Patient access representative jobs in Elyria, OH

Findaway is dedicated to delivering simple and immediate access to content - wherever you are, whenever you want! We've had the privilege of being recognized multiple years in the INC. 500/5000 fastest growing companies in America, in the Weatherhead 100 as one of the fastest growing company in Northeast Ohio, NorthCoast 99 “Best Places to Work” with a distinction award for “Passion” and on the Plain Dealer's Top Workplaces list. Our Core Values were firmly entrenched in the workplace prior to the launch of our first product, and will remain the most important building block of Findaway as we continue to grow. We believe that you either find a way, or make one. Findawayers believe nothing is impossible. We work hard, but we laugh a lot. A lot. And we think that is the way it should be. Do you thrive in a fast-paced challenging environment? Do you believe in conversations over emails? Do you possibly have a slight addiction to coffee? At Findaway, we don't just have jobs; we build careers, relationships, and achieve success as a team. We hire, retain, and continue to develop the best talent in the industry! Job Description The Playaway Products Team is hiring two Customer Service Representatives to help support our growing business! One Full-Time Customer Service Representative Primary responsibilities: Be the voice of the company as the first line of inbound customer service support through various communication channels including answering phones, managing e-mail responses and monitoring web chat tool. Manage business order needs including order entry, changes, approvals, and tracking. Coordinate Playaway sampling initiatives. Facilitate customer data updates within the system and other business critical information. Support e-commerce website with customer troubleshooting and internal testing needs. Learn and function within our internal NetSuite business system. Direct customer outreach for past due invoice followup and documentation. Qualifications Critical thinking and problem solving skills for customer and data troubleshooting that arises. Efficiency in computers and technology for internal operating system and website support. Proficient in Microsoft Office applications including Word, PowerPoint, Excel and Outlook. Ability to learn a new operational system and follow guided instructions. Friendly and professional team player with excellent written and verbal communication skills for communicating directly with customers. Strong organizational skills with the ability to shift focus in our fast paced environment. Comfortable with a bit of self training paired with the ability to quickly reference necessary notes/training info. Ability to manage high volume of workloads and to work within an environment with changing priorities. Bachelors degree required. Additional Information All your information will be kept confidential according to EEO guidelines.

Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

What is Express Access? Express Access is a facial authentication software company that allows fans to enter a venue in a touchless, secure fashion. By pairing a picture to their Ticketmaster account, fans can easily enter stadiums by approaching express entry lanes and allowing Express Access technology to correctly detect their face. Job Details: Assist with Express Access facial authentication software as fans enter the venue at Cleveland Browns home games. You will be interacting with fans by helping them enroll in the express entry solution, while also setting up and taking down equipment. Benefits: Competitive hourly wage Valuable experience working with cutting edge technology and premier professional sports teams

The Patient Access Representative serves as the initial point of contact for patients and their families. This prominent role involves direct interaction with patients, families, and healthcare providers, ensuring the accuracy of demographic, insurance, payment, and other critical patient information. The representative resolves inquiries, addresses scheduling issues, and delivers exceptional service. By supporting the medical care team, this position enhances patient flow, satisfaction, and appointment efficiency, significantly impacting both the revenue cycle and the overall patient experience. Responsibilities * Check patients in and out for medical visits. * Answer phone calls to address patient inquiries and schedule appointments. * Assist patients with enrolling and utilizing MyChart. * Enter, update, and validate patient demographic, insurance, and financial information for accurate registration. * Communicate important information and details to the medical care team. * Contact insurance companies regarding coverage, pre-approvals, billing, and other issues. * Collect and process patient payments for visit copays, coinsurance, deductibles, and prior balances. * Assist with the completion of various types of paperwork and forms. * Work effectively with EPIC workques, worklists, and in-basket messages. * Schedule referrals and follow-up visits. * Accurately and promptly scan documents into EPIC. Essential Skills * High School Equivalent / GED. * 1+ years of customer service experience. * Proven ability to work in a fast-paced environment. * Multitasking capabilities. Additional Skills & Qualifications * 1+ years of customer service experience in healthcare (Preferred). Work Environment This position involves a fast-paced work environment, requiring the ability to handle situations involving medical procedures, trauma, and bodily fluids without discomfort. Training begins in the Emergency Room, with subsequent rotations across various locations, including the Emergency Department, outpatient, and registration areas. Representatives will rotate between four locations in Lorain County-Elyria, two locations in Avon, and one in Amherst-all within eight miles of each other. The role demands being on your feet for most shifts in the Emergency Department. Shifts are 8.5 hours long on the 1st shift with variable hours starting between 5:00 am and 11:00 am, Monday through Friday, rotating a minimum of every third weekend, with possible afternoon shifts on weekends. Job Type & Location This is a Contract to Hire position based out of Elyria, OH. Pay and Benefits The pay range for this position is $18.25 - $18.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Elyria,OH. Application Deadline This position is anticipated to close on Dec 16, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Job Description Registration Clerk ______________________________________________________________________________ Main Function: Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital Health System (WCH). Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen at WCH. Check in patients for scheduled tests and enter orders into our EMR. Offer assistance to customers in need to create a supportive experience. Assist team members with registration functions to support the team and customers. Must Have Requirements: Computer and other applications, Meditech computer system and or Registration experience. Demonstrated effective oral communication skills including good telephone and email etiquette. Must be organized and able to multi-task Preferred Attributes: High School Diploma or GED Medical Terminology or Medical Office related Experience Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to adapt to any circumstances with customers and remain professional. Performance Special Requirements: Must be able to perform all duties of registration areas Ability to explain benefits of insurance including estimates in accordance to Point of Service collection policy and documentation of account Must have good communication skills oral, written and listening to patients Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided Follows appropriate Service Standards Maintains knowledge of all aspect of patient access and maintains those skills for accuracy of performance Performs other duties as requested by Director or Managers of Patient Access Customer Service Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible. Promote hospital services; including Senior Partners; Health and Wellness programs Managing up other areas Understand Wooster Community Hospital core mission, vision, and values Follows all departmental and hospital policy and procedures located in Policy Stat 4-9's, rotating every 4th Saturday 36 hours per week.

Customer Service Representative (CSR) Who We Are D&S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. The company is locally owned and headquartered in Mentor, Ohio, with a total of six locations, two in Mentor, and one each in Chardon, Elyria, Kirtland, and North Ridgeville. D&S Automotive's unrivaled customer experience and attention to detail has earned them a reputation in the community for its award-winning service, quality customer care and community involvement. What We Value Philanthropy: We passionately believe that it is our communities and the people that make up our communities that shape our business and make us a successful company. Our desire is to embrace philanthropy and maintain a culture of giving to better our community just like it betters us. Family: Families care about one another. They show admiration and respect whilst also supporting in times of need. They relate to each other and use this to solve problems and achieve common goals. At D&S Automotive, we work to maintain a welcoming atmosphere where employees have opportunities to build camaraderie and elevate teamwork. About the Position The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling incoming phone calls, greeting customers, and assisting the collision center staff with billing and appointments. This is a full-time opportunity that works during the 7:45 am - 5:30 pm time frame, Monday through Friday. We offer competitive compensation, as well as medical, vision, dental, PTO, continuing education opportunities, Paid Holidays, Paid Volunteering Program, Paid Life Insurance and 401(k) plan with match. The Customer Service Representative will report to the Collision Center Manager and pay will commensurate with the chosen candidate's experience. Essential Job Functions Handle incoming phone traffic and ensure questions get answered or transferred to the appropriate person to assist them. Schedule, confirm, and follow up on customer estimate, drop off, and pick up appointments Greet customers that enter the facility and get their information Regularly update customers on the status of their vehicles during the repair process Monitor incoming Podium messages and reply or ensure that the appropriate person is assigned Assist in preparing final billing Supplemental Reviewing Manage rental car reservations Manage repair schedule and distribute work load Communicate with insurance companies and fleet customers regarding payments, additional information or photos requested, etc. Prepare folders for delivery of vehicles back to customers Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork Maintain safe and clean lobby area, including stocking pens and marketing materials Order office supplies as needed Other duties as assigned by supervisor(s) Minimum Requirements High school diploma or equivalent 3+ years of experience with over the phone customer service experience Valid driver's license and ability to pass a background/credit check Proficient computer skills, including Microsoft Office Suite Prior Automotive Service or Auto Body experience is preferred Prior experience working in CCC One preferred Characteristics Sought Exceptional organizational skills and attention to detail Friendly and outgoing personality Effective communication skills Sales-minded, with excellent follow through skills Willingness to learn Ability to adapt and thrive in a fast-paced and ever-changing environment Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. D&S Automotive is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. All candidates upon Offer of Employment will be required to submit to a Background/Credit Check. For the Background Check we look for prior felonies. We run the Credit Check because in your position you may handle sensitive information including customer credit cards, cash, etc.

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Customer service representatives process orders, provide information about Applied Medical Technology's products and services, and handle customer complaints. Pay for this role starts at $20/hr. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This following list of duties and responsibilities is not comprehensive but meant to represent the most common or important duties of the position. Other duties may be required and/or assigned. * Demonstrate a sincere desire to assist customers and put their needs first. * Communicate effectively, based on a customer's mindset. * Research, navigate and independently locate answers from webpages and resources (e.g. DFU) in a variety of situations. * The primary function is to receive purchase orders and enter sales orders into ERP database Microsoft Dynamics. Ensure that the order entry, shipping, and billing information is accurate for each order. Verify product, price, freight terms, credit terms, and other conditions of sale. * Manage time effectively. Enter a large volume of orders and respond promptly to customer inquiries. Attention to detail and accuracy is paramount. * Responsible for double-checking own work, and the work of others, to limit errors. * Set up new customers in ERP system, verify tax status, and coordinate credit applications and tax exemption forms with accounting. * The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone. Some product knowledge is required to converse with customers. * Effectively manage incoming calls from buyers and direct customers, and handle them appropriately and promptly. * Verify order status and all related aspects for fulfillment of customers' sales orders. * Handle complaints or returns received directly from our customers, or through other internal departments. The complaint/return process has many steps and will require a high attention to detail. * After training you will be expected to troubleshoot customer product issues over the phone. * Ensure that all responses are timely and inquiries or complaints receive the necessary resolution and follow up. * Possess a strong work ethic and team player mentality as this position requires all customer service representatives to work together. Ability to coordinate workload with teammates is a must. * Other duties as assigned Requirements Requirements: * Proficient communication, organization, & computer skills, emphasizing excellent external and internal customer communication skills. * Must be able to work independently, accurately, and be detailed oriented. * Prior experience with ERP system Microsoft Dynamics will be given strong consideration. * Ability to effectively communicate in a positive and comprehensive manner * Strong phone contact handling skills and active listening * Ability to multi-task, prioritize, organize, and manage time effectively. Able to manage multiple priorities. * Strong interpersonal skills and the ability to work in a team environment as well as independently * Detail-oriented, quality conscious, and a self-starter with organizational skills. * Computer Literacy: Ability to function in a multisystem Microsoft environment-using Word, Outlook, intranet, and the internet. * Empathy/Customer Service: Customer-focused behavior, exhibits a helping approach that includes listening, patience, respect and empathy for another's position. * Microsoft Dynamics is a plus, but not required. Supervisory Responsibilities: None Minimum Qualifications: High school diploma required. Customer service experience. Computer experience. Language Skills: Ability to read, analyze, and interpret medical device questions/documentations and process all requests accordingly. Ability to write business correspondence with clients and vendors. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described above, they may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex situations, analysis of numbers; read, analyze and interpret written materials; meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to sit for hours at a time while operating a phone and/or computer. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, credit, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Responsibilities And Duties: 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. Minimum Qualifications: No Degree or Diploma Additional Job Description: MINIMUM QUALIFICATIONS 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. Work Shift: Variable Scheduled Weekly Hours : 24 Department Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Patient Access Representative Internal Medicine Group - (25000C9U) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-Orange-Chagrin-High_JEDDWork Locations: 3909 Orange Place 3909 Orange Place Orange-Chagrin-High JEDD 44122Job: Administrative SupportOrganization: Primary_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Dec 8, 2025, 3:14:07 PM

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED * Demonstrate a friendly, courteous and welcoming first impression to patients and their families. * Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. * Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. * Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. * Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. * Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. * Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. * Provide administrative support to the office including scanning, faxing and mailing. * Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. * Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. * Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. * Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE * High School Diploma or equivalent required. * 1 year office, customer service, or related experience required. Medical office experience preferred. * Previous experience in a primary care of behavioral health setting preferred. * Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. * Experience working with an EHR system required; EPIC experience preferred. * Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

5180 Montville Dr., Medina, OH 44256 DEALERSHIP CUSTOMER SERVICE / CASHIER Sales & Service DepartmentsExcellent Entry-level Opportunity!Full-Time Position Preferred, Part-Time will be Considered! Weekends are a Must! Ken Ganley Nissan is HIRING NOW for Day and Evening Customer Service / Cashiers for our Service & Sales Departments to start immediately! If you are friendly and dependable with good customer service and attention to detail, apply today and join our team!This is a great entry-level opportunity!We have a fun, fast-paced environment and are looking for motivated, dedicated individuals! Ken Ganley Auto Group is Ohios largest dealer group that now ranks #14 in the country overall!Join our world-class team and be a part of one of the fastest-growing dealership groups in Northeast Ohio and beyond! We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area.Apply and submit your resume online today! Benefits: Excellent Hourly Pay based on experience Full-time Position Part-time will be considered Health, Dental, Vision, and Life Insurance Paid vacation and holidays 401(k) Retirement Plan with Company Match Short term and long-term disability insurance Employee discounts on vehicles and service A positive and professional team environment Responsibilities Customer Service / Cashier: Greet and assist customers with a smile and professional demeanor Assist with incoming telephone calls and email communications Operate cash drawer and credit card system Enter price changes and collect payment Data entry Requirements Customer Service / Cashier: Evening and weekend availability Weekends are a must! Dealership Cashier/Receptionist experience is a plus! We train! Good customer service and communication skills General math skills and attention to detail Computer literate, experience with Microsoft Office Punctual, dependable and a person of integrity A positive attitude, good work ethic and professional appearance High school diploma or equivalent Valid driver's license and reliable transportation Please upload your resume. Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment screening We are Drug-Free Workplace We are an Equal Opportunity Employer RequiredPreferredJob Industries Customer Service

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: * Hours of Work- Full-Time * Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more! * Shift, Weekend & PRN differential About Fisher-Titus: Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. Vision: Be the first choice for healthcare and employment within our community Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community General Summary: The Patient Access Representatives provides customer-service coverage for Fisher-Titus, and assume the responsibility for successful financial outcomes of all patient services. This position performs imperative duties, including but not limited to registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, and customer satisfaction. Essential Functions: * Promptly fields and/or directs incoming calls, responds to patient and/or staff inquiries, and initiates patient triage slips, when necessary * Ensures all registration and admission forms are ready for patients to complete upon arrival for service * Practices proficient customer-service skills by greeting and treating all patients and staff with respect and discretion * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic medical record (EMR),makes changes as necessary, and files records in accordance with Fisher-Titus's filing system * Complies with all organizational, state, and federal laws and registrations related to patient privacy and confidentiality, such as the Health Insurance Portability and Accountability Act (HIPPA) * Verifies insurance eligibility and benefits within a timeframe determined by Fisher-Titus, and obtains pre-authorizations from third-party payers in accordance with payer requirements * Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient * Identifies patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage and maintains accurate records of authorizations within the [EHR] * Holds sufficient understanding of insurance protocols for referrals, co-payments, deductibles, * Performs other clerical duties as assigned * Demonstrates knowledge of safety policies and procedures by maintaining a safe environment * Exhibits professionalism in appearance, speech, and conduct, and ensures that services are provided in accordance with state and federal regulations, as well as organizational standards * Other duties as assigned.

Job Description Are you an experienced dental professional with a passion for patient care and administrative excellence? Ridge Road Family Dentistry in Parma, OH is looking for a Dental Practice Patient Coordinator to become an integral part of our team full-time. If you have experience with scheduling, insurance claim processing, and treatment planning-and you know your way around Eaglesoft-we want to hear from you! We are offering this position competitive pay of $22 - $32 an hour (based on experience) and great benefits such as PTO and a 401(k)! Join us and be part of a team that values professionalism, cutting-edge technology, and a results-driven approach to patient care. WHAT IS RIDGE ROAD FAMILY DENTISTRY ALL ABOUT? At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do. Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us! WHAT THIS ROLE LOOKS LIKE As our Dental Practice Patient Coordinator, your day begins by ensuring our patient schedule is running smoothly. You confirm appointments, assist with treatment planning, and navigate insurance claim processing to ensure everything is in order. Throughout the day, you interact with patients, providing them with the information they need, answering questions, and guiding them through the office's processes. Using Eaglesoft software, you will keep patient records up-to-date and support the office's day-to-day operations, all while maintaining a positive, organized environment for both patients and team members. WHAT WE NEED FROM YOU AS OUR DENTAL PRACTICE PATIENT COORDINATOR 2+ years of experience in a dental office setting Proficiency in scheduling, insurance claims processing, and treatment planning is preferred but not required. Prior experience in a patient coordinator role and with Eaglesoft software or similar systems is also a plus! Our ideal candidate would have strong organizational skills, exceptional attention to detail, and excellent communication abilities, all while maintaining a patient-first attitude. WORK SCHEDULE Monday, Tuesday, and Thursday from 9:00 AM to 6:00 PM Wednesday from 10:30 AM to 5:00 PM Every other Saturday from 8 AM to 2 PM Closed Fridays! If you're excited about the opportunity to join an administrative team that values trust, innovation, and growth, we want to hear from you! Applying for this administrative role is quick and easy-our initial mobile-friendly application takes just 3 minutes. Don't miss out on the chance to grow your career in a practice that truly cares about its patients and employees alike! Apply to join Ridge Road Family Dentistry today! Job Posted by ApplicantPro

As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The signage industry is growing in market share, breadth of technology and applications. While traditional small print is being eroded by digital replacements, wide format signage is becoming more affordable and accessible for any size of business. What we offer at our office: * Full training in our sales and materials knowledge. We provide a judgment free environment where employees are encouraged to learn and grow without any fear of saying 'I don't know' or 'I need help'. Only a smart person can say 'I Don't Know' and only a brave person can say 'I Need Help'. * Open avenue to management: discuss opportunities and challenges one on one, and at your request. * Direct interaction with customers, working to solve their problems. You get to sell a tangible product, fabricated at our production facility in Cleveland, and put it in the customer's hands yourself and then receive appreciation and gratitude for saving the day. * Regular working hours Monday through Friday 8:30 AM - 5:00 PM Applicants should be interested in visual composition and have the technical/ spatial awareness to translate artistic vision into custom made products.

Client Patient Liaison Small Miracles Animal Hospital 8600 Pearl Rd, Strongsville OH 44136 Benefits: ● 401(k) ● 401(k) matching ● Dental Insurance ● Health Insurance ● Vision Insurance ● Employee Discount ● Paid Time Off Job Type: Full Time About Us: Our mission statement is “Focusing on wellness, one miracle at a time”. Small Miracles Animal Hospital is a privately owned practice rooted in philanthropic beliefs. We are “Cat Friendly” and practice “Fear Free” principles. As we are a private company, we can practice exceptional care based on doctor recommendations (not corporate standard operating procedures), at fair prices. Our hospital family is an extension of our own and through a proper work-life balance, we hope to help them achieve their personal and professional goals. Job Responsibilities include but are not limited to: ● Greet all clients and their pets in a friendly and professional manner ● Coordinate the flow of pets and owners in the lobby; placate owners distressed by long wait times, scheduling glitches and other problems ● Perform cashiering duties, process refunds, returns and credits ● Answer the phone, check voicemails and return client calls ● Respond to clients, schedule appointments and log prescription requests though PetDesk ● Answer and send emails and faxes to clients, other veterinary practices and businesses ● Receive and distribute incoming mail; process outgoing mail ● Scan in any necessary documents and attach to patient medical records ● Input data into Veterinary Software System to schedule patients, check patients in and out, update medical records and log communication ● Support Vet Tech & Veterinary staff when needed ● Maintain cleanliness and organization of the reception area Minimum Qualifications/ Requirements: ● High school diploma, GED or equivalent combination of education and/or experience ● Must be flexible with scheduling and able to work evening hours ● Ability to learn basic veterinary medicine terminology including names of medications, vaccinations, and routine testing to be able to confidently discuss with clients ● Previous experience working in a veterinary facility ● Ability to multitask and work in a fast paced environment ● Proficient computer skills, including experience with veterinary software systems ● Excellent communication and interpersonal skills ● Must have a genuine love for animals and their well being

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Cleveland, OH, with a Monday-Friday schedule from 8:30AM-5PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care. Key Responsibilities: Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone. Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow. Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality. Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks. Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients. Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams. Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders. Requirements: A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage) 1-2 years of experience with Electronic Medical Records; experience with EPIC preferred Excellent communication and customer service skills Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus Strong organizational and multitasking skills with the ability to work in a fast pace environment Proficiency in computer and data entry skills Ability to work independently and as part of a team Ability to lift up to 25 lbs Must be willing to work in all our locations High School Diploma or equivilant