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Patient Services Associate-Bilingual
Pediatrix Medical Group
Patient access representative job in Lawrenceville, GA
**Bilingual Required**
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$24k-32k yearly est. 20h ago
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Trauma Registrar III- Full Time Day 8am - 5pm
Wellstar Health System 4.6
Patient access representative job in Roswell, GA
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well‐being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary:
The Trauma Registrar III is a Trauma Registrar with an RHIT certification and 5‐7 years of trauma registry experience (or 8‐10 years of trauma registry experience in lieu of RHIT) working at a Wellstar Level I or II Trauma Center. This position serves as a coding resource to team members while abstracting and coding records daily. The Trauma Registry is a complex injury and disease specific database that is integral to the operations of the trauma center. Quality Trauma Registry data must be collected by every trauma center and is critical to the success of a trauma program. The Trauma Registrar is responsible for the management of all components of the Trauma Registry, including data collection, data abstraction, data entry, data retrieval/statistical conversion, and data validation. The Trauma Registrar and Certified Trauma Data Analyst positions report directly to Trauma Program Manager. Key responsibilities of the role include: Data abstraction/ entry, database management, inter‐rater reliability and data validation, uploading data to state and national trauma registries, analysis of data frequency submission reports, monitoring the database for data integrity and mapping inconsistencies as well as error correction and report writing. Trauma Registry data is vital to daily operations, process improvement, benchmarking and improving the quality of trauma care delivery. Injury Prevention and Outreach events are developed based on the trauma population captured within the Trauma Registry. Ongoing trauma operations including staffing for trauma clinical care units and Trauma Surgery staff is based on trauma volume and trends. There are regulatory and statutory requirements for trauma centers to maintain high quality trauma registries. Trauma Registrars must maintain proficiency in anatomy/physiology, in health information technology, trauma specific software, and knowledge of a variety of trauma scoring/scaling methods is essential. The Trauma Registrar must also have knowledge of two independent coding systems: ICD‐10‐CM/PCS and Injury Severity Coding (AIS). The Trauma Registrar must also learn EMS procedures and terminology, nursing procedures and terminology, radiology terminology, and understand disease processes for capturing comorbid conditions and complications for the registry according to the National Trauma Data Bank (NTDB). They should also have knowledge of ICD‐9‐CM/PCS for reports and historical data.
Core Responsibilities and Essential Functions:
1. Data Abstraction/ Entry a. Responsible for the abstraction of data from various data sources (electronic health record, Trauma Activation Logs, PI Data sheets, etc.) necessary to complete trauma records within the hospitals Trauma Registry database. b. Utilizes technical coding principles expertise to accurately assign appropriate ICD‐10‐ CM diagnoses and ICD‐ IO‐PCS procedure codes into trauma database to the greatest specificity. c. Utilize technical trauma specific coding principles expertise to assign appropriate AIS codes used to calculate the ISS (injury severity score). d. Identify activation levels and report to Charge Capture for appropriate reimbursement. e. Identifies records that fall within the Trauma Registry inclusion criteria for hospital, state, and national registries. f. Performs data abstraction and entry using established rules and definitions set by the National Trauma Data Bank (NTDB), Trauma Quality Improvement Program (TQIP), State Registry and the hospitals data dictionaries. g. Informs the Trauma Program Manager (TPM) of all relevant trauma audits filter inconsistencies via monthly Quality Assurance Reports. h. Informs the Trauma Program Leadership of all opportunities for improvement in trauma related documentation that may be identified during the data abstraction/entry/validation processes. i. Meets productivity standards. j. Queries physicians when needed to further clarify code assignments. 4. Data Extraction and Reporting a. Responsible for the assimilation, extraction, and statistical presentation of all trauma registry data, as required by the ACS, TJC, and as requested by the TPM. b. Runs appropriate quality assurance reports and takes corrective action on errors in preparation for each data upload. c. Ensures all data uploads to the NTDB, TQIP, and State Trauma Registry are completed on time and documented for reporting. d. Produces various other Quality Assurance reports as requested by the TPM. e. Ensures Trauma Registry Data Request form is completed and approved prior to the running of and release of Trauma Registry data for any entity other than the TPM, in accordance with the Trauma Registry Data Management procedures. f. Builds Trauma Registry reports to capture data requests from the TMD/ TPM and works with the Trauma Registry vendor to leverage opportunities for more advanced report writing capabilities within the Trauma Registry database. g. Monitors productivity of Trauma Registry staff. h. Fields coding questions as needed. i. Advocates for issue and improvement opportunities on behalf of the Trauma Registry professionals. 2. Data Validation and Inter‐rater Reliability a. Analyzes records for quality assurance trauma standards recommended by the Trauma Committee and as stipulated by the American College of Surgeons (ACS) and the Joint Commission (TJC): Data includes all phases of trauma care (i.e., pre‐hospital, emergency department, intraoperative, and inpatient). b. Maintains the highest level of validity to assure accurate program profiling (i.e., TQIP, state and internal data reports) based on defined processes and maintains an accuracy rate of . c. Completes routine checks of abstracted data for accuracy. d. Identifies suspicious or invalid cases, variables, and data values, and implements corrective action for invalid data. 3. Database Management a. Ensures security and privacy of all Trauma Registry related data in accordance with HIPPA and the Trauma Registry Data Management procedures. b. Ensures data is collected in compliance with National Trauma Data Standards (NTDS). c. Expands the database management program as needed to meet the needs of the Trauma Program. d. Serves as liaison with the registry software vendor and WHS IT department personnel. e. Ensures all software program updates are completed as needed. f. Ensures data backups are completed at scheduled intervals. 5. Other Duties a. Attends all Trauma Services meetings as requested. b. Participates in the Georgia Committee of Trauma Excellence (GCTE) Trauma Registry Subcommittee. c. Responsible for continued professional growth: must complete 8 continuing education hours annually as required by the ACS. May include: 1. TQIP Conference 2. TQIP Education Opportunities 3. TQIP Annual course (on‐line) 4. Hospital, WHS Trauma Center or state trauma education programs d. Helps to support regional and state trauma system development. e. Serves as mentor for trauma registrars locally, system‐wide, as well as at a regional and state level. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.
$23k-29k yearly est. 20h ago
Patient Advocate
Corps Team 4.0
Patient access representative job in Milton, GA
A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member.
The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders.
Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented.
Duties and Responsibilities:
Follow communication scripts when managing a member's communications.
Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
Adhere to established standards and guidelines with ability to help to recommend improved procedures.
Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information.
Help members understand the program by answering questions and explaining procedures and providing general information.
Call doctors' offices to obtain and maintain members' current prescriptions.
Document member activities, phone call results and communication in our systems/software.
Complete required paperwork adhering to compliance standards.
Maintaining patient confidentiality and compliance regulations such as HIPAA.
Required Skills and Qualifications:
Excellent communication skills, both written and verbal.
Substantial active listening skills.
A patient and empathetic approach and attitude.
Customer focus and highly adaptable to different personality types.
Exceptional interpersonal and rapport building skills.
Vigorous time management, organizational skills and attention to detail.
Phone skills including the ability to incorporate appropriate phone etiquette.
Creative solutions seeking.
Comfortable working in fast paced environments.
Adaptability and flexibility.
Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
Willingness and ability to learn about company's products, services, and processes.
Coachable with a willingness to learn and a desire to succeed.
Process oriented, with a focus on continuous improvement.
Self-Motivated.
Strong data input skills.
Job Experience Preferences:
Experience as a Pharmacy technician is strongly preferred.
Experience in a highly customer service-oriented role.
Experience in a Call Center or Customer Support environment.
Compensation is commensurate with experience.
$34k-41k yearly est. 3d ago
Customer Service Representative
Vitruvian Consulting, Inc.
Patient access representative job in Gainesville, GA
Customer Service Representative - Gainesville, GA
Our client has a great opportunity for a Customer Service Representative to join their Team!
The Customer Service Representative is responsible for providing outstanding customer service to all customers while ensuring sales orders are entered correctly, customer phone calls are answered and handled appropriately, and supporting the sales team as needed.
Requirements
To be successful in this position, you will need the following skills:
1 - 2 years of customer service experience in a manufacturing environment.
1 - 2 years of experience supporting a sales team in a manufacturing environment.
1 - 2 years upselling experience - know what your customers need before they know it and influence them to purchase the products.
1 - 2 years of experience working in a team environment and participating in and contributing to the team's success.
Excellent communication skills, both exchanging and understanding verbal or written information.
Quick and accurate data entry skills.
Strong math skills.
Strong problem-solving and decision-making skills.
Phone etiquette skills - the ability to convey to the customer their importance in a professional manner.
The ability to utilize engineering equipment drawings to interpret product information.
The ability to be empathetic and ensure the customer feels they are being heard, and their situations will have a positive outcome.
The ability to multitask.
The ability to be adaptable in a constantly changing environment.
Strong self-control in order to remain calm regardless of the situation.
Effective time management skills - remain organized and meet deadlines.
Must be able to report to work on time every day and remain as needed to resolve customer needs.
Basic mechanical aptitude is a plus.
If this excites you, then our client is where you'll want to continue your career. Please submit your most recent resume.
Must be able to reliably commute or relocate to Gainesville, GA 30504
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Company-paid life insurance
Paid time off
Vision insurance
Company-paid STD
Company-paid LTD
#ZR
$25k-33k yearly est. 54d ago
Customer Service Representative
Insight Global
Patient access representative job in Morrow, GA
Position: Part Time Customer Service Representative
$20-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Roughly 25-30 Hours Weekly
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
$20-21 hourly 1d ago
Outside Referral Coordinator
APR Consulting 4.6
Patient access representative job in Atlanta, GA
APR Consulting, Inc. has been engaged to identify an Outside Referral Coordinator
Outside Referral Coordinator
Pay Rate: $30.49/hr
Duration: 2 months with possibility of extension
Expected Shift: This position DOES REQUIRE WEEKEND WORK. 8:30am - 5pm rotating weekends. Schedules are based on business need and subjected to change as business needs arise
Dress Code: Business casual
Required skills:
Experience required-CPT and ICD 9/10 coding knowledge -Epic/Health Connect experience a plus
Medical terminology -Strong communication skills
Ability to multitask and adapt to frequent change with ease.
A medical background is preferred (front or back office, billing, claims, etc.)
Reliable and comfortable working in a fast-paced environment.
Daily responsibilities:
Review requests for outside medical care
Verify eligibility, coverage, benefits, confirm provider status, maintain compliance timeframes
Top Three things Worker will be doing: Inbound phone queue, initiating referrals/authorizations, researching authorization requests
Preferred experience:
Medical office background -Claims processing or other insurance carrier experience
Educational requirements:
High school diploma or GED required
2 years of college preferred.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
$30.5 hourly 1d ago
Customer Service Representative
TPI Global Solutions 4.6
Patient access representative job in Atlanta, GA
Title: Administrative Customer Service Support
Onsite Requirement: 4 days per week
Schedule: 8 hours/day, 40 hours/week; Shift 1
Duration: 6 months
Positions Available: 1
Travel Required: None
Role Overview:
This role provides administrative and customer service support to a Customer Service Analyst, primarily focused on coffee-based orders. The individual will assist with order processing, inventory coordination, and customer inquiries to ensure timely and accurate shipments.
Key Responsibilities:
Assist Customer Service Analyst with weekly order processing
Respond reactively to customer inquiries regarding:
Stock availability
Expedited order requests
Coordinate with warehouse teams to ensure on-time shipment of orders
Contact customer warehouse staff externally to collect and verify inventory data
Support day-to-day administrative and clerical tasks related to order fulfillment
Required Qualifications:
3-5 years of customer service experience
Strong communication skills (phone and email)
Ability to work onsite 4 days per week
Comfortable interacting with external warehouse and customer contacts
No travel required
Must provide own laptop (at least initially)
Interview Process:
In-person or virtual interview (AOC)
A comprehensive Musculoskeletal Team that consists of Neurology, Neurosurgery, Orthopedics, Physical Medicine & Rehabilitation, Interventional Pain Management, Chiropractic Medicine, and Physical Therapy. The group is seeking a Neurologist due to community growth and demand. Join a c ollaborative practice atmosphere in a cutting-edge office with technology and state-of-the-art facilities. Physicians have access to a large primary care referral base.
Practice Highlights
No ER Call, No Stroke Call
Outpatient After-Hours Phone Calls Only
Sub-specialty Interests welcome
Office-based EEG, Ambulatory EEG, 2 EMG/NCS Machines, EMG Chemo Denervation Equipment
Opportunity to read CT and MRI
Partnership Track
Generous Compensation with a full benefits package
About Northwest Georgia
1 hour to Metro Atlanta and 1 hour to Chattanooga Tennessee
75 minutes northwest of Downtown Atlanta
Designated as a Top 100 place to live by Forbes Magazine
The communities of Northwest Georgia boast a unique blend of hometown charm and international sophistication. NWGA is home to Smithsonian-affiliated museums, top-flight resorts, advanced sports facilities and renowned cycling trails, recreational lakes, and much more. Consistently recognized in the press as one of the best small towns in America, this town offers a vibrant downtown, diverse cultural offerings, excellent education, and numerous recreational choices.
DO-1
$34k-75k yearly est. 20d ago
Credentialing Specialist
Dunhill Professional Search & Government Solutions
Patient access representative job in Forest Park, GA
Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client.
Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references.
Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks.
Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information.
Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained.
Establishes and maintains updated CCQAS records.
Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate.
Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions.
Maintains relationships with Military Treatment Facilities and supported customers.
Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patient care facilities.
Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met.
Minimum Qualifications
US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred
Certified Provider Credentialing Specialist (CPCS) preferred
2-5 years of experience performing physician credentialing at a medical group, hospital or health plan.
Must be able to Pass a government background check
Other Job Specific Skills
Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills.
Strong attention to detail and good organizational capability.
Able to handle multiple simultaneous tasks and complete work projects in designed time frames.
Knowledge of Department of Defense credentialing guidelines preferred.
Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus.
Ability to handle confidential information on a daily basis in a professional manner.
Ability to consistently maintain quality and production expectations.
Possess proof-reading skills sufficient for auditing documents.
Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.
$29k-43k yearly est. 1d ago
E-Billing Specialist
Freeman Mathis & Gary, LLP
Patient access representative job in Atlanta, GA
Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced E-Billing Specialist to join our Atlanta office. The E-Billing Specialist will be executing electronic submissions of client invoices via various e-billing systems. The E-Billing Specialist will need to identify, trouble shoot and resolve issues by coordinating with Attorneys, Billing Specialists, Clients and Legal Administrative Staff. Characteristics that have proven successful in the role include the ability to follow up, multi-task quickly, research and resolve complex billing transactions and above all else, maintain a positive attitude. Solid communication skills are important as E-Billers are required to communicate frequently with attorneys, either in writing or in-person.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:
Execute electronic submission of client invoices via various e-billing systems.
Identify, troubleshoot and resolve issues that arise during the invoice submission process.
Coordinate with Attorneys, and Billing Specialists, Clients and Legal Administrative Staff for resolution and maintenance tasks associated with client e-billing requirements.
Escalate issues as needed to Supervisor.
Track statuses of submitted invoices to ensure payment from client.
Maintain internal database of e-billed clients and their compliance requirements.
Document and update reference materials for all aspects of the e-billing process as necessary.
Assist with Partner and Client inquiries in a timely manner.
Provide updates to attorneys, clients and administrative staff.
Work with management, and outside counsel to support and expand the Firm's e-billing program.
Review processed legal, and related legal service provider bills from various internal and external sources for accuracy.
Help manage and curate data in the departments matter management/e-billing system.
Perform research, ad hoc reporting and other analysis projects.
Performs other duties as assigned.
Education, Experience, and Skills:
Candidate must be highly organized and must be able to communicate and meet with attorneys to clarify billing specifics.
This position requires great communication skills, both verbally and written, to attorneys and will include both follow through and follow up skills.
Must be proactive, self-starter, quick learner and detail oriented with the ability to work independently.
Must have a professional demeanor with the ability to work in a team setting.
Must have basic Excel skills, working in spreadsheets, copy and paste and data entry.
Solid analytical and problem-solving skills.
Candidate must have a minimum of 2-3 years of E-Billing experience navigating systems such as Legal Exchange; Legal X; T360; Litigation Advisor [LSS]; Serengeti or similar systems.
3rd party E-billing platform experience preferable.
Bachelor's degree or equivalent preferred and at least 2 years of experience with billing, preferably in a law firm, legal environment or insurance industry.
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
$28k-36k yearly est. 3d ago
Patient Access Rep
Resurgens Orthopaedics 3.9
Patient access representative job in Marietta, GA
The PatientAccess Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays
* Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account
* Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs)
* Verifies rehabilitation benefits and documents benefits on paper and into computer system
* Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable)
* Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system
* Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients
* Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician
* Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule
* Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient
* Reconciles change drawer/petty cash
* Other duties as assigned
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
* Keeps front desk and lobby clean and organized.
* Assist with back office duties: cleaning, laundry, organization as needed
Requirements
Requirements
QUALIFICATIONS EDUCATION AND EXPERIENCE
* High School diploma or equivalent
* One year of experience in customer service or reception, preferably in a health care environment.
SKILLS/ABILITIES
* Utilize fuctions of a multi-line phone system
* Basic Computer skills
* Strong customer service
* Ability to communicate clearly and concisely in all written and oral communications, including email.
* Strong organizational skills with great attention to detail
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to multitask
* Demonstrated conflict management skills
PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
$24k-30k yearly est. 4d ago
Assistant Registrar
Georgia Gwinnett College 4.3
Patient access representative job in Lawrenceville, GA
About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
Job Summary
The Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling.
The Assistant Registrar supervises staff responsible for student records maintenance, DegreeWorks degree audit encoding, curriculum and catalog updates within the college s ERP system, the academic course schedule, and graduation processing. This position also coordinates NAIA athletic eligibility certification and works closely with Academic Affairs, Advising, Athletics, and other campus offices to support student success and institutional compliance.
Responsibilities
* Oversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies; develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival; supervise staff responsible for transcript processing, grade changes, and academic standing; maintain quality control and data integrity across the ERP and integrated systems.
* Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements; ensure degree audits accurately reflect approved curriculum and program structures; supervises and provides guidance to the individual responsible for managing the graduation application process and degree conferral; oversees and ensure timely and accurate review of graduation applications, degree evaluations, and the posting of degrees; collaborates with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency.
* Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes; oversees annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software); partners with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information.
* Manages the course scheduling process each term in collaboration with academic departments and the Registrar; oversees data entry, updates, and adjustments to the class schedule to optimize classroom utilization and meet student needs; ensures scheduling timelines and policies are clearly communicated and followed across departments.
* Coordinates academic certification for student-athletes in compliance with NAIA eligibility requirements; reviews and verify academic progress, enrollment status, and GPA calculations for student-athletes; collaborates closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification; maintains current knowledge of NAIA rules and regulations and support institutional compliance efforts.
* Supervises and mentors staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions; provides training, guidance, and professional development opportunities to enhance staff effectiveness and service quality; fosters a collaborative and student-centered service culture within the Registrar's Office; serves as a key liaison between the Registrar's Office, Academic Affairs, IT, Athletics, Advising, and other campus units; participates in cross-campus committees, system implementations, and process improvement initiatives; supports ERP upgrades, system testing, and policy development related to records, registration, and curriculum management.
* Performs other duties as assigned
Required Qualifications
* 4 Year / Bachelor's Degree
* Five years of related experience
* At least one year of supervisory experience; this can include include coaching, mentoring, training, or performance management of professional staff.
Preferred Qualifications
* Graduate Degree
* Minimum of five years of experience in student records, registration, academic services, or a similar higher-education administrative function.
* Experience maintaining student academic records in compliance with FERPA and institutional policies.
* Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions.
* Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements.
* Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral.
* Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives.
* Experience ensuring data integrity, accuracy, and quality control across integrated student information systems.
* Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems.
* Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization.
* Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting.
Proposed Salary
56,800 - 71,000
Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.
Knowledge, Skills, & Abilities
* Strong organizational and time-management skills, with the ability to prioritize work and meet deadlines.
* Knowledge of academic records management practices aligned with regulatory requirements and institutional procedures.
* Knowledge of state and federal regulations, including FERPA and related compliance expectations.
* Knowledge of international transcript evaluation processes and standards.
* Strong interpersonal communication, relationship-building, and customer service skills for working with faculty, staff, students, and external stakeholders.
* Skilled in verbal and written communication, including documentation, procedural writing, and cross-departmental communication.
* Ability to analyze and interpret student data, academic records, and compliance requirements.
* Ability to perform administrative and managerial functions, including planning, process development, and team leadership.
* Ability to supervise, train, and develop staff and foster a cooperative, student-centered work environment.
* Ability to maintain confidentiality of sensitive academic records and information.
* Ability to provide professional guidance and counsel to campus constituencies.
* Knowledge in the maintenance of academic records in accordance with regulatory requirements and internal procedures
* Knowledge of applicable state and federal laws
* Knowledge of international transcript evaluations
* Skills in organizational and time management
* Skills in verbal and written communications
* Skills in interpersonal communications and relationship building
* Skills in analysis of data
* Ability to follow college regulations and procedures
* Ability to perform administrative and managerial functions
* Ability to prioritize work and meet deadlines
* Ability to supervise and train staff
* Ability to foster a cooperative work environment
* Ability to maintain confidentiality of records and information
* Ability to provide professional direction, guidance and counsel to a wide range of constituencies
* Ability to establish a standard of professionalism by providing high quality customer services to both the general public as well as students, faculty and staff
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Conditions of Employment
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********.
Background Check
* Position of Trust + Education
Other Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
$38k-45k yearly est. Easy Apply 53d ago
Voter Registration & Elections Specialist I, Full-Time
Forsyth County, Ga 4.2
Patient access representative job in Cumming, GA
Information The purpose of this position is to ensure that eligible voters are registered properly, elections are held accurately and efficiently, and records are maintained all in compliance with the law. The purpose of this classification is to provide complex administrative and technical services, as well as customer support and actions that require physical/manual labor to perform specialized voter registration and election processes that comply with federal, state, county and municipal laws and rules.
This position will primarily be assigned to administrative tasks as outlined in the position description.
Essential Functions
The following duties are normal for this position. The omission of specific statements of certain duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Coordinates and provides administrative, technical, and physical/manual support of both voter registration and election processes within designated timeframes and per established procedures.
Adheres to federal, state, municipal and county laws and rules, including but not limited to: the Georgia Election Code, the Ethics in Government Act, the Recall Act of 1989, the National Voter Registration Act of 1993, the Help America Vote Act, the Rules of the State Election Board, directives issued by the Secretary of State's Office and office policies and procedures. Maintains an understanding of changes to applicable laws and rules.
This assignment typically consists of a series of repetitive tasks performed according to specific guidelines and established procedures. While the guidelines are clear and specific on most matters, the employee must interpret confusing and changing guidelines in some areas of election law. Complexity is present in the requirement that the employee must learn changes in guidelines and be able to apply those changes to the task at hand.
Employees may be assigned to work on different projects at different times and must be able to adapt to changing assignments within the department.
Assignments include, but are not limited to:
Interfacing with the statewide voter registration system to: register voters; process and pre-approve new voter applications; entering application data into a computer; processing deletions, transfers, and changes in voter information; maintaining files of active, inactive, pending, rejected and cancelled applications. Processing absentee ballot requests and returned voted ballots. Merging data into documents; filing; making copies; sending/receiving emails and faxes; processing incoming and outgoing mail and other administrative tasks.
Performing Logic and Accuracy testing of voting equipment which includes the testing of each piece of voting equipment to be deployed to a polling place for use in an election; packing carts with voting equipment and polling place supplies; maintaining inventory of equipment and supplies; preparing required recap sheets and forms completed by poll workers each day of voting; visiting polling places and assisting with measurements and the testing of electrical outlets to ensure adequate power supply for voting equipment; creating and updating spreadsheets and documents for each project.
Preparing for elections; assisting in preparing and distributing election supplies and equipment to polling locations; preparing and setting up voting booths and equipment for each election; assembling supplies for polling places; assisting poll management with delivery and return of polling place supplies.
Processing absentee by mail ballots; mailing and receiving absentee ballot applications, processing absentee ballot applications, mailing ballots, processing returned voted ballots and maintaining records. Ensuring security of ballots and preparing ballots for tabulation. Processing and tabulating voted ballots.
Serving in the role of poll worker.
Answering poll worker questions and providing instruction and clarification.
Answering telephone calls and greeting visitors; ascertaining the nature of business; providing information/assistance as needed.
Communicating with others both in oral and in written format in a tactful and accommodating manner. Contacts are typically with voters, the public, fellow employees, supervisors, other departments, County officials, attorneys, vendors, candidates, elected officials, customers, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Preparing presentations and projects as assigned by voter registrations and elections leadership team. Maintaining, reviewing and updating departmental webpage and other outreach material and documentation.
Preparing and maintaining current and potential lists of poll workers; recruiting new poll workers and polling places; creating poll worker and staff training materials, including power point presentations, manuals and handouts; calculating payroll for poll workers. Arranging poll worker training sessions and attending outreach events to promote voter education and poll worker recruitment.
Maintains confidentiality of departmental documentation and issues subject applicable to law. Maintains working knowledge of records retention policy applicable to each area of the department and adheres to said policy.
Ability to work in alternating and changing environments: sometimes fast paced and other periods of time that are less demanding.
Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds), pushing, and/or pulling of a heavy wheeled cart. Work is performed in an office, warehouse or polling place requiring mobility. The employee must lift electronic equipment, +/- 50 pounds, and other supplies which occur during elections, testing and maintenance. The employee must possess a high degree of manual dexterity to operate equipment.
ADDITIONAL FUNCTIONS
Performs notarization of documents as needed.
Operates departmental assigned motor vehicle and truck.
Performs specialized and detail-oriented tasks adhering to strict deadlines.
Will be required to work early/late hours and weekends during election times and near voter registration/election deadlines.
This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.
Aids other employees or departments as needed.
Performs other related duties as required.
Minimum Qualifications
High school diploma or GED; supplemented by one (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require possession and maintenance of valid State of Georgia Notary Public certification. Requires possession and maintenance of valid State of Georgia driver's license. Typing speed of 30 words per minute required with an emphasis on accuracy in addition to speed.
BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES:
Personal Leave Accrual
Personal leave shall be accrued as follows:
0 - 4 Years - 20 days per year - 6.16 hours per pay period
5 - 14 Years - 25 days per year - 7.70 hours per pay period
15+Years - 30 days per year - 9.24 hours per pay period
Observed Holidays
New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).
Medical Insurance
The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.
* Aetna Choice POS II - $2000 Individual Deductible (Basic Plan)
* Aetna Choice POS II - $1000 Individual Deductible (Plus Plan)
* Kaiser Permanente HMO- $0 Individual Deductible
Dental Insurance
The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:
* Base $1,000 Plan
* Buy-Up $1,500 Plan
Vision Insurance
The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.
Basic Life & AD&D Insurance
The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit.
Disability Insurance - Short Term and Long Term
100% paid by Forsyth County. Eligibility begins date of hire.
Short Term Disability - 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.
Long Term Disability - 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).
Additional Life Insurance and AD&D
Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children.
Retirement Plan (401K)
Fully vested at five years of employment - 20% graduated vesting annually. Eligible to begin contributions immediately upon hire.
Six Months through One Year of County Service
Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That's a 100% return on the first 5% of pay you save.
Years One through Five
Forsyth County "seeds" your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay.
Years 5 through 10
The County continues its automatic "seed" contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%.
After 10 Years of Service
You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to "seed" your account each year increases to 7.5% of your pay.
01
Do you have a high school diploma or a G.E.D?
* Yes
* No
02
Do you have at least (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations?
* Yes
* No
03
Do you have a valid driver's license?
* Yes
* No
04
Can you type at least 30 words per minute?
* Yes
* No
Required Question
Employer Forsyth County
Address 110 East Main Street
Suite 230
Cumming, Georgia, 30040
Phone **************
Website ****************************************************
$5k monthly 17d ago
Loan Registration Specialist
Collabera 4.5
Patient access representative job in College Park, GA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 5 months
Pay rate: $17/hr
Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks.
Qualifications
Effective communication skills (listening, verbal and written)
Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation
Intermediate accounting skills; excellent teamwork, organization, and admin skills
Multi-tasking, possesses a high degree of attention to detail
Working knowledge of MS Excel, Word, Power-Point with dual screens
Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor
Additional Information
To know more or to schedule an interview, Please contact:
Laidiza Gumera
************
*******************************
$17 hourly Easy Apply 60d+ ago
Patient Concierge Representative
A Smile 4 U
Patient access representative job in Alpharetta, GA
Job DescriptionPatient Concierge Representative | Entry Level | Bilingual Spanish (required)
Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM
Training Schedule (first two weeks): 8:00 AM-5:00 PM
About Us
We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Patient Concierge Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment.
A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
The ideal Candidate
Compassionate, detail-oriented, and adaptable
Comfortable in a fast-paced, team-driven office
Can-do attitude
Key Responsibilities
Answer incoming calls and emails promptly and professionally
Make daily outbound calls to schedule patient appointments per clinic protocols
Document all call interactions according to standard operating procedures
Assist in resolving customer complaints with the support of the Customer Service Manager
Enter new patient information into the practice management system
Update existing patient records
Required Qualifications
Bilingual in Spanish (required)
Previous customer service, call center experience is a plus
Strong interpersonal, communication and organizational skills
Customer service oriented with a professional demeanor
Reliable, organized and collaborative team player
Benefits
Medical, Dental, and Optical Insurance (available after 90 days for full-time team members)
Employee discount
Paid Time Off (PTO) and Paid Holidays
Opportunities for professional growth
Dental experience is highly preferred
Pay is based on experience
Are you willing to consent to a background check including a criminal record check, employment, and education verification?
$26k-32k yearly est. 18d ago
Phlebotomy Specialist-Patient Service Center
Labcorp 4.5
Patient access representative job in Alpharetta, GA
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
Work Schedule: Monday - Friday 8:00am - 5:00pm with 1-hour lunch break
This is a full-time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Alpharetta, GA
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner
* Process billing information and collecting payments when required
* Prepare all collected specimens for testing and analysis
* Maintain patient and specimen information logs
* Provide superior customer service to all patients
* Administrative and clerical duties as necessary
* Travel to additional sites when needed
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification from an accredited agency is preferred
* 1 year of phlebotomy exp experience (preferred)
* Proven track record in providing exceptional customer service
* Strong communication skills: both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
* Other duties as assigned
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$31k-36k yearly est. Auto-Apply 12d ago
Patient Services Associate
Pediatrix Medical Group
Patient access representative job in Cumming, GA
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$24k-32k yearly est. 20h ago
Patient Access Rep
Resurgens Orthopaedics 3.9
Patient access representative job in Marietta, GA
* Greets patients and visitors pleasantly * Checks patients into EMR * Scans all paperwork in EMR * Enters in patient demographics with accuracy * Monitors schedule to make sure all patients who are given tablet to complete questionnaires * Monitors reception area and patient flow, notifies patients of delays
* Answers questions and gives information as requested
* Obtains and/or verifies patient demographic and insurance information
* Collects co-payments, self-pay rates and/or account balances at time of service
* Schedules, cancels and reschedules patient appointments
* Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions
* Provides back-up coverage at check-in or check-out, which could include other offices
* Provides back-up coverage for appointment scheduling
Requirements
1 to 2 years experience working in a front office setting.
$24k-30k yearly est. 10d ago
Loan Registration Specialist
Collabera 4.5
Patient access representative job in College Park, GA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 5 months
Pay rate: $17/hr
Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks.
Qualifications
Effective communication skills (listening, verbal and written)
Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation
Intermediate accounting skills; excellent teamwork, organization, and admin skills
Multi-tasking, possesses a high degree of attention to detail
Working knowledge of MS Excel, Word, Power-Point with dual screens
Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor
Additional Information
To know more or to schedule an interview, Please contact:
Laidiza Gumera
************
*******************************
$17 hourly Easy Apply 11h ago
Patient Concierge Representative
A Smile 4 U
Patient access representative job in Alpharetta, GA
Patient Concierge Representative | Entry Level | Bilingual Spanish (required)
Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM
Training Schedule (first two weeks): 8:00 AM-5:00 PM
About Us
We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Patient Concierge Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment.
A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
The ideal Candidate
Compassionate, detail-oriented, and adaptable
Comfortable in a fast-paced, team-driven office
Can-do attitude
Key Responsibilities
Answer incoming calls and emails promptly and professionally
Make daily outbound calls to schedule patient appointments per clinic protocols
Document all call interactions according to standard operating procedures
Assist in resolving customer complaints with the support of the Customer Service Manager
Enter new patient information into the practice management system
Update existing patient records
Required Qualifications
Bilingual in Spanish (required)
Previous customer service, call center experience is a plus
Strong interpersonal, communication and organizational skills
Customer service oriented with a professional demeanor
Reliable, organized and collaborative team player
Benefits
Medical, Dental, and Optical Insurance (available after 90 days for full-time team members)
Employee discount
Paid Time Off (PTO) and Paid Holidays
Opportunities for professional growth
Dental experience is highly preferred
Pay is based on experience
Are you willing to consent to a background check including a criminal record check, employment, and education verification?
$26k-32k yearly est. 47d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Roswell, GA?
The average patient access representative in Roswell, GA earns between $22,000 and $35,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Roswell, GA
$28,000
What are the biggest employers of Patient Access Representatives in Roswell, GA?
The biggest employers of Patient Access Representatives in Roswell, GA are: