Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between ramp agents and ticket agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a ramp agent has an average salary of $30,721, which is higher than the $28,940 average annual salary of a ticket agent.
The top three skills for a ramp agent include safety procedures, loaders and service aircraft. The most important skills for a ticket agent are reservations, cash handling, and ticket sales.
| Ramp Agent | Ticket Agent | |
| Yearly salary | $30,721 | $28,940 |
| Hourly rate | $14.77 | $13.91 |
| Growth rate | - | - |
| Number of jobs | 26,619 | 28,958 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 45% | Bachelor's Degree, 35% |
| Average age | 45 | 45 |
| Years of experience | - | - |
A ramp agent is an individual responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.
Ticket agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Their day-to-day duties typically include selling tickets in terminals, planning routes using computers and manuals, and calculating ticket costs. In addition, they are responsible for answering customer inquiries and determining seating availability. Other duties may include directing passengers to assigned places for boarding, announcing arrivals and departures, and checking the baggage of passengers.
Ramp agents and ticket agents have different pay scales, as shown below.
| Ramp Agent | Ticket Agent | |
| Average salary | $30,721 | $28,940 |
| Salary range | Between $24,000 And $38,000 | Between $21,000 And $39,000 |
| Highest paying City | Minneapolis, MN | Saint Paul, MN |
| Highest paying state | Minnesota | Minnesota |
| Best paying company | FedEx | AEG |
| Best paying industry | - | Hospitality |
There are a few differences between a ramp agent and a ticket agent in terms of educational background:
| Ramp Agent | Ticket Agent | |
| Most common degree | High School Diploma, 45% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between ramp agents' and ticket agents' demographics:
| Ramp Agent | Ticket Agent | |
| Average age | 45 | 45 |
| Gender ratio | Male, 82.3% Female, 17.7% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 7.8% Unknown, 6.1% Hispanic or Latino, 23.1% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.2% | Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 12% | 12% |