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Field Service Technician
Veterans Prime, Inc.
Repair technician job in Chicago, IL
The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs.
Responsibilities
Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
Utilizes hand tools and test equipment, such as multimeters, to perform work
Effectively communicates technical issues and findings with the Engineering Department
Performs in house phone troubleshooting support to customers
May be required to provide after-hours phone troubleshooting support
Will be asked to travel extensively, nationwide
REQUIRED QUALIFICATIONS:
Experience with industrial and commercial electrical systems
Knowledge or experience of industrial mechanical systems preferred, but not necessary
Expert knowledge of supplied machinery (company provides extensive training)
Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
You'll handle daily work orders, assist with unit turns, perform basic electrical/plumbing/HVAC repairs, maintain grounds, and support the maintenance supervisor as needed. Job Responsibilities
To complete 6-10 work orders daily
To perform basic electrical, plumbing, and HVAC repairs
To install toilets, faucets, tub cartridges, angle stops
To punch and prepare apartments for move-in
To clean grounds and operate the compactor
To assist the maintenance supervisor and work overtime for snow/ice clearing
Required Skills & Qualifications
Apartment maintenance experience
Basic plumbing, electrical, and HVAC repair skills
Ability to handle turnovers and groundskeeping
Reliability and ability to work independently
Must have own tools
Benefits Through BGSF:
Weekly pay
Health, dental, and vision insurance options
PTO or sick leave (applicable per state/local law)
Referral bonuses
#ZIPS
BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
$41k-56k yearly est. 2d ago
Sales and Service Technician
Bridgestone Corporation 4.7
Repair technician job in Orland Park, IL
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.Pay Range: $17.05 - $25.52
Responsibilities
Hybrid Role
Customer service, sales, customer issue resolution- 75%.
Basic vehicle service tasks, oil, tires, fluids- 25%.
Store operations, opening/closing, inventory, displays- as needed basis.
Growth and career development role
* May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
* Learn all aspects of store operations and flex between front/back shop tasks.
Minimum Qualifications
High School Diploma or equivalent.
Valid automobile driver's license.
Customer service and career growth mindset.
Ability to learn and perform basic vehicle service tasks.
Ability to learn and operate store systems.
PREFERRED QUALIFICATIONS
2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
Previous consumer retail sales experience.
Previous automotive experience a plus.
Previous management/supervisory experience a plus.
OUR CREW KNOWS BENEFITS
Medical, Dental and Vision - Starting day 1 for all our teammates
Paid vacation and holidays
On-the-job training and company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available
OUR VALUES GIVE BACK TO YOU
Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$17.1-25.5 hourly 3d ago
Maintenance Mechanic - Food Manufacturing - Second Shift
Bobak Sausage Company
Repair technician job in Chicago, IL
Maintenance Mechanic
The Mechanic will perform preventative maintenance & emergency repairs to all packaging machinery, striving to improve equipment reliability & quality, as part of the maintenance team.
Duties and Responsibilities:
Fill out daily log reports, emergency breakdown reports, work orders, and communicate with incoming shifts.
Perform machine set up and repair assembly and packaging equipment.
Perform preventative maintenance routines on all production equipment.
Ability to work on low voltage and 120-480vac equipment, starters, motors, vfd's, sensors, controllers, photo-eyes, etc.
Install, debug and stabilize plant equipment as required.
Read schematics and blueprints to interpret, diagnose, and troubleshoot electrical and pneumatic issues to properly and safely repair.
Perform repairs and upgrades of the machinery and equipment to ensure proper operation.
Install electronic parts and hardware, using soldering equipment and hand tools
Assist in Production/Maintenance related assignments as needed.
Communicate regarding issues and problems solve with Production staff any quality and safety concerns.
Perform electrical and distribution lock out/ tag out method steady with customary safety protocol.
Record maintenance data as directed by the Maintenance supervisor to monitor equipment performance, i.e. work orders
Identify and report equipment concerns to the Maintenance Supervisor.
Participate in overtime assignments as required.
Mechanic is required to supply their own hand tools and a lockable toolbox.
Working in a general manufacturing environment.
Perform various other similar and related duties as required by the Plant Manager.
Qualifications:
Experience in equipment maintenance
Experience with Pneumatics, Hydraulics and Electrical
Ability to withstand wet, cold (35-40F), humid and hot environments,
Must be able to bend, reach, kneel, stand for extended hours,
Must be able to climb ladders,
Must be able to move heavy objects.
Must have experience with the following machines: Tiromat packaging machines & Drake Loaders
Meat processing facility knowledge. 5 plus years' experience preferred.
PPE/Tools
Safety toe footwear
Hairnet, beard net (if applicable), bump cap, frock
If needed: safety glasses, hearing protection, rubber boots
Safety
Expected to work continuously in a safe manner, and to encourage others to work in a safe manner
Expect to maintain good housekeeping, and report any unsafe conditions
Food Safety/Quality
Adhere to all GMP's (Good Manufacturing Practices), such as a good hand washing practices and adhering to employee hygiene plan
Follow all USDA guidelines
Report any issues regarding food safety or quality
Disclaimer Statement
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all accountabilities, activities, skills, and knowledge needed to perform the job. Please note that job functions are reviewed periodically and are subject to change based upon company business needs.
Bobak Sausage Company is an Equal Employment Opportunity Employer.
$43k-62k yearly est. 4d ago
Cath IR Rad Tech @ S Sub - Interventional Platform: 125006736343
Advocate South Suburban Hospital-17800 Kedzie Ave 4.6
Repair technician job in Hazel Crest, IL
Details Client Name Advocate South Suburban Hospital - 17800 Kedzie Ave Job Type Travel Offering Allied Profession Allied Health Professional Specialty Interventional Radiology Technologist Job ID 17557486 Job Title Cath IR Rad Tech @ S Sub - Interventional Platform: 125006736343
Weekly Pay
$3458.0
Shift Details
Shift
4 Day Shifts X 10 Hrs
Scheduled Hours
40
Job Order Details
Start Date
12/22/2025
End Date
03/21/2026
Duration
13 Week(s)
Client Details
Address
17800 Kedzie Ave
City
Hazel Crest
State
IL
Zip Code
60429
Job Board Disclaimer
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$35k-44k yearly est. 4d ago
Service Technician "AGC systems"
Icon Consultants, LP 4.1
Repair technician job in Chicago, IL
I am hiring for a Service Technician - Automated Guided Vehicles (AGVs) in Chicago, IL. This role will be onsite 100%.
Essential Responsibilities:
- Perform installation, repair, and maintenance of AGV systems as directed by Service Supervisors and/or Project Managers.
- Execute electromechanical installation, hardware assembly, repairs, and troubleshooting for AGV components, including wiring and calibration.
- Configure and update software for AGV system parts, ensuring correct functionality.
- Maintain detailed records of maintenance and repairs using the OMR ticketing system.
Required Competencies:
- Experience in Mechanical, Electrical, or Computer Science disciplines.
- 2-3 years of experience in service or maintenance engineering, particularly with electromechanical systems.
- Proficiency in Microsoft Office suite and other software tools.
Desired Competencies:
- Associate's or Bachelor's Degree in any of the required disciplines.
- 2 years of experience developing or executing test plans for technical systems.
- Knowledge of Windows OS, Active Directory, and hardware support. Familiarity with Linux-based systems is beneficial.
Please submit your resume along with dates and times for interviews. No agencies nor C2C.
$33k-46k yearly est. 4d ago
Head of Technical Services
The Kraft Heinz Company 4.3
Repair technician job in Chicago, IL
Effective Date 12/31/2025
Job Band
B08
Job Purpose
This is a role for someone who craves a global challenge balanced by the desire to be accountable for delivering against the model in the largest zone in Kraft Heinz. The Head of Technical Services will assess and develop a manufacturing strategy that sets an intended direction for the Manufacturing (OT) and Engineering Network to assure investments work in concert to alter the manufacturing cost curve. This individual will require a unique ideation/problem solving skillset which forces holistic thought about problems rather than problem-solving specific hurdles. This individual will work closely with the Manufacturing Leadership Team to prioritize the cost disadvantaged business segments in need of regaining a low-cost leadership position. It's through the evaluation and deployment of emerging technologies that these cost disadvantaged segments will be repositioned to sustain cost advantages.
Essential Functions & Responsibilities
To define a manufacturing strategy as an intended direction which outlines the keys to attaining & retaining low-cost producer status and offers a competitive differentiation.
Alter the boundaries of the existing manufacturing capabilities to offer efficient/rapid new product development
To define strategies on Custom Automation & Innovation
To define strategies and prioritize Obsolescence Capital Planning
To define strategies Cyber security/ SOC
To define/direct stepwise cost reduction programs and/or projects across the Manufacturing Network.
To identify and prioritize opportunities based on the business segment cost needs.
Guide/lead the execution teams through implementation to assure sustainable business results.
Liaison between Manufacturing and Business M&A activities.
Monitor operations metrics and identify opportunities to redefine metrics that better align behaviors with desired Business results
Support the Manufacturing Leadership Team in prioritizing & resolving current technical Manufacturing issues impacting cost.
Team members will act as resident experts within their field of expertise and provide guidance to the broader team on the strategic fit within the Manufacturing Network.
Provide electrical/electronic technology guidance call knowledge and drive necessary changes regarding PLC's, HMI's, drives, controls, safety circuits and communications.
Lifecycle Management - Own and manage the OT Obsolescence CAPEX project portfolio. Identify key projects within the zone that warrant operational technology upgrades to increase operability, efficiency, and security within the manufacturing plants.
Deep electrical systems automation systems knowledge to steer the Network strategy for transformation projects.
Develop project design, scope, cost estimates and timelines for electrical automation systems that aid in transformation automation projects.
Creative electrical and controls mindset anchored in conceptual automation system solutions offering a step change in operational efficiency.
Provide guidance to the project teams and other stakeholders on project management.
Expected Experience & Required Skills
Bachelor of Science degree in Engineering or Computer Science
+15 years of manufacturing experience is required with the ability to articulate & implement new technologies and process designs.
Possess a deep understanding of Manufacturing KPIs and electrical capital planning, maintenance reliability, electrical controls & automation and cybersecurity,
3-5 years in Network Strategy/redesign experience
Able to lead a team (matrix relationship) of Process Managers & highly technical individuals.
Able to influence senior leaders within the Manufacturing Leadership Team
Able to facilitate highly technical statistical approaches to problem solving; gathering and analyzing Network data.
Able to provide mentoring and coaching to seasoned technical Leaders / professionals
Work Environment & Schedule
This position is considered a
Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc.
Additionally, travel will be required up to 60% of the time.
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$220,800.00 - $276,000.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Chicago/Aon Center
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact ***********************.
$83k-129k yearly est. Auto-Apply 15d ago
IT Service Desk Lead
Xeris Pharmaceuticals 4.2
Repair technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
Responsibilities
Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
Take ownership of support issues, engaging other internal / external expertise as required.
Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
Continuously educate employees and equip them with essential IT tools and best practices.
Qualifications
Associate or bachelor's degree in information technology or equivalent work experience preferred
5+ years of progressive experience in IT support/helpdesk roles
Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
$75k-110k yearly Auto-Apply 17d ago
Technology Lead - .NET, WCF/WebServices (RESTful/SOAP)
Avance Consulting Services 4.4
Repair technician job in Chicago, IL
Warm Greetings!
My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies.
I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.
Hi,
I hope you are doing good.
I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further
Role:Technology Lead - .NET, WCF/WebServices (RESTful/SOAP)
Duration: Full TIme / Permanent
Location: Austin, TX / Chicago, IL
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 3 years of experience in C#.Net, ADO.Net, .Net framework 3.5, ASP.Net. WCF, Webservices
• At least 3 years of experience in Agile, Scrum or Kanban Methodologies
• At least 3 years of experience in tools such as Jira, Jenkins and Continuous Integration and Continuous Delivery
• Knowledge in NO-SQL environment, MongoDB
• At least 3 years of experience in software development life cycle.
• At least 3 years of experience in Project life cycle activities on development and maintenance projects.
• At least 3 years of experience in Design and architecture review.
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience to Financial Services and Wealth Management
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$86k-127k yearly est. 60d+ ago
Repair Technician
Milwaukee Tool 4.8
Repair technician job in Chicago, IL
We are seeking highly motivated and experienced RepairTechnicians at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the RepairTechnicians will be responsible for diagnosing and performing quality repair and servicing the Milwaukee Tool product line in accordance with prescribed procedures to ensure proper functioning, safety and reliability, deliver a high level of customer support and satisfaction, and drive operational efficiency in the Factory Service Center. The ideal candidate will possess technical expertise and a customer-centric approach.
Duties and Responsibilities
Culture Alignment:
Demonstrate Milwaukee Culture expectations to maximize organizational capacity and contribute to a collaborative, high-performing team.
Align with the Factory Service Center Branch Manager's efforts to train, coach & mentor for continuous improvement in his/her performance.
Drive cross-functional engagement with key business partners to achieve strategic objectives and exceed metrics.
Operational Excellence:
Perform disassembly of units, diagnosis of operating difficulty, location, and replacement of worn or defective parts within expected times and troubleshoot by work instructions.
Assist in answering alarm calls and take necessary action to secure company property and goods.
Execute prescribed maintenance, calibration, certification, and inspections using parts sheets, specifications, and drawings made.
Apply problem-solving skills to address issues and provide timely solutions.
Set up and perform electrical and mechanical tests to ensure that the product's repair and/or work performed conforms to prescribed quality standards and is safe for customers.
Keep records of parts used and provide data for billing and/or warranty information.
Track spare parts inventory and order replacements as needed to ensure they are readily available for repairs.
Customer Service Excellence:
Assist in creating ideas to improve end user experience and loyalty.
Position self as an knowledgeable and resource for the Field Sales, Marketing, and Service organizations in supporting and implementing new product development processes, programs, and operations.
Drive resolution for customer and Milwaukee Field Sales escalations for repairs, warranty guidelines, and program support.
Act as a liaison between Service branches and our end users.
Respond to customer inquiries and requests and assist in performing counter procedures in a timely and professional manner via phone, email, chat, or in-person interactions.
Engage with end users to understand product service needs, provide updates on repair progress, answer questions, and address concerns.
Offer instruction and support to end users on proper equipment usage and basic troubleshooting procedures.
Maintain proficiency on the current line of products through training to drive productivity and high-level quality of repair while engaging in training on new products to expand capabilities and enhance technical skills.
Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges by prescribed procedures.
Ensure accurate and timely order fulfillment and maintain end user records and databases with up-to-date information, including notes for future reference and analysis.
Quality, Safety & Continuous Improvement
Report operational irregularities and defective materials for quality control.
Recommend areas for improvement and assist in process enhancements.
Support initiatives to improve operational efficiency and effectiveness.
Help implementation and practice and execute 6S
Maintain and update required resources, fixtures, and equipment within the branch to ensure locations follow Milwaukee Service quality and standards.
Education and Experience Requirements
Requires an education equivalent to a high school diploma or GED.
1-2 years of previous experience in electrical and/or mechanical repair is preferred.
1-3 years of experience in a customer service position is preferred.
Proficiency in using various hand and power tools, diagnostic equipment, and software.
Ability to lift up to 50 lbs.
Ability to maneuver heavy material weighing up to 300 lbs.
Must possess practical business communication skills and the ability to understand the local branch market.
Strong analytical and problem-solving abilities are crucial for diagnosing and repairing equipment issues.
Excellent interpersonal, communication, and customer service skills for dealing with end users and customers.
Adherence to safety protocols and guidelines is paramount to ensure personal safety and the safety of others.
Acquire and maintain industry or product-specific certifications or licenses that may be required.
Proficiency in English, written and verbal.
Bilingual (English/Spanish) a plus.
Must be proficient in computer skills and Microsoft Office applications.
Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.)
This position offers an hourly range of $25 - $26 in addition to comprehensive benefits including health insurance, paid time off, and retirement options.
Milwaukee Tool is an equal opportunity employer.
$25-26 hourly Auto-Apply 60d+ ago
Equipment Tech
Opus Global 4.6
Repair technician job in Crown Point, IN
Schedule: Monday-Friday 8a-4:30p, one Saturday per month Pay: $22-$24.00 | benefits package offered Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus, and operational excellence. Opus' technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring.
Duties & Responsibilities
* Maintain and repair all inspection equipment in all program environments as needed
* Travel to various program locations to troubleshoot equipment and analyze relevant documentation to determine the cause of malfunctions in major test equipment, test setups, and test procedures.
* Perform maintenance and overhaul of instruments and equipment.
* Ensure that all preventive maintenance, calibration, and vehicle maintenance schedules are met.
* Maintain inventory and requisition supplies as needed.
* Complete the necessary paperwork, report on assigned work, and assist in the completion of records, reports, and other test documents.
* Provide Inspection Facility Management with a telephone consultation regarding immediate problems.
* Provide support to State audit teams as needed.
* Perform other tasks as required by the Systems Support Manager.
* Travel to visit all program inspection facilities as needed
* Other duties as assigned
Requirements:
* Knowledge of digital and analog electronics.
* Must be familiar with test equipment, including digital multimeters.
* Should have experience with principles of electro-mechanical operations and a working understanding of pneumatics.
Qualifications:
* High school graduate or equivalent.
* Associate's degree in Electronics is preferred but not required.
* Current Indiana driver's license and a good driving record.
$22-24 hourly 1d ago
Experienced Low Voltage/IOT Service Technician Lead
EOC Audio
Repair technician job in Lisle, IL
Benefits:
Simple IRA (Matching)
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About the Role:
We are seeking a highly skilled and professional AV Service Technician Lead to join our team in a client-facing position specializing in high-end residential smart home systems. In this role, you will provide expert troubleshooting, service, and maintenance for complex home technology systems-including automation platforms, audio/video distribution, home theaters, lighting control, networks, and surveillance systems and more.
This is an excellent opportunity for a technician who takes pride in craftsmanship, thrives in problem-solving environments, and enjoys working with cutting-edge technology in stunning residences.
⸻
Key Responsibilities: • Diagnose and resolve issues across integrated AV and control systems (Crestron, Savant, Elan, URC, Control4, Lutron, etc.) • Troubleshoot and service distributed audio/video, home theater systems, media rooms, lighting/shade control, and network infrastructure • Provide remote and onsite support for system performance, firmware updates, hardware failures, and user experience improvements • Serve as a technical point of escalation for complex or high-profile service calls • Identify and fix network-related performance issues, configuration problems, or equipment failures • Perform routine system maintenance, firmware updates, and system optimizations • Interface directly with homeowners, estate managers, and design/build professionals with professionalism and clarity • Document service calls, findings, and resolutions in a timely and organized manner • Recommend system upgrades or preventive measures when necessary • Ensure all work is performed cleanly, discreetly, and in line with the standards of luxury environments
⸻
Qualifications:
• 5+ years of hands-on experience in AV/low voltage troubleshooting and service • In-depth knowledge of control systems (Crestron, Savant, Control4), lighting/ shading (Lutron), networking, and home theater technology • Strong communication skills and client-facing professionalism • Working knowledge of remote support tools and service platforms (OvrC, Domotz, etc.) • Familiarity with home theaters, matrix switches, DSPs, wired/wireless networking, and rack systems • Experience managing or leading small service teams is a plus • Comfortable working in high-end homes with a premium level of client interaction⸻
Preferred Certifications (a plus, not required): • Crestron, Savant, Control4, Elan, URC, RTi, QSC technician certifications • Lutron HomeWorks or Ketra, Vantage, RadioRa • CTS or CTS-I (AVIXA) • Network certifications (Cisco, Ubiquiti, CompTIA)
⸻
What We Offer: • Work with cutting-edge technologies in the most exclusive homes • Competitive salary and benefits package • Opportunities for advancement in a growing, respected company • Supportive leadership and collaborative team environment • High-end tools, vehicles, and ongoing training
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
$59k-107k yearly est. Auto-Apply 60d+ ago
Sourcing and Procurement Services, IT Software Lead
Kenna Group 3.7
Repair technician job in Chicago, IL
The Sourcing and Procurement Services (SPS) IT Software Lead is responsible for the governance of strategic IT Software relationships across the enterprise, with a focus on working closely with the area of responsibility (AOR) executives, technology, and delivery leads in support of sourcing, risk management, measuring performance, and building sustainable relationships. The SPS IT Software Lead will provide support in the acquisition of new IT Software at the lowest costs consistent with quality pre-post sale support. This lead will also leverage their industry experience to analyze existing portfolio of IT Software to develop proactive cost optimization strategies to lower the total costs of ownership for this category of spend. This position is also responsible for the ongoing governance of the IT Software supplier base, leading escalation management, and ensuring overall IT Software operations are consistent with agreements.
The SPS IT Software Lead partners with SPS Sourcing and Category Management personnel, legal, security, data privacy, and other enabling functions to ensure optimal terms and conditions, data protections, competitive commercial terms, key performance indicators, and service level agreements (SLAs) are in line with the applicable solution requirements. This role is also tasked with building collaborative, executive level relationships with strategic IT Software suppliers.
Responsibilities Responsibilities include but are not limited to:
Responsible for delivering IT Software sourcing strategies, leading strategic initiatives, driving negotiations, and developing sourcing performance metrics for IT Sourcing and Procurement Solutions tower. The IT Software Lead will work with the Enterprise IT Software Senior Manager of SPS to initiate, develop, promote, and implement continuous improvement in IT Procurement strategies
This IT Software Lead will be responsible for the strategic sourcing and procurement service delivery in support of the organizational requirements for software licensing for client. In support of this objective, SPS is tasked to deliver enterprise-wide software solutions supporting client's mission-critical business applications and processes
This position has key responsibility for the development, negotiation, and management of technology contracts; serves as the business driver for all requirements; and will lead negotiations
This complex role requires developing relationships and procedural strategies with other groups involved with completing contracts: Legal, Tax, Treasury, ATSV Finance, Security, Data Privacy, ATSV Architecture, Voice/Data Leadership, and the Divisional Chief Information Officers
The candidate will be expected to participate directly with business development teams providing technology procurement subject matter expertise in shaping technology software agreements. Significant relationship development with Directors and Officers is required
To summarize the key responsibilities of this position: Senior technology procurement negotiator, with a focus on key, strategic, highly visible software based technology suppliers and promoting the use of best practices and techniques in sourcing, procurement, and contract development; responsibilities may include implementing “better in class” contractual terms and conditions for client templates, providing supervision and direction as needed
The ideal candidate possesses the following qualifications:
Bachelor's degree preferred in Supply Chain, Business Administration, Finance, or Accounting, or equivalent IT sourcing, category, and supplier management experience
Minimum of 10 years' experience in an IT Software procurement or sourcing service delivery capacity
5 years IT procurement management experience or experience in an IT Software operational management capacity
Proven success and experience in working with complex or challenging IT Software enterprise environments
Experience working within an “influence management” corporate structure
Mainframe software and/or leasing experience is a plus
Experience working with virtual teams preferred
Proficiency development and coaching experience and skills preferred
10% Travel possible
Knowledge/Skills Requirements:
Excellent interpersonal skills
Strong analytical and data management skills, ideally proven in a Sourcing and Procurement Services or Operations context
Strong business operations skills
Strong negotiating skills
Strong financial analysis skills
Project and program management skills
Driven and motivated to lead and push for increasing levels of performance
Excellent verbal and written communication skills, including presentation skills
Strong customer orientation
Ability to prioritize amongst multiple high priority items
Knowledge of Sourcing/Procurement processes preferred
Qualifications
Bachelor's degree preferred in Supply Chain, Business Administration, Finance, or Accounting, or equivalent IT sourcing, category, and supplier management experience
Minimum of 10 years' experience in an IT Software procurement or sourcing service delivery capacity
5 years IT procurement management experience or experience in an IT Software operational management capacity
Proven success and experience in working with complex or challenging IT Software enterprise environments
Experience working within an “influence management” corporate structure
Mainframe software and/or leasing experience is a plus
Experience working with virtual teams preferred
Proficiency development and coaching experience and skills preferred
10% Travel possible
Knowledge/Skills Requirements:
Excellent interpersonal skills
Strong analytical and data management skills, ideally proven in a Sourcing and Procurement Services or Operations context
Strong business operations skills
Strong negotiating skills
Strong financial analysis skills
Project and program management skills
Driven and motivated to lead and push for increasing levels of performance
Excellent verbal and written communication skills, including presentation skills
Strong customer orientation
Ability to prioritize amongst multiple high priority items
Knowledge of Sourcing/Procurement processes preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Local candidates only, relocation is not available for this opportunity.
$86k-127k yearly est. 1d ago
Service Technician for Maintenance & Repair - On Call or as Needed
NWS Career
Repair technician job in Chicago, IL
We are seeking a dedicated and reliable Service Technician to join our team in Chicago, IL. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.
Job Duties
Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
Ensuring timely completion and submission of all required paperwork for payment processing.
Requirements
Knowledge of plumbing, electrical and mechanical equipment.
Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
Possess a Smartphone and proficiency in using email for communication and reporting purposes.
Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
Communicate effectively in English.
Provide own transportation and tools for on-site visits.
Pay & Work Hours
Compensation: $45 - $55 per hour minimum, based on experience.
Service Frequency: On Call, as needed.
Employment Type: 1099 Independent Contractor position, offering no benefits.
Additional Information
Interviews will be conducted via Microsoft Teams video conferencing platform.
Job offers are contingent on the results from a background check.
Applicants must be 18 years of age or older to be considered for this position.
Please submit your resume with your application.
If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!
$34k-48k yearly est. 60d+ ago
Residential Service and Repair Electrician / Technician
Mister Sparky Electric 3.9
Repair technician job in Downers Grove, IL
Benefits: * 401(k) matching * Competitive salary * Health insurance Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country.
JOB SUMMARY
This position is all about making electrical systems run smoothly by performing installation and diagnostic services in residential and light commercial settings.
JOB DUTIES
* Install, repair, and maintain residential and commercial electrical equipment.
* Panel swaps, service upgrades, EV chargers, ceiling fans, etc.
* Determine the general condition of all electrical equipment, troubleshoot electrical mysteries, and decipher the extent of necessary repairs.
* Identify the proper materials and material quantities for new and existing repair projects.
* Use the Straight Forward Pricing Guide to accurately present repair or installation options.
* Complete safety inspections. Your mission: to ensure everyone is safe from electrical issues.
Great Benefits
* Great family run business with great culture and environment
* Advancement opportunities
* Company paid training
* Medical insurance
* Paid time off including holidays and vacation
* 401 (k) + match
* Company vehicle and fuel card
MINIMUM REQUIREMENTS
* 3+ years of residential electrician experience
* 1+ years of diagnostic experience
* High school diploma or equivalent
* Background check and drug screening
* Clean driving record
* Ability to communicate effectively to clients about issues and provide accurate solutions
$33k-42k yearly est. 13d ago
Lead Home Service Technician/Handyman
Trublue
Repair technician job in Chicago, IL
We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
Gas card/Mileage reimbursement
TruBlue t-shirts, polos, and other company gear for the team
Strong office support
TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you.
We are looking for a seasoned Team Leader with the following experience:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply.
Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English
We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $28.00 - $35.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
$28-35 hourly Auto-Apply 60d+ ago
Apartment Maintenance Tech
BG Staffing Inc. 4.3
Repair technician job in Oak Park, IL
Apartment Maintenance Technician
Oak Park, IL
Step into a hands‐on maintenance role where you'll support daily operations, complete repairs, and help keep apartment communities running smoothly. This is a great opportunity for someone experienced in general building maintenance and ready for a contract‐to‐hire career path.
Job Description
You will perform maintenance, repairs, inspections, and general building support while responding to daily work orders and assisting with property needs.
Job Responsibilities
To act on requests for maintenance, repairs, and custodial needs
To report major repair issues to management teams
To handle emergencies as directed
To inspect assigned buildings and identify maintenance needs
To operate and care for equipment properly
To deliver notices as assigned
To enter and update work orders in Yardi
To be available for rotating on‐call service
To support additional maintenance projects as assigned
Qualifications
Experience in general building maintenance and repair
Basic experience across multiple trades
High school diploma or equivalent
Valid driver's license
Must have own tools
Ability to assume lead role when needed
Familiarity with Yardi is a plus
Schedule & Pay
Monday-Friday, 8:30 a.m. - 5 p.m.
Contract‐to‐hire role
$20/hr
Benefits Through BGSF
Weekly pay
Health, dental, and vision insurance options
PTO or sick leave (as applicable by state/local law)
Referral bonuses
#ZIPW
BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
$20 hourly 2d ago
Sales and Service Technician
Bridgestone Corporation 4.7
Repair technician job in Chicago, IL
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through asses Service Technician, Service Tech, Technician, Sales, Customer Service, Retail Sales, Automotive
$30k-39k yearly est. 7d ago
Cath IR Rad Tech @ S Sub - Interventional Platform: 125006736343
Advocate South Suburban Hospital 4.6
Repair technician job in Hazel Crest, IL
Details Client Name Advocate South Suburban Hospital Job Type Travel Offering Allied Profession Radiology Specialty IR Tech Job ID 35017006 Job Title Cath IR Rad Tech @ S Sub - Interventional Platform: 125006736343 Weekly Pay $2338.0 Shift Details Shift Day - 10x4 - 07AM
Scheduled Hours
40
Job Order Details
Start Date
12/22/2025
End Date
03/21/2026
Duration
13 Week(s)
Job Description
Job Title: Cath IR Rad Tech
Profession: Radiology Technologist
Specialty: General Imaging
Duration: 13 weeks
Shift: 10-hour Day Shift
Hours per Shift: 40
Experience: Minimum 2 years
License: State Radiology Technologist License
Certifications: ACLS required
Must-Have: Scrub into procedures with Procedural Physician and support intra-procedure workflows.
Description:
Will consider traveler with IR or EP experience.
Census averages 12-15 patients per day.
Patient types include cardiac catheterization for coronary disease and peripheral catheterization for peripheral artery disease, including AAA repairs.
Electrophysiology experience with arrhythmia studies, ablations, and device implants is essential.
Required skills include sterile technique and familiarity with Cath/EP/IR supplies and equipment.
Clienttion safety knowledge is a must.
Team includes a manager, assistant manager, five other radiology technologists, and eight registered nurses.
Department utilizes EPIC for EMR.
Equipment includes Philips Azurion Imaging Equipment, Carto for EP ablations, and IVUS/FFR technology.
Scheduling includes one weekend on-call per month.
On-call schedule consists of 1-2 nights per week and one weekend call per month.
Holiday expectations include working one major holiday during the contract.
Requests for time off can be accommodated depending on dates.
Shift times are from 7:00 AM to 5:30 PM, with four 10-hour shifts per week.
Schedule is planned six weeks at a time.
Scrub color is blue, provided by the hospital.
The department culture is focused on building a new team.
Client Details
Address
17800 Kedzie Ave
City
Hazel Crest
State
IL
Zip Code
60429
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$35k-44k yearly est. 4d ago
IT Service Desk Lead
Xeris Pharmaceuticals, Inc. 4.2
Repair technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
**Responsibilities**
+ Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
+ Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
+ Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
+ Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
+ Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
+ Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
+ Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
+ Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
+ Take ownership of support issues, engaging other internal / external expertise as required.
+ Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
+ Continuously educate employees and equip them with essential IT tools and best practices.
**Qualifications**
+ Associate or bachelor's degree in information technology or equivalent work experience preferred
+ 5+ years of progressive experience in IT support/helpdesk roles
+ Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
+ Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
+ Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
+ Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
+ High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
+ Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
+ Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
+ Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
+ Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-HYBRID
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _IT Service Desk Lead_
**ID** _2025-2300_
**Category** _IT_
**Type** _Full-Time_
How much does a repair technician earn in Portage, IN?
The average repair technician in Portage, IN earns between $24,000 and $57,000 annually. This compares to the national average repair technician range of $27,000 to $63,000.
Average repair technician salary in Portage, IN
$37,000
What are the biggest employers of Repair Technicians in Portage, IN?
The biggest employers of Repair Technicians in Portage, IN are: