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  • Technical Support Specialist I

    Orlando Utilities Commission 4.5company rating

    Remote support specialist job in Orlando, FL

    OUC - The Reliable One, is presently seeking a Technical Support Specialist I to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a confident, customer-focused, and technically curious professional to provide operational and helpdesk support for OUC's IT systems and enterprise applications. This role is fast-paced and collaborative and requires a candidate who is eager to learn, solution-oriented, and takes ownership of their work. In this role, you will support day-to-day IT operations by diagnosing and resolving hardware and software issues, managing support tickets, and monitoring operational jobs using Control-M. You will ensure business-critical processes, such as billing, meter data integration, and vendor payments, are completed accurately, on time, and in accordance with service level expectations. You will also participate in on-call rotations after initial training, provide cross-functional coverage as needed, and assist with testing and implementing new systems and process improvements. The ideal candidate is comfortable communicating clearly and confidently, can articulate technical issues concisely to internal and external customers, and thrives in a team-oriented environment. You should be a team player willing to ask questions, learn quickly, and contribute solutions, while supporting a highly experienced and collaborative team. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * High School Diploma or GED (required); some college or technical certifications are a plus. * Minimum of 1 year of experience in a call center or customer service environment providing technical support. * At least 1 year of experience with data processing, IT support, or helpdesk operations. * Familiarity with Control-M or similar job scheduling software; BMC FootPrints and FTP protocols are a plus but not required. * Strong proficiency in Microsoft Office Suite (Teams, Word, Excel, Outlook, etc.) and general computer hardware/software troubleshooting. * Excellent communication skills, with the ability to articulate technical issues clearly and concisely to diverse audiences. * A collaborative, team-oriented mindset and the confidence to ask questions and take ownership of their work. * Flexible and adaptable, able to participate in on-call rotations including overnight and weekend coverage after initial training. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $ 22.26 - $ 27.83 per hour (Est. $46,309 - $57,888 annually) - commensurate with experience Location: "The Greenest Building in Downtown"- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose Respond to requests for technical and functional assistance in person, via phone, or electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Also responsible for ensuring that all data processes are completed in a timely manner to support billing, meter data integration, vendor payments, and other OUC business critical applications. Research issues related to Enterprise level monitoring such as health of the network, servers, security threats and batch schedules. * Primary Functions Diagnose, troubleshoot and resolve technical problems and advise customer on appropriate action via phone, email, and/or walk-ins; * Manage, review, and work incoming tickets within BMC FootPrints and redirect problems to appropriate resource if they cannot be resolved by the Help Desk; * Review and respond to incoming emails from the IT support mailbox, and create tickets accordingly in BMC FootPrints; * Log all Help Desk interactions in BMC FootPrints ticketing system; * Update and repair software and/or applications as required for customers; * Override approvals within BMC FootPrints as required and make administrative changes to customer and agent profiles as required; * Document steps for new procedures or changes in procedures and share with team, as well as upload to ShareIT site; * Rotate on-call duties weekly amongst team members. This requires 24 hour, 7 days a week, availability to respond to customer problems; * Work with Manager and Business Analysts within IT as necessary on special projects or pending changes to TOS procedures; * Work with other IT Application teams on triage support transition documentation; * Research and seek solutions to more difficult problems of issues that arise; * Remain abreast of IT Support policies and procedures; * Assist other TOS Specialists with applications and software when needed; * Attend and participate in daily IT Support call; * Coordinate, monitor, and verify production batch jobs on local and enterprise schedulers; * Analyze File Transfer Protocol (FTP) logs, troubleshoot problems and cancel/rerun/restart batch jobs and failed data processes; * Ensure that the 24 hour job run schedule is completed within the Service Level Agreements (SLA) timeframe; * Assist with testing of new hardware, software and business processes in test/development/User Acceptance Testing (UAT) environments prior to production installs and monitor testing turnover; * Open OUC FootPrints incident tickets and work service requests; * Contact internal customers and external vendors to verify and complete business processes; * Support network and storage configuration, data center operations and infrastructure hardware/software (i.e. Microsoft server platforms, System Center, etc.); * Maintain accurate, technical documentation and event turnover for management and IT partners; communicate threats, issues and missed SLA levels through incident management and call-out protocols; * Perform other duties as assigned. Technical Requirements * Working knowledge of all, but not limited to the following: * Mathematics; * Computer Equipment; * Information Processing; * Technology Hardware/Software; * Software logs; * Technical documentation; * Shift turnover; * Operational manual; * Familiarity with all, but not limited to the following: * Software Applications (i.e. PSERM, CC&B, AutoCAD, FootPrints Service Core); * Unix/Linux Windows 10/11; * Control-M; * FTP Protocols; * Communicate with customers with the objective to process transactions or resolve problems; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; * Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/Certification/Years of Experience Requirements * High School Diploma or GED (required). * One (1) year experience working in a call center environment or Customer Service or related industry providing technical support (required). * Minimum of one (1) year of experience in data processing i.e. working with computer software/hardware/helpdesk support or similar (required). Working Conditions This job is absent of disagreeable working conditions. It is performed in an office work environment. This job requires the ability to work a flexible and changing schedule. The team operates 24/7/365, including weekends and holidays and therefore will require working a variety of schedules and remain on-call as scheduled. Physical Requirements This job includes very frequent speaking/hearing, reading/writing/typing, and computer use. This job requires frequent standing, walking, sitting, and bending. There may be occasional climbing, kneeling, reaching overhead, etc. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled
    $46.3k-57.9k yearly 6d ago
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  • Technical Support Specialist

    Wavetronix 3.6company rating

    Remote support specialist job in Oviedo, FL

    Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $38k-69k yearly est. Auto-Apply 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Orlando, FL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-57k yearly est. 8d ago
  • Business Application Support Specialist - AMERICAS

    FAAC Technologies

    Remote support specialist job in Rockledge, FL

    We are HIRING for an IT Application Helpdesk Specialist to join our team! Do you have experience with managing Microsoft Dynamics 365 CRM, ERP, and SAP? The IT Application Helpdesk Specialist is the first point of contact for our internal application support requests. The role provides first-level support to our users, resolve issues where possible, and escalate to our Headquarters (HQ) team in Italy when needed. In addition to daily support, you will actively contribute to new system deploy and enhancements, ensuring a smooth adoption across our subsidiaries in North and South America. This role is in office at our Rockledge, Fl location with some international travel. Key Responsibilities: Serve as the first line of support for application-related tickets submitted through our Helpdesk system. Troubleshoot and resolve issues or escalate to HQ specialists when appropriate. Ensure accurate logging, classification, and follow-up of all requests. Support HQ and local business teams during project deployments, including: Facilitate training activities Coordinating the business in User Acceptance Testing (UAT) Assisting users during go-live Provide consistent application support across all FAAC entities in the Americas. Required Qualifications: Previous experience in IT Helpdesk / Application Support, ideally with ERP or CRM systems. Basic knowledge of SAP as a user or technical user (competences on Finance, Sales, or Logistics processes is a plus). Strong analytical and troubleshooting abilities. High respect for established processes and procedures. Able to work in a global environment. Preferred Qualifications: Prior experience providing customer support in a call center, help desk, or technical support environment, with a focus on troubleshooting and resolving issues. Bilingual in English and Spanish or Portuguese a plus.
    $60k-105k yearly est. Auto-Apply 41d ago
  • Skilled Contract Technician

    Smart 4.4company rating

    Remote support specialist job in Orlando, FL

    Smart has provided quality support to the themed entertainment industry. We specialize in new attractions, renovations, upgrades, scheduled maintenance, and project management. Job Description We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner. To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks. Responsibilities: · Preparing job sites, materials, and tools · Maintenance installation and support · Use construction and maintenance tools and equipment to complete daily tasks · Loading and unloading of materials, tools, and equipment · Removing debris, garbage, and dangerous materials from sites · Follow instructions from supervisors to perform manual labor tasks · Put together and take apart temporary structures · Follow instruction from Smart Lead & Supervisors · Perform site clean-up. · Other duties as assigned Qualifications Perform necessary tasks in a safe manner Must have reliable transportation Ability to multi-task/cross train with-in various departments Able to physically handle all cleaning tasks, driving tasks and all tasks required Reliable Must be able to stand and walk entire shift for the general labor position Drive to excel and grow within the company is a plus Ability to lift up to 50 lbs 18 Years or older; Must have PPE, and steel toed boots (these can be provided) Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-67k yearly est. 60d+ ago
  • Need Desktop Support Analyst

    360 It Professionals 3.6company rating

    Remote support specialist job in Orlando, FL

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Requirement Must have experience with Windows10 FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project. The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service. The resource will augment existing staff and may or may not be assigned project specific duties. The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards. The resource duties will be assigned by FLVS staff in accordance with the needs of the team. Any content developed and/or delivered for these services shall remain solely owned by FLVS. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $42k-53k yearly est. 1d ago
  • Sr. Product /Logistics Support

    Optimal Solutions and Technologies 3.3company rating

    Remote support specialist job in Orlando, FL

    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Sr. Product/Logistics Support Description of specific duties in a typical workday for this position: * The Sr. Product Support / Logistics Support provides lifecycle logistics and sustainment support ensuring threat systems and threat representations are properly planned, fielded, sustained, and supported across Army training and testing environments. The individual integrates logistics, sustainment, and supportability considerations to maintain operational readiness and long-term viability of threat systems. * Responsibilities include supporting development and execution of product support and sustainment strategies for threat systems; assisting with logistics planning, maintenance coordination, and lifecycle documentation; and supporting asset accountability, configuration tracking, and sustainment metrics. The Sr. Product Support / Logistics Support supports inventory management, equipment status tracking, and sustainment reporting for threat system hardware, software, and associated components. * Additional duties include supporting logistics and sustainment inputs to technical and program documentation; coordinating with engineering, test, and evaluation personnel to support deployment, upgrades, repairs, and sustainment activities; and assisting with data collection and analysis related to readiness, availability, and lifecycle performance. The role supports logistics reviews, sustainment assessments, and documentation updates to ensure threat systems remain operationally effective and support training realism requirements. * Product Support / Logistics Support collaborates with engineers, military technical evaluators, and Government stakeholders to ensure threat systems are supportable, maintainable, and aligned with mission objectives. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Engineering Management, or a related discipline * Minimum of 10 years of experience supporting logistics, sustainment, or product support activities within a DoD or Army environment * Demonstrated experience with: * Lifecycle logistics or product support planning * Asset accountability and sustainment tracking * Maintenance and support coordination * Logistics documentation and reporting * Coordination with engineering and operational teams * Active Secret security clearance is required Nice to Have (skills that are not required, but nice to have): * Experience supporting threat systems, OPFOR equipment, or training support systems * Familiarity with: * Threat emulation systems and associated hardware/software * Army logistics and sustainment processes * Configuration management and lifecycle tracking This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $66k-85k yearly est. 16d ago
  • Information Technology

    Vp 3.9company rating

    Remote support specialist job in Orlando, FL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $40k-73k yearly est. Auto-Apply 60d+ ago
  • HEALTH SUPPORT SPECIALIST - 64062462

    State of Florida 4.3company rating

    Remote support specialist job in Orlando, FL

    Working Title: HEALTH SUPPORT SPECIALIST - 64062462 Pay Plan: Career Service 64062462 Salary: $1,328.74- $1,476.38 Biweekly Total Compensation Estimator Tool FLORIDA DEPARTMENT OF HEALTH IN ORANGE COUNTY JOB OPPORTUNITY ANNOUNCMENT OPEN COMPETITIVE APPOINTMENT Class Title: Health Support Specialist Position Number: 64062462 Base Salary: $1,328.74 - $1,476.38 Biweekly Location: 6101 Lake Ellenor Drive Orlando, FL 32809 DOH - Orange is a tobacco free agency. NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. MINIMUM QUALIFICATIONS Willing to learn to perform hemoglobin testing (blood tests) on clients. 1-3 years of verifiable customer service experience. Currently have a valid Florida Driver's License. If not, you will be required to get a Florida Driver's License within 30 days of hire. Requires the incumbent to travel to another WIC locations thought out Orange County. In the absence of a county vehicle, you must have access to a personal vehicle or reliable transportation. Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. This position is a full-time, in-office position. You must be willing to physically come in the office to perform the duties & responsibilities of the position. JOB DUTIES AND RESPONSIBILITIES: This position with the Orange County Special Supplemental Nutrition Program for Women, Infants and Children (WIC) is primarily responsible for certifying potential low risk participants to the program and for providing nutrition education and breastfeeding education. Travel may be required;iIn the absence of a county vehicle, employees are responsible for securing reliable transportation to fulfill their duties effectively during the workday. Interviews and screens participants for demographics and WIC income eligibility. Completes required FL-WiSE WIC computer system screens, temporary certification and ineligibility forms; reviews immunization records as per program requirements. Operates FL-WiSE computer system and related equipment including printers, scanners, pin pads, and network printers. Issues food benefits, special formula, and provides required documents to clients. Responsible for security, storage and inventories including but not limited to special formula and Electronic Benefit Transfer (EBT) cards. Completes daily and monthly inventories as required. Schedules appointments for participants/potential participants through the FL-WiSE WIC data system. Takes height/length and weight measurements. Ensures anthropometric equipment is calibrated and clean at all times. Performs CLIA waived hemoglobin testing for WIC participants. Calibrates and performs daily controls for Hemocue analyzer. Maintains a log of lab results and services performed. Maintains Hemocue machine and keeps work/lab stations clean and organized. Refers clients back to their provider for all below normal results per local policy. Answers questions regarding access to WIC program services and provides information and WIC client related services as requested. Provides information to participants regarding WIC policies and procedures, rights and obligations, and how to use the WIC EBT benefits card. Refers participants to appropriate health department services, other state programs and/or to applicable community agencies and organizations. Performs follow-up activities regarding referrals for WIC program services and for missed WIC program certification appointments. Instructs participant, parent/guardian in the proxy procedure, certification periods, and appointment policies. Completes and/or updates WIC Program Verification of Certification/Identification (VOC) cards. Offers voter registration and maintains appropriate documentation. Interviews and screens participants for Nutrition and Breastfeeding information. Completes nutrition questionnaires and completes required FL-WiSE WIC data system computer screens related to Nutrition History and Breastfeeding as delegated. Provides second nutrition education contact to clients, individuals and/or groups. Ensures nutrition and breastfeeding education and promotion information adheres to appropriate nutrition theme and/or lesson plan and to state and local agency guidelines. Completes proper documentation of nutrition education in FL-WiSE WIC data system. Participates in Outreach activities including but not limited to health fairs, FL DOH events, community programs, contacting healthcare professionals, contacting potential WIC clients, and other outreach activities as assigned. Attends and participates in mandatory staff development and training and required in-service training sessions, as well as regularly scheduled departmental staff meetings. Performs the duties and responsibilities of absent support staff at assigned duty station or at another Orange County WIC program location as requested. Prepares and submits bi-weekly reports of time and services provided. Prepares request for travel reimbursement and submits according to pre-established departmental procedures. Maintains email communications on a daily basis. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION: Knowledge of WIC program policy regarding financial eligibility. Ability to communicate effectively and accurately. Knowledge of WIC program policies. Ability to work independently. Ability to use a computer and computer peripherals effectively. Knowledge of FL WiSE computer system and WIC program policies and procedures. Knowledge of inventory practices. Knowledge of basic math. Knowledge of Microsoft Excel. Ability to communicate effectively. Ability to record information accurately. Knowledge of proper weighing and measuring techniques. Knowledge of WIC program procedures. Skill in calibrating and using medical testing equipment. Ability to keep accurate records. Knowledge of WIC program policies and procedures. Ability to communicate effectively. Knowledge of FL WiSE Data System. Ability to communicate effectively. Knowledge of nutrition basics. Ability to communicate effectively. Ability to communicate effectively. Listening skills. Knowledge of duties of responsibilities of co-workers in the WIC program office. Ability to establish and maintain effective working relationships. Knowledge of arithmetic. Ability to plan in order to meet deadlines. Knowledge of Microsoft Outlook. Ability to be flexible. Where you will be working: 6101 Lake Ellenor Drive, Orlando, FL 32809 Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $1.3k-1.5k biweekly 4d ago
  • Vehicle Product Application Specialist

    Integro Professional Services 4.2company rating

    Remote support specialist job in Orlando, FL

    Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience. JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. No prior automotive experience is required - paid onsite training is available! What we offer: Competitive compensation with bonus/incentive potential Payroll processed weekly with direct deposit Healthcare options including medical, vision, and dental 401(k) savings and retirement plans Life insurance Paid time off Paid onsite training with growth opportunities Full-time and part-time positions available What we are looking for: Respectful and reliable with a positive “team-player” mindset. Exceptional attention to detail. Strong work ethic with the ability to work in a fast-paced, customer service-driven environment. Present yourself well with a clean, professional appearance. Excellent communication and time management skills. Flexible schedule and available weekends. Proactive, reliable, and trustworthy. Takes pride in their work and enjoys working outdoors. Valid driver's license with a clean driving record. Pass drug screening and background check. Prior automotive experience is a plus but not required. Overview of this position's responsibilities: Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants. Printing and applying marketing or vehicle information. Checking and filling tire pressure. Inspect vehicles for noticeable defects and communicate all defects to the manager. Must maintain a safe, clean, and organized work area. Follow all safety instructions and company policies. Provide exceptional customer service and work with your team to ensure all customer needs are met. Other duties may be assigned based on location requirements. This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions. Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today! With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
    $500-850 weekly Auto-Apply 34d ago
  • Field App Specialist

    Unusual MacHines

    Remote support specialist job in Orlando, FL

    Job Description You in This Role As an FPV Drone Systems Engineer at Unusual Machines, you will be responsible for building, configuring, tuning, and supporting FPV drones for enterprise customers. You'll work hands-on with flight controllers, receivers, ESCs, video systems, and airframes to deliver reliable, high-performance drone configurations tailored to customer needs. This role sits at the intersection of FPV flight performance, system integration, and customer requirements. You'll immediately contribute to active customer projects, then continue refining standardized configurations and processes that scale across enterprise and manufacturer partnerships. This is a highly practical, impact-driven role for someone who thrives in fast-moving environments and enjoys solving complex FPV challenges. A Day in the Life PID and filter tuning for FPV drones Building, configuring, and validating FPV drone systems Diagnosing receiver, control, and video issues-often remotely Configuring drones using Betaflight and related flight control software Organizing project files, configurations, and documentation Collaborating with cross-functional teams to meet tight project deadlines Communicating technical guidance to users with varying levels of FPV experience What You'll Do Build, configure, and tune FPV drones for enterprise customer applications Perform PID tuning, filter tuning, and flight performance optimization Configure and troubleshoot flight controllers using Betaflight Diagnose and resolve receiver, radio, and FPV video system issues Develop standardized drone configurations aligned with customer needs Support project planning, documentation, and delivery tracking Work with manufacturers to communicate customer requirements and technical feedback Travel domestically for training programs and on-site support as needed What You'll Bring Required: Strong FPV drone experience using Mode 2 controls Advanced working knowledge of Betaflight Deep understanding of FPV drone components and system integration Hands-on experience with PID and filter tuning Ability to troubleshoot and diagnose issues without always having physical access to the drone Comfort working in a fast-paced environment with tight deadlines Preferred: Experience with INAV, PX4, or ArduPilot / Mission Planner Enterprise, defense, or commercial drone experience Experience supporting or training less-experienced operators What You'll Gain Direct impact on enterprise and customer-facing FPV drone solutions Hands-on ownership of drone configurations used in real-world applications Close collaboration with engineering, manufacturing, and customer-facing teams Exposure to manufacturer partnerships and product direction discussions A highly practical, high-impact role working on cutting-edge FPV systems You'll work closely with Engineering, Operations, and external partners to ensure FPV drone systems are reliable, scalable, and aligned with Unusual Machines' enterprise and customer requirements. Compensation & Benefits Competitive compensation package Comprehensive benefits including medical, dental, and vision 401(k) Unlimited PTO Catered lunches for all employees every day of the week Employee product discounts About Us Unusual Machines is a U.S.-based drone and drone parts company focused on the small and First-Person View (FPV) segments of the drone market. Our brands - Rotor Riot and Fat Shark - are two of the most respected names in FPV and have helped shape the industry through e-commerce, product development, and a deep connection with the pilot community. We're expanding into enterprise and defense - bringing our obsessive attention to performance, design, and U.S.-based manufacturing into high-stakes environments like search and rescue, STEM education, and military innovation. With several of our products already approved by the Defense Innovation Unit, we're solving procurement issues for customers who demand speed, agility, and compliance. If you love working at the intersection of community, content, and cutting-edge technology, you'll feel right at home here. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Unusual Machines participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. We unfortunately cannot offer visa sponsorship for this position.
    $36k-65k yearly est. 9d ago
  • Engineering Support Specialist (Work Order Management)

    Us Tech Solutions 4.4company rating

    Remote support specialist job in Longwood, FL

    **70%: Perform Design Tool entry, work management system and general support to Designers and management of system queues** + Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods. + Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work. + Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work. + Work order creation based on assistance from designers + Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting). + Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services) + Verifies/completes the dependencies in the work management system prior to releasing job(s). + Assists Designer with updating work management system for status, project comments, or customer comments and contact information. **20%: Communicates and coordinates with internal/external customers** + Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery. + Compiles, reviews, and prints reports from work management system as needed + Contacts customers to confirm project details and schedules (depending on Enable) + Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary. + Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed (Ex. Phone number lookup to in-depth work management/design tool changes). + Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed. + Demonstrates excellent customer skills + Possesses effective written and verbal communication and interpersonal skills + Collaborates effectively in a team environment + Demonstrates proficiency in Microsoft Office suite + Exhibits flexibility and dependability during storm events and regular work + Effectively manages stressful situations + Demonstrated proficiency in computer-based work management systems + Knowledgeable of E&CP processes, work management system, and related computer applications + Experience using computer-based drawing tools **5%: Handles customer information system inquiries and centralized group requests** + To and from requests from call center representatives + Supports designer with obtaining information out of customer information systems **5%: Engagement/Safety and other** + Prepares for and provides storm support as needed + Supports Human Performance safety culture through active participation in safety meetings + Follows ergonomics and office safety guidelines + Supports corporate initiatives + Demonstrates a commitment to continuous learning and development. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $24k-36k yearly est. 11d ago
  • Underwriting Support Specialist

    Frontline Homeowners Insurance

    Remote support specialist job in Lake Mary, FL

    Job Description Our Mission and Values At Frontline Insurance, our mission is to Make Things Better. The Underwriting Support Specialist is essential to this goal, helping us deliver outstanding service and proactive solutions to our customers. By focusing on each customer's needs, we strive to improve their experience with every interaction. What sets Frontline Insurance apart is our commitment to our core values: Integrity, Patriotism, Family, and Creativity. These values guide all our decisions and actions, ensuring that we make a meaningful difference and achieve remarkable results together. If you want a role as an Underwriting Support Specialist where you can have an impact and advance your career, this is your opportunity to start your next adventure. Comprehensive Benefits Hybrid work schedule: Enjoy flexibility in your work environment. Health & Wellness: Access to company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (both Short-Term and Long-Term). Financial Security: Benefit from a 401k Retirement Plan with a generous 9% company match. Work-Life Balance: Receive four weeks of PTO and Pet Insurance to support your furry family members. Role Responsibilities Manage and process returned mail according to established guidelines, including sorting, scanning, sending agency notifications, and documenting policy updates as needed. Scan documents into the imaging system, link items to appropriate policies, and identify document types for workflow management. Process simple to moderate endorsements, including mortgage changes and property or mailing address updates. Respond to telephone inquiries from policyholders and mortgage companies regarding coverage verification and billing information. Assist policyholders with setting up the customer portal and resetting passwords. Link queues in Image Now to ensure endorsement work is routed correctly. Support projects that enhance the efficiency and accuracy of the personal lines underwriting department. Perform light data entry in accordance with defined guidelines. Carry out other job-related duties as assigned. Qualifications High school diploma or GED required; undergraduate education is desirable. One to three years of insurance-related experience and/or training, or an equivalent combination of education and experience. 20-44 or 2-20 insurance license preferred. Why Join Frontline Insurance? Frontline Insurance is more than a workplace; it is a community of innovators, problem solvers, and dedicated professionals who uphold our core values: Integrity, Patriotism, Family, and Creativity. We foster a collaborative, inclusive, and growth-oriented environment where every team member has the opportunity to thrive. Commitment to Diversity and Inclusion Frontline Insurance is proud to be an equal-opportunity employer. We are dedicated to creating a diverse and inclusive workplace. Discrimination and harassment of any kind-based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws-are strictly prohibited.
    $39k-58k yearly est. 22d ago
  • Specialist, Field Station - Florida

    Scotts Miracle-Gro Company

    Remote support specialist job in Apopka, FL

    Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a Biology Specialist who will join our SMG Research & Development team in Apopka,FL. The Field Research Specialist plays a critical role in supporting and coordinating field operations for various research activities focused on plant studies and growing media. This position collaborates with R&D staff to establish and maintain field research projects and trials, ensuring adherence to research protocols and successful achievement of research objectives. The role involves hands-on participation in various operational tasks, including plot layout, tillage, fertilization, pest control, planting, mechanical weed control, and harvesting. The Specialist is also responsible for detailed record-keeping, plant monitoring, data collection and reporting to support effective research outcomes. What you'll do in this role: ●Plan, execute, and setup research trials according to strict protocols. ●Plot layout, tillage, fertilizer and chemical applications. Planting, pest control, harvesting, sanitation. ●Record field observations, data entry and analysis, prepare reports. ●Regular field scouting, pest monitoring. Report and proactively address any issues. ●Assist in maintaining field station research readiness. What you'll need to be successful: ●Minimum BS degree in Horticulture, Agronomy, Plant/Weed/Soil Science. ●Ability to work independently. ●Ability to operate or learn to operate medium size tractors with attachments, landscape maintenance equipment, pesticide sprayers. ●Ability to analyze and interpret research data and field observations. ●Excellent organizational skills with a keen attention to detail. ●Effective communication skills and the ability to work collaboratively in a team environment. The starting budgeted pay range for this role will generally fall between $56,700.00 - $66,700.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… * Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more * We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. * We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. * Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. * Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
    $56.7k-66.7k yearly Auto-Apply 19d ago
  • Specialist, Field Station - Florida

    The Scotts Miracle-Gro Company

    Remote support specialist job in Apopka, FL

    Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a Biology Specialist who will join our SMG Research & Development team in Apopka,FL. The Field Research Specialist plays a critical role in supporting and coordinating field operations for various research activities focused on plant studies and growing media. This position collaborates with R&D staff to establish and maintain field research projects and trials, ensuring adherence to research protocols and successful achievement of research objectives. The role involves hands-on participation in various operational tasks, including plot layout, tillage, fertilization, pest control, planting, mechanical weed control, and harvesting. The Specialist is also responsible for detailed record-keeping, plant monitoring, data collection and reporting to support effective research outcomes. What you'll do in this role: ●Plan, execute, and setup research trials according to strict protocols. ●Plot layout, tillage, fertilizer and chemical applications. Planting, pest control, harvesting, sanitation. ●Record field observations, data entry and analysis, prepare reports. ●Regular field scouting, pest monitoring. Report and proactively address any issues. ●Assist in maintaining field station research readiness. What you'll need to be successful: ●Minimum BS degree in Horticulture, Agronomy, Plant/Weed/Soil Science. ●Ability to work independently. ●Ability to operate or learn to operate medium size tractors with attachments, landscape maintenance equipment, pesticide sprayers. ●Ability to analyze and interpret research data and field observations. ●Excellent organizational skills with a keen attention to detail. ●Effective communication skills and the ability to work collaboratively in a team environment. The starting budgeted pay range for this role will generally fall between $56,700.00 - $66,700.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
    $56.7k-66.7k yearly Auto-Apply 20d ago
  • Technical Support Specialist I

    OUC 4.5company rating

    Remote support specialist job in Orlando, FL

    OUC - The Reliable One, is presently seeking a Technical Support Specialist I to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a confident, customer-focused, and technically curious professional to provide operational and helpdesk support for OUC's IT systems and enterprise applications. This role is fast-paced and collaborative and requires a candidate who is eager to learn, solution-oriented, and takes ownership of their work. In this role, you will support day-to-day IT operations by diagnosing and resolving hardware and software issues, managing support tickets, and monitoring operational jobs using Control-M. You will ensure business-critical processes, such as billing, meter data integration, and vendor payments, are completed accurately, on time, and in accordance with service level expectations. You will also participate in on-call rotations after initial training, provide cross-functional coverage as needed, and assist with testing and implementing new systems and process improvements. The ideal candidate is comfortable communicating clearly and confidently, can articulate technical issues concisely to internal and external customers, and thrives in a team-oriented environment. You should be a team player willing to ask questions, learn quickly, and contribute solutions, while supporting a highly experienced and collaborative team. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: High School Diploma or GED (required); some college or technical certifications are a plus. Minimum of 1 year of experience in a call center or customer service environment providing technical support. At least 1 year of experience with data processing, IT support, or helpdesk operations. Familiarity with Control-M or similar job scheduling software; BMC FootPrints and FTP protocols are a plus but not required. Strong proficiency in Microsoft Office Suite (Teams, Word, Excel, Outlook, etc.) and general computer hardware/software troubleshooting. Excellent communication skills, with the ability to articulate technical issues clearly and concisely to diverse audiences. A collaborative, team-oriented mindset and the confidence to ask questions and take ownership of their work. Flexible and adaptable, able to participate in on-call rotations including overnight and weekend coverage after initial training. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $ 22.26 - $ 27.83 per hour (Est. $46,309 - $57,888 annually) - commensurate with experience Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose Respond to requests for technical and functional assistance in person, via phone, or electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Also responsible for ensuring that all data processes are completed in a timely manner to support billing, meter data integration, vendor payments, and other OUC business critical applications. Research issues related to Enterprise level monitoring such as health of the network, servers, security threats and batch schedules. Primary Functions Diagnose, troubleshoot and resolve technical problems and advise customer on appropriate action via phone, email, and/or walk-ins; Manage, review, and work incoming tickets within BMC FootPrints and redirect problems to appropriate resource if they cannot be resolved by the Help Desk; Review and respond to incoming emails from the IT support mailbox, and create tickets accordingly in BMC FootPrints; Log all Help Desk interactions in BMC FootPrints ticketing system; Update and repair software and/or applications as required for customers; Override approvals within BMC FootPrints as required and make administrative changes to customer and agent profiles as required; Document steps for new procedures or changes in procedures and share with team, as well as upload to ShareIT site; Rotate on-call duties weekly amongst team members. This requires 24 hour, 7 days a week, availability to respond to customer problems; Work with Manager and Business Analysts within IT as necessary on special projects or pending changes to TOS procedures; Work with other IT Application teams on triage support transition documentation; Research and seek solutions to more difficult problems of issues that arise; Remain abreast of IT Support policies and procedures; Assist other TOS Specialists with applications and software when needed; Attend and participate in daily IT Support call; Coordinate, monitor, and verify production batch jobs on local and enterprise schedulers; Analyze File Transfer Protocol (FTP) logs, troubleshoot problems and cancel/rerun/restart batch jobs and failed data processes; Ensure that the 24 hour job run schedule is completed within the Service Level Agreements (SLA) timeframe; Assist with testing of new hardware, software and business processes in test/development/User Acceptance Testing (UAT) environments prior to production installs and monitor testing turnover; Open OUC FootPrints incident tickets and work service requests; Contact internal customers and external vendors to verify and complete business processes; Support network and storage configuration, data center operations and infrastructure hardware/software (i.e. Microsoft server platforms, System Center, etc.); Maintain accurate, technical documentation and event turnover for management and IT partners; communicate threats, issues and missed SLA levels through incident management and call-out protocols; Perform other duties as assigned. Technical Requirements Working knowledge of all, but not limited to the following: Mathematics; Computer Equipment; Information Processing; Technology Hardware/Software; Software logs; Technical documentation; Shift turnover; Operational manual; Familiarity with all, but not limited to the following: Software Applications (i.e. PSERM, CC&B, AutoCAD, FootPrints Service Core); Unix/Linux Windows 10/11; Control-M; FTP Protocols; Communicate with customers with the objective to process transactions or resolve problems; Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/Certification/Years of Experience Requirements High School Diploma or GED (required). One (1) year experience working in a call center environment or Customer Service or related industry providing technical support (required). Minimum of one (1) year of experience in data processing i.e. working with computer software/hardware/helpdesk support or similar (required). Working Conditions This job is absent of disagreeable working conditions. It is performed in an office work environment. This job requires the ability to work a flexible and changing schedule. The team operates 24/7/365, including weekends and holidays and therefore will require working a variety of schedules and remain on-call as scheduled. Physical Requirements This job includes very frequent speaking/hearing, reading/writing/typing, and computer use. This job requires frequent standing, walking, sitting, and bending. There may be occasional climbing, kneeling, reaching overhead, etc. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled
    $46.3k-57.9k yearly 5d ago
  • Need Desktop Support Analyst

    360 It Professionals 3.6company rating

    Remote support specialist job in Orlando, FL

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Requirement Must have experience with Windows10 FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project. The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service. The resource will augment existing staff and may or may not be assigned project specific duties. The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards. The resource duties will be assigned by FLVS staff in accordance with the needs of the team. Any content developed and/or delivered for these services shall remain solely owned by FLVS. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $42k-53k yearly est. 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Deltona, FL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-56k yearly est. 8d ago
  • Field App Specialist

    Unusual MacHines

    Remote support specialist job in Orlando, FL

    You in This Role As an FPV Drone Systems Engineer at Unusual Machines, you will be responsible for building, configuring, tuning, and supporting FPV drones for enterprise customers. You'll work hands-on with flight controllers, receivers, ESCs, video systems, and airframes to deliver reliable, high-performance drone configurations tailored to customer needs. This role sits at the intersection of FPV flight performance, system integration, and customer requirements. You'll immediately contribute to active customer projects, then continue refining standardized configurations and processes that scale across enterprise and manufacturer partnerships. This is a highly practical, impact-driven role for someone who thrives in fast-moving environments and enjoys solving complex FPV challenges. A Day in the Life * PID and filter tuning for FPV drones * Building, configuring, and validating FPV drone systems * Diagnosing receiver, control, and video issues-often remotely * Configuring drones using Betaflight and related flight control software * Organizing project files, configurations, and documentation * Collaborating with cross-functional teams to meet tight project deadlines * Communicating technical guidance to users with varying levels of FPV experience What You'll Do * Build, configure, and tune FPV drones for enterprise customer applications * Perform PID tuning, filter tuning, and flight performance optimization * Configure and troubleshoot flight controllers using Betaflight * Diagnose and resolve receiver, radio, and FPV video system issues * Develop standardized drone configurations aligned with customer needs * Support project planning, documentation, and delivery tracking * Work with manufacturers to communicate customer requirements and technical feedback * Travel domestically for training programs and on-site support as needed What You'll Bring Required: * Strong FPV drone experience using Mode 2 controls * Advanced working knowledge of Betaflight * Deep understanding of FPV drone components and system integration * Hands-on experience with PID and filter tuning * Ability to troubleshoot and diagnose issues without always having physical access to the drone * Comfort working in a fast-paced environment with tight deadlines Preferred: * Experience with INAV, PX4, or ArduPilot / Mission Planner * Enterprise, defense, or commercial drone experience * Experience supporting or training less-experienced operators What You'll Gain * Direct impact on enterprise and customer-facing FPV drone solutions * Hands-on ownership of drone configurations used in real-world applications * Close collaboration with engineering, manufacturing, and customer-facing teams * Exposure to manufacturer partnerships and product direction discussions * A highly practical, high-impact role working on cutting-edge FPV systems You'll work closely with Engineering, Operations, and external partners to ensure FPV drone systems are reliable, scalable, and aligned with Unusual Machines' enterprise and customer requirements. Compensation & Benefits * Competitive compensation package * Comprehensive benefits including medical, dental, and vision * 401(k) * Unlimited PTO * Catered lunches for all employees every day of the week * Employee product discounts About Us Unusual Machines is a U.S.-based drone and drone parts company focused on the small and First-Person View (FPV) segments of the drone market. Our brands - Rotor Riot and Fat Shark - are two of the most respected names in FPV and have helped shape the industry through e-commerce, product development, and a deep connection with the pilot community. We're expanding into enterprise and defense - bringing our obsessive attention to performance, design, and U.S.-based manufacturing into high-stakes environments like search and rescue, STEM education, and military innovation. With several of our products already approved by the Defense Innovation Unit, we're solving procurement issues for customers who demand speed, agility, and compliance. If you love working at the intersection of community, content, and cutting-edge technology, you'll feel right at home here. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Unusual Machines participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. We unfortunately cannot offer visa sponsorship for this position.
    $36k-65k yearly est. 8d ago
  • Vehicle Product Application Specialist

    Integro Professional Services 4.2company rating

    Remote support specialist job in Haines City, FL

    Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience. JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. No prior automotive experience is required - paid onsite training is available! What we offer: Competitive compensation with bonus/incentive potential Payroll processed weekly with direct deposit Healthcare options including medical, vision, and dental 401(k) savings and retirement plans Life insurance Paid time off Paid onsite training with growth opportunities Full-time and part-time positions available What we are looking for: Respectful and reliable with a positive “team-player” mindset. Exceptional attention to detail. Strong work ethic with the ability to work in a fast-paced, customer service-driven environment. Present yourself well with a clean, professional appearance. Excellent communication and time management skills. Flexible schedule and available weekends. Proactive, reliable, and trustworthy. Takes pride in their work and enjoys working outdoors. Valid driver's license with a clean driving record. Pass drug screening and background check. Prior automotive experience is a plus but not required. Overview of this position's responsibilities: Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants. Printing and applying marketing or vehicle information. Checking and filling tire pressure. Inspect vehicles for noticeable defects and communicate all defects to the manager. Must maintain a safe, clean, and organized work area. Follow all safety instructions and company policies. Provide exceptional customer service and work with your team to ensure all customer needs are met. Other duties may be assigned based on location requirements. This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions. Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today! With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
    $600-850 weekly Auto-Apply 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Alafaya, FL?

The average remote support specialist in Alafaya, FL earns between $29,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Alafaya, FL

$46,000

What are the biggest employers of Remote Support Specialists in Alafaya, FL?

The biggest employers of Remote Support Specialists in Alafaya, FL are:
  1. Wanderlust
  2. Excitingtravelnow
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