Roofing Manager
Requirements manager job in Gallatin, TN
What we offer
Excellent health benefits plan, which includes medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time-off and paid holidays
Paid parental leave
Company-paid mental health benefit through Headspace
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program
Job Summary
The Roofing Manager will lead the development and growth of the SERVPRO roofing service line. The ideal candidate will possess extensive knowledge in managing a successful roofing business, staying ahead of market trends, understanding customer needs, and business plan development. This lead subject matter expert will work closely with cross-functional teams, including marketing, construction, and product resources, to ensure that our roofing services meet market demand and align with company goals. The Roofing Manager will report to the Director of Service Line Development.
You will
Lead a cross functional team in the development and implementation of a strategy for the roofing service line, aligned with company objectives.
Conduct market research to identify user personas, trends, opportunities, and competitive analysis in the roofing industry.
Lead end-to-end service development, including a business growth model, recommended organizational structure, human resource documents, employee learning paths, job file documentation, and detailed work processes.
Ensure that roofing services recommendations meet regulatory, safety, and quality requirements.
Work with procurement teams to optimize roofing material offerings for franchises.
Create and delivers training materials and presentations for franchises.
Schedule, create budgets for, and oversee roofing services training opportunities for franchises.
Gather and analyze feedback from customers and franchises, as well as market and performance data to identify opportunities or improvements.
Manage the support provided to franchises, Franchise Business Consultants, and Regional Directors of Operations to improve franchise performance and growth associated with roofing services.
You have
Minimum of five years experience in the roofing business, preferably with field experience, plus a proven ability to lead with influence in a cross-functional and complex environment.
Strong knowledge of roofing materials, estimating processes, installation processes, and industry regulations.
Strong analytical skills and experience with business finances and operations.
Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization.
Advanced knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint.
Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience.
Experience in briefing and collaborating with senior leaders on proposed courses of action.
A driver's license and the ability to travel as needed to fulfill job responsibilities.
Flexibility to work longer hours on occasion due to workshop scheduling or project deadlines based on the needs of the business. Standard working hours for the role are Monday-Friday 8:00 am to 5:00 pm.
The average overnight travel requirement for this position is: 10% - 15% per month.
Education
Bachelor's degree in business administration, project management, construction management, or a related field; or comparable experience in a construction management role. A combination of both is preferred.
About SERVPRO
For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Roofing Manager
Requirements manager job in Gallatin, TN
What we offer
Excellent health benefits plan, which includes medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time-off and paid holidays
Paid parental leave
Company-paid mental health benefit through Headspace
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program
Job Summary
The Roofing Manager will lead the development and growth of the SERVPRO roofing service line. The ideal candidate will possess extensive knowledge in managing a successful roofing business, staying ahead of market trends, understanding customer needs, and business plan development. This lead subject matter expert will work closely with cross-functional teams, including marketing, construction, and product resources, to ensure that our roofing services meet market demand and align with company goals. The Roofing Manager will report to the Director of Service Line Development.
You will
Lead a cross functional team in the development and implementation of a strategy for the roofing service line, aligned with company objectives.
Conduct market research to identify user personas, trends, opportunities, and competitive analysis in the roofing industry.
Lead end-to-end service development, including a business growth model, recommended organizational structure, human resource documents, employee learning paths, job file documentation, and detailed work processes.
Ensure that roofing services recommendations meet regulatory, safety, and quality requirements.
Work with procurement teams to optimize roofing material offerings for franchises.
Create and delivers training materials and presentations for franchises.
Schedule, create budgets for, and oversee roofing services training opportunities for franchises.
Gather and analyze feedback from customers and franchises, as well as market and performance data to identify opportunities or improvements.
Manage the support provided to franchises, Franchise Business Consultants, and Regional Directors of Operations to improve franchise performance and growth associated with roofing services.
You have
Minimum of five years experience in the roofing business, preferably with field experience, plus a proven ability to lead with influence in a cross-functional and complex environment.
Strong knowledge of roofing materials, estimating processes, installation processes, and industry regulations.
Strong analytical skills and experience with business finances and operations.
Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization.
Advanced knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint.
Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience.
Experience in briefing and collaborating with senior leaders on proposed courses of action.
A driver's license and the ability to travel as needed to fulfill job responsibilities.
Flexibility to work longer hours on occasion due to workshop scheduling or project deadlines based on the needs of the business. Standard working hours for the role are Monday-Friday 8:00 am to 5:00 pm.
The average overnight travel requirement for this position is: 10% - 15% per month.
Education
Bachelor s degree in business administration, project management, construction management, or a related field; or comparable experience in a construction management role. A combination of both is preferred.
About SERVPRO
For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
FT Perishable Manager (H)
Requirements manager job in Gallatin, TN
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
FT Perishable Manager
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
Manager at Mount Juliet
Requirements manager job in Mount Juliet, TN
Job Description
Red Bicycle Coffee in Mount Juliet, TN is looking for one manager to join our team. Our ideal candidate is a self-starter, ambitious, and engaged.
Responsibilities
Train employees and monitor operations to ensure customers expectations are exceeded
Manage back of the house employees to provide exceptional food quality in a timely and cost effective method
Schedule, supervise and train front and back of the house
Manage vendor services to maintain appropriate quantities and quality of product
Budget and monitor inventory, labor and restaurant costs to improve overall profitability
Implement health and safety protocols
Produce and analyze profit and loss reports
Qualifications
Previous restaurant management experience
High School Diploma or equivalent
Strong leadership skills
We are looking forward to reading your application.
Mitigation Manager
Requirements manager job in Smyrna, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Now Hiring: Experienced Mitigation Manager
Are you ready to make a meaningful impact every day? CAMCO Construction & Restoration is looking for an experienced Mitigation Manager / Crew Chief to join our team! In this role, you'll play a key part in responding to water and fire damage restoration projectscompleting drying, demolition, and other restoration tasks with precision and care.
Who You Are:
Youre IICRC-certified and bring hands-on experience in the cleaning and restoration industry. You take pride in your work, hold yourself to high standards, and care deeply about the experience and safety of customers and coworkers alike.
About Us:
CAMCO Construction & Restoration has proudly served Nashville and the Middle Tennessee region for over a decade. Were a trusted name in the industry with a 5-star Google rating, known for providing top-tier restoration, construction, and cleaning services.
Why work with CAMCO?
A well-established company with a strong culture of success
A supportive, uplifting work environment that values growth
A respected brand built by hard-working professionals
Key Responsibilities:
Manage and grow the mitigation department
Perform and supervise production/restoration work according to job scope and company standards
Load and inventory equipment, supplies, and products for each project
Maintain clean, organized vehicles and equipment
Prepare job sites and leave them in a clean, professional condition
Communicate clearly and effectively with the team and customers
Qualifications:
IICRC certifications required
Proven experience in restoration and mitigation services
Experience with commercial property restoration preferred
Valid drivers license required
High school diploma or GED
Physical Requirements:
Ability to lift at least 50 lbs regularly (up to 100 lbs with assistance)
Comfortable working on ladders, in tight spaces (crawlspaces, attics), and at ceiling heights
Ability to sit, stand, walk, push, pull, and carry for extended periods
Willingness to work around cleaning chemicals and restoration products
Ability to travel locally and occasionally out of state as needed
If youre looking to join a company where your work is valued and your growth is supported, we want to hear from you. Apply today and start making a difference with CAMCO!
Entry Level Manager (05446)
Requirements manager job in Hendersonville, TN
Team Murph began in 1987 in San Marcos, Texas. Over the years, it has grown significantly, expanding across Texas, Tennessee, and Kentucky, and proudly serving communities and military bases like Fort Campbell and Lackland Airforce Base. Today, with 109 locations, Team Murph stands as one of Domino's top franchise groups, exemplifying the power of hard work, dedication, and teamwork.
Mission Statement:
To be industry and brand leaders in people, product, and process
To learn more about Team Murph, check out ****************************
Job Description:
We are seeking an enthusiastic and driven Entry-Level Restaurant Manager to join our team at Domino's Pizza. This role is ideal for someone looking to advance their career in the hospitality industry. You will oversee daily operations, manage staff, and ensure our guests receive a high-quality dining experience. We offer a progressive training program in a dynamic environment, preparing you for a successful management career.
Essential Responsibilities:
Drive restaurant operations to achieve 5 Star Status.
Enhance the Domino's brand through professionalism, enthusiasm, and effective communication.
Monitor daily sales, food costs, and labor; make adjustments and follow-ups as needed.
Ensure compliance with food safety standards.
Train team members effectively.
Establish and maintain high customer service levels.
Motivate staff and lead by example.
Safeguard cash, inventory, and other assets per company guidelines.
General Team Member Duties:
Operate all restaurant equipment.
Manage inventory from delivery to storage and preparation areas.
Prepare products and handle telephone orders.
Conduct inventory checks and complete necessary paperwork.
Maintain cleanliness of the facility and equipment.
Minimum Qualifications:
One year of management experience; previous experience at Domino's preferred.
Minimum age of 18 years and passing background check and drug screening.
Compliant with image standards.
Ability to manage various tasks, work alone or with a team, and be under stress, as well as adhere to strict quality standards.
Availability for a flexible schedule, including nights, weekends, and holidays as needed.
Physical Requirements:
Ability to stand or move around up to 100% of the time during shifts
#TND1
Additional Information
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
All your information will be kept confidential according to EEO guidelines.
Sanitation Manager
Requirements manager job in Lebanon, TN
Be part of a team that's transforming work into something amazing.
At Tennessee Cheesecake, we're on a mission to create delicious desserts-and a better way to work. We're building a lean culture that values people, learning, and daily improvement. If you're passionate about food safety, leadership, and continuous improvement, we want you on our team.
What You'll Do
As Sanitation Manager, you'll lead our Sanitation Team and ensure our manufacturing facility stays spotless and food-safe. You'll work closely with Production, Quality, and Maintenance to meet the highest sanitation and safety standards.
Responsibilities:
Lead, train, and coach the Sanitation Team
Maintain compliance with FDA, SQF, HACCP, and GMP standards
Develop and improve sanitation procedures and work standards
Oversee cleaning, inspections, and documentation
Manage sanitation supplies, chemicals, and budget
Foster a culture of teamwork, safety, and continuous improvement
What We're Looking For
Proven experience managing sanitation in a food manufacturing environment
Knowledge of food safety systems (SQF, FSMA, GMPs, HACCP)
Strong leadership, organization, and communication skills
Mechanical aptitude and ability to work cross-functionally
Tech-savvy and adaptable to changing priorities
Education:
Master's in Food Science, Microbiology, or related field preferred; Bachelor's degree with 7+ years of relevant experience considered.
Schedule:
Primarily 3 PM - 12 AM, Monday-Friday; flexibility weekends as needed.
Compensation & Benefits
Leadership-level compensation aligned with experience
Paid Time Off program
Medical, Dental, and Vision insurance
Life Insurance and Short-Term Disability
401(k) with company match
Employee Profit Share
Most major holidays off
Our Culture & Values
We believe work should be more than a paycheck-it should be a place where great people do great work.
Our core values guide everything we do:
See the glass as half full
Have heart (no jerks)
Dedication to the team
Customer first
Be adaptable
Have fun
At Tennessee Cheesecake, every shift is a chance to make things cleaner, safer, and smarter. We challenge each other to learn, improve, and grow-together.
Ready to grow with us? Apply today and be part of something sweet.
Tennessee Cheesecake is an equal opportunity employer.
Complaints Manager (backfill)
Requirements manager job in Lebanon, TN
The Complaints Manager will provide leadership to the Complaint Analysts who are responsible for evaluating, investigating and processing customer complaints. The position directs activities associated with complaint owners to ensure timely complaint processing. This position interacts closely with Customer Experience when customer follow-up is required and the Global Complaints Committee when complaints require reporting to regulatory authorities. This is expected to be a working manager role.
Authority & Responsibilities:
- Oversees the daily work activities of the Complaint Analyst team
- Seeks out opportunities to standardize and improve complaint handling processes. Applies continuous improvement methodologies to drive operational excellence, regulatory compliance and business efficiency.
- Monitors staff performance to ensure high quality and accurate complaint records based on regulatory expectations
- Oversees the timely receipt and processing of incoming complaints from a variety of sources, including end-users, providers and other Permobil companies.
- Ensures Complaint Analysts make consistent and accurate complaint determination decisions
- Ensures complaint investigations are processed in a uniform and timely manner, to meet company goals and/or reporting timelines
- Works with Customer Experience to ensure complaint details are accurately recorded and customer follow-up is properly documented
- Works with staff to ensure the successful execution of established policies and procedures for complaint processing
- Collects data and prepares reports on customer complaints
- Supports internal and external audits and health authority inspections
- Provides additional hands on support to complaint analysts in the event of a complaint backlog
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Bachelor's Degree
- At least 5 years of experience in a quality assurance role
- Previous people leader experience in a supervisor or manager role - Experience in complaint handling or customer service preferred
- Experience in the medical device industry preferred
Manager, LBS Payments
Requirements manager job in Brentwood, TN
Schedule: Full-time, M-F
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Lifepoint Business Services (LBS) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .
More about our team
The Accounts Payable team provides critical support to our financial operations by managing payment processing, ensuring compliance with regulatory standards, and supporting vendor relationships. We collaborate closely with Treasury and other internal partners to drive process improvements and maintain operational accuracy.
How you'll contribute
A Manager, LBS Payments who excels in this role:
Manages the Payments Team for Accounts Payable.
Monitors all payment runs, compliance to controls, and banking interactions.
Coordinates with Treasury on payment and banking activities.
Identifies exception processes, root causes, and opportunities for continuous improvement.
Manages the Escheatment process and annual 1099 reporting.
Ensures adherence to accounting standards, hospital policies, and compliance regulations.
Maintains regular and reliable attendance and performs other duties as assigned.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a bachelor's degree (preferably in Supply Chain Operations or related field). Additional qualifications include:
3-5 years of experience in supply chain operations within a hospital or healthcare environment.
Strong statistical and mathematical skills, including probability, forecasting, and financial analysis.
Advanced computer skills, with ability to use spreadsheets, databases, and presentations to support business objectives.
Strong communication skills with ability to present and resolve complex issues.
Proven project management skills, with ability to manage multiple priorities and delegate effectively.
Experience leading teams, providing performance feedback, and overseeing hiring, training, and corrective action.
Ability to apply independent judgment, set priorities, and contribute to departmental decisions.
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Employment Sponsorship Statement
You must be authorized to work in the United States without employer sponsorship.
Auto-ApplySanitation Manager
Requirements manager job in Murfreesboro, TN
Lewis Bakeries was founded in 1925 and is one of the few remaining independent bakeries in the Midwest. Our team is devoted to producing high quality products including Bunny Bread, Lewis ½ Loaf, Healthy Life, Sunbeam, and Hartford Farms, to name a few. Lewis is looking for qualified candidates to fill our Sanitation Manager position in Murfreesboro, TN.
The Sanitation Manager position reports to the Plant Manager and is responsible for implementing best practices and standards for product and process to promote efficient production of consistent quality bread or roll products. This position will function as a leader of the sanitation/receiving department to maintain high standards for a bakery food-producing plant. Performs various duties in the plant as directed by the Plant Manager. Commitment to the successful implementation of BRC.
Responsibilities:
* Provides leadership to the bakery's Sanitation department through coaching and development of front-line associates, driving a culture of safety, inclusion, engagement and accountability.
* Provides oversight of Sanitation programs and evaluates compliance through regular audits, inspections and risk assessments, ensuring that Corrective Actions are performed for any non-conformance.
* Ensures proper document control for all documentation within the bakery.
* Leads all third-party audits including SQF (Safe Quality Foods), AIB (American Institute of Baking) BRC and BSCI.
* Drives continuous improvement by ensuring that LEAN tools and 5S are practiced.
* Assist other departments as needed or other functions requested by the Plant Manager
Bi-lingual Drywall Manager (Nashville, TN - Onsite/Commute Required)
Requirements manager job in La Vergne, TN
Dry PaT LLC Bilingual Drywall Manager Wanted Commute to Nashville, TN
At Dry PaT LLC, we pride ourselves on delivering high-quality drywall and painting services with a focus on efficiency, customer satisfaction, and continued growth. As a leader in our field, we believe in innovation and precision with every project we take on. Our collaborative team works across departments to streamline operations, ensuring a seamless experience for both clients and employees.
Join us as we expand and build on our reputation for excellence in the construction and finishing trades.
Key Responsibilities
Team Leadership: Supervise, train, and coach drywall crews to maintain high productivity and top-quality standards.
Project Management: Coordinate and assign daily work tasks, manage schedules, and ensure projects are completed on time.
Travel Readiness: Must be willing and able to travel to local and remote project sites as needed.
Resource Oversight: Monitor material inventory, usage, and reorder needs to ensure efficiency and job readiness.
Environmental Compliance: Ensure proper handling and safe disposal of materials in accordance with company and environmental regulations.
Quality Control: Regularly inspect work to ensure it meets Dry PaT's craftsmanship standards.
Equipment Maintenance: Maintain tools and equipment in good working condition for safety and efficiency.
Safety Leadership: Enforce job site safety protocols and actively promote a culture of safety at all times.
Qualifications
Language Skills: Bilingual proficiency in English and Spanish is required.
Drywall Experience: Minimum 5 years of hands-on residential drywall installation and finishing.
Management Background: At least 5 years in a supervisory or team lead role within the construction or drywall industry.
Leadership Abilities: Proven skills in crew management, scheduling, and problem-solving under pressure.
Communication Skills: Strong written and verbal communication with the ability to give clear instructions and feedback.
Technical Expertise: Familiarity with drywall systems, installation techniques, taping/finishing processes, and related tools.
Why Join Dry PaT?
Make an Impact: Take on a key leadership role in a fast-growing company where your work will be valued.
Grow With Us: Access opportunities for professional development and career advancement.
Be Part of a Team That Cares: Collaborate with a motivated, hands-on team that takes pride in delivering quality results.
How to Apply
If you are passionate about drywall craftsmanship and team leadership and meet the qualifications above, we want to hear from you.
Please submit your application, including your resume and a brief cover letter explaining your experience and interest in the role.
Apply today and become a key part of the Dry PaT LLC family.
Cafe Manager
Requirements manager job in Franklin, TN
The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing and serving food. S/he must work fast with a sense of urgency, while being friendly to guests and supportive of the Team.
RESPONSIBILITIES
Support the proper execution of all processes, systems and standards
Ensure all deliveries are received correctly and logged
Maintain effective inventory control, storage, and rotation to minimize wastage
Manage the Café Team, ensuring they always work to the expected standards
Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
Maintain a clear, well-organized and easy-to-access Café
Handle guest concerns regarding the Café
Participate in regular staff meetings and training as and when required
Other duties as tasked by General Manager
QUALIFICATIONS
Minimum of high school diploma or equivalent required, some college preferred
Minimum of two (2) years' previous F&B experience (quick Service and/or restaurant experience)
1-3 years' management experience in the hospitality field preferred
Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment
ADDITIONAL REQUIREMENTS
Ability to lead, motivate and empower Team Members
Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
Ability to take initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem-solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercise good judgment in decision making
Open to feedback and self-improvement
Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
Serve as a role model by demonstrating and upholding Urban Air policies and standards
PHYSICAL REQUIREMENTS
Work days, nights, and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Lift and carry up to 30 lbs.
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Cool Springs is an equal opportunity employer.
Manager
Requirements manager job in Portland, TN
The LXP Manager (ASM) plays a critical role in bridging the gap between warehouse associates and supervisory staff. This position is responsible for overseeing daily warehouse operations, ensuring efficient inventory management, supporting team coordination, and maintaining high standards of safety and quality. The manager will assist in training associates, resolving operational issues, and ensuring timely and accurate order fulfillment.
Primary Duties and Responsibilities
Lead daily warehouse operations including receiving, picking, packing, shipping, and inventory control.
Support and guide warehouse associates in performing tasks such as barcoding, scanning, staging, and pulling inventory.
Monitor and maintain inventory accuracy through cycle counts and audits.
Upload scanner data, correct batch errors, and manage WMS reports.
Assist in training new team members and ensuring adherence to operational procedures.
Act as a liaison between associates and supervisors to communicate issues and implement solutions.
Maintain a clean, safe, and organized warehouse environment.
Ensure compliance with safety protocols and company policies.
Provide input on process improvements and assist in implementing new procedures.
Perform other duties as assigned by the Warehouse Supervisor.
Supervisory Responsibilities
Provide daily direction and support to Warehouse Associates.
Assist in onboarding and mentoring new team members.
Serve as acting supervisor in the absence of the Warehouse Supervisor.
Education and Experience
High school diploma or equivalent required.
Valid South Carolina (or other state-issued) driver's license.
3+ years of warehouse experience, with at least 1 year in a leadership or team lead role preferred.
Experience with Warehouse Management Systems (WMS) and Microsoft Office (Excel, Word).
Strong organizational, communication, and interpersonal skills.
Ability to work independently and as part of a team.
Physical Demands
Ability to lift 50+ lbs and operate warehouse equipment.
Standing for extended periods and performing physical tasks.
Occasional work during evenings, weekends, or holidays as needed.
Benefits
Medical, Dental & Vision Insurance
401K with match potential
Maternity and Paternity Leave
Paid Time Off (PTO)
Satisfactory MVR (driving record)
D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy
Salesforce Manager
Requirements manager job in Franklin, TN
**Are you the dynamic Salesforce Manager we are looking for?** If you want to feel the satisfaction of really making a difference, with every decision you make, you've come to the right place. That's because, at Skanska, we don't just build bridges. Or office buildings. Or data centers. We make a positive impact in people's lives - shaping the way we all live, work, and connect, now and for generations to come - and we want you to do it together with us.
The Salesforce Manager is responsible for leading the organization's Salesforce strategy and ensuring the platform supports business objectives and long-term growth. This role works closely with executive leadership and key stakeholders across departments - including Operations, Accounting, Business Development, Risk, Strategy, and Marketing - to define, implement, and optimize a Salesforce roadmap that enhances capabilities, streamlines processes, and improves data-driven decision-making. This position requires a strategic thinker with deep Salesforce expertise and experience managing complex implementations, driving user adoption, and delivering measurable business value through scalable, efficient solutions.
**Salesforce Manager Required Qualifications:**
+ 10+ years of Salesforce Administration hands-on experience
+ 7+ years of experience leading complex, multi-phase Salesforce implementations, integrations, and platform transformations
+ 7+ years of experience with change management and user adoption strategies, with a focus on organizational alignment and stakeholder engagement
+ 7+ years of experience managing budgets and vendor relationships, including contract negotiations and ROI tracking for Salesforce and related technologies
+ Bachelor's degree in engineering, computer science, or related field OR 8 years equivalent experience plus minimum 10 years prior relevant experience
**Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.**
**Rewards and well-being:** At Skanska, we Care for Life, and we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. Our competitive compensation, comprehensive benefits, and wide variety of work-life resources converge to support you and your family throughout all stages of life and career. Our goal is to meet you wherever you are, and to help you get to wherever you'd like to be.
+ **Compensation and financial well-being*** - **Competitive base salary, excellent bonus program, 401k, & Employee ownership program** .
+ We believe that **Insurance Benefits*** should connect you to the support you need when it matters most and should help you care for those who matter most. That's why we provide an array of options ( **including medical, dental, and vision insurance plans** ), expert guidance, and always-on tools that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life.
**Professional growth and development:** From day one, we're committed to your success by developing you in your role and supporting your career growth. No journey at Skanska is the same because diverse individuals have diverse needs. Expansive professional growth and development offerings are available to foster a culture of continuous learning as we shape our future together.
*Please visit the Compensation and Benefits summary on our careers site for more details. ***********************************************
**Come work with us and join a winning team!**
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
Manager
Requirements manager job in Franklin, TN
The Manager is responsible for working with the General Manager to ensure the overall success of the Company with day-to-day operations and management responsibilities. These duties will include supervising all employees on the floor, performing all manager POS responsibilities, ensuring all food and beverage products are high quality and made and presented in accordance with Company specifications, ensuring the restaurant is clean and safe for all employees and guests, making sure all operational supplies are adequate and fully stocked, being able to respond to all guest and employee issues in an effective and professional manner, and completing all documentation necessary for the day-to-day operation of the restaurant including manager logs and any incident or workers compensation reports.
MANAGER ESSENTIAL DUTIES & RESPONSIBILITIES
Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
Maintain safe, secure, and healthy facility environment by enforcing ServSafe and other sanitation standards and procedures, and complying with all health and legal regulations
Maintain operations by implementing policies and standard operating procedures, implementing production, productivity, quality, and patron-service standards, determining, and implementing system improvements
Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings, initiating improvements, and building relationships with preferred patrons
Accomplish company goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
Strictly enforce and comply with all regulatory, employment, wage and hour, and other legal compliance policies and procedures associated with the restaurant business
Manage and direct all staff employees in a manner that promotes exemplary customer service
Work to ensure a safe work environment for all employees
MANAGER SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
Knowledge of Teamwork and Toast POS system
Quality focus
Ability to read, write and speak the English language to interact with customers, the public and employees
Proficient verbal communication skills
Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
Strong interpersonal skills to provide overall guest satisfaction and be able to manage a large and diverse employee workforce, and be able to maintain staff moral
Knowledge of proper food handling requirements
Knowledge of bar and kitchen items
Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.
QUALIFICATION STANDARDS
Education
High School Diploma or GED equivalent required
College degree preferred
Experience
Minimum of two years' experience in a fast-paced restaurant/bar management role
Must be at least 18 to meet minimum age requirement of the State of Tennessee to serve alcoholic beverages
Licenses or Certificates
Food Handlers Card
ABC Server Permit
CPR certification and/or First Aid training preferred
GROOMING
All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company's grooming standards. This policy is implemented in compliance with the Company's obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.
PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT
Must be able to work in an environment with constantly elevated temperatures
Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
Must be able to lift at least 50 lbs.
OTHER
Applicants with additional language skills preferred
COMPENSATION: $50,000 - $60,000 PER YEAR, BENEFIT PACKAGE, BONUS PLAN, PAID VACATION AND CELL PHONE REIMBURSEMENT
Auto-ApplyResident Engagement Manager
Requirements manager job in Franklin, TN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.
Key Responsibilities
Plan and execute monthly activity calendars, events, and community outings.
Lead, schedule, and support engagement staff and volunteers.
Partner with other departments to enhance resident satisfaction and support tours and marketing events.
Manage budgets, vendors, supplies, and program documentation.
Ensure all programs meet safety, quality, and regulatory standards.
Ideal Candidate
Creative, outgoing, and organized, with a passion for enriching the lives of older adults.
Strong leadership and communication skills with the ability to inspire both staff and residents.
Experience in senior living, hospitality, recreation therapy, event planning, or a related field preferred.
Able to balance planning, administrative work, and hands-on engagement with residents.
Schedule
Primarily Monday-Friday, with flexibility for occasional evenings and weekends for special events. Participates in the community's Manager-on-Duty rotation as needed.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field)
Certifications, Licenses, and Other Special Requirements
Must have a valid driver's license and may be required to obtain a commercial driver's license based on the needs of the community
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Driving: Drives residents (Tier 1)
Brookdale is an equal opportunity employer and a drug-free workplace.
Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
Develops a monthly calendar, in partnership with residents, based on residents' shared interests.
Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Auto-ApplyAdTech Engagement Manager
Requirements manager job in Franklin, TN
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
We are looking for an Engagement Manager with a nuanced understanding of digital marketing and client relationship skills to maximize our growth potential with these partnerships. Across our marketing solution set, this position serves a key role bridging client management, product support and business development. The Engagement Manager will mainly be focused on internal relationships and communication but should also be comfortable interfacing external client teams.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* Under limited supervision, manage the execution of assigned digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
* Manage the day-to-day relationship with the client organization (related to the managed contracts), supporting new business pitches, and maintaining high levels of client satisfaction.
* Work with Sr. Engagement Manager(s) to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
* Act as key interface between external clients, internal product teams, and business development.
* Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set.
* Support internal contract management activities including CRM system tasks, revenue monitoring and budget support.
* Ensure consistent product performance and deliverables that are in line with client business strategy.Identify opportunities for Urban Science to expand existing client relationships.
Qualifications - Education and Experience
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Communication skills: Strong written and verbal skill set required, included ability to communicate concisely and effectively with various levels of leadership
* Presentation skills: ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Strategic Influence: Requires the ability to effectively persuade, convince, and influence others in order to gain support to achieve work related goals/objectives
* Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes
EDUCATION and EXPERIENCE
* University degree required; business or related degrees are preferred from an accredited college or university, or equivalent foreign intuition.
* Minimum of 4 years related work experience, ideally within digital marketing/media
* Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required
* OEM or Agency experience strongly preferred
* Familiarity with Media planning and buying mechanics preferred
* SQL experience a plus
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
Auto-ApplyTelecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi
Requirements manager job in Brentwood, TN
The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services.
Key Responsibilities
Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms.
Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations.
Define architecture, standards, and best practices for voice switching / services.
Ensure high availability, redundancy, disaster recovery, and performance SLAs.
Troubleshoot and lead resolution of critical outages or escalations.
Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3
rd
party vendors) for support, roadmap, and escalations.
Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications).
Manage budgets, vendor contracts, and licensing.
Forecast capacity and plan for future growth.
Maintain documentation, runbooks, process improvements, escalation playbooks.
Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements.
Required Qualifications / Skills
Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field.
20+ years in voice / telecom engineering, with at least 10+ years in a leadership role.
Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
Experience in migrations or greenfield deployments is a plus.
Strong leadership, vendor management, and communication skills.
Ability to manage operations, outages, and escalations.
Planning, budgeting, documentation, process orientation.
Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
Willingness to be on-call or handle critical issues after hours, as needed.
Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
Experience with cloud voice / microservices / containerization of telecom functions.
Experience integrating with IMS / 5G / VoLTE / VoWiFi.
Prior exposure to hybrid switch / UC architectures (legacy + cloud).
Experience managing distributed teams or multi-site operations.
Auto-ApplyMitigation Manager
Requirements manager job in Smyrna, TN
Responsive recruiter Replies within 24 hours Benefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Now Hiring: Experienced Mitigation Manager
Are you ready to make a meaningful impact every day? CAMCO Construction & Restoration is looking for an experienced Mitigation Manager / Crew Chief to join our team! In this role, you'll play a key part in responding to water and fire damage restoration projects-completing drying, demolition, and other restoration tasks with precision and care.
Who You Are:
You're IICRC-certified and bring hands-on experience in the cleaning and restoration industry. You take pride in your work, hold yourself to high standards, and care deeply about the experience and safety of customers and coworkers alike.
About Us:
CAMCO Construction & Restoration has proudly served Nashville and the Middle Tennessee region for over a decade. We're a trusted name in the industry with a 5-star Google rating, known for providing top-tier restoration, construction, and cleaning services.
Why work with CAMCO?
A well-established company with a strong culture of success
A supportive, uplifting work environment that values growth
A respected brand built by hard-working professionals
Key Responsibilities:
Manage and grow the mitigation department
Perform and supervise production/restoration work according to job scope and company standards
Load and inventory equipment, supplies, and products for each project
Maintain clean, organized vehicles and equipment
Prepare job sites and leave them in a clean, professional condition
Communicate clearly and effectively with the team and customers
Qualifications:
IICRC certifications required
Proven experience in restoration and mitigation services
Experience with commercial property restoration preferred
Valid driver's license required
High school diploma or GED
Physical Requirements:
Ability to lift at least 50 lbs regularly (up to 100 lbs with assistance)
Comfortable working on ladders, in tight spaces (crawlspaces, attics), and at ceiling heights
Ability to sit, stand, walk, push, pull, and carry for extended periods
Willingness to work around cleaning chemicals and restoration products
Ability to travel locally and occasionally out of state as needed
If you're looking to join a company where your work is valued and your growth is supported, we want to hear from you. Apply today and start making a difference with CAMCO! Compensation: $70,000.00 - $90,000.00 per year
The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries. The IICRC, originally named the International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York. Since starting in 1972, the IICRC has evolved into a global organization with more than 49,000 active Certified Technicians and more than 6,500 Certified Firms around the world.
The IICRC is managed by its Board of Directors, which is composed of 15 industry leaders elected by the IICRC's Shareholders. The Board of Directors' function is to represent the various interests of the applicants while leading the direction of the organization. The Board of Directors meets four times per year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry.
Auto-ApplyTelecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi
Requirements manager job in Brentwood, TN
Job Description
The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services.
Key Responsibilities
Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms.
Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations.
Define architecture, standards, and best practices for voice switching / services.
Ensure high availability, redundancy, disaster recovery, and performance SLAs.
Troubleshoot and lead resolution of critical outages or escalations.
Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3rd party vendors) for support, roadmap, and escalations.
Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications).
Manage budgets, vendor contracts, and licensing.
Forecast capacity and plan for future growth.
Maintain documentation, runbooks, process improvements, escalation playbooks.
Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements.
Required Qualifications / Skills
Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field.
20+ years in voice / telecom engineering, with at least 10+ years in a leadership role.
Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
Experience in migrations or greenfield deployments is a plus.
Strong leadership, vendor management, and communication skills.
Ability to manage operations, outages, and escalations.
Planning, budgeting, documentation, process orientation.
Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
Willingness to be on-call or handle critical issues after hours, as needed.
Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
Experience with cloud voice / microservices / containerization of telecom functions.
Experience integrating with IMS / 5G / VoLTE / VoWiFi.
Prior exposure to hybrid switch / UC architectures (legacy + cloud).
Experience managing distributed teams or multi-site operations.
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