Quality Assurance Manager
Quality assurance manager job in Santa Rosa, CA
About ITT:
ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.
Position Summary
The Quality Assurance Manager has managerial oversight of the Quality Assurance team at the BIW facility in Santa Rosa, CA. The Quality Assurance Manager will demonstrate leadership in a manufacturing plant, in the energy industry. Responsibilities include developing, implementing, and maintaining a robust quality system, and measuring its effectiveness to assure that the products/processes meet internal quality standard requirements established by customers and regulatory agencies. The position is onsite daily in Santa Rosa, CA.
Essential Responsibilities
Manage all Quality activities in Santa Rosa and associated product lines in Nogales facility.
Manage and coordinate audits for ISO9001, ISO80079 (ATEX) and C1D1 product certifications, to include internal audit activities, reports and associated corrective actions.
Develop and administer the department's annual budget.
Conduct salary and performance reviews for those employees reporting to this position.
Oversee the training needs of the department including continuous improvement training and specialized training for technical and professional development of QA and other personnel as appropriate.
Assist and participate in the company's training program and, where possible, evaluate effectiveness of training in the improvement of quality.
Conduct monthly reviews to ensure quality goals and objectives of the company are in accordance with ISO 9001.
Participate in the establishment and implementation of quality specifications, testing procedures and standards for raw materials, process, and finished products.
Assist in testing and analysis of new product samples and prototypes and of field returns.
Provide technical assistance to Purchasing in connection with the development of suppliers providing materials and services for use at BIW.
As required, develop and use control charts and statistics in support of quality programs.
Develop and recommend inspection and sampling techniques and quality control plans.
Maintain and prepare reports and information relative to the quality performance of the department and the company.
Oversee the internal audit program.
Oversee the administration and reporting of Discrepancy Reports and rejected product and the publication and use of data in improving processes and products.
Position Requirements
BS Degree in technical or manufacturing field is preferred. Equivalent education and experience will be considered.
5+ years of experience leading quality assurance in a technical environment is required. Operations and engineering experience are preferred.
Preferred certifications: ATEX auditor, ISO9001 lead auditor, Certified Quality Engineer
Experience managing people, schedules and timecard.
MS Word and Excel experience is required.
ERP experience is required.
Advanced Product Quality Planning (APQP or AS9145) - how to write PFMEA, Control Plans
Experience in managing/organizing manufacturing facilities for compliance to ISO9001 and ISO80070 (ATEX)
Experience in leading continuous improvement teams and initiatives.
Excellent written and verbal communication skills
Interact effectively with internal staff, suppliers, regulatory agencies, parent company representatives, etc.
Ability to multi-task and appropriately adjust priorities.
Interpret and apply policies and procedures effectively.
Must be familiar with the implementation, administration, and use of charting and statistical techniques. Proficient with basic math and statistical functions.
Administer training and/or directly train company personnel in statistics, charting, and other technical training and programs.
Organizational skills and test/inspection equipment skills are preferred.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.
#LI-MC1
Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual salary range is $119,200 to $178,000, plus benefits and incentive plans Not ready to apply? Connect with us for general consideration.
Auto-ApplyDirector, Parenteral Sterility Assurance
Quality assurance manager job in Concord, CA
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. Lilly is working to build a stronger Sterility Assurance function and capability to provide increased technical capacity across the network.
The purpose of this position is to provide oversight and drive / maintain harmonization of technical programs that govern implementation and execution of Sterility Assurance control strategies across the Lilly Parenteral Network. This position also influences peers within Lilly globally and at the site level, as well as external to Lilly, to ensure strategies are in-line with technical, quality and regulatory guidance, current expectations and business needs. This role also aids and enables building technical capability at Lilly sites to ensure the vital capabilities are developed and in place to meet business objectives. Finally, this role provides ad-hoc technical support to Lilly PR&D, external contract manufacturing, and non-sterile drug substance (API) manufacturing.
Responsibilities:
* Assess differences in current sterility assurance programs across the sites and drive harmonization
* Work closely with site and multi-functional SMEs to drive cohesion. Ensure control strategies are robust, consistent with regulatory and compliance expectations, and are continuously improved.
* Ensure control strategies are robust, consistent with regulatory and compliance expectations, and are continuously improved.
* Assume SME leadership role for a specific topic area within Sterility Assurance across the network, including harmonization of aspects of the topic area and facilitation of the knowledge across the network.
* Represent TS/MS on network Science Lead Team and other appropriate governance forums. Ensure that Sterility Assurance programs and similar topics are frequently presented to network team in order to align across sites. Ensure that learnings and best practices are shared across sites: set-up appropriate forums in order to achieve this and present case studies to site SMEs.
* Provide mentoring leadership to site SMEs to help build continue to build capability, particularly at the newer sites or where deep technical expertise is lacking.
* Building, maintaining, and growing capability across the organization in the sterility assurance space
* Provide technical support to new sites/ filling lines during design and start-up activities to ensure sterility assurance programs and process/ product requirements are supported at these sites, particularly while the sites are in early stages of building capability.
* Provide technical support for significant sterility assurance investigations to help identify root cause and implement appropriate corrective actions. Share best practices / learnings / CAPAs across the other sites.
* Benchmark industry trends and emerging regulatory guidance / requirements in the field through building an extensive peer network and attendance at relevant industry and regulatory meetings and advocacy groups. Advance Lilly agenda in the field. Represent Lilly on relevant external bodies related to Sterility Assurance; be influential in terms of representing Lilly's position on technical/ regulatory positions papers and guidance. Assess new technologies to ensure Lilly stays current with new trends and technologies and share with the network with the goal of staying current with industry best practice.
* Work with PR&D on new technology / platform development and implementation for pipeline products. Influence the agenda within PR&D to ensure the needs of Manufacturing are met, and the control strategies are fit for-purpose for robust and compliant commercial manufacturing.
* Provide ad-hoc technical support to Lilly organizations outside of the PPN including PR&D, external contract manufacturing, and non-sterile drug substance (API) manufacturing.
* Engage in providing support during regulatory interactions such as RtQ of submissions, and on-site inspections
* Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate Goals
Basic Qualifications:
* BS Degree required.
* MS/PhD in a biological science preferred.
* 10+ years' experience working in Parenteral Sterility Assurance / Environmental Monitoring or equivalent roles preferred.
* 10+ years' experience in parenteral manufacturing sterility assurance control systems - development of systems, execution and operation of systems and continuous improvement of systems in a highly regulated environment preferred.
* Deep technical understanding of sterility assurance, from a science and compliance perspective. Current in technological and compliance developments across the parenteral manufacturing industry (e.g. filling technology, Annex 1 interpretation)
* Proficiency in data analysis, ability to prioritize, attention to detail, critical decision-making skills, complex problem-solving abilities
* Strong written and oral communication skills
* Ability to mentor and develop scientists in the fields of sterility assurance and applied pharmaceutical microbiology
* Understanding of cGMP's, policies, procedures, and guidelines relating to sterility assurance
* Demonstrated experience influencing site and network leaders to advance technical agenda projects
Additional Preferences:
* Work closely with senior technical staff in the parenteral network TSMS group to provide full oversight to new and existing facilities. Be available to help with inspection readiness and inspection preparation at each site, particularly the new sites. Provide guidance to investigations and ensure root cause, CAPA are quickly developed.
* Support the establishment of a sterility assurance network or hub in global TSMS
* Support inspection preparation and execution during health authority on-site or remote inspection as an expert in Sterility Assurance
* Experience in leading external committees or conferences to ensure Lilly remains a leader in the sterility assurance space
* Work with engineering SME's to support Lilly platforms to maximize the performance and minimize the risk of sterility assurance
* Strength in scientific and practical thinking to ensure the best options are selected following a thorough evaluation of applicable options.
* Strong capability to influence personnel and management across the organization
* Close interaction with quality to enable internal audits that identify risks
* Past experience in creating effective working relationships with all levels across internal and external stakeholders impacting the success of sterility assurance.
Additional Information:
* Approximately 25% travel
Lilly currently anticipates that the base salary for this position could range from between $133,500 to $220,000 and will depend, in part, on the successful candidate's qualifications for the role, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation described above is subject to change and could be higher or lower than the range described above. Further, Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$133,500 - $246,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyQA Testing CoE Manager
Quality assurance manager job in San Rafael, CA
Duration: 6+ Months Mode of Interview: Phone / Video Candidates will be selected based on rate + experience + soft skills Job Description:
QA Testing CoE Manager - San Rafael, CA
Establish the entire testing CoE while coordinating with the client and building up team internally
Deploy Test processes/tools
Implement Tools driven testing and hand shake
Establish KPIs/SLOs
Define traceability matrices for the Requirements
Identify Test systems for test data management and cross functional integration
Collaboration with track leads and other app leads to forecast testing requirements for projects, enhancements and validation
Define operational and management reports along with Apps Director
Oversees the QA of an entire software application program or a major project involving a large development and QA team.
Provides project management expertise for quality assurance activities, requiring medium complex coordination across teams.
Leads QA activities on the large, medium complex and critical customer engagements.
Technical expertise is utilized in areas such as quality assurance methodologies, techniques, metrics and state of the art tools.
Provides highly technical quality assurance methodology advice for medium level accounts and medium complex systems.
Qualifications
Have at least 8 years of working in QA & Testing
Experience with Life Sciences and Pharma is must
Experience with testing in Validated environment
Experience in HPQC is required
Experiece in Automation Testing is required
Should be able to establish the entire testing CoE while coordinating with the Client and building up team internally
Person would be required to interact with client, application support groups and business on a regular basis.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Product Manager with QA at San Francisco, CA
Quality assurance manager job in San Francisco, CA
SailoTech is an Enterprise Business Software (ERP, CRM, SCM, BI) consulting company with primary focus on mid-size organizations across industries. It helps its clients manage every aspect of their ERP Initiative, from strategic planning to everyday operations.
Job Description
Position: Product Manager
Location: San Francisco, CA
Duration:6+ Months
Minimum Qualifications
· Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
Relevant experience preferably in an agile development environment or 4 years hands-on software development experience
· 2 years experience in product management with proven track record of delivering top notch products that delight users. · Domain knowledge in e-commerce, retail, online advertising and/or analytics.
· Strong execution skills and ability to drive throughout the product lifecycle, from concept to launch.
· Ability to develop and implement a business strategy and make dynamic adjustments as landscapes shift.
· Strong technical knowledge and an ability to influence engineering decisions.
· Strong presentation and written/oral communication skills.
· Strong analytical skills and ability to draw insights from data
Additional Information
All your information will be kept confidential according to EEO guidelines.
Quality Assurance Manager
Quality assurance manager job in San Francisco, CA
Teal Health is on a mission to provide women with the tools, access, and resources they need to make their own, informed decisions regarding their health-starting with cervical cancer screenings. We've created the first FDA authorized at-home cervical cancer screening. We're replacing the in-office pap smear with a cervical cancer screening that is comfortable, convenient, and designed for women. Teal Health's solution includes a patented Teal Wand collection device and a modern telehealth platform to make it easy for women to speak with a doctor, screen at home and understand their results.
Our Values:
We boldly champion the future women deserve. And we do this through our values, which are to elevate women, expect exceptional, and learning, every day. The Teal team lives our values and uses them to guide our decisions when building Teal.
Why we are hiring for this role:
As Quality Assurance Manager (Quality/Regulatory, if qualifications align) you will serve as the quality system lead for Teal Health's Class II medical device (the Teal Wand) and maintenance and continuous improvement of Teal Health's FDA QSR and ISO 13485 compliant quality management system. You will maintain and improve the QMS, train employees, and oversee supplier compliance. This role requires QMS expertise and the ability to adapt and grow with the organization. You will be the key quality interface across functions in the organization. Teal Health is scaling commercially so this person needs to maintain and continuously improve the QMS with focus on the post-market/scaling processes.
If a candidate has experience in regulatory compliance, the position could include responsibility for evaluation of design controls that impact Class II filing consideration and assistance/leadership of those FDA filings, in addition to labeling review or product labeling and customer facing advertising.
Role expectations & responsibilities:
Overall responsibility for the QMS (build, maintain, audit, improve, train)
Serve as Management Representative
Maintenance of the eQMS system (QT9)
Oversee annual training to QMS/QSR/ISO 13485 for all employees, maintain and ensure training compliance of all employees to applicable QMS procedures
Supplier qualification, including compliance of contract manufacturers, establishment and oversight of Quality Agreements, supplier audit cadence, including on-site audits
Drive Post-Market Surveillance and follow-up activities
Ensure compliance to Design Control and Risk Management requirements (with functional teams)
Maintain and oversee Document Control
Oversee product testing including authoring, editing of test protocols, identify test lab(s) and oversee required testing, create and edit test reports
Oversee internal and external quality audits (performing in person or contracting to qualified auditor)
Interface with engineering and product as Quality representative
Assist in other regulatory / quality activities as assigned
Assist with regulatory compliance and preparation of quality-related requirements for regulatory submissions
Drive a culture of continuous improvement, fostering innovation and quality enhancement in all aspects of the organization.
Success in the first 12-18 months:
Structure Post Market Surveillance for newly acquired post market quality metrics - optimize data capture, analysis, and communication across the organization
Maintain and improve the QMS through timely audits (internally and externally conducted), corrective actions, and process improvements with focus on post market SOPs
Ensure supplier performance and compliance across contract manufacturers and critical suppliers through metrics, monitoring, regular communication, including supplier visits and audits
Maintain and improve Teal employee training as the organization grows to ensure that employees understand QMS requirements and their roles in the QMS
Qualifications:
7+ years experience in medtech or pharmaceutical QMS management and development
Responsibility for QMS oversight - monitoring and continuous improvement
Knowledge of applicable standards to medical device development, manufacture and compliance to regulations
Bachelor's degree (required) in engineering or technical discipline (desirable)
Certified (Biomedical) Quality Auditor certification a plus
Characteristics:
Excellent interpersonal and communication skills (verbal and written)
Relationship management skills, across organization and with external suppliers
Detail oriented
Drives compliance within organization through education, flexibility and good humor
Passion, curiosity, growth mindset
Flexible, “can do”
Willing to take on projects to assist overall Teal mission
Benefits offered include:
Equity Compensation
HSA / FSA
401K
Parental leave for eligible employees
Flexible PTO
Auto-ApplyProduct Manager, Omni Analysis & Q&A
Quality assurance manager job in San Francisco, CA
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Airtable stores some of our customers' most valuable operational data. Because we're the system customers use to power some of their most important collaborative operational workflows, much of this data only exists in Airtable. This data is often combined with data from other organizational systems of record in structured ways. All together, that means we have an incredibly differentiated body of context about our customers that can power insights about their business that they couldn't get anywhere else. Today, getting value from all of this data requires builder skills.
We want to make insights about this data accessible to anyone through natural language.
This area of our AI product investment is relatively early, and we believe it represents a significant opportunity across three dimensions:
Enterprise leverage: Our most mature bases are in enterprise accounts. These contain years of historical campaigns, product feedback, roadmaps, call transcripts. These customers are already bought in on Airtable as their operational data layer. AI-powered analysis lets them extract dramatically more value without additional building.
Non-builder expansion: Today, you need to be a builder to get value from Airtable. Analysis and Q&A is the most accessible entry point for the much larger population of collaborators, consumers, and executives who will never create a view or write a formula but who have questions about their data.
Becoming the business context repository: There's an untapped opportunity for individuals to proactively bring together data from different tools explicitly to create personal or team context repositories that AI can reason over.
What you'll do
Define the opportunity space and shape what AI-powered analysis and synthesis looks like for Airtable.
Own the AI-powered search, Q&A, and analysis experience by building conversational interfaces that let users query, synthesize, and generate insights from their operational data without needing to be Airtable experts
Drive AI adoption among non-builders by expanding who benefits from Airtable by creating AI experiences that surface value for users who never touch the builder
Build the intelligence layer that keeps Airtable in the loop as AI agents and external systems interact with Airtable data, ensure our AI capabilities deliver superior context-aware responses
Shape how quantitative analysis works in an AI-native context leveraging Airtable's unique position as a structured, flexible, composable data store
Collaborate cross-functionally with engineering, design, and data teams to ship high-quality AI experiences that users trust and rely on daily
Who you are
Experience building AI chat/assistant products: you've shipped conversational AI, copilot, or Q&A experiences and understand the nuances of prompt engineering, context management, retrieval, and user trust in AI-generated outputs
8+ years of product management experience: you have a track record of shipping products that users love, ideally including AI/ML-powered features at scale
Genuine AI fluency: you understand how LLMs work at a technical level (not just as a user), can evaluate tradeoffs between model capabilities, and have opinions on RAG architectures, fine-tuning, evals, and prompt design
Strong product taste for AI interactions: you have a refined sense for what makes AI responses feel helpful vs. frustrating, when to show confidence vs. uncertainty, and how to build trust through transparency
Comfort with ambiguity: you're energized by defining problems, not just solving well-scoped ones. You can make progress when a roadmap doesn't exist yet.
Analytical rigor: you fluent enough with AI and data to define success metrics for AI features and build measurement frameworks for inherently fuzzy outcomes
Technical depth: you can partner effectively with engineers to drive the priority and importance of architecture decisions and infrastructure investments
User empathy: you understand how non-technical users think about their data and can translate complex capabilities into intuitive experiences
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$240,000-$339,900 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
Auto-ApplyProduct Manager, AI Quality
Quality assurance manager job in San Francisco, CA
About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About the Role:
As Glean's PM for Glean Model Hub, you will evaluate LLM models, define the roadmap for growing Glean's LLM portfolio, manage relationships with inference and model providers, and determine product strategy for allowing customers to experiment with different LLMs. You will own projections of LLM usage, cost, and capacity planning while driving customer enablement and their upgrade adoption journey for the latest LLMs and LLM-native capabilities.
You will:
Spending a lot of time with our customers to deeply understand their knowledge needs
Developing key parts of our product roadmap, marrying customers' needs with our product vision
Empowering your team by giving context, setting direction, and building alignment
Driving customer-focused decisions, clear prioritization, and efficient execution
Coordinating cross-functionally with with leadership, go-to-market teams, and other key stakeholders across the company
Building processes that will scale as our team and company go through rapid growth
About you:
You have 4+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning AI/ML Ops and external-facing platform capabilities.
Having built or worked with LLMs for at-scale products is a major plus.
You have a strong technical background and experience with both UX and API driven products and 3rd party product partnerships.
You are an excellent written and verbal communicator.
You have a proven track record of taking ownership, taking initiative, and delivering results.
You collaborate effectively with cross-functional partners.
You have a learning and growth mindset.
You are mission-first and understand that your success is measured by your product and team's success.
You are an early adopter in building with or adopting AI for your own product craft and you are excited about helping customers accelerate their own AI adoption journey.
Location:
This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
Compensation & Benefits:
The standard base salary range for this position is $160,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
#LI-HYBRID
Auto-ApplyDirector Quality - QVMC
Quality assurance manager job in Napa, CA
Calling all Esteemed Leaders! Are you a strategic mastermind with a passion for healthcare? Do you thrive on navigating complex challenges and shaping the future of healthcare delivery? If so, then we have the perfect opportunity for you! The Role: Under the direction of the Executive Director Quality - NorCal, the Director Quality Improvement will be responsible for planning, designing, directing, and executing performance improvement work in alignment with the Value Triple Aim (Quality, Service, and Cost Excellence). Based in our distinguished institution, you will partner with Ministry physician, clinical, and operational leaders to develop the infrastructure, reporting mechanisms, and strategies to facilitate Performance Improvement and achieve Providence system, divisional, and ministry-specific goals and strategic initiatives. You will ensure the proper preparation and coordination of resources needed to achieve regulatory compliance related to the CMS COP Quality Assessment and Performance Improvement (QAPI) Plan and QAPI Annual Evaluation, and The Joint Commission standards.
What You'll Do:
+ Performance Improvement Visionary: Plan and manage implementation of quality initiatives that reduce risk, improve patient safety, and enhance overall quality outcomes.
+ Quality Architect: Establish a quality plan and review procedure annually, promoting transparency from bedside to board.
+ Patient Safety Advocate: Initiate a patient safety program consistent with Providence's high-reliability organization approach.
+ Regulatory Compliance Leader: Assure compliance with regulatory standards and integrate these into performance improvement plans.
+ Analytic Strategist: Use data-driven insights to identify key interventions and make informed decisions.
+ Knowledge Cultivator: Develop a knowledge-rich environment that supports continuous improvement and transparency.
+ Progress Monitor: Demonstrate sustainable progress on improvement priorities and report this to executive leadership and governing bodies.
+ Data Integrator: Collaborate with data analytics teams to ensure service line leaders have access to actionable data.
+ Outcome Overseer: Oversee submission and validation of nursing and clinical outcomes data to national programs.
+ Patient Experience Evaluator: Evaluate the impact of patient experience and develop improvement plans to enhance national rankings.
+ Multi-Disciplinary Collaborator: Coordinate efforts with data teams to ensure comprehensive and accurate external data reporting.
+ Strategic Advisor: Provide strategic oversight for organizational performance and ensure performance improvement strategies are implemented.
What You'll Bring:
+ Educational Background: A Master's Degree in a clinical field (e.g., Nursing or equivalent).
+ Experience: 5 years in Performance Improvement and leadership of quality programs, with a preference for experience in multi-hospital collaborations.
+ Certifications: Preferred national certification in performance improvement (e.g., Lean Six Sigma, CPHQ).
+ Technical Proficiency: Strong knowledge of data management and analytics, and proficiency in Microsoft Office.
+ Skills in Change Management: Training in change management, team dynamics, and facilitation.
+ Communication Prowess: Excellent verbal, written, and presentation communication skills.
Why Join Us?
+ Impactful Work: Be a part of an organization transforming healthcare and improving countless lives.
+ Innovative Environment: Unleash your potential with the autonomy to implement your visionary ideas.
+ Collaborative Culture: Work with a talented team of professionals passionate about their work.
+ Dynamic Industry: Embrace the challenges and rewards of a fast-paced, ever-evolving healthcare landscape.
+ Vibrant Community: Enjoy life in a city that boasts stunning natural beauty and a thriving cultural scene.
Ready to Shape the Future of Healthcare? If you're a visionary leader with a passion for healthcare, we encourage you to apply! Join our team and help us create a healthier future for all.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 404456
Company: Providence Jobs
Job Category: Clinical Quality
Job Function: Quality/Process Improvements
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 7810 QUALITY ASSURANCE
Address: CA Napa 1000 Trancas St
Work Location: Queen of the Valley Medical Center
Workplace Type: On-site
Pay Range: $83.21 - $131.38
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplySAP Quality Management/Manufacturing Manager - Chemicals Industry
Quality assurance manager job in San Francisco, CA
We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Chemicals Industry is evolving at lightspeed: demand for sustainability-driven products is on the rise. At the same time, digital platforms, real-time analytics, AI, and SAP-enabled processes are no longer "nice to have" - they are foundational.
As part of Accenture's SAP Chemical's Practice, you'll be delivering major SAP engagements (for example, Business Transformation Strategy & Roadmaps, migrations to SAP S/4HANA, process standardization, cloud-enablement) that help clients win in this new environment and guide major Chemical clients through the journey of business-model reinvention, process excellence and enterprise technology enablement
You Are:
Do you have a passion for storytelling and for originating, selling and delivering SAP-based Supply Chain Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world
You will thrive in our highly collaborative, digitally-driven and innovation-led environment while nurturing your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
Ultimately, you are a confident manager who spots and stays ahead of the SAP platform, industry and Supply Chain trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
* Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future)
* Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
* Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions
* Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
* Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture
* Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
* Be a thought leader, build assets and best practices and develop the next level of transformation experts
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Qualification
Here's what you need:
* Minimum of 5 years of SAP functional and technical experience/expertise in Quality Management and/or Manufacturing.
* Minimum 3 years of experience in SAP projects supporting Chemicals clients. (SAP support / managed services experience will not be considered for this requirement)
* Minimum 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Chemicals clients
* Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Transportation Management or Quality Management area
* Prior experience in a Consulting and/or Advisory role
* Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York/New Jersey $87,400 to $293,800
Washington $100,500 to $270,300
Locations
Quality Manager
Quality assurance manager job in San Francisco, CA
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work environment opportunities for advancement and the chance to contribute to a mission that shapes the future Your expertise and ambition are valued here The work we do matters The critical systems infrastructure we build changes lives betters communities and improves ecosystems If youre passionate about this we want to hear from you About the Role MWH is currently seeking an experienced Quality Assurance QA Manager to support a 23 billion project in San Francisco CA The project is to replace the existing digester facilities with a brand new biosolids digestion facility including a thermal hydrolysis phase pretreatment and post treatment phases The QA Manager plays a key role in coordinating and implementing MWHs quality management system to ensure excellence in project deliverables This individual is responsible for verifying that all project work complies with MWH and client standards meeting all specified project requirements This position is critical in implementing effective quality management so that the project is delivered at the highest standard of quality consistently meeting the requirements and expectations of the client The QC Manager role also involves regular interaction across internal teams to support quality initiatives company wide Essential Functions Responsible for a thorough understanding of project drawings and specifications to ensure compliance Manage and monitor construction quality and support project field and office staff in the performance of day to day activities applicable to the project Quality Management Plan and our subcontractors Quality Control Plans Manage multiple project teams with the development of the project site specific quality plans Coordinate schedule perform and document ongoing quality inspections; verify all completed work complies with applicable permits codes drawings and specifications Ability to create and review system piping and equipment testing plans Identify troubleshoot and collaborate with engineering to resolve technical problems and constructability issues on the project Provide quality expertise and advice in the proactive resolution of compliance issues ie codes standards specifications and regulations Reporting on Key Performance Indicators KPIs for the project which are designed to ensure continuous quality improvement Provide job site coaching and guidance on quality reporting and assist with monitoring trends and re occurring quality issues Maintain relationship with owners inspection teams resident engineer design team subcontractors design partners and stakeholders to support project partnering and issue resolution Coordinate project quality training and partnering efforts Coordinate multiple active subcontractors and their quality control teams Manage and implement conformed tracking and issue resolutions software platforms Support the companys quality culture through promoting recognizing and rewarding positive quality behaviors Work on multiple projects simultaneously Work in a manner to ensure your personal safety and that of fellow employees by following company health and safety guidelines and policies Basic Qualifications Bachelors degree in Construction Management or Civil Mechanical Electrical or Process Engineering or related field; an equivalent combination of relevant construction experience skills and training will be considered in lieu of a bachelors degree Minimum 10 years experience in inspection or construction An equivalent combination of experience skills and training andor trade school apprenticeship diplomas may be substituted Working knowledge of construction equipment techniques drawings and specifications building materials and required standards applicable to discipline Knowledge of quality control programs and ability to determine acceptability and deniability of work based specifications Proficient in virtual design and construction VDC methodologies including three dimensional modeling drafting visual scheduling and collaborative project planning tools Self motivated team player with a proactive mindset and strong attention to detailan essential trait for success in this role Familiarityworking knowledge of construction equipment techniques drawings and specifications building materials and required standards applicable to various disciplines Outstanding organizational skills experience recording tracking and managing data from across multiple disciplines and projects Outstanding written and oral communication skills experience interacting with internal staff and clients clients and subcontractor staff members of all levels Able to work independently take direction from multiple group leaders and coordinate with the Regional Director and Project Executive on a daily basis Preferred Qualifications Certifications by leading organizations within the quality management industry is desirable Familiarity with Autodesk Construction Cloud and legacy platforms such as PlanGrid and BIM360Field Prior experience with waterwastewater construction Onsite experience demonstrating successful performance on projects greater than 500M Compensation Anticipated budged salary for this role is at 18000 220000 per year based on experience Benefits Group health & welfare benefits including options for medical dental and vision 100 Company Paid Benefits Employee Life Insurance & Accidental Death & Dismemberment AD&D Spouse and Dependent Life & AD&D Short Term Disability STD Long Term Disability LTD Employee Assistance Program and Health Advocate Voluntary benefits at discounted group rates for accidents critical illness and hospital indemnity Flexible Time Off Program includes vacation and personal time Paid Sick and Safe Leave Paid Parental Leave Program 10 Paid Holidays 401k Plan company matching contributions up to 4 Employee Referral Program MWH Constructors is a global project delivery company in heavy civil construction with a focus on water and wastewater treatment infrastructure With the ultimate goal of delivering maximum value to clients and their local communities MWH Constructors provides single source integrated design and construction services through a full range of project delivery methods Incorporating industry leading preconstruction and construction services the Companys multi disciplined team of engineering and construction professionals delivers a wide range of projects including new facilities infrastructure improvement and expansion and capital construction services Equal Opportunity Employer including disabled and veterans Please note that all positions require pre employment screening including drug and background check as a condition of employment LI JB1 LI Onsite
Design Quality Manager
Quality assurance manager job in San Francisco, CA
We are seeking a Design Quality Manager to join our Rail and Transit team in Seattle, WA, Austin, TX, New York, NY, Washington, DC and Sacramento, CA. The Design Quality Manager is responsible for ensuring that all design activities comply with Federal Transit Administration (FTA) quality requirements and international standards such as ISO 9001. This role oversees quality assurance processes during the design phase of transit projects, ensuring that deliverables meet regulatory, contractual, and safety requirements while supporting continuous improvement and risk mitigation
Your role
* Develop and implement a Design Quality Plan aligned with FTA Quality Management System (QMS) requirements.
* Ensure compliance with FTA guidelines for design reviews, documentation, and quality audits.
* Maintain traceability of design requirements and verification activities throughout the project lifecycle.
* Support internal and external audits related to FTA quality standards.
* Apply ISO 9001 principles to establish and maintain a robust quality management framework for design activities.
* Conduct design reviews, verification, and validation to ensure compliance with specifications and standards.
* Implement corrective and preventive actions for design-related nonconformities.
* Monitor key quality metrics and drive continuous improvement initiatives.
* Collaborate with engineering teams to ensure quality requirements are integrated into design deliverables.
* Review and approve design documentation, drawings, and specifications for accuracy and compliance.
* Facilitate risk-based thinking in design processes to identify and mitigate potential quality issues early.
* Act as the primary liaison for quality matters between design teams, project management, and regulatory bodies.
* Prepare and present quality reports to senior management and external stakeholders.
* Support training and awareness programs on quality standards and best practices.
About you
* Bachelor's degree in Engineering, Quality Management, or related field.
* 5+ years of experience in design quality management within transit, rail, or infrastructure projects.
* Strong knowledge of FTA Quality Management requirements and ISO 9001 standards.
* Experience with design review processes, document control, and quality audits.
* Excellent analytical, communication, and problem-solving skills.
* Professional certifications such as ASQ Certified Quality Engineer (CQE), ISO 9001 Lead Auditor, or PMP preferred.
* Familiarity with risk management principles and tools.
* Proficiency in quality management software and document control systems.
Rewards & benefits
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
About AtkinsRéalis
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Find out more.
Additional information
Expected compensation range is between $92,600 - $154,400 annually depending on skills, experience, and geographical location.
Are you ready to expand your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. This position is not available for individuals living or working in New York City. AtkinsRéalis believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; accessing confidential information and partnering and regularly working with or supervising other AtkinsRéalis employees and interacting with AtkinsRéalis clients including government property or ports.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
#LI-HYBRID
Worker Type
Employee
Job Type
Regular
At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyQuality Manager
Quality assurance manager job in Vallejo, CA
Compensation: $100,000 - $130,000 plus Bonuses (paid out quarterly and annually) + Excellent Benefits including 401k match! Exciting full-time job opportunity to join a growing Fortune 500 Industrial Manufacturer for the homebuilding industry!
This position will directly report to the Plant Manager and is responsible for carrying out goals and KPI's in support of the company's manufacturing business.
Will be responsible for playing a key role in promoting principles of quality assurance and best practices within the organization.
Will have a team of direct reports and will provide direction, technical support and implement corrective action to ensure conformity to product specifications and prevent quality issues.
Act as a liaison between Sales, Quality Assurance, Production and the customer, conveying all information related to product quality.
Will support production with deployment of QA resources in all areas of need, supports lean initiatives through data collection and statistical methods that improve production efficiency and quality yield, understands customer needs and end use of their products so proper inspection and training methods are implemented and effective.
Also acts as the voice of the customer and is knowledgeable of certification programs and maintain them for compliance.
Job Duties and Responsibilities
Audit the current quality system, ensuring that it is adhered to in accordance with established methods and procedures to achieve the desired frequency.
Monitor the progress and effectiveness of the quality system. Recommend and implement improvements when required.
Provide technical support to the Plant Manager and suggest improvements in methods or control procedures.
Implement an on-line SPC system for gauge control and ensuring the product is within the allowable gauge tolerances.
Establish and maintain quality tracking metrics and reports and make recommendations for improvements.
Analyze and utilize the data from a variety of reports to form problem solving teams to permanently eliminate individual quality issues.
Develop and implement an inspection procedure for incoming raw material (resin, additives, compound) and set-up a supplier corrective action process.
Analyze current quality assessment techniques for inconsistencies and redundancy
Create and implement changes to improve current processes and reduce costs. This includes promoting, training, coaching and assisting in the implementation of key metrics
Develop individuals and teams within the company and create sustainable knowledge and skills for Quality Management implementation through coaching and mentoring.
Assist the Plant Manager in the enforcement of current systems to manufacture the product in accordance with expected quality standards.
Review customer requirements and validate they are met. Develop CTQ's on new products and Control Plans.
Develop and maintain control and distribution of all company quality documentation.
Perform all internal and external audits on behalf of the company's management, specifically management reviews for certification programs.
Verify supplier quality requirements are specified to suppliers on purchased extrusions/products.
Review quality inspection personnel qualifications and training requirements.
Monitor production and quality processes and troubleshoot any errors or problem areas.
Research and gather client and customer feedback for ways to improve products
Track, record, and maintain quality assurance data. This includes holding ticket write-ups, operator quality performance and profile performance.
Support departments with the application and implementation for continuous improvement. This includes promoting, training, coaching and assisting in the implementation of key metrics
Determine a root cause analysis and develop an internal corrective action process to address all quality concerns and warranty claims.
Responsible for leading a team of direct reports in using test tools to identify and implement process improvements where applicable.
Education
Bachelor's degree in Engineering, Quality Management, Business, or related field is required.
QA related certification(s)
Experience
5 years of quality experience, preferably in a manufacturing environment.
2 years of experience in a managerial or leadership role.
Experience with and demonstrate an understanding of quality standards and certification processes.
Demonstrate knowledge of quality management methods, tools and techniques used to create and support the manufacturing needs of the organization.
Skills
Experience in a supervisory role
Applied knowledge of quality principles, data collection, trend analysis and problem-solving skills.
Strong understanding of project management principles.
Ability to show leadership by influencing others.
Accuracy and attention to detail.
Excellent communication skills in English (written and spoken) to produce a variety of business documents.
Managing multiple priorities, effective judgment and time allocation.
Demonstrates a high proficiency in using various applications, including MS Office (Word, Excel and PowerPoint) and be familiar with email and internet applications.
Geoff Savage l Managing Partner
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Easy ApplyServiceNow QA Manager
Quality assurance manager job in San Francisco, CA
Must Have Technical/Functional Skills * Lead workshops to understand customer's business imperatives, technology landscape and transformation priorities. * Lead ServiceNow implementation and digital transformation journeys for ITSM, ITOM, FSM, Data Migrations, catalog forms
* Interfacing implementation teams, explaining customer requirements, to ensure a successful transition and delivery execution.
* Experience in ITSM, ITOM, FSM, Data Migrations, catalog forms.
* Experience leading large scale implementation and transformation programs is preferable.
* Experience in Advisory, Consulting, and Solutioning HRSD, WSD and S2P is preferred.
* Experience in collaborating with multiple stakeholders from within the organization, customers as well as partners.
* Perform framework driven assessment to benchmark customer's maturity levels across specific domains & functions.
* Consult clients on improving employee experience, HR Agent experience, optimizing workflows, and simplifying HR Service Delivery.
* Map customers' business problems to ServiceNow solutions.
* Present a PoV to customers on how to leverage the platform to address business priorities.
* Prepare business case for ServiceNow driven transformation.
* Craft a solution roadmap aligned with customer's business and technology strategy
* Expertise ServiceNow deployments, ITSM, ITOM, FSM, Data Migrations, catalog forms , consolidations, upgrades, integration with other third-party systems, Orchestration.
* Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform.
* Develop a design aligned with the Architecture and technical requirements.
* Work with Architect and customers for the technical requirements, document them, play back and baseline.
* Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams.
Roles & Responsibilities
Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements.
* Evolve business solutions, articulate as appropriate to client audiences.
* Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.
* Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.
* Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.
* Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.
* Diligently tracks all the stories that need to be delivered within a given timeframe.
* Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.
* Experience defining and documenting governance processes and procedures and ensuring that the processes are followed
Generic Managerial Skills, If any
* Create and execute development plans as appropriate to meet changing needs and requirements.
* Good Communication and presentation skills, Client handling
* Thought leadership - Steer the team towards success by creating a trust environment.
* Good at creating required information for Reporting and Dashboards
In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a "Green Card Holder"), or a Political Asylee or Refugee.
Salary Range: $120,000 $140,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
Quality Manager
Quality assurance manager job in San Francisco, CA
About the Positions
We're seeking Quality Managers at various levels to support large, heavy-civil infrastructure programs-including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. These positions will oversee program or project level quality practices including:
quality management (overarching framework and approach to quality),
quality assurance (oversight of design and delivery processes and procedures),
quality control (verification of compliance), and/or
other activities to ensure adequacy, implementation, and effectiveness).
This posting is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need. This posting targets San Francisco, CA.
Responsibilities
may include, but are not limited to, the following:
Develop, implement, and/or maintain Quality Management Systems in alignment with ISO 9001:2015 standards and our client requirements.
Establish and manage project-specific QA/QC plans and inspection test plans for design and delivery disciplines.
Oversee quality inspections, audits, and nonconformance reporting; ensure timely closure of nonconformances and implementation of corrective/preventive actions.
Coordinate with design teams, contractors, and consultants to resolve quality issues and ensure consistency throughout design, procurement, construction, and commissioning phases.
Conduct root cause analyses and lead continuous improvement initiatives using Lean Six Sigma, or similar methodologies.
Provide quality training and mentorship to project teams, subcontractors, and field personnel.
Lead quality meetings, compile reports, and deliver project quality performance metrics to internal and external stakeholders.
Attributes
Excellent written and verbal communication and interpersonal skills.
Excellent multitasking, organizational, and time management skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Detail-oriented, observant, logical, tenacious, and investigative.
Natural curiosity, problem-solving abilities, and a passion for continuous improvement both personally and in work.
Ability to analyze complex data and/or situations and resolve them using sound professional judgment.
Confidence in speaking up to address issues and resolve problems.
Minimum Qualifications
Bachelor's degree in civil engineering, quality, construction management, or a related field, or an equivalent combination of education and experience.
10+ years of professional experience in quality management for large (>$500M), complex, heavy-civil infrastructure projects.
Experience leading quality assurance audits.
Expertise with ISO 9001:2015 and industry standard QA/QC practices.
Experience with construction drawings and codes (e.g., IBC, ASTM, ACI, ASME).
Proven experience coordinating with a project management team and providing appropriate levels of support, coaching, and influence.
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).
Preferred Qualifications
Bachelor's degree in civil engineering, quality, or construction management.
Active ASQ CQE or CQA certification.
Active ISO 9001:2015 Lead Auditor certification.
Active Six Sigma Black or Green Belt certification.
Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit (including rail and bus), and/or airport projects.
Experience delivering projects through both traditional and alternative methods (e.g., DB, CM/GC, P3).
Experience in quality roles supporting owners.
Experience managing, coaching, guiding, and assisting technical and administrative staff.
Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.
Compensation Details
The salary range listed for this role is $120k-$160k/year ($57-$76/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc.
Just LOOK at the Benefits We Offer!
Unlimited flexible time off
Paid holidays
Paid parental leave
Health, dental, and vision insurance
Flexible spending accounts (healthcare and dependent or elder care)
Long-term disability insurance
Short-term disability insurance
Life insurance and accidental death and dismemberment policy
401(k) plan with guaranteed employer contribution
Formal career planning and development program
$2,500 annually toward professional development
Wellness program with monthly wellness stipend
Company cell phone or cell phone plan reimbursement
Free personalized meal planning and nutrition support with a registered dietitian
Free personal financial planning services
Employee assistance program
Employee discounts
Employee referral bonus
Specific plan details and coverage for each benefit noted above will be provided upon offer.
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills for the position.
Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.
Please email ***************** for accommodations necessary to complete the application process.
Auto-ApplyQA Specialist I/II
Quality assurance manager job in Emeryville, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• The QA Specialist will work as a team member of the Upstream Quality Assurance Production Process Unit to support all aspects of quality related to the manufacture of products.
• Primary responsibility is to provide Shop Floor QA support during routine operations in the Manufacturing area
• Support Manufacturing activities during scheduled shifts. This will require and include weekend support.
• Independently and in some cases, with guidance from senior management, provides quality advice to Manufacturing and Quality groups regarding on-going manufacturing and testing.
• Ensures compliance to documents that govern Manufacturing and Quality operations.
• Performs an independent quality review of the work performed by Manufacturing and Quality groups. (BPD, TRF, Logbook)
• Perform minor deviation investigations and follow up to ensure timely resolution or escalation, if deemed necessary during the process of investigation.
• Performs and reviews minor deviation investigations and coordinates with QA team to ensure closure and disposition of impacted products.
• Assist with investigations related to suppliers for their designated production area.
• Troubleshoot problems in their assigned production process unit, identify and isolate causal factors through effective root cause analysis techniques and proactively innovate new and effective strategies for problem resolution solutions.
• May interact with regulatory and partner auditors/inspectors during tours.
• Comply Site Environmental Health & Safety (EH&S) requirements
Qualifications
• Must have \experience in one or more of the main areas listed:
• Fermentation processes using E.coli, yeast,cell culture or other organisms
• Analytical testing methods such as Lowry, Bradford, BCA, SDS-PAGE, Western Blot, HPLC, Amino Acid Analysis, ELISA's and in vitro diagnostic test kits for the analysis of finished products.
• Microbiological methods such as Microbial Limits Test (bioburden), Sterility, Endotoxin, TOC, Microbial Identification, Contamination testing that may impact production processes.
• Manufacture of Bacterial and Yeast Seedstocks
• Environmental/Utility/facility Monitoring programs and impact to production facilities
• Equipment qualification, calibration and preventitive maintenance programs
• Experience in one or more validation areas: Process, Cleaning, Facilities, Utilities and Equipment validation
• Strong scientific analytical skills, proficient in MS Word, MS PowerPoint and MS Excel software.
• Must be familiar with GMP's and Quality System Regulations (QS Regs).
• Must have good planning and organizing skills, manage time effectively by prioritizing tasks, taking the initiative to solve problems quickly, and knowing when to obtain assistance.
Additional Information
Regards,
Anuj Mehta
************
Validation Operations Standards & Quality Program Manager
Quality assurance manager job in San Francisco, CA
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.
You will:
Develop and maintain standard operating procedures, playbooks, and checklists based on safety, regulatory compliance, and program requirements.
Monitor validation practices for adherence to quality standards, conduct audits and analyze feedback.
Design and execute a formal change management process for all modifications to validation operations standards and procedures.
Assess the impact of proposed changes on operations, safety, and project timelines. Develop clear communication plans and lead training efforts to ensure smooth transitions and universal adoption of new processes.
Proactively identify potential risks associated with changes and develop robust mitigation strategies to minimize disruption to operations.
Track key metrics related to performance and quality, analyze results, and use data-driven insights to drive continuous improvement.
Conduct detailed process mapping of current workflows to identify inefficiencies and drive lean principles, ensuring consistency and repeatability of validation outcomes.
Facilitate root cause analysis for process failures, and quality deviations to implement corrective and preventative actions to address underlying issues.
You have:
7+ years of experience in program or project management, quality assurance, or process improvement within the automotive, aerospace, or a related high-growth tech company .
Proven track record of successfully leading complex organizational change initiatives and implementing formal change control processes.
Exceptional analytical and problem-solving skills with a meticulous attention to detail.
Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with diverse cross-functional teams.
Strong understanding of quality management principles, audit processes, and data analysis.
Bachelor's degree in Engineering, Operations Management, Business Administration, or a related field.
We prefer:
Master's degree or relevant certifications (PMP, Lean Six Sigma Black Belt) preferred.
In-depth knowledge of Quality Management Systems and process improvement methodologies (e.g., Lean Six Sigma).
Experience in developing and implementing training programs, preferably in a technical or operational setting.
#LI-Hybrid
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range$152,000-$192,000 USD
Auto-ApplyQuality Control Manager (QCM)
Quality assurance manager job in Fairfield, CA
Quality Control Manager (QCM) The QCM is responsible for implementing and managing the contractor's Quality Control Program (QCP) to ensure all O&M activities meet or exceed contractual requirements. This dual-hatted position also oversees the safe, efficient, and compliant operation and maintenance of the Central Utility Plant, ensuring uninterrupted delivery of critical utilities to the Medical Treatment Facility and supported facilities. The role focuses on scheduled, unscheduled, and emergency maintenance, regulatory compliance, and safety management.
Tasks and Capabilities Required:
* Develop, maintain, and execute the QCP in compliance with the PWS.
* Conduct regular inspections, tests, and performance evaluations across all O&M functions.
* Maintain accurate QC records and coordinate closely with Government QA staff.
* Provide remedial training and corrective action when deficiencies are identified.
* Ensure all work complies with applicable safety standards, including OSHA, NFPA, and EM 385-1-1.
Mandatory Experience and Certifications:
* Minimum 2 years' Quality Control experience in construction or facility management.
* Minimum 2 years' experience in comparably sized health facilities.
* OSHA 30-Hour Certification.
* Preferred/Desired Certifications:
* ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE).
Disclaimer:
The responsibilities and qualifications outlined above are intended to describe the general nature and level of work performed by those in this position. They are not an exhaustive list of all duties and skills required. The company reserves the right to modify job duties or assign additional duties as needed.
Tentative Start Date: 01/01/2026 [5 Year Contract]
Special Qualifications/Requirements:
Must be able to successfully pass, as required, a federal, state, or local government's background investigation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We maintain a drug-free workplace and perform pre-employment substance abuse testing. The contractor will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Description last Updated: 08/19/2025
Quality Assurance Coordinator
Quality assurance manager job in Vallejo, CA
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Quality Assurance Coordinator for our programs in Solano County.
About The Role: The Quality Assurance Coordinator will supervise the Billing Coordinator while providing support and assistance to the Program Manager, Clinical Supervisor, and other administrative staff to ensure clinical and quality assurance and improvement of billing and data systems, charts, electronic health records, etc. â¯
The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Our Benefits & Perks:
$70,000 - $85,000 annually DOE
100% paid health, vision, and dental options
19 PTO days & 12 Holidays per year
Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make An Impact:
Supervise Billing Coordinator.
Assist in planning, organizing, developing, evaluating, and when necessary, revising Utilization Review processes.
Maintain outcome data for the agency that includes the following: examination of aggregate data on outcomesâ¯and identification of potential problems and/or patterns of outliers. Develop a data/billing/evaluation plan, which lays out what systems, processes, and other infrastructures are needed to better manage our data systems and then use the data to inform the efficacy and evaluate our delivery of services.
Develop outcome reports and present data for distribution. Assist in the evaluation of program outcomes and in preparing reports on program outcomes.
Assist Clinical Supervisor and Program Manager in internal monthly audits of charts (CQRT), looking for accuracy, completion, quality, and compliance with internal and external regulations; provide summaries and feedback to managers; identify and follow up on plans of correction.â¯â¯
Work with county representatives to ensure Abode complies with Medicare and Medi-Cal utilization review regulations.
Provides information on Medicare and Medi-Cal Utilization Review requirements to clinical, supervisory, and management staff.
A willingness to become the subject matter expert in Medi-Cal regulations and the policies/procedures of each of our contract counties is a must.
Participate with staff in utilization and quality improvement meetings and projects.
Compile, track, and review denied services; represent Abode in appeal of any adverse decisions.
Oversee the process for new and closed charts including tracking, printing, filing, and storage.
Provide support to direct service staff in the efforts to complete charts by specified deadlines and to meet Medi-Cal standards.
Ensure compliance with HIPAA requirements.
Work with County Staff to obtain staff IDs and inform managers of changes in county policy and procedures.
Responsible for training new staff on office policies and protocols related to quality assurance and improvement.
Establish and maintain positive, collaborative relationships with program staff.
Assist the Program Manager, Clinical Supervisor, and other staff as needed.
Other duties as assigned.
How You Meet Qualifications:
Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field or equivalent Quality Assurance experience
Two years of experience in the Medi-Cal utilization review process.â¯
Work flexible hours, including occasional weekends and evenings when required.
Reliable transportation and proof of a valid and current California Driver's License and current insurance along with a clean DMV record required.â¯â¯
Competencies:
Excellent verbal & written communication, organizational, and time management skills.
Strong analytical and problem-solving skills with meticulous attention to detail.
Experience in and expansion of a solid understanding of county billing systems, data systems, and Electronic Health Records systems.â¯â¯
Experienced knowledge of health care laws and regulations, including HIPAA and the principles and practices of information privacy laws, access, release of information and release control technologies.
Practiced in demonstrating the ability to relate to people effectively, sensitively, and respectfully from different cultural groups.â¯
Ability to work well independently and collaboratively with teams.
Experience providing supervision and direction to staff.â¯
Knowledge of principles and methods for practices of project planning, system analysis, monitoring, problem solving, implementation and evaluating, development and evaluation.â¯
Understanding and knowledge of pertinent laws and regulations regarding mental health and social service programs and the ability to apply state, federal, and local regulations related to quality assurance and utilization review.
A thorough working knowledge of Medi-Cal regulations and requirements.â¯
Proficiency in Microsoft Office programs, systems, and platforms.
Ability to learn and use required mobile devices and business-related applications.
Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.
Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
Quality Assurance Coordinator
Quality assurance manager job in Vallejo, CA
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Summary
The Quality Assurance Coordinator is responsible for ensuring the laboratory's Quality Management System (QMS) complies with ISO/IEC 17025, ISO 9001,10 CFR 50 Appendix B, and 10 CFR 21 standards. This role oversees testing, calibration, and certification activities to meet regulatory, accreditation, and customer requirements.
Job Functions
Maintain and improve QMS in compliance with ISO 17025 and ISO 9001 17065.
Ensure document control and proper recordkeeping for policies, procedures, and work instructions.
Serve as primary contact for accreditation bodies and regulatory agencies.
Manage accreditation audits, external assessments, and regulatory inspections.
Plan, execute, and document internal audits to assess compliance and identify risks.
Assist in Investigation of nonconformities, implement corrective actions, and verify effectiveness.
Ensure personnel involved in testing and certification are qualified, trained, and competent.
Maintain training records and competency assessments.
Conduct or coordinate quality system training sessions.
Promote continuous improvement initiatives in test methods, certification processes, and quality practices.
Assists in addressing customer complaints and ensure proper investigation and resolution.
Communicate quality system updates and compliance status to management.
Work with
staff to ensure test and certification results are accurate and reliable.
Qualifications
Education and Experience
High School diploma or equivalent (Required)
Bachelor's degree in relevant field preferred
3 + years of experience in a quality role, preferably in a testing or certification environment.
Strong understanding of ISO/IEC 17025, ISO 9001, and 10 CFR 50 Appendix B, 10 CFR 21.
Writing skills for SOPs, audit reports, and compliance documentation.
Knowledge, Skills, and Abilities
Critical Thinking & Problem-Solving: Ability to analyze complex quality and compliance issues.
Experienced with quality management software, document control systems, and data analysis tools.
Ability to manage multiple priorities, meet deadlines, and maintain structured documentation.
Strong writing skills for SOPs, audit reports, and compliance documentation.
Attention to Detail: Strong ability to detect nonconformities and inconsistencies.
Ability to work effectively with individuals from varied professional and cultural backgrounds.
Physical Demands of the Job
Stand: None
Move or traverse: None
Sit: None
Use hands: None
Reach with hands and arms: None
Climb or balance: None
Stoop, kneel, crouch or crawl: None
Talk/hear: None
Taste/Smell: None
Lift/carry/push or pull: None
Additional Information
Pay Range - $25.00 to $28.00
Benefits - This position offers medical, dental, vision, 401K, time off benefits and participation in the company's Annual Incentive Plan.
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Sr. Food Safety & Quality Assurance Compliance Manager
Quality assurance manager job in Sausalito, CA
Role: Sr. Food Safety & Quality Assurance Compliance Manager Team: Operations, Patagonia Provisions Scope: Individual Contributor, P4 Experience: 7-10 years Patagonia Provisions makes delicious, carefully sourced products best enjoyed from trailheads to campsites and beyond. We work to address specific environmental problems through organic, regenerative and responsible food production. Our food system is broken; Patagonia Provisions is about finding solutions to repair it. We are in business to save our home planet.
The Sr. FSQA & Compliance Manager at Patagonia Provisions is tasked with overseeing and enhancing the food safety and quality assurance systems across the supply chain. Responsibilities include evaluating risks for new products and facilities, supporting cross departmental efforts in the areas of food safety and quality, and developing comprehensive documentation and procedures to identify risks, implement controls, and track outcomes. The role requires attention to detail for managing complex information and translating it into actionable strategies to improve product safety and consistency. Serve as the subject matter expert on food safety regulations, quality controls, certifications and a drive for continuous improvement in our programs and policies.
What You'll Do:
Leadership
* Develop and execute Patagonia Provisions' FSQA strategy aligned with brand values, sustainability targets, and business objectives.
* Establish and monitor key performance indicators (KPIs) for food safety, quality, and compliance across the supply chain
Supplier & Manufacturer Oversight
* Manage supplier qualification, risk assessments, and verification programs.
* Oversee co-packer performance and compliance with regulatory, customer, and internal standards (FDA, USDA, FSMA, BRC, Organic, ROC, etc.).
* Conduct site audits and coordinate third-party evaluations; verify and track corrective actions.
* Maintain supplier risk matrices and annual audit schedules to ensure accountability and transparency.
* Review production samples and provide timely feedback and corrective actions.
Product Safety, Quality and Compliance
* Lead HACCP, HARPC, and Preventive Controls programs; serve as the PCQI for applicable facilities.
* Manage all analytical and microbiological testing programs, including annual test plans and budgets.
* Oversee certifications (Organic, Non-GMO, ROC, Kosher, Fair Trade, etc.) and liaise with certifying bodies.
* Maintain recall readiness through annual mock recalls; serve as Recall Coordinator during real events.
* Partner with Legal, Marketing, and Regulatory teams to validate product claims and labeling compliance.
Documentation, Traceability & Risk Management
* Ensure FSQA systems are fully documented, current, and audit ready.
* Oversee document control, allergen management, ingredient/sub-supplier approvals, and COA verification.
* Conduct risk assessments for new products, ingredients, and packaging.
* Support digital traceability and sustainability data integration initiatives.
Quality Feedback and Traceability
* Evaluate consumer and customer feedback to identify quality trends and drive corrective actions.
* Provide responses to the CX [Customer Service] team to customer inquiries related to product quality and safety.
* Lead root cause analysis (RCA) and corrective/preventive action (CAPA) processes with suppliers and internal teams.
* Track and report FSQA metrics including complaint rates, audit outcomes, and nonconformance trends.
Cross-Functional Collaboration
* Partner with Product Development to embed FSQA principles from concept through commercialization.
* Work closely with Operations and Supply Chain on product validations, supplier transitions, and first production runs.
* Collaborate with Legal and Marketing to ensure product integrity, accurate claims, and compliant labeling.
* Support Sales with customer documentation needs related to food safety programs.
* Performs other duties as assigned by manager.
Who You Are:
* Passionate - Have passion for the mission of Patagonia Provisions and making a change in food/agriculture space.
* Organized - Able to put plans together and keeping the team/project ahead of schedule
* Detail Oriented - Accuracy matters, and no detail is too small.
* Innovative - Proven skill at problem-solving and thinking outside of the box.
* Entrepreneurial - Scrappy and comfortable in the "gray" and wearing many hats.
* Inclusive - Deeply experienced in collaborating with others across differences.
Experience You Bring:
* BS or MS in Food Science, Microbiology, or related field.
* 8-10+ years of progressive FSQA experience in food manufacturing or CPG environments.
* PCQI and HACCP required; SQF/BRC auditor credentials preferred.
* Robust attention to details and highly organized record keeping and process improvement.
* Experience leading audits, recalls, and certification programs (Organic, ROC, Non-GMO, Kosher, Fair Trade, etc.).
* Expertise in FDA, FSMA, USDA, Prop 65, and global food regulations.
* Advanced proficiency in Excel and QA systems; experience with Power BI or digital traceability platforms is a plus.
* English Required, proficiency is Spanish a plus.
* Excellent written, verbal, and analytical skills.
* Able to effectively prioritize workload and work independently in a startup environment.
* Ability to travel domestically and internationally (up to 30%).
Hiring Range: $135,000 to $155,000 USD Annual
At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from $110,480.00 - $165,720.00 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.
Benefits
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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