Customer Service & Bike Tech
Sales associate and customer service job in Perris, CA
First 90 days: fully in office
After 90 days: 3 days in office, 2 days hybrid
Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it.
About the Role
We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels.
You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you.
Responsibilities
Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism.
Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions.
Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams.
Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email.
Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction.
Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers.
Build and inspect new and returned bikes for troubleshooting and quality control, as needed.
Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams.
Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes.
Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently.
Communicate customer insights and product feedback constructively to product development, sales, and marketing teams.
Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support.
Assist with additional customer service and clerical tasks as assigned.
Qualifications
2-3 years of ecommerce customer service experience; bike industry experience highly preferred.
Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance.
Exceptional written and verbal communication skills with a friendly, professional demeanor.
Experience with customer service tools such as Gorgias or Zendesk.
Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Proficient computer literacy and quick adaptability to new systems.
AA degree preferred; high school diploma or equivalent required.
Experience managing warranty processes and dealer accounts is a plus.
Familiarity with social media or online community communication is a bonus.
Passion for outdoor recreation, cycling, and the Retrospec mission.
Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
Keyholder/Sales Associate - Desert Hills
Sales associate and customer service job in Cabazon, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/Sales Associate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Customer Service Insurance Sales
Sales associate and customer service job in Redlands, CA
Remote Licensed Agent Life Insurance, Mortgage, & Investments Imagine earning from home without cold calls, door knocking, or chasing friends & family clients come to you through referrals. What You Get: Paid training + State & Federal licenses (covered)
Flexible part-time or full-time schedule
No quotas or income caps
Residual income, bonuses, stock options, & tax advantages
Career paths: agent, trainer, recruiter, or brokerage builder
Who We're Looking For:
Motivated, trustworthy self-starters ready to learn sales, leadership, and client relationship skills no prior experience needed.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Entrepreneurial mindset & self-discipline
Service drive sales / Data mining sales associate
Sales associate and customer service job in Hemet, CA
Full-time Description
We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels.
Key Responsibilities:
Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone.
Engage 100+ daily service drive guests in the service drive and service lounge.
Identify upgrade, trade-in, and purchase opportunities through service interactions.
Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities.
Perform quick and accurate trade appraisals using vAuto or similar appraisal tools.
Maintain accurate notes, follow-up schedules, and customer profiles in the CRM.
Work closely with sales managers and the service department to maximize conversions.
Meet or exceed daily, weekly, and monthly activity and opportunity goals.
Requirements
Prior automotive sales, BDC, or service drive experience preferred.
Proven ability to manage high-volume prospecting (100-200 contacts per day).
Comfortable greeting and engaging large numbers of daily service guests.
Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.).
Experience with vehicle appraisal tools such as vAuto.
Strong verbal, written, and interpersonal communication skills.
High energy, enthusiastic personality, and customer-focused mindset.
Strong time management, organization, and follow-through abilities.
Ability to multitask and perform effectively in a fast-paced environment.
Self-motivated with a desire to achieve and exceed goals.
Customer Retention Specialist
Sales associate and customer service job in Murrieta, CA
Full-time Description
The Retention Specialist loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships. Client success is a top priority at ProSites and as such, we empower our employees to drive that message home with our clients. You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous client satisfaction. Our clients must be real relationships you value, and you would do anything to maintain a high level of trust with them.
Responsibilities:
Analyze customer feedback and ensure customer retention.
Develop and maintain knowledge of the company's products, services, policies and procedures.
Report accurately on calls inbound and outbound, and call details on CRM (Salesforce).
Develop valuable rapport with clients, provide analysis and suggestions of services they have and what they would benefit from.
Demonstrate outstanding customer service through phone, email and chat support.
Exhibit exceptional organizational skills and maintain up-to-date documentation of all client activities throughout the agency
Have an extremely high level of ownership and responsibility; represent the client internally
Collaborate and offer insight to customer retention campaigns by recognizing triggers based on customer behavior
Regular and reliable attendance is required as this is a full-time position
Other duties as assigned by management
Requirements:
2+ years of customer retention experience at a SaaS company
3+ years of customer service experience in a fast paced, customer focused environment
Proficiency in Microsoft Office (including Word, Excel, PowerPoint, etc.)
Familiarity with CRM, preferably Salesforce.com, or similar systems required
Strong time management and project management skills
Comfortable learning, using and discussing very granular elements of website technology and integrations
Physical/Mental Requirements for the Job:
Prolonged periods of sedentary movement
May be requested to work overtime and weekends if deemed necessary
Must be able to lift at least 20 pounds
Certain management positions might be required to occasional travel
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Salary Description $19.22 - $28/hour
Customer Service
Sales associate and customer service job in Thousand Palms, CA
Join Our Team as a Customer Service Representative!
Are you someone who enjoys helping others and thrives in a dynamic environment? At So-Cal Builders, located in Thousand Palms, CA, we're looking for a friendly and professional Customer Service Representative to join our team. If you're passionate about providing excellent customer experiences and have at least 1 year of experience, we'd love to hear from you!
What You'll Do
As a Customer Service Representative at So-Cal Builders, you'll be the first point of contact for our customers, ensuring they feel valued and supported. Your day-to-day responsibilities will include:
- Assisting customers with inquiries and providing accurate information about our products and services.
- Resolving customer concerns in a timely and professional manner.
- Collaborating with team members to ensure seamless communication and service delivery.
- Maintaining a positive and welcoming attitude to create a great experience for every customer.
What We're Looking For
To succeed in this role, you'll need:
- 1+ year of experience in a customer service role.
- Strong communication and interpersonal skills.
- A problem-solving mindset and the ability to stay calm under pressure.
- A team-oriented attitude with a commitment to delivering top-notch service.
Why Join So-Cal Builders?
At So-Cal Builders, we take pride in creating a supportive and collaborative work environment. As a company rooted in the Thousand Palms community, we value integrity, hard work, and building strong relationships-both with our customers and our team members.
Ready to Apply?
If you're looking for a role where you can make a difference and grow your skills, we'd love to hear from you! Apply today and take the first step toward joining the So-Cal Builders family.
We can't wait to meet you!
Customer Service Specialist
Sales associate and customer service job in Palm Desert, CA
Part-time Description
We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.
As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
Previous experience in a customer service role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Salary Description $17 - $18 per hour
SALES PERSON
Sales associate and customer service job in Moreno Valley, CA
Sells/leases new or used automobiles, trucks and vans on premises of vehicle sales establishment.
Be a product expert on current vehicles; by knowing the features and benefits of each vehicle as well as the competition.
Explains features and demonstrates operation of car in showroom or on roads.
Present proposal of cost per vehicle to customers.
Utilizes only legal and ethical selling techniques.
Ensure certifications are updated as assigned by Manufacturer.
Conforms to all customer confidential information policies and laws.
Meet the minimum sales requirements each month.
Meet the minimum CSI requirements each month.
Ensure each vehicle is properly delivered to customers.
Markets his/her product to potential customers via telephone, letters and personal contact.
Follow up after each sale with each customer to ensure satisfaction and potential referrals.
Know and follow Car Pros sales system.
Maintain all sales tracking in VinSolutions.
Treats members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job. Never use profanity.
Adheres to the dealership's sexual harassment/non-discrimination policies and the other policies in the dealership handbook.
Maintain ongoing compliancy with Car Pros Policies and Procedures via Compli.
Follow Car Pros standards regarding dress code.
Wear Car Pros Employee ID Badge daily.
Performs other tasks as assigned.
Vehicles Driven or Moved As Part of the Job:
Move new or used vehicles for customers
Demonstrating new or used vehicles to potential customers.
New and used car repositioning on sales lots as required for display.
Other Driving as assigned.
Types of Equipment/Machinery Used on the Job:
Phones
Computers
Calculators/Adding Machine
Photocopy Equipment
Fax and Scanning Machines
Types of Tools Used on the Job:
Pencils
Pens
Erasers
Scissors
Rulers
Staplers
Physical Demands:
Standing: Intermittent, not to equal more than _45__ % of the working day.
Walking:Intermittent, not to equal more than _ 35 _% of the working day.
Sitting:Intermittent, not to equal more than _15__ % of the working day.
Stooping (bending at the waist), kneeling (at knees) and crouching (at knee and waist): Infrequent activity, not equal to or more than __5__% of the working day.
Lifting: Maximum of 25 lbs.
Carrying: Maximum of 15 lbs.
Pushing and pulling:Frequent activity using equipment and hand tools.
Climbing and balancing
Crawling
Twisting or turning of trunk
Reaching
Handling: Hand tools, etc.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental Exposure (outside and inside):
Weather Conditions
Dust
Fumes
Mist
Gases
Odors
Hazards: Noise and vibration (normal): Electrical air tools, machinery and various repair and diagnostic equipment and automobile engines.
Benefits:
After 60 days of employment, employees (and their families) are eligible for medical, dental, vision, short/long-term disability, and basic life/ AD&D insurance. Car Pros sponsors 80% of basic medical (Kaiser Permanente), dental, and vision insurance for employees. Employees pay the additional cost for dependents and any voluntary elections.
At Car Pros, we believe in supporting your long-term financial security. That's why we offer a 401k plan that you can enroll in after just one year of service. Additionally, you'll accrue one hour of personal time off for every 30 hours worked, giving you the flexibility you need.
Pay: $53,000.68 - $132,345.16 Annually
Auto-ApplyCustomer Liaison
Sales associate and customer service job in Running Springs, CA
The Customer Liaison is an hourly position whose primary responsibility is to provide adequate communication, customer service, and guidance to families and teachers whose students/Campers will be attending Pali Institute and Pali Adventures. The Customer Liaison will work closely with the Visiting School Supervisor during the school year and the Pali Adventures Camp Relationship Director for the summer to ensure Pali provides timely and consistent customer support.
QUALIFICATIONS
Strong interpersonal and communication skills.
Administrative experience.
Exceptional verbal and written communication skills, with a professional and friendly demeanor.
Proficient on Mac computers and Microsoft suite
Must be a positive team player with strong administration skills.
Must demonstrate good judgment and decision-making ability.
Must have initiative and be able to work with minimal supervision.
Bilingual language skills in Spanish and English (preferred)
Must be extremely organized.
Demonstrates ongoing responsibility and commitment through good attendance and by being on time to work
Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities effectively.
The need to learn and evolve constantly.
JOB REQUIREMENTS
Report to the Visiting School Supervisor and Assistant Directors(school year) and to the Camp Relationship Director (summer).
Answer phones and direct incoming calls with a high level of energy and professionalism
Respond to all emails in a timely and professional manner
Follows through on all customer issues.
Distribute messages to the appropriate staff.
Learn the ins and outs of CampDoc/CampMinder software
Responsible for the presentation of a professional image.
Discretion and respect for customer confidentiality.
Handle logistical questions for districts, schools and families.
Answer all CampDoc/CampMinder Family and teacher questions from phone and email, and ensure camper profiles are complete before arrival.
Communicate pertinent medical information to Wellness Center staff.
Effectively communicate any questions, problems or concerns to the Visiting Schools Supervisor/Camp Relationship Manager.
Some weekends and Holidays may be required during the summer.
Other duties as assigned by the Pali Directors/Camp Relationship Manager.
Other tasks may be added as time allows that align with the strengths of the person hired.
Compensation
Full-time Position
Pay: $17 - $20.00 DOE
Medical/Vision/Dental Benefits, Paid Vacation, Sick Time
Automotive Customer Service BDC Consultant - Canyon Lake, California, United States
Sales associate and customer service job in Canyon Lake, CA
Automotive Customer Service BDC Consultant City State - Company Name If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!
The Customer Service BDC Consultant at "Company Name" utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
ESSENTIAL DUTIES:
• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments.
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Purify and update Customer changes in database.
• Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.
QUALIFICATIONS:
• High School Diploma or equivalent.
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
WHAT WE OFFER:
• Tremendous product & inventory
• Ongoing company-wide training
• Strong "Company Name" reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment
• Wide variety of benefit choices including Medical, Dental etc.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
Customer Service Billing and House Cleaning Crew Coordinator
Sales associate and customer service job in Rancho Mirage, CA
As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Billing Processing
Deposit entry and set up for banking
Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes
Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments.
Track and charge lockout fees, cancellation fees etc
Bring to Managements attention any upcoming appointments who owe high balances
Print out report & add updates on reasons and any 30 - 60 day outstanding reports status
Customer database quality control of entries and coding for better management of schedules
Receive incoming calls in professional and courteous manner
Schedule estimates & cleans
Perform marketing functions to sell additional work and earn business
Perform administrative functions including data entry, payment processing, and supply inventory
Perform other duties as needed which may include cross-training in related positions
HSP coordination
Assisting Quality Control and HSP Manager with the HSP crew
Preparing route schedules the day before and morning paperwork and keys for the Teams
Advising teams of any changes, making sure they understand notes, cleaning needs, directions
Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning.
Inventory Control and Management
3
rd
or 4
th
in line to answer phones when other line of order is not present or as necessary
Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit
Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars
Assist QC Manager with inventory needs and control
Move cars to advertising locations.
In charge of and securing car and home keys in boxes
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently as well as within a team
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: 12.00 Plus bonus scheme
When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Auto-ApplyTimeshare Reservationist Position
Sales associate and customer service job in Palm Springs, CA
Job DescriptionBenefits:
Bonus on sales
SEP IRA
Covered Parking
We are seeking candidates who meet the following qualifications: Fluency in English and Spanish, both spoken and written. Proficiency in computer use.
Experience with database programs.
Strong interpersonal skills, particularly over the phone.
A positive and cheerful disposition.
A minimum of five years of experience in an office environment.
Ability to work effectively as part of a team.
If you possess all of the above qualities, please submit your resume for consideration.
Customer Service
Sales associate and customer service job in Banning, CA
MUST RESIDE IN CALIFORNIA!!
We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.
What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California.
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills.
What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success.
The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly.
Requirements for consideration:
-Flexible hours
- Fluent in English (Bilingual in any language is a plus but not required)
Benefits
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
UNION BENEFITS - Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
Auto-ApplyCustomer Service (remote work , no vaccination required)
Sales associate and customer service job in Banning, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
MUST RESIDE IN CALIFORNIA
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Auto-ApplyCustomer Service Teammate
Sales associate and customer service job in Loma Linda, CA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.50/hour, which includes a base pay of $16.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Service Teammate
Sales associate and customer service job in Loma Linda, CA
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.50/hour, which includes a base pay of $16.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Experience Coordinator
Sales associate and customer service job in Menifee, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
30164 Haun Road
Location:
USA TJ Maxx Store 1142 Menifee CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Real Estate Buyer'S Sales Specialist
Sales associate and customer service job in Temecula, CA
Job Description
Buyers Agent Growth Opportunity
Teams with steady lead flow at KW Temecula are looking for a motivated Buyer's Agent who can plug into proven systems, work with pre-qualified clients, and hit production goals in a collaborative, win-win environment. This opportunity is designed for licensed professionals who want to learn to grow their buyer-side business while earning rewarding commissions through consistent activity. A real estate license is required for this opportunity.
First year earning potential when hitting goals: $140,000+
You will guide motivated buyers through every stage of the process, from property tours and communication to negotiations and closing. With steady opportunities, structured systems, and hands-on coaching, you will stay focused on building relationships, creating momentum, and producing results. Transaction and administrative support will help keep your workflow clear so you can center your time on clients and conversions.
We are looking for driven agents who want to elevate their production within a team culture that values mentorship, accountability, and steady growth. With the right systems and environment, you will have a clear path to building a strong and sustainable real estate business.
Added Value
Consistent pipeline of motivated, pre-qualified buyers
Structured systems and processes that support organization and clarity
Administrative and transaction support for smooth closings
Coaching and mentorship from experienced top producers
Team culture centered on collaboration, accountability, and growth
If you are ready to build your buyer-side business with the backing of experienced KW Temecula teams, apply today and take your next step forward.
Compensation:
$140,000 at plan commissions
Responsibilities:
Reach out to pre-qualified leads to gauge their interest and determine their wants and needs for a home
Arrange showings, show homes, and participate in open houses for prospective buyers
Create documents such as representation contracts, purchase agreements, closing statements, deeds, and leases to close the sale
Assist buyer clients with the home purchase process including budgeting and options with a mortgage lender
Serve as an intermediary between the buyer and seller or listing agent to ensure mutual transaction satisfaction
Qualifications:
Must have a valid U.S. driver's license and can travel by car
Excellent communication and interpersonal skills
Familiarity with the area real estate market and current real estate trends
An established track record of successful real estate sales
Real estate license
About Company
KW Temecula Valley is a top-producing Keller Williams office serving the Southwest Riverside County region. Whether you're just starting out or looking to scale your business, this office offers the structure, support, and culture to help you grow. From mentorship and coaching to top-performing teams with lead opportunities, you'll have access to proven systems and experienced leaders who want to see you succeed. Want to increase your listings, close more sales, or learn how to leverage your time and business? KW Temecula Valley surrounds you with professionals who've done it-and are here to help you do the same. At Keller Williams, our culture is rooted in collaboration, training, and shared success. This is more than just a place to hang your license-it's a community built for long-term growth. Who you work with truly matters-and at KW Temecula Valley, you'll be working with the best.
Service drive sales / Data mining sales associate
Sales associate and customer service job in Hemet, CA
Job DescriptionDescription:
We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels.
Key Responsibilities:
Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone.
Engage 100+ daily service drive guests in the service drive and service lounge.
Identify upgrade, trade-in, and purchase opportunities through service interactions.
Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities.
Perform quick and accurate trade appraisals using vAuto or similar appraisal tools.
Maintain accurate notes, follow-up schedules, and customer profiles in the CRM.
Work closely with sales managers and the service department to maximize conversions.
Meet or exceed daily, weekly, and monthly activity and opportunity goals.
Requirements:
Prior automotive sales, BDC, or service drive experience preferred.
Proven ability to manage high-volume prospecting (100-200 contacts per day).
Comfortable greeting and engaging large numbers of daily service guests.
Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.).
Experience with vehicle appraisal tools such as vAuto.
Strong verbal, written, and interpersonal communication skills.
High energy, enthusiastic personality, and customer-focused mindset.
Strong time management, organization, and follow-through abilities.
Ability to multitask and perform effectively in a fast-paced environment.
Self-motivated with a desire to achieve and exceed goals.
Customer Liaison
Sales associate and customer service job in Running Springs, CA
Job Description
The Customer Liaison is an hourly position whose primary responsibility is to provide adequate communication, customer service, and guidance to families and teachers whose students/Campers will be attending Pali Institute and Pali Adventures. The Customer Liaison will work closely with the Visiting School Supervisor during the school year and the Pali Adventures Camp Relationship Director for the summer to ensure Pali provides timely and consistent customer support.
QUALIFICATIONS
Strong interpersonal and communication skills.
Administrative experience.
Exceptional verbal and written communication skills, with a professional and friendly demeanor.
Proficient on Mac computers and Microsoft suite
Must be a positive team player with strong administration skills.
Must demonstrate good judgment and decision-making ability.
Must have initiative and be able to work with minimal supervision.
Bilingual language skills in Spanish and English (preferred)
Must be extremely organized.
Demonstrates ongoing responsibility and commitment through good attendance and by being on time to work
Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities effectively.
The need to learn and evolve constantly.
JOB REQUIREMENTS
Report to the Visiting School Supervisor and Assistant Directors(school year) and to the Camp Relationship Director (summer).
Answer phones and direct incoming calls with a high level of energy and professionalism
Respond to all emails in a timely and professional manner
Follows through on all customer issues.
Distribute messages to the appropriate staff.
Learn the ins and outs of CampDoc/CampMinder software
Responsible for the presentation of a professional image.
Discretion and respect for customer confidentiality.
Handle logistical questions for districts, schools and families.
Answer all CampDoc/CampMinder Family and teacher questions from phone and email, and ensure camper profiles are complete before arrival.
Communicate pertinent medical information to Wellness Center staff.
Effectively communicate any questions, problems or concerns to the Visiting Schools Supervisor/Camp Relationship Manager.
Some weekends and Holidays may be required during the summer.
Other duties as assigned by the Pali Directors/Camp Relationship Manager.
Other tasks may be added as time allows that align with the strengths of the person hired.
Compensation
Full-time Position
Pay: $17 - $20.00 DOE
Medical/Vision/Dental Benefits, Paid Vacation, Sick Time