Bilingual Customer Services Representative
Sales associate and customer service job in Richardson, TX
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Bilingual (English/Spanish) Customer Service Representative
Salary: $24.50 - $35.61 per hour
+10% Bilingual Skill Differential!
When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Bilingual Customer Service Representatives for our [City, State] office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.
Avanza profesionalmente con una compañĂa que valora la diversidad y la inclusiĂłn.
Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Ventas tienen el desafĂo constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañĂa. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, asĂ que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.
Si disfrutas trabajar en un ambiente acelerado y competitivo y te apasionan las ventas, esta es tu oportunidad de ser parte de un equipo excepcional.
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!
Qualifications & Skills:
Must be fluent in English and Spanish
An active P&C or Personal Lines Insurance license is preferred
Experience providing outstanding customer service
Solid computer and multi-tasking skills
Ability to effectively communicate, verbally and in writing
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent
#geico600
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyCare Advocate - 245013
Sales associate and customer service job in Dallas, TX
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - 8 hour shift within their hours of operation which are 7am to 8pm Mon to Fri (must have open availability during their hours of operation)
Start date - January 5th
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
Assist members with finding a provider in network for surgeries
Assist with scheduling procedures
Handle inbound and outbound calls
Send referrals
Confirm appointments with patients and provider offices
Taking information from members and logging this correctly into the CRM system
Assist with booking travel
Coordinate follow up appointments
Call provider offices to request medical records
Qualifications:
Bachelor's or Associate's Degree required
Exceptional customer service skills
Ability to commute to and work in the Dallas office daily
Ability to work in a fast paced environment
Empathetic
Preferred Qualifications:
Healthcare experience
Service Desk Associate
Sales associate and customer service job in Fort Worth, TX
IT Service Desk Analyst (Part time Weekend)
CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team.
As a member of the Desktop Engineering team, you'll be exposed to multiple areas of enterprise IT support. You'll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments.
Key Responsibilities:
Respond to and resolve incoming support requests related to Windows desktop/laptop systems
Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms
Troubleshoot Active Directory issues, including group policies and user permissions
Use enterprise tools to support endpoint management, system imaging, and deployments
Provide first-tier support for network and telecommunications issues
Collaborate with internal IT teams to escalate and resolve more complex technical challenges
Maintain detailed documentation and follow standard operating procedures
Requirements:
Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment
Strong communication skills with a customer-first approach to technical support
Solid foundational understanding of Windows operating systems, Office 365, and networking basics
Ability to work flexible shifts including evenings, overnights, weekends, and holidays
Experience with EPIC software is preferred but not required
Reliability and independence, especially during overnight shifts where self-direction is essential
Why Work with CornerStone TTS:
At CornerStone TTS, we focus on more than filling roles-we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements.
If you're looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we'd like to connect.
Bilingual Customer Service Representative
Sales associate and customer service job in Dallas, TX
Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine.
The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers.
Responsibilities:
Provide excellent customer service in an outgoing, courteous, friendly and professional manner
Process product sales orders for customers via phone, fax or email
Assist customers in locating items in the sales catalog and/or website
Assist customers with product knowledge or technical assistance
Assist customers in tracking sales order shipments
Assist customers with account information and process credit card payments
Requierments:
Must be able to clearly speak and write in English AND Spanish
Must be polite, friendly and outgoing
Must have excellent phone etiquette and people skills
Must be able to work together, as a team, as well as independently
Ability to follow through with questions from customers
Ability to fax/email instructions and/or other document requests to customers
Must possess strong computer and typing skills
Education/Experience Required:
Prior customer service experience is a must
Prior sales experience is helpful
Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful
Customer Service Representative (Fresher,Graduate)
Sales associate and customer service job in Dallas, TX
Job Title: Customer Service Representative
Job Type: Full-Time
Experience Level: Entry to Mid-Level
We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you!
Key Responsibilities:
Handle incoming customer calls, emails, and chats in a professional and courteous manner.
Resolve customer issues efficiently while ensuring customer satisfaction.
Provide product/service information and assist with order placement, billing, returns, and technical support.
Document all customer interactions in the CRM system accurately.
Escalate complex issues to the appropriate departments when necessary.
Maintain knowledge of company products, services, policies, and procedures.
Meet or exceed performance metrics related to response time, quality, and customer satisfaction.
Requirements:
Bachelor's degree is must.
1-3 years of customer service or call center experience.
Excellent verbal and written communication skills.
Proficiency in using computers, CRM systems, and basic MS Office tools.
Ability to multitask, prioritize, and manage time effectively.
Positive attitude, patience, and a strong work ethic.
Sales Associate
Sales associate and customer service job in Dallas, TX
About the job
Actuvi is a digital health platform that utilizes AI and automated tools to transform providers from reactive care into preventative and value-based healthcare, making it convenient and easy for both patients and health professionals.
Role Description
This is a full-time, in-office role for a Sales Associate at Actuvi. The Sales Associate will be a key member of our national sales team, responsible for driving revenue growth by identifying new business opportunities, nurturing client relationships, and achieving sales goals. Reporting to the VP of Sales, you will be a key player in driving our growth by forging new client relationships and executing the company's sales strategy. This role is based in our Dallas, TX office.
What You'll Do
Drive the full sales cycle from prospecting and lead generation to negotiation and closing deals.
Become an expert on the Actuvi platform, conducting compelling product demonstrations for potential clients (physician groups, clinics, health systems).
Build and maintain a robust sales pipeline in our CRM, ensuring all activities are tracked accurately.
Collaborate closely with the VP of Sales to refine sales strategies, messaging, and tactics based on market feedback.
Consistently meet and exceed monthly and quarterly sales targets.
What You'll Bring (Qualifications)
A self-starter mentality with a high-achieving personality.
3+ years of experience in a sales or business development role, with a proven history of exceeding targets.
Exceptional communication and interpersonal skills, with a natural ability to build rapport and trust.
A high-energy, self-motivated, and resilient attitude-you are driven by results and thrive in a fast-paced environment.
Excellent organizational and time-management skills.
Experience using a CRM to manage your pipeline.
Sales Associate
Sales associate and customer service job in Plano, TX
Job Title: Sales Associate - Luxury Pre-Owned Automotive Sales
Job Type: Full-Time
About Us:
We are a family-owned and operated dealership specializing in luxury pre-owned vehicles. At our company, we take pride in our fun, supportive work environment that feels more like family than just a job. With a showroom filled with high-end, meticulously curated vehicles, we strive to provide an exceptional buying experience for every customer. Our close-knit team works hard and plays hard, creating a dynamic and engaging workplace unlike any other in the automotive industry.
Why Work With Us?
Family-Oriented Culture: We believe in treating our employees like family. Your success is our success, and we provide a supportive, collaborative environment that encourages growth and development.
Fun Work Environment: We celebrate wins big and small, and we foster a culture of positivity and teamwork. Our employees enjoy a relaxed, enjoyable work atmosphere with a touch of luxury.
Luxury Inventory: Work with some of the most sought-after brands and models in the automotive world, helping clients find their dream cars.
Competitive Pay and Benefits: We offer a competitive compensation package with performance-based incentives, benefits, and opportunities for career growth.
Responsibilities:
Assist customers throughout the car-buying process, from initial contact to final sale, ensuring an exceptional experience at every step.
Build and maintain strong relationships with customers, leveraging our extensive inventory of luxury pre-owned vehicles to meet their needs.
Actively engage with potential buyers, both in person and through digital channels, to drive sales and promote our brand.
Stay informed about our luxury inventory and the latest trends in the automotive market.
Be proactive and organized with the CRM system to manage customer interactions, follow-ups, and sales opportunities professionally and efficiently.
Uphold our commitment to providing an excellent customer experience with every interaction.
Maintain a positive energy and proactive mindset each day, committed to our collective goal of delivering exceptional customer experiences and driving sales success.
Participate in ongoing training to enhance sales skills, product knowledge, and customer service excellence.
Collaborate with our friendly team to meet and exceed sales targets.
Qualifications:
Prior sales experience, preferably in the automotive industry or another high-end retail environment.
Excellent communication and interpersonal skills with a passion for delivering outstanding customer service.
Strong computer skills, including proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
High school diploma or GED required.
Positive attitude and a team player mindset focused on achieving shared goals.
Ability to work in a fast-paced, team-oriented environment.
Self-motivated, goal-driven, and eager to learn.
Valid driver's license and clean driving record.
Join Our Team!
If you're passionate about cars and thrive in a fun, family-oriented work environment, we'd love to hear from you. Bring your sales expertise to a team that values your contribution and supports your growth.
How to Apply:
Apply on LinkedIn and send your resume to **************************
Sales Associate - Dallas
Sales associate and customer service job in Dallas, TX
A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot's trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others.
As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.
ESSENTIAL JOB FUNCTIONS
Professionally handling and advising customers of products and services resulting in the achievement of store sales targets
Merchandising displays and ensuring high standards are maintained within the store
Provide high quality service to customers face-to- face and over the telephone
Completing sale documentation and efficient use of internal till and stock systems
Altering and fitting customers watches
Maintain high level of product and brand knowledge
Attend and contribute to brand events
Build client relationships and develop client book
Capturing clients and potential client's information and complete CRM database
Supporting in Instagram posting of the boutique when needed by creating content
Support in open and closing procedure of the boutique
Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction
Profile:
3+ years retail experience with the majority of time spent in luxury
Previous experience in Watch industry desired
Proactive, independent and team spirit
Highly professional manner and customer service skills
Ability to develop extensive brand and product knowledge
Able to meet sales targets and to work effectively within a team
Full Time Regular position with full benefits
Location: Dallas
Sales Specialist
Sales associate and customer service job in Dallas, TX
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Senior Sales Associate
Sales associate and customer service job in Dallas, TX
LONG COVE | CEDAR CREEK LAKE
Long Cove is a private, luxury lakefront community on Cedar Creek Lake, designed as a refined escape from the city, where architecture, nature, family life, and recreation converge. Just over an hour from Dallas, Long Cove offers a thoughtfully curated lifestyle rooted in connection, adventure, and enduring value. With custom homes, developer-built residences, world-class amenities, and a growing golf culture, Long Cove represents one of the most distinctive second-home communities in Texas.
ROLE OVERVIEW
The Senior Sales Associate serves as the primary revenue driver within the sales infrastructure, responsible for managing high-intent buyers, complex transactions, and elevated product offerings across developer-built homes, custom homesites, and select resales.
This role requires a licensed, highly experienced real estate professional with strong closing instincts, refined buyer management capabilities, and the ability to operate with both autonomy and precision inside a structured sales organization.
The Senior Sales Associate operates at the front line of buyer engagement-serving as a brand ambassador, trusted advisor, and transactional leader. Working in direct collaboration with the Director of Residential Sales, this role helps set the tone for execution, professionalism, and sales excellence across the entire team.
CORE RESPONSIBILITIES
Buyer Engagement & Sales Execution
Lead qualified buyers through the full sales journey and hand off to team members as necessary-from initial engagement through negotiations, contract execution, and escrow management.
Manage high-value, custom, and complex buyer scenarios requiring detailed design selections, advanced negotiations, and relationship management.
Deliver elevated, consultative sales presentations that align with Long Cove's lifestyle narrative, community positioning, and product diversity.
Serve as the primary point of contact for assigned buyers, ensuring consistent communication, trust, and transaction confidence.
Lead Management & Conversion
Actively manage and convert high-intent inbound and outbound leads assigned by the Director of Residential Sales.
Execute proactive outreach to database prospects, broker relationships, repeat buyers, homeowner referrals, and marketing pipelines.
Maintain disciplined communication of all buyer activity, notes, and follow-up requirements with the Marketing and Sales Operations Coordinator to ensure CRM accuracy and reporting integrity.
Support the Director of Residential Sales in pipeline forecasting, deal strategy, and absorption pacing.
Transaction Management & Deal Oversight
Coordinate closely with the Director of Residential Sales and Sales Operations team to ensure smooth contract execution and escrow management.
Review offer terms with buyers, support offer preparation, and assist in navigating negotiation strategies.
Maintain buyer engagement throughout escrow to support retention, milestone tracking, and timely closings.
Team Leadership & Culture
Serve as a performance role model for Sales Associates and Junior Sales Associates through professional conduct, discipline, and closing execution.
Provide peer support, informal mentoring, and real-time deal feedback to all sales team members.
Participate actively in weekly sales meetings, strategy sessions, and training initiatives.
On-Site Representation & Events
Represent Long Cove during on- and off-site sales activations, private buyer appointments, broker previews, community events, and special marketing initiatives.
Support event-driven conversion efforts through follow-up strategies, buyer qualification, and pipeline conversion.
REQUIRED PROFILE & QUALIFICATIONS
Active Texas real estate license required.
Minimum 5+ years of residential sales experience, preferably within new development, luxury residential, or destination-style communities.
Demonstrated track record of consistent closings, high conversion performance, and strong buyer retention.
Advanced communication, negotiation, and relationship-building capabilities.
High level of professionalism, emotional intelligence, and personal accountability.
Strong CRM discipline, reporting accuracy, and organizational skills.
Ability to operate independently while fully integrating into a team-based sales environment.
Adaptable, resilient, and motivated by performance-driven outcomes.
Sales Associate
Sales associate and customer service job in Hurst, TX
The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance.
Sales Associate
Sales Associates keep people smiling at Aaron's.
On our team, you'll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You'll also work with customer files and contracts. At times, you'll help clean, organize, and even move merchandise. All of that can be physically demanding, but we'll make sure you have the training and tools to do that part of the job safely. If you're ready to connect with customers and work on a great team, start your bright future at Aaron's.
Your career starts here
With Aaron's, being a Sales Associate can be the first step on a great career journey. Here's one possible path with us:
Sales Associate >Customer Accounts Advisor >Sales Manager >Customer Accounts Manager >General Manager
The Details
What you need:
Solid communication skills
Desire to help customers
What you'll do:
Assist with cleaning, organizing, and moving merchandise
Help customers find what they need
Handle clerical duties like customer files and contracts
Maintain a positive sales floor environment
Additional requirements:
Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely)
Age: 18 or older
High school diploma or equivalent preferred
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Principal Customer Success Executive
Sales associate and customer service job in Addison, TX
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
You will Identify areas of risk and takes steps to prevent customer or revenue churn
You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans
As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it.
You will help the customer identify incidents where contractual SLAs were missed and takes necessary action
Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role.
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment.
PMP preferred, project management experience required.
A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management
Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services:
IT Strategy and Planning
IT Operations and Management
Human Resources
Security Operations
Customer Service Management
IT Processes
IT Governance
IT Portfolio, Program and Project Management
IT Project Delivery (SDLC)
Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership
JV20
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Associate Customer Service Representative
Sales associate and customer service job in Fort Worth, TX
ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.
ABOUT THE ROLE
REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners. Each interaction is an opportunity to educate our clients on our industry leading products, as well as showcase how you and REPAY are best in class with exceptional talent and service. We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each employee to make contributions that have impact on our company's continued growth and success. This position investigates and resolves software and hardware problems of existing clients and applicants.
RESPONSIBILITIES
* Completed training courses and attain the knowledge required to assist our Customer Database
* Effectively manage client technical, billing, and product inquiries via phone, chat, email, or CRM case
* Consults with EPP vendors, programmers, IT staff, Business Development staff, to explain software errors and/or recommend changes to programs.
* Contacts software and hardware vendors to request service regarding defective products.
* Assists with writing or revising user training manuals and procedures for both internal and external processes. Technical training documents, integration kits, written in non-technical terms.
* Troubleshoot batch upload issues; work with EPP vendors as necessary to resolve issues.
* Be the primary CS professional responsible for Set Up and installation of applications and equipment. Train other CS professionals to act as a backup.
* Meet and exceed service level goals set for the Customer Service Team
* Follow communication procedures, guidelines, and policies
* Provide appropriate solutions and alternatives to issues and follow up to ensure resolution and client satisfaction
* Keep records of all client interactions
* Proactively communicate with our clients to help them understand the products and services REPAY offers
SKILLS & EXPERIENCE NEEDED
* Proven technical customer support experience
* 2+ years of merchant services / payments industry experience preferred
* Ability to manage difficult or emotional customer situations. Responds promptly to customer requirements and solicits customer feedback to improve service satisfaction.
* Demonstrates a positive attitude with a willingness to continually develop skills and knowledge base.
* Able communicate effectively, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
* Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
* Ability to work in a ticket and metrics driven environment
* Familiarity with CRM systems and practices (e.g. Salesforce)
* Must be able to communicate in a clear and logical fashion verbally and in writing
* Must take pride and satisfaction in helping people
* Must prioritize identifying and solving problems above merely answering questions
WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING
GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.
FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.
INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.
PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.
REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.
REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.
We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
Auto-ApplyAssociate Customer Service Representative Everyday Banking
Sales associate and customer service job in Irving, TX
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Training Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 2/23/26 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Posting Location:
401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
17 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyMitsubishi Auto Salesperson
Sales associate and customer service job in McKinney, TX
Here we GROW again! Brandon Tomes Mitsubishi is seeking to hire individuals with previous experience as a New/Used car Sales Associate. Seeking to hire individuals with previous experience. We will offer the opportunity to MAKE YOUR OWN SCHEDULE based off of 21+ cars sold monthly!!!!! Bob Tomes Ford has been a highly successful established dealership in McKinney, Texas for 40 years. McKinney, Texas has been voted in the top cities to live in the country numerous times. At Brandon Tomes Mitsubishi, we have an outstanding opportunity to all individuals who want to join our family and team. Success rate is off the chart and we welcome the grand opportunity for every experienced sales associate to join our Brandon Tomes Mitsubishi! AVERAGE COMMISSION PAY $60,000 - $150,000 YEARLY, OR MORE!
Why Work Here & Benefits:
Family Owned and Operated
Structured training and Professional Development
High-Income potential, bonus opportunities
Employee Discounts
Employee Vehicle Purchase Program
President's Award Winner
Training
Career Path with Internal Advancement Opportunities
Medical, vision, and dental coverage available after orientation period
Life & Disability Insurance
Paid Vacation
401K
Commission Pay
Brandon Tomes Mitsubishi is proud to serve customers in McKinney, Prosper, Frisco, Anna, Melissa, Frisco, Celina, Plano and North Texas surrounding areas. We believe that culture makes a difference. Tomes Auto Group's main focus is building relationships that last, with our employees, customers, and community. Opportunities for career advancement! Huge inventory selection of Pre-Owned Inventory- High earnings potential!
Tomes Auto Group is an Equal Opportunity Employer
Compensation details: 60000-150000
PI50735c051cb0-31181-37809765
Customer Service Officer
Sales associate and customer service job in Dallas, TX
Skillbridge Academy is a forward-focused organization dedicated to empowering businesses through strategic development, innovative solutions, and tailored training programs. We specialize in bridging capability gaps and driving measurable growth for our partners. Our work is built on a foundation of professionalism, integrity, and continuous improvement. As we expand our reach, we are seeking motivated individuals who are ready to contribute to a high-performance culture and grow alongside us.
Job Description
We are seeking a polished and dedicated Customer Service Officer to join our team in Dallas. The individual in this role will be responsible for supporting clients, ensuring smooth communication channels, and maintaining the high service standards that represent Skillbridge Academy. This position requires professionalism, strong organizational abilities, and a commitment to delivering an exceptional customer experience.
Responsibilities
Serve as the primary point of contact for customer inquiries, requests, and assistance.
Provide clear, courteous, and solution-oriented responses to clients.
Maintain accurate records of customer interactions and follow up on outstanding matters.
Support internal teams by relaying relevant information and coordinating next steps.
Ensure all service procedures align with company standards and quality expectations.
Identify opportunities to improve customer experience and propose enhancements.
Assist in managing administrative tasks related to customer support and service operations.
Qualifications
Strong communication and interpersonal skills.
Ability to manage multiple tasks with accuracy and composure.
Professional demeanor and a client-focused mindset.
Strong problem-solving abilities and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in basic office software and structured documentation.
Additional Information
Competitive annual salary ranging from $51,000 to $54,000.
Opportunities for professional growth and advancement within the organization.
Skill development through ongoing training and internal support programs.
Stable full-time position with a well-structured work environment.
Supportive leadership and a collaborative team culture.
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Sales associate and customer service job in Irving, TX
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual reading, speaking, and listening proficiency in Spanish/English
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
+ Must complete and pass required language assessment
**Training Schedule:**
+ You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
+ Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
+ Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
**Compensation:**
+ Starting rate $20.00 per hour
**Posting Location:**
+ 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
**Posting End Date:**
10 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-509396
Customer Liaison - HNS Recovery
Sales associate and customer service job in Plano, TX
Customer Liaison - HNS Recovery (Plano, TX)
About Us HNS Recovery is a family-owned powerhouse in the collateral recovery industry, growing 25%+ year-over-year. We're rewriting the rules of repossession with disruptive solutions, a family-driven culture, and relentless focus on compliance and consumer care. As we expand our Plano, TX command center, we're looking for a sharp, dedicated Customer Liaison who can bridge investigative research with client and consumer support.
Why Join HNS Recovery?
Explosive Growth: Ride the momentum of a company shaking up an entire industry.
Family Culture: Big-time opportunity without the corporate red tape.
Impact from Day One: Your work fuels real-time recoveries and ensures smooth consumer experiences.
Career Path: Comprehensive training, certification, and advancement opportunities.
What You'll Do
As a Customer Liaison, you will be the vital connection between lenders, consumers, and recovery agents. Your role blends investigative research, consumer-facing communication, and client/vendor coordination.
Investigative & Coordination Duties
Track down vehicles and owners using premium data tools, LPR hits, court records, and other electronic means.
Coordinate with recovery agents, lenders, and insurers to close repossessions smoothly.
Document investigative findings, manage case timelines, and keep all stakeholders updated.
Ensure full compliance with federal, state, and local regulations for sensitive data handling.
Customer & Consumer Support
Professionally handle live chat, phone, and email requests from consumers.
Book and manage appointments for vehicle redemptions and personal property pickups.
Inform consumers of redemption fees, property inventory requirements, and scheduling policies.
Provide quick, accurate responses to consumer questions about services, bookings, or account issues.
Maintain a calm, professional, and empathetic tone-even under pressure.
Administrative & Client Relations
Build and maintain strong relationships with clients, vendors, and consumers.
Accurately process case updates (opens, holds, closes) in multiple client portals.
Handle queue management, condition reports, inventory lists, and impounds/voluntary assignments.
Identify opportunities for process improvement that enhance the customer experience.
Support special projects and team initiatives as needed.
What Makes You a Fit
Experience: 2-5+ years in customer service, investigative research, collections, or similar role.
Communication: Clear, confident communicator in both written and verbal form.
Tech Skills: Proficiency with Microsoft Office (Excel, Teams, Outlook) and comfort with chat software.
Typing Speed: 50+ WPM with high accuracy.
Bilingual: Spanish/English required for consumer support.
Mindset: Detail-oriented, self-starter, proactive, with strong decision-making skills.
Professionalism: Reliable, punctual, calm under stress, and committed to compliance.
Requirements: 22+, reliable transportation, pass background check & drug screen.
Compensation & Benefits
Pay: Starting at $18+ per hr. DOE, with performance-based growth opportunities.
Schedule: Full-time, on-site in Plano, TX.
Benefits (after 180 days unless noted):
5 days paid vacation (after 1 year)
5 days paid sick leave
5 paid holidays
3 days bereavement leave
Medical/Dental/Vision coverage
401(k) with 5% company match (after 1 year)
CARS Certification & ongoing training
Your Next Move
If you thrive on solving puzzles, helping people, and keeping operations running smoothly, HNS Recovery has a seat waiting for you.
Step into a fast-paced, high-impact role where your work matters every single day.
Apply now and become the voice, the bridge, and the engine behind our mission to reshape collateral recovery.
PT - Customer Service - Greeter - $14.00
Sales associate and customer service job in Dallas, TX
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we want you to join our team as a Greeter! As a Greeter, you will be crucial in representing our company and setting the standard for customer interactions. Your friendly demeanor, professionalism, and attention to detail will ensure that every customer feels welcomed and valued through our doors.
You will:
* Extend a heartfelt greeting to each customer, ensuring they feel instantly embraced upon arrival, setting the stage for an extraordinary journey ahead.
* Provide service that exceeds expectations while remaining steadfastly aligned with Europecar's rental policies and procedures, ensuring every patron's seamless and unforgettable experience.
* Uphold an air of professionalism and grace in every interaction, placing paramount importance on customer satisfaction and happiness.
* Welcome customers into the rental facility with genuine warmth, helping with their belongings and demonstrating an unwavering dedication to their comfort.
* Proactively anticipate and cater to additional needs or desires, striving to elevate the customer experience at every turn.
* Embrace adaptability in response to any adjustments in duties or protocols from management, ensuring our commitment to delivering unparalleled service remains steadfast and continuously evolving.
* Perform other duties as assigned to support business needs and objectives.
Education-
* High School Diploma or equivalent
Requirements:
* A minimum of two years of sales or customer service experience in a high-volume or service-oriented environment with a proven track record of excellence is preferred
* Must possess a valid driver's license
* Excellent communication and interpersonal skills
* Strong attention to detail and ability to multitask
* Customer service experience preferred
* Ability to work in a fast-paced environment
* Flexibility to work a variety of shifts, including evenings and weekends
We offer:
* Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
* Company-paid Life Insurance
* Company-paid AD&D Insurance
* Flexible spending account
* Parental leave
* Employee assistance program
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: *******************************
Call Center Job Openings (Immediately Hiring)
Sales associate and customer service job in Dallas, TX
CALL CENTER JOB OPENINGS (HIRING IMMEDIATELY)
We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.
This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
Handle inbound and outbound contacts in a courteous, timely, and professional manner
Ensure first call resolution through problems solving and effective call handling
Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
Accurately document and process customer claims in appropriate systems
Lead fact-finding discussions to determine the best options for the customer
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
Comply with requirements surrounding confidential information and personal information
Escalate customer issues to the appropriate staff and managerial for resolution as needed
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem-solving, and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused, and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
State or Federal work experience
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-Apply