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Ramp agent vs reservation sales agent

The differences between ramp agents and reservation sales agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation sales agent has an average salary of $35,459, which is higher than the $30,721 average annual salary of a ramp agent.

The top three skills for a ramp agent include safety procedures, loaders and service aircraft. The most important skills for a reservation sales agent are reservations, customer service, and booking.

Ramp agent vs reservation sales agent overview

Ramp AgentReservation Sales Agent
Yearly salary$30,721$35,459
Hourly rate$14.77$17.05
Growth rate--
Number of jobs26,619200,677
Job satisfaction--
Most common degreeHigh School Diploma, 45%Bachelor's Degree, 47%
Average age4545
Years of experience--

What does a ramp agent do?

A ramp agent is an individual responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.

What does a reservation sales agent do?

A reservation sales agent informs customers of products and services offered in hotels, car rentals, airlines, and resorts. They also inform customers of the attraction sites available, directions, and any information they might need through their trip. They are the go-between for the customers and the facilities they are looking for.

Ramp agent vs reservation sales agent salary

Ramp agents and reservation sales agents have different pay scales, as shown below.

Ramp AgentReservation Sales Agent
Average salary$30,721$35,459
Salary rangeBetween $24,000 And $38,000Between $31,000 And $40,000
Highest paying CityMinneapolis, MNAlbuquerque, NM
Highest paying stateMinnesotaNew Mexico
Best paying companyFedExAspen Snowmass
Best paying industry-Media

Differences between ramp agent and reservation sales agent education

There are a few differences between a ramp agent and a reservation sales agent in terms of educational background:

Ramp AgentReservation Sales Agent
Most common degreeHigh School Diploma, 45%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common college--

Ramp agent vs reservation sales agent demographics

Here are the differences between ramp agents' and reservation sales agents' demographics:

Ramp AgentReservation Sales Agent
Average age4545
Gender ratioMale, 82.3% Female, 17.7%Male, 28.4% Female, 71.6%
Race ratioBlack or African American, 7.8% Unknown, 6.1% Hispanic or Latino, 23.1% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.2%Black or African American, 7.7% Unknown, 5.7% Hispanic or Latino, 23.0% Asian, 6.3% White, 56.4% American Indian and Alaska Native, 1.0%
LGBT Percentage12%12%

Differences between ramp agent and reservation sales agent duties and responsibilities

Ramp agent example responsibilities.

  • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
  • Include safely driving and operating grind equipment such as tugs, belt loaders, and tow tractors in area of congestion.
  • Operate tugs, baggage belt loaders, FMC loaders and other equipment to safely and efficiently perform grind servicing for commercial airliners
  • Calculate, issue, and re-issu international tickets; prepare prepaid ticket-advice; fulfill ticket counter and departure gate check-in duties.
  • Marshal aircraft for arrivals and departures including following all safety procedures and ensure proper communication with the aircrew.
  • Operate portable radio or headphones.
  • Show more

Reservation sales agent example responsibilities.

  • Provide customer service and achieve sales quotas by efficiently answering and completing incoming reservations calls quickly.
  • Receive and handle high volume of inbound customer calls booking domestic and international airline reservations.
  • Communicate information regarding designate VIP reservations.
  • Assist customers in booking reservations to international/domestic destinations, while identifying opportunities to sell beneficial options and services.
  • Assist guests and travel representatives with reservations, itineraries and transportation arrangements using a GDS program.
  • Attend agency clients personally and by telephone, to sell tickets for the Amadeus system of the airline.
  • Show more

Ramp agent vs reservation sales agent skills

Common ramp agent skills
  • Safety Procedures, 21%
  • Loaders, 18%
  • Service Aircraft, 13%
  • Belt Loaders, 9%
  • Unload Cargo, 8%
  • Customer Service, 7%
Common reservation sales agent skills
  • Reservations, 51%
  • Customer Service, 8%
  • Booking, 7%
  • Inbound Calls, 3%
  • Front Desk, 3%
  • Resorts, 3%

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