Full-time Description
Objectives:
1) To create a “Model Branch” consistent with the Company's Vision, Mission and Core Values
2) To grow the Branch to “Optimum” levels in terms of goal-oriented Agents and their individual, per person productivity and market share within the Branch Primary Market Area
3) To build a team of goal-oriented Agents who together achieve and exceed Branch listing inventory, unit sales and SCSL goals (“Same Customer Service Level” in each of the Company's Core Businesses--Hunt Mortgage, Network Title Agency, Hunt Insurance and The Realty Club)
Functions:
Recruitment: Together with the Regional General Manager and the Business Development Manager, determines
the Branch Primary Market Area (“PMA”)
the current Market Share in the PMA
the desired PMA Market Share
the current capacity of the Branch Office
the optimum sales staff size in light of Market Share Goals and optimum Branch capacity
Selection: Independently or upon recommendation of the Business Development Manager, makes the final hiring decision on all Agents recruited for the Branch.
Training:
Demonstrates sales skills mastery in group meetings and in the field with Agents
Coaches all Agents that express such a need/desire on personal production, utilizing the “Integrity Coaching” method and system
Demonstrates mastery of and accurately interprets data derived from Hunt systems and tools including Profit Power, ProShow, The Customer Service Center, LeadRouter, Collateral Analytics, the Agent Dashboard (“Agent Achieve”), huntrealestate.com, huntuniversity.com, TeamERA, Seller Select, The Hunt Hotline and the Company's proprietary Buyer Agency program (“Buy Design”)
Demonstrates mastery of Listing Inventory Management and successful listing and marketing strategies
Management:
Together with the Regional General Manager and the CFO, develops monthly and annual listing inventory, unit and sales volume and SCSL goals via the Hunt Annual Planning System
Educates Agents and Staff on, and enforces where necessary all Corporate Polices and Procedures, Local MLS Rules, National Association of Realtors Code of Ethics and State License Regulations
Completes and submits all required monthly Branch Reports
Creates the very real impression that the Branch operations run smoothly by hiring, training, supervising and evaluating Branch Administrative Personnel according to Company Standards of Practice and Policies and Procedures
Monitors and manages all Branch leads and other inbound prospect activity
Maintains the Branch physical plant and grounds according to Company standards
Maintains appropriate staffing during normal hours of operation
The Motivational Environment:
Openly and vigorously demonstrates:
The Organizational Vision, Mission, Core Values and Core Competencies
The Code of the Hunt Agent
All unique-to-Hunt and ERA value-added differentiating factors
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through
Regular and meaningful recognition for individual Agent successes and contributions to the Team success
Weekly sales meetings designed to either train on skills or education on our products and services
Leadership by example through training in the field
Demonstration of the appropriate work ethic for success in the real estate industry
An energy that encourages Agents' presence in the Branch
Creates a focus on, and commitment to achieve Branch Production Goals
Creates a climate for peer-to-peer accountability through personal participation in a “Lifeline” Group and a Leadership Forum and encourages the creation of Agent Forums within the Branch
Holds an annual election for a minimum of 3 Branch Agent Advisors and leads monthly meetings of this group; Appoints on of the elected Agent Advisors to represent the Branch Regionally as its Senior Advisor
Within the Branch Financial Plan, develops and implements special promotions and Branch team-building events
Requirements
Education/Certification:
Bachelor's Degree: Business or related field
Advanced courses in management and leadership
Associate Broker License
Experience Required:
Five or more years of successful experience in real estate sales or a field related to the real estate business (e.g. mortgage, insurance, banking, relocation)
Three or more years of supervisory experience
Skills/Abilities:
Strong oral and written communication and presentation skills
Excellent leadership and human relations abilities
Demonstrated negotiation skills
Excellent presentation skills
Ability to develop and implement plans to achieve monthly and annual objectives
Ability to work in a cooperative, collegial manner with Business Development Manager, General Manager and department personnel
Ability and eagerness to work in and promote a team environment
Salary Description $75,000-$85,000
$75k-85k yearly 15d ago
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Sr. Associate, Program Management
Banco Santander 4.4
Program director job in Boston, NY
Sr. Associate, Program ManagementCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Associate, Program Management blends technical depth, project leadership, and commercial empathy, capable of delivering world-class integrations while building strong institutional relationships. Someone who not only ensures successful deployment - but shapes the digital experience of universities through trust, excellence, and shared ambition.
Lead the technical delivery, integration, and adoption of Campus Digital across US universities. This role acts as both a technical lead and consultative partner, ensuring every university experiences a seamless journey - from acquisition and onboarding to post-launch stabilization and continuous improvement. As the local bridge between Santander Global teams, Santander US, and university IT leadership, this position combines strong engineering governance with commercial acumen to deliver excellence, trust, and measurable impact.
Own the end-to-end integration lifecycle, from technical assessment to warranty phase.
Lead team of outsourced implementation teams by vendor and Universia holding;
Coordinate all key components: API validation, SDK configuration, and release management.
Ensure full compliance with data and accessibility regulations.
Lead testing strategy, defect triage, and integration dashboards to track blockers, ownership, and release status.
Act as single point of contact (SPOC) between Santander, Campus Global, and university IT teams.
Guide, persuade, and align stakeholders through a clear, confident and value-driven delivery narrative.
Present project status, risks, and mitigation plans to CIOs and university steering groups.
Build strong, trust-based relationships that drive long-term adoption and satisfaction.
Translate technical dependencies into business impact and adoption value
Establish a clear governance model per university (roles, and scope control).
Manage risk, trace decisions, and maintain transparency on scope, change, and timeline.
Serve as the accountable lead for integration outcomes, escalating gaps when needed.
Oversee post-launch operations, incident triage, and transition to the Business-as-Usual (BAU) support model.
Drive lessons learned documentation and feed insights into future deployments.
Promote continuous optimization of performance, stability, and user experience.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
9+ Years Formal Project Management experience in a Financial Services environment - Required.
9+ Years Estimating and budgeting to ensure project costs are maintained - Required.
9+ Years Experience with SW Project Management tool - Required.
9+ Years Managing multi-year projects with cross-enterprise interdependencies. - Required.
9+ Years Enabling individuals to work effectively as they plan, implement, and experience change - Required.
9+ Years Building project planning documents - Required.
9+ Years Engaging the support and resources of others to achieve project goals and objectives; influencing without authority - Required.
9+ Years Developing and coaching others indirectly or directly- Coaches, reviews and delegating work to lower level professionals - Required.
Proven experience in SaaS or enterprise mobile integrations, including API and SDK management.
Strong understanding of OAuth 2.0, OpenID Connect, SAML, and federation metadata handling.
Skilled in API testing and validation (Postman, Swagger, SoapUI, Insomnia).
Experience with Azure AD / Entra ID, Keycloak, or similar IdPs.
Familiar with mobile CI/CD pipelines, app instrumentation, and store release flows.
Ability to interpret logs and telemetry (Firebase, App Center, New Relic) for diagnostics and performance.
Knowledge of hybrid university environments (on-prem, cloud).
Deep understanding of GDPR and accessibility standards (WCAG 2.2).
Consultative mindset - able to listen, understand and co-create solutions with clients.
Influential communicator - persuades and inspires confidence in senior stakeholders.
Commercial and customer-centric thinking - ensures universities experience real value throughout the journey.
Structured and analytical problem solver, capable of managing ambiguity and high pressure.
Ownership mentality - takes accountability from start to finish.
Resilient and adaptive, thriving in complex stakeholder environments.
Bilingual communication (English C2 / Spanish B2+) preferred.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Passion for higher education, digital innovation, and experience design
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$93,750.00 USD
Maximum:
$165,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$52k-75k yearly est. Auto-Apply 7d ago
UNIT DIRECTOR - Camp Seven Hills (Holland, NY)
Girl Scouts of Western New York Inc.
Program director job in Holland, NY
Unit Director- Overnight Camp
Reports To: Assistant Camp Director - Unit
Department: Camp/Property/Outdoor
Status: Exempt
Unit Director - Camp Seven Hills, Holland, NY
JOB DESCRIPTION
ABOUT GIRL SCOUTS:
Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York.
Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place.
If you'd like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you!
POSITION SUMMARY:
Responsible for the supervision and coordination of the resident camp unit program. Actual salary will be based on applicant's experience
ESSENTIAL FUNCTIONS:
Attend mandatory supervisors weekend in May (date and time to be determined)
Develops professional goals for the summer that will help support and meet GSWNY's mission and camp goals.
Supervises and submits a written evaluation for the following direct reports: 5-7 Unit Heads.
Assists unit heads with the daily unit planning to assure that the camp program is being carried out.
Meet with unit heads on a regular basis to insure open lines of communication.
Works with the Camp Director/Assistant Camp Director to help build staff morale and growth by making himself/herself visible as a role model around camp.
Works as a team player.
Coordinates camp overnight programs.
Coordinates (with assistance from the Assistant Camp Director) the staff night out schedule to insure there is adequate night coverage.
Maintains records of all unit activities.
Keeps open lines of communication on a daily basis with the Camp Director/Assistant Camp Director on the interaction of the unit heads and their staff.
Participates in all aspects of camp including pre-camp training, open house and post camp.
Apply behavior management techniques to conflicts with children when necessary.
Report incidents/accidents to supervisor or health supervisor immediately.
Report suspected child abuse to supervisor immediately.
Work with other Administrative Staff members to conduct nightly rounds of the camp property.
Will share the responsibility with the other Administrative Staff for required on property weekend coverage.
Required to stay on the property during hours of operation(Sunday 10:00am to Friday 8:00pm)
Accepts other responsibilities as deemed necessary by the Assistant Camp Director/Camp Director
Additional Requirements:
Ability to handle sensitive information and maintain confidentiality;
Strong analytical skills and problem-solving abilities;
Ability to project a high level of professionalism at all times;
Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener;
Commitment to diversity and ability to interact with diverse populations;
Strong time management skills with ability to work independently and effectively prioritize duties and tasks.
Capacity to manage stress effectively and work well under pressure;
Excellent oral and written communication skills and the ability to communicate clearly;
Proven capability to work in a collaborative, service-focused environment;
Capacity to work well with others in a congenial and effective manner;
Ability to effectively manage and foster relationships with council staff, volunteers within the camp community;
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA;
Successfully pass the required background checks at hire and thereafter;
Maintain reliable transportation to and from home and work;
If travel is required, must possess a valid driver's license, meet minimum state auto insurance requirements, and meet the insurance carrier's requirements for coverage.
Assist the campers in emergency situations.
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision.
Demonstrate sensitivity to the needs of campers.
Demonstrate enthusiasm, sense of humor, patience, self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
Hours & Travel:
Required to stay on the property during hours of operation (Sunday 10:00am to Friday 8:00pm)
Must be willing to work in an outdoor setting and in inclement weather.
Experience & Qualifications:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York, Inc.
High school diploma or the equivalent.
At least 2 years of experience in administrative, supervisory camp position.
Possess valid driver's license and be cleared to drive the council's leased vehicles through the council's insurance agency.
Demonstrate ability to guide/supervise other adults.
Certified Sex Offender Registry and Criminal Background Check will be completed for personnel file.
Desire and ability to work with and relate to children and peers in an outdoor environment.
Current certification in Responding to Emergencies & CPR for the Professional Rescuer or individual is willing to complete certification course during designated training day.
Prior camp experience and/or interest in the Girl Scout camping program.
Willingness to place the needs of girls and camp able personal desires.
Good health and stamina necessary to work in the camp setting.
The acceptance of irregular work hours.
Demonstrate sound problem solving techniques.
The acceptance of irregular work hours.
The acceptance and understanding that employment is at a resident (overnight) camp.
GIRL SCOUT MEMBERSHIP:
All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment.
BENEFITS:
[SEASONAL EMPLOYEES]
Girl Scouts of Western New York seasonal camps are subject to the Federal and New York State exemption laws under Section 13(a)(3) of the Fair Labor Standards Act. Seasonal staff working at camp may be paid in accordance with this exemption. Seasonal employees are not eligible for company-sponsored group benefits.
GSWNY is also very grateful to have many partnerships offering special deals and incentives at local businesses to GSWNY employees throughout Western New York.
HOW TO APPLY:
Interested parties should submit their resume and application by visiting the Girl Scouts of Western New York application system website at:
[ATS LINK].
EQUAL OPPORTUNITY FOR ALL:
Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant's race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.
$73k-128k yearly est. Auto-Apply 60d+ ago
Program Manager, ACA/Exchange (Dental)
Guardian Life Insurance Company 3.2
Program director job in Boston, NY
As the Program Manager, ACA/Exchange (Dental), you will support offering our individual Dental Insurance products through the ACA/Exchange channel. The Retail Segment is a growing channel for Guardian. We allow consumers to shop, quote, enroll, and pay for non-medical health benefits directly from us online, through partnerships with brokers and aggregators, and through the ACA/Exchange. Growth in this channel has been accelerated by healthcare reform, evolving consumer preferences, growth of retirees and gig/part-time workforce which has resulted in an influx of new individuals shopping and purchasing their benefits online and through government exchanges.
You Are
Able to perform strategic analysis, recommendations, and execution of the exit / entry strategy for new exchanges.
Well versed in supporting strategic collaboration with internal stakeholders including Regulatory, Actuarial, Operations, IT, Finance, Marketing, and Retail Distribution.
Strategic, innovative and collaborative and accustomed to stakeholder level communications.
You Will
Engage in annual filing process and responsibilities including but not limited to populating Plan and Benefit Templates, Transparency in Coverage templates, determining service area expansion or retraction, coordinating objection reviews and responses, preparation of relevant documents, etc.
Participate in weekly, monthly, and ad hoc calls with CMS and state-based exchanges
Conduct competitive analysis on pricing, features, and impact of regulatory trends
Support weekly reporting on results and insights during open enrollment period
Support annual pre-filing process for our individual dental products across all federal and state-based exchanges that we operate in including competitive reviews, preparing state-by-state analysis, prepare and review policy documents prior to DOI filing, prepare and update benefit summaries, Letters of Interest to file for the following plan year, etc.
Monitor and project impacts on upcoming federal and state regulations and New exchange enter/exist state analysis and competitive assessment
Support Partner Management team during exchange off-season (partner reporting, sales analysis, new opportunity evaluation) and support performance reporting cadence (weekly, monthly, quarterly, annually)
Annual refiling (i.e.: comp intel, service area review, rate review, policy review, application submissions, testing)
Ensure Guardian is ready for annual open enrollment period and Annual pricing recommendation and evaluation
Collaboration across all internal stakeholders (i.e.: Legal, Compliance, State Filing, Customer Care, Payments management and operations) and with external vendors used for policy administrative functions
Participating in weekly, monthly, and ad hoc calls with CMS and state-based exchanges and perform strategic analysis, recommendations, and execution of the exit / entry strategy for new exchanges
Review and implement regulatory modifications and review and validate Guardian's Dental Exchange website and manage relationship and collaborate with third party vendors/partner
You Have
Bachelors degree required
Minimum 3 year's experience as a program manager or equivalent role
Experience working in the ACA/Exchange marketplace (Healthcare.gov or State-Based Exchanges)
Experience supporting Open Enrollment activities is preferred
Strong Program Management, analytical and communication skills, including the ability to produce clear supporting documents in PowerPoint, Excel, etc.
Excellent project management and organizational skills, with demonstrated success achieving results through others
General knowledge of insurance product designs (dental products preferred)
Ability to effectively handle multiple priorities
Fosters a high level of teamwork and collaboration between internal and external stakeholders
Location
This role is remote with possible quarterly travel to one of these 3 Guardian office locations: NYC, Bethlehem PA or Boston MA
Salary Range:
$70,930.00 - $106,390.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
Visa Sponsorship
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
$70.9k-106.4k yearly Auto-Apply 1d ago
Director of Design-Build Program (Lecturer Calendar Year)
Details
Program director job in Amherst, NY
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
About the Departments at UMass Amherst
Building and Construction Technology (BCT) is one of the programs in the Department of Environmental Conservation (ECo) within the College of Natural Sciences and the School of Earth and Sustainability at UMass Amherst. BCT is co-located in Amherst with the Departments of Architecture and Landscape Architecture & Regional Planning in the UMass John W. Olver Design Building, a nationally acclaimed sustainable building on the Amherst campus.
The ECo department hosts a multi-disciplinary group of faculty with programs in Building and Construction Technology, Natural Resources Conservation, Environmental Science, and Sustainability Science. Unifying themes across these programs include conservation of natural resources, sustainable development, and reconciliation of humans with the natural environment. Special emphasis is placed on faculty-student interaction, interdisciplinary activities, and cooperation among faculty. We commonly teach interdisciplinary classes and share a fundamental commitment to serving a diverse student body and the broader public, and we are committed to recruiting, supporting, and retaining a diverse faculty.
Department of Architecture is part of the College of Humanities and Fine Arts. The Department is responsible for an undergraduate degree (BS-Architecture), a graduate professional degree (Master of Architecture), and a graduate post-professional degree (Master of Design). The Department Architecture provides an accessible, intellectually rigorous design education that firmly grounds students in the art and science of the built environment. The interdisciplinary, collaborative program embraces spirited, socially progressive, and environmentally responsive design. As New England's first public architecture program, UMass Amherst Architecture seeks to significantly broaden interest in and access to a professional training in architecture throughout the North Atlantic region. The Master of Architecture program, accredited by NAAB, provides the path to licensure.
The Department teaches a creative process that will enable students to tackle complex interdisciplinary problems of varying scales. Students learn to create a wide range of interventions informed by human and environmental systems. Students learn a design process that seeks to envision approaches, conducting research, and enlisting appropriate stakeholders.
Job Description
The Building and Construction Technology Program (in the Department of Environmental Conservation) and the Department of Architecture at the University of Massachusetts Amherst invites applications for a full-time lecturer position to be the director and primary instructor for the UMass DesignBuild program. The successful candidate will provide the core organizational, administrative, and instructional role in the UMass DesignBuild program, which is a service-learning effort that allows students from multiple disciplines to construct a small house or other project each year as an academic exercise and then provide that structure to a local community partner and/or the University for their affordable housing efforts. It is a co-operative effort by the Building and Construction Technology program in the Department of Environmental Conservation, the Department of Architecture, and the Five Colleges Architectural Studies program.
Successful candidates will have a strong interest in design-build pedagogy and experience in both architectural design and full-scale construction.
This position is a calendar year Lecturer (100% appointment, 12 months), joint hire between the Department of Environmental Conservation (ECO) as primary department and the Department of Architecture as secondary.
The initial appointment will be for two years but is renewable based on performance and program need. The successful candidate will be a core faculty member of the Building and Construction Technology (BCT) Program in the Department of Environmental Conservation and the Department of Architecture, and will interface with other academic groups at UMass and industry throughout the region. The ECO and Architecture departments and UMass Amherst place special emphasis on faculty-student interactions and a commitment to teaching and mentoring. We value the retention of new faculty, and the successful candidate will be provided with a departmental mentoring committee and have access to extensive university programs and mutual mentoring opportunities through the Colleges of Natural Sciences and Humanities and Fine Arts and the University's Office of Faculty Development.
The presumed start date is September 1, 2026.
Essential Functions:
Teaching Duties:
Spring: Teaching a 6 credit undergraduate and graduate level DesignBuild design studio that leads to the construction documents for the upcoming project.
Summer: Instructor for two 6 credit (each) DesignBuild build courses during which the structure will be built.
Fall: Teaching the BCT 313 course (3 cr.) on light-frame, residential construction. This may coincide with instructional duties for the completion of the design/build project.
Service Duties:
Construction Management Duties
Perform all necessary tasks required for the successful construction of the proposed design-build project as specified in the UMass DesignBuild Design Studio, including but not limited to the following:
Prepare UMass DesignBuild site in preparation for student arrival for the start of the Build, i.e., tools, materials, construction equipment, safety equipment, etc.
Procure all materials and equipment necessary for the build.
Instruct students in all aspects of construction procedures including both tool and job site safety.
Communicate and coordinate as necessary with assorted code officials, municipal authorities, specialty contractors, and materials suppliers.
Complete construction as needed following the conclusion of the summer build courses, and ensure delivery to community partner.
Program Management Duties
Primary management of the UMass Design Build program including, but not limited to the following tasks:
Solicitiation and procurement of projects for the DesignBuild program.
Negotiations and agreements with community partners, the University, and/or other potential collaborators for DesignBuild projects.
Fundraising for the projects and in support of the grant-funded faculty position.
Overseeing program and construction finances and interfacing with University accountants.
Interfacing with UMass Legal as necessary for annual agreements with recipients of DesignBuild projects, and managing agreements between all involved parties.
Student recruitment.
Outreach to media, donors, town officials, AEC professionals, faculty, UMass Administers, etc.
Campus construction site supervision (maintenance and updating).
The successful candidate will need to work collaboratively and effectively to promote teamwork, diversity, equality, and inclusiveness. They need to work in partnership with colleagues within the CNS and HFA communities and across the campus to support the University's strategic priorities, especially as it pertains to experiential learning. They may also need to perform other duties as assigned in support of the mission and goals of the College of Natural Sciences.
Other Functions
Work collaboratively and effectively to promote teamwork, equality, and inclusiveness.
Work in partnership with colleagues within the CNS community and across the campus to support the Dean's strategic priorities.
Perform other duties as assigned in support of the mission and goals of the College of Natural Sciences.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Master's degree in a relevant field (e.g. architecture, building science, construction technology, construction management, civil engineering, or similar).
Construction Supervisor License (CSL) in Massachusetts or equivalent (by the time of hire).
OSHA 10 Safety License (by the time of hire).
Previous onsite experience in light-frame construction.
Previous teaching experience in construction and/or design programs.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Architect license in Massachusetts (by the time of hire).
OSHA 30 safety license.
Physical Demands/Working Conditions
All work on the DesignBuild Site and project destination site occurs within a construction environment. The candidate must be comfortable in that environment and should be able to perform reasonable physical duties as appropriate.
Salary Information
It is expected that the salary range for this position is between $80,117.00 and $118,067.00.
Please note:
The low-end of the pay range in all faculty searches at the University of Massachusetts Amherst is the minimum salary for the rank included in the collective bargaining agreement between the University and the Massachusetts Society of Professors, UMass Amherst/MTA/NEA.
The high-end of the pay range reflects an increase above the median of salaries at this rank within the department for faculty who may have multiple years of faculty experience.
The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it decides to extend and offer of employment.
Special Instructions to Applicants
Along with the application, please submit the following:
Cover letter of no more than 1000 words that describes your interest in the position, qualifications and teaching philosophy
Comprehensive CV
Documentation of required licenses, as applicable
Portfolio of design work or construction project listing, not to exceed 25MB.
Contact information of three references (including name, title, address, telephone number, and email address).
Application review will begin January 15, 2026. For questions, please reach out to the search co-chairs: L. Carl Fiocchi (*********************) and Robert Williams (**********************).
At UMass Amherst and in CNS, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals at: Inclusive Excellence : College of Natural Sciences : UMass Amherst, and For the Common Good - 2024-2034 : Strategic Plan : UMass Amherst).
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$80.1k-118.1k yearly Easy Apply 60d+ ago
Surface Transportation Program Manager
Wendel LLC 3.9
Program director job in Williamsville, NY
Wendel is a nationally recognized innovative Architecture, Engineering, Energy Efficiency, and Construction Management firm that collaborates with private and public entities to holistically approach facility and infrastructure projects. Our clients benefit from our full-service capability that allows us to tackle technically complex projects with our own in-house experts. With multiple regional offices, Wendel presents the opportunity to work on an exciting variety of projects with a collaborative team approach. If you are looking to make a real impact, to challenge the status quo, and develop and implement solutions with real results, then Wendel is the place for you!
Wendel is currently seeking a Program Manager to oversee the Surface Transportation Group out of our Williamsville, NY headquarters. This leadership position has the critically important role of coordinating project work with our civil/transportation leaders and technical team while expanding our bridge structural services. Responsibilities include scheduling of project teams, coordinating team commitments and deadlines, managing the groups utilization, technical training, quality, mentoring and coaching of technical professionals.
Key Responsibilities
Leadership & Management
Coordinate project work with civil/transportation leadership and technical staff to ensure seamless delivery.
Oversee the growth, development, and daily management of staff.
Manage scheduling, commitments, and deadlines across multiple projects.
Monitor group utilization, provide technical training, and maintain quality standards.
Mentor and coach technical professionals to support career growth and retention.
Represent the Surface Transportation Group to corporate management.
Technical & Project Delivery
Serve as engineering lead for bridge, culvert, and related structural projects.
Oversee asset evaluations and support long-term capital planning.
Design, manage, and advise on transportation infrastructure projects from concept through construction.
Provide technical support to utility staff in critical situations.
Ensure compliance with NYSDOT, FHWA, and other applicable standards, including the NYSDOT Project Development Manual and LDSA Guidelines.
Client & Business Development
Act as a trusted advisor to established transportation clients.
Support business development efforts by identifying and securing new project opportunities.
Assist in proposal preparation and contract negotiations.
Maintain involvement in professional societies and industry events to expand visibility.
Required Qualifications
Bachelor's degree in Civil Engineering.
Professional Engineer (PE) license required.
15+ years of civil/transportation engineering experience, including 10+ years in project/program management.
Minimum of 10 years in bridge engineering, with experience on NYSDOT LDSA, BridgeNY, and Design/Bid/Build projects.
Familiarity with various funding sources, such as LAFA.
Proficient in MS Office, drafting software (CAD/Revit), and applicable bridge/transportation design tools such as SAP2000.
Valid driver's license and ability to travel to job sites and client meetings.
Willingness to travel overnight occasionally.
Capable of working independently with minimal supervision.
Proven team leadership, management, and mentoring skills.
Preferred Qualifications
Experience with EBO compliance and reporting.
In-depth knowledge of NYSDOT and FHWA standards.
Active participation in professional societies and industry organizations.
What we offer:
Employee-focused company culture and work environment.
Work-life balance including:
Hybrid work policy
Flexible work
Great benefits including:
Medical, dental, and vision
401k match
PTO
Life insurance
HSA and FSA options.
Career advancement opportunities with Career and Professional Development.
Tuition reimbursement.
Parking reimbursement.
Wellness programs and health stipend.
Salary range: $110,000 - $170,000 +
Wendel is committed to providing fair, competitive, and market-informed compensation. The salary offered will be determined based on the successful candidates' relevant education, experience, knowledge, skills, and abilities. The salary offered will also take into consideration regional adjustment factors.
Hear from Our Team: We asked our employees to share what they love most about working at Wendel, and the overwhelming response was that everyone loves working in an environment where the team has each other's backs. They also liked our flexible, hybrid work policy. With nationwide project and office locations, Wendel presents the opportunity to work on an exciting variety of projects with a diverse group of clients. They said they like our respect-based and team-oriented culture, and our transparent communication philosophy.
Helping our employees reach their professional goals is important to us, and we take pride in providing a variety of professional development opportunities. We utilize an annual career development process, for every employee that ensures career mobility, growth, and company ownership potential.
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Wendel is an Affirmative Action, Equal Opportunity Employer and provides a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. We are a VEVRAA federal contractor and request priority referrals of protected veterans.
$110k-170k yearly Auto-Apply 60d+ ago
Lecturer & DPD/Undergrad Program Director
Umass Amherst
Program director job in Amherst, NY
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Description
The Department of Nutrition (NUT) in the School of Public Health and Health Sciences (SPHHS) at the University of Massachusetts Amherst (UMass) is seeking a full-time, non-tenure track (9-month) Lecturer & DPD/Undergrad ProgramDirector. The director's responsibilities will include teaching and program leadership of the Didactic Program in Dietetics (DPD) and the department's undergraduate program.
Didactic Program in Dietetics (DPD) Program Leadership
The Lecturer & DPD/Undergrad ProgramDirector will lead the departmental Didactic Program in Dietetics which includes:
Completing programmatic reports and surveys including annual reports and surveys
Maintaining all accreditation documents
Completing accreditation program review and site visits (every 7 years)
Updating and maintaining the DPD program to reflect changes in DPD standards
DPD student advising including that of undergraduate and graduate students
Undergraduate Program Leadership & Advising
Lecturer & DPD/Undergrad ProgramDirector will also serve as the Undergraduate ProgramDirector (UGPD) to oversee the Nutrition department's undergraduate program. These duties include:
Reviewing and updating undergraduate program policies and procedures
Reviewing and approving student documents and course exceptions
Serving as committee chair of the undergraduate committee and a member of various departmental and school-wide committees, which may include the curriculum committee, undergraduate scholarship committee, scheduling committee, and Department Executive Committee
Advising undergraduate students and serving as faculty advisor for the student nutrition club (UMNA)
Collaborating and working with undergraduate advisors, other SPHHS departments, and campus faculty communities
Teaching
Lecturer & DPD/Undergrad ProgramDirector will also have teaching responsibilities including:
Teaching up to 6 credits of undergraduate and/or graduate course work per semester
Teaching Introduction to Dietetics and the Nutrition Care Process, a DPD track, junior-level, 1-credit course once per year
Requirements
Master's degree, PhD preferred in nutrition science or related field
Currently registered as a dietitian nutritionist by the Commission on Dietetic Registration
3 years of experience working as a professional dietetic nutritionist post credentialing
Minimum one year of teaching experience
Confidence in using survey and data tracking tools (eg. Survey Monkey, Qualtrics, Excel)
Salary Information
It is expected that the salary range for this position is between $65,550 and $114,893. The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it decides to extend an offer of employment.
Please note: (1) The low-end of the pay range in all faculty searches at the University of Massachusetts Amherst is the minimum salary for the rank included in the collective bargaining agreement between the University and the Massachusetts Society of Professors, UMass Amherst/MTA/NEA. (2) The high-end of the pay range reflects an increase above the median salaries at this rank within the department for faculty who may have multiple years of faculty experience.
Application Instructions
Applicants should submit a cover letter; curriculum vitae; statement of teaching philosophy; contact information for three (3) professional references; and statement of how their work will fit with and support UMass's For the Common Good Strategic Plan.
Review of applications will begin November 1
st
, 2025 and continue until the position is filled.
For questions about the application process, contact Liane Ledger, Director of Human Resources, at *****************.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$65.6k-114.9k yearly Easy Apply 60d+ ago
Exec Dir Of Customer Service
Seneca Erie Gaming Corporation
Program director job in Niagara Falls, NY
The Executive Director of Customer Service is responsible for overseeing and optimizing the entire customer service operation at all SGC properties. The Executive Director of Customer Service's primary focus will be on ensuring exceptional guest experiences, maintaining high service standards, and fostering a culture of excellence in customer satisfaction. All functions will be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives and in compliance with the SGC's Gaming Compact and all other applicable laws and regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Develop and implement customer service strategies aligned with the SGC's goals and values.
2. Establish and enforce service standards and protocols to ensure consistency and excellence in guest interactions across all touchpoints.
3. Create and communicate well-defined guest service expectations and appropriate processes to help team members meet guest service goals.
4. Continuously innovate and improve customer service processes to elevate the overall guest experience.
5. Coordinate training programs to equip staff with the skills needed to provide exceptional service, including conflict resolution and effective communication.
6. Implement measures to monitor, assess, and maintain high-quality service levels, addressing any shortcomings promptly.
7. Collaborate with other departments to ensure a seamless and integrated guest experience, including assisting with revising department processes and/or policies.
8. Ensure that customer service practices adhere to regulatory requirements and industry standards.
9. Execute programs to recognize and reward employees who provide excellent guest service.
10. Use analytical skills and ability to produce reports and data trending to influence key leaders to understand the interdependency of service components.
11. Utilize guest feedback, surveys, and other metrics to analyze trends, identify areas for improvement, and make data-driven decisions.
12. Prepare accurate and informative reports containing conclusions and recommendations
13. Oversee the handling of guest complaints and escalations, ensuring swift and satisfactory resolution.
14. Lead, mentor, and inspire a diverse team of customer service representatives, supervisors, and managers.
15. Conduct observations, focus groups, and informal guest intercepts in order to evaluate effectiveness of key service delivery systems.
16. Observe team member and guest interactions to proactively identify existing or potential service failures and discuss areas for improvement to prevent future service breakdowns.
17. Build relationships with department leaders at all properties and hold meetings regularly to review customer service data, validate the utility and accuracy of the data being used for decision making purposes, and educating departments on data interpretation.
18. Communicate with the senior management team on an on-going basis relative to customer service strategy and progress.
19. Research new and innovative ways of improving guest satisfaction and work applications.
20. Work with vendors to make continuous improvements to customer service applications and programs.
21. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
22. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
23. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
24. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
25. Attend all necessary meetings.
26. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
QUALIFICATIONS/REQUIREMENTS:
Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Bachelor's Degree required.
3. Six Sigma / Continuous Improvement certification preferred.
4. Must have ten (10) years of casino management experience
5. Must have five (5) years of customer service experience in a casino atmosphere that includes gaming customer service experience.
6. Must have experience in developing and interpreting data analytics and KPI's; preparing recommendations on performance improvement measures; and assessing strategic improvement initiatives.
7. Must have excellent computer skills including advanced skills in Excel, Word, PowerPoint, and database management.
8. Must have experience with Gaming systems: (ACSC, Bally BI, etc)
9. Must have excellent customer service skills.
10. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
11. Must have strong analytical skills as demonstrated by interpretation of complex statistical trending data.
12. Must work well in a team environment.
13. Must be available to work weekends, holidays and peak times, as needed.
Language Skills and Reasoning Ability:
1. Must demonstrate excellent verbal and written communication skills.
2. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
3. Must possess interpersonal and negotiating skills necessary to manage others and communicate with all levels of management and clientele.
4. Ability to use discretion and maintain confidentiality when handling sensitive material.
5. Ability to plan long-term goals and the financial knowledge necessary to develop and maintain detailed financial records.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk, and move through all areas of the casino/hotel.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino/hotel environment and effectively deal with customers, management, employees, and members of the business community in all situations.
3. Must have adequate manual dexterity to operate office equipment.
4. Occasional light lifting required.
5. Occasional travel necessary.
Salary Starting Rate:$143,000.00
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
$143k yearly Auto-Apply 40d ago
Executive Director of CAAS
Ascend Partner Firms
Program director job in Buffalo, NY
About Ascend
At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources.
Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives.
Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.
About Tronconi Segarra & Associates
We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients.
The Team You Will Join
At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success.
The Opportunity
As the CAAS (Client Accounting & Advisory Services) Service Line Leader, you will be the strategic and operational driver of a $3-$6M practice. This role is designed for a high-impact leader who blends deep advisory expertise with a strong understanding of accounting fundamentals. You will shape the future of the CAAS practice by leading business development, overseeing client relationships, and mentoring a high-performing team. The CAAS practice is growing 30% yoy and needs to maintain this momentum through new go-to-market technology and organizational structure. This is a Director-level opportunity for a visionary professional who thrives in a dynamic, entrepreneurial environment. This role is central to TSA's continued expansion and innovation in advisory services.
How You'll Help Us Build a Confident Future:
Practice Management
Lead the strategic direction, financial performance, and operational execution of the CAAS practice.
Drive growth, profitability, and resource allocation aligned to Financial, Client, People, and New Business KPIs.
Serve as the primary point of contact for firm leadership on CAAS-related initiatives and performance.
Expand and stand-up new service offerings that build on transactional accounting & controllership to add CFO Finance, CFO Business Insights, and Trusted Advisor Business Insights services.
Guide teams in identifying opportunities for deeper engagement and value creation.
Business Development
Act as the primary growth engine for the CAAS practice, identifying and converting new business opportunities.
Lead prospecting efforts, client assessments, and proposal development.
Collaborate across service lines to identify cross-sell opportunities and expand client relationships.
Maintain a deep understanding of market trends, client needs, and competitor offerings.
Client Engagement
Oversee key client relationships, ensuring service excellence and strategic alignment.
Deliver high-level advisory services on an ad hoc basis, stepping in where strategic insight is needed.
Lead or support special client presentations (e.g., board-level engagements), while delegating routine CAS delivery to the broader team.
Ensure the new client onboarding process is efficient and seamless.
Drive client awareness of TSA's full suite of capabilities and offerings.
Support client transitions when engagements no longer align with the firm's ideal client profile.
Team Leadership & Culture
Build and mentor a high-performing management team, preparing future leaders for advancement.
Foster a culture of strong ownership, accountability, innovation, and continuous improvement.
Provide direct feedback and coaching to team members and, when necessary, clients.
Share responsibility for recruitment and talent development with firm leadership.
Strategic Operations & Systems
Partner with internal teams to streamline processes, improve data integrity, and enhance system efficiency.
Advocate for process improvements in collaboration with other firm service offerings.
Evaluate and implement technology solutions across integrated Cloud-Based GL, Workflow, Controller Tools, and Reporting & FP&A capabilities.
What You Need to Succeed (Required Qualifications):
Bachelor's degree in Accounting, Finance, or related field.
CPA, CGMA, or equivalent professional certification.
10+ years of experience in professional services (public accounting, consulting, or investment banking).
Proven success in leading /building a practice or business unit with measurable growth and profitability.
Deep understanding of accounting principles (GAAP, accrual, cash basis) and advisory services.
Strong business acumen, with the ability to translate financial data into strategic insights.
What Will Give You an Edge (Additional Skills)
Background in audit or tax with a strong appreciation for advisory.
Experience in pricing strategy, client segmentation, and proposal development.
High emotional intelligence and ability to navigate complex client and team dynamics.
Entrepreneurial mindset with a focus on innovation and measurable outcomes.
Success Measures
Practice revenue growth (20-30% yoy).
Client satisfaction and retention (Client Net Promoter Score of 50+, Client net retention %).
Expansion of advisory services and cross-sell success (# New Clients Added, % of Clients with multiple advisory services).
Team engagement, development, and retention (Employee Net Promoter Score of 30+).
Operational efficiency and successful implementation of strategic initiatives (Revenue per Employee, Gross Margin %).
The annual base salary range for this role is $140,000-$160,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
$140k-160k yearly Auto-Apply 60d+ ago
Program Director of Sweet Home Children's Clinic
Bestself Behavioral Health 4.0
Program director job in Amherst, NY
FLSA Status: Exempt Salary Range: $61,500 - $64,500 Personalized salary reflecting your related experience and academic/credentialed background SUPERVISORY RESPONSIBILITIES * This position is responsible for the oversight of all program and administrative staff. Supervisory responsibilities of these direct reports include consistent coaching, feedback, & development, review & approval of timecards, completing performance reviews & development plans, administration of personnel policies, scheduling, and leading regular staff meetings & supervision, monitoring training compliance, hiring new staff and related functions. Provides clinical supervision to program staff.
POSITION RESPONSIBILITIES
* Monitors and manages program operation to assure delivery of services within contracted levels in accordance with available resources within budgetary guidelines.
* Assures maintenance of physical plant and compliance with health and safety guidelines.
* Maintains program activities in compliance with BestSelf, Erie County, New York State, Medicaid and/or other regulatory agencies.
* Monitor programmatic data to ensure productivity expectations are met and completion/accuracy of all records is maintained (i.e. billing, progress notes, service)
* Coordinates program's relationship with other agencies and community resources.
* Completes and monitors completion of chart audits to ensure accuracy of all record keeping.
* Participates in all relevant agency meetings and committees.
* Provides leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.
* Meets agency Key Performance Indicators.
* Develops and ensures implementation of treatment team meetings.
* Leads team in following agency standardization and processes.
* Provides direct services to clients based on programmatic need.
* Lead and facilitate coaching sessions and 1:1's, ensuring staff continuously develop the competencies and skills required for their roles.
* Design and implement learning experiences for onboarding new and transferred employees, ensuring they are equipped to meet departmental needs and enhance team performance.
* Maintains client confidentiality at all times following all agency and HIPPA policies.
* Completes all trainings required by the agency.
* Performs all other duties as assigned.
QUALIFICATIONS
* Master's Degree and Qualified Health Professional (QHP) certification (LMSW, LCSW, LMHC or CASAC) and two (2) years of relevant direct service experience.
* Must have at least one (1) year of experience in a supervisory role.
* 2 years of experience working with children & families preferred.
* This role requires flexibility, including evening hours and occasional weekends, based on operational needs.
* Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.
* Ability to maintain records and prepare reports.
* Minimum proficiency with Windows based software applications is required.
* Must have excellent communication skills.
* Must have experience with Electronic Medical Records databases and basic computer skills.
* Must appreciate cultural diversity and be aware of cross-cultural counseling issues.
Some things you can look forward to:
* Welcoming, team environment, that inspires you to thrive and be your BestSelf!
* Rewarding work experience!
* Generous paid time off
* Flexible schedule
* Quarterly productivity bonus up to $2,000 per quarter
* Various student loan forgiveness programs
* Multiple and diverse health insurance options
* Many other unique lifestyle & personal insurance options
* Tuition reimbursement
* CASAC certification tuition support
* Professional license/certification renewal reimbursement
* Defensive driving course reimbursement (if required for position)
* Career growth and advancement opportunities
* We look forward to telling you more!
$61.5k-64.5k yearly 41d ago
Cybersecurity Program Manager
Sedara
Program director job in Buffalo, NY
Our primary mission at Sedara is to provide customers with security services in a way that provides value to them, towards better protecting their environment, data and employees. We are here help provide a better understand of security best practices, identify risks and mitigating activities and offer general guidance.
This Cybersecurity Program Manager role will be directly responsible for managing several Sedara accounts for the Cybersecurity Development Program, as well as assisting with delivery on other account projects and being a technical liaison between the SOC teams and program delivery teams. For CDP accounts, you will follow NIST-based compliance programs (or similarly defined) and be responsible for their success in furthering security maturity, as well as be able to provide prescriptive guidance on system implementations, identifying security issues, current data collection practices, incident response activities and corrective actions.
Act as client vCISO.
Work with Security Engineer and SOC to develop and help carry out security program plans across a wide range of technology, tools and environments.
Work with customers and their environments to fully understand their current security posture and assist in making corrective changes to them, relative to agreed strategic initiatives.
Assist in remediation of compliance audit findings as well as gathering audit proof.
Designs key security processes and initiatives with minimal technical direction.
Document activity as well as policies and procedures and assist with review and implementation as necessary.
Collaborates with appropriate customers and peers to understand business requirements and define secure requirements and/or solutions.
Researches and provides input to customer and internal security strategy.
Takes initiative and drives assignments to completion. Monitors progress of self and others and redirects efforts or asks for help when goals are not being met.
Product training and certifications provided.
Other duties as necessary.
About You
Bachelor of Science degree in a science, technology, engineering or math discipline. Information Security disciplines a plus. Candidates with equivalent years of experience will also be considered.
5-10+ years' experience in IT and/or Security field
Certifications in security and/or network specific preferred
Display an understanding of new trends and technologies related to IT Security and Compliance.
Knowledge in managing key areas such as: SIEM, EDR, Firewalls, IDS, IPS, VPN, Remote Access, Security Logging, Vulnerability Management, Security Incident Response, Penetration testing.
Strong ability to develop and implement business processes and procedures.
Strong team and project management skills.
Resources that will be provided to you:
Direct training and mentoring by management and technical teams.
Access to external training of Sedara vendors and product offerings.
Defined assistance and escalation paths
Vendor/Product Support: Sedara maintains support on all systems and has access to additional technical resources as needed to answer questions and provide guidance to our team.
$71k-110k yearly est. 60d+ ago
Assistant Professor of Computer Science & Program Director for Cybersecurity
Canisius University 3.4
Program director job in Buffalo, NY
Now Hiring! Assistant Professor of Computer Science & ProgramDirector for Cybersecurity 🕒 Schedule: M-F: hours and days are dependent on class schedule 💰 Pay: $85,000-$100,000 annual salary + $7500 Additional Director Pay
📄 Position Type: 10-month, long-term, tenure-track faculty appointment
Why Join Canisius University:
Canisius University serves approximately 2,500 undergraduate and graduate students. As a Catholic and Jesuit University, Canisius has its foundation in the fundamental values of academic excellence, leadership, faith and social justice. Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity. The University is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students.
What We Offer:
✅ Salary: $85,000-$100,000 annual salary, commensurate with experience + $7,500 Additional Director Pay
✅ Comprehensive Insurance Benefits - Health, Dental, Vision, Life and Long-Term Disability available the first of the month after the employee's date of hire
✅ 403(b) with Company Contribution - Plan for your future with confidence - contribution from the university is available after one year of employment
✅ Tuition Benefits - Available for full-time employees and their qualified dependents
*Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's compensation package for this position will be provided during the interview process.
Your Role as Assistant Professor of Computer Science & ProgramDirector for Cybersecurity:
The Department of Computer Science at Canisius University invites applications for a tenure-track Assistant Professor position to begin in Spring 2026 or Fall 2026. This is a 10-month, long-term, tenure-track faculty appointment that also includes serving as the ProgramDirector for Cybersecurity.
Key Responsibilities:
Teach undergraduate courses in Computer Science and graduate-level Cybersecurity courses.
Lead curriculum development and develop new courses that reflect emerging technologies and industry trends for the cybersecurity program.
Advise and mentor students.
Provide opportunities for student research projects.
Support and grow partnerships with industry and educational institutions.
Conduct program assessment and contribute to continuous improvement efforts.
Review Cybersecurity student applications.
Provide service to the department, university, and broader community.
Coordinate with admissions and marketing to support program promotion and enrollment.
Recruit, hire, and manage adjunct faculty teaching in the cybersecurity program.
Attend department, school, division, and director meetings as needed.
Manage cybersecurity lab, its computers and its server.
What You Need to Succeed:
✔ Qualifications:
A doctorate in Computer Science, Cybersecurity, or a closely related field, completed by the time of appointment or within one year of hire is preferred.
Candidates who hold an MS in Computer Science, Cybersecurity, or a closely related field with professional experience will also be considered.
Professional experience and/or clear research agenda evident through peer-reviewed scholarship.
Demonstrated teaching experience, preferably at the undergraduate and/or graduate level.
Familiarity with industry trends, workforce demands, and job skill requirements in the computing and cybersecurity fields.
Excellent verbal and written communication skills are essential.
Must be eligible to work in the United States.
Important Information:
🚨 Canisius University participates in E-Verify to confirm employment authorization. The E-Verify process is completed alongside the Form I-9 on or before your first day of work. For more details, visit ************** and search "E-Verify."
📢 Apply Today!
To apply, please go to *********************************************************** to submit the following application materials. The review of applications begins immediately and will continue until the position is filled. *Applicants who do not submit all materials listed will not be considered for the position.
Cover Letter outlining relevant experience
Curriculum vitae
Unofficial transcripts
Statement of teaching philosophy
Sample of one course that you taught or designed (if available)
Sample course evaluations (if available)
Research statement (if available)
Names, titles and email addresses for three professional references.
The Office of Human Resources at Canisius University utilizes an online recruitment management system.
Individuals who need reasonable accommodation under the ADA in order to participate in the search process should contact the office of human resources at **************.
Canisius University, a Catholic and Jesuit University, has as its foundation the fundamental values of academic excellence, leadership, faith and social justice. Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity. The university is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.
Take the next step in your career with Canisius University-where excellence meets opportunity.
Posted Range USD $85,000.00 - USD $100,000.00 /Yr.
$85k-100k yearly Auto-Apply 50d ago
Program Manager
Ladgov Corporation
Program director job in Batavia, NY
The Local Program Manager at the Batavia Service Processing Center provides administrative and logistical support to the Local Facility Chaplain. This role ensures smooth coordination of religious programming, volunteer management, and compliance with ICE standards.
Key Duties
Assist the Chaplain in planning and administering religious services and activities.
Manage volunteer recruitment, vetting, and scheduling.
Maintain accurate reports, attendance logs, and program documentation.
Coordinate detainee requests for religious meals, observances, and grievances.
Support compliance with the Quality Control Plan and program deliverables.
Qualifications
At least 2 years of experience in religion, social work, volunteer coordination, or a related field.
Prior experience in detention, correctional, or institutional environments preferred.
Strong administrative and organizational skills.
Bilingual (English/Spanish) required.
$71k-110k yearly est. Auto-Apply 60d+ ago
Program Manager
Graham Manufacturing 4.0
Program director job in Batavia, NY
Job Title: Program Manager
Reports To: Director of Operations
FLSA Status & EEO Code: Exempt & First/Mid-level Manager
Division/Department: GHM / Operations
Level of Work: Level II
The Program Manager is responsible for leading business-critical projects by overseeing compliance to the contractual requirements and guiding them through their lifecycle. This includes management of the cost, schedule, technical performance and customer management. They lead their programs through detailed engineering, manufacturing and test phases as applicable to the scope of each program. Acts as primary customer interface for project activities and provides routine formal project updates to review cost, schedule, and technical performance. Leads the negotiation of contract changes on active programs and provides supports for new contracts. Responsible for meeting business objectives within the boundaries of the contract while driving customer satisfaction.
Level II: Service - Coordinating “production” with problem solving and prevention
Key Results Areas:
Resource management (material and people)
Deliver projects on time, on budget, with performance and quality specified by customer contractual requirements.
Maintains up-to-date project schedule, budget and risk for accurately tracking project execution. Escalates risks with proposed solutions with sufficient time to take action.
Knowledgeable on entire project supply chain and fosters positive supplier relationships to enable long-term sustainability.
Acts as primary point-of-contact for all stakeholders including customer, suppliers, and internal team.
Proactively identifies project risks with associated mitigation plans and effectively communicates cross-functionally to ensure accountability.
Leads identification and implementation of interdepartmental corrective actions to drive improved efficiency and no repeat issues.
Willingness to dive in deep when required on any issue (manufacturing, quality, technical, contractual, etc).
Forecasts and communicates future needs (resources, processes, and systems) for active/future projects.
Compiles resource needs with objective evidence based on project scope.
Shares lessons learned within manufacturing team to ensure issues are not duplicated on other programs.
Engages with customers to explore future business opportunities.
Organizes internal cross-functional events to celebrate major program milestones.
Resource scheduling, output management and reporting
Execute contract negotiations with government and prime contractors (cost plus and fixed price contract types) to ensure optimized terms & conditions, pricing, and delivery & milestone dates.
Performs scope assessment and pricing review during program proposal phase.
Responsible for schedule creation and higher-level schedule flow explanations during program kickoff.
Establishes milestone payment structure and cash flow model to ensure optimized cash flow and revenue recognition.
Ensures contract modifications during execution phase are reviewed timely and accurately.
Maintains contract scope control to ensure program profitability per contractual agreement.
Maintains technical and schedule cognizance over the entire program.
Leads identification of and drives incorporation of Engineering Change Proposal for additional scope requested.
Supports audits (ISO/IEEE, DCAA, etc).
Drives data and reporting submittals via Contract Changes
Continuous Improvement
Assess programmatic activities and risks to make improvements for more consistent and predictable product and service.
Maintain and continually improve methodologies used in the operation of the department and recommend/develop new systems, methodologies, and technologies which may improve operations and/or capabilities in the future.
Manage time and resource investments to implement proactive product improvements. Includes strategic partnership development and maintaining knowledge of emerging technologies and trends.
Plans and formulates aspects of research and development proposals
Equipment & process maintenance
Support business development by working with new and existing customers to understand their requirements and develop solutions for their needs.
Identify, recommend and implement new relationships, processes, technologies and systems.
Terminate practices, systems, and processes that are no longer aligned with the strategic direction.
Create a culture of continuous improvement, accountability and resilience through process documentation, execution, audit, and refinement throughout the engineered product teams.
Enable and empower streamlining the processes that span across departments.
Assess, improve, and execute cross-organizational alignment and integration of engineering, supply chain, business development, product management, production, and sales functions.
Professional Development
Assist Manager's over your project on performance reviews, rewarding and disciplining employees, addressing complaints and resolving problems.
The opportunity to mentor employees when the opportunity arises.
Continuous reflection on current skill set, personally and within the department, to determine areas of focus for upgrading skill set, effectiveness, and efficiency within the department, through people development, process improvement and expansion of technology to meet the constantly evolving needs of our customer base.
Qualifications:
To qualify for this position, an individual must possess the knowledge, training, experience and abilities required.
Education and Training:
Bachelor's Degree in Engineering, Economics, Business/Contract Administration or equivalent combination of education and experience.
Experience:
Three years of professional experience in project management. Seven years of combined experience in project management, supply chain management, engineering, and/or manufacturing.
Demonstrable experience managing Government Contracts and associated flowdowns.
Other:
Must be willing to work overtime as required
Travel up to 20% of working time.
Desired Job Qualification:
Program Management Professional certification desired
Knowledge of FAR/DFARS, ITAR, and/or related regulations desired
Skills:
To perform the job successfully, an individual should demonstrate the following competencies:
To perform this job successfully, an individual must have proficiency in word processing, spreadsheet, presentation, project management, enterprise resource planning, database, and specialized application software.
Ability and willingness to abide by set policies and/or safety programs established by Graham, our clients, and/or regulatory agencies which govern our performance and behavior in the normal course of our work while on Graham or the client's property or job site.
Excellent written and verbal communication skills required
Strong organizational and time management skills
High attention to detail
Ability to successfully plan and implement objectives within established timelines and work schedules.
Ability to analyze problems and develop effective solutions at both strategic and functional levels.
Demonstrate behavior consistent with company values
Ability to work independently, with minimal direction as a highly motivated self-starter and within a team oriented culture
Physical and Mental Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Required to speak and communicate clearly with others.
Mental demands:
While performing the duties of this position, the incumbent is required to read, write, analyze data and reports, exercise judgment, develop plans, procedures and goals, present information to others and work under pressure.
Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets
Work Authorization/Security Clearance
Must be able to work in the U.S. without sponsorship. Ability to obtain US government security clearance required.
This job description is not all inclusive but rather serves as a general guideline of the current needs of the position and can be modified at the discretion of management to meet current business needs. Experience and education requirements are the primary basis for awarding this position, however substitutions that are essentially equivalent may be made as they relate to the essential functions, duties, and responsibilities of this position
Salary Description $85,000 - $110
$85k-110k yearly 23d ago
Director of eBranch Operations
Cornerstone Community Federal Credit Union 3.3
Program director job in Lockport, NY
Under the general direction of the Chief Banking Officer is responsible for supervising, coordinating, and directing the daily operations of the credit union's E-Branch Operations. In conjunction with the Loss Prevention Manager and the Director of Card Services will also provide support with reviewing, investigating, and resolving fraud investigations to deter fraud losses related to member account activity and serves as a primary point of contact to staff for card and fraud-related matters.
Essential Duties and Responsibilities:
* Plans, analyzes, and oversees the Call Center unit's performance to ensure the membership is provided efficient, effective, and exceptional service.
* Responsible for the oversight, management, and fulfillment of online deposit and lending requests.
* Perform regular quality assurance duties by monitoring phone calls
* Perform duties as required for operational oversight of the card services program, including all phases of debit and credit card processing.
* Creates and sustains a culture where employees seek to deepen member relationships by asking the right questions and determining the right product fit to expand the services utilized by members.
* Manage the relationship with Zoom, the vendor of our phone system. This includes investigating enhancements and working with leadership to determine which enhancements to implement.
* Develops and implements strategies for improving the member journey and decreasing friction.
* Provides card services staff with guidance and training to achieve a high level of job knowledge, internal/external service, information security, and professional development.
* Keep abreast of card payment systems; recommend changes to improve card usage and member service.
* Recommend changes to debit and credit card program policies, procedures, systems, and products as needed to maintain an efficient operation and a competitive position in the marketplace.
* Has a thorough understanding of the Risk Office products through Fiserv.
* Will also work in coordination with the Director of Card Services and Loss to ensure regulatory timelines are met and that proper controls, protocols, and training are in place to mitigate loss.
* Provides exceptional service to members and other departments by providing prompt responses, creative problem-solving, and being flexible while ensuring regulatory compliance.
* Participates in community, financial activities, and organizations as a representative of the credit union and maintains current knowledge of the needs of the communities served.
* Responsible for identifying and escalating member issues to the appropriate department.
* Provides leadership and coaching to develop and encourage staff performance while establishing succession plans and a culture of career development.
* Conducts regularly scheduled staff meetings with managers to ensure proper communication and support.
* Manage employee schedules in the department.
* Leverages technology, automation, and employee engagement to deliver and drive efficiencies and effectiveness.
* Projects a positive image of the organization to employees, members, industry, and community.
* Work with other departments in promoting the card services products.
* Complete reports, tasks and projects as assigned with established guidelines and timeframes.
* Adhere to safe work practices and procedures.
* Always represent the best interests of the Credit Union in words and actions.
* Complete all required training by the assigned deadlines.
* Other duties as assigned.
Knowledge, Skills and Abilities:
* Deep understanding of how a credit union functions, and the value it brings to its member's and
* community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions.
* Intermediate to advanced knowledge of credit union operations, products and services, related state and federal laws and regulations and other credit union operational policies and procedures.
* Above average comprehension and understanding of the Credit Card Act of 2009 and Regulation E.
* Intermediate researching and analyzing skills; excellent computer skills including Microsoft Office, Word and Excel and PowerPoint.
* Strong verbal, quantitative and interpersonal skills to handle complex management situations and communicate with leaders within the community.
* Strong knowledge of the Credit Union's products and services including laws, regulations, policies, and procedures as well as a thorough knowledge of the in-house computer systems.
* Strong analytical skills to analyze complex problems and do necessary research using source documents and computer systems to arrive at an appropriate solution.
* Ability to use independent judgment, discretion, and take initiative.
* Ability to prioritize and meet deadlines in a timely manner.
* Detail orientation, emphasis on accuracy, excellent time management skills, and ability to multitask.
* Excellent oral, written, and interpersonal communication skills and the ability to establish working relationships and interact effectively with a wide range of individuals and vendors. The ability to apply sound judgment to carry out instructions and instruct others, train personnel, interpret documents, understand procedures, write reports correspondence and procedures, and communicate clearly to members and employees.
* Ability to independently organize, schedule appointments and make judgments relating to assigned projects and responsibilities.
Confidentiality:
Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, members, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment.
Qualifications:
* Bachelor's degree with 5 years of experience in the banking environment with proven leadership skills or an Associate's degree with 8 years of experience
* Five or more years of financial industry experience with experience in management, call center, and retail banking preferred.
* Intermediate knowledge of Microsoft Office including Word, Excel, PowerPoint.
* Experience in debit and/or credit card processing along with experience with fraud investigation desired.
* Bondable upon initial employment and continue to be bondable throughout term of employment.
Physical Requirements:
The functions of the position are usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.
EOE Race/Sex/Vet/Disability
Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: ****************************************************************
Cornerstone CFCU is committed to diversity, and values the ways in which we are different.
$46k-63k yearly est. 3d ago
Director of Black Water Acres
The Arc Erie County 4.3
Program director job in Alden, NY
Location: Alden, NY I Full-Time, Exempt, $90k - $115k (annual- based on experience) The Arc Erie County NY is seeking a visionary leader to launch, develop and oversee Black Water Acres- a new, 150-acre inclusive property combining agriculture, hospitality, and programming for children and adults with developmental disabilities.
This unique opportunity will build an innovative, sensory-informed destination that promotes inclusion, learning and community connection
Reporting to the CEO, the Director will manage all operations including horticulture, event and hospitality services, property management, and program development. This role will also collaborate with leaders within our agency programs such as our Day Habilitation, Support Employment (SEMP), Community-Based Pre-Vocational (CPV) Respite, and ACCES-VR.
Qualifications:
Master's degree (business administration, Nonprofit Management, Human Services, Horticulture and/or Agriculture, Hospitality, Special Education, Rehabilitation Counseling or another closely related developmental disabilities field) + 7 years of leadership experience
Or bachelor's degree (same as above) + 10 years of leadership experience
Must have knowledge of OPWDD programs and regulation (required)
Proven success in launching and managing large-scale projects.
Strong strategic, financial and team leadership skills
This position also includes:
Affordable health, dental, vision, and life insurance
Excellent work-life balance
Room for advancement
On demand pay
Working with experienced management
Paid training
Automatic Paid Time Off (PTO)
Tuition Reimbursement
10 paid holidays off
Employee discounts
Help shape the future of Black Waters Acres- where innovation, nature and opportunity meet!
Our full is listed below:
Job Title:
Director of Black Water Acres
Department:
Administration
Job Grade:
9
Position Summary:
The Director of Black Water Acres, reporting directly to the Chief Executive Officer (CEO), and working with senior leadership, will serve as the visionary leader and primary operator of a startup venture that will provide programming for children and adults with developmental disabilities and an inclusive and sensory informed environment that will promote learning, training, working and playing.
The position will oversee container farming and horticulture development of flowers and various crops, event and hospitality operations, property management, and lead collaboration efforts to expand existing agency programs that operate under the Office of People with Developmental Disabilities (OPWDD) and Special Education programs and regulations. Specifically, expanding programs such as Community Based pre-vocational (CPV), Day Habilitation programs Without Walls, Supportive Employment (SEMP) and Respite. Also, the ACCES-VR program under the Office of Special Education and Vocational Rehabilitation. Additionally, the role will develop and implement innovative enrichment programs including, but not limited to, art, music and therapeutic experiences for individuals aged 3 - adult on the Black Water Acres farm.
This is a high-impact leadership role requiring OPWDD program knowledge and/or Special Education knowledge and a strong business acumen with a proven track record in building and successfully executing large-scale, multi-faceted projects from the ground up.
Program Description:
Black Water Acres is a newly established division of The Arc Erie County, a nonprofit organization dedicated to serving children and adults with developmental disabilities. Situated on 150 acres in Alden, NY, Black Water Acres will be home to innovative programs combining agriculture, hospitality and training, to expand opportunities for individuals served by the agency. Black Water Acres will be an accessible farm and four-season site offering adaptive workforce training, outdoor recreation, accessible horticulture, supportive employment, habilitative services and conference, meeting and event space. This site is being created in a sensory-informed manner providing the opportunity to experience nature and the outdoors. Vocational training on site will include every step from planting and harvesting to cooking and sale. With both a community garden and accessible greenhouses, Black Water Acres will provide growing space and meaningful inclusion for the people we support as well as community members.
Reporting Relationship:
Receives direct supervision from the Chief Executive Officer. Provides direct administrative and program supervision to the professional and support staff in various positions throughout Black Water Acres and its various programs. As this is a newly created position, the Vice President will develop the staffing structure for the program which may include direct reports such as a Farm Manager, Hospitality/Culinary Manager, and other additional staff as operations expand.
Collaborative Internal Partnerships with the Executive Team, Agency ProgramDirectors, Managers and Coordinators in the following programs: CPV, WOW, SEMP, Respite, and ACCES-VR.
Job Duties and Responsibilities:
Primary Responsibilities
Under the direction of the CEO, serves as the primary architect and executor of the Black Water Acres future vision and strategic plan.
Build and lead high-performing teams in horticulture, hospitality, culinary, event planning, and property operations.
Ensure compliance with all OPWDD and State Special Education regulations and other applicable state/federal requirements.
Develop and oversee budgets, financial forecasts, and revenue-generating opportunities.
Foster community and corporate partnerships to advance mission and sustainability.
Work collaboratively with existing agency leadership to integrate Black Water Acres into broader service delivery, specifically with but not limited to the following programs: CPV, WOW, SEMP Respite, ACCES-VR.
Assist in development of marketing and promotional strategies for both horticulture and event enterprises.
Oversee risk management, property safety, and regulatory compliance across all areas.
Champion innovation, inclusion, and excellence in every aspect of programming.
Key Areas of Oversight
Horticulture & Farm Management
Supervise and oversee the development of year-round container farming operations.
Guide production of a variety of crops, potentially flower and vegetables, to support community needs and agency programs.
Build and manage partnerships with local agricultural, environmental, and community organizations including potential purchasers of products such as supermarkets.
Plan and oversee the Alden Farmer's market.
Evaluate agricultural production goals on an ongoing basis.
Property Oversight & Program Expansion
Direct long-term stewardship, maintenance, and development of the 150-acre property.
Collaborate with agency directors to expand agency programs (CPV, WOW, SEMP, Respite, Acces-VR) onto the property.
Collaborate with the executive leadership team to develop and strengthen vocational training programs in culinary arts, hospitality, carpentry, horticulture, janitorial and maintenance for individuals served by the agency.
Event Development & Hospitality
Oversee the opening and ongoing operations of an on-site event center to host conferences, weddings, showers, retreats, and community gatherings and develop long term full service hospitality services on the property.
Develop and supervise the Hospitality/Culinary program, ensuring exceptional customer experience and program integration with the developmentally disabled individuals we serve.
Drive revenue-generating opportunities through event planning, culinary training, and hospitality services.
Children's Programming
Develop and integrate inclusive, fully adapted programs that are sensory informed, therapeutic and use the language enrichment model.
Develop music, art and other therapeutic programs in collaboration with The Arc's Maryvale school, Green Acres pre-school, school districts and other school age groups.
Service Management
Identifies underserved populations and creates new programing with advisement from the Executive Team.
Monitors all service activities to assure the quality, continuity, and comprehensiveness of service to individuals receiving services.
Evaluates staff performance consistent with Agency performance evaluation guidelines and procedures; makes recommendations up the chain of command for promotion, increments, and termination.
Assesses staff training needs, assures provision of job-related training for all assigned staff and volunteers.
Participates in the recruitment, selection, and termination of staff for all Black Water Acres positions.
Assures implementation of Agency policies regarding orientation of new staff.
As needed, will work directly with the individuals we serve to develop jobs appropriate to their desires, talents, and capabilities.
Evaluates program's capacity ongoing and provides recommendations for growth in services and staffing.
Completes mandatory training requirements set forth by funding sources.
Service Administration and Coordination
Assures that direct service activities are coordinated and carried out, and that all service records are adequately maintained.
Assists in the evaluation of program effectiveness from previously stated goals, objectives, and criteria and makes recommendations up the chain of command.
Ensures that all statistical and service records are adequate, accurate and up-to-date, and that required reports are forwarded to Chief Operating Officer.
Informs staff of Agency policies, procedures, program plans and other relevant information to assure coordination of information between the other Supports and Services/Programs and their supervisors.
Establish working relationships with community resources, referral agencies and supportive services in order to ensure the provision of comprehensive services to clients.
Completes all other job duties as assigned.
Qualifications and Education Requirements:
Master's degree in Business Administration, Nonprofit Management, Human Services, Horticulture and/or Agriculture, Hospitality, Special Education, Rehabilitation Counseling or another closely related developmental disabilities field PLUS a minimum of 7 years of leadership experience in nonprofit management, business operations, program development, or related fields.
OR
Bachelor's degree in Business Administration, Nonprofit Management, Human Services, Horticulture and/or Agriculture, Hospitality, Special Education, Rehabilitation Counseling or another closely related developmental disabilities field PLUS a minimum of 10 years of leadership experience in nonprofit management, business operations, program development, or related fields.
PLUS
Knowledge and direct experience with OPWDD programs and regulations is required.
Proven ability to launch, manage, and scale complex, multi-disciplinary initiatives. Strong financial management, budgeting, and strategic planning skills.
Demonstrated ability to foster community partnerships and business relationships. Excellent communication, collaboration, and project management skills.
Key Competencies & Personal Attributes
Visionary & Strategic Thinker - able to see the big picture while executing details.
Business Acumen & Entrepreneurial Mindset - capable of driving mission-aligned revenue.
Adaptability & Flexibility - thrives in a fast-changing, start-up environment.
Decisive Leadership - confident decision-maker with a high tolerance for risk.
Collaborator & Relationship Builder - skilled in working across teams and with the community.
Innovative & Creative - develops solutions and programming that break new ground.
High Energy & Execution Focus - delivers results, not just plans.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A)
Mental Requirements:
The ability to perform critical thinking and perform complex problem-solving skills; write in clear, organized and persuasive manner; show good judgment, have good math & decision skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly. Must be a good networker and relationship builder.
Human Relations Skills:
The ability to communicate with individuals in a positive manner; both oral and written; ability to engage in active listening; demonstrate the ability to serve as an appropriate role model to staff supervised, co-workers and program participants; the ability to provide supervision in a positive manner with timely feedback and constructive direction; and ability to counsel and mentor staff consistent with the Agency values and mission. Receive supervision instruction in a positive manner. Adhere to and administer Agency's policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times.
Equipment Operation:
The ability to operate office equipment, such as, computer, copier, fax machine, etc.; ability to operate agency vans and cars; ability to operate light machinery and train staff on the operation of such as needed.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and agricultural production and is an essential job function of this position.
This position is EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time
$90k-115k yearly 19d ago
Assistant Director, Transportation
Peopleinc 3.0
Program director job in Williamsville, NY
Hourly Pay Range:
$23.00-$29.97
Shift:
Monday-Friday Days
As a member of the management team, the Assistant Director of Transportation will ensure that the programs have access to contracted transportation. Responsible for directing all contracted transportation requests, routing and assigning to the appropriate carrier to best meet the needs of the individual and day program. Responsible for all Day Habilitation and Community Prevocational contracted transportation services.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Direct and coordinate all Contracted Transportation services for day and employment programs.
Facilitate transportation onboarding process with all contracted transportation
providers/communicate information to/from DH sites
Maintain daily communication with DH sites and carriers regarding additions, removals, status changes, holds, schedule changes
Work with Day and Residential management to increase participation at day services and programs
Facilitate and coordinate routes, changes and transfers between carriers as needed
Verify weekly transportation invoices against detailed billing/submit to AP
Meets monthly or as needed with contracted carriers
Create and maintain Transportation Database analysis data as necessary
Create and maintain Mode of Transport Database analysis data as necessary
On a daily basis track information from each carrier and in a data base to complete quarterly report and submit to comptroller
Coordinate new and returning individuals transportation needs
Manage collection/complete report of ½ day billing reports when applicable
Participate in assigned meetings
Other duties as assigned
MINIMUM QUALIFICATIONS:
Bachelors preferred or Associate and 3 years' experience
OR
Equivalent experience and education
Computer knowledge and skills
And
Ability to organize and manage multiple projects
Must have sound judgement, flexibility and dependability
SUPERVISORY RESPONSIBILITIES:
This position has no direct supervisory responsibilities but acts as a continuous leader.
$23-30 hourly 7d ago
Foster Care Program Supervisor (3871)
Together for Youth 4.0
Program director job in Buffalo, NY
The Foster Care Program Supervisor position has overall responsibility for all aspects of the foster family care program including planning, supervision, administration, independent monitoring and program development. The Foster Care Program Coordinator represents the Agency in recruiting and acceptance of referrals for foster care and is a liaison to a variety of community and public agencies.
Qualifications
Job Responsibilities
• Assists in providing safe, secure, and structured foster home environments for children, including a focus on runaway prevention and reduction. Helps meet the developmental and childcare needs of children who are unable to live at home. Monitors overall service provision of children and families in the program.
• Processes referrals and matches children to appropriate foster homes, and ensures sufficient number of trained and certified foster parents. Ensures implementation and completion of required comprehensive treatment and Discharge Plan for each child and family.
• Ensures provision of independent living skills for eligible children in foster care. Ensures all children receive required medical and dental examinations and services are documented.
• Ensures appropriate counseling is in place for all children. Ensures proper permanency planning goals and progress toward such goals.
• Recruits, hires, trains and provides overall supervision of staff including conducting staff meetings, preparing and monitoring schedules, monitors and ensures paperwork and documentation requirements are met through regular supervision and links staff with appropriate training opportunities.
• Develops resources for program including representing programming in the community, serves as liaison with various community and public agencies, and maintains close contact with school representatives.
• Assists with preparation of budget and ensures fiscal accountability including but not limited to providing regular statistical and billing information, preparing biweekly and/or monthly reports and completing all state-mandated reports in a timely manner; monitors expenses and approves travel expense records.
Job Requirements
• Minimum of Bachelor's Degree required. Master's degree preferred.
• Minimum 2 years experienced working with at risk youth and 1 year of supervisory and/or program management experience required.
• Must be able to work a flexible schedule including on call rotations, nights, weekends and holidays. Must carry cell phone/pager for emergency coverage and crisis intervention and/or consultation.
• Must possess a valid driver's license and clean driving record.
• Travel is required for the position.
• Ability to work with an economically and culturally diverse population.
• Skills: demonstrated decision-making, organizational and communication skills including attention to detail, oral and written communication skills and training skills; computer literacy including but not limited to MS Office suite; ability to organize work effectively, conceptualize, prioritize and exercise independent judgment based on an understanding of internal and external organizational policies and practices; demonstrated knowledge of relevant federal and state regulations pertaining to operation of programs offered.
Equal Opportunity Employer
Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law.
We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures.
As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#FCTFY
$41k-47k yearly est. 15d ago
Program Manager
Graham Corporation 4.6
Program director job in Batavia, NY
Job Title: Program Manager Reports To: Director of Operations FLSA Status & EEO Code: Exempt & First/Mid-level Manager Division/Department: GHM / Operations Level of Work: Level II The Program Manager is responsible for leading business-critical projects by overseeing compliance to the contractual requirements and guiding them through their lifecycle. This includes management of the cost, schedule, technical performance and customer management. They lead their programs through detailed engineering, manufacturing and test phases as applicable to the scope of each program. Acts as primary customer interface for project activities and provides routine formal project updates to review cost, schedule, and technical performance. Leads the negotiation of contract changes on active programs and provides supports for new contracts. Responsible for meeting business objectives within the boundaries of the contract while driving customer satisfaction.
Level II: Service - Coordinating "production" with problem solving and prevention
Key Results Areas:
Resource management (material and people)
* Deliver projects on time, on budget, with performance and quality specified by customer contractual requirements.
* Maintains up-to-date project schedule, budget and risk for accurately tracking project execution. Escalates risks with proposed solutions with sufficient time to take action.
* Knowledgeable on entire project supply chain and fosters positive supplier relationships to enable long-term sustainability.
* Acts as primary point-of-contact for all stakeholders including customer, suppliers, and internal team.
* Proactively identifies project risks with associated mitigation plans and effectively communicates cross-functionally to ensure accountability.
* Leads identification and implementation of interdepartmental corrective actions to drive improved efficiency and no repeat issues.
* Willingness to dive in deep when required on any issue (manufacturing, quality, technical, contractual, etc).
Forecasts and communicates future needs (resources, processes, and systems) for active/future projects.
* Compiles resource needs with objective evidence based on project scope.
* Shares lessons learned within manufacturing team to ensure issues are not duplicated on other programs.
* Engages with customers to explore future business opportunities.
* Organizes internal cross-functional events to celebrate major program milestones.
Resource scheduling, output management and reporting
* Execute contract negotiations with government and prime contractors (cost plus and fixed price contract types) to ensure optimized terms & conditions, pricing, and delivery & milestone dates.
* Performs scope assessment and pricing review during program proposal phase.
* Responsible for schedule creation and higher-level schedule flow explanations during program kickoff.
* Establishes milestone payment structure and cash flow model to ensure optimized cash flow and revenue recognition.
* Ensures contract modifications during execution phase are reviewed timely and accurately.
* Maintains contract scope control to ensure program profitability per contractual agreement.
* Maintains technical and schedule cognizance over the entire program.
* Leads identification of and drives incorporation of Engineering Change Proposal for additional scope requested.
* Supports audits (ISO/IEEE, DCAA, etc).
* Drives data and reporting submittals via Contract Changes
Continuous Improvement
* Assess programmatic activities and risks to make improvements for more consistent and predictable product and service.
* Maintain and continually improve methodologies used in the operation of the department and recommend/develop new systems, methodologies, and technologies which may improve operations and/or capabilities in the future.
* Manage time and resource investments to implement proactive product improvements. Includes strategic partnership development and maintaining knowledge of emerging technologies and trends.
* Plans and formulates aspects of research and development proposals
Equipment & process maintenance
* Support business development by working with new and existing customers to understand their requirements and develop solutions for their needs.
* Identify, recommend and implement new relationships, processes, technologies and systems.
* Terminate practices, systems, and processes that are no longer aligned with the strategic direction.
* Create a culture of continuous improvement, accountability and resilience through process documentation, execution, audit, and refinement throughout the engineered product teams.
* Enable and empower streamlining the processes that span across departments.
* Assess, improve, and execute cross-organizational alignment and integration of engineering, supply chain, business development, product management, production, and sales functions.
Professional Development
* Assist Manager's over your project on performance reviews, rewarding and disciplining employees, addressing complaints and resolving problems.
* The opportunity to mentor employees when the opportunity arises.
* Continuous reflection on current skill set, personally and within the department, to determine areas of focus for upgrading skill set, effectiveness, and efficiency within the department, through people development, process improvement and expansion of technology to meet the constantly evolving needs of our customer base.
Qualifications:
To qualify for this position, an individual must possess the knowledge, training, experience and abilities required.
Education and Training:
* Bachelor's Degree in Engineering, Economics, Business/Contract Administration or equivalent combination of education and experience.
Experience:
* Three years of professional experience in project management. Seven years of combined experience in project management, supply chain management, engineering, and/or manufacturing.
* Demonstrable experience managing Government Contracts and associated flowdowns.
Other:
* Must be willing to work overtime as required
* Travel up to 20% of working time.
Desired Job Qualification:
* Program Management Professional certification desired
* Knowledge of FAR/DFARS, ITAR, and/or related regulations desired
Skills:
To perform the job successfully, an individual should demonstrate the following competencies:
* To perform this job successfully, an individual must have proficiency in word processing, spreadsheet, presentation, project management, enterprise resource planning, database, and specialized application software.
* Ability and willingness to abide by set policies and/or safety programs established by Graham, our clients, and/or regulatory agencies which govern our performance and behavior in the normal course of our work while on Graham or the client's property or job site.
* Excellent written and verbal communication skills required
* Strong organizational and time management skills
* High attention to detail
* Ability to successfully plan and implement objectives within established timelines and work schedules.
* Ability to analyze problems and develop effective solutions at both strategic and functional levels.
* Demonstrate behavior consistent with company values
* Ability to work independently, with minimal direction as a highly motivated self-starter and within a team oriented culture
Physical and Mental Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Physical demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Required to speak and communicate clearly with others.
* Mental demands: While performing the duties of this position, the incumbent is required to read, write, analyze data and reports, exercise judgment, develop plans, procedures and goals, present information to others and work under pressure.
* Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets
Work Authorization/Security Clearance
Must be able to work in the U.S. without sponsorship. Ability to obtain US government security clearance required.
This job description is not all inclusive but rather serves as a general guideline of the current needs of the position and can be modified at the discretion of management to meet current business needs. Experience and education requirements are the primary basis for awarding this position, however substitutions that are essentially equivalent may be made as they relate to the essential functions, duties, and responsibilities of this position
Salary Description
$85,000 - $110
$35k-44k yearly est. 25d ago
Assistant Professor of Computer Science & Program Director for Cybersecurity
Canisius University 3.4
Program director job in Buffalo, NY
Job Description
Now Hiring! Assistant Professor of Computer Science & ProgramDirector for Cybersecurity
How much does a program director earn in Amherst, NY?
The average program director in Amherst, NY earns between $54,000 and $148,000 annually. This compares to the national average program director range of $50,000 to $129,000.
Average program director salary in Amherst, NY
$90,000
What are the biggest employers of Program Directors in Amherst, NY?
The biggest employers of Program Directors in Amherst, NY are: