Reservation sales agent vs gate agent

The differences between reservation sales agents and gate agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a gate agent has an average salary of $35,855, which is higher than the $35,459 average annual salary of a reservation sales agent.

The top three skills for a reservation sales agent include reservations, customer service and booking. The most important skills for a gate agent are reservations, passenger manifest, and airline tickets.

Reservation sales agent vs gate agent overview

	Reservation Sales Agent	Gate Agent
Yearly salary	$35,459	$35,855
Hourly rate	$17.05	$17.24
Growth rate	-	-
Number of jobs	200,677	32,916
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Reservation sales agent vs gate agent salary

Reservation sales agents and gate agents have different pay scales, as shown below.

	Reservation Sales Agent	Gate Agent
Average salary	$35,459	$35,855
Salary range	Between $31,000 And $40,000	Between $28,000 And $45,000
Highest paying City	Albuquerque, NM	-
Highest paying state	New Mexico	-
Best paying company	Aspen Snowmass	-
Best paying industry	Media	-

Differences between reservation sales agent and gate agent education

There are a few differences between a reservation sales agent and a gate agent in terms of educational background:

	Reservation Sales Agent	Gate Agent
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Reservation sales agent vs gate agent demographics

Here are the differences between reservation sales agents' and gate agents' demographics:

	Reservation Sales Agent	Gate Agent
Average age	45	45
Gender ratio	Male, 28.4% Female, 71.6%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 7.7% Unknown, 5.7% Hispanic or Latino, 23.0% Asian, 6.3% White, 56.4% American Indian and Alaska Native, 1.0%	Black or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	12%	12%

Differences between reservation sales agent and gate agent duties and responsibilities

Reservation sales agent example responsibilities.

Provide customer service and achieve sales quotas by efficiently answering and completing incoming reservations calls quickly.
Receive and handle high volume of inbound customer calls booking domestic and international airline reservations.
Communicate information regarding designate VIP reservations.
Assist customers in booking reservations to international/domestic destinations, while identifying opportunities to sell beneficial options and services.
Assist guests and travel representatives with reservations, itineraries and transportation arrangements using a GDS program.
Attend agency clients personally and by telephone, to sell tickets for the Amadeus system of the airline.

Gate agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
Uphold all TSA safety regulations.
Help TSA que passengers through security.
Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.

Reservation sales agent vs gate agent skills

Common reservation sales agent skills

Reservations, 51%
Customer Service, 8%
Booking, 7%
Inbound Calls, 3%
Front Desk, 3%
Resorts, 3%

Common gate agent skills

Reservations, 30%
Passenger Manifest, 19%
Airline Tickets, 7%
FAA, 5%
Customer Issues, 4%
Aircraft, 4%