Patient access representative jobs in Saint Paul, MN - 740 jobs

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

The person most likely to excel in the Billing Specialist job is organized and can work in a fast-paced, detail-oriented environment. The right candidate will be able to identify and focus on the right priority and ensure that deadlines are met. This position is deadline-driven and will require absolute compliance with billing deadlines. Duties and Responsibilities: Complete all Accounts Receivable functions for multiple programs Monitor and file Service Agreements Update client information as needed Resolve denied claims in a timely manner to ensure payment Other duties as assigned Benefits/ Company Perks: Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance MN Paid Leave 401(k) Retirement Plan PTO (3 weeks/year for first 2 years) based on 90-day evaluations work from home eligibility is determined - possibility to work a few days a week work from home per week - based on approval from direct supervisor - after completing 90 days of training in our NE Minneapolis office Flexible Schedules Flex-time available after the first 90 days. Requirements: Must be 18 years or older 1-2 years billing experience, Medicare billing experience a plus Must have the ability to communicate effectively via phone, email, and written word Must be organized and willing to take initiative Pinnacle Services offers a friendly work environment, with a relaxed dress code, a "bring your pet to work" policy, flexibility in work hours, and a company-wide commitment to excellence and innovation. Pinnacle Service Inc. provides person-centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to our consumers through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others. Preferred Experience: Experience working with Therap Experience with Care Director PI8833f74a6dfa-37***********7

Title: Technical Customer Service Representative Job Type: Contract (6 months) Compensation: $20.00 - $25.00 per hour Industry: Food & Beverage Manufacturing --- About the Role Our client, a long-established provider of analytical, chemistry, microbiology, sensory, and shelf-life testing services to the food industry, is seeking a Technical Customer Service Representative to support its fast-paced, small business division. This organization has served leading food companies for decades and is recognized for its accuracy, quick turnaround, and high-quality service. This role supports external customer interactions, ensures an excellent client experience, and works closely with internal teams including Sales, Sample Handling, Quality, Lab Analysts, and Scientists. Job Description In this role, you will deliver customer excellence by managing expectations, responding to technical inquiries, and serving as a liaison between customers and internal teams. You will support large accounts, help resolve issues, and assist with digital, marketing, and continuous improvement initiatives. Responsibilities include: Customer Service Respond to customer inquiries via phone or email within 24 business hours, including questions on service capabilities, result status, and interpretation. Manage customer complaints, escalations, and resolution processes. Handle all portal and order-related questions and troubleshooting. Provide empathy and clear communication during customer turndowns (e.g., sample matrix issues or expectation updates). Generate testing quotes and produce Mock Nutrition Facts Panels using Genesis software. Submit rerun and additional testing requests through LIMS. Schedule customer conference calls as needed. Build new customer profiles and update existing accounts in LIMS. Monitor the Customer Service Dashboard in LIMS, including analyst notes and action items. Ensure timely delivery of results and send preliminary reports when required. Coordinate with approvers to finalize reports. Pull historical data upon request and document all communication in Salesforce. Assist with customer information review in Echo as time allows. Report weekly updates on submission trends and communication metrics. Account Management Manage ongoing client communications to drive satisfaction and address service-related issues that require escalation. Own large or specialty projects for assigned accounts. Develop a strong understanding of the organization's testing capabilities and apply that expertise to customer needs. Collaborate closely with Sales to support QBRs and sales initiatives within assigned accounts. Qualifications Required 1+ year of experience in retail, customer service, or account management in any industry; laboratory or science exposure is a plus. Bachelor's degree (science-related preferred, but all fields accepted). Proficiency in Microsoft Office. Strong time-management and prioritization abilities. Excellent interpersonal, communication, and business management skills. Ability to influence and navigate within a matrixed environment. Strong team orientation. Preferred Previous analytical laboratory experience. Exposure to LIMS systems. Knowledge of current trends and techniques in the laboratory or food testing industry. Demonstrated ability to build strong client relationships and maintain rapport. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let's talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in! Let's talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - North Loop location - 1 block from light rail transit - Free Parking - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. A fresh approach to great results Are you computer savvy and enjoy solving problems and talking to customers? This is not a "call center" and we don't sell widgets ... we focus on quality customer service in a complex environment. We are the direct channel between the Client and the Vendor. This entails intensive phone and computer work dealing with vending locations and vendors, and maintaining accurate computer records/inventory. Requirements Problem-solving and conflict resolution skills Candidate must possess strong computer skills, including Microsoft Word and Excel Excellent interpersonal communications skills Strong customer service orientation Positive internal and external work relationships Professional composure in high-pressure, time-sensitive environment Work independently Preferences JD Edwards (ERP system) experience a plus (or other ERP system, i.e. SAP, Oracle, PeopleSoft) Education & Experience High school degree required A minimum of one year business experience in a customer service office environment, or a business setting requiring heavy customer service, computer and phone work is preferred. If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now! Achieving Leadership Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Keyword Search: CSR, Customer Service Representative

Let Us Power Your Potential Taylor Corporation isa dynamic, diversified companywith bigplans for the future-andyour career. We power our employees' potential and strive to createopportunityand security for every member of the team. Ifyou'reready for something bigger-more challenge, more variety, more pathways for professional growth-we should talk.We'repassionate about ourwork,we believe there is always a better way, andwe'relooking for people like you. Ready toreach your potential?It'stime to look at Taylor. Your Opportunity:Taylor is seeking a Customer Service Representative who is responsible for delivering exceptional customer service and support. This role involves handling complex customer inquiries, leading service initiatives, and mentoring junior staff. The ideal candidate will possess advanced product knowledge, strong problem-solving abilities, and a commitment to enhancing the customer's experience. Your Responsibilities: Respond to customer inquiries via phone, email, and chat with professionalism and expertise Resolve complex issues and provide solutions in a timely manner, ensuring customer satisfaction Proactively communicate matters with the customer that are affecting orders including due dates, estimating change orders, materials issues, or equipment problems Understand the specifications of each order to ensure smooth internal processing Adherence to customer expected response times Process orders, returns, and exchanges, while ensuring compliance with company policies Maintain accurate records of customer interactions and transactions in the CRM system Mentor and train Customer Service Representatives I and II, fostering a culture of continuous improvement Collaborate with cross-functional teams to address customer needs and enhance service delivery Analyze customer feedback and identify trends to improve processes and service quality Stay informed about product updates, industry trends, and best practices to enhance service effectiveness You Must Have: May require an associate's degree and 4-6 years of experience in the field or in a related area Exceptional communication skills, both verbal and written, with a strong ability to convey information clearly Proven problem-solving skills and the ability to think critically in high-pressure situations Proficient in using customer service software and CRM systems Demonstrated ability to lead and mentor team members Ability to sit for extended periods while working on a computer Theanticipatedhourly rate for this position is $29.00. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just onecomponentof Taylor Corporation's total compensation and benefits package for employees. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay. The Employerretainsthe right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

