Patient access representative jobs in Chicopee, MA - 709 jobs
All
Patient Access Representative
Patient Representative
Scheduler
Patient Care Representative
Customer Service Representative
Scheduling Specialist
Registrar
Patient Service Specialist
Patient Care Coordinator
Customer Service Representative
Franklin Professionals 4.5
Patient access representative job in Gardner, MA
Why Join Us?
If you take pride in precision, enjoy building lasting customer relationships, and want to be part of a dependable, team-oriented company, this role offers a place to grow your skills and make a real impact. You'll be trusted with important customer accounts, supported by a collaborative team, and rewarded for doing things right the first time-all within a stable, growing manufacturing environment.
Position Summary
The Customer Service Representative is the primary point of contact for customers and a key driver of order accuracy, customer satisfaction, and long-term account success. This is a highly detail-oriented, phone-based role supporting a defined customer base while working closely with Sales, Shipping, and Operations. Success requires strong follow-through, attention to detail, and a team-first mindset.
Essential Duties & Responsibilities
Accurately enter and process customer orders in the ERP system, ensuring correct part numbers, units of measure, pricing, and delivery requirements
Provide timely, accurate product information and quotations via phone and email
Track order status, proactively communicate updates, and resolve issues to support on-time delivery
Manage a defined customer base and region while assisting with incoming calls as part of a shared team queue
Maintain detailed and accurate customer records, including contacts, routing details, and account notes
Qualify customer RFQs for completeness and accuracy prior to order release
Follow up on lost or dormant business to support customer retention efforts
Partner closely with Regional Sales Managers to communicate customer needs, opportunities, and concerns
Support business development initiatives such as samples, direct mailings, and follow-up outreach
Meet daily productivity and accuracy expectations, including order volume and error reduction
Consistently follow established quality, accuracy, and attendance standards
Perform other duties as assigned
What Success Looks Like in This Role
Consistently high accuracy in complex, high-volume order entry
Confident, friendly, and professional phone presence
Ability to stay focused and precise while managing repetitive tasks
Reliable attendance and steady performance in a fast-paced office environment
Willingness to support teammates and share ownership of customer outcomes
Minimum Experience & Skills
2+ years of customer service, inside sales, order entry, or administrative experience in a detail-driven role
Proven ability to accurately manage complex data and high-volume transactions
Strong verbal and written communication skills; comfortable with frequent phone interaction
Proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with ERP systems preferred (manufacturing experience a plus)
Ability to work independently while contributing to a close-knit, collaborative team
Education
Degree not required; relevant experience and demonstrated accuracy are prioritized
Work Environment & Schedule
Full-time, onsite position (Monday-Friday, 8:00 AM-5:00 PM)
Business-casual office environment
Frequent use of computer systems and phone
Occasional exposure to manufacturing and warehouse environments
May occasionally lift up to 15 pounds
Why This Role May Be a Great Fit
Stable, growing manufacturing company with long-standing customer relationships
Supportive, team-oriented department with hands-on training
Ideal for someone who values consistency, skill-building, and long-term growth over rapid promotion
Annual company-wide bonus based on overall performance
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.
$35k-43k yearly est. 21d ago
Looking for a job?
Let Zippia find it for you.
Choose your schedule - Earn At Least $1225 For Your First 110 Trips, Guaranteed.
Uber 4.9
Patient access representative job in Springfield, MA
Earn at least $1225 driving with Uber when you complete your first 110 trips in 30 days.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 110 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1225*-if not more-when you complete 110 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. xevrcyc Click through to read full terms and conditions.
$31k-51k yearly est. 2d ago
Customer Service Representative (Insurance)
Talentburst, An Inc. 5000 Company 4.0
Patient access representative job in Worcester, MA
Role : Service Representative - CL Customer Service Center
Duration : 6 Months+
Mode: Hybrid (3 days per week onsite)
Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment
We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA.
We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance)
Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training)
Position Overview/Summary:
As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items.
Responsibilities/Essential Functions:
Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others.
This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests.
Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails.
Provide timely, quality service to Agents, commercial policy holders, and vendors.
May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests .
Completes certificate of insurance and ID card requests within service level expectations.
After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus.
In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc.
All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly.
Key Measures of Success:
Service
Quality
Productivity
Education and Experience:
College degree preferred but not required.
Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service.
Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources.
Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience.
Demonstrated professional telephone etiquette.
Demonstrated ability to work well within a team environment .
#TB_EN
$36k-42k yearly est. 4d ago
Assistant Registrar/Degree Auditor
Springfield College 4.0
Patient access representative job in Springfield, MA
The Registration Assistant/Degree Auditor reports to the Registrar and carries primary responsibility to maintain oversight of physical degree audits in accordance with curriculum approvals, graduation applications, researching and verifying student information, processing substitutions/waivers, preparing degree audit materials for review by department chairs and program coordinators, and the reviewing, analyzing and processing information leading to the official conferral of degrees. The Degree Auditor must possess strong technical, organizational, and communication skills while being able to both work independently and collaboratively with institutional stakeholders (Department Chairs, Program Coordinators, the Deans, etc.) to assure accuracy in the completion of a student's degree requirements.
Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.
Responsibilities
* Oversight of all associated degree audit components.
* Create and maintain all degree audit block scribes in DegreeWorks in conjunction with approval of Curriculog proposals.
* Support the Registrar with maintenance of all configurations and dashboard properties in DegreeWorks.
* Serve as an Administrator approval step reviewer on all Curriculog proposals to ensure clarity and resolution of any issues prior to formal approval.
* Collaborate with institutional stakeholders (Registrar, Academic Advising, Department Chairs, and/or Deans) as necessary to review information for clarity.
* Process all substitutions/waivers.
* Review all Course Substitution and Waiver Request Form submissions at the College regardless of the student's degree level or campus.
* Create/edit/remove exceptions in DegreeWorks in accordance with established internal processes.
* Communicate updates to the corresponding student, their academic advisor(s), and their Department Chair(s).
* Manage initial and follow-up graduation application/audit review processes.
* Administer the ********************** account including responding to inquiries, follow-up questions or concerns, and requests from a student to change their graduation application term, diploma name, diploma address, and/or Commencement participation status on their graduation application submission.
* Prepare and regularly distribute communications to eligible students about the need to submit a graduation application based on their degree level, program, and credit total.
* Maintain master list of graduation application submissions by term.
* Conduct initial review of all graduation application submissions immediately after the add/drop deadline for the corresponding term as indicated on the academic calendar.
* Conduct several additional reviews of the degree audit for each student who submitted a graduation application several times over the term.
* Coordinate with the Assistant Registrar/Student Data Coordinator and other Registrar's Office staff to assure receipt of all required grades and paperwork (change of major/concentration/minors, waivers/substitutions, transfer credit, etc.)
* Continually update the graduation application status and graduation status in Banner for each student as their degree audit is reviewed and/or components of their academic record change.
* Provide updates to students, their advisor(s), and their Department Chair(s) regarding the status of the student's graduation application and degree audit with additional emphasis on individuals whose outstanding degree requirements are not in-progress on their degree audit.
* Support the Registrar regarding Commencement eligibility status checks and updates of identified students.
* Oversee communication related to and collection of Petition to March Early Form for otherwise ineligible students who wish to participate at Commencement.
* Degree conferral processing.
* Conduct a final review of the degree audit for each student who submitted a graduation application beginning on the end of term date as indicated on the academic calendar.
* Update the graduation application status, graduation status, and student status in Banner for each student as their degree is conferred.
* Update the graduation application term in Banner for each student that submitted a graduation application for the corresponding term that did not receive conferral.
* Provide updates to their advisor(s), and their Department Chair(s) regarding the status of the student's conferral and/or graduation application term deferral.
* Oversee diploma order process from all conferred degrees, including diploma re-orders.
* Coordinate with Registrar's Office staff regarding the updated placement of student file folders once degrees have been conferred.
* Assists in supervision of Catalog and Communications Coordinator regarding curriculum issues including problem resolution, forms maintenance, and processing of catalog and administrative system data.
* Provides support to the Registrar's Office staff with regards to problem resolution, facilitating and ensuring effective working relationships between staff and interoffice relationships, developing documentation and trainings highlighting procedures and best practices, as well as general guidance as necessary.
