes * Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient * Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation. * Assist with rescheduling patients when providers schedules change * Responsible for ensuring the patient lobby is accessible, neat and orderly * Performs various administrative duties and other duties, as needed and assigned * Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful Summit's hiring range for this position is $18.76 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

💙Are you looking to transition from direct patient care, but still want to help people? We are a locally based home care agency seeking special health care clinicians to join our in-office administrative team! Are you compassionate, organized, and detail-oriented? If this sounds like you, come join our team and help facilitate our patients' journey through home health from admission to discharge. *****This is an in-office position Monday through Friday***** Specific Job Duties Schedule assigned patients with their initial home care visits Complete the patient chart in our EMR system Call physician offices to obtain verbal orders Receive and document the verbal orders in the patient chart Order DME supplies as requested Assist patients, their caregivers and representatives, clinics, and providers when they call the agency with questions All other duties assigned 🌟 Why You'll Love Working With Us Guaranteed salary with benefits eligibility Strong office support-you're never on your own CEU program to support licensure and continued growth 💰 Compensation & Benefits Salary: $64,480 - $66,685 401(k) with employer match Medical, dental, vision, HSA Life insurance Paid Time Off 🕓 Schedule Monday-Friday, in-office from 8:30 AM to 5:00 PM ❤️ Join a Team That Truly Cares Apply today and discover how rewarding home care can be with a team that values your expertise, growth, and work-life balance. Qualifications 🌟 What We're Looking For If you're a difference-maker who thrives on helping others live healthier, more independent lives, here's what you'll bring to our team: Experience: 2+ years of medical office experience and/or direct patient care Ability to multi-task in a fast-paced environment Ability to work and communicate professionally with patients, medical partners, employees, and supervisors Ability to work independently and as part of a team Requirements: ✅ Current PTA or COTA License in the State of Minnesota, in good standing ✅ Decision-making skills, good judgement, and a strong attention to detail ✅ Technologically proficient and driven by accuracy ✅ Ability to sit, stand, type, see, hear, communicate verbally and in writing

Park Dental Ridges located in Burnsville, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour #PCC Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule FT with Benefits option: Monday: 6:30am-2:15pm Tuesday: 6:30am-2:15pm Wednesday: 1:30pm-8:15pm Thursday: 1:30pm-8:15pm Friday: 6:30am-2:15pm - OR - Pt with Benefits option: Monday: 6:30am-2:15pm Tuesday: 6:30am-2:15pm Wednesday: 1:30pm-8:15pm Thursday: 1:30pm-8:15pm Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates, and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility. Current Schedule for this role: Evenings / 5:00 pm to 1:30 am (.7/56 hours per two-week pay-period) Two week rotation as follows: Week 1: Wednesday, Thursday Week 2: Monday, Tuesday, Friday, Saturday, Sunday Responsibilities * Interview patients to obtain and document accurate patient demographic and insurance information in the medical record. * Use insurance knowledge and resources to accurately code insurance and verify eligibility using online, web-based or phone systems to ensure accuracy and expedite payment. * Perform check-in process including collection of co-pays, signatures on forms, scanning insurance cards and/or IDs and provide patient with any notices according to regulatory requirements. Support price transparency through patient education and collection on estimated financial responsibilities and refer patient to financial assistance/counseling resources as appropriate * Manage daily worklists and/or work queues and resolve assigned tasks in a timely, accurate, and efficient manner. Assist in training and mentoring new and existing staff. * Provide proactive price estimates and communicate to patient to help them understand their financial responsibilities and collect. Inform patient of gaps in coverage, educate patient on available options and refer to financial counseling for assistance. * Prepare and communicate/deliver notices of non-coverage to patients (ex: HINN, ABN, waiver, Medicare lifetime reserve days). * Follow up with payers on active authorized referral requests to verify determination or payer step in determination process. * Adhere to all compliance, regulatory requirements, department protocols and procedures. Protect patient privacy and only access information as needed to perform job duties. Required Qualifications * 2 years combination of customer service, other position in healthcare revenue cycle or * experience in an equivalent level 1 position * Demonstrate the ability to perform accurately and efficiently in EPIC, Microsoft Office Suite, and other computer programs. * Patient collections experience in a medical setting. * Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential. * Ability to work independently and in a team environment. Preferred Qualifications * Post-Secondary Education * Experience being a subject matter expert and demonstrated willingness to support team questions. Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Full-time Description Patient Registration and Scheduling Responsibilities Schedule appointments for new and existing patients: Answer the telephone promptly and in a polite and professional manner. Obtain and enter accurate demographic information into eClinicalWorks EHR. Schedule appointment correctly - review appointment date, time, location, and provider name with caller. Inform new patients of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind new patients to arrive 15 minutes before scheduled appointment to complete paperwork. Answer questions and offer other information, as requested, to provide patient-centric service and a positive impression of the clinic. Reschedule patients, as needed. Act as a liaison for the patients and the clinic: Direct calls to other departments as needed. Create telephone encounters as appropriate to departments for follow up tasks/calls. Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate calls to physicians/practice manager/triage nurse. Teamwork and Development Demonstrates the ability to be proactive, supportive, and collaborative. Share knowledge, promote positivity, and take personal responsibility for your professional development. Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner. Provide outstanding communication, documentation, education, and care to all patients. Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others. Demonstrate the ability to prioritize and respond quickly to changing & fast-paced environment. Requirements Requirements Punctuality and adherence to schedule is a must At least one year of experience in health care, spa or customer service is preferred. Ability to work at a computer for extended periods of time. Ability to thrive in a fast-paced work environment. Strong organizational skills and attention to detail Strong communication skills to interact in a professional manner. Ability to handle confidential and sensitive information. Ability to communicate effectively and transfer confidence on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to exercise independent decision making to handle calls appropriately. Ability to provide excellent customer service. Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and bodily fluids is present. Salary Description $21-$25.00/hour

Join a Top Workplace!! A multi-year Star Tribune Top Workplace award winner, Dermatology Consultants, recently celebrated 75 years in business. Founded in 1949, we are a thriving private dermatology practice with 23 providers across four East Metro clinic locations. The Patient Access Specialist is responsible for making appointments for patients following Dermatology Consultants' procedures. The Patient Access Specialist assists patients on the telephone, schedules appointments, gathers accurate demographic information and insurance information, and registers patients. This position offers flexibility with remote or hybrid work options. Dermatology Consultants offers employees: Competitive Salary; holiday bonus eligibility No Evenings or Weekends Generous Company-funded 401K and Profit Sharing Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more) Free Parking Paid Time Off and Paid Holidays (min. 20 hours/week) Company-sponsored Wellness program Starting Pay Range: $20.00 - $24.00 per hour Duties and Responsibilities: Provide patient-centered customer service, using a multi-line telephone in a pleasant manner Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians' schedule and availability Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients Verify insurance eligibility Reschedule and cancel appointments as needed Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations Maintain strict confidentiality of patient health information Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals Minimum Requirements: HS Diploma or equivalent. 1-2 years' experience in scheduling or reception in a healthcare setting Experience scheduling appointments, registering patients, and obtaining/verifying insurance information Ability to communicate calmly and clearly with patients and others on the phone May occasionally travel to four East Metro clinic locations as a float medical receptionist Knowledge of customer service principles and techniques Ability to navigate computerized scheduling system (Cerner) and to operate standard office equipment including multi-line telephone, computer and fax machine Knowledge of insurance preferred Schedule: Part-Time, 16 -24 hours/week, Weekdays Available Shifts: 10 am - 2 pm 8 am - 4:30 pm (2 - 3 days/week) Flexible shift times available Dermatology Consultants, P.A. is an Equal Opportunity Employer

Patient Access Representative Department: Patient Access - Hospital Remote Work: No Position Type: Part Time Hours Per 2-week Pay Period: 31.5 Shift: Evenings Schedule: 4:30pm-11:30pm, block schedule Weekend Rotation: every other Saturday 4:30 pm-10:00pm Holiday Rotation: Yes Position Summary: The Patient Access Representative will demonstrate behaviors that are consistent with Glencoe Regional Health Values by delivering an exceptional experience to our patients, families and customers. Primary responsibilities include patient registration for hospital inpatient, outpatient, emergency room and urgent care settings. Additional reception and customer service duties include verification of patient demographic information, insurance eligibility and validating guarantor, switchboard and paging functions, working through applicable work queues, as well as completing general office clerical duties. Customer service and patient privacy are top priority. Education and Experience: * Medical secretarial/administrative degree. In leu of educational background, we will accept previous medical office or administrative/secretarial experience. * High school diploma/GED equivalent required. * Strong customer focus required. Must be able to show empathy and have a true passion for helping others. Positive, service-oriented attitude is a must while maintaining strict patient confidentiality. * Successful candidate will exhibit excellent communication, attention to detail, as well as demonstrate flexibility, dependability, and professionalism. * Must be a self-starter with ability to work under pressure in a fast-paced environment. * Proficient in Windows-based computer systems. * Electronic Medical Record (EMR) knowledge helpful; Excellian experience a plus. Note: during orientation/training, this role may be scheduled day hours. Compensation and Benefits: Compensation decisions are made based off of several factors including relevant work experience, education, certification and licensure as well as internal equity. It is not typical for an individual to be hired at the top of their hourly range. Hourly Range: $21.31 to $27.78 Wages are just one part of our employee compensation package. To review our Employee Benefits, visit Employee Benefits | Glencoe Regional Health

Position Overview: Midwest Recovery is seeking a full-time Insurance Billing Coordinator. This position is for 40 hours per week, Monday-Friday, managing insurance and client billing for five drug and alcohol treatment centers. This in NOT a remote position. About Midwest Recovery: Midwest Recovery has 5 offices located in Minnesota which consist of 4 outpatient facilities and 1 inpatient facility. We have facilities in Bloomington, Brooklyn Center, Red Wing, Faribault and Northfield. Duties/Responsibilities: Verify insurance benefits for new and established clients. Submitting claims to the clearing house and researching / correcting denied insurance claims. Monitoring and collecting client balances. Collaborating with clinical and administrative teams to coordinate client care and billing. Attend mandatory staff meetings and training as needed Passion for working with others (being collaborative) and supporting our team members. Other duties as assigned. Qualifications and Skills: 1-2 years health insurance billing experience. Exposure to Electronic Medical Record systems (specifically Procentive) preferred. Committed to communicating with staff and clients regarding billing issues Must be punctual in reporting to work. Be organized and detail oriented. Be a team player. Be able to work independently on tasks assigned. Have strong written and verbal communication skills and strong interpersonal skills. Compensation and Benefits: Health Insurance and Supplemental Benefits (including dental, vision, and life) 401(k) with employer match Two weeks Paid Time Off with immediate accrual Paid Holidays Options to flex time upon supervisor approval Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Medical billing: 1 year (Required) Job Type: Full-time Salary: $45,000.00 - $50,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: In person

About the Role: The Patient Registration/Access Representative plays a critical role in the healthcare delivery process by serving as the first point of contact for patients entering the healthcare system. This position is responsible for accurately collecting and verifying patient information, ensuring that all necessary documentation is complete and compliant with healthcare regulations. The representative facilitates smooth patient access to medical services by coordinating with clinical and administrative teams to schedule appointments and manage patient records. By maintaining clear communication and providing exceptional customer service, this role helps to enhance patient satisfaction and operational efficiency. Ultimately, the Patient Registration/Access Representative ensures that patients experience a seamless and welcoming registration process, which supports the overall quality of care provided by the healthcare facility. Minimum Qualifications: High school diploma or equivalent required. Previous experience in patient registration, medical office, or healthcare customer service preferred. Basic knowledge of medical terminology and healthcare insurance processes. Proficiency with electronic health record (EHR) systems and standard office software. Strong communication and interpersonal skills. Preferred Qualifications: Associate degree or higher in healthcare administration or related field. Experience with specific EHR platforms such as Epic, Cerner, or Meditech. Familiarity with HIPAA regulations and patient privacy standards. Bilingual abilities to assist diverse patient populations. Certification in medical office administration or patient access services. Responsibilities: Greet patients and visitors promptly and professionally, providing assistance with the registration process. Collect, verify, and enter patient demographic, insurance, and medical information accurately into electronic health record systems. Obtain necessary authorizations and consents for treatment and insurance purposes in compliance with regulatory standards. Coordinate appointment scheduling and communicate effectively with clinical staff to ensure timely patient access to services. Address patient inquiries and resolve registration-related issues while maintaining confidentiality and adhering to HIPAA guidelines. Maintain up-to-date knowledge of insurance plans, billing procedures, and healthcare policies to support accurate patient registration. Collaborate with billing and clinical departments to resolve discrepancies and facilitate smooth patient account management. Skills: The Patient Registration/Access Representative utilizes strong communication skills daily to interact effectively with patients, families, and healthcare staff, ensuring clarity and empathy throughout the registration process. Attention to detail is essential when entering patient data and verifying insurance information to prevent errors that could impact billing and care delivery. Proficiency with electronic health record systems and office software enables efficient management of patient information and scheduling tasks. Problem-solving skills are applied to address patient concerns and resolve discrepancies in records or insurance coverage. Additionally, knowledge of healthcare regulations and privacy standards guides the representative in maintaining compliance and protecting sensitive patient information.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.