$2,500 Sign-On Bonus Payment Terms: $1,000 paid after 30 days of employment, $1,500 paid after 90 days of employment. Join America's most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure * UNLIMITED LEADS, at no cost * Elevated tiered commissions for the first 12 months * Annual Base Pay 25,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more Why Choose AAA The Auto Club Group (ACG) * Lead generation of 14+ million members * Access to unlimited walk-in traffic and referrals * Online lead generation * Annual Sales Incentive Trip A DAY IN THE LIFE of a Field Life Agent The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. * Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location. * Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals. * Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.) * Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products. * Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices. * Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities. * Assist Underwriting and Brokerage Departments in satisfying requirements. * Respond to customer inquiries and problems and ensure sound sales practices are used. * Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products. What it's like to work for The Auto Club Group: * Serve our members by making their satisfaction our highest priority * Do what's right by sustaining an open, honest and ethical work environment * Lead in everything we do by offering best-in-class products, benefits and services * ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable WE ARE LOOKING FOR CANDIDATES WHO * Possession of valid State Life Sales licenses * Ability to take and pass LUTC or CLU coursework * Maintain Life and Health licenses required to sell products * Possession of a valid State driver's license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products Education * High School diploma or equivalent Work Experience * Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products * Experience selling intangible products Successful candidates will possess: * Strong working knowledge of Life Insurance and Annuity products and services * Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience. * Effectively communicate complex information with prospective clients in a clear manner * Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products. * Assessing and reflecting customer insurance requirements consistent with company standards when writing policies * Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products * Ability to build and maintain strong relationships with customers * Prospecting and developing new sales opportunities and meeting production requirements * Ability to work collaboratively with all team members to attain business goals. * Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads * Understands and can articulate to customers the tax and legal impacts the products have on Members * Strong organization, planning, time management and administrative skills * Representing Auto Club Life in a professional and positive manner * Safely operating a motor vehicle to travel to various locations to attend meetings or community events * Proficient writing skills to compose routine correspondence * Working independently with minimal supervision * Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email. Work Environment * Works in a temperature-controlled office environment. * Limited travel required for community events, with exposure to road hazards and temperature extremes Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position. This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned. Work Schedule: Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700. Required Qualifications: * High school diploma or equivalent. * Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a full-time, 1.0 FTE position based at our Woodlake (Woodbury) Campus. Monday-Friday, 7:15am - 3:45pm. Must be flexible to float to other Summit locations as needed. Primary Duties: Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed. Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation. Assist with rescheduling patients when providers schedules change Responsible for ensuring the patient lobby is accessible, neat and orderly Performs various administrative duties and other duties, as needed and assigned Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful Summit's hiring range for this position is $18.76 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve. JOB RESPONSIBILITIES: Greets patients and others in person Check patients in EMR and verify insurance and personal profile information Confirm and update demographic information Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients. Post co-pays to the system daily as directed Print billing tickets & visit labels Answer incoming calls Schedules appointment Demonstrates good communication skills/both written & verbal Maintain orderly appearance of reception and front desk areas Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead Attends meetings as required Ensure all patient records are current and updated in a timely manner Adhere to all HIPPA compliance standards Coordinate translators for patients Tasks and relays information to the appropriate people Escalate issues to management Sets up patients for the Sliding Fee Sets up patients with a payment plan Responds to patient billing questions Directs patients to MNSure navigator when applicable Intakes new patients Train new staff on processes as instructed All other duties, assignments and projects as assigned KNOWLEDGE, SKILLS and ABILITIES: BI-LINGUAL SPANISH SPEAKING PREFERRED Familiar with Medical Terminology. Confidentiality in accordance with HIPAA guidelines and regulations. Medical billing and/or collection experience beneficial Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required. QUALIFICATIONS: High School Graduate or equivalent Advanced degree a plus 3+ years in Patient Registration or equal applicable field experience. Medical Terminology, Medical Billing, or related certificate preferred. Ability to work with people of diverse backgrounds and cultures Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people

Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position. This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned. Work Schedule: Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700. Required Qualifications: High school diploma or equivalent. Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.

As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients Position Summary As the Bilingual Scheduling Specialist (Hmong/English or Spanish English) you will schedule patients for medical, dental, mental health, and ancillary services provided at La Clinica, East Side Family Clinic, and McDonough Homes Clinic. Responsibilities An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Answer inbound calls promptly and in a polite, professional manner. * Schedule appointments per scheduling policies/procedures for medical, dental, mental health, and ancillary services. * Obtain and enter accurate demographic information into organization's EHR. * Verify insurance and provide information regarding Minnesota Community Care discount program. * Act as a liaison for the patients and the organization by directly calls appropriately and using sound judgment in handling calls, especially with upset patients. * Understanding of when to escalate calls to a supervisor or triage nurse. * Make outbound calls to reschedule appointments, respond to provider, clinical staff, and Patient Portal requests to call patients. * Provides patient-focused service and a positive impression of the organization to customers (patients, families, vendors, coworkers) through respectful, courteous and culturally sensitive interactions. * Actively participates and works positively, flexibly and cooperatively in a patient care team within and across departments to accomplish the goals of the organization. * Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with patients, coworkers, and the public. * Knows, understands and adheres to organizational policy related to the patient's rights for confidential care. * Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, conducive to employee morale, productivity, efficiency, and effectiveness. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that swift corrective action can be taken when appropriate. * Other duties as assigned. Qualifications * High School or GED required. * Minimum one year of experience in customer service and/or related clinic environment; working knowledge of medical terminology. Knowledge, Skills and Abilities: * Spanish/English or Hmong/English bilingual required. * Ability to establish and maintain effective working relationships with patients, co-workers and the public. * Ability to communicate effectively verbally and in writing with a variety of people. * Skill and manual dexterity to operate a computer keyboard, calculator, telephone, copier, fax, and other equipment as necessary. * Knowledge of medical terminology helpful. * Ability to handle confidential and sensitive information. * Ability to handle a "call center" environment: work quickly and multi-task. * Ability to exercise good judgment to handle calls appropriately. \ * Ability to have a flexible schedule, per department needs. Working Conditions and Physical Demands: While performing the duties of this job, the employee is continuously required to perform computer-related work in a sitting position. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally required to lift to 30 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Affirmative Action/EEO Statement Minnesota Community Care is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Why UMPhysicians? The Patient Representative promotes UMPhysicians' philosophy of patient centered care to meet the needs of all visitors and guests by maintaining a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. The individual in this role must have exceptional time management and prioritization abilities, exemplary customer service skills, and excellent organization and communication capabilities. What you will do as a Patient Representative: Assists with phones and schedules future appointments and/or procedures. Welcomes visitors, provides non-clinical information, collects co-pays, and enters/verifies health insurance information at check-in Oversees the clinic lobby and patient waiting area and ensures it is clean, orderly and inviting Arranges accommodation and/or interpreter services as need needed for the patient visits Resolves non-clinical patient customer service issues Assists with coordinating provider schedules and appointments Maximize efficiencies of clinic schedules and to reduce patient waiting times and enhance customer experience Requests/obtains/sends medical records and diagnostic test results from patient visits to other providers as requested What you will need: Successful completion of Patient Representative training program and OJT within 5 weeks of hire. Knowledge of online scheduling and experience with EMR systems Keyboarding skills of 35 wpm. Proven experience in customer service Location: 2512 S 7th St., Minneapolis, MN, 55454 This position may be required to float to other departments at the discretion of the manager based on clinic needs. Hours: 40 hours/week 8:30 AM - 5:00 PM, Monday - Friday with some flexibility requested based on business needs. This position may be required to float to other departments at the discretion of the manager based on clinic needs. Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! Compensation: 20.18 - 27.53 USD Hourly At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description This position is responsible for creating the first impression of Fairview's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow. Provide superior customer service, in person and on the phone to all customers Greet patients in a respectful manner Effectively work with medical staff, nursing, ancillary departments, and other external sources to ensure patient's needs are met. Direct patient to waiting room after registration and notifies patient care staff of arrival. Responsible for taking care of callers needs promptly and effectively. Transfer calls to appropriate locations as needed Schedule and maintains patient appointments. Performs appropriate scheduling and registration functions, via computer system, including entry of demographic, insurance, referring physician data, and exam information Ensure appropriate information is gathered and verified to ensure a smooth transaction as a patient prepares for their visit including demographic info, insurance, account maintenance, co-pay and balance information Qualifications Epic/EMR Scheduling experience preferred Computer Savvy Excellent customer service skills basic knowledge of medical terminology 1 years of experience working in a relevant healthcare environment Polished and professional candidate Knowledge with different medical insurances (ex, medical, medicare, private) Additional Information Shift: Monday-Friday - 8 hours shifts Day Shift If Contract, Length of Assignment: 3 Months contract- will go Perm for right fit! Interested in being Considered? If you are interested in applying to this position, please click Apply.

Baer Manufacturing is seeking a detail oriented and highly organized Planning and Scheduling Specialist to join the team. The position will be responsible for helping to build and implement scheduling tools, interfacing with various departments and maintaining production schedules to ensure that all project timelines are met. The role requires excellent communication skills, an understanding of the scheduling and planning process for near and far term projects and ability to effectively implement new processes. Job Description: Role & Responsibilities •Develop and Maintain Schedules: Create detailed project schedules, including timelines, milestones, and deadlines using project management software. •Coordinate with other departments: Work in tandem with project managers, production managers, materials manager, purchasing and logistics to consolidate information on production activities so everyone is aligned with the overall schedule. •Monitor schedule and assist in resource allocation: Track daily progress of production to monitor schedule attainment and identify potential delays and proactively propose and communicate corrective actions. Assist in managing resources such as labor, tools and equipment to ensure production can operate efficiently. •Reporting: Host internal and external schedule updates as necessary to communicate overall Baer schedule adherence and near-term schedule view. Communicate proactively any issues that will impact delivery dates and report production capacity when necessary. •Risk Management: Identify potential risks and delays in the project schedule and develop mitigation strategies. •Host and manage project kickoff meetings while identifying material purchasing opportunities. •Continuous Improvement: Recommend and implement process improvements to enhance scheduling efficiency and project outcomes. Qualifications and Education Requirements •Education: Bachelor's degree in Project Management, Business Administration or related field or equivalent experience in Planning/Scheduling. •Experience: Minimum 3-5 years' experience in scheduling, project management and production environment. Experience in Supply Chain, Lean Manufacturing, or Kanban systems preferred. •Technical Skills: Proficiency in Microsoft Office Suite, Microsoft Project experience a plus. Ability to learn new programs. •Communication: Excellent verbal and written communication skills. Ability to host effective meetings and communicate with team members across the enterprise. •Analytical: Strong problem solving and analytical skills. Ability to analyze data and make and propose informed decisions. •Attention to Detail: High level of accuracy and attention to detail in all aspects of work. •Working understanding of Lean principles and 5s Physical Requirements •This job operates in a professional office environment. •This role regularly uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machines. •This position requires the ability to lift files and open file cabinets. •Employees are frequently required to sit, stand, and occasionally required to bend, kneel, reach, stoop, or crouch. •This position may occasionally lift up to 10 pounds. Pay Range: $65,000.00 - $90,000.00 Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only. In addition to base compensation, Hunt Electric offers a robust benefits plan. See below for additional details or visit our website at Hunt Electric Careers. Hunt Electric Corporation and affiliates are equal opportunity employers and afford equal opportunity to all qualified applicants for consideration in all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other status protected under local, state or federal laws. Hunt Electric Corporation participates in E-Verify. As part of our recruitment, screening, and hiring processes, your resume may be reviewed using AI tools to help us identify relevant skills and experience. The use of such AI tools is subject to human oversight and every hiring and employment-related decision is thoughtfully reviewed by a real person.

Regions Cancer Center is seeking a scheduling specialist with strong organizational and customer service skills to join our team. This role secures necessary patient information relating to the scheduling and/or processing of surgical procedures in Gynecology Oncology. Schedules surgeries and performs required procedures including documentation. Complies with all applicable state and federal regulations. Coordinates information provided for business services functions including CPT-4 and ICD-10 coding. This position also participates in the broader Oncology department scheduling, reception, and checking in and out of patients. Work Schedule: 0800-1700 Monday-Friday. Weekend rotation approximately once every 12-14 weeks. Weekend hours: Sat - 0800-1200 Sun - 0800-1200 Required Qualifications: 2 or more years related experience in a health care environment.

Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve. JOB RESPONSIBILITIES: * Greets patients and others in person * Check patients in EMR and verify insurance and personal profile information * Confirm and update demographic information * Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients. * Post co-pays to the system daily as directed * Print billing tickets & visit labels * Answer incoming calls * Schedules appointment * Demonstrates good communication skills/both written & verbal * Maintain orderly appearance of reception and front desk areas * Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead * Attends meetings as required * Ensure all patient records are current and updated in a timely manner * Adhere to all HIPPA compliance standards * Coordinate translators for patients * Tasks and relays information to the appropriate people * Escalate issues to management * Sets up patients for the Sliding Fee * Sets up patients with a payment plan * Responds to patient billing questions * Directs patients to MNSure navigator when applicable * Intakes new patients * Train new staff on processes as instructed * All other duties, assignments and projects as assigned KNOWLEDGE, SKILLS and ABILITIES: BI-LINGUAL SPANISH SPEAKING PREFERRED * Familiar with Medical Terminology. * Confidentiality in accordance with HIPAA guidelines and regulations. * Medical billing and/or collection experience beneficial * Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills * Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required. QUALIFICATIONS: * High School Graduate or equivalent * Advanced degree a plus * 3+ years in Patient Registration or equal applicable field experience. * Medical Terminology, Medical Billing, or related certificate preferred. * Ability to work with people of diverse backgrounds and cultures * Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description This position is responsible for creating the first impression of Fairview's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow. Provide superior customer service, in person and on the phone to all customers Greet patients in a respectful manner Effectively work with medical staff, nursing, ancillary departments, and other external sources to ensure patient's needs are met. Direct patient to waiting room after registration and notifies patient care staff of arrival. Responsible for taking care of callers needs promptly and effectively. Transfer calls to appropriate locations as needed Schedule and maintains patient appointments. Performs appropriate scheduling and registration functions, via computer system, including entry of demographic, insurance, referring physician data, and exam information Ensure appropriate information is gathered and verified to ensure a smooth transaction as a patient prepares for their visit including demographic info, insurance, account maintenance, co-pay and balance information Qualifications Epic/EMR Scheduling experience preferred Computer Savvy Excellent customer service skills basic knowledge of medical terminology 1 years of experience working in a relevant healthcare environment Polished and professional candidate Knowledge with different medical insurances (ex, medical, medicare, private) Additional InformationShift: Monday-Friday - 8 hours shifts Day Shift If Contract, Length of Assignment: 3 Months contract- will go Perm for right fit! Interested in being Considered? If you are interested in applying to this position, please click Apply.