Regional service technician vs management services technician

Differences between regional service technician and management services technician duties and responsibilities

Regional service technician example responsibilities.

• Manage and organize SharePoint database for machine allocation.
• Install switches, routers, firewalls, Cisco access points.
• Maintain Cisco routers, switches, bridges, and wireless devices.
• Require to provide wall to wall support for all computer, network, POS and electronic equipment.
• Image retail store office pc and self check out (USCAN )
• Trouble-shoot, service and repair of HVAC units.
Show more

Management services technician example responsibilities.

• Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
• Work with on-site technicians through Linux terminal to console into Cisco equipment.
• Used remedy ticketing system and administration for creating and assigning work order tickets.
• Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
• Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
• Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.
Show more