Patient Care and Marketing Coordinator
Patient access representative job in Huntsville, AL
Benefits:
Bonus based on performance
Employee discounts
Paid time off
✨ Now Hiring: Patient Care & Marketing Coordinator ✨
Join Our Growing Chiropractic & Progressive Rehab Team!
Are you an upbeat, positive, and service-minded individual who loves helping people? Do you enjoy both connecting with patients and bringing creative energy to marketing projects? If so, we'd love to meet you!
About Us:
We are a progressive chiropractic clinic with a strong focus on rehab, whole-body wellness, and creating an uplifting experience for our patients. Our mission is to help people feel better, move better, and live better - and we need a team member who shares that same heart for service.
Role Overview:
As our Patient Care & Marketing Coordinator, you will be the friendly face and voice of our clinic while also playing a key role in community outreach and marketing. This is a dynamic role for someone who thrives on both people interaction and creative projects.
Responsibilities:
Welcome and assist patients with scheduling, check-in, and follow-up
Support the flow of daily patient care and assist with passive therapy treatments
Manage social media posts, email campaigns, and other patient communication
Help organize and promote community events, workshops, and wellness talks
Track marketing results and contribute fresh ideas to grow our reach
Maintain a professional, uplifting, and patient-centered environment
Qualifications:
Outgoing, upbeat personality with excellent communication skills
A true heart to serve patients and support their health journey
Strong organizational skills and ability to multitask
Comfortable with social media and marketing tools (training provided if needed)
Previous experience in healthcare, customer service, or marketing is a plus but not required
What We Offer:
A supportive, growth-oriented team environment
Training and mentorship to help you succeed in your role
Opportunities to contribute ideas and see your impact
Competitive pay with room for growth
The chance to be part of a clinic that truly makes a difference in people's lives
Compensation: $30,000.00 - $35,000.00 per year
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
Auto-ApplyScheduler, Mid-Level
Patient access representative job in Huntsville, AL
Job Description
SimTech, Inc., recognized as one of the 2025 Best Places for Working Parents, in Huntsville, AL, is seeking an experienced and highly organized Scheduler, Mid-Level to lead production scheduling efforts in a Costpoint ERP/MRP environment. This role is critical to ensure that all manufacturing activities align with material availability, contract delivery schedules, and capacity constraints in a government-regulated, project-driven manufacturing setting.
SimTech offers a market leading compensation package with excellent benefits, work/life balance, outstanding retirement plan, career advancement and much more.
We are seeking a Scheduler, Mid-Level role who will be responsible for managing detailed production schedules, optimizing resource allocation, and coordinating with cross-functional teams to support on-time, on-budget delivery for complex, high-mix programs.
Responsibilities
Create and manage work center-level production schedules using Costpoint's MRP, SimTech Proprietary Solutions, and Manufacturing Execution modules.
Analyze MRP output to convert planned orders into actionable production schedules while balancing capacity, material availability, and customer deadlines.
Collaborate with Program Management, Engineering, Procurement, and Operations to align schedules with contract milestones and project timelines.
Monitor WIP, open work orders, and backlog in Costpoint to identify bottlenecks and optimize flow.
Adjust schedules as needed based on material shortages, ECNs, labor availability, or priority changes.
Support cost and schedule reporting (e.g., EACs, ETCs, Earned Value Management inputs).
Ensure schedule data accuracy across BOMs, routings, work orders, and labor charging.
Participate in production readiness reviews (PRRs), integrated master schedule (IMS) alignment, and internal audits (AS9100, DCMA, DCAA, etc.).
Maintain KPIs related to schedule adherence, on-time delivery, and efficiency; support continuous improvement initiatives.
Leverage Costpoint Manufacturing and Planning modules to create, release, and monitor shop orders.
Ensure timely and accurate execution of Material Requirements Planning (MRP) regeneration.
Monitor MRB items and engineering hold statuses to prevent downstream schedule impact.
Coordinate with supply chain teams to update lead times, order policies, and inventory levels in Costpoint master data.
Generate and distribute production schedule reports directly from Costpoint for daily operations meetings.
Perform other duties as assigned.
Qualifications & Education Requirements
Bachelor's degree in Operations Management, Supply Chain, or related field.
Minimum 3 years of production scheduling experience using Deltek Costpoint ERP/MRP.
Strong understanding of defense/aerospace manufacturing or government contracting environments.
Knowledge of discrete manufacturing, BOM structures, routings, and capacity planning.
Experience in managing production within regulated, compliance-driven industries (e.g., AS9100, ITAR, DFARS).
Proficient with MS Excel and ability to create reports from Costpoint or other business intelligence tools.
APICS CPIM or CSCP certification.
Familiarity with Earned Value Management (EVM) and project-driven scheduling.
Experience with DCMA surveillance and audit preparedness related to scheduling.
Working knowledge of Lean Manufacturing or Six Sigma.
U.S. Citizenship with Active Secret Security clearance preferred. Ability to maintain the designated security clearance level is required.
Physical Description
Employees in these positions will work in an assembly, manufacturing, and production environment, as well as in equipment assembly areas using technical and electronic testing equipment, including specialized software. They will collaborate with various personnel in a manufacturing or testing setting, attend meetings, contribute to team efforts, deliver timely results, produce reports, and communicate information effectively. Telework may be included.
In specialized laboratory or testing environments, employees will use electronic testing equipment, complex systems, and computer software. The use of personal protective equipment (PPE) such as safety glasses, hearing protection, protective footwear, and lab coats may be required. Employees may be responsible for lifting, moving, testing, and assembling equipment of various weights and utilizing a variety of electronic testing tools.
About SimTech, Inc.
SimTech's mission is to be the most reliable and cost-effective provider of Signature Models, Simulations, Hardware, Software, Cyber solutions, and Test & Evaluation services. Established in 1983 by a team of experienced scientists and engineers, SimTech has a long history of delivering high-technology defense-oriented solutions.
The company has been recognized as a "Best Place to Work" in 2020 and 2021, and as a "Best Place for Working Parents" in 2022-2025 by the Huntsville/Madison County Chamber of Commerce. SimTech offers an industry-leading comprehensive compensation and benefits package. Be a part of over 42+ years of excellence-join our team today!
To learn more about our exceptional team and employee benefits, contact SimTech HR or visit ****************** for more information.
Equal Employment Opportunity and Affirmative Action Employer
SimTech, Inc. is an Equal Opportunity/Affirmative Action Employer. SimTech, Inc. is a committed EOE/Vet/Disabled employer.
Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, ***************** and/or phone number ************** to contact us about your interest in employment with SimTech.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. SimTech participates in E-Verify.
Job Posted by ApplicantPro
Scheduler - Resume Canvas
Patient access representative job in Huntsville, AL
Stratagem Solutions, Incorporated is in search of applicants who are interested in satisfying a requirement to support a product manager with developing complex schedules utilizing Microsoft Project and Milestone Professional. Ideal candidates have recent and relevant experience gained from prior military/civilian/contractor scheduling support and are adept at briefing mid and senior staff personnel. This is a resume canvassing action and not an application for an immediate vacancy. SSI may not immediately contact candidates who apply to these positions follow up interview. SSI will retain resumes for consideration in future requirements.
Responsibilities and Duties
Position requirements:
Develop and maintain Microsoft Project integrated master schedule for a complex program.
Interface with the Government customer to understand the program's acquisition strategy.
Support the formulation, development, and assessment of project schedules, progress assessment plans, and project status reporting.
Provide information for procurement planning/forecasting for operating programs.
Use independent judgment to plan, prioritize, and organize a diversified workload in a high-pace and detail-oriented environment.
Interface with Product Management Office leadership, Assistant Product Managers, Product Integrators, and Logistics / Technical / Business representatives to receive schedule inputs and integrate them into the schedule.
Create, analyze, and maintain Integrated Master Schedules in Microsoft Project for various lifecycle efforts.
Collect and analyze Integrated Master Schedule deliveries from vendors.
Generate Integrated Master Schedule formats and outputs as required by Product Management Office personnel.
Participate in working groups and Integrated Product Teams requiring schedule design or analysis (i.e. Integrated Baseline Reviews, Integrated Product Team meetings, senior management briefing preparation).
Participate in the control of contract schedules requiring a validated schedule control system.
Participate in the preparation of schedules for all contract work.
Develop plans including schedules to meet contractual/project requirements for several major portions of a program.
Possess an understanding of the Defense Contract Management Agency's 14-point schedule assessment.
Minimum Requirements:
Must have extensive Advanced Microsoft Project Scheduling experience including establish predecessor linkages within a schedule, load and maintain resources, generate graphical and visual reports, create custom reports, and create a master project plan to consolidate multiple projects.
In-depth knowledge of Milestone Professional. Be able to link Milestone Professional to Microsoft Project in order to customize schedules to print out and distribute to executives.
Have the knowledge to export data from Milestone Professional into PowerPoint, E-mail, and PDF.
In-depth knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
Must be capable of conducting independent analyses, evaluation, and assessment of program schedules.
Must have demonstrated experience working individually as well as organizing and facilitating working groups.
Must be able to prepare detailed written reports and briefings suitable for presentation to senior level military and corporate leadership, as well as present material orally.
Must have excellent written and oral communication skills and the ability to use Microsoft Office suite of products.
Existing Active Security Clearance : SECRET
Preferred Requirements:
Three years of Integrated Master Schedule experience for similar Government Program Offices preferred.
Knowledge of DoD program planning and budgeting cycles and reporting requirements.
Knowledge of the DoD Acquisition process and procurement regulations.
Collection and analysis of information to assess cost, schedule, and performance associated with risk identification and risk management activities.
Education and Experience Requirements:
Minimum Education - High School Graduate (or equivalent)
Minimum Years of Experience - 14 Years concentrated in functional responsibility area of the position to be filled
Alternate Education and Experience - BS/BA plus 10 years or MS and 8 years concentrated in the functional responsibility area of the position to be filled.
Travel: May require travel up to 10%.Special Requirements: Applicants selected will be subject to a security investigation and must meet the minimum requirements for access to classified information.
Testing: Candidates may be subject to a written test as part of the candidate interview and selection process to demonstrate written communication skills and/or the ability to deal with potentially challenging notional situations which may arise while supporting a Product Office.
Benefits
Health/Dental/Vision Insurance
Life Insurance/Term Life Insurance
AD&D
Short Term / Long Term Disability
401K with Company Contribution
Identity Theft Protection
Paid Holidays
Paid Time Off (PTO)
Bereavement/Jury Duty/Reserve Military Training Leave
Tuition Reimbursement
Customer Service Representative
Patient access representative job in Decatur, AL
GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment.
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team.
Our Opportunity
We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development.
Resume is required for this position
Summary/Objective
Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.
Essential Functions
* Builds strong customer relationships through providing excellent service
* Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
* Addresses customer requests via phone or email (internal & external customers)
* Performs customer invoicing
* Collaborates with teammates
* Performs inventory management within ERP system
* Works closely with sales, supply, logistics and other GreenPoint Ag teams
* Ensures consistent adherence to approved credit policy
* Assists Warehouse Manager with merchandising, inventory management and housekeeping
* Deliver products when necessary
* Assist with loading/unloading products
Supervisor
* This job has no supervisory responsibilities.
Required Qualifications
* One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience
* Experience with agriculture preferred
* Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy
Knowledge, Skills & Abilities
* Excellent interpersonal skills necessary for customer relations
* Strong written and verbal communication skills
* Dedication to building strong relationships with external and internal customers
* Creative problem-solving abilities
* Courageous decision-making abilities
* Aptitude to effectively prioritize and execute tasks to full completion
* Ability to meet challenging deadlines while still producing high-quality work
* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
* Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn
* Ability to work varied hours/days, including nights, weekends, and holidays as needed
* Ability to communicate with associates and customers
* Ability to read, count, and write to accurately complete all documentation
Work Environment
While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
Approximately 3%
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
Patient Access Rep- HH Main/ER and W/C- FT/PT/PRN positions available/Varied shifts available
Patient access representative job in Huntsville, AL
Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding processes in order to train new hires and existing employees. Should show initiative in administrative process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.
Qualifications
Education/Certification: High School/GED required. Post-secondary education preferred.
Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three years computer experience preferred. Previous medical record or billing experience strongly preferred. Will consider one year of previous work experience in other fields.
Additional Skills/Abilities: Excellent verbal and written skills required. Ability to type 35 wpm with 90% accuracy required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. Ability to compile and analyze data preferred. Proficiency in Microsoft Office Suite strongly preferred.
About Us
Highlights of our hospitals
Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. Ask us about incentives and additional opportunities.
Huntsville Hospital Benefits:
We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
Learn more about Huntsville Hospital Health System:
Careers: **************************************
Benefits: ****************************************
Education & Professional Development: ********************************************
Life In Huntsville: ******************************************************
Auto-ApplyScheduler
Patient access representative job in Huntsville, AL
DPR is currently looking for a Project Scheduler. Scheduling will be primiarily in our Advanced Technology core market. We also build within Commercial, Life Sciences, Higher Education and Healthcare. Schedulers will work closely with Superintendents, Project Managers, Estimators and Regional Leadership teams and will be responsible for the following:
Ability to grow capacity of team members on planning & scheduling best practices.
Ability to motivate and build trust amongst project teams during planning sessions.
Facilitate collaborative planning sessions with DPR project team, subcontractors, designers, and stakeholders to get input for sequencing, manpower and durations, as it relates to overall project milestones.
Develop contract (baseline) schedule and maintain contract schedule updates with project teams.
Help teams manage preconstruction planning, design development, bid / buy-out, long lead procurement items, construction sequences, startup, testing & commissioning.
Support Resource loading, Crew logic, Cost loading, & Variance report as required.
Coordinate with and include subcontractor schedule input and perspectives when applicable.
Ability to integrate the schedule and BIM model using 4D tools is a plus.
Provide risk management input on key schedule milestones.
Alert entire project team, including owner, to potential problem areas or deviations from the plan. Assist in development of recovery plans, mitigation options, or delay analysis.
Create variance reports, graphics, and narratives to highlight issues or conflicts.
Create visual references / diagrams / graphics using schedule data to further describe the project plan, current status, and upcoming scopes of work.
Ability to help guide teams with vertical alignment between the P6 schedule and any outside form of detailed tracking such as procurement logs or level 4 & 5 commitment-based construction tools.
Understanding of CPM, LBMS and Takt scheduling theory, level of detail, and execution.
Experience with Smartsheet is a plus.
Qualifications
We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess:
3+ years of experience as a Scheduler, preferably within DPR's Core Market projects.
Bachelor's degree in construction management, Engineering, or related field; or equivalent field experience.
Oracle Primavera P6 experience.
A strong work ethic and a “can-do” attitude.
Effective problem-solving skills.
A flexible, detailed-oriented team player with the ability to manage multiple tasks, work with diverse personalities & work styles, produce quality work, and consistently meet deadlines.
This position is salaried.
#LI-MS1
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
Auto-ApplyPatient Services Representative
Patient access representative job in Huntsville, AL
Schedule: Monday-Tuesday 8 AM-6 PM; Wednesday-Friday 8 AM - 5 PM + Required OT
Pay Range: $15-$18 Based on level of experience
Central North Alabama Health Services, Inc. (CNAHSI) is dedicated to delivering comprehensive, high-quality healthcare to the communities we serve. Through our five community health centers, we provide medical, dental, pharmacy, behavioral health, and chiropractic services to underrepresented populations across Madison, Limestone, and Morgan counties. As a Joint Commission-accredited and Patient-Centered Medical Home Certified Organization, we are committed to improving lives by ensuring access to compassionate and exceptional care for all.
Are you passionate about creating exceptional patient experiences?
The Patient Services Representative is the first point of contact for patients and visitors. This role ensures a welcoming, efficient, and confidential environment while managing front office operations. You will help create a positive first impression and support an outstanding patient experience.
Key Responsibilities: Please note, these are not all inclusive.
Assist in routing telephone calls and messages to the appropriate staff
Verify patient demographics and maintain accurate records and documentation
Make patient appointments
Collect co-pays and post charges promptly
Insurance verification
Provide patients with clear information regarding office policies and procedures
Foster an atmosphere of trust and confidence for patients and visitors
Maintain strict confidentiality and accuracy of patient information
Promote a positive organizational image to patients, vendors, and the public
Perform other duties as assigned in a timely and accurate manner
Medical Receptionist
Patient access representative job in Huntsville, AL
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: · Medical, Dental & Vision Insurance (available after 30 days)· Mental Health & Prescription Coverage· Health Savings Account (HSA) with employer contributions· Short & Long-Term Disability + Life Insurance· 401(k) with Employer Match· Paid Time Off starting at 152 hours/year· Employee Assistance Program (free counseling sessions)· Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details:· Location: Our state-of-the-art urgent care facility· Schedule: Full-time with flexible shifts (some evenings/weekends)· Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplySeasonal, Customer Service Representative (CSR) - Huntsville, AL
Patient access representative job in Huntsville, AL
Looking for a rewarding seasonal opportunity with a company that values trust, reliability, and customer service? Allgas, Inc. in Huntsville, AL is hiring a Seasonal Customer Service Representative to support our team during our busy season. We're seeking a dependable and customer-focused individual who enjoys helping others and thrives in a fast-paced environment.
Who We Are: Allgas, Inc. is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees.
We're not just a workplace-we're a place to build your future.
Job Requirements:
* Answer incoming phone calls in a courteous and professional manner
* Respond to customer questions, concerns, and requests accurately and efficiently
* Maintain a calm and helpful attitude, even in challenging situations
* Perform general office duties such as filing, scanning, and data entry
* Create propane deliveries after obtaining information from customers
* Accept cash, check, and credit card payments from customers
Job Requirements:
* High school diploma or equivalent required
* Strong verbal and written communication skills
* Friendly, patient, and professional demeanor
* Ability to handle multiple tasks at once
* Basic computer and typing skills
* Prior customer service experience is a plus
Come join the team!
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
We are an EEO/AAP employer.
Job Role: Customer Service Representative
Location: Huntsville, AL
Allgas Inc. - Huntsville, AL
3600 Meridian Street N
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Front Desk Patient Care Coordinator
Patient access representative job in Huntsville, AL
Job Description
At Max Health, our mission is to enhance the quality of life for our community by promoting happier and healthier living. We focus on areas such as neuropathy, prenatal care, and spinal correction, providing natural chiropractic solutions within our modern facility. Our practice emphasizes a family-friendly environment and encourages a healthy work-life balance. We offer our team fantastic benefits aimed at nurturing both physical and mental well-being, including wellness bucks and support for paid continuing education. If you're seeking a supportive environment where you can thrive and reach your goals, Max Health is the ideal place for you!
WHY JOIN US:
Role: Full-time Receptionist - Health Coordinator
Location: Huntsville, AL
Pay: $18 - $20 per hour
Schedule: Monday through Thursday, 8:00 AM - 6:00 PM-no weekends! Enjoy a full 90-minute lunch and the freedom to work extra hours.
THE VITAL ROLE YOU HAVE:
Each day, you're the first smile that patients see and the calm voice they hear. You welcome guests by name, answer questions with confidence, and keep the front desk running smoothly. You handle scheduling, payments, and insurance verifications while keeping records accurate and organized. New patients feel immediately at ease under your guidance-you walk them through their first visit, explain processes clearly, and ensure their experience exceeds expectations. Between conversations and coordination, you lend your creativity to social media and in-office marketing, bringing the Max Health mission to life in every interaction.
REQUIREMENTS FOR A RECEPTIONIST - HEALTH COORDINATOR:
1+ years of experience in sales
1+ years of experience in customer service
High school diploma or equivalent
Proficiency with computers and technology
Great phone etiquette with amazing people skills
Excellent communication skills
A warm, friendly, and enthusiastic personality
Confident and assertive
Excellent organization and multitasking abilities
HERE'S WHAT WE OFFER:
Discounted health insurance with a stipend
6 paid holidays
Monthly performance bonuses
A SIMPLE IRA with 3% company match
Paid continuing education
In-office wellness bucks
Paid vacation after 1 year
Ready to join a team that's redefining what a wellness workplace feels like? Applying for this Receptionist - Health Coordinator role takes just minutes. Don't wait-bring your energy, empathy, and organization skills to a role where every day makes a difference.
Job Posted by ApplicantPro
CSR Desk Position
Patient access representative job in Huntsville, AL
Previous CSR Experience Required
Good Communication Skills are Essential
Proficient Computer Skills and Softwares
Excellent Documentation & Verbal Skills
Must be able to Work Alone & as a Team Player
Must be able to Meet Company Goals, Policies & Regulations
Office Hours: 8am to 5pm
Requires: High School Diploma or GED
Requires: Background Check
*SEND Resume Today!
Patient Care Coordinator
Patient access representative job in Huntsville, AL
As a Care Coordinator, you will be responsible for a panel of patients and, in collaboration with other members of our Nephrology partners and interdisciplinary care team, help patients meet their kidney care and overall care goals. Care coordinators monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, coordinate care with care centers and partners, and evaluate their progress.
PRIMARY FUNCTIONS - Establish trusting, supportive, collaborative relationships with patients and their families - Build relationships with patients in a clinical setting, working alongside the interdisciplinary team professionals, including nephrologists, nurse care managers, advanced practice providers, behavioral health advanced practice providers, pharmacists, social workers, and dietitians. Actively engage a panel of adult patients - Consistently track census on inpatient and skilled nursing facility admissions, coordinate care, ensure the proper discharge, and timely follow-up as appropriate - Closely work with NCMs on outpatient, longitudinal care coordination of in-home and community-based services, including but not limited to DME, home health, referrals, and in-home supportive services - Take responsibility (in partnership with providers and NCM) for the health of a population of patients and monitor and track whether those patients are up to date on preventive measures - Communicate with patients by phone or in person and escalate to the care team when necessary. Link patients to community resources - Assist with the coordination of care across the kidney care continuum, such as scheduling appointments with specialists and dialysis centers, coordinating referrals, and sharing or transferring information with the patient's internal and external care team - Participate in establishing a pragmatic care plan - Capture relevant information about the patient's health and healthcare experience, take vitals, administer point-of-care testing, and perform standard age and condition-appropriate screening assessments as needed - Other duties as assigned
Qualifications
required
High School/GED
Care Coordinator (2+ years)
preferred
Any of the following licenses/certifications:
Valid Emergency Medical Technician (EMT)
Valid Certified Medical Assistant (CMA)
Valid Phlebotomy Technician Certificate (PTC)
Valid Certified Nursing Assistant (CNA)
Additional Information
All your information will be kept confidential according to EEO guidelines.
New Patient Scheduler (Tentative Start Date 02/01/2026)
Patient access representative job in Huntsville, AL
Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Job Purpose
The purpose of the New Patient Scheduler is to support Oncology Specialties by telephone and schedule all incoming new patient referrals. Other duties include confirming, cancelling, and rescheduling appointments as well as directing physician to physician calls.
Essential Job Functions
Answer a high volume of calls in a timely manner and complete new patient referrals according to department standards.
Accurately enter data given for callers or referring offices into practice management and EMR systems.
Distribute information to the appropriate person or department in a timely manner.
Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
Establish and maintain effective working relationships with coworkers, supervisors, and the general public.
May schedule and confirm patient appointments.
Answer telephones and direct calls to appropriate staff.
Receive and route messages and documents as needed.
Perform reminder and no show calls.
Operate office equipment such as multi-line phone system and use word processing, spreadsheet, and other software applications as needed to do work assigned.
Perform various clerical and administrative functions as needed.
Assist telephone operators with incoming calls as needed.
Transmit information or documents as needed, using computer, mail, or fax machine.
Other duties as assigned.
Qualifications
Excellent telephone etiquette skills.
Must be organized and detail-oriented.
Must be able to prioritize phone calls and multitask.
Must be able to complete new patient referrals in a timely manner.
Must be professional, polite, and friendly.
Education/Experience
Must have a high school diploma or equivalent.
Experience in medical office setting preferred.
Working conditions
This position requires working in an office environment in a clinical facility. This position deals largely with the public so patience and a pleasant personality are important.
Physical requirements
This job requires sitting at a desk and answering phone calls for up to eight hours a day.
Direct Reports
This position is not a supervisor position.
Auto-ApplyCustomer Service Representative
Patient access representative job in Huntsville, AL
We are expanding our sales team after having strong and continued growth. With multiple positions available we can work to create the job that best suits your strengths. Our Customer Service position will answer customer questions and assist customers in placing orders in person, over the phone, and online.
Responsibilities:
Communicate with customers on site, via phone, email, and web platforms
Help customers place orders online and over the phone
Answer order status questions and other shipping inquiries
Become a product expert and work to provide each customer with knowledgeable answers to questions on product specifications, pricing, and availability
Create sales orders, invoices and take payments for customers
Skills:
Bachelor's degree or High School diploma with 2+ years of experience strongly preferred.
Ability to learn how to use our web-based software including NetSuite within 30 days of taking the job
Excellent communication and interpersonal skills
Pay: Competitive pay scale for the market based on experience
Hours: M-F: 8am to 6pm & Saturday: 8am to Noon
Work Location: Brownsboro AL
Auto-ApplyCustomer Service Representative
Patient access representative job in Huntsville, AL
LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!
This position will work at Store 4129 located at 2615 Memorial Pkwy NW, Suite A&B, Huntsville, AL 35810.
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 19 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Customer Service Rep(05870) - 3319 Triana Blvd.
Patient access representative job in Huntsville, AL
Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.
Job Description
As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.
Responsibilities:
Greet customers warmly and assist them with their orders in-person and over the phone.
Accurately enter customer orders into the system and handle payment transactions.
Provide product recommendations and promotions to enhance customer satisfaction.
Resolve customer complaints efficiently and professionally.
Assist in food preparation, including making pizzas and other menu items when needed.
Maintain store cleanliness, including workstations, lobby, and restrooms.
Ensure compliance with health and safety standards.
Work effectively as part of a team to meet service goals.
Assist with stocking and inventory management.
Qualifications
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Basic math skills for handling transactions.
Ability to stand for extended periods and perform physical tasks.
Team-oriented with a positive attitude.
Must be at least 16 years old
Customer Service Representative - Huntsville, AL
Patient access representative job in Huntsville, AL
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Patient Experience Coordinator I
Patient access representative job in Huntsville, AL
Full-time Description
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
KEY RESPONSIBILITIES:
Patient Care Coordination
Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.)
Ensure smooth patient registration by performing all needed pre-registration tasks.
Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely.
Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic.
Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations.
Ensure 20/20 Patient Experience by:
Anticipating patient's registration and billing needs,
Anticipating patient's needs, such as water, snacks, etc.
Providing consistent customer care
Feedback Collection & Patient Advocacy
Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary.
Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity.
Ensure smooth patient registration by demonstrating competent data entry accuracy.
Collaboration & Administrative Support
Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible.
Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices.
Assist with scheduling follow-up appointments and ensuring timely communication regarding patient care plans.
Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care.
Other Responsibilities
Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations.
Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices.
Strong attention to detail, ensuring accurate record-keeping and documentation.
Participate in all required training and employee engagement activities.
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:?
Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.??
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.?
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.?
Aligning job responsibilities and projects with the company's goal and mission.?
Pro-active measures in daily work that anticipates problems and develops solutions.?
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.?
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.?
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.???
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time.
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:?
Generous PTO allowance
Holiday Pay
Health, Dental & Vision?
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match?
Uniform Allowance (clinic only)
Professional Development
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Customer Service Representative
Patient access representative job in Decatur, AL
The Customer Service Representative will be tasked with assisting and supporting Sales team members in selling the company's products and services. In addition, this role will be responsible for assessing the customer's needs, discussing opportunities with internal stakeholders, and assisting the sales team in closing sales and placing orders. This role also requires general administrative office activities, such as filing, copying, records maintenance, typing, word processing, faxing, mail distribution and may also be responsible for the maintenance of office equipment and supplies. Assists others and the department with daily functions as needed.
Duties/Responsibilities:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned and are subject to change at any time due to reasonable accommodation or other reasons.
• Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately.
• Order processing: Process orders, provide confirmation receipts and estimated ship dates, give order status, process credit card orders and RMA's.
• Sales support: Support regional sales managers with updates to ensure opportunities are kept current and accurate.
• Order Tracking/Status: Provide order status and backlog reports, track key customer activity, update customers as needed and provide continual feedback.
• Answering customer calls/customer interface and taking customer orders.
• Input customer orders into the ERP System and update customers on the status of their orders.
• Liaison between sales and corporate administration, resolving problems and ensuring information to provide to necessary parties in an accurate and timely manner.
• Provides administrative support and assistance.
• Complete all required continuous learning training, including safety, compliance, and job specific.
• Other duties as assigned. Duties and responsibilities may vary slightly depending on branch location.
Required Skills/Abilities:
• Excellent written and oral communication skills including an ability to communicate with the senior leadership team, customers, and internal/external stakeholders.
• Proficient in MS Office Suite (Excel, Word, PowerPoint).
• Must be a positive team player who is accountable for initiating and monitoring projects through to completion in a challenging and changing environment; includes working with and being dependent upon a broad range and level of personnel.
• Flexibility under competing time requirements and changing deadlines. Excellent focus and a good sense of priorities.
• High energy, versatile, self-directed, with effective analytical and organizational skills.
• Occasional travel may be required.
Education/Experience:
• High School Diploma or GED required associate degree helpful.
• 4 years job experience minimum in customer service or sales support.
• Packaging industry experience beneficial.
Auto-ApplyFront Desk Coordinator - Madison, AL
Patient access representative job in Madison, AL
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness?
If you have the drive, desire, and ambition to work with a world-class organization, we want to talk to you!
At The Joint Chiropractic we provide top notch service to every one of our patients, and we would like for you to join our committed team. Let us help turn your passion for health and wellness into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.
Competitive pay + Bonus
What we are looking for in YOU and YOUR skill set!
Driven to climb the company ladder
Possess a winning attitude
Have a high school diploma or equivalent (GED)
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
Have at least one year of previous sales experience
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks
Educate patients on wellness offerings and services
Share personal chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner
Office management or marketing experience is a plus!
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival
Checking members and patients in to see the chiropractor
Answering phone calls
Re-engaging inactive members
Staying updated on membership options, packages and promotions
Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management informed of member concerns and following manager's policies, procedures and direction
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
Auto-Apply