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Office Clerk - Customer Service Representative
AAA Cooper Transportation, Inc. 4.5
Patient access representative job in Minneapolis, MN
Customer Service Representative | Minneapolis, MN
AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Minneapolis, MN , Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company. Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation
RESPONSIBILITIES - _A Day in the life_
+ Communicate with customers, drivers, and service center staff to resolve issues.
+ Document discrepancies, file reports, and maintain accurate records.
+ Assist in identifying trends to improve freight handling practices.
+ Support general clerical tasks within the operations team.
+ Other duties as assigned.
BENEFITS - _What we offer_
+ Competitive Compensation Hourly Pay Range:$23.18-$23.18
+ Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
+ 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.
+ Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.
+ Professional Development Opportunities ACT invests in you! Enhance your skills and advance your career.
AAA Cooper Transportationan independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.
Ready to drive your career to the next level? Join the growing team andaccelerate your career TODAY!
AAA Cooper Transportationis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.
Pay Range: 23.18-23.18 per_hour, General Benefits:
+ Individual and Family Medical Benefits
+ High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program
+ Health Savings Account (HSA with company match)
+ Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule.
+ Employer sponsored Life and Accidental Death & Dismemberment Insurance
+ Voluntary Employee & Spousal Life Insurance
+ Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.
+ 60-180-280 & 360 day pay increases for specified positions.
+ Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date.
Job Requirements
REQUIREMENTS - _What you bring_
+ Previous experience in freight, logistics, or clerical support preferred.
+ Strong attention to detail and data accuracy.
+ Excellent written and verbal communication skills.
+ Problem-solving mindset and customer service orientation.
+ Proficient in Microsoft Office and data entry systems.
+ High school diploma or equivalent
+ Other duties as assigned
Category: MME-Service Center Admin and Leadership
$23.2-23.2 hourly 6d ago
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Relief CSR Driver
Ameripride Services 4.3
Patient access representative job in Minneapolis, MN
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$34k-40k yearly est. 3d ago
Customer Service Representative
Augustana Care Corporation 4.0
Patient access representative job in Minneapolis, MN
New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Elim Preferred Services is hiring a motivated and hardworking Customer Service Representative to join our team. In this role, you will answer phone calls and assist customer needs, process orders, and create reports/ quotes as needed. Our ideal candidate has strong attention to detail, excellent communication skills, and works well independently and in a team.
Position Type: Full-Time, benefits eligible position
Wage Range: $25 - $30 / hour depending on experience
Shift Available:
Monday - Friday 8:00 AM - 5:00 PM
Location: 3500 Holly Lane N Suite 30, Plymouth MN, 55447
Customer Service Representative responsibilities:
Answer phone calls and assist customer needs.
Process orders for customers by phone, fax, email or online.
Create reports and quotes as needed.
Perform additional tasks as needed.
Customer Service Representative requirements:
Recent customer service experience needed.
Must be detail-oriented and able to multi-task/ prioritize tasks.
Proficient computer skills including Microsoft Suite (Word, Excel, Outlook, etc.)
High priority on customer service.
Excellent verbal and written communication skills.
Able to work with frequent interruptions.
Cassia Benefits:
Competitive Pay with experience-based raises
Tuition Assistance & Student Loan Forgiveness (site-specific)
Generous Paid Time Off (PTO) & 401(k) with Employer Match
Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
Employee Assistance Program with free confidential counseling/coaching for self and family members
Pet Insurance
About Us:
Since the early 1990's, Elim Preferred Services has been dedicated and passionate about providing the highest quality of cost-effective services and products for our customers and the residents they care for. We are committed to our customers and our number one goal is to provide exceptional service. Our commitment is to excellence, integrity, and a desire to serve as the provider of choice in the long-term care industry.
Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.
$25-30 hourly 4d ago
Customer Service Representative - Woodbury (Part Time)
Cortrust Bank 4.4
Patient access representative job in Saint Paul Park, MN
CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking part-time Customer Service Representative in our Woodbury community!
It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes paid time off, service awards, and community service opportunities.
Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. This position will be ideal for college or high school students, or anyone looking to work less than 20 hours per week.
Key areas of responsibility:
Customer service:
Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible.
Teller transactions & cash handling:
Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, withdrawals, and more.
Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
Administrative & compliance:
Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.
Process reports, run proof work, and complete general ledger maintenance and reconciliation.
Other duties as assigned.
Key competencies:
The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations.
CorTrust is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$34k-39k yearly est. 6d ago
Customer Service Representative
Classic Collision 4.2
Patient access representative job in Minneapolis, MN
Classic Collision is now hiring a Customer Service Representative for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person
Explain and educate customers on repair process on a high level, including insurance claim information and processes.
Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes
Coordinate Rental Car /Tow companies to provide one-stop service to all customers
Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate
May assist in customer communication throughout the repair process
Monitor DRP assignments, estimate/repair appointments and capture rates of assignments
Follow up on all DRP assignments present and past to maintain sales for the center
Maintain DRP logbooks and Enterprise ARMS daily
Secure proper payments
Assist with reconciling invoices to payables report daily and monthly (as applicable)
Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area
Perform other administrative tasks and duties as required to successfully meet the needs of the business
Other duties as assigned
Qualifications
Must be at least 18 years of age
Previous experience in customer service, sales, or other related fields is preferred.
Must have a valid driver's license and be eligible for coverage under company insurance policy
Effective communication (written and verbal) and interpersonal skills are required.
Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment
Behaviors/Competencies:
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please
e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$30k-38k yearly est. 6d ago
B2B Customer Service Representative ($50-60K)
Ultimate Staffing 3.6
Patient access representative job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$50k-60k yearly 1d ago
Customer Service Representative - Edina Liquor
City of Edina, Mn 3.8
Patient access representative job in Minneapolis, MN
Salary: $18.84 - $20.89 Hourly Job Type: Flexible Part-Time Department: Parks & Recreation- Enterprise Facilities Division: Edina Liquor
The position of year-round part-time liquor store Customer Service Representative at the various Edina Liquor store locations requires you to run a point of sale (POS) register, provide prompt and courteous customer service, assist in keeping store clean and assist management as needed. Must be able to interact with customers in a professional, courteous and helpful manner.
This position also assists with delivery & sales support. When assistance is necessary, this position provides support running an e-commerce point of sale (POS) system, monitoring, receiving, and processing online customer orders, answering questions over the phone, & delivering orders throughout the City of Edina.
This is a part-time position that may work a flexible schedule 12 - 20 hours per week. This schedule may include days, nights, weekends and holidays. (Average minimum six weekend shifts per month (Friday - Sunday).
PTO - Employee earns one hour of sick and safe time for every 30 hours worked.
Essential Functions
Provides superior customer service to all customers who walk through our liquor operations
Greets customers in a professional, courteous and friendly manner;
Provides superior customer service to every customer;
Answer phones promptly, directs calls and takes phone messages;
Utilizes the point of sale system for every transaction;
Ability to handle and manage cash;
Performs retail and customer service activities as needed;
Assists with day-to-day operations of the liquor stores,
including, stocking shelves on the sales floor and filling product in the beer cooler, and displaying of merchandise;
Assists with in-store displays and signage;
Supports maintaining overall appearance of the store;
Offers product recommendations;
Aids with carry outs;
Completes general janitorial duties as assigned;
Develop and maintain professional relationships with all levels of staff;
Organizes and maintains stock rooms and overstock products
Assists with incoming deliveries;
Assist with deliveries of a wide variety of items to different addresses and through different routes;
Assist with answering phone inquiries regarding online ordering and delivery;
Assist with loading, unloading, preparing, inspecting, and operating a delivery vehicle;
Assist with utilizing the e-commerce point of sale system;
Performs other duties as assigned;
Qualifications
Minimum Qualifications:
Candidates must have high school diploma or GED.
Be at least 18 years of age.
Prior retail liquor or at least two years of general retail experience preferred.
Supplemental Information
Physical Requirements:
Work in the store requires frequent bending and long periods of standing or walking. Incumbents must be able to regularly lift 50- 80 pounds with reasonably accommodations.
Working Conditions:
The position is performed primarily indoors within temperature-controlled environment.
Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The City retains the discretion to add duties or change the duties of this job at any time.
ESST Paid Leave Time
$18.8-20.9 hourly 3d ago
Customer Service Representative - State Farm Agent Team Member
Amy Wakem-State Farm Agent
Patient access representative job in Saint Paul, MN
Benefits:
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$31k-40k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Chad Babcock-State Farm Agent
Patient access representative job in Saint Paul, MN
Benefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chad Babcock - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 6d ago
Customer Service Representative
Company1461
Patient access representative job in Saint Paul, MN
Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!
This position would be a Monday - Friday position with competitive wages.
Hours of operation are 7:30 am - 5:30 pm
We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program.
This is a closed door pharmacy with no direct patient contact.
We are a rapidly growing business with many opportunities for professional growth and advancement!
To learn more about Astrup Companies, go to this link: ****************************
Qualifications:
Required Education/Training/Professional Experience:
High School Diploma or equivalent G.E.D required
Position Summary: The Customer Service Representative provides customer service and a resourceful point of contact to patients and providers by scheduling deliveries. This includes setting up delivery methods, discussing the delivery schedule and refill procedures for the next delivery.
Core Competencies & Responsibilities:
Provide customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications
Comply with HIPAA standards for inbound and outbound calls
Review all notes prior to delivery confirmation; communicating with patient and caregiver, and/or physician office, insurance investigation, and patient responsibility.
Confirm form of payment information (credit card, debit card, etc.)
Charge credit card/debit card as needed for all Major Medical and Self Pay patients
Schedule deliveries of medication in a timely manner to ensure compliance with patient's treatment
Document in the appropriate system all needed information, indicating correct ship date and delivery address
Review information for accuracy: addresses, medication shipping, authorization on file, and collection of patient co-pay
Notify clinical staff with any patient side effects and/or requests from the patient and caregiver
Provide status updates to physician office when appropriate
Track packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact.
Solve issues that arise in a timely manner, documenting all relevant information on the patient's record.
Serve as a liaison between other departments within the company and the patients
Participate in quality program initiatives and improvement activities
Comply with all regulatory requirements, including HIPAA/HITECH
Communicate effectively, in person, over the phone, and in writing
Maintain a flexible schedule that may include early morning, evening and weekend hours
Manage large work volumes without loss of focus and with a high degree of accuracy
Complete multiple daily work assignments and stay on schedule with all duties and responsibilities
Be dependable in attendance and motivated to demonstrate persistence and overcome obstacles
Performance Requirements:
Possess a thorough knowledge of organizational policies, procedures, and systems
Comply to all Astrup Companies policy and procedures
Create a culture of positivity and excitement within the workplace
Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
Be able to multitask
Be focused and disciplined
Possess excellent organizational skills, with attention to detail and accuracy
Be self-motivated and able to work well on an independent basis
Display strong customer service skills
Innovate - Think outside-the-box. Bring original ideas to the team/organization
Embrace our Guiding Principles. Use them to guide decision making.
Go Beyond!
Physical Requirements & Work Demands:
Frequent immobility and/or sitting required for extended periods of time.
Some bending and stooping required.
Requires manual dexterity to operate keyboard, calculator, photocopy machine, and other office equipment.
The ability to work 40 hours or more per week
The ability to maintain a flexible schedule when need arises
Working Environment:
Normal office environment
$31k-40k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Chris Ahles-State Farm Agent
Patient access representative job in Saint Paul, MN
Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Ahles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 6d ago
Customer Service Rep
Banner Engineering 4.1
Patient access representative job in Minneapolis, MN
Why Work at Banner?
For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.
Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.
Pay and Benefits
Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:
401(k) with match
Student Loan 401(k) match program
Medical, Dental, and Vision Insurance Plans
HSA (Health Savings Account) with company contribution
Paid Time Off (PTO)
Sales and Profit Sharing Eligibility
Flexible work hours
Life Insurance
Paid Parental Leave
Pet Insurance
Base Pay Range: $19.86 - $26.63
* Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering.
Position Summary
The Customer Service Representative provides an initial point of contact for representatives, distributors, and direct customers to resolve inquiries which include, but are not limited to: tracking shipments, expediting deliveries, preparing sales agreements, checking product availability and answering basic questions about products.
This position reports to Global Customer Care Manager.
The hours for this role are Monday-Friday, 8:30 a.m.- 5:00 p.m. This position requires full-time onsite.
What You'll Be Doing
This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.
Key Responsibilities
Providing high quality support and a great customer experience by creating and nurturing relationships with customers and channel partners
Managing multiple priorities simultaneously including phone calls, order entry, online chat, email, and responding to sales team member questions/requests
Receiving and processing orders from customers and channel partners for shipment from designated manufacturing plants
Manage customer requests for assistance, information, and issue resolution.
Collaborating with and maintaining effective working relationship with Applications Engineers, Area Sales Managers, Business Analysts, Business Development Managers, Management, etc. to assist the customer in any way possible
Processing return requests, expedite requests, special price agreements, and trial orders for the sales channel
Working closely with Distribution Warehouse staff and Materials Handlers to ensure shipments are prepared and shipped as scheduled
Maintaining knowledge of Banner's sales systems and processes
Other duties as assigned
What You Bring to the Table
To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.
Required
High School diploma or equivalent
2+ years of direct customer service experience
Experience using basic office equipment (multi-line phones, computers, web-based systems)
Clear and effective communication style
Experience with Microsoft Office Suite
Takes initiative and is a great team player
Ability to be flexible when needed and takes ownership of their work
Ability to work under pressure and meet deadlines to maintain great business relationships
Preferred
Experience working with end users, manufacturers, distributors, and sales managers
Call center experience
Experience with Oracle EBS
Familiarity with the Return Merchandise Authorization (RMA) process
What to Expect at Work
Physical Demands
The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.
Sit for up to 8 hours per day.
Continuous movement, walking, or standing.
Exposed to a computer screen for extended periods
May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
Communicate with others frequently.
Working Environment
The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.
* Corporate office environment - indoor and climate-controlled
Core Values
Customer Driven, Accountability Focused, Integrity Always, New Solutions - Every Day
If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you'll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.
Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.
Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V
This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.
$19.9-26.6 hourly 6d ago
Customer Service Representative
Copart, Inc. 4.8
Patient access representative job in Minneapolis, MN
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
$32k-36k yearly est. 5d ago
Customer Service Representative
Russell Tobin 4.1
Patient access representative job in Saint Paul, MN
Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN
Employment Type: Contract
Pay rate: $23-$25/hr
Responsibilities:
Provide exceptional customer service to investment clients
Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries
Perform accurate and timely data entry related to transactions and account updates
Process new account applications in compliance with regulatory standards
Maintain detailed and accurate records
Coordinate with internal teams to resolve operational or account-related issues
Support overall operational efficiency during the brokerage conversion
Requirements:
High school diploma or equivalent
Relevant experience in a contact center or customer service environment
Proven reliability and strong commitment to excellent customer service
Strong telephone, verbal, and interpersonal communication skills
High attention to detail with the ability to follow procedures independently
Proficient in Microsoft Office and general computer navigation
Prior banking or financial services experience preferred
Client registrations (past or present) a plus
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$23-25 hourly 3d ago
Customer Service Representative (28870)
Dahl Consulting 4.4
Patient access representative job in Golden Valley, MN
Title: Customer Service Representative
Job Type: Contract (6 months)
Compensation: $20.00 - $25.00 per hour
Industry: Food & Beverage Manufacturing
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About the Role
Our client, a long-established provider of analytical, chemistry, microbiology, sensory, and shelf-life testing services to the food industry, is seeking a Technical Customer Service Representative to support its fast-paced, small business division. This organization has served leading food companies for decades and is recognized for its accuracy, quick turnaround, and high-quality service. This role supports external customer interactions, ensures an excellent client experience, and works closely with internal teams including Sales, Sample Handling, Quality, Lab Analysts, and Scientists.
Job Description
In this role, you will deliver customer excellence by managing expectations, responding to technical inquiries, and serving as a liaison between customers and internal teams. You will support large accounts, help resolve issues, and assist with digital, marketing, and continuous improvement initiatives. Responsibilities include:
Customer Service
Respond to customer inquiries via phone or email within 24 business hours, including questions on service capabilities, result status, and interpretation.
Manage customer complaints, escalations, and resolution processes.
Handle all portal and order-related questions and troubleshooting.
Provide empathy and clear communication during customer turndowns (e.g., sample matrix issues or expectation updates).
Generate testing quotes and produce Mock Nutrition Facts Panels using Genesis software.
Submit rerun and additional testing requests through LIMS.
Schedule customer conference calls as needed.
Build new customer profiles and update existing accounts in LIMS.
Monitor the Customer Service Dashboard in LIMS, including analyst notes and action items.
Ensure timely delivery of results and send preliminary reports when required.
Coordinate with approvers to finalize reports.
Pull historical data upon request and document all communication in Salesforce.
Assist with customer information review in Echo as time allows.
Report weekly updates on submission trends and communication metrics.
Account Management
Manage ongoing client communications to drive satisfaction and address service-related issues that require escalation.
Own large or specialty projects for assigned accounts.
Develop a strong understanding of the organization's testing capabilities and apply that expertise to customer needs.
Collaborate closely with Sales to support QBRs and sales initiatives within assigned accounts.
Qualifications
Required
1+ year of experience in retail, customer service, or account management in any industry; laboratory or science exposure is a plus.
Bachelor's degree (science-related preferred, but all fields accepted).
Proficiency in Microsoft Office.
Strong time-management and prioritization abilities.
Excellent interpersonal, communication, and business management skills.
Ability to influence and navigate within a matrixed environment.
Strong team orientation.
Preferred
Previous analytical laboratory experience.
Exposure to LIMS systems.
Knowledge of current trends and techniques in the laboratory or food testing industry.
Demonstrated ability to build strong client relationships and maintain rapport.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
$20-25 hourly 1d ago
Property & Casualty Insurance Customer Service Representative
Farmers Union Agency 4.6
Patient access representative job in Saint Paul, MN
We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn.
Responsibilities
• Assist clients with auto, home, commercial and farm P&C insurance questions
• Make policy changes, process renewals, and handle cancellations
• Explain coverage, billing, and policy documents in a clear, friendly way
• Issue ID cards, certificates of insurance, and other policy requests
• Work with insurance carriers to resolve client needs
• Keep client information accurate and up to date
• Spot opportunities to help clients with additional coverage and refer them to licensed producers
• Deliver excellent customer service by phone and email
• Assist the Licensed Agent/Producer in operating and growing their business.
Qualifications
• Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience
• Strong communication and organization skills
• Comfort using computers and learning new systems
• Ability to manage multiple tasks and stay detail-focused
• Active Property & Casualty license or able to obtain within 60 days.
What We Offer
• Health, dental, vision, life, and LTD insurance
• 401(k) with employer match
• Bonus based on performance
• Flexible Schedule
• Paid time off and holidays
• Supportive, collaborative work environment
• Opportunities for growth, training, and leadership in shaping agency operations
$31k-39k yearly est. 1d ago
P&C Customer Service Representative
Arthur J. Gallagher & Company 3.9
Patient access representative job in Minneapolis, MN
Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Support business activity, such as handling new business applications, compiling information for the business to submi Customer Service Representative, Customer Service, Representative, Benefits, Client Relations, Retail
$31k-39k yearly est. 6d ago
Application Billing Specialist
Advent Talent Group
Patient access representative job in Minneapolis, MN
Make a Difference in Education Join a Mission-Driven Team! Are you passionate about creating positive change in the Twin Cities through education? Advent Talent Group is hiring an Application Billing Specialist for a respected nonprofit that has be Billing Specialist, Application, Billing, Specialist, Talent, Accounting, Staffing, Program
$34k-43k yearly est. 5d ago
Patient Placement Representative
Healthpartners 4.2
Patient access representative job in Saint Paul, MN
Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position.
This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patientaccess and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patientaccess and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.
Work Schedule:
Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700.
Required Qualifications:
High school diploma or equivalent.
Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.
$36k-42k yearly est. Auto-Apply 20d ago
Planning and Scheduling Specialist
Hunt Electric Corporation 4.3
Patient access representative job in Hudson, WI
Baer Manufacturing is seeking a detail oriented and highly organized Planning and Scheduling Specialist to join the team. The position will be responsible for helping to build and implement scheduling tools, interfacing with various departments and maintaining production schedules to ensure that all project timelines are met. The role requires excellent communication skills, an understanding of the scheduling and planning process for near and far term projects and ability to effectively implement new processes.
Job Description:
Role & Responsibilities •Develop and Maintain Schedules: Create detailed project schedules, including timelines, milestones, and deadlines using project management software. •Coordinate with other departments: Work in tandem with project managers, production managers, materials manager, purchasing and logistics to consolidate information on production activities so everyone is aligned with the overall schedule. •Monitor schedule and assist in resource allocation: Track daily progress of production to monitor schedule attainment and identify potential delays and proactively propose and communicate corrective actions. Assist in managing resources such as labor, tools and equipment to ensure production can operate efficiently. •Reporting: Host internal and external schedule updates as necessary to communicate overall Baer schedule adherence and near-term schedule view. Communicate proactively any issues that will impact delivery dates and report production capacity when necessary. •Risk Management: Identify potential risks and delays in the project schedule and develop mitigation strategies. •Host and manage project kickoff meetings while identifying material purchasing opportunities. •Continuous Improvement: Recommend and implement process improvements to enhance scheduling efficiency and project outcomes. Qualifications and Education Requirements •Education: Bachelor's degree in Project Management, Business Administration or related field or equivalent experience in Planning/Scheduling. •Experience: Minimum 3-5 years' experience in scheduling, project management and production environment. Experience in Supply Chain, Lean Manufacturing, or Kanban systems preferred. •Technical Skills: Proficiency in Microsoft Office Suite, Microsoft Project experience a plus. Ability to learn new programs. •Communication: Excellent verbal and written communication skills. Ability to host effective meetings and communicate with team members across the enterprise. •Analytical: Strong problem solving and analytical skills. Ability to analyze data and make and propose informed decisions. •Attention to Detail: High level of accuracy and attention to detail in all aspects of work. •Working understanding of Lean principles and 5s Physical Requirements •This job operates in a professional office environment. •This role regularly uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machines. •This position requires the ability to lift files and open file cabinets. •Employees are frequently required to sit, stand, and occasionally required to bend, kneel, reach, stoop, or crouch. •This position may occasionally lift up to 10 pounds.
Pay Range:
$65,000.00 - $90,000.00
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only. In addition to base compensation, Hunt Electric offers a robust benefits plan. See below for additional details or visit our website at Hunt Electric Careers.
Hunt Electric Corporation and affiliates are equal opportunity employers and afford equal opportunity to all qualified applicants for consideration in all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other status protected under local, state or federal laws.
Hunt Electric Corporation participates in E-Verify.
As part of our recruitment, screening, and hiring processes, your resume may be reviewed using AI tools to help us identify relevant skills and experience. The use of such AI tools is subject to human oversight and every hiring and employment-related decision is thoughtfully reviewed by a real person.
$30k-34k yearly est. Auto-Apply 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Eden Prairie, MN?
The average patient access representative in Eden Prairie, MN earns between $31,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Eden Prairie, MN
$39,000
What are the biggest employers of Patient Access Representatives in Eden Prairie, MN?
The biggest employers of Patient Access Representatives in Eden Prairie, MN are: