🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Inside Sales Representative
Oak Wood Ventures 4.2
Representative job in Dallas, TX
About Oak Wood: Oak Wood owns and operates a growing portfolio of multifamily and manufactured housing communities across the United States. Our success is driven by a sales-focused, customer-centric approach that combines operational excellence with strategic marketing to attract buyers, convert leads, and maximize the value of every community we serve.
About the Role: As an Inside Sales Representative, you are the voice of Oak Wood and the frontline driver of our home sales efforts across 87 communities nationwide. You will engage prospective homebuyers through inbound phone calls, emails, texts, and social media messages-educating, qualifying, and converting interest into scheduled appointments and closed sales.
This role is ideal for a confident communicator who thrives in a fast-paced, high-volume sales environment and understands how to move leads through the funnel with urgency, professionalism, and enthusiasm.
Key Responsibilities
Serve as the primary sales contact for all inbound inquiries related to home sales via phone, email, text, and social media.
Deliver compelling, accurate information about Oak Wood communities, home models, pricing, availability, amenities, and lifestyle benefits.
Actively sell by building rapport, uncovering buyer needs, overcoming objections, and guiding prospects toward next steps.
Qualify leads and efficiently schedule appointments, tours, and follow-ups for onsite sales teams.
Consistently log and manage lead activity in the CRM, ensuring clean data and timely follow-up.
Execute outbound follow-ups to re-engage warm and inactive leads and improve conversion rates.
Partner closely with marketing to align on campaigns, promotions, and messaging across all channels.
Stay current on inventory, pricing changes, promotions, and community updates across the portfolio.
Deliver an exceptional, bilingual customer experience that reflects Oak Wood's brand and values.
Track and report on call volume, lead conversion, response times, and sales performance metrics.
Qualifications
Proven experience in inside sales, customer service, call center, or lead-driven environments (real estate or homebuilding preferred).
Strong persuasive communication skills-both verbal and written.
Ability to manage multiple conversations and channels simultaneously in a high-volume setting.
Results-oriented mindset with a strong sense of urgency and follow-through.
Experience working with CRM systems and Microsoft Office Suite.
Bachelor's degree in a related field preferred.
Preferred Attributes
Passion for real estate and helping people find the right home.
Confident closer with a consultative sales approach.
Self-starter who takes ownership of performance and outcomes.
Positive, high-energy attitude with a team-first mentality.
Comfortable representing a brand across phone, digital, and social platforms.
Why You'll Love Working at Oak Wood
Entrepreneurial Environment: Expand your skill set, grow professionally, and make a measurable impact on sales performance.
Culture & Benefits: Competitive benefits package including 401(k), health, dental, vision, HSA/FSA, and Life Time Fitness gym membership. We prioritize work-life balance and celebrate individual and team success.
Flexible Work Option: After three (3) months of service, employees may work remotely one (1) day per week.
Community-Focused: Oak Wood encourages team bonding, collaboration, and community involvement.
Oak Wood is an equal opportunity employer.
$47k-74k yearly est. 4d ago
Customer Service Representative
Tata Consultancy Services 4.3
Representative job in Plano, TX
The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement:
Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly.
Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”)
First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents.
Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications:
2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
Experience with ticketing/CRM tools and structured survey/feedback collection.
Salary Range: $40,000 - $55,000 per year
$40k-55k yearly 3d ago
Business Development Representative - Restoration Services
Right Restoration Partners
Representative job in Wylie, TX
Business Development Representative - Plumber Referral Partner
Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services.
The Business Development Representative - Plumber Referral Partner will join a successful, established team focused on the continued expansion of our business. The Business Development Representative will spearhead growth by building strategic partnerships with plumbers, property managers, and/or fire services professionals as well as working closely with marketing and operational teams to align strategies and achieve shared goals.
The Business Development Representative is an outside sales position, based out of our Dallas-Fort Worth facility (941 Hensley Ln, Wylie, Texas 75098), which supports customers throughout the greater DFW area. We offer a competitive base salary, benefits, an uncapped commission plan, a car allowance, and bonuses.
Key Responsibilities of the Business Development Representative
Identify, develop, and nurture partnerships with lead sources to deliver consistent, high-quality referrals.
Grow and maintain relationships, providing top-notch support and guidance to our partners.
Analyze metrics to refine your approach, demonstrate ROI, and drive continuous improvement.
Qualifications of the Business Development Representative
0 to 3+ years of sales, business development, or marketing, preferably within restoration, property management, or related industries.
A proactive, self-motivated approach with strong adaptability and resilience.
Bachelor's degree in marketing, business, or equivalent experience.
Proficiency in CRM tools is a plus.
$34k-59k yearly est. 3d ago
Customer Service Representative
Novax Recruitment Group
Representative job in Addison, TX
🔍 Customer Service Representative (Inside Sales)
📍 Plano, TX
💼 Full-Time
💰 Competitive Salary + Full Benefits + Career Growth
🚀 Why This Role Matters
We are partnering with a respected, long-standing manufacturer in the infrastructure and engineered products sector. This role is central to customer experience and sales execution-serving as the primary link between clients, sales teams, and operations from initial quote through final delivery.
If you excel in fast-paced, detail-focused environments and enjoy blending customer interaction with internal collaboration, this is your opportunity to grow into a key commercial role within a stable and growing organization.
🔍 What You'll Be Doing
Prepare and issue customer quotes; review purchase orders for accuracy
Be the primary point of contact for customer inquiries and sales support
Manage the full order lifecycle-scheduling, changes, and shipment notifications
Maintain customer records and log interactions in CRM/ERP systems
Track orders, resolve service issues, and support Outside Sales teams
Cross-train in order fulfilment to provide team coverage as needed
🧠 What We're Looking For
High school diploma or equivalent; Bachelor's in Business or related field preferred
3+ years in Inside Sales, Customer Service, or a similar client-facing role
Experience in infrastructure, engineered products, B2G, or project-based sales is a plus
Strong skills in quoting, pricing, and order management
Proficiency with ERP systems and Microsoft Office (NetSuite experience preferred)
📈 Career Progression
This role is designed for growth. You'll gain exposure to sales, operations, and product management, with a clear path to advance into senior inside sales, account management, or sales support leadership.
🎁 What We Offer
Competitive salary based on experience
Comprehensive health & benefits package
Hybrid/office-based flexibility depending on business needs
Ongoing training and professional development
Long-term career opportunity in a stable, essential industry
Submit resume to ****************************
$26k-34k yearly est. 4d ago
Licensed Insurance Sales Representative
Rusty McRae-State Farm Agency
Representative job in Mesquite, TX
Salary: $40000.0 - $55000.0/year Experience: 0 Year(s) Rusty McRae - State Farm Agency, located in Mesquite, TX has an immediate opening for a full-time Licensed Insurance Sales Representative. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future.
If you have experience in the insurance industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Mesquite, TX. This is an in-office position.
Responsibilities include but not limited to:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
What we provide:
Base Salary plus Commission on new business
Paid Time Off (vacation and personal/sick days starting after one year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Bilingual English/Spanish not required but preferred
Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Ability to multi-task
Ability to effectively relate to a customer
Property & Casualty license
Life & Health license
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PI7539732f844e-37***********4
$40k-55k yearly 2d ago
Sales Representative - OR Products
Cardinal Health 4.4
Representative job in Dallas, TX
The Global Medical Products and Distribution ("GMPD") segment, focuses on U.S. and International Products and Distribution businesses. We offer industry expertise and an expanding portfolio of safe, effective medical products that improve quality, manage costs and reduce complexity. With our trusted regulatory experience, insights, and infrastructure, we help manufacture and source medical products that meet the demand for value-driven, comprehensive healthcare solutions. We offer surgical kits and accessories designed specifically for the operating room to help create a more efficient OR supply chain, with kits & supplies covering a wide selection of procedures.
**Job Summary**
The **Sales Representative** , **OR Products, "Specialist"** drives revenue and profitability in their territory. They accomplish this through products, solutions and clinical insights to the acute care hospital marketplace. Focus areas will include driving new business as well as increasing penetration in existing accounts. The OR Product portfolio includes Presource procedural packs & solutions, surgical gloves, surgical drapes, surgical gowns, OR positioners, topical skin adhesives, fluid management and more. This highly visible position, reporting directly to the Region Sales Director, Specialty Products is responsible for meeting and exceeding sales goals by advancing high quality consultation utilizing a solution-based sales model.
**Territory:** Ideal candidate location is in/around the Dallas/Ft. Worth Metroplex. Territory includes but is not limited to Dallas, Fort Worth, Texoma, Waco. This is a field-based role.
**Responsibilities**
+ Drive strategies to achieve sales goals across dedicated product categories within assigned geography
+ Proactively identify, qualify, and execute effective sales opportunities focused on retaining current and new customers while understanding the market landscape
+ Manage multiple projects simultaneously, maintain accurate records, and effectively organize and prioritize workload to meet deadlines in a fast-paced environment
+ Effectively utilize and update sales tools to accurately address trends in existing base of business, create call strategies, and to manage territory and strategic business plans with adherence to required activity level
+ Build consultative relationships with external customers such as clinicians, supply chain partners, and GPO partners as well as internal stakeholders like marketing and customer service
+ Champion a positive and inclusive work environment by actively participating in team activities, promoting open communication, and fostering a culture of respect and collaboration
+ Demonstrate mastery of all products and sales applications. Complete conversions and in-servicing, which includes demonstrating product applications, functionality and use
+ Assist customers with inventory and other related service inquiries
+ Complete all administrative requirements in a timely and comprehensive manner (expenses, compliance, salesforce.com, as directed)
**Qualifications**
+ Bachelor's Degree or relevant experience preferred
+ Experience in sales, account/relationship management, or customer success preferred
+ Strong written and verbal communication skills including active listening, experience in developing and delivering presentations to both small and large groups
+ Self-motivated and proactive with a strong work ethic and a willingness to take initiative
+ A critical thinker with a problem-solving attitude, consistently seeking opportunities to improve processes and resolve issues efficiently
+ Possesses a resilient and confident attitude, with the ability to overcome obstacles and maintain a positive outlook
+ Technology proficiency with CRM software such as Salesforce and Microsoft Office Suite
+ A valid driver's license issued in one of the 50 States with a clean driving record
+ Ability to travel up to 50% within territory including overnight stays
+ Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview
**Anticipated pay range:** $125,000 - $155,000 (includes targeted variable pay)
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/09/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$34k-44k yearly est. 1d ago
Outside Sales Representative - Market Development
Charter Spectrum
Representative job in Arlington, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you an outgoing professional who thrives when working independently? Do you enjoy getting out of the office and connecting with customers where they are? Ready for a financially rewarding job that can lead to real career opportunities?
Spectrum is building a NEW residential outside sales team-one that will drive impact for our business, customers and everyone who joins us. If you're looking for an exciting sales career and a company that invests in you, become a Market Development Specialist.
BE PART OF THE CONNECTION
When new residential housing developments and communities are being built, new people move into new homes. All they can think about is getting unpacked and feeling settled. They also want to quickly reconnect to the Internet, their favorite shows, and with family and friends. This is where our new Market Development Specialists play a vital role.
WHAT YOU WILL DO AS A MARKET DEVELOPMENT SPECIALIST
Acquire new customers through door-to-door relationship building and community events
Focus on new and existing communities within targeted growth markets
Build a vast network of referral partners to help quickly engage prospective customers
Develop relationships with homebuilders, homeowner associations and housing community groups within an assigned territory
Sell Spectrum's superior products at an exceptional value to customers
Be rewarded for achieving sales goals in Internet, mobile, phone and video sales
Connect with your team by participating in sales meetings and training
While working in residential sales, expect to work outdoors rain or shine, days and nights, and to knock on many doors before closing a sale. It's hard work, but with your relationship-building skills and professional resilience, you can excel (and do well financially) in this sales position.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education: High school diploma or equivalent
Skills: Effective communication, listening, relationship-building and multi-tasking skills
Technical Skills: Willingness to learn about our products; comfortable having sales conversations about technology
Abilities: Work independently, results-oriented, persuasive, positive attitude, resilient
Travel: Daily in an outdoor environment; valid driver's license and reliable personal vehicle needed
Schedule: Includes days, evenings and weekends; flexibility based upon performance
Preferred Qualifications
* 2+ years of sales or relevant work experience
* Experience in door-to-door sales
#LI-JS3
SDT315 2026-68756 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$48k-76k yearly est. 6d ago
Major Accounts Sales Representative
ADP 4.7
Representative job in Dallas, TX
ADP is hiring a Sales Representative, Major Accounts.
Thanks for clicking! Let us tell you some more...
Are you restless, revved up and ready to get things done?
Does nothing stop you from persevering until you get things right?
Is your desire to learn and grow insatiable?
Most importantly, do you love people and thrive in a fast-paced, team environment? (Oh yes, we used the "L" word. It's that serious.)
Yes? We thought this could be a perfect match. Don't just take our word for it... read on and see for yourself!
First, let's tell you more about ADP. We believe great companies are built by great people -- and for them. Every day we strive to design a better way to work helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture, and with people like you.
Designing a better way to work starts with our own sales teams. Every day, our extraordinary sales team gains client and prospect trust and establishes long-term partnerships. As a Sales Representative, Major Accounts, you'll secure new business for ADP as you identify and cultivate new business opportunities by driving strategic Human Capital Management initiatives within companies containing 50 -- 999 employees. You will independently manage full sales cycles, sell our entire suite of solutions (40+ products and services) to C-level executives, and accurately forecast and pipeline sales.
At ADP, you will be able to grow your own book of business while having the backing of sales leadership, continual award-winning sales training, advancement opportunities, and industry-leading compensation, benefits, luxurious incentive trips, and awards.
Does this sound like you?
Fearless. Embraces opportunities and challenges the status quo.
Go-Getter and Self-Starter. High-reaching and unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you get it right.
Trusted Advisor. Lives integrity and delivers on promises...every time.
Passionate Advocate. Strengthens relationships and builds advocacy while delivering measureable results.
WHAT YOU'LL DO: Responsibilities
Drive Our Business Forward
* Work within a geographic territory to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans
* Implement a top-down sales strategy targeting Presidents, CEOs, CFOs and Owners to build a network with C-level executives. Now that's what we call networking.
Deepen Relationships across the ADP Family
* In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products and solutions. Wait... there's more!
Collaborate Daily
* Serve as a trusted advisor to your clients.
* Develop and maintain relationships with other internal groups within the territory. #WorkSmarter
EXPERIENCE YOU'LL NEED:
Required Qualifications:
* One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry
BONUS POINTS FOR THESE: Preferred Qualifications
3-10 years of relevant experience in HCM, technology, business equipment, uniform or software sales
Ambitious spirit, with demonstrated ability to exceed sales quotas
Established network
Organized, with time management skills
Ability to communicate effectively (verbal, listening, and written)
Strong business acumen
Thrives under pressure
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Make your mark. We want you to challenge things and are open to fresh ideas.
Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress.
Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones.
Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life.
Get paid to pay it forward. Company paid time off for volunteering for causes you care about.
If you've made it down this far, we have to ask: What are you waiting for? Apply now!
#LI-HH1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$35k-52k yearly est. 6d ago
Member Service Representative (Healthcare)
Hornet Staffing, Inc., a Gee Group Company
Representative job in Irving, TX
Fulltime onsite role in Irving Texas with no nights or weekends!
Member Service Specialist/Healthcare Customer Service
Notes: 2 years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.
Job description:
The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling-Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)
$24k-34k yearly est. 3d ago
Representative, Sales Service - Inbound
Rise Broadband 3.9
Representative job in Irving, TX
is filled. We are looking for Sales professionals in the Dallas metro area to join our team. Successful candidates must be able to thrive in an environment that is fast paced and constantly changing. You must be an individual who is driven to maximize residential inbound sales inquiries into sales by demonstrating a good understanding of our services, evaluating customer needs and recommending the appropriate products and upgrades to ensure growth and retention of our customer base.
Essential Duties/Responsibilities
* Provide customers with product and service information
* Build and maintain rapport with customers
* Be positive, confident, reliable, friendly and engaged during all calls
* Identify customer needs and resolve problems to inquiries regarding Billing and Sales
* Provide product sales opportunities and promotions
* Capture data, enter clearly and accurately
* Recognize, document and alert the supervisor of trends in customer calls
* Use customer service skills to appropriately satisfy and retain customers
* Utilize tools to check service availability; improve the rate of successful installation
* Set appropriate expectations regarding installation and service; reschedule installation appointments as needed
* Perform initial and periodic follow-up with customers to ensure satisfaction
* Other duties as assigned
Job Requirements
* Call center experience preferred
* Must possess exemplary verbal, written and interpersonal communication skills
* Strong negotiation skills and a track record of telecommunication products is a plus
* Outstanding telephone and customer service etiquette
* Ability to work independently and be self-motivated
* Strong computer skills
* Ability to navigate through several applications simultaneously
* Knowledge of CSG & Sugar CRM a plus
* Keyboard and/or typing skills 30 wpm minimum
* Available to work some nights, weekends, and holidays required
Equipment Requirements
* A dedicated and quiet workspace free from distractions
* A desktop or laptop computer with Windows 10 or newer and a minimum 1GHz processor and 1GB of RAM (or higher). NOTE: We do not allow Chromebooks, Surface Pros, or iPads.
* 2 monitors for desktops and laptops
* A camera/web camera
* Reliable internet connection with minimum speeds of 5-10 Mbps upload and 15 Mbps download, with access to a hardwired (Ethernet) connection rather than Wi-Fi, based on the systems we use.
* A mouse (if using a laptop) | Or a mouse & keyboard (if using a desktop)
* Headphones or a headset (will be provided upon request)
Working Conditions
* Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
* Working conditions may include being in an open (shared) cubicle/workspace area.
Disclaimer
This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned.
Please feel free to review our Benefits at the following link: *****************************
$34k-50k yearly est. 11d ago
Sales Representative
Optimum 4.2
Representative job in Plano, TX
None
$47k-86k yearly est. 2d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
W.F. Young 3.5
Representative job in Irving, TX
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training Schedule:
Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Posting Location:
401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
6 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$30k-35k yearly est. Auto-Apply 24d ago
Bilingual Medical Call Center Rep
Cornerstone Staffing 4.1
Representative job in Fort Worth, TX
Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?
Apply NOW! Don't wait!
Job Title:BilingualMedical Call Center Rep
Job ID: 153669
Location:Fort Worth
Pay:$17 - $20/hr
Schedule:Monday - Friday, 8am-5pm
Duration:Temp 3-6 months
Job Description:Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.
Ensure office procedures are followed
Document and update records
Make outbound calls to patients and members
Requirements:
Must have 6 months experience working in a call center environment OR 6 months of medical experience
Great Data Entry
Bilingual in Spanish
A positive attitude and a high standard of integrity
Enjoy working with people and providing customer service
Ability to maintain confidentiality
No visible tattoos or piercings
Must have high school diploma or GED
Sense of urgency - must be able to work in a fast paced environment
Hiring Process Includes:
Interview with Client
Drug testing
Background check
Clerical testing
Flu shot/TB test
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy on our
website
.
#FW123
$17-20 hourly 6d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo 4.6
Representative job in Irving, TX
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual reading, speaking, and listening proficiency in Spanish/English
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
+ Must complete and pass required language assessment
**Training Schedule:**
+ Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
**Posting Location:**
+ 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
**Posting End Date:**
6 Feb 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-513959
$31k-38k yearly est. 23d ago
Process Associate - Customer Service Representative - onsite Richardson TX
Genpact 4.4
Representative job in Richardson, TX
Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate, Customer Service Representative
In this role, Representative responsible for addressing clients' concerns promptly and effectively, ensuring their satisfaction. Will also assist in resolving past due accounts, contributing to improved financial outcomes.
Responsibilities
· Should be able to work in blended environment catering both Inbound & Outbound Calls.
· Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services.
· Ensure that the account becomes current & provide solution to keep it current for long term.
· Willing to take additional training as suggested by management.
· Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses.
Qualifications we seek in you!
Minimum Qualifications
· Good Attendance Record
· Good written and verbal communication skills
· With high level of confidentiality and professionalism
· Basic/Good Computer Skills
· Basic knowledge in MS Word & Excel
· Willing to rotate shifts and weekly offs
· Open and receptive to feedback
· Ability to work in a fast-paced environment where standards of quality and timelines are established.
· High on integrity to ensure compliance.
· Ability to work on a team.
Preferred Qualifications/ Skills
· With BPO or contact center experience
· Must be amenable to work onsite - DFW Site (Richardson, TX)
· Assertive and confident
· Strong negotiation skills
· Problem solver with procedure driven judgment to find the best solution.
Why join Genpact?
· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
· Make an impact - Drive change for global enterprises and solve business challenges that matter
· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is 19.00 per hour.. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Location-based Roles Richardson TX area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship
status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Process Associate
Primary Location
Richardson TX
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Mar 7, 2025, 4\:28\:40 PM
Unposting Date
Apr 6, 2025, 11\:59\:00 PM
Master Skills ListOperations
Job CategoryFull Time
$24k-32k yearly est. Auto-Apply 8d ago
Automotive Call Center Representative
Jerry Durant Auto Group 4.1
Representative job in Weatherford, TX
Jerry Durant Auto Group in Weatherford, TX, also serving Abilene, TX and Fort Worth, TX is proud to be an automotive leader in our area. Since opening our doors, Jerry Durant Auto Group has kept a firm commitment to our customers. Customer satisfaction is our highest priority, and our staff is fully committed to achieving this goal in every aspect of our business.
Call Center Service Representative
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Call Center Service Representative. The Call Center Service Representative will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for dealership clients.
Job Responsibilities
Receives inbound client calls for service related issues
Facilitates specific appointments for the service advisors
Dispatches Roadside Assistance/Tow Service
Performs outbound service campaign calls
Follows detailed scripts for inbound/outbound calling
Confirms all scheduled appointments Follows up on 100% of “no show” client appointments
Maintains defined service levels
Attends weekly department meetings
EDUCATION and/or EXPERIENCE
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable), Sales License where required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee has frequent computer use. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time and holiday pay, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Please fill out the application attached to explore this career opportunity!
$27k-32k yearly est. 60d+ ago
Outside Sales Representative - Market Development
Charter Spectrum
Representative job in Fort Worth, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you an outgoing professional who thrives when working independently? Do you enjoy getting out of the office and connecting with customers where they are? Ready for a financially rewarding job that can lead to real career opportunities?
Spectrum is building a NEW residential outside sales team-one that will drive impact for our business, customers and everyone who joins us. If you're looking for an exciting sales career and a company that invests in you, become a Market Development Specialist.
BE PART OF THE CONNECTION
When new residential housing developments and communities are being built, new people move into new homes. All they can think about is getting unpacked and feeling settled. They also want to quickly reconnect to the Internet, their favorite shows, and with family and friends. This is where our new Market Development Specialists play a vital role.
WHAT YOU WILL DO AS A MARKET DEVELOPMENT SPECIALIST
Acquire new customers through door-to-door relationship building and community events
Focus on new and existing communities within targeted growth markets
Build a vast network of referral partners to help quickly engage prospective customers
Develop relationships with homebuilders, homeowner associations and housing community groups within an assigned territory
Sell Spectrum's superior products at an exceptional value to customers
Be rewarded for achieving sales goals in Internet, mobile, phone and video sales
Connect with your team by participating in sales meetings and training
While working in residential sales, expect to work outdoors rain or shine, days and nights, and to knock on many doors before closing a sale. It's hard work, but with your relationship-building skills and professional resilience, you can excel (and do well financially) in this sales position.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education: High school diploma or equivalent
Skills: Effective communication, listening, relationship-building and multi-tasking skills
Technical Skills: Willingness to learn about our products; comfortable having sales conversations about technology
Abilities: Work independently, results-oriented, persuasive, positive attitude, resilient
Travel: Daily in an outdoor environment; valid driver's license and reliable personal vehicle needed
Schedule: Includes days, evenings and weekends; flexibility based upon performance
Preferred Qualifications
* 2+ years of sales or relevant work experience
* Experience in door-to-door sales
#LI-HA1
SDT315 2025-67622 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$48k-76k yearly est. 8d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo 4.6
Representative job in Irving, TX
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
* Ability to execute in a fast paced, high demand, metric driven call center environment
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
* Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
* Must be able to attend full duration of required training period
* This position is not eligible for Visa sponsorship
* Ability to work additional hours as needed
* Schedule may be eligible for a shift differential under the terms of the shift differential policy
* Must work on-site at the location posted
* Must complete and pass required language assessment
Training Schedule:
* Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
* We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Posting Location:
* 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
6 Feb 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$31k-38k yearly est. 23d ago
Process Associate - Customer Service Representative - onsite Richardson TX
Genpact Ltd. 4.4
Representative job in Richardson, TX
Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate, Customer Service Representative
In this role, Representative responsible for addressing clients' concerns promptly and effectively, ensuring their satisfaction. Will also assist in resolving past due accounts, contributing to improved financial outcomes.
Responsibilities
* Should be able to work in blended environment catering both Inbound & Outbound Calls.
* Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services.
* Ensure that the account becomes current & provide solution to keep it current for long term.
* Willing to take additional training as suggested by management.
* Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses.
Qualifications we seek in you!
Minimum Qualifications
* Good Attendance Record
* Good written and verbal communication skills
* With high level of confidentiality and professionalism
* Basic/Good Computer Skills
* Basic knowledge in MS Word & Excel
* Willing to rotate shifts and weekly offs
* Open and receptive to feedback
* Ability to work in a fast-paced environment where standards of quality and timelines are established.
* High on integrity to ensure compliance.
* Ability to work on a team.
Preferred Qualifications/ Skills
* With BPO or contact center experience
* Must be amenable to work onsite - DFW Site (Richardson, TX)
* Assertive and confident
* Strong negotiation skills
* Problem solver with procedure driven judgment to find the best solution.
Why join Genpact?
* Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
* Make an impact - Drive change for global enterprises and solve business challenges that matter
* Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
* Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day
* Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is 19.00 per hour.. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Location-based Roles Richardson TX area candidates are eligible for this role only."
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship
status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Process Associate
Primary Location
Richardson TX
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Mar 7, 2025, 4:28:40 PM
Unposting Date
Apr 6, 2025, 11:59:00 PM
Master Skills ListOperations
Job CategoryFull Time
'1664305
How much does a representative earn in Arlington, TX?
The average representative in Arlington, TX earns between $22,000 and $50,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Arlington, TX
$33,000
What are the biggest employers of Representatives in Arlington, TX?
The biggest employers of Representatives in Arlington, TX are: