JOB TITLE: Program Manager - Digital & Marketing Enablement
Duration: 6-month contract (Potential extension)
The Program Manager - Digital & Marketing Enablement leads enterprise programs that support customer growth, marketing effectiveness, and operational alignment through digital platforms. This role oversees cross-functional initiatives spanning CRM, customer-facing websites, and marketing capabilities, ensuring technology enables acquisition, retention, personalization, and excellent and consistent customer experiences.
Acting as a strategic partner to Marketing, Sales, Digital, and Technology leaders, this role translates business priorities into well-governed, executable programs that deliver clear customer and organizational value.
Key Responsibilities
Business & Program Leadership
Own a portfolio of digital and marketing enablement programs aligned to business priorities
Support program objectives, success measures, and delivery roadmaps for CRM and website initiatives
Prioritize initiatives, along with IT, based on customer impact, business need, and organizational readiness
Customer & Marketing Enablement
Lead programs that improve customer acquisition, engagement, and retention
Ensure CRM and website capabilities support segmentation, personalization, campaign execution, and sales enablement
Partner with Marketing and Sales leaders to enable consistent, data-driven customer interactions
Cross-Functional & Executive Partnership
Serve as a strategic bridge between Marketing, Sales, Digital, and Technology teams
Facilitate alignment on priorities, trade-offs, and sequencing
Provide clear, outcome-focused updates to senior leadership
Vendor & Delivery Management
Manage external partners, agencies, and system integrators
Oversee budgets, timelines, and delivery quality
Ensure solutions align with enterprise standards, security, and data privacy requirements
Change, Adoption & Continuous Improvement
Partner with the assigned Change Manager to drive change management and adoption across marketing and business teams
Ensure teams are prepared to effectively use CRM and digital platforms
Identify opportunities to improve processes, usability, and platform effectiveness
Required Qualifications
Bachelor's degree in Business, Marketing, Information Systems, or related field
7-10+ years of experience leading business-driven digital or marketing programs
Proven experience delivering CRM and customer-facing website initiatives
Strong stakeholder management, communication, and decision-making skills
Preferred Qualifications
Experience in marketing operations, digital transformation, or customer experience programs
Familiarity with CRM, website design, integrations, marketing automation, analytics, and customer data platforms
PMP, Agile, or similar program management certification
Core Competencies
Business-Led Program Management
Customer Engagement & Marketing Enablement
CRM & Digital Experience Platforms
Cross-Functional Leadership
Change Management & Adoption
What Success Looks Like
Well-aligned digital and marketing programs that support customer engagement goals
Strong adoption and effective use of CRM and customer platforms
Clear alignment between Marketing, Sales, and Digital teams
Consistent, scalable customer experiences across digital channels
If hired, you will enjoy the following Eclaro Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If you feel you are
qualified with the required skills
and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to *************** or call *************.
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
$75k-111k yearly est. 2d ago
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Executive Director, Victim Service Center of Central Florida, Inc.
Victim Service Center of Central Florida 3.3
Program director job in Orlando, FL
Executive Director, Victim Service Center of Central Florida, Inc.
REPORTS TO: Board of Directors
CLASSIFICATION: Full-Time / Exempt
SALARY: Starting salary of $125K, full benefits and 401K
POSITION SUMMARY:
The Executive Director (ED) serves as the chief executive officer of the Victim Service Center of Central Florida (VSC), responsible for advancing its mission through visionary leadership, strategic direction, and operational excellence. The ED oversees all aspects of the organization including strategy, programs, fundraising, finance, compliance, and community engagement. The ED serves as the primary liaison to the Board of Directors and represents the agency in the broader community, ensuring continued impact, sustainability, and growth.
KEY RESPONSIBILITIES:
Strategic Leadership
Develop and implement strategic plans in partnership with the Board of Directors to guide the long-term vision and sustainability of VSC.
Monitor and evaluate organizational performance against strategic goals and adjust priorities accordingly.
Foster an organizational culture rooted in equity, accountability, innovation, and trauma-informed care.
Governance & Board Relations
Build and maintain a strong, collaborative relationship with the Board of Directors.
Prepare board meeting agendas, reports, minutes, and financials; support board committees as needed.
Ensure timely distribution of the Annual Report and other strategic updates.
Execute additional duties as assigned by the Board of Directors.
Fund Development & Communications
Lead the development and execution of fundraising strategies including individual giving, major gifts, grants, corporate sponsorships, and special events.
Cultivate relationships with donors, funders, and partners to expand and diversify revenue.
Oversee agency communications and public relations to enhance visibility and donor engagement.
Financial Management & Compliance
Develop, manage, and monitor the organizational budget to ensure fiscal health and alignment with strategic goals.
Ensure compliance with financial policies, grantor requirements, audits, and all regulatory standards.
Present regular financial reports to the Board of Directors.
Oversee cash flow, investment accounts, payroll systems, and preparation of audits and IRS filings.
Program Oversight & Impact
Direct the planning, implementation, and evaluation of all programs to ensure mission alignment and measurable outcomes.
Ensure service delivery adheres to contractual, regulatory, and quality standards.
Promote innovation and data-informed decision-making.
Human Resources & Organizational Culture
Recruit, develop, and retain a high-performing, diverse, and mission-aligned staff.
Oversee employee orientation, training, evaluation, and professional development.
Ensure compliance with employment law, personnel policies, and best HR practices.
Foster a healthy, inclusive, and trauma-informed organizational culture.
Community Engagement & Advocacy
Serve as a public ambassador for VSC, representing the organization at key events, forums, and media opportunities.
Build and maintain strategic partnerships with community organizations, government agencies, and advocacy groups.
Advocate for policies and initiatives that advance the rights and wellbeing of victims and survivors.
Risk Management & Legal Compliance
Ensure full compliance with all applicable laws, contracts, certifications, and reporting requirements.
Manage organizational risk through effective policies, insurance, and staff training.
QUALIFICATIONS
Requires a Bachelor's Degree in Business, Nonprofit Management, Public Administration or a closely related field and 7-10 years of relevant professional leadership experience including:
- Strategic planning and implementation
- Fundraising, donor relations and/or sales management
- Budget management and financial oversight
- Staff supervision and organizational leadership
- Program development and evaluation
- Board engagement and governance
Or, or Master's degree in Business Administration, Nonprofit Management, Public Administration or a closely related field and a minimum of three (3) years of professional business, senior nonprofit or public-sector leadership experience including all the above referenced competencies.
Strong communication skills: written, verbal, interpersonal, and public speaking.
Demonstrated success in building partnerships and working with diverse stakeholders.
Deep commitment to the mission of victim services, trauma-informed care, and social equity.
Proficiency in Microsoft Office Suite and familiarity with cloud-based systems, CRMs, HR/payroll platforms, and virtual collaboration tools.
Knowledge of HR management practices, employment law, and nonprofit compliance.
Successfully pass a level 2 criminal background check and E-verify, and must complete the Florida Council Against Sexual Violence Advocacy Core Training (ACT) within 30 days of hire.
Preferred Competencies
Experience leading an organization through growth, change, or strategic transition.
Knowledge of Florida's victim services network, nonprofit landscape and law enforcement community.
Bilingual or multilingual candidates are strongly encouraged to apply.
Interested applicants may submit their resume via email to:
***********************************
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$125k yearly 3d ago
Program Manager
Engenium Inc.
Program director job in Orlando, FL
Program Manager - Manufacturing Operations
Employment Type: Full-Time | Exempt
Schedule: 40 hours/week (9/80 schedule or as required by production demands)
Reports To: VP of Operations
Position Overview
Engenium is seeking a Program Manager to support a defense-focused manufacturing environment. This role owns delivery performance, schedule execution, and supplier coordination across assigned programs. The Program Manager works closely with Manufacturing, Procurement, Engineering, and Quality teams to ensure products are delivered on time, to specification, and in compliance with contractual requirements.
This is a hands-on, execution-focused role. While the Program Manager does not manage direct reports, they are expected to be physically present on the production floor frequently, and multiple times per day during critical month-end or delivery periods.
This is a replacement role following an internal promotion.
Key Responsibilities
Own cost, schedule, and delivery performance for assigned manufacturing programs
Serve as the primary liaison between internal teams and external customers
Work closely with Procurement and Buyers to resolve supplier delays, material shortages, and production bottlenecks
Track and manage program schedules, identifying risks and escalating issues as needed
Collaborate daily with the Director of Manufacturing / Production to support shop-floor execution
Monitor contractual requirements for assemblies and subassemblies to ensure compliance
Prepare and present weekly and monthly program status reports, metrics, and recovery plans
Use advanced Excel skills to analyze schedules, material flow, supplier performance, and delivery risk
Support ERP transaction integrity across planning, procurement, production, engineering, quality, and finance
Escalate program risks through the VP of Operations when cross-functional alignment is required
Maintain strong working relationships with suppliers and internal stakeholders
Support continuous execution consistency (this role focuses on maintaining execution, not driving organizational change)
Required Qualifications
Bachelor's degree in a related discipline
5+ years of experience in Program Management within a manufacturing or production environment
Strong understanding of manufacturing workflows, material flow, and supplier coordination
Expert-level Microsoft Excel proficiency (advanced formulas, data analysis, reporting)
Experience working with ERP systems in a manufacturing setting
Excellent communication and stakeholder management skills
Ability to work effectively with executive leadership and escalate issues appropriately
U.S. Citizenship required; ability to obtain and maintain a security clearance
Preferred Qualifications
Defense or aerospace manufacturing experience
PMP certification (a plus)
Familiarity with FAR / DFARS environments
Experience supporting defense manufacturing programs
Work Environment & Benefits
Work performed in an office environment within a production facility
Full benefits package including medical, dental, short-term and long-term disability, life insurance, 401(k), paid holidays, and vacation
Reasonable accommodations available in accordance with applicable laws
Why Join Us?
Engenium is proud to be an equal opportunity employer. We welcome all applicants and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
$53k-91k yearly est. 4d ago
Accelerated Path to Management Program
Central Florida 3.8
Program director job in Winter Garden, FL
Accelerated Path to Management Program for the Latino Market
Are you looking for a role where you can utilize your language abilities and expertise to propel your career toward management? At New York Life, we are dedicated to investing in your growth right from the start to assist you in becoming a financial professional. We will provide you with essential skills such as marketing, business development, and customer relationship management, and equip you with the resources needed to advance in your career. Later on, we will offer you the necessary training and tools for a managerial position.
Essential Requirements
We are in search of bilingual professionals proficient in Spanish and/or Portuguese, who are committed to positively impacting the financial well-being of individuals, families, and small businesses in the Latino community.
Ideal candidates will have sales or managerial experience in another field, prior business ownership experience, or an MBA or equivalent degree. In the specialized Accelerated Path to Management Program for the Latino Market in Winter Garden, FL, US, you will begin as a financial professional. Here, you will learn to sell our products, nurture client relationships, and meet specific criteria before transitioning into a managerial role. Subsequently, you will undergo a rigorous six-month training program designed to prepare you for managerial success. This experience will help you understand the nuances of recruiting and guiding others toward success.
Benefits
First-Year Exposure:
Gain firsthand experience of the responsibilities of a financial professional in your first year at New York Life. You will receive training, access to digital tools, and a comprehensive suite of products.
Training and Support:
Receive exceptional training that emphasizes the value of New York Life. Access crucial resources for daily success, expert support, and digital tools for sales, culturally relevant prospecting, and marketing.
Product Knowledge:
Learn about our wide range of products and services aimed at helping clients achieve their financial goals. New York Life and its subsidiaries offer competitive insurance and financial products like life insurance, annuities, long-term care insurance, disability income insurance, and investment products including mutual funds through NYLIFE Securities LLC (a FINRA and SIPC member), a Licensed Insurance Agency. Obtaining securities licenses, FINRA registrations, and being affiliated with NYLIFE Securities as a registered representative will be necessary for offering investment products.
Build and lead a team of financial professionals within the Latino Market in Winter Garden, FL, US after fulfilling specific requirements during the initial 12 months as a financial professional.
Enroll in a specialized six-month Associate Partner training program tailored for the Latino Market to prepare for a transition into a management role.
Have advancement opportunities and the possibility of promotions to higher management levels within New York Life's structure.
lNew York Life is offering a compensation package that includes commission-based income for financial professionals and a salary range of $60,000-$150,000 for Associate Partners in Winter Garden, FL.
Associate Partners are also eligible for bonuses, incentives based on performance, medical, dental, vision benefits, life insurance, disability coverage, pension plan, and a 401(k) savings plan.
The average income among New York Life recruiters in 2022 was $240,000, showcasing the income potential for successful individuals.
The company values hard work and success, aligning field managers' compensation with recruiting performance and team production levels.
$60k-150k yearly 60d+ ago
Vegetation Program Manager | Orlando, FL
ACRT 3.9
Program director job in Orlando, FL
ACRT, Inc.Full time Regular
About The Team
At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It's about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We're the only independent national vegetation management consulting firm - giving us the freedom to put our clients first. We're always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.
About the Role
The Vegetation Program Manager reports to the Operations Manager at ACRT Inc. This position will play a key role in identifying, inspecting, and evaluating trees and brush along utility lines and submitting inspection results to clients with recommendations. This position plans, directs, and coordinates the activities of assigned tree clearance crews. This position requires a high degree of working in outdoor conditions, excellent attention to detail, and exceptional interpersonal communications skills.
What You'll Do
Supervise a Team of Consulting Utility Foresters
Plan and organize daily routes and assignments for CUFs
Responsible for new hire training and orientation
Keep track of and run audits on the CUF team performance
Keep track of and report monthly production data
Act as the liaison between CUFs and Operation Managers
Vegetation Inspecting & Management
Identify and inspect local trees with an understanding of growth rates
Map circuits using client continuity lists
Patrol and investigate distribution and/or transmission circuits and prescribed work to be performed by client tree trimming contractors
Enter tree trimming/tree and brush removal prescription into hand-held computer or other similar systems, and uses computers and associated software to perform duties
Notify property owners of tree trimming/tree and brush removal work to be performed relating to client specifications
Manage the issuance of work and track work progress
Perform outage investigations, when necessary
Discusses and negotiate line-clearance crew access issues
Lead in storm restoration efforts
Tree Trimming Assessments
Audit tree trimming and tree removal work completed by the tree trimming contractor in the field to ensure compliance with work request forms and approved tree trimming
Determine when the next tree trimming is required
Complete post audit forms indicating adequacy of the tree trimming and tree removal work, and forward the completed forms to the vegetation management program manager or coordinator
Maintain State, Local, & Organizational Compliance
Obtain permits from public agencies and documents work
Comply with all regulatory requirements and client vegetation management standards
As requested by the Manager, perform all necessary duties for emergency response in accordance with all safety requirements, law and regulations, and applicable labor agreements
Adhere to all attendance and work hour requirements
Conduct work in a safety-conscious manner as not to endanger themselves or others
Wear safety-related equipment such as hard hat, safety vest, safety glasses, etc.
Know and exemplify ACRT's Guiding Principles
Positively Build Upon New & Existing Relationships
Serve as a liaison between clients, tree crews, and client customers
Display optimism about the work to be done and demonstrate a positive attitude towards customers, peers, and the company
Maintain working relationships with local client personnel as well as all relevant federal, state and local governmental agencies
May be required to participate in public presentations and meetings
Other duties as assigned.
About You
Must haves:
Education:
High School Diploma. ( High school diploma requirement can be waived for 4 years of UVM experience)
Experience:
21 years of age or older
Must have a valid driver's license and clean driving record
Possess an ISA Arborist certification
Have mastered understanding of UVM Industry Safety Standards
Advanced computer and communication skills
Previous leadership experience
Nice to haves:
Education:
Bachelor's Degree in Forestry or Horticulture
Experience:
Certification for ISA Utility Specialist and TRAQ
State issued Pesticide Applicator's License
Previous Project Manager Experience
Your Skills:
Ability to learn and use company or job-specific software systems
Proficiency with Microsoft Office [Word, Excel, PowerPoint, Outlook] or similar software suite
Ability to identify local trees and knowledge of growth rates
Ability to work in rugged terrain and inclement weather
Ability to read and follow maps
Ability to drive and operate a 4x4 vehicle
Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team
Excellent communication skills, comfortable interacting with senior management, customers, and clients
Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions
Knowledge of vegetation management and herbicide
Knowledge of electric utility facilities and hardware
This role would not be a good fit if:
You do not enjoy working independently and outdoors
Are not comfortable driving a pickup truck or 4x4 off-road vehicle
You do not have the ability to calmly communicate with customer conflicts
Employee Training
All employees are required to take an online safe driver course and safety training.
Drug/Alcohol Testing:
Drug/alcohol testing is required
Where We Work
Employees will take their company provided vehicle to where they need to report for the day. They will generally not need to report to an office.
Benefits
Health and Safety
Group health plans including medical/prescription, dental, vision and a variety of other coverage options offered
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Savings Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Time Off
Paid Vacation
Paid Holidays
Veterans Day paid time off for our veterans
Perks
Company vehicle and gas card
Meal and travel per diems (allowances)
Boot allowance
Certification reimbursement program
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company: ACRT, Inc.
$65k-99k yearly est. Auto-Apply 10d ago
Program Manager - Payments Processing
Stratfield Consulting 3.7
Program director job in Orlando, FL
Stratfield is seeking a Program Manager to lead enterprise programs and cross-functional initiatives within a payments processing SaaS environment. This role will own planning and execution across Product, Engineering, Operations, Finance, and vendor partners-managing complex interdependencies, driving clear timelines, and communicating confidently with executives. This role blends PMO governance (Waterfall) with Agile collaboration.
This is a contract role working remotely (Preferred locations: Orlando, Atlanta, Salt Lake City, Louisville; Central/Eastern time zones preferred; some travel).
Responsibilities:
Own end-to-end program delivery for merchant/platform migrations: charter, plan, budget, RAID, dependency mapping (incl. gateway/back-end), change control, and go-live/cutover.
Run program governance: weekly status, steering committees, executive readouts, KPIs, and decision logs.
Coordinate with Product, Engineering, and Ops to align scope, sprints, UAT/operational readiness, and release plans.
Manage vendor/partner contributions; remove roadblocks and drive on-time outcomes tied to contract timelines.
Surface risks/issues early; propose mitigation and alternatives; maintain rigorous follow-through and documentation.
Lead multiple programs concurrently; ensure crisp, cadence-based communications to stakeholders at all levels.
Qualifications:
5-7 years of program/project management delivering multi-workstream, cross-functional initiatives.
Payments experience required (fintech/financial services considered).
Demonstrated strength in dependency management, detail orientation, follow-up, and executive communication.
Experience operating in hybrid delivery (Waterfall PMO + Agile).
Proficiency with PM tools (e.g., Smartsheet/Jira/Confluence/MS Project) and UAT/go-live coordination.
PMP strongly preferred
About Stratfield
We started Stratfield Consulting with the belief that companies are looking for a more reliable consulting firm to deliver an expanding list of projects. We believe that Better People combined with Better Tools will lead to Better Projects. Our objective is to be the most trusted consulting firm for our clients. We are very careful about the people that we invite into the firm.
Check out some of our Project Spotlights!
$64k-103k yearly est. 7d ago
Network Program Manager
Microtech 4.0
Program director job in Orlando, FL
MicroTech is currently seeking a Network Program Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.
Responsibilities
The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery of task order requirements throughout the period of performance, ensuring a high-quality customer experience for U.S. Customs and Border Protection (CBP). The Network Program Manager will serve as the Contractor's Point of Contact (POC) for the Contracting Officer's Representative (COR). The Network Program Manger organizes, directs, and manages contract operation support functions, involving multiple, and complex and inter-related project tasks. Manages teams of contract support personnel at multiple locations. Maintain and manage the client interface at the senior levels of the client organization. Meets with customer and Contractor personnel to formulate and review task plans and deliverable items. Responsible for Quality Management. Ensures conformance with program task schedules and costs. Establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.
Qualifications
Relevant certifications such as Project Management Professional (PMP), ITIL v3, CCNA, CCNP
Be proficient in project management and have knowledge of security and compliance issues.
Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
A minimum of ten (10) years' experience in organizing, directing, and managing contract operation support functions and multiple complex and inter-related projects for a large, complex Federal agency.
General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs.
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.
$70k-104k yearly est. Auto-Apply 60d+ ago
Program Supervisor, Patient Services
Assistrx 4.2
Program director job in Orlando, FL
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities.
Establish, monitor, analyze and report on KPI's related to effective patient access processes and initiatives
Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance
Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence
Coordinate and manage special projects which will frequently be cross-functional in nature
Presents to external audiences (primarily healthcare providers and insurers)
Requirements
Education and experience required:
Bachelor's Degree or equivalent work experience to include supervisory or applicable professional leadership experience.
Without bachelor's degree - applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting.
Specific type of experience required:
3-5 years of financial assistance
1-3 years of specialty pharmacy or pharmacy insurance preferred
3-5 years of supervisor or lead experience
Professional level knowledge of customer care techniques and processes.
In-depth understanding of insurance plans and benefit structures.
Been involved in or managed special projects in a call center or similar environment.
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$41k-54k yearly est. Auto-Apply 60d+ ago
Program Manager I (Special Projects)
Seminole County, Fl 4.3
Program director job in Sanford, FL
This is a professional role that entails lead responsibility for a diverse range of projects and initiatives, including grants, emergency management, hydrology, and meteorology oversight, as well as special events and activities within the Roads-Stormwater Division and the Public Works Department. The position aims to enhance operational efficiency and improve community response during emergency situations.
Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description.
Additional compensation based on licensure.
Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Lead, coordinate, and oversee the Public Works Emergency Management Team to ensure effective response and preparedness.
Must have the ability to work varying schedules prior to, during, and following EOC activations, and assume on-call related duties when requested or when required.
Update and manage the Public Works Cooperative Plan, Phone Bank Teams, Assessment Teams, Sandbag Operations, and department emergency roles.
Collaborate with key stakeholders such as the Emergency Management Team, Public Information Office, Sheriff's Office, and Fire Department to strengthen countywide emergency response initiatives.
Develop and maintain partnerships with all seven cities, Duke Energy, and FPL to establish cohesive sandbag operations and roadside response teams.
Oversee all Federal Emergency Management Agency (FEMA) and Natural Resource Conservation Service (NRCS) projects related to Public Works after a natural disaster, which includes managing funding, reporting, project management, and closeouts.
Work closely with the Engineering CIP Administrator.
Serve on working groups and committees, including the Resilience Working Group, Floodplain Management Working Group, and the CRS Working Group.
Manage contracts for real-time hydrology monitoring of rivers and creeks in collaboration with USGS.
Oversee the hydrology management of over 125 lakes, ensuring data is accurately read monthly and integrated into the Seminole County Watershed Atlas and WebEOC.
Manage, report, and monitor the meteorology network for Seminole County to provide reliable and timely weather information for the County.
Assist the Division Manager in the oversight and management of the division's best management policies, procedures, and processes.
Collaborate with the Division Manager to develop, coordinate, and facilitate employee training and development, and create team-building exercises for management and staff.
Participate in the Division's marketing and communications program(s), including advisories and bulletins, brochures, newsletters, website content, and social media, to inform the public of the roles, resources, and activities of Roads-Stormwater.
Contribute to the development of content for the department's website and County social media pages.
Prepare and make oral and written presentations.
Assist the Division Manager in administering technology software upgrades/installations, testing new applications to improve productivity, and performing internal technical support for the department.
Any other special projects as requested.
Additional Duties:
Perform related work as required.
This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Work may be day, night, weekend, holiday, or overnight. Must be available to work on a schedule as needed.*
The employee must be able to report to the EOC when notified and must remain in the emergency role in the EOC for the duration of the event.
* The county's "Pay for work during emergencies or disasters" policy shall apply.
Bachelor's degree in business management or a closely related field, or at least five (5) years of experience in federal, state, or local emergency management duties, contract and project management.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Must obtain NIMS ISC 100, 200, 300, 400, 700 & 800 certification.
Knowledge of the weather and hydrology network in the County.
FDEP Stormwater, Erosion, and Sedimentation Control Inspector certification required.
Considerable knowledge of computer systems, project planning, implementation, database concepts, and database management.
Skilled in the use of personal computer and associated software, including Microsoft Word, Excel, PowerPoint, Website Content Management, JDE, SharePoint, OnBase, and CRM applications.
Experience in the use of automated systems and facility management software.
Familiarity with government processes and operations.
Knowledge of public budgeting and finance.
Demonstrates the ability to supervise personnel effectively.
Must possess and maintain a valid Florida driver's license.
Leadership, motivational, analytical, organizational, and verbal/written communication skills.
All employees must attend Seminole County required training.
Department-specific training courses per position may be required.
$54k-71k yearly est. 33d ago
Assistant Program Director
Thompson Child & Family Focus 3.5
Program director job in Maitland, FL
Get to know Thompson!
Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.
What will you do as an Assistant ProgramDirector?
As an Assistant ProgramDirector in the Case Management department, you will provide operational leadership and support to ensure high-quality services for children and families.
Your responsibilities include leading unit supervisors, monitoring performance measures, ensuring compliance with state and agency standards, and fostering staff development. You will also engage with community partners to strengthen collaboration and address emerging needs.
A typical day as an Assistant ProgramDirector will include reviewing case progress and performance metrics, assisting supervisors with complex case situations, facilitating staff meetings, and ensuring timely documentation and reporting. You will spend time both in the office and in the community to support frontline staff and maintain strong stakeholder relationships.
As an Assistant ProgramDirector, you must be available for on-call support to respond to urgent case needs, provide guidance outside standard office hours when necessary, and ensure consistent program coverage and quality.
What does this position offer?
Fantastic Full-time benefits…
3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth
Ongoing, structured leadership development and growth opportunities
Requirements
Minimum Qualifications/Requirements:
Bachelor's degree in human services or related field, Master's degree preferred
2+ years of leadership experience in child welfare
Displays the capacity/coachability for future growth and development as a leader
Minimum of 3 years' experience in these related fields: Child Welfare, Dependency, Social Work, DCF, Foster Care, or Adoption
Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
Handle highly stressful, sensitive situations, maintain confidentiality, and professional boundaries
Must have a valid Driver's License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
All potential job candidates must pass a drug screening test, and an extensive background check is required.
You're the right fit for the Assistant ProgramDirector position if…
You add value in every interaction!
You enjoy knowing you're making an IMPACT on the lives of others!
EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!
If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!
Thompson is an Equal Opportunity Employer.
Thompson participates in E-Verify and Diana Screen for Florida locations.
#TCFFPD
$28k-60k yearly est. 13d ago
Gas Turbine Program Manager
Siemens Energy
Program director job in Orlando, FL
About the Role Florida Orlando Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy, Inc. Organization Gas Services Business Unit Central Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your Day The Gas Turbine Frame Program Manager will oversee the 9HL projects and ensure all teams are aligned and focused on reaching business targets. The role will have responsibility of the 9HL Frame projects and will integrate and work closely with all key interfaces inside and outside the Gas Turbine.
How You'll Make an Impact
* Lead SGT6-9000HL Gas Turbine-specific projects, overseeing budget and schedule responsibilities. Collaborating with Integrated Project Team leads to ensure project targets are achieved. Manage budget and manpower plans, implementing project-centric processes for effective schedule and manpower planning.
* Responsible for conducting complex frame-level Gas Turbine design reviews, from conceptual design to final verification and validation. Responsible for leading the resolution of frame issues using Siemens Energy's issue resolution processes.
* Guide a global team, ensuring the development of a competitive product as outlined in the Product Requirement and Design Specification.
* Monitor fleet performance and collaborate with the fleet management team to introduce new features as needed.
* Work with various organizations, including service and repair, manufacturing and procurement, marketing, fleet management, business development, and project negotiations.
* Support the market introduction and customer communication for the HL-class Gas Turbine product portfolio. Define Technical Limits of Authority Boundaries, specifying and documenting risks related to the turbine, compressor, engine integration, and combustion.
What You Bring
* Bachelor's degree in engineering or a related field (or equivalent), with 10+ years of professional experience. Preference will be given to candidates with advanced Gas Turbine education or experience.
* Demonstrated leadership experience managing a diverse team, with a proven track record of meeting targets within schedule and budget constraints. A sense of personal accountability in decision-making and managing global development teams.
* Experience in gas turbine design, including expertise in one or more gas turbine areas such as turbine, compressor, combustion, engine integration, new unit or upgrade component design. Experience in emissions, mechanical integrity, heat transfer, gas turbine operations and control, and gas turbine component advanced technology.
* Experience in leading and facilitating root cause analysis, experience in design down-selection processes, and experience in writing frame-level gas turbine design reviews.
* Strong strategic and critical thinking skills, with a leadership mentality and proactive approach. Entrepreneurial mindset with global experience and leadership capabilities, including coaching and motivating large global teams.
* Excellent time management, communication, and organizational skills. Effective communication skills across all organizational levels, with the ability to collaborate and influence work across peer groups. Experience in Agile and LEAN methodologies is advantageous.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ********************************************
Rewards
* Career growth and development opportunities; supportive work culture
* Company paid Health and wellness benefits
* Paid Time Off and paid holidays
* 401K savings plan with company match
* Family building benefits
* Parental leave
************************************
#LGTEN #ELECTRON
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more.
$53k-91k yearly est. 37d ago
Oncology Program Manager
Incpg
Program director job in Orlando, FL
The product manager is a seasoned healthcare professional who is responsible for R&D of Oncology products with effective care management strategies that position the company to improve quality of care, achieve long term growth, while aligning to annual revenue and profitability goals.
Here are some of the duties and responsibilities (but not all)
• Identify oncology trends and product opportunities and help develop methodologies to manage them
• Build product strategy, including business case, impact methodology and value propositions to obtain executive management and client approval
• Research evidence-based literature, medical studies, publication, clinical trials, and work with Medical experts to help identify product/program ideas.
• Research and draft medical policies and protocols for the oncology program (i.e. for medical, radiation, surgical oncology treatments, genetic testing)
Required Education & Experience:
5+ years experience developing and implementing products and services in the Oncology space
Minimum: BA/BS Undergraduate degree in Healthcare (Nurse, Pharmacy or related degree preferred)
5+ years experience managing medical oncology treatments and formularies (chemos, biologics, antiemetics etc)
Experience in research, development and implementation of oncology products, while collaborating with executive, and key operational groups
Proven record of managing clinical programs with global responsibility and establishing long term strategic growth initiatives
Proven success and track record as an individual contributor and manager who has demonstrated top line results
High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work as an individual contributor with minimal direction, and or as a leader.
Excellent communications and presentation skills
Strategic, critical but creative thinker, strong business sense and excellent analytical, financial and operational skills
Ability to lead, create and work within cross-functional team environments
Ability to manage complex multi discipline healthcare scenarios
Knowledge and experience in negotiating and developing critical documents (requirements, strategy and methodologies etc) including statement of works (SOWs).
Ability to create product BRD/Specs, workflows and technical requirements.
Efficiency in Visio, Excel, Microsoft Office et
$53k-91k yearly est. 60d+ ago
Program Manager (Notional)
Acuity-Chs
Program director job in Cape Canaveral, FL
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
The Program Manager (PM) is responsible for overseeing the cost-effective delivery of high-quality services that meet all contract requirements and standards for assigned clientele. The position has overall responsibility and authority for contract performance, works in conjunction with the Assistant PM as the interface with Clients, and is primarily responsible for day-to-day examination management and associated support functions. Reports to the Senior Program Manager.
Candidate must be local to the Cape Canaveral Florida area.
Duties and Responsibilities:
Oversees and supports all contract operations - with emphasis on the quality and cost-effectiveness of the examination process in total.
Oversees the billing process to ensure thorough, accurate, and timely processing.
Understands and manages assigned program budgets and expenditures within their control.
Interfaces with Client officials and other stakeholders on a consistent basis to set performance expectations, monitor program performance, and ensure customer satisfaction.
Participates in successful contract start-up throughout all phases of the implementation.
Ensures delivery of customer service (internal and external).
Ultimately responsible for meeting all contractual obligations.
Escalates potential Client deliverable issues to leadership.
Selects, directs, evaluates, and develops department staff.
Ensures proper training of contract specific requirements for CHS employees and subcontractors.
Oversees development, implementation, and updating of departmental procedures and organizational Standard Operating Procedures (SOPs).
Ensures compliance with contract provisions and regulatory / statutory mandates.
Identifies and pursues Business Development opportunities within the scope of their client relationship.
Initiates and leads process improvement reviews on policies, objectives, and department operations on a regular basis.
Prepares for and presents monthly program reviews to Executive Management.
Ultimately responsible for issue resolution as it relates to contract performance and customer service.
Responsible for the development, analysis, and delivery of reports, feedback, and recommendations by staff and self for management review as necessary.
Provides Senior Management and the Client(s) with metrics to assess program performance.
Partners with Shared Services to troubleshoot and improve Client service delivery.
Leads team meetings on a regular basis to ensure open, two-way communication at all times.
Responsible for the operations of the team and department on a daily basis.
Develops and mentors team members from a careering perspective; ensuring annual appraisals are completed in a timely manner; goals and work plans are collaborative (where applicable) and consistently implemented and executed; performance issues are addressed and documented fairly and appropriately; consulting with Management and Shared Services as appropriate.
Performs all interviews for open positions within their department.
May lead or participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements.
Supports marketing and sales objectives and efforts as requested.
May be asked to travel (up to 25%) for Client meetings, presentations, etc.
Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training, and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area.
Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.
May serve on the OSHA VPP, Safety, and Wellness Committees.
Qualifications:
Active clinical license required (RN, LPN, NP, PA, or equivalent).
Three years progressive experience managing programs, projects, or operations within a clinical or healthcare environment.
Excellent oral and written presentation/communication skills.
Experience and demonstrated skills in staff management and development, project management, problem solving skills, and contract negotiation.
Management experience must include responsibility and understanding of financials.
Experience in successfully working with, and leading, integrated teams, and using current business management principles.
Proficiency with computer, common office equipment, and MS Office products.
Must be able to pass an Enter-On-Duty (EOD) Suitability Determination, which is based on a criminal history records check (including FBI fingerprint submission); credit check; and review of required standard forms (SF-85P-Questionnaire for Public Trust Positions).
Preferred Qualifications:
PMP Certification
Physical Requirements and Work Conditions:
Work is normally performed in a typical interior/office work environment.
Work involves sitting and standing for prolonged periods of time.
May require bending and lifting up to 15 lbs.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity-CHS, LLC
$53k-91k yearly est. Auto-Apply 34d ago
Education Program Supervisor - Brevard
Fullbloom
Program director job in Cocoa, FL
At Catapult Learning, we provide educational solutions that generate academic achievement and better life outcomes for students. Join Catapult Learning and become a part of a national organization with a legacy of more than 45 years of student impact.
Overview
Education Program Supervisor
Full-Time | Brevard County, FL
Position Details:
* Full-time (40 hours per week)
* Service area: Brevard County
* Hybrid: home office 20% / field work & travel 80% (includes travel to local office and school visits)
* Pay $58,000 per year plus benefits
How you'll be there for students and educators:
Be their advocate, difference maker, and mentor.
If you became a leader in the education industry to help students and educators learn, grow, and shine, there's a place for you at Catapult Learning. With our proven curriculum and ongoing support, you can be wholly present and equipped to do what you love to do: guide and empower educators and students to be the best they can be.
Responsibilities
As an Education Program Supervisor with Catapult Learning, you will:
* Act as a liaison between educators in your territory and their school's administration and staff.
* Hire, train, and oversee the performance of teachers; supervise via informal and formal lesson observations.
* Provide instructional coaching to teachers in the development of class schedules and strategies to meet the needs of all participating students.
* Provide guidance to teachers with record-keeping procedures and ensure that required plans and reports are maintained and updated properly.
* Provide Professional Development opportunities and guidance for teachers.
* Work closely with the instructional team and Area Manager to ensure the implementation of quality programming.
* Assist with testing students.
* Assure customer satisfaction, program quality assurance, and student achievement, as well as safety and professional appearance of optimal learning environment of the classroom.
* Establish a positive professional rapport with school staff, principals, and the school district; communicate issues concerning program implementation.
* Maintain instructional materials and supplies for programs.
* Submit monthly reports and other documents as necessary.
* Travel extensively throughout the county (80%).
* Other duties as assigned.
How we'll be there for you:
We foster your well-being-health, financial, and work-life-to help you succeed and thrive.
* Competitive, salaried pay.
* An attractive and robust suite of benefits for full-time employees: employees who work 30 or more hours per week are eligible for insurance benefits (health, dental, vision, life, short- and long-term disability, accident, critical illness, and more) and our 401k plan with company match.
* Opportunities for professional development and advancement.
* Paid training, tuition reimbursement, and credentialing support.
* Employee assistance program.
* 11 paid holidays per year.
* Vacation time: flexible paid time off plan.
* 6 sick days per year.
* Mileage reimbursement.
Qualifications
What we'll need from you:
The positive, enthusiastic Education Program Supervisor we seek has these qualifications.
* Bachelor's Degree or higher
* Valid and current FL Teaching Certificate
* A minimum of two years of related supervisory / leadership experience in education
* A flexible schedule, the ability to handle numerous priorities concurrently, and problem-solving skills
* Willingness and ability to travel between multiple school sites throughout the region
* Brevard County residence and reliable transportation
* Ability to navigate online platforms for record keeping and communication
* Experience with Microsoft Excel and Office 365
* Unwavering belief that all children can learn
* A passion to help educators and students!
Be where you're meant to be. Apply today.
About Catapult Learning:
Catapult Learning, a division of FullBloom, provides intervention programs for students and professional development solutions for teachers in K-12 schools. We partner with 500+ school districts to produce positive outcomes that promote academic and professional growth. Catapult Learning is accredited by Cognia and has earned its 2022 System of Distinction honor.
FullBloom could not realize its mission or meet its business goals without the unique talents and contributions of its diverse group of professionals. Our company culture, practices, and systems reflect our values in all that we do to create an authentic and welcoming environment for all. Learn more about our company culture and Core 5 Values here.
FullBloom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Pay Rate
Starting from USD $58,000.00/Yr.
$58k yearly Auto-Apply 16d ago
REGION PROGRAM DIRECTOR - CP - 60002910
State of Florida 4.3
Program director job in Orlando, FL
Working Title: REGION PROGRAMDIRECTOR - CP - 60002910 Pay Plan: SES 60002910 Salary: Current Employees will be compensated in accordance with the DCF Salary Policy.
Total Compensation Estimator Tool
Region ProgramDirector - CP (Child Protection Director)
Department of Children and Families
Central Region
Citrus, Hernando, Lake, Marion, Sumter, Orange, Osceola, Hardee, Highlands, Polk, Brevard, and Seminole Counties
Open Competitive
DESCRIPTION: This is an executive level leadership position tasked with leading the Central Region Child Protective Investigations Program (Citrus, Hernando, Lake, Marion, Sumter, Orange, Osceola, Hardee, Highlands, Polk, Brevard, and Seminole Counties). This position will serve at the direction of the Statewide Director of Child Protection in the Office of Child and Family Well-Being. This position will require travel throughout the Central region directing regional CPI operations, with occasional statewide travel.
REQUIREMENTS
Essential Job Functions: The Regional Child Protection Director is the operations lead for each region and manages the Child Protective Investigations Services processes in a manner necessary to fulfill all plans, goals, processes, standards, and performance indicators. The position is responsible for focusing on service delivery, operational improvement, industrialization, efficiency, and quality client service. This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training, and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
* Through the authority of the Statewide Director of Protection and Safety, supervises and oversees the day-to-day management and administration of all regional Child Protective Investigations programs.
* Ensures the administration of all service programs are carried out in conformity with statewide services plans and all other policies and guidelines established by the Office of Child and Family Well-Being.
* Coordinates with the Director of Protection and Safety and Regional Community Directors to assure that service delivery is consistent with applicable law, rules, policy, and procedure.
* Implements Departmental rules and procedures, ensuring staff are provided training regarding Department procedures and rules, and conducts reviews of staff compliance with rules and procedures.
* Identifies and assesses local needs and approves local systems of care.
* Coordinates the services provided by the Department in the Region with those of other public and privates agencies.
* Conducts routine analyses on state and federal performance indicators for the program areas under the direct responsibility of department staff and submits plans to the Office of Child and Family Well-Being for improvement initiatives.
* Conducts routine analyses to ensure that all services delivered by all Family and Community Services programs, regardless of whether those services are under direct Department control or delivered through a contracted vendor, are meeting established program performance standards and goals, including those standards that apply to the Office of Child and Family Well-being, and submit all findings and any resulting improvement plans or improvement initiatives to the Director of Protection and Safety.
* Oversees all quality assurance and ongoing continual quality improvement initiatives under the responsibility of regional department staff or required through vendor contract requirements for the program areas of assignment and routinely apprise the Director of Protection and Safety.
* Partners with the Regional Community Directors to identify gaps in service delivery models and develop action plans to respond and track the corrective measures taken.
* Ensures that all regional Family and Community Services staff is properly trained on all federal and state statutory requirements as well as all applicable rules, policies and procedures while ensuring ongoing staff compliance through regularly scheduled reviews and evaluations.
* In coordination with the Regional Community Director develops and strengthens local private and interagency partnerships to improve the delivery of services while addressing local service needs.
* In coordination with the Regional Community Director engages in proactive media relations while maintaining a positive working relationship with all local media outlets.
* Coordinates workforce needs with the Director of Protection and Safety to maintain operational integrity within available budget for the program areas under assignment.
* Implements and executes emergency planning activities for the program and geographical areas under assignment.
* Assists the Director of Protection and Safety and the Office of Child and Family Well-being in all ongoing initiatives that ensure the continued advancement of the Strategic Vision throughout communities.
* Handles special projects as assigned by the Director of Protection and Safety.
Educational Requirements: Bachelor's Degree, preference given to individuals who also possess active child welfare certification
Work Experience Requirements: 5+ years' experience in child welfare (preference given to those with CPI specific experience), with at least 2 years' experience in a leadership role
Software Proficiency: Microsoft Office applications, Florida Safe Families Network (FSFN)
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$35k-56k yearly est. 4d ago
Proving Ground Program Manager (Auburndale, Florida)
Applus Idiada
Program director job in Auburndale, FL
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
As Program Manager of the Proving Ground, you will be responsible for managing all services performed by Applus IDIADA, as operator of the proving ground.
Proving Ground Introduction
Our proving ground partner is a research and testing facility developed by the Florida DOT in Auburndale, Florida. It sits on 475 acres and includes multiple state-of-the art vehicle test tracks, workshops and buildings. The facility is dedicated to the development and testing of emerging transportation technologies.
Main Responsibilities:
Primary point of contact for the Proving Ground owner (Florida DOT)
Oversight of strategic planning for the management of the the Proving Ground that indicates vision and growth, with annual reporting responsibilities
Oversight of the Marketing and Business Development Plan along with performance measures, annual reporting
Develop cooperation with academia to promote FDOT´s mission and its transportation research activities
Oversight of the Utilization Plan that envelops in the business, strategic, and marketing plan to yield results.
Ensure an optimized utilization of the facility to research, test and deploy transportation technology systems
Oversight of all activities performed including planning, organizing, and implementing tasks
Oversight of staff and resources for all tasks and activities performed under this Contract
Oversee training of staff to ensure all Contract requirements are properly performed
Oversee the ongoing development and implementation of Infield Test Sectors and Highway-Speed Oval operations
Provide updates, reports and cost summaries to the shareholders monthly and at any other time as may be requested
Lead the Proving Ground´s Strategic Development and the deployment of engineering, simulation and testing services.
(Note: These tasks are not intended to be all-inclusive. You may perform other related duties as required to meet the ongoing needs of the company)
Qualifications
Qualifications
Bachelor´s/Masters degree in Engineering or Business Administration.
Fluent in English.
Experience working in a dynamic and multicultural environment.
Additional Information
Requirements
Proven experience in strategic planning, business development, and project management for large-scale facilities or government contracts.
Experience working with state DOTs, federal agencies, or transportation research institutions is highly desirable.
Experience managing multidisciplinary teams, budgets, and complex projects.
Ability to develop and oversee marketing, business, and utilization plans for a testing facility.
Financial acumen with experience in budget planning, cost management, and performance metrics tracking.
Strong ability to liaise with government agencies, private sector stakeholders, and academic institutions.
Experience in stakeholder reporting, contract compliance, and risk management.
Excellent written and verbal communication skills for presentations, reports, and high-level negotiations.
Other Requirements
Willingness to travel for conferences, stakeholder meetings, and industry collaborations both at and international level.
A minimum of 5-7 years' experience in a similar position.
Open to work in a very international company with multicultural teams.
Good technical knowledge of the vehicle's functions and attributes.
Must be able to reliably commute to Auburndale, FL.
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Type: Full-time
Benefits:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
401K Plan (4% Company Match)
Schedule:
Monday to Friday
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
$53k-92k yearly est. 60d+ ago
Sports Director, Lake Nona YMCA Family Center
YMCA of Central Florida 4.4
Program director job in Orlando, FL
Full-time Description
We are seeking a dynamic Sports Director at our Lake Nona YMCA Family Center! Under the direction of the Sports Operations Director, the incumbent provides leadership and management of sports programming within the Family Center. The Sports Director manages member participation and retention through the development and execution of sports programs to achieve strategic goals and provide outstanding customer service to all members.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.
Job Responsibilities
Implement youth and adult sports programs that promote retention of existing members and engagement of new members. Direct staff to support sports initiatives to achieve retention goals.
Analyze data, systems and processes to recognize growth and retention opportunities within the Sports department.
Ensure proper implementation of sports schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all departments to achieve desired results.
Identify and employ best practices in systems and technology to support effective management of the Sports department. Utilize available technology, reporting tools and data that enhance sports participation and member retention.
Establish systems for regularly scheduled gym and equipment inspections to ensure proper and efficient working order at all times. Coordinate and schedule equipment maintenance and repairs. Purchase equipment, parts and supplies approved by the purchase requisition process.
Monitor daily operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies. Ensure all staff are current with required certifications.
Create and implement sports programs with an effort to allow participants to continue along a succession plan from youth sports to adult sports participation.
Increase program and gym participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registration and gym usage.
Plan and execute sports events at the Family Center. Promote the Family Center and the YMCA of Central Florida's special events among the members and community.
Establish and lead a volunteer Sports committee that assists in development and execution of membership retention efforts.
Recruit, select, develop and retain appropriate skill depth level for the department. Supervise department staff. Support training and career succession plan for staff team.
Ensure all staff are current with required certifications
Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
Collaborate with the Executive Director to plan and manage the Sports budget. Control payroll and department purchasing costs within the budget and financial guidelines.
Identify and recruit active volunteers for the Family Center Annual Scholarship Campaign.
Provide leadership and understanding of the mission of the YMCA of Central Florida to staff and members. Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs.
Report all accidents/incidents and follow risk procedures as outlined in YMCA of Central Florida policy.
Report all suspicions of child abuse to proper contacts as outlined in YMCA of Central Florida policy.
All other duties assigned by Management.
Requirements
Bachelor's degree or equivalent in related field required; sports management, recreation management, physical education or related field of study preferred. Bachelor's degree preferred.
Minimum 1-3 years of previous supervisory and leadership experience in sports and/or customer service related filed preferred.
Within 60 days of hire, CPR/AED & First Aid certification
Work Environment & Physical Demands
Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
Must be willing to work an on-call schedule rotation as required.
The noise level in the work environment is usually moderate to loud.
The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
The employee must be able to perform medium work: exerting up to 50 to 100 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. The employee is required to have visual acuity to operate motor vehicles.
The employee is subject to both environmental conditions: activities occur inside and outside. The employee is subject to extreme heat: temperatures above 100 degrees for periods of more than one hour.
May be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment.
Disclaimers
Must complete successful background screening, which includes criminal and employment verification.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
$20k-28k yearly est. 21d ago
Center Director
Inbloom Autism Services 4.0
Program director job in Apopka, FL
At InBloom Autism Services, we strive to create an inviting environment for children with Autism Spectrum Disorder (ASD) to learn and develop. We employ the most dedicated professionals and give them access to the right resources, training, and support they need to bring their very best to the children and families we work with every single day.
We are seeking a Center Director of Operations for our Apopka Center! The Center Director is responsible for overall business operations and growth of the Center as they oversee and prioritize clinical integrity and optimal outcomes by engaging with staff, families we serve, and the community.
Responsibilities
Workforce Management - Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and values; manage day to day Center staff to include recruiting, staff onboarding, performance management, employee relations, policies and procedures, compliance, culture stewardship, training and development; liaison with support departments to find resolution to employee issues.
Scheduling - Develop and maintain Center staffing schedule within scheduling system; assign caseloads and room assignments among the team to achieve target impact hours for Center; ensure hours are converted timely and manage attendance expectations.
Client Onboarding - Lead intake process and onboard new clients and families; ensure insurance approvals are completed and authorizations are updated; manage client and family satisfaction and accountability.
Business Development - establish new and maintain existing relationships with referral partners (i.e. Clinical/child psychologist, LCSW, PCP, neurologists, etc.); partner with Client Experience and Marketing to develop referral pipeline and goals aligned to target growth projections.
Financial Oversight - Accountable for financial and operational performance of the Center; manage annual Center budget and additional forecast needs; identify barriers to meeting budget goals and create action plans to overcome; ensure client invoices are processed; make effective business decisions based on data analysis, organizational observations, and cost controls.
Facilities - Opening/closing of Center; upkeep and cleanliness/maintenance of Center; management of vendor contracts (cleaning, HVAC, Culligan/water, pest control); ensure all equipment is safe and in proper working condition for clients.
Qualifications
Bachelor's degree in Business, Operations Management, or related field.
5+ years of management, operations, and leadership.
Healthcare environment experience required, behavioral health preferred
Strong business acumen; understanding of general finance and budgeting.
Ability to build consensus and positive relationships among staff, clients, families, external vendors and referral sources.
Excellent communication and organizational skills.
Must be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay Range USD $60,000.00 - USD $70,000.00 /Hr.
$60k-70k yearly Auto-Apply 14d ago
Program Director - Sports, Camp and Family Programming - East Pasco Family YMCA
Tampa Metropolitan Area YMCA 3.7
Program director job in Zephyrhills, FL
Are you a passionate, hands-on leader ready to inspire teams, strengthen families, and grow community impact? Join the Tampa Metropolitan Area YMCA as our next ProgramDirector of Sports, Camp, and Family Programming at one of our most community-centered and connected YMCAs - a place where relationships thrive, families grow, and leaders are developed.
About Tampa Y
At the Tampa Y, we are committed to strengthening community through youth development, healthy living, and social responsibility. With multiple family centers and a wide range of programs serving diverse neighborhoods, we are well-positioned for continued growth and innovation. The East Pasco YMCA has a strong legacy of leadership development - several current senior-level YMCA professionals began their careers at this branch - and continues to be a place where passion meets purpose.
Why This Role Is Exciting
As ProgramDirector, you will:
* Lead and oversee the daily operations of Sports, Camp, and Family Programming, including Youth and Adult Sports, Summer Camp, Kids Day Out, Dance, Martial Arts, Teen Programs, and Family Events.
* Shape high-quality, mission-driven programs that strengthen families and foster belonging in a rapidly growing community with many new households.
* Partner with community organizations and schools to expand participation and create meaningful collaborations.
* Play a key role in the success of the East Pasco YMCA as it grows alongside the exciting development of the new Wesley Chapel YMCA, opening next year - offering endless opportunities for partnership and innovation.
* Support the overall success of the center by contributing to membership engagement, program quality, and community connection.
What You Bring
* Bachelor's degree in recreation, sports management, education, or a related field (or equivalent experience).
* Experience leading youth, camp, or family programs, preferably in a YMCA or similar community-based organization.
* Strong leadership, organizational, and communication skills with the ability to inspire teams and deliver results.
* Commitment to safety, service excellence, and continuous improvement.
* Ability to manage multiple priorities while fostering teamwork, collaboration, and positivity.
* Passion for the YMCA's mission and values - caring, honesty, respect, and responsibility.
What We Offer
* A welcoming, close-knit community in a rapidly expanding area of Tampa Bay, offering a small-town feel with big opportunities.
* Collaboration with the opening of our new Wesley Chapel YMCA - creating innovative, cross-community programming potential.
* Comprehensive benefits package including health coverage, generous PTO, and an outstanding 12% employer-funded retirement plan (when eligibility criteria are met).
* A mission-driven, growth-focused environment where your leadership will make a lasting impact on families and the community.
Join Us
If you're ready to grow programs, lead with purpose, and make a difference in one of Tampa Bay's fastest-growing communities, we want to hear from you. Submit your résumé and cover letter highlighting your leadership experience and passion for youth and family programming at the YMCA.
Full Job Description
Under the direction of the Associate Executive Director, the ProgramDirector provides leadership and oversight to the daily operations of the Sports, Summer Camp and Family Programming departments. Additionally, the ProgramDirector will oversee our Stay and Play/Youth Zone, Teen Programs, Kids Day Out, Parents Night Out, Dance and Martial Arts as well as center community events. This position supports the leadership team, playing an integral role in membership acquisition, engagement, program quality, and retention. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth.
Critical areas of expertise include, but not limited to: Leading others and working in teams, highly organized multi-program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and full-time teams and interviewing, hiring and onboarding associates.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Program Quality and Growth
* Adult & Youth Sports>
* Provides direct leadership and supervision to youth and adult sports seasons, camps and clinics with a focus on an integrated program strategy that supports membership.
* Provides quality service and communication to members and program participants and ensures an excellent Y program experience for all participants.
* Strategically leads associate and volunteer recruitment, training and development and overall program growth and quality.
* Camp / Kids Day Out >
* Provides direct leadership and oversight to all summer and holiday camp program operations.
* Manages all aspects of camp planning, camp associate recruitment and training ensuring the delivery of a fun and safe camp experience that supports membership.
* Ensures that the camp team operates efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth in all camping programs.
* Maintains quality and ensures that the needs of the members and the community are met within departments and program areas through an integrated program strategy that supports membership.
* Responsible for program retention and growth.
* Proactively identifies and resolves member issues and concerns.
* Family Programming / Stay & Play Childcare >
* Provides direct leadership and supervision to the Family Programming Staff in creating fun, adventure filled, memorable experiences that matter to members and their children.
* Designs, operates and supervises the Stay & Play center, all center family activities and classes, Parents' Night Out and other childcare events, birthday parties, and other activities/events that benefit family membership in the Y.
* Responsible for the center's family programming calendar and for making connection points with families to increase participation and drive superior member experience.
Program Operations/Team Leadership
* Administrative>
* Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs.
* Develops and implements association survey and measurement strategies and action plans through NPS surveys.
* Leads strategy implementation to achieve strategic plan targets for programming.
* Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals.
* Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives.
* Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc.
* Completes all job related, supervisory and other trainings as required.
* Team Leadership>
* Provides direct supervision and leadership to direct reports while hiring, developing, motivating and retaining a committed team passionate about the YMCA's mission, safety and service to members.
* Advocates for association-wide practices and is a source for innovative ways to grow the program member experience, base, and practices.
* Serves as Leader-On-Duty within the Leadership Team's monthly schedule.
* Assists in maintaining a collaborative environment by supporting the operations of other programs, as needed.
* Evaluates members connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated, and aligned to YMCA goals.
* Assists with monthly marketing and communication for programming.
Safety and Risk Management
* Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
* Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
* Maintains proper records, including associate certifications, meetings, and trainings.
* Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.
* Monitors programming to adhere to all state, local and YMCA health & safety regulations.
POSITION REQUIREMENTS:
Education/ Experience Required:
* BA/BS in youth related field, business/operational management or related field or youth related programs with at least two years of supervisory experience and payroll management experience required.
* Minimum of five years of experience in sports, camp or similar youth related programs required. Prior experience with youth development preferred.
* Experience serving on a leadership team of a Y (or similar) membership organization serving over 1,000 membership households preferred.
* Proven results in increasing program quality and growth through exceptional planning and organizational skills.
* Highly motivated with the ability to meet or exceed goals, cultivate and retain program participants.
* Ability to quickly build rapport and develop effective relationships with program prospects and others to achieve goals.
* Demonstrated ability to multi-task and adapt to changing contexts and priorities.
* Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
* Strategic planning and tactical execution experience that resulted in achievement of goals.
* Excellent personal computer skills and experience with standard business software.
* Must be able to work flexible hours including evenings, weekends, and holidays.
* Ability to relate effectively to diverse groups of people from all social and economic segments
of the community.
Certifications/Trainings Required:
* Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration.
* Maintain other required certifications as stated in the training matrix.
* Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** )
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to:
* The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
* While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
* Ability to instruct and observe participants during program activities.
* The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions.
* Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting.
* Ability to sit and reach, and must be able to move around the work environment.
* Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility.
* Must have flexibility and the ability to adapt to changing circumstances.
* Ability to lift and move a minimum of 30 pounds.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
* Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
* The noise level in the work environment is usually moderate to high.
* This position requires reliable transportation and willing to travel, if needed.
* This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
* Must be able to perform all duties and functions of those that are supervised
$31k-39k yearly est. 60d+ ago
Program Supervisor, Patient Services
Assistrx 4.2
Program director job in Orlando, FL
Job Description
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities.
Establish, monitor, analyze and report on KPI's related to effective patient access processes and initiatives
Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance
Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence
Coordinate and manage special projects which will frequently be cross-functional in nature
Presents to external audiences (primarily healthcare providers and insurers)
Requirements
Education and experience required:
Bachelor's Degree or equivalent work experience to include supervisory or applicable professional leadership experience.
Without bachelor's degree - applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting.
Specific type of experience required:
3-5 years of financial assistance
1-3 years of specialty pharmacy or pharmacy insurance preferred
3-5 years of supervisor or lead experience
Professional level knowledge of customer care techniques and processes.
In-depth understanding of insurance plans and benefit structures.
Been involved in or managed special projects in a call center or similar environment.
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
How much does a program director earn in Kissimmee, FL?
The average program director in Kissimmee, FL earns between $35,000 and $103,000 annually. This compares to the national average program director range of $50,000 to $129,000.
Average program director salary in Kissimmee, FL
$60,000
What are the biggest employers of Program Directors in Kissimmee, FL?
The biggest employers of Program Directors in Kissimmee, FL are: