Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Director, customer relations salary
Average director, customer relations salary
$134,672
Understanding the Director, Customer Relations Salary
The role of a Director of Customer Relations is crucial in enhancing customer satisfaction and loyalty. As of October 2025, the average salary stands at $134,672 per year, translating to approximately $65 per hour. Salaries can vary significantly depending on factors like geographic location, level of experience, and the specific industry.
Salary Variations by State
For instance, directors in California and New York often see higher compensation compared to other states due to the higher cost of living and demand for skilled professionals. Additionally, industries such as technology and finance typically offer more competitive salaries for this role.
Highest Paying Cities
Cities like San Francisco and New York City are among the highest paying for directors in customer relations, providing ample opportunities for advancement and salary growth. Understanding these dynamics can aid in making informed career decisions, allowing professionals to target regions and industries that align with their financial goals.
Let Zippia find your next director, customer relations job
Let Zippia find your next director, customer relations job
Where can a Director, Customer Relations earn more?
Average director, customer relations salary by state
The average director, customer relations salary in Nevada, New Mexico, and Arizona are the highest in the U.S. The lowest average director, customer relations salary states are West Virginia, South Carolina, and Montana.
- State view
- County view
Highest paying states for directors, customer relations
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Arizona | $147,588 | $70.96 |
| 2 | Nevada | $156,133 | $75.06 |
| 3 | Delaware | $143,603 | $69.04 |
| 4 | California | $145,009 | $69.72 |
| 5 | New Mexico | $148,553 | $71.42 |
| 6 | Idaho | $145,025 | $69.72 |
| 7 | New Jersey | $141,735 | $68.14 |
| 8 | South Dakota | $129,128 | $62.08 |
| 9 | District of Columbia | $138,850 | $66.75 |
| 10 | North Carolina | $132,685 | $63.79 |
| 11 | Arkansas | $139,482 | $67.06 |
| 12 | Maryland | $142,317 | $68.42 |
| 13 | Oregon | $130,634 | $62.80 |
| 14 | Texas | $131,140 | $63.05 |
| 15 | New York | $132,965 | $63.93 |
| 16 | New Hampshire | $137,727 | $66.21 |
| 17 | Kansas | $137,034 | $65.88 |
| 18 | Vermont | $131,911 | $63.42 |
| 19 | Iowa | $133,186 | $64.03 |
| 20 | Illinois | $127,142 | $61.13 |
| 21 | Missouri | $130,091 | $62.54 |
| 22 | Nebraska | $132,018 | $63.47 |
| 23 | Rhode Island | $120,816 | $58.08 |
| 24 | North Dakota | $122,840 | $59.06 |
| 25 | Alabama | $114,425 | $55.01 |
| 26 | Colorado | $124,208 | $59.72 |
| 27 | Virginia | $123,447 | $59.35 |
| 28 | Georgia | $120,029 | $57.71 |
| 29 | Utah | $114,715 | $55.15 |
| 30 | Connecticut | $118,044 | $56.75 |
| 31 | West Virginia | $106,921 | $51.40 |
| 32 | Tennessee | $116,879 | $56.19 |
| 33 | Ohio | $116,363 | $55.94 |
| 34 | Massachusetts | $115,854 | $55.70 |
| 35 | Louisiana | $108,255 | $52.05 |
| 36 | South Carolina | $106,809 | $51.35 |
| 37 | Kentucky | $114,732 | $55.16 |
| 38 | Washington | $112,332 | $54.01 |
| 39 | Pennsylvania | $111,253 | $53.49 |
| 40 | Wisconsin | $112,527 | $54.10 |
| 41 | Hawaii | $125,226 | $60.20 |
| 42 | Oklahoma | $104,021 | $50.01 |
| 43 | Indiana | $109,837 | $52.81 |
| 44 | Maine | $105,469 | $50.71 |
| 45 | Alaska | $109,743 | $52.76 |
| 46 | Minnesota | $107,469 | $51.67 |
| 47 | Florida | $107,723 | $51.79 |
| 48 | Montana | $106,143 | $51.03 |
| 49 | Wyoming | $108,135 | $51.99 |
| 50 | Mississippi | $107,025 | $51.45 |
| 51 | Michigan | $100,072 | $48.11 |
Highest paying cities for directors, customer relations
The highest-paying cities for directors, customer relations are Carson City, NV, San Francisco, CA, and Phoenix, AZ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Carson City, NV | $163,574 | $78.64 |
| 2 | San Francisco, CA | $151,950 | $73.05 |
| 3 | Phoenix, AZ | $149,420 | $71.84 |
| 4 | Annapolis, MD | $144,059 | $69.26 |
| 5 | Benton, AR | $141,024 | $67.80 |
| 6 | Washington, DC | $139,889 | $67.25 |
| 7 | Concord, NH | $138,171 | $66.43 |
| 8 | New York, NY | $134,076 | $64.46 |
| 9 | Concord, NC | $133,122 | $64.00 |
| 10 | Austin, TX | $132,301 | $63.61 |
| 11 | Portland, OR | $129,430 | $62.23 |
| 12 | Chicago, IL | $127,349 | $61.23 |
| 13 | Boulder, CO | $124,539 | $59.87 |
| 14 | Bismarck, ND | $123,767 | $59.50 |
| 15 | Arlington, VA | $122,899 | $59.09 |
| 16 | Lawrenceville, GA | $120,222 | $57.80 |
| 17 | Hartford, CT | $118,209 | $56.83 |
| 18 | Columbus, OH | $117,197 | $56.34 |
| 19 | Boston, MA | $116,179 | $55.86 |
| 20 | Olympia, WA | $114,249 | $54.93 |
Director, customer relations salary details
A director, customer relations's salary ranges from $91,000 a year at the 10th percentile to $197,000 at the 90th percentile.
What is a director, customer relations's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $197,000 | $16,417 | $95 |
| 75th Percentile | $164,000 | $13,667 | $79 |
| Average | $134,672 | $11,223 | $65 |
| 25th Percentile | $110,000 | $9,167 | $53 |
| 10th Percentile | $91,000 | $7,583 | $44 |
Highest paying director, customer relations jobs
The highest paying types of directors, customer relations are vice president of communication, director/manager, and director of client relations.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Community Development Director | $109,396 | $9,116 | $52.59 | 66,252 |
| Communications Director | $107,700 | $8,975 | $51.78 | 27,939 |
| Manager Of Corporate Communications | $84,161 | $7,013 | $40.46 | 34,908 |
| Publication Director | $87,824 | $7,319 | $42.22 | 14,660 |
| Publications Manager | $94,155 | $7,846 | $45.27 | 18,211 |
| Communications Manager | $81,304 | $6,775 | $39.09 | 26,350 |
Top companies hiring directors, customer relations now:
Which companies pay directors, customer relations the most?
Director, customer relations salaries at California Resources and Palo Alto Networks are the highest-paying according to our most recent salary estimates. In addition, the average director, customer relations salary at companies like VMware and DocuSign are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | California Resources | $177,967 | $85.56 |
| 2 | Palo Alto Networks | $171,371 | $82.39 |
| 3 | VMware | $157,090 | $75.52 |
| 4 | DocuSign | $155,184 | $74.61 |
| 5 | Microsoft | $154,319 | $74.19 |
| 6 | TripActions | $154,292 | $74.18 |
| 7 | Adobe | $151,402 | $72.79 |
| 8 | Gap Inc. | $146,925 | $70.64 |
| 9 | Burberry | $144,856 | $69.64 |
| 10 | Victory Capital | $143,399 | $68.94 |
| 11 | EILEEN FISHER | $141,936 | $68.24 |
| 12 | Hearst | $140,584 | $67.59 |
| 13 | Tecton Products | $139,559 | $67.10 |
| 14 | Harvard University | $138,964 | $66.81 |
| 15 | Oracle | $138,152 | $66.42 |
| 16 | Cabela's | $137,185 | $65.95 |
| 17 | Autodesk | $136,156 | $65.46 |
| 18 | Aramark | $134,782 | $64.80 |
| 19 | KORE | $134,565 | $64.69 |
| 20 | Coupa Software | $134,247 | $64.54 |
Wage gap by gender, race and education
Director, Customer Relations salary by industry
The average director, customer relations salary varies across industries:
- The average director, customer relations salary in the manufacturing industry is $124,365, the highest of any industry.
- The average director, customer relations salary in the finance industry is $121,552.
- Directors, customer relations in the transportation industry earn an average salary of $84,340, the lowest of any industry.
Highest paying industries for directors, customer relations
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Manufacturing | $124,365 | $59.79 |
| 2 | Retail | $121,552 | $58.44 |
| 3 | Professional | $118,605 | $57.02 |
| 4 | Hospitality | $116,684 | $56.10 |
| 5 | Technology | $114,668 | $55.13 |
| 6 | Health Care | $108,874 | $52.34 |
| 7 | Transportation | $84,340 | $40.55 |
High paying director, customer relations jobs
Director, customer relations salary trends
The average director, customer relations salary has risen by $31,633 over the last ten years. In 2014, the average director, customer relations earned $103,039 annually, but today, they earn $134,672 a year. That works out to a 14% change in pay for directors, customer relations over the last decade.
Compare director, customer relations salaries for cities or states with the national average over time.
Average director, customer relations salary over time
Compare director, customer relations salaries for individual cities or states with the national average.
Director, customer relations salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $135,000 | $64.75 | +3.9% |
| 2025 | $129,000 | $62.21 | +2.0% |
| 2024 | $127,000 | $60.95 | +3.1% |
| 2023 | $123,000 | $59.08 | +3.6% |
| 2022 | $119,000 | $56.98 | +3.0% |
Recently added director, customer relations salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Cardinal Health | Director Customer Retention | Harrisburg, PA | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Saint Paul, MN | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Columbia, SC | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Augusta, ME | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Austin, TX | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Bismarck, ND | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | San Juan, PR | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Des Moines, IA | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Concord, NH | 06/21/2025 | $105,500 |
| Cardinal Health | Director Customer Retention | Jackson, MS | 06/21/2025 | $105,500 |
Director, customer relations salary FAQs
Search for director, customer relations jobs