Remote support specialist jobs in Nampa, ID - 42 jobs

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. Essential duties and responsibilities include the following. Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. Qualifications/Experience: High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team member's equipment to connect to the Network/Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team member's software to connect to LAN and Internet application servers. Provide training to team members in the use of system and applications. General understanding of Microsoft OS and application operations related to company offered services. Identify and correct or advise, on operational issues in team member's computer systems. Perform creation of new accounts using company provided tools. Manage existing user accounts using company provided tools. Qualifications/Experience: Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. General understanding of networking principals. Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

Starting pay is $21.50 per hour Schedule is 6:30am - 3:00pm is responsible for providing administrative support to the Operations Department. * Monitoring, tracking and updating attendance and performance records * Generating Constructive Performance Discussion Records * Processing/Researching departmental expenses (including Company financials, operational expenses, and company-confidential data) * Track inventory and ordering of all office supplies and uniforms. * Coordinating and arranging meetings, preparing agendas, reserving and preparing facilities * Performing other duties as assigned to meet business needs Qualifications: (If it is listed it is a required, unless otherwise noted as Preferred) * HS diploma or GED preferred and four years related experience and/or training; or equivalent combination of education and experience. * MS Office (Word, Excel, PowerPoint, Email) * Photo shop/Graphic design * Operation of fax and copy machines * 10 key by touch * Must be willing to work flexible hours, Holidays and some weekends Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends." Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs. Equal Opportunity Employer Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Description MedVet is the largest family of emergency and specialty hospitals owned and led by veterinarians. This distinction means we place the needs of our team first and have unique insight into the challenges our caregivers face and what's needed to provide the best specialty and emergency medicine every time, every day, to everyone. The Sr. Technician - Tier 2 will provide a high level of technical support by handling all escalations from the Technician(s) - Help Desk Support. This individual will also support in the day-to-day operations, which may include ticket assignments, training and mentoring of team members. To ensure MedVet caregivers can continue to deliver the MedVet experience to our patients, clients and Referral Partners, the Sr. Technician - Tier 2 will assist in providing a first line of support to technical issues by responding to telephone calls, emails, personnel and ticket requests.Responsibilities include, but are not limited to Respond to and maintain tickets escalated from Tier 1 and resolve within established SLAs. Participate in change and problem management activities to ensure quality and compliance with ITIL processes. Use remote tools to diagnose and repair complex desktop, laptop, printer, and mobile device issues - including hardware replacement and system configuration. Document, track and monitor issues to ensure a timely resolution. Perform on-site visits to resolve issues that cannot be handled remotely. Escalate issues to the Director, Help Desk as needed. Provides technical training to end-users. Research and recommend purchases of computers, printers, peripherals and software. Work on special projects pertaining to computer equipment and software. Assist with hardware rollouts, imaging, asset management, and lifecycle tracking in coordination with the Inventory & Asset Management Specialist. Maintain accurate technical documentation and contribute to the knowledge base to reduce future escalations. Timely follow up to ensure issue(s) were resolved. Knowledge, Skills, and Abilities Our ideal candidate has a minimum of 2 years of experience in a troubleshooting IT environment. Experience in the healthcare and/or veterinary industry is a plus but not required. In addition, this position requires: Bachelor's degree in computer science or related field and/or a combination of work experience, certifications in related field and education Hands-on knowledge and technical skills maintaining network and server components, information security principles and practices and remote connectivity tools Excellent customer service disposition Ability to analyze and resolve complex technical issues and mentor Tier 1 staff Effectively communicate with all levels of the organization including verbal, written and listening skills Ability to handle a wide variety of duties with minimal supervision Ability to multi-task and handle large workloads under time constraints Results oriented with strong process and execution skills Experience with incident tracking and service management platforms (e.g., ServiceDesk Plus, ServiceNow) Ability to work with cross functional teams across multiple functions and locations Provide on-call support with rotation of evenings, weekends and holidays Lift and transport moderately heavy objects, such as computers and peripherals Occasional handling and inspection of components, connections and cables in floors, ceilings and other restrictive areas Technical requirements Advanced Networking Principles (TCPIP, DHCP, DNS) Microsoft Office Suite Microsoft Windows OS (XP, 7, 10) Apple iOS / MacOS Frequent standing and bending to install or repair equipment. Up to 40% travel to hospital locations for on-site support in MedVet's west region. The posted range for this position is $22.75-$30.00 Hr. which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. MedVet offers a full benefits package, including paid time off, health insurance, dental, vision, and 401K. Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check. MedVet does not accept unsolicited resumes from third-party recruiters.

The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. * Configuration of team member's equipment to connect to the Network/Internet. * Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. * Configure team member's software to connect to LAN and Internet application servers. * Provide training to team members in the use of system and applications. * General understanding of Microsoft OS and application operations related to company offered services. * Identify and correct or advise, on operational issues in team member's computer systems. * Perform creation of new accounts using company provided tools. * Manage existing user accounts using company provided tools. Qualifications/Experience: * Able to work independently and efficiently to meet deadlines. * Able to promptly answer support related email, phone calls and other electronic communications. * Self motivated, detail-oriented and organized. * Experience with hardware and software issues. * General understanding of networking principals. * Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. * Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support. About the Company Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 180 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally, promoting development that leads to continued success. JOB SUMMARY As a highly visible, accessible, and dedicated member of our service team, the primary purpose of this position is to support the revenue cycle (RC) management team and field partners in the revenue cycle which includes billing, collecting, and recording revenue transactions in the home health, hospice and home care industries. DUTIES & RESPONSIBILITIES Support the accounts receivable functions under the supervision of the RC Systems Resource Lead. Enhance the agencies' policies and procedures surrounding the revenue and accounts receivable cycles. Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures. Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable. Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans. Provide expert knowledge on software systems used in home health, hospice, and home care lines of business. Ability to train staff in software systems and processes. Develop and utilize software reports for AR metrics and trends. Monitor the workflow process within the system and alert appropriate organizational Resources. Manage time equally between service center projects and field support. Utilizes ticketing software by routing and troubleshooting claims and EMR issues. Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts. Assist in maintaining payor portals and access to clearinghouses. Staff Development: Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the home health, home care, and hospice fields, as well as to maintain a professional status. Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment. Maintain and demonstrate company culture and values. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) 2 + years of accounts receivable experience in Home Health, Home Care, and Hospice lines of business. Experience assisting, training, and supporting business office managers at multiple sites is a plus. Experience in the following platforms preferred: Homecare Homebase, QuickBooks, and Waystar. Experience in the following platforms is a plus: Wellsky (ClearCare), EZ Claim, HomeTrack, CareVoyant, and/or Axis Care. Additional Information We are committed to providing a competitive Total Rewards Package that meets the needs of our employees. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars. Compensation: Based on experience. Type: Full Time Location: Remote, USA Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 About The Pennant Group We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.'s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional expertise at our independent operating subsidiaries, setting a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at ******************** The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.

Starting pay is $21.50 per hour Schedule is 6:30am - 3:00pm is responsible for providing administrative support to the Operations Department. Monitoring, tracking and updating attendance and performance records Generating Constructive Performance Discussion Records Processing/Researching departmental expenses (including Company financials, operational expenses, and company-confidential data) Track inventory and ordering of all office supplies and uniforms. Coordinating and arranging meetings, preparing agendas, reserving and preparing facilities Performing other duties as assigned to meet business needs Qualifications: (If it is listed it is a required, unless otherwise noted as Preferred) HS diploma or GED preferred and four years related experience and/or training; or equivalent combination of education and experience. MS Office (Word, Excel, PowerPoint, Email) Photo shop/Graphic design Operation of fax and copy machines 10 key by touch Must be willing to work flexible hours, Holidays and some weekends Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to “treat associates like family and customers like friends.” Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs. Equal Opportunity Employer Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

BlueForce Inc is seeking F-15 Mission Planning Support (MPS) Joint Mission Planning System (JMPS) Support Specialists in support of the Combat Air Forces (CAF) Fighter Squadron (FS), United States Air Force Warfare Center (USAFWC) flying units, and Air Support Operations Squadrons (ASOS) in Air Combat Command (ACC). The F-15 MPS JMPS Support position will support all aspects of the assigned organization's F-15 JMPS. Locations are Eglin AFB, FL, Mountain Home AFB, ID, Nellis AFB, NV and Seymour-Johnson AFB, NC. * Subject to Contract Award* Tasks the Contractor shall perform include, but are not limited to: * Install, update, and maintain JMPS software and hardware. Provide JMPS management, COMSEC, Simple Key Loader (SKL), and mission planning expertise to CONUS F-15 Active Duty (AD) and Air Reserve Component (ARC) units. * Prepare JMPS software and hardware for unit deployments and use JMPS to correctly load all required cryptographic keys into mission files. * Interpret Operational Tasking Data Link (OPSTASKLINK) messages to select the correct cryptographic keys for mission files and weapons loads, and train personnel to identify and select the correct cryptographic keys for on-station and deployed activities. * Use JMPS to construct mission and theater files for training and pre-deployment. * Travel CONUS and OCONUS F-15 units to conduct in-person training on F-15 JMPS, mission files, and OPTASKLINK and to confirm correct crypto loading in support of F-15 Ops, Weapons School (WIC), Formal Training Unit (FTU), and Weapons System Evaluation Program (WSEP). * Train personnel on how to set up JMPS for deployed operations and perform Mission Planning (MP) Expert duties while deployed. * Develop guides/checklists for how to perform MP Expert duties while deployed using approved material. * Coordinate with maintenance and communications personnel, and other stakeholders as required, in support of mission planning. * Provide call-back support for home-station and deployed units using classified communications and computer systems. * Conduct vault opening or closing procedures as required.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: * Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism. * Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations. * Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives. * Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions. * Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives. * Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction. Requirements: * High School Diploma or Equivalent * 1+ years demonstrated Client/Customer Service experience. * Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls. * Familiarity and comfort with web-based applications * Intermediate experience with Microsoft Office, especially Microsoft Excel. * Basic project management abilities specifically related to managing high volume client requests and solutions. * Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: * Bachelor's degree in related field * Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits concepts * Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************opens in a new tab. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab

Job DescriptionDescription: The Idaho Youth Ranch is one of the oldest non-profit agencies in the state of Idaho. Our mission: We unite for Idaho's youth by providing accessible programs and services that nurture hope, healing, and resilience. Why unite with us? Because we are better together! Our team members enjoy a workplace where Relationships are the foundation, where we are all Committed to the same mission, where Growth is always possible, where we are treated with and show Compassion, where trust guides us to Transparency, and above all, where Joy sustains us. What do we offer? In addition to contributing to our awesome mission, working at IYR has many advantages! All full time employees are eligible for affordable medical and dental care, other voluntary benefits offerings. All employees are eligible for a 401(k) match, paid time off, an employee discount on purchases at our thrift stores, and working in a caring and compassionate environment just to name a few. How will you impact our mission? Every position at Idaho Youth Ranch contributes to the success of our mission. As a Sr. Support Engineer, you can proudly tell your family and friends that you help nurture hope, healing, and resilience in Idaho's youth by supporting our agency in its day to day operations, which includes our network of the thrift stores; the profits of which go to fund our Programs and Services and make them accessible to all youth who need those services in Idaho. Must Haves: Bachelor's degree or related experience and specific certification in their field of expertise. 5 years experience working in help desk support In-depth knowledge of a variety of IT systems, and applications to include Microsoft Active Directory, Microsoft Entra ID, Microsoft 365 admin center Hands-on experience with troubleshooting and repairing complex IT issues Preferred: Comp TIA A+, Comp TIA Network+ and Comp TIA Security+, or equivalent Responsibilities: Provide technical support to all employees by assisting call-ins, email or live chat Installs and configures computer hardware equipment and software programs Monitors helpdesk ticket system, network and server health and performance Cover on-call, remote support on evenings and weekends, shared rotationally with other IT staff As a 501(c)(3) Non-Profit, the Idaho Youth Ranch is a qualifying employer for the Public Service Loan Forgiveness (PLSF) program. The PLSF offers student loan forgiveness on qualifying loans under specific conditions. Speak with your loan provider for more information. The Idaho Youth Ranch is an equal opportunity employer. This role is located in Idaho and candidates need to be within a reasonable distance of one of the Idaho Youth Ranch locations. Requirements:

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

ESSENTIAL JOB FUNCTIONS AND STANDARDS: Function: The position of I.S. Support Specialist III is of great significance to Valley Wide Cooperative. The I.S. Support Specialist III oversees the daily operations of the I.S Service Desk team and will report to the I.S. Operations Manager. This role will ensure timely and effective technical support for end-users across the organization. It will combine hands-on technical expertise with leadership responsibilities, including staff supervision, performance management, and service improvement initiatives. This person will act as a liaison between the support team and other I.S departments to maintain operational continuity and enhance user satisfaction. Job Summary: These are the basic requirements of the position and must be performed competently. Supervise and mentor I.S. Support Specialists, including training, and assisting in performance evaluations. Monitor workload distribution and ensure coverage for service desk operations, including on-call rotations. Foster a collaborative and customer-focused team culture. Oversee ticketing system operations: ensure proper logging, categorization, prioritization, and resolution of incidents and service requests. Escalate unresolved or high-impact issues to appropriate technical teams. Track metrics and generate reports on service desk performance. Provide advanced support for hardware, software, and network-related issues. Guide team members in resolving complex technical problems. Ensure compliance with internal security and access protocols. Maintain and improve internal knowledge base articles and troubleshooting guides. Document recurring issues and resolutions to streamline support processes. Promote knowledge sharing across the team. Supervise tracking and documentation of I.S assets including hardware, software, and loaner devices. Ensure proper decommissioning and replacement of obsolete equipment. Identify opportunities for process improvement and implement best practices. Coordinate training sessions for team development and onboarding. Stay current with emerging technologies and company policies. ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of related work experience in Information Technology preferred. Prior supervisory or team lead experience. Strong communication skills; ability to communicate professionally with managers, supervisors, employees, customers, vendors, and the public. Ability to make appropriate decisions and execute them according to policy. Ability to determine the order of need and task priority based on importance. Exhibit a professional and positive image.

at Clarvida - Idaho Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. PRN Youth Crisis Center Crisis Peer Support Specialist/ Safety Monitor When youth experience a behavioral health crisis, they require a focused level of attention and care. As part of the integrated treatment team with our Clarvida Youth Support Center, the Youth Peer Support Specialists will provide support to youth who are experiencing a mental health crisis by sharing your lived experience to help promote recovery and resiliency. This position helps youth in understanding their role in accessing services, becoming informed consumers of services and self-advocacy within a crisis center setting. The staff at our Crisis Center work as part of an interdisciplinary team focusing on crisis intervention skills to de-escalate, treat and stabilize behavioral health needs of individuals. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. ** If you are not Peer Support certified please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified, please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. This link directs you to the Idaho Department of Health and Welfare website with more information about the certification process: ******************************************************************************************************************* Perks of this position: $18-$19/hour PRN- approximately 5+ hours a week PRN stipend for every three shifts covered within a 60-day period Daytime, evening, overnight, and weekend shifts available Overnight pay differential Consistent Hours Stability and growth opportunities of working with a national agency What we're looking for: Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see above** Ability to obtain Optum Idaho Youth Peer Support Endorsement High School Diploma or GED Ability to pass background checks, including Enhanced Fingerprinting with ID DHW. What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."

ViaPath is seeking Technical Support Representatives - Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly. Position will be based at the ViaPath office located in Fruitland, ID. Shift will be Monday - Friday, 8:00AM - 5:00PM Central or 2:30PM - 11:30PM Central. Responsibilities Serve as an Ambassador for ViaPath Answer customer phone calls, assist callers with a variety of issues over the phone, including software and hardware troubleshooting Provide technical support of ViaPath products for customers, business partners, and internal employees Accurately document & record technical support calls and events (Call receipt, documentation entry, tracking, follow-up, escalations and reporting) in ticket and tracking software applications Open/Work problem issues and proactive tickets as escalated from other team members. Escalate those issues that cannot be resolved using current knowledge to the next level Communicate with the customers and give them a comfort level that their issue is being properly addressed Participate in technical aspects of installation and upgrade projects for new and existing customers, working with both on-site technicians, customers, partners and end-user customer personnel Test/setup/troubleshoot of client software installations, test platforms, and equipment Other duties as assigned such as inmate request handling, data entry, etc. On-call work is required upon completion of training based on rotation Qualifications High School Diploma or GED Minimum of 6 months to 1 year of experience in a high-volume Technical Support, Helpdesk, or Technical Call Center setting Proficient in the use and basic troubleshooting of industry standard software packages including but not limited to: Microsoft Office (Word, Excel, Outlook, etc.) required Browsers: Internet Explorer, Google Chrome, Apple Safari required Remote connectivity tools such as VPN, RDP, VNC is desired Android OS / iOS Troubleshooting is desired Linux knowledge/troubleshooting is desired SQL experience desired ServiceNow is highly desired Exceptional listener and communicator; Strong verbal and written communications skills Ability to work in a fast-paced environment and multi-task on work assignments Strong organizational skills Able to work independently and in a team environment Excellent research and documentation skills Ability and interest to learn proprietary systems Schedules may vary based on business need Additional Information ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes: Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs. Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available. Flexible Time Off (FTO) - Including vacation and sick time Company Holidays Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions. Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available. Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters. Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services. Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

The Operations Scheduling Support position will provide in-garrison ACC active duty FS, USAFWC and ASOS Units with functional area support for typical additional duties assigned to squadron operations personnel (Scheduling, Training, Stan/Eval, UPC, UDM, Vault, Armorer, Equipment Management, and UTM). Supports Combat Air Forces (CAF) Fighter Squadron (FS), USAF Warfare Center (USAFWC), and Air Support Operations Squadrons (ASOS) in Air Combat Command (ACC). The operations support functions provide Unit Operations Scheduling, Operations Training, Standardizations & Evaluations (Stan/Eval), Unit Programs Coordinator (UPC), Unit Deployment Manager (UDM), Vault , Armorer, Equipment Management, and Unit Training Manager (UTM) support. The focus of work will be done to support FS and USAFWC non-flying additional duties traditionally accomplished by Pilots and Weapons System Officers (WSOs); and ASOS non- mission additional duties traditionally accomplished by Air Liaison Officer (ALO) and Tactical Air Control Party (TACP) specialists. Located at Langley AFB, VA. Contingent Upon Award Fall 2025. B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. B3H Corporate headquarters are in Fort Walton Florida. Responsibilities Build, publish (in Patriot Excalibur (PEX), GTIMS, or similar government-mandated system), maintain, and update schedules, in coordination with squadron leadership, to ensure full coverage for all pilot, aircrew, instructor, evaluator, support, and supervisor positions. Schedules will include short- and long-range ground, academic, flying/terminal control, and simulator training event schedules. Build long-range schedules that ensure mission qualifications, upgrades, continuation training, exercises, and test requirements are met to fulfill required operations personnel currency and progression standards IAW the operations officer (DO) priorities. Coordinate with the squadron DO, weapons officer, scheduling officer, training officer, and aviation resource management (ARM) and unit mobility personnel when building the schedule. Comply with guidance from the operations group, operations officer, and unit chief of scheduling when building the schedule. Resolve scheduling conflicts (e.g. due to leave, medical appointments, etc.) for operations personnel and work with squadron leadership to ensure their availability for assigned tasks. Obtain aircraft/equipment availability date from maintenance (MX) to inform planning. Coordinate and implement short notice schedule changes to ensure full mission coverage. Assist with determining ground, flight/terminal control, and simulator schedule requirements for initial qualification, mission qualification, upgrades, continuation training, and currency based on syllabus requirements, student progression, aircraft/equipment availability, airspace/range availability, and weather. Track live, simulated, and academic training requirements to facilitate accurate scheduling as directed by the DO. Schedules shall be based on experience to mitigate Operational Risk Management (ORM). Coordinate with Operations Support Squadron (OSS) and outside agencies to facilitate exercise and special event scheduling requirements (e.g. Flag Exercises, Weapons Evaluation, Weapons School Support, etc.). Qualifications Two (2) years of experience working in a Squadron (FS / ASOS), Group, or Wing scheduling program; or five (5) years of experience working in a DoD Flying Squadron, Group, or Wing training program. Two (2) years of experience working with PEX (4.1.1) / TACTICS (4.1.2) or similar proprietary scheduling program. Two (2) years of experience working with Microsoft Office Suite. DoD Active Clearance. B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team member's equipment to connect to the Network/Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team member's software to connect to LAN and Internet application servers. Provide training to team members in the use of system and applications. General understanding of Microsoft OS and application operations related to company offered services. Identify and correct or advise, on operational issues in team member's computer systems. Perform creation of new accounts using company provided tools. Manage existing user accounts using company provided tools. Qualifications/Experience: Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. General understanding of networking principals. Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

at Clarvida - Idaho Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Adult Peer Support Specialist As an Adult Peer Support Specialist, you'll provide support to clients who are experiencing an acute mental health crisis. By sharing your lived experience to help promote recovery and resiliency, this position encourages hope, wellness, and self-advocacy to clients within a crisis center setting. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. Perks of this position: $18-$19/hour PRN- daytime, evening, weekend shifts available Overnight pay differential PRN stipend for every three shifts covered within a 60-day period Consistent hours and pay Stability and growth opportunities of working with a national agency What we're looking for: Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see below** High School Diploma or GED Ability to pass background checks, including Enhanced Fingerprinting with ID DHW. ** If you are not Peer Support certified: Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. (The link below can be copied and pasted into your browser search bar, it will take you to Idaho Department of Health and Welfare website where it has more information about the certification process) ******************************************************************************************************************* What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."

Full-time Description The Idaho Youth Ranch is one of the oldest non-profit agencies in the state of Idaho. Our mission: We unite for Idaho's youth by providing accessible programs and services that nurture hope, healing, and resilience. Why unite with us? Because we are better together! Our team members enjoy a workplace where Relationships are the foundation, where we are all Committed to the same mission, where Growth is always possible, where we are treated with and show Compassion, where trust guides us to Transparency, and above all, where Joy sustains us. What do we offer? In addition to contributing to our awesome mission, working at IYR has many advantages! All full time employees are eligible for affordable medical and dental care, other voluntary benefits offerings. All employees are eligible for a 401(k) match, paid time off, an employee discount on purchases at our thrift stores, and working in a caring and compassionate environment just to name a few. How will you impact our mission? Every position at Idaho Youth Ranch contributes to the success of our mission. As a Sr. Support Engineer, you can proudly tell your family and friends that you help nurture hope, healing, and resilience in Idaho's youth by supporting our agency in its day to day operations, which includes our network of the thrift stores; the profits of which go to fund our Programs and Services and make them accessible to all youth who need those services in Idaho. Must Haves: Bachelor's degree or related experience and specific certification in their field of expertise. 5 years experience working in help desk support In-depth knowledge of a variety of IT systems, and applications to include Microsoft Active Directory, Microsoft Entra ID, Microsoft 365 admin center Hands-on experience with troubleshooting and repairing complex IT issues Preferred: Comp TIA A+, Comp TIA Network+ and Comp TIA Security+, or equivalent Responsibilities: Provide technical support to all employees by assisting call-ins, email or live chat Installs and configures computer hardware equipment and software programs Monitors helpdesk ticket system, network and server health and performance Cover on-call, remote support on evenings and weekends, shared rotationally with other IT staff As a 501(c)(3) Non-Profit, the Idaho Youth Ranch is a qualifying employer for the Public Service Loan Forgiveness (PLSF) program. The PLSF offers student loan forgiveness on qualifying loans under specific conditions. Speak with your loan provider for more information. The Idaho Youth Ranch is an equal opportunity employer. This role is located in Idaho and candidates need to be within a reasonable distance of one of the Idaho Youth Ranch locations. Salary Description $53,610 - $71,480/year