Patient access representative jobs in Dayton, OH

Employment Type: Full-time contract-to-hire Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support. Key Responsibilities: Resolve client inquiries via phone, email, or chat with professionalism and accuracy. Research policy data and process transactions using multiple administrative systems. Maintain documentation in Salesforce and ensure compliance with state regulations. Identify and mitigate risks (e.g., privacy concerns, anti-money laundering). Build positive relationships and identify cross-selling opportunities. Conduct follow-up calls and conservation efforts to retain business. Must-Have Qualifications: High school diploma. 0-5 years of experience in customer service. Strong communication and interpersonal skills. Ability to thrive in a fast-paced environment; reliable and timely. Nice-to-Have: Call center experience. Bachelor's degree. Desire for long-term growth within the company.

Job Description ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. HOURLY RATE: $23.50-33 HR POSITION SUMMARY: Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences. ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules. MAJOR AREAS OF RESPONSIBILITIES: Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors. Schedule patient appointments for all health center services. Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due. Update and verify patient information. Responsible for daily data entry, charge entry, and payment posting. Verify patient appointments via phone two days after the appointment, and updating the patients' record on the status of the phone call. Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible. Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients. Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team. Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits. Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision. Maintain a clean, orderly and professional waiting room, reception area, and other health services areas. Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services. Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures. Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity. Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service. Perform other duties as assigned. EDUCATION/LICENSURE: High school diploma or equivalent is required. Knowledge, Skills, Abilities and other Qualifications: Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience. Demonstrated exemplary customer service skills. Working knowledge of administrative procedures and organizational policies and procedures. Experience with EMR (Electronic Medical Record) and medical billing software preferred. Proficiency with Microsoft Office (Access, Excel, Word and Outlook). Effective communication skills. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public. Excellent organizational skills with an ability to prioritize and manage multiple tasks. Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment. Work well under pressure and possess the ability to be flexible. Team player with strong communication and interpersonal skills. Ability to maintain confidentiality. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Ability to maintain confidentiality. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

This Specialist will join the insurance verification team and be responsible for patient registration and eligibility verification, benefits investigation, cost estimation, and other tasks related to patient account balances. The Revenue Cycle Management (RCM) team is looking for someone with insurance eligibility and/or claims experience, plus critical thinking skills, attention to detail, and the ability to learn quickly and adapt to a changing environment. Education/Experience: High School Diploma required Two years of experience in healthcare administration/revenue cycle CRCR Certification preferred Skills: Demonstrates excellent customer service Ability to convey empathy Strong problem-solving, problem-prevention, and decision-making skills Ability to manage and prioritize multiple tasks in a fast-paced environment Excellent oral and written communication skills Ability to maintain composure and restore calm in a stressful situation Uses good judgment and diplomacy when dealing with others Desire and ability to work in a team environment Computer proficient with the ability to learn multiple software applications Ability to work with minimal supervision Primary Responsibilities: The purpose of this position is to execute actions on patient account details, including insurance eligibility and benefits verification, cost estimation, answering patient calls, and performing patient account follow-up tasks in the assigned area of the Revenue Cycle process. Essential Functions: Help develop &maintain a corporate culture that supports the mission and values of Mayfield Clinic Verify patient eligibility and benefits in an accurate, timely manner; prepare cost estimates and pre-collect on scheduled services, register new patients, prepare payment plans, and other tasks as required. Make all necessary corrections to patient accounts in collaboration with the claims follow-up team. Research unpaid patient balances and communicate with patients and 7 clinical office staff as needed to pursue payment. Ensure that questions and requests for information are addressed in a timely & professional manner to ensure resolution & reimbursement. Ensure timely & accurate posting of patient payment information, and follow up with patients as needed to ensure full, expected reimbursement for services provided. Maintain documentation and update our practice management system for appropriate claims submission & other pertinent information to identify action taken. Make necessary adjustments as appropriately required by plan reimbursement & company policy. Prioritize accounts based on aging and outstanding dollar amounts or as directed by management. Research & initiate requests for refunds for accounts with credit balances. Answer & initiate phone inquiries regarding bills, charges, claims, and account status. Update data in the practice management system as required. Contribute to the team environment by performing other duties as assigned. Physical Requirements: Hand Movement, including repetitive motions, grasping, holding, and finger dexterity. Reading, Writing, and Hand-Eye Coordination. Vision, including color distinction, and visual inspection. Hearing, Talking, Sitting, Lifting up to 10 pounds, Bending, Reaching Mayfield Clinic Mission: To provide the best neurological care for our patients through: Superior clinical outcomes Compassionate patient care Education and research Innovation Mayfield Clinic Values: All associates who are affiliated with the Mayfield Clinic must agree to use these values as a basis for their employment, and recognize that they are part of the associate s annual Performance Review and Development Plan: Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions. Excellence: We commit to the highest level of performance and continuous improvement. Respect: We embrace the importance of all individuals & value their diverse backgrounds, skills & contributions. Compassion: We commit to being compassionate and empathetic in all of our interactions. Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, & empowerment.

Our Scheduling Specialist plays a pivotal role in ensuring the efficient allocation of resources, including staff and equipment, to meet the operational demands of the airport. This position involves developing and managing complex schedules for various airport activities, such as passenger services, maintenance, and ground support. You will collaborate closely with department managers to understand staffing and resource requirements and adjust schedules accordingly to optimize productivity and meet service levels. Additionally, this role requires monitoring and analyzing schedule performance, identifying areas for improvement, and implementing adjustments to enhance efficiency. Job Description: * Develop and manage comprehensive scheduling systems for all airport operational activities, ensuring optimal resource allocation and efficiency * Coordinate closely with various departments including ground handling, maintenance, and customer service to align their scheduling needs * Analyze operational demands and passenger traffic trends to forecast staffing and resource requirements * Monitor and adjust schedules in real-time to respond to changing operational conditions and emergencies * Ensure compliance with labor laws and union agreements in the creation of work schedules * Collaborate with HR to manage staff availability, vacations, and leave requests, balancing employee needs with operational requirements * Provide regular reports and analyses on scheduling efficiency, staff utilization, and cost implications * Participate in strategic planning to improve scheduling practices and operational efficiency * Manage and resolve complex scheduling conflicts and issues, providing expert guidance and solutions * Foster a culture of continuous improvement, seeking feedback from staff and management to enhance scheduling processes and systems * Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form * Carry out other duties as assigned Qualifications: * 18 years of age or older * Eligible to work in the United States * Ability to read, write, speak, and understand the English language * Demonstrate problem-Solving, Customer Service, Interpersonal, verbal and written communication * Physical activity may include: * Stand and walk for extended periods of time * Ability to lift 50 pounds or more * Be able to hear and respond to the spoken voice and to audible alarms * Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus) To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential requirements. The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Job Description CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm Responsibilities Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. Determine proper payment allocation as required or requested by A/R processing personnel. Resolve short payment discrepancies that customers claim when making payment. Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. Resolve and clear credit balance invoices before such invoices age 60 days. Prepare monthly collection reports to be submitted to Management. Qualifications 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. Commercial collections experience is ideal. High school diploma or equivalent. Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. Basic math and analytical skills Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. Ability to multi-task and prioritize while speaking with customer. Demonstrates good active listening skills, telephone skills and professional email communication skills. Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. Must possess average keyboarding speed with a high level of accuracy.

This is a Causal/PRN position, working varied hours. The individual will be cross trained to multiple areas within the Department. This position reports to the Director of Patient Access. Qualifications: Associate Degree in Medical Office Assistant or similar education desire Knowledge of various common office machines required Strong knowledge of computers and varied software required Prior hospital experience desired Responsibility: Assign patients to a hospital room, interview incoming patients prior to date of admission. Explain hospital policies regarding deposits, parking, personal items, and visitation. Assist patients in understanding their insurance benefits if information is available Input patient information into all necessary computer systems on time and accurately Greet patients in a professional and polite manner at all time. Assist others in the department as needed Ensure all tasks are completed on time and accurately Relieve the cashier and telecommunications operator as needed Follow all written and verbal instructions Provide strong communication skills both within the department and with other areas of the facility Present a professional appearance at all times All other duties as assigned

Job Description We are seeking a Care Coordinator! Fayette County, OH Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided. The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure. Essential Functions: Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families. Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning. Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes. Coordinates family-based services for children, youth, and families in their home, school, and community. Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family. Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans. Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc. All other duties as assigned. Minimum Requirements: Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment). Two years of experience in a coordinated supportive services or care coordination role preferred. Experience working with people with autism spectrum disorders and developmental disabilities preferred. Experience in one or more of the following areas: family systems community systems and resources case management child and family counseling or therapy child protection child development Be culturally humble or responsive with training and experience to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education) Excellent organizational skills with the ability to stay focused and prioritize multiple tasks Demonstrates a high degree of cultural awareness. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems care coordination. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Valid Driver's License required Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

9750 Montgomery Rd., Cincinnati, OH 45242 AUTOMOTIVE LOT ATTENDANT FULL-TIME AND PART-TIME AVAILABLE! Competitive Pay Plan + Great Benefits!5-day work week with possibility for overtime! Columbia Chevrolets Sales Department has an immediate opening for a Lot Attendant. If you are energetic and have a passion for providing excellent customer service, apply online today! We value our employees and invest in their success. Columbia's dealership heritage dates back to 1938 and we have been serving customers from the tri-state area in our Montgomery Road location since 2005. We are proud of our name, heritage, and decades of taking care of customers. We are a member of the Joseph Auto Group and a full-service GM dealership. What we offer: Competitive pay plan Medical, Dental and Vision Insurance(Full Time Benefits) 401(k) retirement plan Paid Vacation 40-hour work week 5-day work week with possibility for overtime! Opportunities for career advancement! Responsibilities - Lot Attendant: Responsible for the appearance of the dealership lots and vehicles. Checking in and merchandising new car inventory and checking for damage Inspecting vehicles for damage Rotating displays for maximum sales Ensuring the lot is organized according to established procedures Keeping sales customer parking area clear of all inventory vehicles at all times Gassing up vehicles General upkeep of the parking lots. Responsible for helping managers with whatever they need such as running errands for company or doing dealer trades Requirements - Lot Attendant: Must have a valid driver's license and a clean driving record Must have a great work ethic Must be able to drive manual and automatic transmission vehicles Must be flexible with work schedule and able to work weekends and evenings Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. RequiredPreferredJob Industries Customer Service

Our purpose is to bring the joy of parenthood through innovative science, but it's difficult to summarize Ovation Fertility in just one sentence. Yes, we're a nationwide network of IVF and genetics laboratories that have been using collaborative medicine to make parenthood possible since 2015. We're also a renowned provider of Fertility Storage Solutions, donor eggs, genetic testing and gestational surrogacy services. However, that's not all. Ovation Fertility is also a great place to work and grow. We're in the business of creating families. Every day, we help patients overcome the complex causes of infertility to have the families they have always dreamed of. We've also created a different type of family: a workplace family. Together, our team members work hard to help patients become parents while helping each other grow to reach their full potential. The Patient Services Coordinator is responsible for providing the day-to-day support to ensure efficient operations of the Ovation Laboratory Front Office. This position is heavily patient facing and requires the ability to multitask in a fast paced environment. The Patient Services Coordinator is required to support the mission, vision, values, and strategic initiatives of Ovation Fertility and must demonstrate a commitment to provide quality service to patients, physicians, coworkers, and the public. We have an immediate opening for a full-time Patient Services Coordinator to join our Cincinnati, OH team. The schedule is Monday-Friday 7:00am-3:30pm, with rotating weekends and 2-3 holidays per year. How You'll Contribute: Greet patients and manage front office Check patients in for appointments and sanitize rooms Answer patient phone calls and route appropriate team Register new patients into laboratory EMR Schedule patient appointments Send and verify consents Take payments and work closely with Ovation Billing team Process and fax completed lab reports results to referring physicians Data entry into EMR Act as liaison between lab staff and medical team Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments Assist lab staff in administrative projects Perform all other duties as assigned What You'll Bring: High school diploma or equivalent is required 2+ years previous experience in an administrative role; medical office experience preferred Knowledge of medical software, terminology and procedures preferred Knowledge of HIPAA Regulations preferred Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information Excellent organizational skills Ability to work independently, under pressure and within deadlines Exceptional written and verbal communication skills and attention to detail Ability to work as part of a team Good research skills Tech savvy Flexibility and willingness to learn at all times Excellent multi-tasking abilities Ability to use billing systems Knowledge of HIPAA Regulations More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen. To learn more about our company and culture please visit our website.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Cincinnati, OH, with a Monday-Friday schedule from 8:00 AM to 4:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

Career Opportunity: School Based Patient Service Specialist Reports to: School Base Operations Manager Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services focusing on the medically underserved, underinsured and uninsured. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care. We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy. Benefits: * Health Insurance and Wellness Rewards Program * Dental, and Vision Insurance * Free Life & Short-Term Disability Insurance * 403(b) Retirement Plan with employer match * Comprehensive Paid Time Off (PTO) * 10 Paid Holidays Position Summary: As a school based Patient Services Specialist, you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you'll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: * Greet and register patients upon arrival * Verify and update patient demographic and insurance information * Collect payments and co-pays for services * Schedule, confirm, cancel, and reschedule appointments * Assist patients with forms and paperwork * Work with the Finance department regarding patient balances * Support administrative and reporting tasks as needed Qualifications: * 1-3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) * Proficiency in Microsoft Office and computer systems * Familiarity with EHR systems; NextGen experience is a plus * Ability to multitask in a busy environment with frequent interruptions * Strong communication and interpersonal skills * Resume must be attached to be considered Equal Employment Opportunity/Drug-Free Workplace: The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.

Job Details Mount St. Joseph University - Cincinnati, OHDescription Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233 Job Title: Standardized Patient Department: Physician Assistant Studies Status: Non-Exempt Supervisor Contact Information: Jen Garrett, Program Director | ******************* | ************* Pay: The Student Employee Pay Wage Policy can be found on my Mount Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester Purpose/Overview: The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students. Responsibilities: Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state. Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case. Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal. Case Preparation: Memorize and thoroughly review case details prior to training and simulation events. Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained. Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty. Confidentiality: Maintain strict confidentiality of case materials and student performance. Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program). Qualifications Qualifications: Attention to detail Professionalism Good memory, concentration, and ability to stay in character Excellent listening skills Strong communication skills (verbal and written) Flexible work schedule Willingness and ability to undergo physical exam procedures Basic computer skills (e.g., accessing email, searching the internet) Ability to follow instructions and portray roles consistently Sensitivity and respect for diversity Acting or theater experience is highly desirable Other Requirements: Must be a currently enrolled student at Mount St. Joseph University. Must be able to attend all training sessions and simulation events as scheduled. Must be comfortable with video recording of simulation encounters. Must be able to work in an environment with occasional exposure in a hospital gown or other attire as required by the simulation (e.g., shorts and t-shirt, sports bra and shorts). To apply please complete application. A review of resumes will begin immediately and continue until the position is filled. Please click here to review the University's Non-Discrimination Policy. Mount St. Joseph University is an Equal Opportunity Employer

Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time. One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine. Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world. A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care. We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations. At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk: Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process. Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system. Collects co-pay, deductible or other out-of-pocket liability and receipts the patient. Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill. Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift. Clearly documents all activity on the patient's account in the patient accounting system. Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed. Greets all visitors in a respectful manner as they enter the main lobby. Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH. Performs all other duties as assigned. Position Qualifications: High school diploma required At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred. Strong customer service skills and a high degree of confidentiality are required. Must have strong computer skills including Excel and Word. Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required. Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values. Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees Flexible spending and health savings accounts Generous paid time off that starts accruing on day one Opportunities for tuition reimbursement and continuous education An employer-matching 401(k) retirement plan to help you plan for the future Complimentary gym membership Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program A community of mission-driven individuals passionate about making a difference All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA). Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks. Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences. Hours 8:00-5:00 Monday-Friday- Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required

Job Description This Specialist will join the insurance verification team and be responsible for patient registration and eligibility verification, benefits investigation, cost estimation, and other tasks related to patient account balances. The Revenue Cycle Management (RCM) team is looking for someone with insurance eligibility and/or claims experience, plus critical thinking skills, attention to detail, and the ability to learn quickly and adapt to a changing environment. Education/Experience: High School Diploma required Two years of experience in healthcare administration/revenue cycle CRCR Certification preferred Skills: Demonstrates excellent customer service Ability to convey empathy Strong problem-solving, problem-prevention, and decision-making skills Ability to manage and prioritize multiple tasks in a fast-paced environment Excellent oral and written communication skills Ability to maintain composure and restore calm in a stressful situation Uses good judgment and diplomacy when dealing with others Desire and ability to work in a team environment Computer proficient with the ability to learn multiple software applications Ability to work with minimal supervision Primary Responsibilities: The purpose of this position is to execute actions on patient account details, including insurance eligibility and benefits verification, cost estimation, answering patient calls, and performing patient account follow-up tasks in the assigned area of the Revenue Cycle process. Essential Functions: Help develop &maintain a corporate culture that supports the mission and values of Mayfield Clinic Verify patient eligibility and benefits in an accurate, timely manner; prepare cost estimates and pre-collect on scheduled services, register new patients, prepare payment plans, and other tasks as required. Make all necessary corrections to patient accounts in collaboration with the claims follow-up team. Research unpaid patient balances and communicate with patients and 7 clinical office staff as needed to pursue payment. Ensure that questions and requests for information are addressed in a timely & professional manner to ensure resolution & reimbursement. Ensure timely & accurate posting of patient payment information, and follow up with patients as needed to ensure full, expected reimbursement for services provided. Maintain documentation and update our practice management system for appropriate claims submission & other pertinent information to identify action taken. Make necessary adjustments as appropriately required by plan reimbursement & company policy. Prioritize accounts based on aging and outstanding dollar amounts or as directed by management. Research & initiate requests for refunds for accounts with credit balances. Answer & initiate phone inquiries regarding bills, charges, claims, and account status. Update data in the practice management system as required. Contribute to the team environment by performing other duties as assigned. Physical Requirements: Hand Movement, including repetitive motions, grasping, holding, and finger dexterity. Reading, Writing, and Hand-Eye Coordination. Vision, including color distinction, and visual inspection. Hearing, Talking, Sitting, Lifting up to 10 pounds, Bending, Reaching Mayfield Clinic Mission: To provide the best neurological care for our patients through: Superior clinical outcomes Compassionate patient care Education and research Innovation Mayfield Clinic Values: All associates who are affiliated with the Mayfield Clinic must agree to use these values as a basis for their employment, and recognize that they are part of the associate's annual Performance Review and Development Plan: Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions. Excellence: We commit to the highest level of performance and continuous improvement. Respect: We embrace the importance of all individuals & value their diverse backgrounds, skills & contributions. Compassion: We commit to being compassionate and empathetic in all of our interactions. Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, & empowerment.

Job Details Mary Rutan Health Center - Bellefontaine, OH Full-Time Day (1st Shift) Description Verifies patient insurance coverage for therapy services and effectively documents benefit information. Subject matter expert in completing the prior authorization process and pre-determination with insurance companies. Able to answer patient questions regarding financial obligations. Oversees charge reconciliation to ensure billing accuracy. Services on the internal denials team and actively researches causes/trends for therapy denials. Works closely with the billing office and coding team to adjust past claims related to coding issues. Reviews relevant data for each of the therapy departments and generates daily, weekly, and monthly reports. Assists with workflow management as it elates to scheduling/chart organization/insurance verification. Communicates effectively with office staff and therapists regarding insurance issues/concerns. Fills in for front office stations in the event of staff shortages. Regulatory Requirements High school graduate or equivalent. Prior experience in a medical setting is required. Experience with insurance preferred. Language Skills Ability to communicate in English, both verbally and in writing. Additional languages preferred. Excellent interpersonal skills. Skills Meditech experience is preferred. Excel spreadsheet/data analysis skills are required. Knowledge of medical terminology is preferred, especially ICD-10 and CPT codes. Ability to type 40 words per minute.

Job Description ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. HOURLY RATE: $23.50-33 HR POSITION SUMMARY: Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences. ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules. MAJOR AREAS OF RESPONSIBILITIES: Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors. Schedule patient appointments for all health center services. Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due. Update and verify patient information. Responsible for daily data entry, charge entry, and payment posting. Verify patient appointments via phone two days after the appointment, and updating the patients' record on the status of the phone call. Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible. Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients. Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team. Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits. Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision. Maintain a clean, orderly and professional waiting room, reception area, and other health services areas. Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services. Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures. Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity. Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service. Perform other duties as assigned. EDUCATION/LICENSURE: High school diploma or equivalent is required. Knowledge, Skills, Abilities and other Qualifications: Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience. Demonstrated exemplary customer service skills. Working knowledge of administrative procedures and organizational policies and procedures. Experience with EMR (Electronic Medical Record) and medical billing software preferred. Proficiency with Microsoft Office (Access, Excel, Word and Outlook). Effective communication skills. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public. Excellent organizational skills with an ability to prioritize and manage multiple tasks. Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment. Work well under pressure and possess the ability to be flexible. Team player with strong communication and interpersonal skills. Ability to maintain confidentiality. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Ability to maintain confidentiality. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Schedule:** Monday-Friday 8am to 4:30pm **What We Offer** + Hourly pay rate; weekly pay; paid training; 40 hours/week + Promote from within culture + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** + Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. + Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. + Determine proper payment allocation as required or requested by A/R processing personnel. + Resolve short payment discrepancies that customers claim when making payment. + Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. + Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. + Resolve and clear credit balance invoices before such invoices age 60 days. + Prepare monthly collection reports to be submitted to Management. **Qualifications** + 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. + Commercial collections experience is ideal. + High school diploma or equivalent. + Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. + Basic math and analytical skills + Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. + Ability to multi-task and prioritize while speaking with customer. + Demonstrates good active listening skills, telephone skills and professional email communication skills. + Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. + Must possess average keyboarding speed with a high level of accuracy. **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Career Opportunity: School Based Patient Service Specialist Reports to: School Base Operations Manager Organization: The HealthCare Connection (THCC) Location: Winton Woods School About The HealthCare Connection: Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care. We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy. Benefits: Health Insurance and Wellness Rewards Program Dental, and Vision Insurance Free Life & Short-Term Disability Insurance 403(b) Retirement Plan with employer match Comprehensive Paid Time Off (PTO) 10 Paid Holidays Position Summary: As a school based Patient Services Specialist, you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you'll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: Greet and register patients upon arrival Verify and update patient demographic and insurance information Collect payments and co-pays for services Schedule, confirm, cancel, and reschedule appointments Assist patients with forms and paperwork Work with the Finance department regarding patient balances Support administrative and reporting tasks as needed Qualifications: 1-3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) Proficiency in Microsoft Office and computer systems Familiarity with EHR systems; NextGen experience is a plus Ability to multitask in a busy environment with frequent interruptions Strong communication and interpersonal skills Resume must be attached to be considered Equal Employment Opportunity/Drug-Free Workplace: The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.