Reservation sales agent vs baggage agent

The differences between reservation sales agents and baggage agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation sales agent has an average salary of $35,459, which is higher than the $30,906 average annual salary of a baggage agent.

The top three skills for a reservation sales agent include reservations, customer service and booking. The most important skills for a baggage agent are customer service, passenger luggage, and unload luggage.

Reservation sales agent vs baggage agent overview

	Reservation Sales Agent	Baggage Agent
Yearly salary	$35,459	$30,906
Hourly rate	$17.05	$14.86
Growth rate	-	-
Number of jobs	200,677	25,880
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	High School Diploma, 33%
Average age	45	45
Years of experience	-	-

Reservation sales agent vs baggage agent salary

Reservation sales agents and baggage agents have different pay scales, as shown below.

	Reservation Sales Agent	Baggage Agent
Average salary	$35,459	$30,906
Salary range	Between $31,000 And $40,000	Between $24,000 And $39,000
Highest paying City	Albuquerque, NM	-
Highest paying state	New Mexico	-
Best paying company	Aspen Snowmass	-
Best paying industry	Media	-

Differences between reservation sales agent and baggage agent education

There are a few differences between a reservation sales agent and a baggage agent in terms of educational background:

	Reservation Sales Agent	Baggage Agent
Most common degree	Bachelor's Degree, 47%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Reservation sales agent vs baggage agent demographics

Here are the differences between reservation sales agents' and baggage agents' demographics:

	Reservation Sales Agent	Baggage Agent
Average age	45	45
Gender ratio	Male, 28.4% Female, 71.6%	Male, 68.8% Female, 31.2%
Race ratio	Black or African American, 7.7% Unknown, 5.7% Hispanic or Latino, 23.0% Asian, 6.3% White, 56.4% American Indian and Alaska Native, 1.0%	Black or African American, 9.2% Unknown, 6.3% Hispanic or Latino, 24.4% Asian, 6.6% White, 52.2% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between reservation sales agent and baggage agent duties and responsibilities

Reservation sales agent example responsibilities.

Provide customer service and achieve sales quotas by efficiently answering and completing incoming reservations calls quickly.
Receive and handle high volume of inbound customer calls booking domestic and international airline reservations.
Communicate information regarding designate VIP reservations.
Assist customers in booking reservations to international/domestic destinations, while identifying opportunities to sell beneficial options and services.
Assist guests and travel representatives with reservations, itineraries and transportation arrangements using a GDS program.
Attend agency clients personally and by telephone, to sell tickets for the Amadeus system of the airline.

Baggage agent example responsibilities.

Used detail orient skills in customer interaction, booking and ticketing reservations and rerouting passengers using SABRE reservations system.
Retrieve and unload luggage from airplanes and provide customer assistance for commuters.

Reservation sales agent vs baggage agent skills

Common reservation sales agent skills

Reservations, 51%
Customer Service, 8%
Booking, 7%
Inbound Calls, 3%
Front Desk, 3%
Resorts, 3%

Common baggage agent skills

Customer Service, 43%
Passenger Luggage, 19%
Unload Luggage, 19%
Safety Procedures, 5%
Computer System, 5%
Ground Support Equipment, 4%

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Reservation Sales Agent
Reservation Sales Agent vs Baggage Agent

Updated January 8, 2025

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