Qualifications
* Associate's or vocational/ technical school degree in Business Management, Computer Science, Education, or Communications required
* Bachelor's degree in Business Management, Computer Science, Education, or Communications preferred
* Minimum of 1-3 years of work-related experience required
Knowledge, Skills & Abilities
Administrative Student Data systems, organized, detail oriented, able to communicate (written and verbal) with all levels of the organization, work independently, some training background is beneficial.
$42k-52k yearly est. 45d ago
Patient Access Services Coordinator - Per Diem
Massachusetts Eye and Ear Infirmary 4.4
Patient access representative job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
The PatientAccess Services Coordinator is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining PatientAccess Services Department records and statistics.
Qualifications
ESSENTIAL JOB FUNCTIONS:
Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form.
Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.
Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service.
Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up to date throughout each day. Track cancellations and no-shows.
Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly.
Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines.
Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments.
Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data.
Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others.
Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary.
Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary.
Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize Keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports.
Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information.
Distribute federal and state-mandated information to patients.
Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome.
Notify insurance carriers of admissions, observations, or other patient visits as required.
Receive payments from patients or their representative. Assist patients with short form Free Care applications.
Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping.
Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs.
Maintain census statistics and index of assigned and vacant beds.
Requisition office supplies and forms when necessary.
When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention.
Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards.
Meet annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested.
Additional Job Details (if applicable)
MINIMUM REQUIREMENTS:
High school diploma or equivalent required
One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patientaccess services experience preferred.
Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred
Previous cashiering experience preferred
Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred
Demonstrated interpersonal, oral and written communication skills required
Remote Type
Onsite
Work Location
30 Locus Street- LAND
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 7d ago
Part-Time Accessibility Specialist
Western New England University 4.1
Patient access representative job in Springfield, MA
The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include:
Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam.
Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate.
Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families.
Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records.
Purpose:
The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support.
Essential Job Functions:
Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community.
Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts.
Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology.
Review student disability documentation and registration information to ensure that all files are complete.
Schedule accommodated exams.
Communicate appropriate proctor scheduling needs.
Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center.
Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials.
Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing.
Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities.
Instruct students in accordance with faculty exam guidance to utilize technology as needed.
Manages data entry and scans documents for student files.
Maintain case files and confidential student records through various databases.
Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams.
Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services
Coordinate Zone and parking accommodations as appropriate.
Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures.
Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs.
Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge.
Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs.
Other Functions:
Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology.
Assume responsibility for continued professional growth.
Assume other duties and special projects as assigned.
Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504.
Qualifications
Minimum Qualifications:
Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree.
Minimum Associate's level of education is preferred.
Experience with IEP, 504, or college-level accommodation plans is required.
Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required.
Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty.
Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities.
Working Environment:
To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required.
To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily.
To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required.
To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required.
Exposure to temperature extremes is seldom or not present.
Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present.
Frequency of exposure to injury to self and/or others is seldom or not present.
This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.
$40k-45k yearly est. 17d ago
Bilingual Spanish speaking Care Coordinator
Advocates 4.4
Patient access representative job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 55d ago
MPR Planning & Scheduling Specialist
Pacaero
Patient access representative job in Springfield, MA
Job DescriptionDescription:
PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor.
The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment.
This position is located in Agawam, MA and is onsite, full-time, Monday - Friday.
Requirements:
MRP & Material Planning Execution:
• Own daily MRP execution to ensure materials and components are available to support production schedules.
• Convert MRP signals into actionable purchase requisitions and production orders.
• Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery.
• Expedite materials and coordinate closely with Procurement, Inventory Control, and Production.
• Maintain accountability for inventory accuracy, material readiness, and schedule adherence.
Production Scheduling & Shop Floor Coordination:
• Support and execute production scheduling activities in alignment with customer demand and capacity.
• Maintain constant visibility into job status, work-in-process, and upcoming production priorities.
• Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues.
• Spend time on the shop floor to validate execution against plan and support rapid problem-solving.
• Drive on-time shipment performance through disciplined follow-up and timely escalation.
Data Accuracy & System Integrity:
• Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels.
• Ensure ERP/MRP data supports realistic planning and effective execution.
• Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them.
• Support reporting and visibility related to material status, shortages, and schedule performance.
Continuous Improvement & Cross-Functional Collaboration:
• Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow.
• Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams.
• Support process standardization and best practices across planning and materials management.
• Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance.
QUALIFICATIONS
• Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role.
• Strong understanding of how materials, capacity, and production schedules interact on the shop floor.
• Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments.
• Experience working within an ERP/MRP system in a manufacturing environment.
• Strong communication skills and the ability to work effectively across functions.
• Willingness to spend time on the shop floor to ensure execution aligns with plan.
PREFERRED QUALIFICATIONS
• Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems.
• APICS CPIM or related supply chain certification.
• Advanced Excel or reporting skills.
• Experience in lean manufacturing, continuous improvement, or demand-driven planning environments.
SKILLS & COMPETENCIES
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and data accuracy.
• Ability to manage competing priorities in a fast-paced manufacturing setting.
• Proactive problem-solver with a strong sense of accountability.
• Collaborative team player with the ability to influence without authority.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Manufacturing and office environment with regular presence on the shop floor.
• Frequent walking, standing, and interaction with production areas.
• Ability to lift up to 25 lbs as required.
• Occasional overtime may be required to support production demands.
Salary range: $65,000 - $90,000/yr
Compensation & Benefits
The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment.
PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms.
Export Control Requirements
This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
$65k-90k yearly 7d ago
Patient Access Services Coordinator - Per Diem
Brigham and Women's Hospital 4.6
Patient access representative job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
The PatientAccess Services Coordinator is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining PatientAccess Services Department records and statistics.
Qualifications
ESSENTIAL JOB FUNCTIONS:
* Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form.
* Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.
* Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service.
* Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up to date throughout each day. Track cancellations and no-shows.
* Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly.
* Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines.
* Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments.
* Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data.
* Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others.
* Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary.
* Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary.
* Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize Keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports.
* Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information.
* Distribute federal and state-mandated information to patients.
* Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome.
* Notify insurance carriers of admissions, observations, or other patient visits as required.
* Receive payments from patients or their representative. Assist patients with short form Free Care applications.
* Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping.
* Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs.
* Maintain census statistics and index of assigned and vacant beds.
* Requisition office supplies and forms when necessary.
* When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention.
* Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function.
* Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards.
* Meet annual competency and retraining requirements.
* Attend meetings as required.
* Perform other functions/duties as requested.
Additional Job Details (if applicable)
MINIMUM REQUIREMENTS:
* High school diploma or equivalent required
* One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patientaccess services experience preferred.
* Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred
* Previous cashiering experience preferred
* Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred
* Demonstrated interpersonal, oral and written communication skills required
Remote Type
Onsite
Work Location
30 Locus Street- LAND
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 6d ago
Patient Representative
Midstate Radiology Associates, LLC
Patient access representative job in Vernon, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Vernon Imaging Location.
Mon - Fri 8:30 AM - 5:00 PM.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 6d ago
Patient Access Representative/FT 40 hours/nights with weekend responsibilities
Bristol Hospital Group 4.6
Patient access representative job in Bristol, CT
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
The PatientAccessRepresentative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving services at Bristol Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information. Collects copay and deductible amounts at time of service. Verifies insurance and provider information. Assists medical and nursing staff in appropriate patient placement. This role may be required to rotate to other departments as needed by the business.
SCHEDULE: 11p - 7a with every other weekend
Essential job functions and responsibilities:
Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
Registers patients who present for hospital services and collect copay and deductible amounts. Obtains all necessary signatures at the time of registration or arrival.
Courteously answers the telephone and answers all questions in a timely manner.
Identifies and refers uninsured and under-insured patients to the Financial Counselor or similar appropriate representative as necessary.
Maintains a positive working relationship with patients/families, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image.
Performs miscellaneous job related duties as requested.
Ability to work in a stressful environment and tactfully handle sensitive issues; ability to present a calm, professional manner and to manage a wide range of patient conditions; ability to multitask; ability to maintain a sense of order in a busy and noisy environment; ability to provide good internal and external customer relations.
Qualifications
Education / minimum requirements:
High school graduate. Some knowledge of medical terminology, pre-admission, and insurance preferred. Requires good communication skills, both written and verbal. Understands the impact of patient registration on the financial revenue cycle. Requires knowledge of on-line computer systems and applications.
State/Federal Mandated Licensure or Certification Requirements:
None.
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Superior customer service, telephone and interpersonal skills. Working knowledge of medical terminology, as well as typing and data entry skills. PC literacy preferred.
Physical Requirements:
Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting, up to and in excess of fifty pounds. Ability to occasionally operate wheelchair and stretcher with patients. Occasionally assist in lifting/moving patients on and off stretchers, chairs, etc. Occasionally may have to assist in discharge of patients.
Cognitive Requirements:
Excellent clerical skills, good written and oral communication skills, literate in English. Good organizational skills with the ability to follow written and verbal directions with multiple steps.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$32k-36k yearly est. 6d ago
Patient Care Representative
Baystate MRI & Imaging Center
Patient access representative job in Springfield, MA
The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. This hours for this opening are Tuesday-Friday, 3pm-9:30pm, E/O Saturday 6am-6:30pm
:
What you will do
Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day's appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Maintain co pay/petty cash accuracy and make daily bank deposits
Assist with on-boarding and training of new employees
Performs other related duties as required
Work to maintain survey return rates in conjunction with company guidelines and goals
Workflow in collaboration with multi-departments to ensure efficiencies
Required Qualifications
What you need:
High School Diploma required
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional :
Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-29 hourly Auto-Apply 20d ago
Patient Care Representative/Technologist Aide
Shields Imaging at Heywood Healthcare
Patient access representative job in Springfield, MA
What you will do
Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed.
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day's appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list)
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Assists In patient interview process
Assists in preparing patient scan room
Maintain co pay/petty cash accuracy and make daily bank deposits
Performs other related duties as required
Required Qualifications
What you need:
High School Diploma required
Must be CPR certified
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional :
Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-29 hourly Auto-Apply 60d+ ago
Patient Access Services Representative - Per Diem
Brattleboro Retreat 4.0
Patient access representative job in Brattleboro, VT
Job Summary: Under the general guidance of the PatientAccess Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve.
Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement.
QUALIFICATIONS:
Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered.
A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred.
A minimum of two years experience working in a behavioral health environment preferred.
A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Varies
Per Diem
$41k-45k yearly est. Auto-Apply 60d+ ago
Patient Care Representative
42 North Dental
Patient access representative job in Meriden, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
We can recommend jobs specifically for you! Click here to get started.
$33k-41k yearly est. Auto-Apply 60d+ ago
Choose your schedule - Earn At Least $1225 For Your First 110 Trips, Guaranteed.
Uber 4.9
Patient access representative job in Belchertown, MA
Earn at least $1225 driving with Uber when you complete your first 110 trips in 30 days. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds:
Get started today and we'll provide support along the way.
Get paid fast:
Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings:
Earnings guaranteed for your first 110 trips with Uber.
Flexible schedule:
You control when and where you drive.
24/7 support:
The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1225*-if not more-when you complete 110 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
$31k-51k yearly est. 2d ago
MPR Planning & Scheduling Specialist
Pacaero
Patient access representative job in Agawam Town, MA
PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor.
The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment.
This position is located in Agawam, MA and is onsite, full-time, Monday - Friday.
Requirements
MRP & Material Planning Execution:
• Own daily MRP execution to ensure materials and components are available to support production schedules.
• Convert MRP signals into actionable purchase requisitions and production orders.
• Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery.
• Expedite materials and coordinate closely with Procurement, Inventory Control, and Production.
• Maintain accountability for inventory accuracy, material readiness, and schedule adherence.
Production Scheduling & Shop Floor Coordination:
• Support and execute production scheduling activities in alignment with customer demand and capacity.
• Maintain constant visibility into job status, work-in-process, and upcoming production priorities.
• Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues.
• Spend time on the shop floor to validate execution against plan and support rapid problem-solving.
• Drive on-time shipment performance through disciplined follow-up and timely escalation.
Data Accuracy & System Integrity:
• Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels.
• Ensure ERP/MRP data supports realistic planning and effective execution.
• Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them.
• Support reporting and visibility related to material status, shortages, and schedule performance.
Continuous Improvement & Cross-Functional Collaboration:
• Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow.
• Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams.
• Support process standardization and best practices across planning and materials management.
• Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance.
QUALIFICATIONS
• Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role.
• Strong understanding of how materials, capacity, and production schedules interact on the shop floor.
• Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments.
• Experience working within an ERP/MRP system in a manufacturing environment.
• Strong communication skills and the ability to work effectively across functions.
• Willingness to spend time on the shop floor to ensure execution aligns with plan.
PREFERRED QUALIFICATIONS
• Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems.
• APICS CPIM or related supply chain certification.
• Advanced Excel or reporting skills.
• Experience in lean manufacturing, continuous improvement, or demand-driven planning environments.
SKILLS & COMPETENCIES
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and data accuracy.
• Ability to manage competing priorities in a fast-paced manufacturing setting.
• Proactive problem-solver with a strong sense of accountability.
• Collaborative team player with the ability to influence without authority.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Manufacturing and office environment with regular presence on the shop floor.
• Frequent walking, standing, and interaction with production areas.
• Ability to lift up to 25 lbs as required.
• Occasional overtime may be required to support production demands.
Salary range: $65,000 - $90,000/yr
Compensation & Benefits
The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment.
PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms.
Export Control Requirements
This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
$65k-90k yearly 7d ago
Patient Access Representative/FT 40 hours per week/11a - 730p/Mon-Fri
Bristol Hospital Group 4.6
Patient access representative job in Bristol, CT
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
The PatientAccessRepresentative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving services at Bristol Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information. Collects copay and deductible amounts at time of service. Verifies insurance and provider information. Assists medical and nursing staff in appropriate patient placement. This role may be required to rotate to other departments as needed by the business.
Essential job functions and responsibilities:
Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
Registers patients who present for hospital services and collect copay and deductible amounts. Obtains all necessary signatures at the time of registration or arrival.
Courteously answers the telephone and answers all questions in a timely manner.
Identifies and refers uninsured and under-insured patients to the Financial Counselor or similar appropriate representative as necessary.
Maintains a positive working relationship with patients/families, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image.
Performs miscellaneous job related duties as requested.
Ability to work in a stressful environment and tactfully handle sensitive issues; ability to present a calm, professional manner and to manage a wide range of patient conditions; ability to multitask; ability to maintain a sense of order in a busy and noisy environment; ability to provide good internal and external customer relations.
Qualifications
Education / minimum requirements:
High school graduate. Some knowledge of medical terminology, pre-admission, and insurance preferred. Requires good communication skills, both written and verbal. Understands the impact of patient registration on the financial revenue cycle. Requires knowledge of on-line computer systems and applications.
State/Federal Mandated Licensure or Certification Requirements:
None.
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Superior customer service, telephone and interpersonal skills. Working knowledge of medical terminology, as well as typing and data entry skills. PC literacy preferred.
Physical Requirements:
Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting, up to and in excess of fifty pounds. Ability to occasionally operate wheelchair and stretcher with patients. Occasionally assist in lifting/moving patients on and off stretchers, chairs, etc. Occasionally may have to assist in discharge of patients.
Cognitive Requirements:
Excellent clerical skills, good written and oral communication skills, literate in English. Good organizational skills with the ability to follow written and verbal directions with multiple steps.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$32k-36k yearly est. 17d ago
Patient Representative
Midstate Radiology Associates, LLC
Patient access representative job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 21d ago
Choose your schedule - Earn At Least $1225 For Your First 110 Trips, Guaranteed.
Uber 4.9
Patient access representative job in Lee, MA
Earn at least $1225 driving with Uber when you complete your first 110 trips in 30 days. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds:
Get started today and we'll provide support along the way.
Get paid fast:
Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings:
Earnings guaranteed for your first 110 trips with Uber.
Flexible schedule:
You control when and where you drive.
24/7 support:
The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1225*-if not more-when you complete 110 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. xevrcyc Click through to read full terms and conditions.
$31k-51k yearly est. 2d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Chicopee, MA?
The average patient access representative in Chicopee, MA earns between $33,000 and $52,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Chicopee, MA
$42,000
What are the biggest employers of Patient Access Representatives in Chicopee, MA?
The biggest employers of Patient Access Representatives in Chicopee, MA are: