Receiver dispatcher vs dispatcher

The differences between receiver dispatchers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receiver dispatcher and a dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a receiver dispatcher include customer service, inbound calls and CAD. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Receiver dispatcher vs dispatcher overview

	Receiver Dispatcher	Dispatcher
Yearly salary	$42,822	$35,328
Hourly rate	$20.59	$16.98
Growth rate	-8%	4%
Number of jobs	11,072	5,818
Job satisfaction	-	4.25
Most common degree	High School Diploma, 31%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Receiver dispatcher vs dispatcher salary

Receiver dispatchers and dispatchers have different pay scales, as shown below.

	Receiver Dispatcher	Dispatcher
Average salary	$42,822	$35,328
Salary range	Between $24,000 And $75,000	Between $27,000 And $44,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	Mt. San Antonio College
Best paying industry	-	Government

Differences between receiver dispatcher and dispatcher education

There are a few differences between a receiver dispatcher and a dispatcher in terms of educational background:

	Receiver Dispatcher	Dispatcher
Most common degree	High School Diploma, 31%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Receiver dispatcher vs dispatcher demographics

Here are the differences between receiver dispatchers' and dispatchers' demographics:

	Receiver Dispatcher	Dispatcher
Average age	43	43
Gender ratio	Male, 29.3% Female, 70.7%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between receiver dispatcher and dispatcher duties and responsibilities

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

Receiver dispatcher vs dispatcher skills

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%