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Patient access representative jobs in Spokane, WA - 116 jobs

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Patient Access Representative
Patient Care Coordinator
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  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Patient access representative job in Spokane, WA

    Job Description Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27 Job Posted by ApplicantPro
    $41k-48k yearly est. 17d ago
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  • Patient Service Representative

    Cardiac Study Center

    Patient access representative job in Spokane, WA

    Front Desk - Patient Service Representative Spokane, WA Full-Time | In-Office | Monday-Friday (Closed weekends/holidays) $20.24 - $36.66 per hour About Us Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first. Job Summary We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience. Responsibilities Greet patients, visitors, and guests professionally Verify and update patient demographics and insurance information Register new patients who have not pre-registered Coordinate with insurance specialists for referrals as needed Collect and balance co-payments and daily ledgers Prepare next-day appointment schedules Request clinic supply orders when needed Support other front office team members as available Close and secure the clinic at the end of the workday Other administrative tasks as assigned Qualifications Required: High school diploma or GED 1-3 years of experience in a healthcare or front desk role Strong communication and customer service skills Basic math skills and attention to detail Ability to multitask in a fast-paced environment Willingness to occasionally travel between clinic sites Preferred: Experience in a medical office or cardiology setting Knowledge of EMR systems Knowledge of Microsoft Office Benefits Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education) Medical, dental, and vision insurance Paid time off and paid holidays 401(k) with employer match Opportunities for internal growth and development Work Location 910 W 5th Ave suite 900, Spokane, WA 99204, USA This is an in-office position. Apply now to join a dedicated team committed to improving lives, one heartbeat at a time.
    $20.2-36.7 hourly Auto-Apply 14d ago
  • Family Access Coordinator

    Community-Minded Enterprises

    Patient access representative job in Spokane, WA

    Job DescriptionSalary: $23.65 to $31.78 per hour Join us in an exciting new role as Family Access Coordinator to expand PreK access and support CME's mission! As one of six regional staff, you'll help create and implement a statewide enrollment plan from our Child Care Aware (CCA) of Washington offices. You'll ensure families can make informed choices about inclusive PreK programs that meet their needs. Be part of a dynamic team making a real impact! What you will be doing: You will work collaboratively with five other regional Family Access Coordinators across the state with support from the Child Care Aware of Washington Coordinating office to: Create a shared statewide process to develop a statewide coordinated recruitment and enrollment system. Build strong working relationships with community partners and parents to inform the building of a system that supports the identified needs of families. Recommend the structure of the system, clarifying what roles should be centrally located and what should be locally delivered. Clarify the roles of key partners (Licensed Child Care, ESDs, School Districts, Community Based Organizations who serve Children, etc.) to ensure an inclusive plan and system. Develop an implementation work plan that clarifies CCA of WA system roles, responsibilities, and other partners and reflects the initial three years of development. Develop an ongoing and clear communications process that informs communities and partners about the progress of this work. Essential Job Responsibilities: Work in close partnership and meet regularly with the five other regions and coordinating office Family Access Program Coordinators, the CCA of WA statewide Family Center, and the Department of Children, Youth, and Families CRE team to ensure that high-quality services are equitably delivered statewide while being flexible to meet local needs. Build partnerships with Educational Service districts, school districts, and elementary school principals in the region and develop a deep and ongoing understanding of Transition to Kindergarten opportunities available to families. Work in partnership with CCA of WA Family Center specialists to inform regional resource updating in the Family Center database, regional family need trends, and community tabling opportunities. Maintain a knowledge base of innovative best practices and related research that may inform family service implementation, communities of practice, and CRE data practices. Represent the CCA of Washington system in meetings locally, regionally, and statewide. Use data and family voice to produce compelling reports and stories about our work and impacts. Present to external stakeholders on program initiatives and deliverables as requested. Maintain effective regional oversight of contract terms and conditions, meet data and reporting requirements, administer appropriate customer service feedback, and ensure ongoing quality assurance and program goals monitoring. Other duties as assigned. Requirements: Education/Experience: AA degree in early childhood education, education, child development, public administration, or human service field and 3-5 years of related work experience. BA in fields previously mentioned and 3 years of experience preferred. A combination of experience, education, and/or professional development in delivering effective support for families with community-based partners, stakeholders, and customers. Experience with outcomes-based direct services and data-informed decisions. Certificates and Licenses: Current Washington State Drivers License and access to a reliable car with liability insurance. Computer Skills: Experience using and evaluating resource or benefits databases for clients, navigating complex systems to find information for families, and/or connecting families with child care options. Ability to identify and learn current platforms and applications that families use to stay connected to issues that are important to them. Strong proficiency with Microsoft Office suite and with database searches such as SalesForce; ability to use technology to research family resources; and comfortable learning new platforms, software, and apps. Communication and Interpersonal Skills Strong group facilitation skills, both in person and virtually. Demonstrated ability to build effective collaborative working relationships with stakeholders and external partner organizations. Ability to work with people of all racial, ethnic, and socioeconomic backgrounds. Preferred: Fluent dual/multi-language speaker and writer Non-profit, family-based experience in early learning and child care. Communication and engagement skills with families and caregivers of young children Familiarity with early childhood education or with issues impacting children birth to 8, their families, and child care providers/caregivers. Why Join Us? Make an Impact:Your work will drive real change in communities across the state. Collaborate with Passionate People:Join a team of dedicated individuals committed to our mission. Grow Your Career:Enjoy opportunities for professional development and growth. Competitive Pay and Benefits:Enjoy competitive pay ($23.65 to $31.78 per hour). We offer a comprehensive package that includes health, vision, dental, and life insurance, as well as retirement plans and paid time off. Join us in making a difference!Send your cover letter and resume today and take the next step in your journey as a Family Access Coordinator. CME is proud to be an equal opportunity workplace and encourages women, persons of color, and those with disabilities to apply. We actively celebrate diversity and are committed to creating an inclusive environment. CME is an E-Verify employer.
    $23.7-31.8 hourly 13d ago
  • Patient Care Coordinator Float (Pay Differential)

    Kinwell

    Patient access representative job in Spokane, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Float Patient Care Coordinator to support our three clinics in Spokane and Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. This role qualifies for 10% pay differential for employees in the Float Patient Care Coordinator role. If you transfer to a position dedicated to one clinic, a pay differential will no longer apply. What you'll do: * Provide coverage for sick and vacation time across our clinics in Spokane and Spokane Valley, Washington. * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * Ability to reliably travel between our clinics in Spokane and Spokane Valley to cover shifts as needed. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00
    $41.5k-62.3k yearly Auto-Apply 9d ago
  • Patient Care Coordinator

    Orthopedic Surgery and Sports 3.7company rating

    Patient access representative job in Coeur dAlene, ID

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required. Compensation: $18.00 - $21.00 per hour Orthopedic Surgery and Sports Medicine provides the highest quality comprehensive orthopedic experience for patients in the Inland Northwest. We are owned and operated by board certified and fellowship trained orthopedic surgeons. In addition, we also offer Orthopedic Physical and Occupational Therapy, as well as providing patient access to our same day walk in clinic for acute orthopedic or occupational injuries. We have a total of 4 locations between Coeur d'Alene, Post Falls, and Hayden Idaho.
    $18-21 hourly Auto-Apply 26d ago
  • Insurance - Customer Service Representative

    Hoffman Insurance Agency 4.0company rating

    Patient access representative job in Spokane, WA

    Job Description Excellent career path with potential for growth! Bonus opportunities! We are a small agency that puts our customers needs first. Our success comes from building genuine relationships that create trust, loyalty, and long-term partnerships. We are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects. Office or banking experience is a plus!! Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Retirement Plan Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Immediately greet all customers, entering the office, in a friendly and helpful manner. Provide exceptional customer service. Answer incoming phone calls with a sense of urgency. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Take payments and process customer policy change requests. Responds to all inquiries, within specified timeframe. Requirements Willingness to obtain P&C license. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully communicate with our clients and prospects.
    $31k-39k yearly est. 5d ago
  • Dental Front Office Coordinator - Richard Weigand, DDS

    Mosaicdentalcollective

    Patient access representative job in Spokane, WA

    Front Office Coordinator Richard Weigand, DDS- South Hill, Spokane Richard Weigand, DDS is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Spokane, WA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here. As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-you'll have everything you need to thrive and grow in your career. Shift: Mon- Thur 6:30am-4pm, occasional Fridays Pay Range: $25-$30 hr. What You'll Do Greet patients warmly and help them feel at ease Coordinate schedules and manage appointments Handle insurance verifications and payments accurately Keep things flowing between patients and the clinical team Bring a calm, can-do attitude that helps make every day run smoothly What We're Looking For A strong communicator who's helpful, kind, and patient-focused Comfortable with scheduling and insurance coordination in Open Dental software or open to learning Strict attention to detail and a love for keeping things organized Someone who's team-oriented and excited to contribute Why You'll Love It Here Competitive pay and full benefits (medical, dental, vision, 401k) Paid time off and holidays A relaxed, respectful work environment where you're truly valued A role where your people skills and positive spirit really matter This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat. Note: This is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Requirements High school diploma or general education degree (GED) or equivalent 2+ years dental office experience required and a strong understanding of dental insurance verification process and building and updating insurance profiles. Excellent organizational skills Excellent interpersonal communication skills Patient advocate; empathetic, adaptable, and ethical Ability to multitask effectively Proficient in Microsoft Office and Open Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Salary Description $25-$30
    $25-30 hourly 8d ago
  • Dental Front Office Coordinator - Richard Weigand, DDS

    Mosaic Dental Collective

    Patient access representative job in Spokane, WA

    Front Office Coordinator Richard Weigand, DDS- South Hill, Spokane Richard Weigand, DDS is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Spokane, WA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here. As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-you'll have everything you need to thrive and grow in your career. Shift: Mon- Thur 6:30am-4pm, occasional Fridays Pay Range: $25-$30 hr. What You'll Do * Greet patients warmly and help them feel at ease * Coordinate schedules and manage appointments * Handle insurance verifications and payments accurately * Keep things flowing between patients and the clinical team * Bring a calm, can-do attitude that helps make every day run smoothly What We're Looking For * A strong communicator who's helpful, kind, and patient-focused * Comfortable with scheduling and insurance coordination in Open Dental software or open to learning * Strict attention to detail and a love for keeping things organized * Someone who's team-oriented and excited to contribute Why You'll Love It Here * Competitive pay and full benefits (medical, dental, vision, 401k) * Paid time off and holidays * A relaxed, respectful work environment where you're truly valued * A role where your people skills and positive spirit really matter This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat. Note: This is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice. Requirements * High school diploma or general education degree (GED) or equivalent * 2+ years dental office experience required and a strong understanding of dental insurance verification process and building and updating insurance profiles. * Excellent organizational skills * Excellent interpersonal communication skills * Patient advocate; empathetic, adaptable, and ethical * Ability to multitask effectively * Proficient in Microsoft Office and Open Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice. Salary Description $25-$30
    $25-30 hourly 6d ago
  • Patient Care Coordinator

    Hayden Lake Physical Therapy

    Patient access representative job in Post Falls, ID

    Job DescriptionBenefits: Company parties Employee discounts 401(k) matching Health insurance Paid time off 401(k) About the Role: We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive. Responsibilities: Manage patient check-in and check-out process Schedule appointments and follow-up visits Assist with patient intake and medical history documentation Coordinate communication between patients, therapists, and other healthcare providers Calling and scheduling of patient from incoming referrals. Collection of patient payments. Making follow up calls to check in on patients. Requirements: Previous experience in a medical office or healthcare setting preferred Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency with medical software and electronic health records Compassionate and empathetic attitude towards patients Available to work in both our Hayden and Post Falls locations About Us: Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.
    $29k-42k yearly est. 1d ago
  • Patient Registrar (Prn) - Urgent Care Cda

    Surgery Partners Careers 4.6company rating

    Patient access representative job in Coeur dAlene, ID

    Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
    $29k-35k yearly est. 26d ago
  • Patient Care Coordinator

    Providence Health & Services 4.2company rating

    Patient access representative job in Spokane, WA

    Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. Performs all duties in a manner which promotes team concept and reflects the mission and values of Providence Medical Group. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualification: + Customer service related experience. Preferred Qualifications: + 6 months office or medical office. + 6 months electronic Medical Record / Practice Management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 412455 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3042 CARDIOLOGY WA PSHI Address: WA Spokane 62 W 7th Ave Work Location: Spokane Heart Institute-Spokane Workplace Type: On-site Pay Range: $18.83 - $28.80 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $18.8-28.8 hourly Auto-Apply 3d ago
  • Spa Front Desk Coordinator

    Discovery Land Company 4.5company rating

    Patient access representative job in Coeur dAlene, ID

    If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Key Responsibilities • Greet members with a warm, friendly and sincere welcome upon arrival. • Check members/guests in and out of their spa treatments. • Obtain and help maintain member intake forms, consent forms, and other documentation. • Provide anticipatory service to members, including offering information about club services, activities, and directing/cross-selling members to other areas of the club/property. • Tour the spa facility with prospects, new members, and establish rapport with members. • Educate members about products or services that can complement the treatment. • Answer phones and book appointments. Must send confirmation in a timely manner or communicate when you expect to confirm their booking. • Actively promote the Wellness Program, treatments, retail, and available promotions. • Look up past transactions & preferences in Point of Sale Program. • Revise tickets to include required detailed information. • Manage daily scheduling and spreadsheets. • Knowledge of retail products and ability to explain, suggest and sell. • Unpack, label, display and inventory retail. • Listens and addresses member requests and responds with appropriate action and provides accurate information. • Conduct daily front desk/lobby area checklist inspection noting inconsistencies and accuracies, and communicating to the Spa/Salon Manager. • Diffuse member challenges and communicate issues or complaints through the appropriate channels in a timely manner. • Assist spa attendants and locker room staff to maintain clean and stocked locker room facilities as needed. Qualifications • High School diploma or GED equivalent required. Additional degrees and certifications preferred. • Prior experience in luxury resorts, spas, or private clubs, preferred. • Previous Experience with Point of Sales Programs, Jonas and/or TEI experience preferred. • Must have strong computer, phone and verbal skills. • Detail oriented with the ability to multi-task and work well alone. • Outstanding people skills and a warm, friendly personality. • Knowledge and understanding of all spa services and operations. Additional Requirements • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. • Ability to work in a team environment. • Ability to stay calm and focused during the busiest of times. • Ability to read, write, speak, and understand English; additional languages preferred. • Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds. About Us Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - ************************** Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
    $25k-31k yearly est. Auto-Apply 12d ago
  • Patient Care Coordinator

    Kinwell

    Patient access representative job in Spokane, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Patient Care Coordinator to join our North Country Homes clinic in Spokane, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. What you'll do: * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00
    $41.5k-62.3k yearly Auto-Apply 13d ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Patient access representative job in Post Falls, ID

    Job Description Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27 Job Posted by ApplicantPro
    $32k-37k yearly est. 6d ago
  • Patient Care Coordinator

    Orthopedic Surgery and Sports, PLLC 3.7company rating

    Patient access representative job in Coeur dAlene, ID

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.
    $28k-40k yearly est. 28d ago
  • PATIENT REGISTRAR (PRN) - URGENT CARE CDA

    Surgery Partners 4.6company rating

    Patient access representative job in Coeur dAlene, ID

    Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
    $29k-35k yearly est. 27d ago
  • Patient Care Coordinator - Access

    Providence Health & Services 4.2company rating

    Patient access representative job in Liberty Lake, WA

    A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Customer service related experience. Preferred Qualifications: + 6 months Office or medical office. + 6 months Electronic Medical Record / Practice Management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 411648 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3042 PT ACCESS Address: WA Liberty Lake 24021 E MISSION AVE Work Location: Liberty Lake-Washington Workplace Type: On-site Pay Range: $18.83 - $28.80 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $18.8-28.8 hourly Auto-Apply 3d ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Patient access representative job in Post Falls, ID

    Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: * a High School Diploma or a General Education Degree * three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27
    $32k-37k yearly est. 7d ago
  • Patient Care Coordinator Float (Pay Differential)

    Kinwell

    Patient access representative job in Spokane Valley, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Float Patient Care Coordinator to support our three clinics in Spokane and Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. This role qualifies for 10% pay differential for employees in the Float Patient Care Coordinator role. If you transfer to a position dedicated to one clinic, a pay differential will no longer apply. What you'll do: * Provide coverage for sick and vacation time across our clinics in Spokane and Spokane Valley, Washington. * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * Ability to reliably travel between our clinics in Spokane and Spokane Valley to cover shifts as needed. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00
    $41.5k-62.3k yearly Auto-Apply 9d ago
  • Patient Services Specialist

    Providence Health & Services 4.2company rating

    Patient access representative job in Chewelah, WA

    The Patient Services Specialist is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Joseph's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + H.S. Diploma or GED. + 1 year - Customer service or healthcare registration. Preferred Qualifications: + Coursework/Training - Some college level course work particularly Medical Terminology or Medical Assistance coursework. + National Certification of CHAA upon hire. + Certified Revenue Cycle Specialist (CRCS) upon hire. + Registrar and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 405157 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Job Shift: Multiple shifts available Career Track: Admin Support Department: 3045 PSJHC PATIENT ACCESS Address: WA Chewelah 500 E Webster Work Location: St Josephs Hospital-Chewelah Workplace Type: On-site Pay Range: $17.45 - $26.73 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $17.5-26.7 hourly Auto-Apply 45d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Spokane, WA?

The average patient access representative in Spokane, WA earns between $31,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Spokane, WA

$38,000

What are the biggest employers of Patient Access Representatives in Spokane, WA?

The biggest employers of Patient Access Representatives in Spokane, WA are:
  1. Multicare Companies Inc.
  2. Community-Minded Enterprises
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