Guest Experience Specialist
Sales associate and customer service job in Miami, FL
Additional Information Job Number25194342 Job CategoryRooms & Guest Services Operations LocationCourtyard by Marriott Miami Airport, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Drive with DoorDash - Receive 100% of Customer Tips
Sales associate and customer service job in Miramar, FL
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Customs Brokerage Entry Specialist
Sales associate and customer service job in Miami, FL
A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process.
We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills.
Job Requirements:
The ideal candidate must be located in
Miami, Florida
The expected length of relevant prior experience beyond formal education is 3 to 5 years.
Excellent Customer Service skills
Detail and outcome-oriented
Well-organized and able to effectively manage multiple priorities
Professional manner with a strong ethical code
Strong analytical thinking and problem-solving skills
Good computer skills, including Microsoft Office, Word, Excel, and Outlook
Self-motivated and able to stay on task with little or no supervision
Fluent in English and Spanish preferred
A fast-paced, deadline-driven office environment demands multitasking and effective time management.
Job Responsibilities:
Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly
Printing documents, opening files, collecting documents from clients, tracing shipments
Work directly with customers, Customs, and overseas offices to file entries
Tracking shipments and obtaining arrival information, Air & Ocean
Make U.S. Customs entries under U.S. Customs law
Ensure that all documents required by U.S. Customs regulations are correct and complete
Classification
Ensure that entries are in compliance with U.S. Customs
Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc.
Coordinating deliveries with truckers and clients
Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures.
Perform other duties as requested by management
***Only CVs in English will be considered***
Customer Service Representative
Sales associate and customer service job in Cooper City, FL
Licensed Insurance CSR/Agent (Homeowners-Focused)
Full-Time | In-Office | Cooper City, Broward County, FL
Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk.
What You'll Tackle:
- Fix policy hiccups, answer client questions, and work those remarkets like a champ
- Client emails and phone calls
- Be part of a team that actually enjoys showing up
What You Bring:
- Active 2-20, 20-44, or 4-40 ready to upgrade within a few months
- 1+ year of insurance service
- You're detailed, dependable, and drama-free
What You'll Get:
- $27/hour starting pay (negotiable)
- Monthly retention bonuses for great client service
- Additional in-office bonus for licensed full-time staff
- $110/week for health + $10/week cell phone reimbursement
- $10/week toward AFLAC of your choice
- 401(k) available
- 11 paid holidays, growing PTO, and actual lunch breaks
- Weekly office snacks, lunches & bingo with cash prizes
- Occasional work-from-home flexibility (like when life happens)
Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
Bilingual Customer Service Representative
Sales associate and customer service job in Fort Lauderdale, FL
Bilingual Customer Service Representative
$20-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Ability to lift packages of 30-50lbs when needed
Bilingual in English and Spanish
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalate
Customer Success Representative - Bilingual
Sales associate and customer service job in Miami, FL
Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies.
As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology.
Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish)
Business Management:
Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer .
Monitoring competitor activity and ensuring appropriate action is taken.
Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process', structure and value support
Networking through active participation in industry association events and committee assignments
Working directly with Field Service Managers and Field Service Technicians to bring value to customer
Commercial & Excellence in Execution:
Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues
Works with Customer Success Manager to create process' and plans to promote value, derived from Joint Business plans with Client Engagement Managers
Coordinates initiatives with team members in Client Engagement and Customer Success Manager
Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative
Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development.
Is this job for you ?
Education
Required
High School Diploma or Equivalent
Preferred
Bachelor's Degree - Engineering or Business
Work Experience
Required
Microsoft Excel/Outlook
Bilingual - English / Spanish
Preferred
Business knowledge - Business, sales experience
5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector
3+ years Ready mix or equal experience
Tableau/Power BI
Licenses and Certifications
Osha 10 - Preferred
Customer Services Specialist
Sales associate and customer service job in Miami, FL
ABOUT THE ROLE
The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.
KEY RESPONSIBILITIES
Marketing Coordination
Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
Lead Social Media Management efforts such as LinkedIn a plus
Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards.
Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
Maintain and organize the team's contact database while improving marketing processes for better efficiency and results.
Financial Support
Handle billing, invoicing, and expense reports for the team.
Update and maintain stacking plans and other financial tracking tools in Excel.
Administrative Support
Greet and assist guests; answer and route incoming calls.
Manage incoming and outgoing mail and packages.
Keep Salesforce and other CRM databases accurate and up to date.
Schedule meetings, conference calls, and team activities.
Set up conference rooms and prepare materials for client meetings.
Client Interface
Help prepare materials and presentations for client meetings.
Participate in client pitches as needed.
Coordinate communication and logistics between the team and clients.
Process Management
Work closely with the team to manage all active projects and client assignments from start to finish.
Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
Anticipate next steps and help keep the team organized and accountable.
Serve as the central point of coordination for ongoing projects and team priorities.
Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
Qualifications
Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
Professional, proactive, and able to work both independently and as part of a team.
Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce.
Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
Excellent written and verbal communication skills.
Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
WHY JOIN US?
Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
PHS Customer Service Representative
Sales associate and customer service job in Miami, FL
BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community.
About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally.
The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements.
This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English.
Responsibilities:
Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders.
Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes.
Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes.
Document all customer interactions and actions taken in the customer relationship management (CRM) system
Assist with outbound calls or follow-ups as required.
Provide limited customer service support to company local office affiliates.
Assist with special projects as assigned.
Contribute to team goals for service, accuracy, and customer satisfaction.
Qualifications:
Bilingual- Excellent written and verbal communication in Spanish and English a must.
Associate or Bachelor's Business Degree Preferred
Experience in customer service (minimum two years) preferably in the insurance or financial services sector.
Previous customer service experience with LATAM customers a PLUS
Knowledge of life insurance products and terminology.
Customer focused mindset with empathy and patience.
Ability to multi-task and manage time effectively.
Attention to detail and high level of accuracy in data entry and documentation.
Familiarity with CRM systems and Microsoft Office software
Committed team player who actively supports colleagues and contributes to team goals.
Receptionist - Financial Services
Sales associate and customer service job in Miami, FL
We are seeking a professional and friendly Receptionist to join our team, fully onsite in Brickell, FL. The Receptionist will be the first point of contact for visitors and provide administrative support across the organization.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Qualifications
- Proven work experience as a Receptionist is required.
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Senior Customer Service Representative
Sales associate and customer service job in Boca Raton, FL
The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 Customer Representative License.
3-5+ years of customer service or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
Part-Time Sales Advisor | Aventura Mall
Sales associate and customer service job in Miami, FL
FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.
Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.
To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in our store in the Aventura Mall as our Sales Advisor. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.
What we're looking for:
Strong communication skills
A true brand ambassador
Positive and enthusiastic and proactive attitude
Interest in fashion and/or arts in general
Perfect communication in English
Ability to engage with clients and create an amazing experience
You'll be responsible for:
Assisting clients by giving excellent customer service at the store
Achieving store daily, monthly and yearly goals.
Communicating the value of our products to customers and representing FARM Rio
Sharing FARM Rio knowledge and brand partnerships with clients at the store
Maintenance of store visuals
Deliver outstanding styling sessions
Establish loyalty within the community
Securing sales
Compensation and Benefits
Compensation: 21/hr paid biweekly basis
Monthly Comission
401 (k) + Employer Match
Employee Discount on FARM Rio Products.
FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.
Client Success Representative
Sales associate and customer service job in Miami, FL
Miami-Dade County, Florida
Are you a motivated and experienced healthcare services sales professional with high drive and energy, and a positive, resilient, can-do attitude? Do you have a genuine passion for helping to support Woundtech's mission to close the care access gap for those suffering from complex wounds? Are you currently or have you worked for an IPA, MSO or health plan in a provider relations or sales capacity? If the answer to these questions is yes, you might be a candidate for a mission-critical role at Woundtech!
Woundtech is seeking a highly motivated, experienced and results driven sales professional to join the Woundtech team as a Client Success Representative. In this role, you will play a crucial role in providing exceptional customer service and support to Woundtech's clients who refer patients to us for in-home, provider driven wound care services. Our referral partners include MSOs/IPAs, PCPs, Hospital Discharge Planners and Case Managers, Skilled Nursing Facilities, Home Health Companies, and Assisted Living Facilities.
As part of our close-knit team, we value strong team-focused players who excel in collaboration, transparency, resiliency, adaptability, tenacity, strong internal motivation, and a positive approach to problem solving.
Responsible for educating IPA, MSO and other referral sources about Woundtech's services and value, as well as assisting them on how to make referrals
Efficiently utilize Salesforce CRM before and after each call to maximize your effectiveness and help you more effectively understand which activities lead to results. Document and update client information accurately and in a timely manner in CRM (Salesforce) ensuring data integrity and confidentiality.
Develop and maintain a deep understanding of Woundtech's wound care offerings, becoming a subject matter expert
Utilize effective communication and exceptional sales skills to build strong relationships with clients and ensure their needs are met in a timely and professional manner.
Collaborate with internal Patient Care Coordination teams to coordinate referrals and ensure the smooth delivery of wound care to clients.
Develop and maintain relationships with providers connected with MSOs (Managed Service Organizations), IPAs (Independent Practice Associations), and healthcare delivery organizations in the Market such as hospital systems
Demonstrate a commitment to increasing access to care for wound care patients, advocating for their needs and actively promoting our services.
Proactively identify opportunities to improve client satisfaction and contribute ideas to enhance the overall customer experience.
Stay updated on industry trends, regulations, and best practices related to wound care and in-home care delivery
Be confident, polished, and professional in all interactions, driven to succeed, and able to navigate the complex healthcare landscape in the market.
Requirements-
Bachelor's or AA degree preferred
Strong preference for candidates with sales or provider relations experience within a MSO, IPA, Health Plan or other managed care focused entity
Will also consider candidates a referral driven healthcare services organization, calling on MSO and IPA clients.
Demonstrated high drive, energy, and passion for follow up, an uncompromising focus on providing exceptional care and customer service.
Excellent sales, communication, presentation, and interpersonal skills, with the ability to effectively communicate value-based information to health professionals including physicians and health care business professionals.
Strong organizational and time management abilities, able to handle multiple tasks and prioritize effectively.
Recognized as a leader on a team, ability to motivate peers to success with your positive energy and proven approaches-a true team player.
Demonstrated proficiency in using CRM, computer systems and software applications relevant to the role, including Salesforce.
Familiarity with providers, MSOs, IPAs, and other healthcare organizations in the Market.
Commitment to increasing access to care for wound care patients and improving healthcare outcomes.
Confidence, polish, and professionalism in all interactions.
Flexibility to adapt to changing priorities and a fast-paced work environment.
English and Spanish fluency
Benefits:
You will participate in a comprehensive incentive program that recognizes the impact of net referrals and starts of care on overall organizational success.
Unlock tiered performance bonuses for consistently meeting or exceeding targets.
Benefit from a supportive environment that recognizes and rewards a commitment to continuous improvement in sales and client success.
Competitive salary and benefits package.
Opportunities for professional development and advancement.
Collaborative and supportive work environment.
If you are a driven, results-oriented sales professional with a strong desire to make a difference in the lives of wound care patients and the payers and providers that support them, we encourage you to apply. Your expertise will be highly valued as we strive to provide exceptional care and support to our clients. Join the Woundtech team and be part of our mission to increase access to care for complex wound care patients!
Woundtech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Account Service Representative -Field Sales
Sales associate and customer service job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
Customer Service Representative
Sales associate and customer service job in Deerfield Beach, FL
We are seeking a
Customer Service Representative
will be
fully on-site
at our Deerfield Beach, FL Corporate Headquarters.
Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing
What You Get To Do:
Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400.
Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc.
Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues.
Provides support for avoiding and eliminating aging and aged Finished Goods Inventory.
Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc.
Manage customer accounts professionally and efficiently.
Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints.
Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department.
Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures.
Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers.
Determine customer satisfaction through the observation of daily communication and customer claims.
Supply quotes to Field Sales and to our customer base upon request.
Performs other duties as required
What You Bring To The Team:
High School Diploma or GED required.
Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Minimum of two years of industry experience or any equivalent combination of related training and experience.
Minimum of two (2) years' experience as a Customer Service Representative.
AS-400 or other CRM enterprise-wide system experience strongly preferred.
Bachelor's degree from a four-year college or university or the equivalent preferred.
Inside sales experience preferred
Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass
Call Center Customer Service Representative
Sales associate and customer service job in Boca Raton, FL
💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based
|Base + Unlimited Commission (Top Earners 50K- $100K+)
Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence.
What You'll Do:
Engage warm leads via phone, chat, text & email
Schedule and confirm in-person consultations
Re-engage abandoned or paused prospects
Deliver a luxury, white-glove experience every time
Track all activity in Salesforce
What You Bring:
Bilingual (English/Spanish) preferred
3+ years in consultative sales, luxury service, or call center
Strong communication, confidence & empathy
Salesforce or CRM experience a plus
Ability to work evenings/weekends (11am-8pm shift) with Sundays off
Must be able to report to Boca Office - no remote work
What You'll Get:
✅ Paid training from Day 1
✅ Leads provided - no cold calling
✅ Paid vacation, holidays & personal days
✅ Medical, dental, life insurance & 401(k) with match after a year
✅ Tuition reimbursement after 1 year
✅ Unlimited earning potential
Ready to make great money while changing lives? Apply now and grow your career with HairClub!
Sales Associate
Sales associate and customer service job in Miami, FL
Join the Alexandre Birman Bal Harbour Shops Team
At Alexandre Birman, we don't just craft shoes-we create masterpieces that embody sophistication, sensuality, and the timeless elegance of Brazilian culture. Each piece is an intricate blend of high-quality materials and exceptional craftsmanship, meticulously designed and handcrafted to perfection. Our collections, proudly produced in Brazil and Italy. Since 2008, Alexandre Birman has become synonymous with luxury & refined style, gracing high-profile events and being adored by fashion-forward women around the world. Our designs are not just shoes-they are statements of grace and artistry, sought after season after season.
If you have a passion for luxury, a commitment to excellence, and an eye for the finest details, we want you to be part of this exciting journey.
Job Summary:
As a Sales Associate at Alexandre Birman, you will deliver exceptional customer experiences in a refined and inviting store environment, guiding our clients through their shopping journey and introducing them to the beauty and craftsmanship of our collections. Your role is integral in enhancing our clients' experience, meeting sales goals, and maintaining our brand's reputation for luxury and personalized service.
Duties and Responsibilities:
Customer Engagement: Welcome each client with warmth, creating a personalized and inviting atmosphere. Tailor product recommendations to meet individual preferences and create memorable experiences.
Product Expertise: Be a brand ambassador by sharing your in-depth knowledge of our footwear collections. Educate customers on the artistry behind each design, highlighting the luxurious materials, craftsmanship, and intricate details that define Alexandre Birman shoes.
Sales Excellence: Assist clients in selecting the perfect pieces, offering advice on fit, style, and complementary accessories. You'll be an integral part of driving the store's sales by providing exceptional service and promoting add-on sales.
Transaction Handling: Process transactions seamlessly and efficiently, ensuring accuracy in all purchases, returns, and exchanges. Adhere to all company policies for transaction handling and store operations.
Store Presentation: Maintain an immaculate and visually appealing store environment. Ensure products are neatly displayed, organized, and stocked to uphold the luxury aesthetic of the brand.
Customer Relations: Address client inquiries, resolve concerns, and ensure an unparalleled shopping experience that exceeds expectations. Follow up with clients to ensure satisfaction and foster loyalty.
Sales Targets & Performance: Actively contribute to achieving and surpassing individual and team sales targets. Help create innovative strategies to drive performance and increase foot traffic.
Team Collaboration: Work closely with your colleagues to achieve shared goals. Contribute to a positive team atmosphere and collaborate in delivering a seamless in-store experience.
Continuous Learning: Stay on top of the latest trends in fashion and luxury, constantly enhancing your knowledge of our products and sales techniques to ensure you're offering the best experience for our clients.
Qualifications and Skills:
A Passion for Luxury Fashion: A deep appreciation for fine craftsmanship, luxury products, and an interest in staying on top of trends in the fashion industry.
Exceptional Customer Service: Proven ability to provide top-tier customer service, build lasting relationships, and enhance the shopping experience with your personal touch.
Communication: Exceptional verbal communication skills with the ability to build rapport quickly and confidently with customers from all backgrounds.
Retail Experience: Previous experience in retail or customer service is preferred, particularly in a luxury environment.
Sales Driven: Goal-oriented with a strong desire to achieve sales targets and drive business growth.
Attention to Detail: A keen eye for maintaining store standards, ensuring that every product is presented with the care and precision it deserves.
Adaptability & Flexibility: Ability to thrive in a fast-paced, dynamic environment and adjust to changing customer needs and store demands.
Physical Stamina: Ability to stand, walk, and perform tasks for extended periods as part of the daily responsibilities.
Flexible Availability: Willingness to work weekends, holidays, and evenings as part of the flexible schedule.
Why Join Us?
Be part of a brand that celebrates craftsmanship, elegance, and the artistry of Brazilian heritage. You'll work with beautiful products that reflect luxury and sophistication in every detail.
This is an exceptional opportunity to grow within the luxury fashion industry, gain unique insights into high-end retail, and be part of an internationally recognized brand.
Join a team of passionate, fashion-forward professionals who share your enthusiasm for quality and service. Work together to create memorable experiences for our clientele.
Enjoy an exclusive employee discount on our premium products, and receive ongoing training and development to enhance your career in luxury retail.
How to Apply
Please send your resume and a cover letter to **************** or apply within this post.
Sales Associate
Sales associate and customer service job in Miami, FL
JOB TITLE: Sales Associate
REPORTS TO: General Manager
Job Purpose:
The Sales Associate is responsible for providing exceptional client experience and product knowledge to drive individual and store sales targets and KPI's. Acting as a brand ambassador, the Sales Associate builds strong and lasting client relationships and upholds the TOM FORD identity and values increasing engagement and client loyalty.
Tasks & Responsibilities:
Sales Responsibilities
Work closely with Store Leadership to achieve Daily, Weekly and Monthly sales targets
Generate and manage individual, high-volume sales business and achieve individual sales goals
Source, recruit, develop and maintain client book
Track and grow spend of existing client network
Manage regular client outreach, consignment, and appointment setting
Follow-up on client purchases, alterations, deliveries, special orders, MTM fittings, client specific requests
Maintain strong product knowledge of current and past collections at all times
Provide product and client feedback to Store Leadership and Merchandising team
Deliver outstanding service to TOM FORD clients
Maintain an active presence in the local community; keep informed about major events and client activities
Adhere to company policies and procedures at all times
Create high energy and a positive work environment
Job Requirements
3-5 years of retail sales experience required; preferably in a luxury environment
Strong entrepreneurial spirit and initiative
Strong strategic sales & commercial mindset
Exceptional client development skills
Deep knowledge of the luxury industry with a high level of fashion sensitivity
Strong interpersonal, communication, organization, and follow-through skills
Ability to excel in a fast paced, high energy and a positive work environment.
Availability to work during Store hours of operation, including nights, weekends, and holidays, as needed
Must be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as needed
Senior Sales Associate, The Shops at Bal Harbour
Sales associate and customer service job in Miami, FL
SENIOR SALES ASSOCIATE
WHO YOU ARE:
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader! As a Senior Sales Associate, you will support the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU'LL DO:
Achieve individual sales targets and inspire others to achieve their goals
Develop and expand customer base by capitalizing on high-profile clientele and sales
Implement and manage the boutique's community outreach program in order to maintain active social relationships with clients
Manage and maintain effective communications with the Store Manager
Motivate team and build positive morale in order to drive results through accountability and celebrating successes
Deliver operational excellence in all store processes
Assist Store Manager in training and development of staff
YOU'LL NEED TO HAVE:
2+ years of manager experience at a high-end retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; a hands-on leader
Well connected with a strong ability to engage; a high energy personality
Elevated customer service skills; a true fashion expert with a passion for sales
Exceptional verbal and written communication skills
THE BENEFITS
Generous Personal and Vacation Days
Internal mobility across Versace, Jimmy Choo and Michael Kors
Cross-brand Discount
Exclusive Employee Sales
Paid Parental Leave
401k Match
Clothing Allowance
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Sales Specialist
Sales associate and customer service job in Hialeah, FL
Established in 2013, Locksmith Keyless is a leading distributor of replacement automotive keyless entry remotes, transponder keys, and programming technology. Based in the Miami, Florida area, we provide high-quality locksmith hardware and automotive tools at competitive prices. With a rapidly growing customer base and high demand, we are committed to never compromising on quality.
Role Description
This is a full-time, on-site role for a Sales Specialist located in Hialeah, FL. The Sales Specialist will be responsible for driving sales and revenue through customer interactions and support. Day-to-day tasks include engaging with customers, managing sales activities, providing product training, and delivering excellent customer service. The role requires strong communication skills and the ability to manage sales processes efficiently.
Currently hiring for our inside sales department, which includes taking care of customer accounts, bringing in new customers with a high volume of incoming & outgoing calls.
Qualifications
Strong Communication and Customer Service skills
Proven Sales experience and proficiency in Sales Management
Ability to conduct Training sessions and support customer queries
Strong organizational and time management skills
High level of motivation and ability to work in a fast-paced environment
Previous experience in the automotive or locksmith industry is a plus
Bachelor's degree in Business, Marketing, or related field is preferred
We're looking for a results-driven sales representative to actively seek out and engage customer prospects.
Selling products by phone using proven techniques to prospective customers
Maintaining positive business relationships to ensure future sales
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes monthly
Coordinate sales effort with team members and other departments
Continuously improve through feedback
Must be comfortable taking customer calls daily and making a high volume of outbound phone calls weekly/ daily/ hourly.
Exceed monthly and yearly sales goals.
Accept or complete any tasks or duties as assigned.
Salary starting at 18usd/h
Seasonal Sales Support | Sawgrass Mills
Sales associate and customer service job in Sunrise, FL
The Sawgrass Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.
The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.
Responsibilities
Enters sales at POS.
Answers and properly directs all incoming calls.
Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients' needs.
Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
Assists Sales and Operations team wrap client packages.
Assists Sales and Operations team with the cleaning of client jewelry.
Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
Assists the Operations team with the putting together of DY Pocket Folders.
Assists Operations team package and ship client packages.
Assists Operations team in inventorying office supply needs.
Assists Operations team in inventorying packaging needs.
Assists Operations team in inventorying stationary needs.
Assists Operations team identify client jewelry repairs.
Assists store in maintaining a clean case line.
Assists Sales and Operations team organize understock.
Assists Operations team with Inventory Serial Case Audits.
Ensures organization and cleanliness of jewelry cleaning area.
Qualifications
Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
Computer skills: Proficient in Microsoft Excel and Outlook
Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).
Expected base pay for the role is $20.00 - $22.00/hour.