Remote support specialist jobs in Warren, MI - 459 jobs
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Field Specialist
Production Support Specialist
Deskside Support Specialist
Information Technology/Support Technician
Desktop Support Consultant
Sr. Customer Service Analyst
Talent Software Services 3.6
Remote support specialist job in Detroit, MI
Are you an experienced Sr. Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their company in Detroit, MI.
Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include:
Primary Responsibilities/Accountabilities:
Complaint/Escalation Handling
Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year)
Managing "I Can Help" requests
Adhering to the required service level guidelines
Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies.
Reimbursement and Claims Processing
Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims
Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality
Quality Assurance and Training
Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback
Ensuring adherence to proper HPP training guidelines
Driving sales and retention efforts at the call center/Participating in weekly huddles
Customer Feedback and Improvement
Reviewing all Net Promoter Surveys
Responding to NPS ticket complaint requests for callbacks (about 20 per week)
Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores
Maintaining the customer journey map and tracking progress for improvements
Reporting
Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics.
Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.
$57k-89k yearly est. 3d ago
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Operations Support Specialist
Akkodis
Remote support specialist job in Dearborn, MI
Akkodis is seeking an IT Operations SupportSpecialist for a 12-month contract with a client located in Dearborn, MI.
Title: IT Operations SupportSpecialist
Duration: 12+ months
Pay Range: $34-36/hr on W2 All Inclusive (The rate may be negotiable based on experience, education, geographic location, and other factors.)
Position Description:
This is an Information Technology Operations-based role that supports our Michigan Truck Plant, where the Brand-New Ford Bronco and Ford Ranger are built. As a member of the Plant I.T. team, you are up close and assist the plant in producing these very exciting and new vehicles for the NA consumer market. As part of the job responsibilities, you will interface and support the IT Infrastructure & Applications that the plant uses to produce these exhilarating vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, error proofing, and the manufacturing execution systems within the facility. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet Ford's productivity goals. This position provides an excellent opportunity to apply IT Skills to manufacturing, but also acquire manufacturing experience that will enhance long-term career potential.
Skills Required: Business Process Support, Operations Support Systems, Desktop Support, Server Support, Support/Services, Application Support, Technical Support
Skills Preferred: Server Administration, Manufacturing Processes
Experience Required: Specialist Exp: 5+ years of experience in the relevant field
Experience Preferred: Any plant floor automation experience is highly desired (Control systems, PLC's, etc.)
Education Required: High School Diploma / GED
Education Preferred: Bachelor's Degree
Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information :
Responsibilities:
Support a multi-shift operation in a manufacturing plant.
Must be able to work flexible hours in support a multi-shift operation. Requires a rotating schedule to support business processes. (Days, nights and or weekends).
Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
Interface with Business IT and business owners to prioritize improvement efforts.
Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
Focus on the integration / long term maintenance of applications.
Assist team lead with managing assignments and workload.
Develop, maintain, and share, accurate support documentation
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
$34-36 hourly 23h ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Sterling Heights, MI
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$38k-66k yearly est. 7d ago
Deskside Suppor
Artech Information System 4.8
Remote support specialist job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration: 12 months with possible extension
Job Description:
Qualifications
share resume asap
Additional Information
For more information, Please contact
Shubham
97295-4595
$49k-59k yearly est. 60d+ ago
Application Specialist
SMC 4.6
Remote support specialist job in Detroit, MI
PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
ESSENTIAL DUTIES
Participate in monthly conference call and provide application success stories, share and distribute details to branch team
Focus on identifying and closing major revenue producing projects
Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence
Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems.
Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry
Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc….
Successfully complete other duties as prescribed by sales management as necessary
Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development
Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs
MINIMUM REQUIREMENTS
Bachelor's Degree, or equivalent work experience
Advanced industrial automation product and application experience with SMC or equivalent industry
Experience with or knowledge of competitive product and applications
Demonstrated ability to correctly apply and implement our newest “high tech” products.
Extensive SMC Application knowledge or equivalent industry
Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
Fluid Power Pneumatic Specialist Certification preferred
Proficient in CRM and the use of computers and ability to learn new programs and tools as required
Clean driving record
For internal use only: Sales001
$82k-111k yearly est. 15d ago
BI Production Support Specialist
MSR Technology Group
Remote support specialist job in Southfield, MI
Job DescriptionDuties/Responsibilities
Proactively monitor application health
Respond to tickets from ticketing system and other stakeholders
Monitor defect management queue and drive resolution
Provide status update in daily stand up calls
Publishing of a weekly, monthly application health status
Support administration of user privileges, user creation and role management
Performing root cause analysis of production issues and publish to stakeholders
Guide external resources on prioritizing tasks to support project
Implement, publish, and updating production support documentation and processes
Post-Production support (Production launch support as required)
Work on minor bug fixes or enhancements as required
Perform audit reviews with deployment team and plants to ensure system quality
Qualifications
Bachelors or other degree in Information Technology
Automotive industry experience preferred
Excellent problem-solving skills and analytical skills
2+ Year(s) of relational database/SQL experience.
Knowledge of Service Oriented Architecture (SOA).
Ability to work effectively in a team environment
Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization
Strong interpersonal skills with the ability to work independently and within a team environment
Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
Presentation skills
Fluent in English.
$72k-122k yearly est. 11d ago
Application Specialist - Michigan Territory
GWS Tool Group 3.6
Remote support specialist job in Detroit, MI
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: VP Of Sales
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
$67k-104k yearly est. Auto-Apply 60d+ ago
IT Technician
Walbridge 4.9
Remote support specialist job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remotesupport tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
Engineering Support Specialist - Senior (1447857)
Brightwing
Remote support specialist job in Auburn Hills, MI
Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results
Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications
Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership
Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix)
Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings
Assist plants with developing and updating energy action plans
Lead the development of energy best practice projects to improve key performance metrics
Support the global energy organization in the review and analysis of energy best practices and innovation-based projects
Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included
Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management)
Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Requirements:
Basic Qualifications
Bachelor's degree in Engineering
Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
Certified Energy Manager (CEM) professional certification
Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives
Effective written and verbal communication skills
Strong leadership, analytical and problem-solving skills
Proficient use of Microsoft Office suite and/or other software.
Preferred Qualifications
At least 8 years of energy management
Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP))
Contract to hire opportunity
$55k-87k yearly est. 60d+ ago
IT Support Technician
Ohm Advisors 4.1
Remote support specialist job in Ann Arbor, MI
Come work for OHM Advisors, the Community Advancement firm.
With the singular mission ofâ¯Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.
We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.
What You Will Contribute to OHM Advisors
The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability.
Your Responsibilities
End-User Support
Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner.
Troubleshoot, install, and upgrade end-user software and hardware.
Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis.
Work with outside vendors for product-specific support.
Maintain and troubleshoot file sharing systems for use with external users and organizations.
Assist with employee onboarding and offboarding within the scope of assigned duties.
Hardware & Software Management
Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations.
Coordinate shipping and reclamation of computer hardware to and from remote offices.
Maintain proper documentation and storage of deployed and available hardware assets.
Knowledge Management & Miscellaneous
Design and maintain user-focused informational articles and videos covering relevant technology topics.
Generate and maintain team-focused articles and documentation on recurrent issues and known solutions.
Provide guidance and training to other Information Technology team members when requested or required.
Assist with company-wide software rollouts and technology upgrades.
Provide on-site support at remote offices and outside of regular working hours as required.
Requirements
1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
Knowledge of computer hardware, software, and mobile devices.
Experience with Microsoft Windows 10 / 11 & Microsoft Office 365.
Excellent interpersonal communications skills.
Preferred Qualifications
Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members.
Working knowledge of modern enterprise computer hardware and software.
Ability to lift and carry devices and equipment of varying sizes and weights.
One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required.
An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required.
Relevant industry certifications are beneficial but not required.
Benefit Summary
At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs.
Benefits:
BCBSM Medical, Dental and Vision
Company Profit Sharing
Flexible Spending & Health Savings Accounts
401(k) retirement savings plan with employer matching contribution
Paid professional association membership.
Tuition & Certification Expense reimbursement
Volunteer Service Leave
100% Employer-Paid Life Insurance
Short & Long-Term Disability Options
Career Advancement & Enrichment Programs:
Voluntary Wellness Program
OHM Grad School
OHM University
You can read more about each of these programs on our website.
OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#LI-CC1
$36k-47k yearly est. 19d ago
IT END USER COMPUTING TECHNICIAN (IT)
Genesee County, Mi 4.1
Remote support specialist job in Flint, MI
Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504) MINIMUM QUALIFICATIONS: (one from both A and B)
A. At least one of the following:
* Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field.
* OR-
* Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems.
B. Minimum Certification
* Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment.
SPECIAL REQUIREMENTS:
Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO.
Must be available to respond 24\/7 to address systems issues on an as needed basis when required.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
* Assist in deploying and maintaining end user computing management systems for software deployment and patching.
* Deploy and maintain end user computing devices and peripherals.
* Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems.
* Update documentation as it relates to configuration, processes, system changes, service records and security configuration.
* Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software.
* Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches.
* Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry.
* Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems.
* Ensure consistent documentation, training and certification on systems, processes and Procedures.
Please see the attached job description for more details.","
$39k-51.5k yearly 5d ago
Engineering Support Specialist - Senior
Altair 4.6
Remote support specialist job in Auburn Hills, MI
Transforming the Future with Convergence of Simulation and Data Engineering SupportSpecialist - Senior Our client in Auburn Hills, MI is looking for an Engineering SupportSpecialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
* Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications.
* Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results.
* Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership.
* Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
* Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix).
* Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings.
* Assist plants with developing and updating energy action plans.
* Lead the development of energy best practice projects to improve key performance metrics.
* Support the global energy organization in the review and analysis of energy best practices and innovation-based projects.
* Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included.
* Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management).
* Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Basics:
* Bachelor's degree in Engineering.
* Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
* Certified Energy Manager (CEM) professional certification.
* Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
* A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives.
* Effective written and verbal communication skills.
* Strong leadership, analytical and problem-solving skills.
* Proficient use of Microsoft Office suite and/or other software.
Preferred:
* At least 8 years of energy management.
* Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)).
How You Will Be Successful:
* Envision the Future
* Communicate Honestly and Broadly
* Seek Technology and Business "First"
* Embrace Diversity and Take Risks
What We Offer:
* Competitive Salary
* Comprehensive Benefit Package
* 401(k) with matching contributions
* Paid Time Off
* Employee Discounts
* Free training on all Altair products
Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
$71k-83k yearly est. 60d+ ago
Sales Application Specialist (W Ontario)
Mapal 3.6
Remote support specialist job in Port Huron, MI
YOUR TASKS: * You develop and implement sales plans to achieve annual sales budget for your assigned territory * You partner with the customer to identify solutions to their challenges and opportunities within the MAPAL product line * You present and demonstrate value added solutions coherently and completely
* You coordinate and interact with MAPAL support teams as needed to troubleshoot and solve customer challenges
* You are the link between the customer and MAPAL to ensure delivery, performance, and design questions are handled promptly and resolved quickly
* You instruct and train on the proper use and application of solutions provided
* You identify and work to resolve customer issues and by reporting findings. You recommend necessary changes proactively and reactively
YOUR PROFILE:
* Your education will include a mix of hands-on experience, military, and/or formal education equivalent to a Two to Four Year degree program in a technical discipline
* You will ideally have a minimum of three years cutting tooling experience
* Your work ethic is second-to-none. You are self-motivated; work independently, and have a history of making decisions
* You have excellent organization and time management skills. You guard your time and focus on prime selling hours
* You have strong interpersonal and communication skills (both verbal and written)
* You are a professional and polished presenter with the skills of persuasion and value selling
* You are consultative, customer focused, and solutions oriented
* You creatively solve problems
* You must be able to travel up to 50% to meet with customers and/or stakeholders in sales regions
* You must be open to and actively seek out coaching and professional development
WE OFFER:
* You will be compensated well through a market competitive salary and commission plan
* You will be eligible for full benefits on your first day with us! (medical, vision, dental, std, ltd, RRSP)
* Based on your performance, you will have many opportunities for career development and advancement
* MAPAL will train you both in the United States and abroad
* We offer tuition reimbursement
* We offer wellness programs that include onsite annual physicals
We look forward to receiving your online application in our Career Portal.
Telephone: ************** | E-Mail: us_************
**************** MAPAL Inc. | Port Huron, MI
Apply in our Career Portal.
*************
MAPAL Dr. Kress KG
UNSERE BENEFITS - IHRE VORTEILE
* Coaching
* Beteiligung durch Mitarbeiter:innen
* Weiterbildungsförderung
* Loyalität
* Absicherung
* Internet- und Intranetnutzung
* Mobiles Arbeiten möglich
* Alle verfügbaren Benefits der MAPAL Gesellschaften, sind unter mapal.com aufgelistet.*
$85k-111k yearly est. Easy Apply 19d ago
UWM - It's Giving Opportunity
United Wholesale Mortgage Corp.(DBA UWM 4.6
Remote support specialist job in Pontiac, MI
UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI
* No mortgage experience necessary
* Paid training and professional development
* Flexible start times
* Medical, dental, vision and life insurance
* On-site restaurants like Dunkin' and Starbucks
* State-of-the-art gym membership available 24/7 to all team members
* Eligible for free sports and concert tickets
WHAT YOU WILL BE DOING
* Entering data
* Splitting and labeling loan packages
* Ordering verifications of income
* Verifying Social Security Numbers
* Indexing of loan conditions
* Ordering and uploading documents
* Loan verification
* Submitting summary report reviews
* Reviewing state and federal compliance
* Handling inbound and outbound calls
WHAT WE NEED FROM YOU
Must Have Qualifications:
* High school diploma or equivalent
* No experience necessary
* Experience in a professional or office setting
* Comfortable with technology (experience using dual monitors)
* Process oriented
* Comfortable talking with clients over the phone
* Ability to multitask and adapt to change
* Positive attitude and willingness to learn
* Strong attention to detail
THE PLACE & THE PERKS
United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
* Paid time off (PTO)
* Promotion and growth opportunities offered
* Comprehensive health, dental and vision benefits offered
* Weekly paychecks
* Free 24/7 gym
* Complimentary fruit and drinks
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$46k-62k yearly est. Auto-Apply 60d+ ago
3rd Shift Field Specialist
Interstate Parking MGMT LLC
Remote support specialist job in Sterling Heights, MI
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Benefits/Perks
Competitive Pay
Overtime
Corporate Housing
Interstate Parking Management LLC is seeking a highly motivated and customer-oriented professional to join our team. The ideal candidate will play a key role in ensuring efficient parking operations, delivering exceptional customer service, and maintaining a safe, well-organized parking environment.
Responsibilities:
Oversee daily parking facilities, including monitoring entry and exit points.
Assist customers with inquiries, payments, and parking issues.
Enforce parking regulations and ensure compliance with company policies.
Maintain cleanliness and orderliness in the parking area.
Report any maintenance or security concerns to management.
Qualifications:
Valid Drivers License
Strong communication and customer service skills.
Ability to work independently and handle stressful situations professionally.
Basic knowledge of payment and parking enforcement procedures is a plus.
Must be able to lift 50lbs.
Excellent work ethic, communication skills, time management skills, and attention to detail.
High school diploma or equivalent preferred.
$39k-68k yearly est. 24d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Flint, MI
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-65k yearly est. 7d ago
Desktop Support
Artech Information System 4.8
Remote support specialist job in Ann Arbor, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desk side Support Representative Distributed Client Services
Location: ANN ARBOR,MI 48108
Duration: 1 Year (with possible extension)
Prior experience supporting Thomson Reuters customer strongly preferred.
Mac OS support in enterprise environment strongly preferred.
Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation
Experience working with multiple groups Excellent communication and interpersonal skills
Additional Information
If you are interested, Please contact
shubham
***********
***************************
$40k-52k yearly est. Easy Apply 60d+ ago
IT End User Computing Technician (It)
Genesee County Michigan 4.1
Remote support specialist job in Flint, MI
Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504)
MINIMUM QUALIFICATIONS: (one from both A and B)
A. At least one of the following:
Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field.
-OR-
Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems.
B. Minimum Certification
Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment.
SPECIAL REQUIREMENTS:
Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO.
Must be available to respond 24/7 to address systems issues on an as needed basis when required.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
Assist in deploying and maintaining end user computing management systems for software deployment and patching.
Deploy and maintain end user computing devices and peripherals.
Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems.
Update documentation as it relates to configuration, processes, system changes, service records and security configuration.
Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software.
Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches.
Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry.
Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems.
Ensure consistent documentation, training and certification on systems, processes and Procedures.
Please see the attached job description for more details.
$39k-51.5k yearly 5d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Dearborn, MI
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-66k yearly est. 7d ago
IT END USER COMPUTING TECHNICIAN (IT)
Genesee County, Mi 4.1
Remote support specialist job in Flint, MI
Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504)
MINIMUM QUALIFICATIONS: (one from both A and B)
A. At least one of the following:
Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field.
-OR-
Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems.
B. Minimum Certification
Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment.
SPECIAL REQUIREMENTS:
Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO.
Must be available to respond 24/7 to address systems issues on an as needed basis when required.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
Assist in deploying and maintaining end user computing management systems for software deployment and patching.
Deploy and maintain end user computing devices and peripherals.
Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems.
Update documentation as it relates to configuration, processes, system changes, service records and security configuration.
Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software.
Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches.
Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry.
Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems.
Ensure consistent documentation, training and certification on systems, processes and Procedures.
Please see the attached job description for more details.
Job Posted by ApplicantPro
How much does a remote support specialist earn in Warren, MI?
The average remote support specialist in Warren, MI earns between $26,000 and $65,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Warren, MI
$41,000
What are the biggest employers of Remote Support Specialists in Warren, MI?
The biggest employers of Remote Support Specialists in Warren, MI are: