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Ramp agent vs information technology technician

The differences between ramp agents and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $30,721 average annual salary of a ramp agent.

The top three skills for a ramp agent include safety procedures, loaders and service aircraft. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Ramp agent vs information technology technician overview

Ramp AgentInformation Technology Technician
Yearly salary$30,721$49,031
Hourly rate$14.77$23.57
Growth rate-10%
Number of jobs26,619118,881
Job satisfaction--
Most common degreeHigh School Diploma, 45%Bachelor's Degree, 47%
Average age4542
Years of experience-2

What does a ramp agent do?

A ramp agent is an individual responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Ramp agent vs information technology technician salary

Ramp agents and information technology technicians have different pay scales, as shown below.

Ramp AgentInformation Technology Technician
Average salary$30,721$49,031
Salary rangeBetween $24,000 And $38,000Between $28,000 And $83,000
Highest paying CityMinneapolis, MNUrban Honolulu, HI
Highest paying stateMinnesotaHawaii
Best paying companyFedExCravath
Best paying industry-Finance

Differences between ramp agent and information technology technician education

There are a few differences between a ramp agent and an information technology technician in terms of educational background:

Ramp AgentInformation Technology Technician
Most common degreeHigh School Diploma, 45%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common college-Stanford University

Ramp agent vs information technology technician demographics

Here are the differences between ramp agents' and information technology technicians' demographics:

Ramp AgentInformation Technology Technician
Average age4542
Gender ratioMale, 82.3% Female, 17.7%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 7.8% Unknown, 6.1% Hispanic or Latino, 23.1% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.2%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage12%11%

Differences between ramp agent and information technology technician duties and responsibilities

Ramp agent example responsibilities.

  • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
  • Include safely driving and operating grind equipment such as tugs, belt loaders, and tow tractors in area of congestion.
  • Operate tugs, baggage belt loaders, FMC loaders and other equipment to safely and efficiently perform grind servicing for commercial airliners
  • Calculate, issue, and re-issu international tickets; prepare prepaid ticket-advice; fulfill ticket counter and departure gate check-in duties.
  • Marshal aircraft for arrivals and departures including following all safety procedures and ensure proper communication with the aircrew.
  • Operate portable radio or headphones.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Ramp agent vs information technology technician skills

Common ramp agent skills
  • Safety Procedures, 21%
  • Loaders, 18%
  • Service Aircraft, 13%
  • Belt Loaders, 9%
  • Unload Cargo, 8%
  • Customer Service, 7%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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