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Retail coverage merchandiser vs retail representative

The differences between retail coverage merchandisers and retail representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail representative has an average salary of $31,790, which is higher than the $31,695 average annual salary of a retail coverage merchandiser.

The top three skills for a retail coverage merchandiser include retail store, customer service and retail locations. The most important skills for a retail representative are flexibility, store management, and certification programs.

Retail coverage merchandiser vs retail representative overview

Retail Coverage MerchandiserRetail Representative
Yearly salary$31,695$31,790
Hourly rate$15.24$15.28
Growth rate--
Number of jobs100,999402,132
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 44%
Average age4041
Years of experience--

What does a retail coverage merchandiser do?

A retail coverage merchandiser is responsible for assisting store customers by responding to their inquiries and concerns about a product, directing them to the correct area of their needs, and recommending items according to their requests. Retail coverage merchandisers ensure that the shelves are accurately filled and maintained. They remove outdated products, arrange merchandise accordingly, monitor inventories, create purchase requests, and analyze sales reports. A retail coverage merchandiser coordinates with suppliers and vendors for distribution and resolves order discrepancies.

What does a retail representative do?

A retail representative is in charge of assisting customers with their shopping needs in retail stores, ensuring customer satisfaction. Their responsibilities include greeting customers and identifying their needs, answering inquiries, locating products, offering promotions and recommendations, and conducting demonstrations when possible. There are also instances where they must process payments or refunds. Furthermore, as a retail representative, it is essential to arrange products on shelves to make it look attractive to customers, all while maintaining the cleanliness of the sales floor.

Retail coverage merchandiser vs retail representative salary

Retail coverage merchandisers and retail representatives have different pay scales, as shown below.

Retail Coverage MerchandiserRetail Representative
Average salary$31,695$31,790
Salary rangeBetween $24,000 And $41,000Between $26,000 And $38,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between retail coverage merchandiser and retail representative education

There are a few differences between a retail coverage merchandiser and a retail representative in terms of educational background:

Retail Coverage MerchandiserRetail Representative
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Retail coverage merchandiser vs retail representative demographics

Here are the differences between retail coverage merchandisers' and retail representatives' demographics:

Retail Coverage MerchandiserRetail Representative
Average age4041
Gender ratioMale, 38.7% Female, 61.3%Male, 43.6% Female, 56.4%
Race ratioBlack or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 13.8% Asian, 5.3% White, 66.7% American Indian and Alaska Native, 0.5%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 18.5% Asian, 6.8% White, 58.1% American Indian and Alaska Native, 0.7%
LGBT Percentage17%7%

Differences between retail coverage merchandiser and retail representative duties and responsibilities

Retail coverage merchandiser example responsibilities.

  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Generate excitement for brand Nintendo products.
  • Execute, maintain and monitor all company driven initiatives and programs in assign territory including maintenance of POS.
  • Develop extensive upselling ability to keep consistently high sales numbers, which result in a promotion within the company.
  • Assemble promotional displays, using POG.
  • Build rapport and communicate effectively with ASM management and externally with all customers.

Retail representative example responsibilities.

  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Execute the proper POS in accounts, particularly with products on sale.
  • Befriend category managers and backroom personnel to positively impact on OSA, POS placement, and other sell-in tactics.
  • Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
  • Collaborate with board members to prepare PowerPoint presentations and other written reports and present concepts to management.

Retail coverage merchandiser vs retail representative skills

Common retail coverage merchandiser skills
  • Retail Store, 36%
  • Customer Service, 27%
  • Retail Locations, 18%
  • Building Displays, 8%
  • Rotate Stock, 3%
  • Out-of-Stock Situations, 3%
Common retail representative skills
  • Flexibility, 36%
  • Store Management, 36%
  • Certification Programs, 11%
  • PET, 7%
  • Customer Service, 2%
  • Product Knowledge, 1%

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