Sales associate and customer service jobs in Palm Beach Gardens, FL - 2,148 jobs
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Coral Springs, FL
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
~18+ years old*** (21+ to deliver alcohol)
~ Any car, scooter, or bicycle (in select cities)
~ Driver's license number
~ Social security number (only in the US)
~ Consistent access to a smartphone
How to Sign Up
Click "Sign UpApply Now" and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$28k-35k yearly est. 2d ago
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Sales Associate
Ace Hardware 4.3
Sales associate and customer service job in Lauderdale-by-the-Sea, FL
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.
At Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
Are you a hardware hero? Bring your knowledge and we'll teach you something new.
Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
We train you from day one and the opportunities don't stop there.
What to expect:
You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
Like working in a fast-paced and fun environment? We are high energy so time will fly.
You'll be on your feet for most of your shift (6 to 8 hours).
You must lift up to 50 lbs.
Pay, Benefits, and Perks:
Paid time off
Health Insurance or discount card for medical, dental, vision, and prescriptions
401K
Employee discounts on product
Perkspot discounts on services and products
Free uniform shirts, vests, and more
Click through and start your journey with us now!
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
$21k-31k yearly est. 5d ago
Retail Sales Associate-Palm Beach Fashion Outlets
Bath and Body Works 4.5
Sales associate and customer service job in West Palm Beach, FL
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a SalesAssociate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Drive rewards program enrollment and engagement on both the sales floor and at check-out.
Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Support product replenishment activities and maintain brand standards to keep the store full and abundant.
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Thrives in a customer-first based retail environment.
Demonstrated sales and customer experience results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
Dental coverage, and vision coverage for frames and eye exams.
Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$23k-27k yearly est. 7d ago
Customer Service Representative
Insight Global
Sales associate and customer service job in Pompano Beach, FL
As a CustomerService Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
Day-to-Day:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Process changes or cancellations to delivery orders
Requirements:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Previous customerservice experience
Strong communication skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Pluses:
Fluency in Spanish
$23k-31k yearly est. 1d ago
Client Services Specialist
Jets.com 4.4
Sales associate and customer service job in Fort Lauderdale, FL
Flight Operations Coordinator
This Role is an In-House Role. The Candidate must be able to travel to our
Fort Lauderdale
Office. We are not considering remote candidates.
Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best.
We are seeking an experienced and detail-oriented Flight Operations Coordinator to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with leadership experience, as we see this role evolving into managing a team of coordinators in the future.
Key Responsibilities:
Coordinate and Schedule Flights - Efficiently arrange flight itineraries, considering client preferences and operational requirements.
Ensure Safe Operations - Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed.
Client Communication - Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries.
Accurate Documentation - Maintain detailed flight records, manage billing processes, and reconcile accounts.
CustomerService - Handle customer inquiries with professionalism, ensuring issues are resolved efficiently.
Compliance and Safety - Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety.
Ad Hoc Projects - Support the Vice President of Sales on projects aimed at building, optimizing, and innovating the sales department.
Qualifications:
Leadership Experience - Ability to mentor and guide others, with the potential to lead a team of coordinators in the future.
Proficiency in Excel and PowerPoint - Comfortable analyzing data, preparing reports, and presenting insights.
Detail-Oriented and Organized - Ability to multitask and manage multiple flights and clients simultaneously.
Strong Communication Skills - Professional verbal and written communication with both clients and internal teams.
Ability to Work Under Pressure - Remain calm and efficient in a fast-paced, time-sensitive environment.
Aviation Knowledge - Preferred but not required; a willingness to learn is essential.
If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!
$28k-42k yearly est. 2d ago
Customer Retention Specialist - ACA Health Insurance (Licensed)
Better Health Plans
Sales associate and customer service job in Deerfield Beach, FL
Job Title
Customer Retention Specialist - ACA Health Insurance (Licensed)
We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year.
Join a fun, high-energy working environment!
You must hold an active Health Insurance License to be considered for this position.
Key Responsibilities
Policyholder Retention & Support
Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention.
Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget.
Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business.
Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice.
Enrollment & Renewal Assistance
Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods.
Verify and update customer information to maintain accurate records (income, household size, contact details, etc.).
Help members understand important deadlines and the impact of changes on their coverage and subsidies.
Compliance & Documentation
Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications.
Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system.
Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies.
Collaboration & Performance
Work closely with sales, service, and operations teams to ensure a smooth customer experience.
Meet or exceed retention, call quality, and productivity targets.
Provide feedback and insights on customer trends, common issues, and opportunities for process improvement.
Qualifications
Required
Active Health Insurance Producer License in [State] (or ability to obtain prior to start date).
1-2+ years of experience in customerservice, account management, or retention, preferably in health insurance or financial services.
Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly.
Strong verbal and written communication skills, with a professional and empathetic phone presence.
Ability to explain complex information in simple, clear language.
Comfortable working with call metrics, KPIs, and performance goals.
Proficiency with basic computer applications and CRM or agency management systems.
Preferred
Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace.
Experience in a call center or high-volume customer contact environment.
Bilingual (e.g., English/Spanish) a strong plus.
Core Competencies
Customer Focus: Genuinely cares about helping people maintain appropriate coverage.
Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured.
Detail-Oriented: Accurate with data entry, documentation, and compliance steps.
Problem-Solving: Quickly identifies issues and offers practical solutions.
Resilience: Stays positive and professional when dealing with upset or anxious customers.
Team Player: Collaborates well with colleagues and supports team goals.
Work Environment & Schedule
Monday - Friday 9am - 6pm
Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment.
Pay
Base of $700 week + commission. $1000+ per week.
$700 weekly Auto-Apply 60d+ ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Royal Palm Beach, FL
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$38k-67k yearly est. Auto-Apply 3d ago
TEAM MEMBER RELATIONS SPECIALIST
Seminole Hard Rock Support Services 4.4
Sales associate and customer service job in Fort Lauderdale, FL
Job Description
Under the direction of the Human Resources Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives.
Responsibilities
• Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
• Communicates daily and weekly terminations with appropriate departments and processes in the HRIS system.
• Responsible for managing the Team Member Relations inbox for the department.
• Conducts Team Member related Tier 1 investigations, especially highly sensitive issues that require confidentiality.
• Provides direction, coaching and advisement to Team Members in interpreting and communicating company policies, procedures, and practices as they relate to resolving issues.
• Assists in the coordination of Culture Club events and Team Member assistance programs.
• Utilize the leave administration platform, UNUM, for tracking and reporting Team Member requests and determinations.
• Administer the Exit Interview process, analyze data and generate reports to operators.
• Participate on corporate and business task teams as dictated by departmental needs
• Maintain a high level of confidentiality.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Responsible for managing the recognition programs.
• Assist Team Member Relations Manager's in various tasks and projects.
• Other assignments as directed.
Qualifications
• Minimum two (2) years of Team Member Relations experience.
• Bachelors/associate's degree in HR or related discipline preferred.
• Experience in casino and/or hotel environment preferred.
ADDITIONAL REQUIREMENTS:
• Demonstrate ability to communicate effectively and build strong interpersonal relationships; must be outgoing and approachable.
• Proven problem-solving skills with the ability to think creatively and adapt to unique situations - recognizing that no two challenges are exactly alike.
• Demonstrated experience in Team Member Relations, including handling employee concerns, conflict resolution, and navigating sensitive workplace issues with professionalism and discretion.
• Solid understanding of ADA (American with Disabilities Act) and FMLA (Family and Medical Leave Act) regulations, with practical experience applying these laws in workplace scenarios.
• Results-oriented with a commitment to delivering high-quality work in a fast-paced, high-pressure environment that may be demanding for some.
• Strong organizational skills with the ability to prioritize tasks and manage multiple assignments under tight deadlines.
• Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.#indeed HRI#zipcorporate#LI-DA
$29k-40k yearly est. 28d ago
Reservations Agent
Vacatia 3.9
Sales associate and customer service job in Fort Lauderdale, FL
Job Description
Join Vacatia and Deliver Exceptional Experiences for Owners & Guests
Location: Current location: Vacation Village at Weston location at 16461 Racquet Club Road Weston Fl 33326
Location will be moving to come February of 2026: 2626 East Oakland Park Blvd Fort Lauderdale, FL 33306
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence.
Why You'll Love Working at Vacatia
Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms.
Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners.
Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries.
Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience.
Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement.
Your Impact
Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms.
Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes.
Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels.
Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems.
Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals.
Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise.
What You Bring
1+ year of experience in reservations, hospitality, customerservice, travel, or related fields. Timeshare, hotel, or travel agent experience strongly preferred.
Strong communication, service mindset, and problem-solving abilities.
Ability to manage high call volume while maintaining accuracy and professionalism.
Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred).
Bilingual English/Spanish strongly preferred.
High school diploma preferred.
Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment.
Join Us
Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.
$28k-32k yearly est. 16d ago
Customer Retention/Billing Specialist
Bob Wylin-State Farm Agency
Sales associate and customer service job in Boca Raton, FL
Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Manage schedules, book appointments, and maintain office supplies.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communication.
Assist in organizing marketing events, preparing promotional materials, and managing social media accounts.
Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.
BENEFITS:
Monthly Bonuses based on performance
Opportunity for advancement
Paid time off
Health Insurance
Retirement Plan
Training & development
QUALIFICATIONS:
Must be able to obtain FL 4-40 Customer Representative License
Knowledge of Citizens and EasyLink a must.
Previous insurance experience preferred (State Farm)
Previous administrative or customerservice experience, preferably in an insurance or financial services setting.
Proficiency in Microsoft Office Suite and familiarity with agency management software.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 7d ago
Membership Services Executive
Inter Miami CF
Sales associate and customer service job in Fort Lauderdale, FL
The Membership Services Executive will provide exemplary service to all Inter Miami CF Season Ticket Members, as well as guests at Chase Stadium and Miami Freedom Park. You will be directly responsible for all revenue goals associated with an assigned account base of existing Season Ticket Members, with a priority on renewals, referrals, add-ons, and upgrades. The Membership Services Executive will build and develop relationships with assigned account base by taking a pro-active approach, delivering superior service, and anticipating member needs.
As a Membership Services Executive, you will:
Strive to achieve all revenue goals associated with an assigned Season Ticket Membership account base.
Prioritize renewals and retention, referrals, add-ons, and upgrades to increase membership revenues.
Proactively communicate with assigned season ticket members.
Establish relationships with assigned season ticket members at all points of contact.
Field and respond to all season ticket member inquiries, requests, concerns, feedback, etc.
Ensure customer data and profile requirements are accurately represented in database.
Accurately and successfully convey all key messages to season ticket members.
Educate members on all applicable Membership benefits, programs, rewards, experiences, and events.
Identify opportunities to add-value to Membership benefits, programs, rewards, experiences, and events.
Identify areas to improve on and off game-day experience.
Reporting of various individual and/or departmental efforts.
Plan, facilitate, and execute exclusive season ticket member events throughout the calendar year.
Act as information liaison for all Inter Miami CF home games and stadium events.
Survey and analysis of various reporting (attendance, game day experience, etc.)
All other responsibilities as required.
Requirements
Bachelor's degree in Business, Sports Management, Marketing or related field preferred.
Minimum of 1-2 years' related experience working in professional or collegiate sports preferred.
Experience in the Florida marketplace preferred.
Fluency in English and Spanish preferred.
Experience with Archtics & Ticketmaster ticket systems preferred.
Strong understanding of MLS and international soccer a plus.
Highly proactive, goal oriented and motivated with a positive attitude.
Very strong interpersonal and communication skills with a passion for providing great customerservice.
Coordinate changing priorities in a dynamic, high pressure, fast paced environment.
Ability to coordinate multiple tasks and creatively solve day-to-day challenges.
Advanced knowledge of Microsoft Office applications, including Power Point, Word, Excel and Outlook.
Ability to work flexible hours, including but not limited to evenings, weekends and holidays.
Compensation:
Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan.
Applicants must have work authorization to work in the U.S. on a permanent and ongoing basis and must not require work visa sponsorship from Inter Miami CF now or in the future to retain authorization to work in the United States.
All applicants must pass a pre-employment background check.
Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law
$33k-68k yearly est. 50d ago
Customer Liaison/Appointment Setters
Prosolar Companies
Sales associate and customer service job in Fort Lauderdale, FL
Customer Liaison\/Appointment Setters
We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States.
Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position.
MUST HAVE:
Go\-Getter Mentality
Excellent Attendance
Positive Attitude
Self\-Motivated
Appointment Setter Responsibilities:
Generate leads and schedule appointments for product presentations and pitches.
Arrange and coordinate meetings between prospective clients and sales reps.
Attend sales team meetings and training sessions as directed by management.
Scan the social media platforms for new leads. Facebook, Instagram, Emails
Accurately document all communication in CRM
Follow up with leads converting them to Appointments
Other tasks as assigned
Track and record homeowner information
Incentives
Competitive comp plan including incentives and bonuses.
Professional work environment and positive company culture.
Career growth, leadership, and advancement opportunities.
Free training, extensive support, and mentorship programs.
Pay:
$700.00 \- $1,500.00 per week
Schedule:
Monday to Sunday AM\/PM shifts Available
Job Type: Full\-time
Bilingual Preferred
Requirements
Appointment Setter Requirements:
Experience as an Appointment Setter, Sales Representative, or similar is an advantage.
Superior customerservice, management, and multitasking skills.
Computer savvy and capable of learning other computer applications.
Exceptional verbal and written communication skills.
Attention to Detail
Problem Solving Skill Set
Benefits
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Paid Federal Holidays
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$1.5k weekly 60d+ ago
Reservationist
Harbour Ridge 4.0
Sales associate and customer service job in Palm City, FL
Job Summary: Handle customer inquiries both in person and by phone, provide information and assistance to members, staff and guests according to established procedures.
Essential Duties and Responsibilities include the following, but are not limited to:
Meet and greet all visitors in a pleasant, courteous and professional manner. Assist guests, members and associates with inquiries and directions.
Assist club members with all dining and club activity reservations. Document and circulate to staff all reservations. Maintain communication flow between reservation desk and appropriate staff members. Inform managers and chef of updated reservation count.
Attend to special catering orders for club members as needed. Calculate, document and communicate to staff all special and/or seasonal catering orders.
Provide clerical support to the club members and departments that may include but are not limited to: faxing, copying, preparation of outgoing mail and packages.
Assist with the publication and distribution of the club newsletter.
Compose, type, proofread and copy memos and other documents.
Maintain basic logs and perform data entry.
Coordinate pickup and delivery of express mail services (FedEx, USPS)
Job Requirements include the following, but are not limited to:
Conduct the day-to-day operations of the office in a business-like, ethical and professional manner.
Strive to exceed customerservice expectations of members, guests and associates.
Maintain good working relationship with club members, employees and all customers.
Accurately type 30 words per minute. Proficient in Microsoft Word and Excel.
Operate office equipment, including copiers, facsimile machines and computers; input and retrieve data and text; and organize and maintain filing.
Possess effective oral and written communication skills including the ability to clearly express thoughts to others and exchange information.
Utilize a clear speaking voice in the English language.
Maintain confidentiality of files and other documents.
Dress appropriately for position; professional manner and well groomed.
Establish and maintain a clean and professional workspace.
Demonstrate record of good work attendance and reliability; regular and punctual in attendance.
Demonstrate flexibility in work habits and work schedule.
Use time effectively; complete work in a timely manner.
Comply with company policies and procedures as established in the Employee Handbook or as demonstrated as common practice.
Seek to improve self in knowledge and skills
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, see and hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
$26k-32k yearly est. 8d ago
Customer Relations Specialist I
City of Boynton Beach Fl
Sales associate and customer service job in Boynton Beach, FL
The purpose of this classification is to provide optimal front-line services to customers and citizens performing billing and collection activities for various billed services. Employees in this classification are eligible for noncompetitive career path advancement to Customer Relations Specialist II after meeting the established career path advancement requirements.
Responsibilities and Reporting During an Emergency Situation:
Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.
Non-Essential Employees will not be required to work during a declared emergency. The employee's Department Head will determine when the employee will be required to work.
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Professionally greet the public, actively listen, and take care of customer's needs by providing and delivering prompt, professional, helpful assistance to customer requests, concerns, needs, and complaints regarding their utility services.
Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public.
Review customer accounts, file documents, distribute utility billing mail/correspondence, service-related requests and work orders daily.
Handles customer inquiries in accordance with the company's guidelines and policies.
Maintains and updates billing system records through daily work activities.
Prepares utility accounts for monthly billing, this includes analyzing reports for exceptions and taking corrective action to ensure proper billing.
Perform other work as assigned.
The following essential functions are listed by and are representative of functions performed in the divisional areas of assignment within the Utilities department.
CUSTOMER RELATIONS DIVISION:
Answers the phone and provides assistance at the front counter by answering questions and providing information, researching billing or other data. Accurately and expeditiously receives and dispatches messages and information to the appropriate individuals via radio communication device.
Ability to understand and discuss billing questions, complaints and concerns with customers in a professional, polite, and calm manner.
Utilizes Property Appraiser system and other resources or records to verify addresses, map locations, to verify ownership, service area, and services needed. Processes lien searches for outstanding balances.
Familiar with basic aspects of customerservice including billing, payments, credit arrangements, adjustments, service requests, meter information, rate schedule changes, engineering, sanitation collection and construction activities.
Uses utility billing and other computer programs to research problems concerning customer account balances and water consumption.
Performs clerical work as needed including typing correspondence, completing forms, filing, inquires on returned mail, and contacting customers.
Efficiently utilizes the software system to update customer information, generate work orders. Accurately and expeditiously receives and delivers printed documents into the Laser Fiche software system utilizing scanning hardware.
Ability to communicate information tactfully and impartially, to employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals using our e-mail platform.
Coordinates the set-up of new service accounts, processes initial deposits.
Reviews customer account applications, service changes, delinquent accounts and work orders.
Prepares adjustment requests to credit and debit customer accounts.
Processes lien searches for outstanding balances.
Dispatches calls for water leaks and other utility system investigations; assists field staff with questions and account information.
Utilize software system to check status of Solid Waste routes.
Listens to and understands customer concerns. Receives work orders identifying problem or issue. Contacts or meets with customers regarding sanitation services. Resolves customer complaints within operational and code requirements. Coordinates resolution of all customerservice complaints regarding waste containers.
Utilizes the GIS mapping tool to look up sanitation service days and inform residents.
Provide guidance and information to the general public as it pertains to transfer station locations, how to dispose of hazardous material, and/or dispose of debris themselves.
Performs other related duties as required.
METER SERVICES
Dispatches field requests related to water leak, wastewater backups, unknown utility situations, sink holes, flooding, shut off requests, odor complaints, trip hazards, meter reading audits and other Utility related field investigations. Keeps records on dispatch events within the system for follow up and historical tracking to identify areas of infrastructure concern.
Work order management system updates. Monitors work order management system to ensure supervisors throughout the department are responding to public requests within three days; reassign requests as needed; enters phone requests into system and closes with resolution; reports issues and request changes to software admin.
Receives and routes mail and packages delivered to the Utility Administration building; ensure outgoing parcels and mail are picked up.
Monitors Public Records requests via GovQA for the Utility Department. Enters, routes, responds, and closes public records requests. Ensures supervisors throughout the department are responding to public records requests within the appropriate time frame. Provides public record requests for as-builts to the locator crew and sends as-builts back to the customer through the system.
Supports Utility Supervisors and field staff with location tickets for projects requiring them to dig in an area; creates ticket in Sunshine 811 software. Monitors system for responses and companies who have service in the area.
Scans documents into Laserfiche, maintains proper folder structure, clears out old files as needed.
Under the direction of management or supervisors sends road closure notifications.
Performs other related duties as assigned.
* High School or Equivalent
* Four (4) years of previous customerservice, strong call center related work; and
* Excellent communication and telephone skills; and
* Skilled in use of office equipment, including computers, printers, copiers, and multi-line telephones; and
* Possess [or obtain within fourteen (14) days of hire] and maintain a valid State of Florida Driver's license.
PREFERRED QUALIFICATIONS
Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications:
* Experience with the Central Square governmental sector CIS Module and meter reading database; principles and practices of utility billing.
* Associate degree in public administration, Business Management, Communications or a closely related field
CAREER PATH ADVANCEMENT REQUIREMENTS:
Current employees may be considered for progression into a higher Customer Relations Specialist level based on meeting the career path qualifications and requirements. Newly hired employees may be considered for placement into a higher Customer Relations Specialist level based on verification of the individual meeting the minimum qualifications of the level. This is at the discretion of the Department Director, the Human Resources Director and the City Manager.
The following requirements must be met to advance to Customer Relations Specialist II:
Two (2) years of experience in the Customer Relations Specialist I position or equivalent experience; and
Complete coursework/training in the following areas:
CustomerService Training
Office Safety
Must possess and maintain a valid State of Florida Driver's License.
KSAs must be met as follows:
100% of the General and Primary Function area level I KSAs; and
90% of the level II KSAs in the General and Primary functional area
KSA' will be verified and documented via a panel demonstration consisting of Supervisor and Manager or within three (3) months for external candidates.
Communication Competencies / K.S.A.'s
COMMUNICATION COMPETENCIES
Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately, consistently and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to completeassigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and writteninstructions on moderately complex matters.
Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
General KSA's
Basic knowledge of monthly billing processes/cycle billing, and fees associated with the monthly bills. Can distinguish the various categories of billing, and the differences, including inside and outside City limits, the services provided, there at differences, usage rates and flat rates.
Basic knowledge of all that entails billing based on consumption; Understands the concepts of usage rates and tiered rate structures.
Basic knowledge of Palm Beach County Property Appraiser records fi ling, searches, and policies, and what data is available.
Basic knowledge of utilities and the implications on properties, whether commercial or residential, understanding the existence of various statutes related to public utilities and responsibilities.
Ability to provide consistent optimal customerservice in a respectful and courteous manner.
Ability to work independently and to adhere to established policies and procedures.
Ability to conduct basic bill investigations on delinquency and debt accumulation, payments, and on consumption investigations using various software in the division.
Ability to effectively and accurately share knowledge of duties with coworkers.
Ability to work under steady pressure with frequent interruptions in a highdegree of public contact by phone or in person.
Basic knowledge of mathematic and accounting principles with attention toaccuracy.
Ability to consistently comply with policy, process, and procedural changes withaccuracy.
Ability to use proper phone etiquette to respectfully engage with customers an deficiently handle a multi-line telephone system or call center software.
Customer Relations KSA's
Basic knowledge of the various avenues of acquiring property; is able to identify common ways to transfer property ownership.
Basic knowledge of delinquency and debt accumulation as it pertains to property, demonstrates understanding between owner balances and tenant balances, and when each one can be collected.
Basic knowledge of account change over; demonstrates the requirements when account changes are requested.
Basic knowledge of when to terminate and initiate an account for a property and how to produce the appropriate paperwork.
Basic knowledge of real estate practices and property ownership; awareness of the responsibilities and the supporting laws that govern.
Basic knowledge of bankruptcy, collections and write-off procedures.
Basic knowledge of garbage and trash ordinances and provide guidance, assistance, and/or interpretation of procedures and standards.
Meter Services KSA's
Basic knowledge of a backflow device, various sizes and its purpose.
Basic knowledge of a water meter, the various sizes, the attached radio-read device, meter reads, and how reads are collected.
Knowledge of all the divisions within the Utility and where to route customer inquiries.
Strong data entry skills with a proficient accuracy rate.
Ability to manage records, both physical and electronic. Ability to enter and close a work order related to water meters, radio read devices, leaks, sewer backups, stormwater issues, and other various issues.
Basic knowledge of delinquencies and balances due.
Basic knowledge of file layouts within Laserfiche.
Ability to scan documents into Laserfiche.
PHYSICAL & SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert light physical eff ort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Tasks require the ability to perceive and discriminate sounds, and visual cues or signals. Tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incompliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s)will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
$27k-42k yearly est. 2d ago
Customer Relations Specialist
One Stop Pool Pros Inc.
Sales associate and customer service job in Oakland Park, FL
One Stop Pool Pros Inc., celebrating its 40th Anniversary this year, is the nationally recognized leader in commercial swimming pool and aquatic facility management. We take pride in fostering a collaborative and growth-oriented work environment. With over four decades of operational excellence, our team of aquatic experts has played a pivotal role in setting the standards nationally for all things aquatic. As we continue to expand our operations, we are looking for a highly motivated and detail-oriented individual to join our team as a Customer Relations Specialist.
"Dive into Excellence with One Stop Pool Pros Inc."
Position Overview:
One Stop Pool Pros Inc. is seeking a dedicated and motivated individual to join our team as a Customer Care Specialist in our Oakland Park, FL office. This position offers the opportunity to provide exceptional customerservice, facilitate proposals, and support business development efforts. Fluency in English and Spanish is preferred, and experience as a proposal facilitator is a plus.
Primary Duties and Responsibilities:
Answer phone calls from customers regarding service and work, providing efficient solutions and responses.
Write responses to customer solicitations such as daily work bids and Requests for Proposals (RFPs), adhering to RFP style guidelines and meeting all proposal deadlines.
Manage field efforts via electronic work order system and associated protocols.
Prepare daily follow-up logs for customer approvals and follow up with customers as required.
Edit documents for grammar, style, and content, ensuring compliance with RFP instructions.
Participate in Technical/Quality Reviews of proposals and assist with proposal production and shipping processes.
Develop and maintain databases of responses and work completion.
Perform other duties as assigned, including customer follow-up on outstanding approvals.
Job Requirements:
Strong computer skills, proficiency in cloud systems, and experience with Apple and MAC products.
Strong written communication, editing, and interpersonal skills.
Proposal experience is a plus, but not required.
Experience with Oracle is a plus.
Fluency in English and Spanish is preferred.
2-3 years of experience in customerservice.
1 year of experience in proposal writing or editing.
Exceptional listening, writing, editing, and formatting skills.
Physical Requirements:
Qualified individuals must be capable of fulfilling the essential duties of the position, with or without reasonable accommodation. If an individual with a disability qualifies for the position, they may request adjustments to the job or work environment to meet their physical needs. We are committed to accommodating such requests, provided they are reasonable and do not pose undue hardship.
This position is predominantly sedentary, requiring the ability to work at a keyboard for extended periods with minimal interruption. Proficiency in keyboard operation is essential. Additionally, the role entails working under potentially stressful conditions in a fast-paced and dynamic environment with multiple priorities. Occasionally, the employee may be required to lift objects weighing up to 50 pounds.
How to Apply:
Interested candidates should submit their resume along with a cover letter expressing their interest in the position. We value diversity and look forward to welcoming talented individuals to our team.
Job Type: Full-time
References: Required
Compensation: Commensurate with Experience
Employment Type: Full-time
Benefits: Vacation Pay, Sick Pay, Discounted Benefits.
This role demands a keen eye for detail, a commitment to quality, and the ability to work effectively within a team. If you possess the required experience and skills, we invite you to apply and be part of our dynamic team dedicated to delivering excellence.
$27k-42k yearly est. 60d+ ago
PBX/Reservation Agent
Lr Palm House
Sales associate and customer service job in Palm Beach, FL
Full-time Description
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customerservice-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
$24k-32k yearly est. 60d+ ago
PBX/Reservation Agent
LR Palm House LLC
Sales associate and customer service job in Palm Beach, FL
Job DescriptionDescription:
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customerservice-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
Requirements:
$24k-32k yearly est. 29d ago
Customer Relations Specialist (Customer Care-Retail sales opportunity with a growing company in Margate, FL; competitive pay and benefits)
Blossman Gas Jobs 4.3
Sales associate and customer service job in Margate, FL
Are you looking for a growing, but stable company in which to build a career in the Margate, FL area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our retail location in Margate. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Enjoy helping customers; being solutions minded; gaining comfort level through available learning of our products to help customers with features/benefits of gas appliances
Solid computer skills and the ability to learn new software
Reliable; solid work ethic
Desire to work M-F from 8-5 with occasional overtime as requested
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including health/dental/life/vision insurance, 401(k) w/up to 4% company match, PTO and bonus opportunities are included. Ongoing training, professional growth, and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$29k-37k yearly est. 11d ago
Reservation Agent
Nealco Air Charter Services, Inc.
Sales associate and customer service job in Fort Lauderdale, FL
Job DescriptionDescription:
Makers Air is seeking a friendly, detail-oriented Reservation Agent to join our team! In this role, you'll be the first point of contact for our customers, assisting with reservations, answering inquiries, and ensuring every passenger enjoys a smooth booking experience.
What You'll Do:
Handle incoming calls, emails, and online requests for flight reservations.
Provide accurate information on schedules, pricing, policies, and services.
Enter and update customer reservations in the system with precision.
Process payments, issue confirmations, and assist with changes or cancellations.
Deliver exceptional customerservice by addressing questions and resolving issues promptly.
Collaborate with operations and customerservice teams to ensure seamless travel for our passengers.
Requirements:
1-2 years of aviation, hospitality, or travel industry experience preferred.
High school diploma or equivalent required (associate degree in aviation, travel/tourism, or business a plus).
Previous experience in freight forwarding, logistics, reservations, or passenger services preferred.
Familiarity with aviation reservation or booking systems strongly preferred.
Ability to calculate, post, and manage figures accurately (ticketing, baggage, fees, etc.).
Knowledge of FAA and TSA travel regulations (or willingness to learn).
Strong communication skills, with the ability to interact effectively across departments and with passengers.
Proficiency in English and MS Office (especially Excel) required; additional languages a plus.
Excellent customerservice skills with high attention to detail.
Ability to stay calm and problem-solve in a fast-paced aviation environment.
$24k-32k yearly est. 7d ago
Retail Sales Associate-THE MALL AT WELLINGTON GREEN
Bath and Body Works 4.5
Sales associate and customer service job in Wellington, FL
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a SalesAssociate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Drive rewards program enrollment and engagement on both the sales floor and at check-out.
Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Support product replenishment activities and maintain brand standards to keep the store full and abundant.
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Thrives in a customer-first based retail environment.
Demonstrated sales and customer experience results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
Dental coverage, and vision coverage for frames and eye exams.
Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$23k-27k yearly est. 8d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Palm Beach Gardens, FL?
The average sales associate and customer service in Palm Beach Gardens, FL earns between $17,000 and $32,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Palm Beach Gardens, FL
$23,000
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