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Regional service technician vs service center technician

The differences between regional service technicians and service center technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a regional service technician and a service center technician. Additionally, a regional service technician has an average salary of $48,052, which is higher than the $36,643 average annual salary of a service center technician.

The top three skills for a regional service technician include regional service, customer satisfaction and POS. The most important skills for a service center technician are strong customer service, customer service, and troubleshoot.

Regional service technician vs service center technician overview

Regional Service TechnicianService Center Technician
Yearly salary$48,052$36,643
Hourly rate$23.10$17.62
Growth rate8%8%
Number of jobs92,441129,827
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 37%
Average age4444
Years of experience1212

Regional service technician vs service center technician salary

Regional service technicians and service center technicians have different pay scales, as shown below.

Regional Service TechnicianService Center Technician
Average salary$48,052$36,643
Salary rangeBetween $34,000 And $66,000Between $27,000 And $49,000
Highest paying City-Dartmouth, MA
Highest paying state-Massachusetts
Best paying company-Ernst & Young
Best paying industry-Technology

Differences between regional service technician and service center technician education

There are a few differences between a regional service technician and a service center technician in terms of educational background:

Regional Service TechnicianService Center Technician
Most common degreeAssociate Degree, 45%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Regional service technician vs service center technician demographics

Here are the differences between regional service technicians' and service center technicians' demographics:

Regional Service TechnicianService Center Technician
Average age4444
Gender ratioMale, 89.5% Female, 10.5%Male, 71.9% Female, 28.1%
Race ratioBlack or African American, 5.8% Unknown, 3.8% Hispanic or Latino, 13.0% Asian, 1.8% White, 74.7% American Indian and Alaska Native, 0.8%Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between regional service technician and service center technician duties and responsibilities

Regional service technician example responsibilities.

  • Manage and organize SharePoint database for machine allocation.
  • Install switches, routers, firewalls, Cisco access points.
  • Maintain Cisco routers, switches, bridges, and wireless devices.
  • Require to provide wall to wall support for all computer, network, POS and electronic equipment.
  • Image retail store office pc and self check out (USCAN )
  • Trouble-shoot, service and repair of HVAC units.
  • Show more

Service center technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Help build SCO Unix servers for the upgrading of EAS and UCAPERS from 3B2's to Pentium base servers.
  • Monitor and troubleshoot state own fiber-optic telecommunications network.
  • Include regularly schedule maintenance, safety recalls, computerize alignments, electrical and on-board computer module diagnosis using Audi diagnostic software.
  • Monitor mainframe systems, peripheral devices and network environments identifying and diagnosing issues utilizing various network monitoring tools.

Regional service technician vs service center technician skills

Common regional service technician skills
  • Regional Service, 17%
  • Customer Satisfaction, 12%
  • POS, 7%
  • Customer Service, 6%
  • GPS, 6%
  • Technical Support, 5%
Common service center technician skills
  • Strong Customer Service, 28%
  • Customer Service, 18%
  • Troubleshoot, 7%
  • Technical Support, 4%
  • Hand Tools, 4%
  • Customer Satisfaction, 4%

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