Patient Access Representative
Patient access representative job in Pittsfield, MA
Job Title:- Patient Access Representative
Facility: Berkshire Health Systems- Urgent care
Shift:- 8:00 AM - 8:30 PM, 12 hrs, 36 hrs
Assignment Duration:13 weeks
Pay: $27/hr on W2
Job requirements:
Minimum 2 years current hospital/Urgent Care Access Coordinator experience
ABILITY TO WORK INDEPENDENTLY/HIT THE GROUND RUNNING - REQUIRED
High school diploma required
REGISTRATION/INSURANCE EXPERIENCE REQUIRED
Traveler candidate must have their own vehicle. This is a firm requirement.
Medical Staff Coordinator
Patient access representative job in Great Barrington, MA
Job Title: Medical Staff Coordinator
Duration: 3+ Months (High Chances of extension)
Payrate: $51/hr on W2
THIS NEED IS FOR A MEDICAL STAFF COORDINATOR!
The Medical Staff Cooridinator will coordinate and manage all medical staff organizational, administrative, credentialing and privileging functions. Accountable for meeting JCAHO standards, following hospital organization and policies, meeting medical staff bylaws and rules and regulations; complying with National Practitioner Data Bank regulations and procedures; following credentialing and privilege delineation procedures and understanding legal issues.
Additional Requirements:
Demonstrated critical thinking skills, verbal, written communication skills, tact, good judgment and organizational skills.
Must be detail oriented, a self starter with ability to work independently within job guidelines and be a team player.
Excellent secretarial skills (typing, word processing, Dictaphone or shorthand).
Knowledge of medical terminology helpful, but not required.
Must have flexibility to attend early morning or evening meetings.
Must demonstrate ability to hold all matters conducted in the Medical Staff Office in confidence.
Submission Requirements
3 years minimum Staff Coordinator experience in a Hospital setting required
Must be able to shine in high pressure position encompassing office management skills in a hospital office setting
Associate's Degree in Business or Executive Secretarial Program
Current NAMSS (National Association of Medical Staff Services) Cert Strongly preferred
Traveler must have their own vehicle for this assignment
Perm address must be included in profile
Any/All RTO must be included in profile. ALL SCHEDULING REQUESTS MUST BE MADE AT THE TIME OF SUBMISSION.
Medical Staff Coordinator
Patient access representative job in Great Barrington, MA
Job Title : Medical Staff Coordinator
Duration : 13 Weeks
Education : Associate's degree in business or Executive Secretarial Program
Shift Details : 8hr days 40-hour guarantee (8:00 AM - 4:30 PM)
Job Description:
Medical Staff Coordinator will coordinate and manage all medical staff organizational, administrative, credentialing and privileging functions
3 years minimum Staff Coordinator experience in a hospital setting required
Must be able to shine in high pressure position encompassing office management skills in a hospital office setting
Medical Staff Coordinator
Patient access representative job in Great Barrington, MA
3 years minimum Staff Coordinator experience in a Hospital setting required
Must be able to shine in high pressure position encompassing office management skills in a hospital office setting
Associate's Degree in Business or Executive Secretarial Program
Current NAMSS (National Association of Medical Staff Services) Cert Strongly preferred
Medical Staff Coordinator (Program Manager)
Patient access representative job in Great Barrington, MA
Assignment Type: Travel Contract
Contract Length: 13 Weeks
Shift: Days (8:00 AM - 4:30 PM), 40 hours/week
Seeking an experienced Medical Staff Coordinator to support medical staff operations, credentialing, privileging, and administrative functions. This role ensures compliance with JCAHO standards, medical staff bylaws, and hospital policies. The ideal candidate will excel in a high-pressure environment, demonstrate strong critical thinking, and maintain strict confidentiality.
Requirements
Minimum 3 years of medical staff coordinator experience in a hospital setting (required).
Associate Degree in Business or Executive Secretarial Program (required).
NAMSS Certification (strongly preferred).
Must be able to perform under pressure with strong office management and administrative skills.
Excellent written and verbal communication skills.
Strong attention to detail and ability to work independently.
Knowledge of medical terminology (preferred, not required).
Must have a personal vehicle for the assignment.
Permanent home address must be included in submission (required).
Must reside 50+ miles away from the facility (no locals).
Schedule & Additional Details
40-hour guarantee (8-hour day shifts).
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Plastic Surgery Practice Sales - Patient Care Coordinator
Patient access representative job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Medical Receptionist
Patient access representative job in Hartford, CT
Medical Office Receptionist - Temp to Hire
Hours: Monday - Friday, 7:30 AM - 4:30 PM
Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position.
What's in it for you?
Competitive pay - up to $20/hr
Weekly pay via direct deposit
Access to affordable medical benefits
Free onsite parking
Consistent Monday - Friday schedule (7:30 AM - 4:30 PM)
Opportunity to work with a well-established organization
Responsibilities:
Greet and check-in/out patients at the front desk
Answer inbound telephone calls and route appropriately
Maintain accurate records while ensuring patient confidentiality
Provide exceptional customer service to patients and visitors
Perform general administrative and office tasks as assigned
Qualifications:
Prior experience working in a medical office or healthcare setting
Strong communication and interpersonal skills
Ability to prioritize, multitask, and remain organized in a fast-paced environment
Reliable transportation and flexibility to commute to all three locations
Proficient with basic office systems and able to learn new software quickly
To apply, please submit your application to the job posting.
If you have questions prior to applying, feel free to email .
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Patient Access Coordinator II - 24hrs/Weekends
Patient access representative job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
Schedule: Friday, Saturday, Sunday 7:00am-3:30pm w/rotating holidays
Responsible for ensuring that all necessary information is accurately collected and recorded. Will work to provide a positive patient experience while obtaining the information necessary to facilitate patient care and billing processes.
Qualifications
Essential Functions (Key Roles & Responsibilities):
* Greet patients and families in a professional and welcoming manner
* Verify insurance coverage and pre-authorization requirements
* Collect and enter patient demographics and insurance information into electronic medical records
* Ensure accurate and complete collection of patient demographic and insurance information
* Obtain necessary signatures for consent and authorization forms
* Resolve insurance and billing-related issues
* Maintain a high level of customer service and work to resolve customer complaints and issues in a timely and professional manner
* Adhere to all HIPAA regulations and patient confidentiality guidelines
* Performs other duties as assigned Complies with all policies and standards
Additional Job Details (if applicable)
Qualifications:
* High School Diploma or Equivalent required
* Experience in a healthcare setting, with a focus on patient access and registration 2-3 years required
Knowledge, Skills and Abilities:
* Knowledge of medical terminology and insurance verification procedures.
* Strong customer service skills, including the ability to resolve customer complaints and issues in a professional manner.
* Excellent communication skills, both written and verbal.
* Ability to work well in a fast-paced environment.
* Ability to work effectively in a team-oriented setting.
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
30 Locus Street- LAND
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Access Representative/FT 40 hours per week/nights
Patient access representative job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School Any Health CareDescription
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving services at Bristol Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information. Collects copay and deductible amounts at time of service. Verifies insurance and provider information. Assists medical and nursing staff in appropriate patient placement. This role may be required to rotate to other departments as needed by the business.
SCHEDULE: 11p - 7a with every other weekend
Essential job functions and responsibilities:
Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
Registers patients who present for hospital services and collect copay and deductible amounts. Obtains all necessary signatures at the time of registration or arrival.
Courteously answers the telephone and answers all questions in a timely manner.
Identifies and refers uninsured and under-insured patients to the Financial Counselor or similar appropriate representative as necessary.
Maintains a positive working relationship with patients/families, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image.
Performs miscellaneous job related duties as requested.
Ability to work in a stressful environment and tactfully handle sensitive issues; ability to present a calm, professional manner and to manage a wide range of patient conditions; ability to multitask; ability to maintain a sense of order in a busy and noisy environment; ability to provide good internal and external customer relations.
Qualifications
Education / minimum requirements:
High school graduate. Some knowledge of medical terminology, pre-admission, and insurance preferred. Requires good communication skills, both written and verbal. Understands the impact of patient registration on the financial revenue cycle. Requires knowledge of on-line computer systems and applications.
State/Federal Mandated Licensure or Certification Requirements:
None.
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Superior customer service, telephone and interpersonal skills. Working knowledge of medical terminology, as well as typing and data entry skills. PC literacy preferred.
Physical Requirements:
Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting, up to and in excess of fifty pounds. Ability to occasionally operate wheelchair and stretcher with patients. Occasionally assist in lifting/moving patients on and off stretchers, chairs, etc. Occasionally may have to assist in discharge of patients.
Cognitive Requirements:
Excellent clerical skills, good written and oral communication skills, literate in English. Good organizational skills with the ability to follow written and verbal directions with multiple steps.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Central Registration Specialist
Patient access representative job in Springfield, MA
Center for Human Development (CHD), is currently seeking a Central Registration Specialist to join our growing team. The Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric services.
YOUR ROLE AS A CENTRAL REGISTRATION SPECIALIST:
As a Central Registration Specialist, you will work on-site at our Springfield, MA Corporate CHD office Monday-Friday, 9am-5pm. You will:
Interact with clients and family members seeking to engage or re-engage in treatment
Interact with community providers and partners seeking to refer potential clients for treatment
Interact with other staff, and the community at large in person and on telephone
Verify client insurance, changes and update as required per agency policy
Verify and update demographics
Able to operate office equipment, familiarity with computer data entry and word processing
Able to take messages from individuals directly or referral sources
Schedule appointments for clinicians and prescribers for hospital discharge referrals
Schedule new client appointments for clinicians and/or coordinate with clinic site for coordination of appointments
Communicate special needs and/or requests from referral source to clinic site or CBHI
Requirements:
High school/GED/business school graduate preferred.
Prior experience in a computerized setting preferred.
Proficiency in Microsoft Office Suite/Outlook Email.
Use of electronic medical records is a plus
Must have a valid and active driver's license.
Bilingual candidates are encouraged to apply.(
Bilingual differential available)
Complete and pass background record screening process.
SUCCESS FACTORS:
Our ideal candidate will have previous experience working in a high call volume environment. In this fast-paced call center like environment, you can expect to have a high volume of incoming and outgoing calls that you will make on a daily basis. Incumbents should be highly organized, empathetic to incoming callers and have strong attention to accuracy and details. Additionally you must have strong and professional verbal and written skills as you work with different service providers, internal and external referral resources and community programs and services. Lastly, those applying should have excellent customer service and problem solving skills.
Pay rate: $20.00/hr. complimented with a phenomenal benefit package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays and mileage reimbursement just to name a few.
(
Bilingual differential also available).
AT CENTER FOR HUMAN DEVELOPMENT (CHD), CARE FINDS A WAY:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Cashier/Store CSR
Patient access representative job in Hinsdale, NH
?? Now Hiring! Part-Time Cashier Sandri Hinsdale Store ??
?? Schedule: 12:00 PM 8:00 PM (34 days/week) plus Saturdays 5:30 AM 1:30 PM
Looking for a part-time role where you can stay busy, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandris Hinsdale store! Were hiring a Cashier who can work with a smile, stay organized, and handle the physical pace of a busy convenience store.
?? Who We Are:
Sandri is a family-owned chain of convenience stores with 18 locations across Western Massachusetts, New Hampshire, and Vermont. We pride ourselves on maintaining clean, safe, and welcoming stores where both customers and employees feel appreciated.
?? What Youll Be Doing:
Customer Service & Sales: Greet customers, process transactions accurately, handle lottery sales, and check IDs for alcohol and tobacco purchases.
Keep It Clean: Clean restrooms, sweep/mop floors, wipe counters and pumps, empty trash, and maintain a clean and safe environment inside and outside the store.
Stock & Restock: Refill shelves and coolers, rotate products, and check in deliveries.
Stay Alert: Monitor customer needs and follow all safety and security procedures.
?? Physical Requirements:
This role is active and on your feet! You must be able to:
Stand and walk for extended periods (up to 8 hours).
Lift, carry, and move products and supplies up to 40 lbs.
Bend, reach, kneel, and climb step stools or ladders as needed.
Perform cleaning tasks using mops, brooms, and cleaning agents.
Work in coolers and freezers during restocking (brief periods).
?? Who Were Looking For:
Dependable: Shows up on time, every time.
Friendly & Attentive: Loves helping people and keeping things running smoothly.
Detail-Oriented: Can manage transactions and balances accurately.
Responsible: Follows rules for ID checks and safe practices.
Hard-Working: Takes pride in a clean, organized, and well-stocked store.
?? Perks of Working at Sandri:
?? Uniforms Provided
? Paid Time Off & Vacation (for full-time team members)
?? Growth Opportunities We love to promote from within!
Apply today and bring your energy to a company that values its people!
Compensation details: 13-14.5 Hourly Wage
PI7ddf8cb3cc25-31181-37297868
Registration Coordinator
Patient access representative job in Holyoke, MA
Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care. Our Patient Registration team is seeking an experienced individual to perform clerical duties for the admitting office and emergency registration area, including but not limited to registering patients, obtaining demographic data, and verifying insurance information.
REQUIREMENTS: High School Graduate; must have a minimum of one year medical office experience with public contact and interaction, or equivalent educational training
We offer a competitive salary & benefits package, including:
* low cost health insurance with no deductibles when using HMC services
* dental and vision insurance
* free disability and life insurance
* 403(b) plan
* Up to $8000 in degree/tuition reimbursement
* In-House Pharmacy
* Relaxation Room and Fitness Center
* Other voluntary benefits, such as LegalShield, Pet Insurance
* free onsite parking
Patient Representative
Patient access representative job in Middletown, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
Auto-ApplyPatient Access Services Representative - Per Diem
Patient access representative job in Brattleboro, VT
Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve.
Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement.
QUALIFICATIONS:
* Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered.
* A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred.
* A minimum of two years experience working in a behavioral health environment preferred.
* A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Varies
Per Diem
Patient Care Representative
Patient access representative job in Meriden, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
Auto-ApplyMedical Staff Coordinator
Patient access representative job in Sheffield, MA
The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations.
Additional qualifications include:
Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment.
Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team.
Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods.
Familiarity with medical terminology is beneficial, though not strictly required.
Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees.
Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality.
Submission requirements:
At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment.
Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills.
An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field.
Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
Rehab Patient Access Representative
Patient access representative job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
Shift: 40 HOURS, Day Shift
The Patient Access Representative is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics.
This position reports to the Patient Access Services Supervisor and operates within established organizational and departmental policies and procedures.
Qualifications
MINIMUM REQUIREMENTS:
* High school diploma or equivalent required
* One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred.
* Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred
* Previous cashiering experience preferred
* Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred
* Demonstrated interpersonal, oral and written communication skills required
Additional Job Details (if applicable)
ESSENTIAL JOB FUNCTIONS:
* Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form.
* Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.
* Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service.
* Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up-to-date throughout each day. Track cancellations and no-shows.
* Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly.
* Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines.
* Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments.
* Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data.
* Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others.
* Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary.
* Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary.
* Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports.
* Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information.
* Distribute federal and state-mandated information to patients.
* Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome.
* Notify insurance carriers of admissions, observations, or other patient visits as required.
* Receive payments from patients or their representative. Assist patients with short form Free Care applications.
* Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping.
* Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs.
* Maintain census statistics and index of assigned and vacant beds.
* Requisition office supplies and forms when necessary.
* When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention.
* Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function.
* Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards.
* Meet annual competency and retraining requirements.
* Attend meetings as required.
* Perform other functions/duties as requested.
Remote Type
Onsite
Work Location
4 West Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Representative
Patient access representative job in Middletown, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
Auto-ApplyPatient Access Services Representative - Per Diem
Patient access representative job in Brattleboro, VT
Job Description
Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve.
Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement.
QUALIFICATIONS:
Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered.
A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred.
A minimum of two years experience working in a behavioral health environment preferred.
A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Varies
Per Diem
Patient Information Representative/32 hours per week/evening shifts with weekends
Patient access representative job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Part Time High School 2nd Shift (Evenings) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Job Summary:
Bristol Health is looking for Patient Information Representatives. In this role, you will be the first point of contact for patients, visitors, and staff, providing essential information and assistance. Your exceptional communication skills and friendly demeanor will contribute to creating a welcoming and helpful environment for all individuals entering our hospital
Essential Job Functions and Responsibilities:
Greet and welcome patients, visitors, and staff as they enter the hospital
Creation of visitor badges by running patient and / or visitor identification through badging system
Provide accurate and up-to-date information regarding hospital services, departments, and directions
Assist patients and visitors in locating their desired destinations within the hospital
Answer phone calls and respond to inquiries, providing information or directing calls to the appropriate departments or personnel
Maintain a neat and organized information desk area, ensuring that brochures, maps, and other informational materials are readily available
Coordinate with other hospital staff to ensure smooth patient flow and address any concerns or issues promptly
Handle complaints or difficult situations with professionalism and empathy, escalating matters to the appropriate individuals when necessary
Maintain confidentiality and adhere to privacy regulations when handling patient information
Stay updated on hospital policies, procedures, and safety protocols
Notifies support services (EVS, Engineering, etc) when their attention is required.
Qualifications
Qualifications:
This position requires the ability to multitask, handle inquiries efficiently, and always maintain a professional and courteous attitude
High school diploma or equivalent
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds
Proficiency in using computer systems and basic office software
Exceptional problem-solving skills and the ability to remain calm under pressure
Bristol Health Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Similar programs deemed appropriate by management. Ongoing leadership training.
Physical Requirements:
Manual dexterity. Vision corrected to comply with State of CT driver's license standards. Capable of hearing and verbally communicating.
Work Environment:
Normal patient care environment.
Cognitive Requirements:
Mental flexibility to perform diverse duties. Good communications skills, written and oral and ability to follow written and oral instructions. Able to remain calm and make appropriate decisions in emergency situations. Good organizational skills along with basic computer skills.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.