Resource Specialist Teacher
No degree job in Los Angeles, CA
Resource Special Education Teacher Key Responsibilities:
Supports student engagement and learning through development of lesson plans, implementation of accommodations, visual supports, and consulting with general education teacher as needed.
Administer, transfer, and interpret educational assessment data for supporting educational decision making and goal development
Establish and maintain standards of student behavior to achieve a functional learning atmosphere.
Adapt the curriculum with individual plans and instructional materials to the needs of each student according to their IEP.
Maintains documentation on IEP goals, student academic and social growth, and prepares progress reports.
Maintain a program inventory of materials and supplies.
Promotes inclusion opportunities for students and collaborates with general education teachers as appropriate to student needs.
Maintain accurate and compliant paperwork for IEP caseload including quarterly progress reports.
Support and implement use of assistive technology including, but not limited to augmentative communication devices.
Resource Special Education Teacher Qualifications:
"STATE" Department of Education Teaching Certificate for Special Education
Department of Justice/FBI Background Check
TB Clearance
Eligibility to work in the US
Preferred Qualifications:
Experience with school-based services and accommodations
Experience writing IEPs, holding meetings and documentation
Resource Special Education Teacher Physical Demands:
Occasional exposure to dust, pollen, and/or fumes.
Frequent reaching, handling, sitting, standing, walking, hearing, talking, stooping, bending, crouching, kneeling, running, carrying, and lifting up to 50 pounds.
Ability to perform essential job functions with or without reasonable accommodations.
This job description reflects essential functions and may be adjusted as needed.
PQI is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.
Transit General Manager
No degree job in Carson, CA
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#APPCAST
Auto-ApplyLead/Foreperson
No degree job in Los Angeles, CA
JOB SUMMARY DETAILS: The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner.
Pay: $21.00 - $22.00 per hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
RESPONSIBILITIES: (not limited to)
· Supervise a team of 8 valet staff and 29 parking attendants
· Train, coach, and monitor employees on safety protocols and operational procedures
· Conduct regular facility patrols to ensure safety and operational standards are met
· Deliver exceptional customer service to visitors, tenants, and clients
· Complete daily safety and maintenance inspections
· Conduct a monthly parking rate survey to stay competitive
· Accurately document and process damage claims as needed
· Support and maintain garage cleanliness and presentation
· Provide assistance to parking attendants with on-the-job challenges
· Assist customers with Pay-on-Foot (POF) transactions and inquiries
· Multitask effectively and provide front office coverage when required
· Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling
· Take initiative during peak hours by supporting exit flow, valet operations, or tandem parking
· Communicate with Parking Team efficiently
JOB KNOWLEDGE/SKILLS REQUIRED:
· Minimum of six (6) months of parking operations experience
· Strong ability to think clearly, make sound decisions, and perform well under pressure
· Excellent verbal and written communication skills
· Professional demeanor, attitude, and appearance
· Proficient in Microsoft Office applications, including Excel and Word
· Ability to handle and resolve customer complaints in a courteous and effective manner.
· Familiarity with SKIDATA equipment and systems is highly preferred
QUALIFICATIONS:
Must be 18 years of age or older.
Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available
Preferred Qualifications
Customer Service Experience
One year of lead or Lead.supervisory experience
6 months plus parking operations experience
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12H, 91X, 88Z, BUC, LS, 1349, 0481, 3044, 3E6X1, 2R1X1, 2T3X7 #200 About Us
ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit *******************
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************* ABM does not accept unsolicited resumes.
Montessori Mandarin Assistant Teacher
No degree job in Irvine, CA
Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together some of the best private school programs in the country, with proven track records educating children through unique and carefully crafted curricula.
LePort Montessori Schools provides students and families with an authentic Montessori educational experience facilitated by passionate Montessori educators who guide students in meaningful work within a beautifully prepared environment. We cultivate an atmosphere of joyful learning and continuous growth for both our students and teachers, offering opportunities to grow professionally within a supportive community.
We are more than a school-we are a community. Our goal is to uplift each other, work together, and implement the educational philosophy pioneered by Maria Montessori over 100 years ago. We believe in a holistic approach to Montessori education, combining academics, practical life, sensorial experiences, and mixed-age groups. Our culture is one of care, grace, courtesy and respect.
About the Position
Are you passionate about early childhood education and eager to make a difference in the lives of young children? We are seeking a full-time Preschool Assistant Teacher role to complete our classroom community. You will work as part of supportive team to foster a nurturing, caring, stimulating, and peaceful environment. This includes:
Modeling positive behaviors and kindness for children
Supporting group time and outdoor play
Facilitating smooth transitions throughout the day
Preparing engaging learning materials
Helping children with independence milestones
Supporting language development, social and emotional learning, and executive functioning skills
Making the learning environment a lovely and inviting place to be
What We Offer
We offer a supportive community that encourages professional growth, with a salary ranging from $18-$20 per hour. You'll also enjoy:
Health, vision, and dental insurance
401(k) with company match
Paid time off
Tuition discount for your child(ren)
Professional growth and development opportunities
Tuition coverage is available for you to grow your knowledge through our accredited Montessori Certificate Program at Eagle Montessori Teaching Academy.
A culture of care and positivity
About You
We are looking for someone who is naturally positive, a good communicator, and passionate about learning and child development. You must be:
At least 18 years of age
Minimum high school diploma
At least 6 Early Childhood Education Units required (12 units preferred)
Bilingual (Mandarin) required
Must successfully clear criminal background check
Previous teaching experience
Compliance with all state education and licensing standards and maintains validation of credentials for the position
Do you have other talents like crafting, cooking, gardening, or music? We would love to see them in action in our classrooms, share them with us!
Ready to join our community and help shape the future of our students? Apply now to become part of our LePort Montessori family!
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
NEW GRADUATE RESIDENCY PROGRAMS
No degree job in Los Angeles, CA
One of U.S. News & World Report's top hospitals in the nation, Magnet -designated nursing, state-of-the-art technology, unequaled opportunities for growth and development. Sound like the perfect place to launch your nursing career?
You'll find it all at UCLA Health. You will begin a career journey with an internationally-renowned health system that is continually setting new standards for nursing excellence. You will be challenged and rewarded as you build a skill set that is unmatched anywhere.
Where your career path takes you depends a lot on where you start. At UCLA Health, you'll start by working with world-class colleagues in a supportive and collaborative environment, building the skills you need to provide leading-edge care for our patients and a fulfilling career for yourself. Whichever specialty you choose to pursue here, you will be challenged and empowered on every level, and you will have all the tools you need to succeed.
Aviation Law Enforcement Officer (Hiring Immediately)
No degree job in Los Angeles, CA
Pilot CBP Air Interdiction Agent
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand APPLY TODAY!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region:Homestead, FL and CAMB:Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary.
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
GS-11, 1st year annual pay - $106,588
GS-12, 2nd year annual pay - $127,754
GS-13, 3rd year annual pay - $151,817
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
GS-11, 1st year annual pay - $115,115
GS-12, 2nd year annual pay - $137,974
GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
GS-11, 1st year annual pay - $127,906
GS-12, 2nd year annual pay - $153,305
GS-13, 3rd year annual pay - $182,302
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025)
UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the Total flight time 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the day before an individual's 37th birthday is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312.
Salesperson
No degree job in Manhattan Beach, CA
Fine Jewelry Sales Associate - Manhattan Beach, CA
Our privately owned fine jewelry store has been a part of the Manhattan Beach community for 15 years. We specialize in gold and diamond jewelry, custom designs, and engagement rings, offering our clients timeless pieces and personalized service. We are seeking a passionate, customer-focused Sales Associate to join our team and grow with us.
Primary Duties
Develop authentic relationships with customers by understanding their needs and making thoughtful product recommendations
Create memorable in-store experiences that reflect the luxury and personal nature of fine jewelry
Cultivate in-depth knowledge of our collections and provide detailed product features, benefits, and education to clients
Assist clients with custom design and engagement ring selections, guiding them through the process with care and expertise
Maintain accurate customer information and follow up to build long-term client relationships
Inspect, clean, and advise on jewelry care and repairs
Required Minimum Qualifications
Goal-oriented and sales-driven, with a passion for exceeding expectations
Enthusiastic, collaborative, and aligned with our core values of integrity, craftsmanship, and personalized service
Strong attention to detail and commitment to outstanding customer service
Excellent communication skills-listening, written, and verbal; must be fluent in English
Flexibility to work weekends, evenings, and holidays as needed
Minimum of 2-3 years of selling experience in luxury retail, ideally in fine jewelry or watches
This is a salary + commission role.
Customer Experience Lead
No degree job in Los Angeles, CA
Reports to: VP of Operations
Type: Full-Time
About Us
Olive Ateliers is a fast-growing, founder-led lifestyle brand entering a pivotal next chapter. What began as a business rooted in sourcing and retailing vintage objects from around the world is now evolving into a design-led home furnishings company, with rapidly expanding proprietary collections produced through a trusted network of global partners. As we grow from a cult-favorite retail concept into a nationally recognized luxury consumer brand, we're building the operational engine that will power this next exciting phase of growth.
The Opportunity
We're hiring a visionary Customer Experience Lead to shape the future of Olive Ateliers' end to end customer journey. This is a career defining role for someone who wants to build a CX function from the ground up, elevating and scaling the customer experience of a brand known for being far from average. You will work closely with our VP of Operations to define how exceptional care comes to life for our customers and set the standard for warmth, precision, and hospitality as we grow.
As Customer Experience Lead, you will champion the quality, humanity, and consistency of every interaction while building the systems and processes that make great work repeatable. Your focus will include elevated communication, deep product expertise, thoughtful post purchase support, and seamless delivery coordination, all designed to create moments that consistently feel above and beyond.
This role is deeply cross functional, connecting Sales and Operations to create clarity, eliminate friction, and deliver an experience as thoughtfully crafted as the pieces we offer. As Olive Ateliers scales, this role will expand in impact and responsibility, opening the door to meaningful leadership growth.
Responsibilities
Customer Care & Communication
Establish and uphold Olive Ateliers' CX standards, tone, and service expectations across all channels, ensuring brand voice is reflected in every touchpoint.
Create clear escalation routines and guide cross-functional teams through complex customer issues to ensure efficient, thoughtful resolution.
Manage all customer inquiries across all current and future customer channels, including email, text, chat, phone, social, and any potential marketplace platforms.
Track, prioritize, and resolve tickets and related inquiries within SLA standards.
Product Expertise & Sales Support
Serve as the primary resource for customer-facing product knowledge, ensuring accurate, elevated information is documented and shared to support the broader guest experience across Operations and Sales.
Provide knowledgeable, consultative responses to product inquiries (dimensions, finishes, availability) and order inquiries, ensuring customers and sales teams feel guided and informed.
Leverage Warehouse inventory systems and physical point-of-access to provide real-time product availability updates, supporting seamless sales and customer experience.
Manage product holds with accuracy, maintaining confidence in our internal processes.
Process Development & Growth
Build and maintain a comprehensive knowledge base (FAQs, policies, product details).
Recommend and regularly roll out improvements to Gorgias macros and automations.
Collaborate with Sales, Marketing, and Operations teams to align service policies and processes.
Lead ongoing refinement of customer policies, support workflows, and service standards in partnership with Sales, Marketing, and Operations leadership.
Support the continuous improvement roadmap for the customer journey as we expand.
Leadership & Collaboration
Model Olive Ateliers' service standards and coach internal partners on customer-first practices.
Act as the voice of the customer in cross-functional meetings, ensuring clarity, consistency, and elevated experience across departments.
Collaborate with the VP of Operations on service strategy, customer policies, and continuous improvement initiatives.
Spearhead future CX team development by helping to define roles, onboarding, documentation, and training as CX headcount expands.
This is a hands on, player coach role: you will be in the work every day while building the standards, systems, and future team that will scale it.
Requirements
3+ years of experience in customer experience, client services, account management, or operations support, ideally within a fast growing or premium consumer brand.
Proven ability to deliver exceptional customer care with warmth, clarity, and hospitality; you know how to make people feel heard and supported.
Demonstrated ability to lead cross-functional initiatives and influence partners across Sales, Operations, Logistics, and Warehouse without formal authority.
Strong analytical skills with the ability to interpret customer trends, identify root causes, and translate insights into actionable process improvements.
Ability to create structure in ambiguity, build scalable processes, and bring consistency to a rapidly evolving environment.
Experience with Shopify required; familiarity with Gorgias strongly preferred.
Comfort working within a fast paced support or CRM platform environment.
Outstanding written and verbal communication skills with a customer-first mindset; you can adjust tone effortlessly while maintaining brand voice.
Genuine passion for helping people, solving problems thoughtfully, and elevating every touchpoint of the customer journey.
Must be based in Los Angeles and able to work onsite at Commerce.
Ability to lift up to 30 lbs manually (or with appropriate equipment).
This role is ideal for a hands-on, proactive, and insights-driven individual who thrives in a fast-paced environment and is excited to help define the future of customer experience at Olive Ateliers.
Compensation & Benefits
$70-80k salary, commensurate with experience and capabilities
Long-term incentive program aligned with company growth
401k: Generous employer match (eligibility requirements and vesting applies)
Subsidized company health benefits
$500 Olive Ateliers shopping credit per quarter
40% off retail merchandise
Accrued PTO Vacation & Sick Days
A dynamic work environment with long-term growth opportunities
Food and Beverage Associate - Weekly Pay up to $23/ hour
No degree job in Buena Park, CA
HSS is looking for energetic and dedicated Food & Beverage Staff to join our team! We are currently hiring for several positions. Please see below. Candidates must have a friendly and professional demeanor, work well in a team, and be comfortable on their feet for several hours at a time.
Locations: LOS ANGELES, WEST HOLLYWOOD, LONG BEACH
Positions Available:
BANQUET SERVERS
Pay & Benefits:
WEEKLY PAY!
$18-25/HR
Full Benefits (Medical, Dental, and Vision)
Referral Program BONUSES!
Requirements:
Authorized to work in the U.S.
Job Responsibilities:
Approach all encounters with guests and associates in a friendly service-oriented manner.
Requirements:
Must have Server or Banquet Server Experience
Must have own vehicle due to location
Food Handler Certification and TABC
Authorized to work in the U.S.
HSS offers medical, dental and vision insurance for both their employees and their families. We also offer our employees disability, life, critical illness and accident insurance.
For more information, you may call us at: (562) ###-####
You may also email us at: ...@HSSSTAFFING.COM
HSS is an Equal Opportunity Employer and it is out policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.
RN NEW GRADUATE RESIDENCY IN PEDIATRICS
No degree job in Los Angeles, CA
NURSING AT CHILDREN'S HOSPITAL LOS ANGELES As a nurse, you approach care with energy and resolve. When you join us, you'll find the perfect environment to develop your nursing career. We stop at nothing to make sure that every patient we see gets to enjoy all the special moments of childhood. At Children's Hospital Los Angeles, we do our best to offer health and hope.
With a collaborative model and multidisciplinary approach, we embrace teamwork in everything we do. That helps our nurses make a difference where it matters most-in delivering compassionate, expert bedside care. The skill and uncommon dedication of our nurses explains why we're one of the few hospitals to earn Magnet recognition from the American Nurses Credentialing Center.
Our commitment to care begins with our professionals, and as an organization, we're equally committed to supporting your career goals. As just one example of the support you'll find here, we are the founding hospital for the RN Residency Program, now implemented across the nation to improve nurse education. With numerous opportunities at CHLA for training and mentorship in a range of specialty areas, you'll have the resources and encouragement to develop your nursing career. If you're ready to make a difference for thousands of children while elevating pediatric medicine as a whole, join us.
Oracle Application Specialist
No degree job in Los Angeles, CA
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
Assistant, Brand Management
No degree job in Cypress, CA
Hybrid's humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability - design, merchandising, development, sourcing, production, and distribution - to a broad suite of branded, licensed, generic, and private label partners. Hybrid's full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.
As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity and excellence in customer service.
What is my role?
The Assistant, Brand Management will help the Brand Managers by providing support in the management of sales and planning materials.
What You'll Do
Compile and organize weekly meeting recaps
Complete and manage brand specific PowerPoint template slides, ensuring information accuracy and professional formatting
Develop and track a running calendar of upcoming key retailer meetings and order placement deadlines.
Work with Licensing Submissions counterpart on gathering samples for various marketing initiatives.
Assist in the communication of key priorities, new creative assets, and other pertinent information as directed by Brand Managers
Other administrative duties as assigned
What You'll Need
1-2 Years of licensing experience or a combination of design, production, or product development experience in the apparel industry preferred.
1-2 Years of management experience preferred.
Strong written and verbal communication skills
Proficiency in MS Office (Word, Excel, PowerPoint)
Knowledge of Photoshop and/or Illustrator helpful
Customer service experience helpful
Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Chief Operating Officer (COO)
No degree job in Fountain Valley, CA
We are seeking an accomplished, strategic-minded Chief Operating Officer (COO) to lead McGuff Pharmaceuticals into its next phase of growth. Do not wait to apply after reading this description a high application volume is expected for this opportunity.
As the senior-most executive responsible for all operational aspects of the business, the COO will oversee Manufacturing, Quality Assurance, Quality Control, Regulatory Affairs, Validation, Supply Chain, Engineering, and Laboratory Services.
This role is equal parts visionary and operator-requiring a dynamic leader who can set the direction for future growth (across product platforms, markets, and regulatory pathways), build internal capabilities, and ensure day-to-day operational excellence. xevrcyc
The COO will be a key partner to the CEO and executive team, acting as a bridge between strategic intent and organizational execution.
Livestream Host
No degree job in Long Beach, CA
Cocomint Inc. is the parent company of
cocomintbeauty
, the #1 TikTok Shop for Asian Beauty in the United States. Cocomint Inc. is the retail arm of an Asian goods wholesale company and was founded in 2023.
We are passionate about skincare innovation, and recognize how beauty products can play an important role in an individual's life. Having sold over 1 million Asian beauty products on TikTok Shop and initiated several viral trends in the TikTok beauty space, we are looking to constantly push the envelope of what is possible in the intersection of Asian Beauty technology and Western sensibilities.
Cocomint is also a TikTok Shop Partner (TSP) that specializes in helping Korean Beauty and lifestyle brands scale on the platform.
Role Description
We are seeking a confident, high-energy Livestream Host to represent our brand during live shopping and promotional broadcasts. This role is ideal for someone who is comfortable on camera, understands social commerce, and can engage audiences while driving product discovery and sales.
The Livestream Host will lead live sessions across platforms such as TikTok Shop, interacting with viewers in real time, showcasing products, answering questions, and creating an engaging shopping experience.
Key Responsibilities
Host scheduled livestreams promoting products in a clear, engaging, and brand-aligned manner
Demonstrate products live, explain features and benefits, and highlight promotions or bundles
Interact with viewers in real time (answer questions, respond to comments, drive engagement)
Follow provided run-of-show outlines while adapting naturally to audience interaction
Collaborate with marketing and e-commerce teams to prepare for upcoming livestreams
Meet or exceed engagement and sales performance goals during live sessions
Maintain a professional, upbeat on-camera presence that reflects the brand's voice
Provide feedback post-livestream on audience reactions, FAQs, and performance insights
Qualifications
Comfortable speaking on camera and engaging a live audience
Prior experience in livestreaming, hosting, sales, retail, content creation, or influencer marketing preferred
Familiarity with TikTok, Instagram Live, or other livestream platforms
Strong communication and improvisation skills
Sales-oriented mindset with the ability to persuade without sounding scripted
Reliable, punctual, and prepared for scheduled live sessions
Interest in beauty, lifestyle, fashion, or consumer products is a plus
Experience with TikTok Shop live selling
Existing on-camera or hosting portfolio (livestream clips, content, or demos)
Ability to track basic performance metrics (views, conversion, engagement)
Multilingual abilities
Compensation & Schedule
Hourly pay: $20-$25/hour (based on experience and performance)
Performance incentives: Commission or bonuses tied to livestream sales and engagement
Flexible scheduling with advance notice of livestream dates and times
Fashion Manufacturing & Design Assistant
No degree job in Los Angeles, CA
Strawberry Paris
Strawberry Paris is a Paris-born luxury womenswear brand devoted to unapologetic femininity, romance, and red-carpet-level beauty. Delicate French laces, hand-placed embroidery, fluid silks, and dreamy prints define a signature that has made us the go-to for brides, celebrities, and anyone who wants to feel like the heroine of her own love story. Creative studio in Paris · Operational headquarters and all production management in Los Angeles.
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Role Description
Full-time, on-site in Los Angeles, CA (Downtown LA / Arts District)
Apparel Manufacturing & Design Assistant (Asia-Focused Production)
This is an extremely high-speed, high-pressure role on a small, lean team. Production is 100% in Asia.
Expect daily 6-8 p.m. PT calls, last-minute Paris design changes, containers stuck at port, and zero tolerance for delays or excuses. If you move at warp speed, stay ice-calm under fire, and genuinely enjoy turning chaos into flawless deliveries, this is your arena.
Key Responsibilities
- Own every single style from Paris tech pack to warehouse receipt across multiple Asian factories
- Primary point of contact for all factories in China, Vietnam, India, Thailand, Indonesia; daily late-night calls are non-negotiable
- Relentlessly chase samples, lab dips, strike-offs, PP samples, and bulk production with zero slippage
- Build and maintain iron-clad relationships with factory owners while pushing them harder and faster than anyone else
- Plan capacity and secure factory slots 12-18 months ahead in an ultra-competitive Asian production landscape
- Execute all fabric, lace, trim, and embellishment purchases-hitting MOQs, negotiating aggressively, and never paying a penny more than necessary
- Instantly implement complex, often last-minute design changes from Paris without moving a single delivery date
- Negotiate pricing, surcharges, air-freight penalties, and payment terms like your margin depends on it (because it does)
- Manage end-to-end logistics: booking vessels, consolidating shipments, clearing customs, optimizing costs, and ensuring OTIF delivery
- Deliver bullet-proof, real-time production reports and cost updates to Paris creative and US sales teams every Monday morning-no exceptions
- Cold-outreach daily to new factories; expand our network and replace any partner that can't keep up with our pace
You'll Thrive Here If You Are
- 4-7+ years hard-core Asia production experience (luxury or contemporary womenswear; bridal/red-carpet a huge plus)
- Already have direct, proven relationships with top-tier factories in India & China.
- Expert in luxury fabrics, embroidery, beading, lace application, silk dyeing, and couture-level quality standards
- Extreme Excel mastery-complex cost sheets, critical paths, live production trackers updated in real time
- A documented history of shaving costs and lead times while increasing quality
- Naturally wired for speed: you think, type, and solve problems faster than anyone in the room
- Zero-complaint, solution-first mindset; you see problems 10 steps before they happen and kill them instantly
- Comfortable (and good at) working 50-60 hour weeks when needed and taking 9 p.m. WeChat calls without flinching
- Fluent in English; Mandarin and/or Vietnamese strongly preferred
This is not a 9-to-5 job. This is not a job for people who need hand-holding. This is a career-defining role for someone who wants to run production for one of the fastest-growing romantic luxury brands in the world-and can prove they were born for the pressure.
In-person only · Los Angeles HQ · Competitive salary (commensurate with speed & experience) · Health benefits · Clothing allowance · Paid travel to Asia when required.
If you read this and felt a rush of adrenaline instead of dread-apply immediately.
HUGE ABILITY FOR BONUSES & GROWTH!
Retail Associate
No degree job in Laguna Beach, CA
We are looking for someone positive, upbeat, engaging, and detail-oriented to join our Laguna Beach retail + studio team 2-3 days a week Friday - Sunday. Flexbility for weekends off with prior planning!
Engage with the local community to bring new clients and hat enthusiasts into the store.
Build strong client relationships through genuine conversations and personalized recommendations.
Assist customers with custom design ideas and guide the process.
Process sales transactions and coordinate order deliveries or pickups.
Maintain back stock organization and curate merchandise displays on the sales floor.
Collaborate with the team to keep the store clean, organized, and welcoming.
Support in-store events and attend off-site events as needed.
Manage inventory, coordinate deliveries, and input inventory into the company system on a weekly/bi-weekly basis.
Capture product photography of new one-of-a-kind designs.
Work closely with the production team to ensure the store is stocked with the latest designs.
Assist with shipping orders as needed.
If you love fashion, craftsmanship, and building connections, we'd love to hear from you!
Sample Coordinator
No degree job in Los Angeles, CA
A well-known apparel brand is seeking a highly organized and detail-oriented Freelance/Part-Time Sample Coordinator to support the Product Development team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and has strong communication and organizational skills.
Responsibilities:
• Coordinate salesman sample orders and update tracking tools (Excel and PLM)
• Manage receipt, organization, and storage of Proto through SMS samples
• Prepare samples for fittings, meetings, and seasonal presentations
• Maintain sample libraries, tagging, hanging, labeling, and shipment records
• Communicate with overseas vendors regarding sample delivery schedules
• Track and report vendor on-time performance and identify timing risks
• Support Merchandising, Creative, PD, Production, and Technical Design teams
• Prepare, ship, and receive sample packages (DHL)
Qualifications:
• 1-2 years of experience in the apparel industry preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent attention to detail and follow-through
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• PLM system experience is a plus
• Understanding of garment construction and product development processes preferred
Operations Manager
No degree job in Los Angeles, CA
E-Commerce Operations Manager
Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics.
*Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page.
SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you.
What You'll Do (Key Responsibilities) -
ERP Ownership & Inventory Management
Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth.
Maintain healthy inventory levels and prevent stock-outs through proactive monitoring.
Implement & systemize inventory control processes.
Place purchase orders (POs) aligned with the company's Operational Plan.
Execute demand forecasting, inventory analysis, and provide reporting to leadership.
Track, manage, and optimize inventory turn and accuracy across all channels.
E-Commerce Operations
Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations.
Monitor orders that are delayed or not shipping on time, resolving issues before they escalate.
Create and maintain products in Shopify.
Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc.
Manage vendor spend reconciliation and ensure accurate monthly reporting.
Wholesale Operations
Ensure adequate inventory allocation/reservation for wholesale purchase orders.
Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI.
Upload and maintain inventory in OrderStream.
Set up new products for wholesale distribution partners.
Manage EDI platforms end-to-end, ensuring
On-time ship windows
Accurate ASNs
Correct vendor invoicing
Monitor and reduce wholesale chargebacks through operational excellence.
Operational Excellence
Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics.
Automate & systematize routine operational tasks through AI.
Work closely with COO and provide weekly updates to the executive leadership team.
Key Metrics You Will Own
Stock-Out Prevention
On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale)
Wholesale Chargebacks
Sell Through Rate / Inventory Turnover Ratio / Carrying Costs
Operational Cost Savings
Who You Are (Qualifications & Experience)
Required
Technical
1+ years experience in ERP systems and fulfillment operations
Strong process orientation with the proven ability to build clear, effective SOPs.
Experience with PO placement, demand planning, inventory forecasting, and vendor coordination.
Familiarity with Shopify maintenance and product setup.
Ability to conduct data analysis & presentation - and ability to create meaningful actions from data.
Non-Technical
Flexible working hours to communicate with overseas vendors.
Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”.
Clear & direct communicator.
Preferred
Experience in scaling DTC e-commerce or hardware startups.
Experience working in fulfillment or logistics.
Strong analytical mindset with an eye for data cleanliness and operational efficiency.
Experience with EDI, wholesale invoicing, and managing large retail accounts.
Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.).
Why Join SaunaBox?
Be part of a high-growth wellness brand redefining modern recovery solutions.
Direct ownership over critical operations that drive company performance.
Opportunity to build the systems and processes that scale our next stage of growth.
Opportunity for role & responsibility growth as SaunaBox grows.
Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR).
Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events.
Fast-paced startup culture with autonomy, impact, and cross-functional collaboration.
*All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
Commercial Real Estate Assistant
No degree job in Los Angeles, CA
Schedule: Full-Time, 5-6 Days/Week | Flexible as Needed
Compensation: $6,000/Month (1099)
DWG Capital Group, is seeking a highly organized, transaction-focused Brokerage Operations & Executive Administrative Assistant to support our commercial real estate brokerage, industrial investment, and capital markets platform.
This role is ideal for someone with experience in CRE brokerage operations, transaction coordination, deal management, or CRE marketing, who can operate confidently in a fast-moving, deal-driven environment.
You will work directly with the CEO and brokerage team to manage pipelines, execute transactions, coordinate due diligence, prepare offering materials, and ensure that every deal-from listing through closing-is executed with institutional-level precision.
The ideal candidate brings real experience in CRE brokerage or transaction coordination and is committed to excellence, accuracy, and service.
Key Responsibilities
Brokerage Transaction Coordination
Manage end-to-end transaction workflows across acquisitions, dispositions, and industrial investment deals.
Coordinate escrow timelines, due diligence checklists, third-party vendors, title, lender communications, and deal milestones.
Track all active listings, buyer/seller correspondence, LOIs, PSAs, and contingencies.
Maintain accurate brokerage pipeline reports, commission tracking, and compliance files.
Ensure all CRE documents are organized, executed, and delivered on schedule.
Brokerage Operations & Deal Execution
Prepare and update offering memoranda, BOVs, property packages, and industrial investment decks.
Conduct light financial analysis and market research to support pricing, underwriting, and listing preparation.
Maintain CoStar, LoopNet, Crexi, MLS, and internal listing platforms with accurate property details and marketing updates.
Coordinate property tours, client meetings, internal deal reviews, and broker-to-broker communications.
Support contract execution, escrow openings, and closing coordination.
Executive Administrative Support
Manage the CEO's schedule, meeting flow, inbox, materials, and travel logistics.
Step into key brokerage or investor calls to maintain continuity and organization.
Act as a communication hub across DWG-RE's brokerage, capital markets, and acquisitions teams.
Keep files, deal rooms, Dropbox/Drive structures, and communication systems organized and efficient.
Marketing & CRE Presentation Development
Build polished offering memoranda, investor decks, BOVs, pitch books, and marketing materials in Canva, InDesign, and CRE platforms.
Assist with marketing campaigns, email outreach, and investor/broker distribution lists.
Maintain and expand CRM systems with accurate prospect, buyer, and investor data.
Produce high-quality materials that support both brokerage listings and capital markets transactions.
Who You Are
Experienced in CRE brokerage, transaction coordination, or capital markets operations.
Highly organized and comfortable managing multiple deals at once.
Fast-paced, proactive, and able to anticipate next steps in the transaction process.
A polished communicator across phone, email, and in-person interactions.
Tech-savvy and comfortable with CRM systems, CoStar, LoopNet, Crexi, and Excel.
A problem-solver who thrives in a boutique, entrepreneurial brokerage environment.
Someone who loves deal flow, accuracy, deadlines, and producing clean, professional work.
Qualifications
3-7+ years in CRE brokerage operations, transaction coordination, or a capital markets role.
Strong understanding of commercial real estate documents, escrow processes, and deal flow.
Proficiency in:
Microsoft Office (Excel required)
Canva / InDesign
CRM systems
CoStar, LoopNet, Crexi, MLS
Excellent communication, writing, and client-interaction skills.
Ability to travel occasionally to Weatherford/Fort Worth (preferred but not required).
Background checks and references required due to fiduciary responsibilities.
Why Join DWG-RE?
Work directly with top CRE investors, brokers, and capital markets professionals.
Engage in real industrial and commercial transactions across multiple markets.
Be part of a growing boutique firm with high standards and major expansion underway.
Significant long-term growth potential-this role can evolve into senior operations, brokerage management, or capital markets support roles.
High-performance, positive, boutique culture with institutional execution standards.
How to Apply
Submit your résumé and professional references to:
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Utilization Management Review Nurse (Outpatient)
No degree job in Orange, CA
About Us:
Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.
SUMMARY: The Utilization Management Pre-Service (Outpatient) Review Nurse is responsible for managing inpatient & outpatient utilization by conducting thorough reviews of clinical documentation and applying clinical knowledge in accordance with relevant Care Guidelines and CMS regulations. This role ensures that all authorizations, deferrals, and denials are processed efficiently, accurately, and in compliance with company policies and regulatory standards. The nurse also issues timely and accurate denial, deferral, or authorization letters, manages clinical & concurrent review processes, and supports compliance with health plan guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Manage all authorizations, deferrals, and denials by conducting comprehensive reviews of clinical documentation, applying clinical criteria and guidelines.
Review authorization requests for medical necessity with best clinical judgement, ensuring adherence to regulatory and health plan criteria, policies, and Evidence of Coverage (EOC).
Write denials using the Flesch-Kincade grading scale to ensure 8th grade reading level language to be provided for members.
Ensure timely and accurate processing of all authorization requests in compliance with company and departmental policies and procedures.
Review and process denials, modifications, and carve-outs according to established procedures and clinical criteria.
Use clinical expertise to apply relevant clinical guidelines to ensure that medical decisions align with best practices and regulations.
Collaborate with healthcare providers, the Utilization Management (UM) team, and compliance departments to ensure clear communication and appropriate utilization of healthcare services.
Ensure proper case review with proper documentation, treatment evaluation, adherence to evidence-based practices, and completeness of request.
Maintain regulatory compliance and turnaround time standards per CMS.
Facilitates interdisciplinary communication between specialists as needed and interdepartmental participation.
Communicates with IPA/MSO in health plan goals and ensuring joint operation expectations are met.
Identifies and discusses complex cases with potential for high utilizers with Medical Director and Manager of Utilization Management as needed.
Coordinate with the Appeals team to support the completion of appeal process as needed.
When time permits, all staff are expected to assist others within the department within the department to facilitate workflow and the referral process.
Perform additional duties, projects, and actions assigned to support department goals and operational needs.
Regular and consistent attendance.
EDUCATION and/or EXPERIENCE:
Licensed Vocational Nurse (LVN) or Registered Nurse (RN) with an active, unrestricted license in the state of practice.
Minimum of 3 years of clinical nursing experience, with a focus on Utilization Management or managed care preferred.
Familiarity with Milliman Care Guidelines (MCG), InterQual, Medicare, Apollo Managed Care, and CMS regulations.
Utilization management experience with a Health Plan or Management Services Organization (MSO).
Proficient in applying clinical knowledge to support medical necessity decisions based on health plan policies, benefit guidelines, and regulatory criteria.
Excellent organizational skills and the ability to process a high volume of authorization requests with accuracy and attention to detail.
Strong communication skills, both verbal and written, especially in creating clear and compliant deferral and denial letters.
Ability to collaborate with cross-functional teams, including providers and internal UM teams.
Exceptional follow-through abilities to track all outstanding tasks and coordinate with assigned owners to ensure tasks are completed in a timely manner.
Strong organizational skills, attention to detail, and sound decision-making skills required.
Ability to manage multiple projects of varying complexity, priority levels, and deadlines.
Proficient knowledge of Health Plan, DMHC, DHCS, CMS, HIPAA, and NCQA requirements.
BENEFITS:
401(k)
Dental Insurance
Health Insurance
Life Insurance
Vision Insurance
Paid Time Off
Catered lunches