How to hire a sales support assistant

How to hire a sales support assistant, step by step

Here's a step-by-step sales support assistant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a sales support assistant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new sales support assistant
• Step 8: Go through the hiring process checklist

What does a sales support assistant do?

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1. Identify your hiring needs

   The sales support assistant hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a sales support assistant to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a sales support assistant that fits the bill.

   This list shows salaries for various types of sales support assistants.

   Type of Sales Support Assistant	Description	Hourly rate
   Sales Support Assistant	Secretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.	$12-23
   Administrative Support	Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries... Show more	$12-25
   Support	A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department... Show more	$11-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • PowerPoint
   • Sales Support
   • Client Relationships
   • Data Entry
   • CRM
   • Salesforce
   • Sales Presentations
   • Customer Database
   • Sales Reps
   • Sales Floor
   • Office Equipment
   • Account Executives
   • Administrative Assistance

   Check all skills

   Responsibilities:

   • Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
   • Develop and maintain various spreadsheets, databases and PowerPoint presentations.
   • Create client budgeting proposals using PowerPoint and organize validation meetings.
   • Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
   • Travel with EVP to all executive meetings.
   • Provide accurate pricing and process detailed production orders utilizing AS400 system.

   More sales support assistant duties

3. Make a budget

   Including a salary range in your sales support assistant job description is one of the best ways to attract top talent. A sales support assistant can vary based on:

   • Location. For example, sales support assistants' average salary in indiana is 32% less than in massachusetts.
   • Seniority. Entry-level sales support assistants 44% less than senior-level sales support assistants.
   • Certifications. A sales support assistant with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a sales support assistant's salary.

   Average sales support assistant salary

   $36,416yearly

   $17.51 hourly rate

   ---

   Entry-level sales support assistant salary

   $27,000 yearly salary

   Updated December 17, 2025

   Average sales support assistant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$40,747	$20
   2	Washington	$40,512	$19
   3	New York	$38,300	$18
   4	Minnesota	$36,539	$18
   5	Florida	$36,506	$18
   6	Colorado	$36,233	$17
   7	Oregon	$36,221	$17
   8	Alabama	$36,002	$17
   9	Delaware	$35,846	$17
   10	New Jersey	$35,639	$17
   11	Arizona	$35,200	$17
   12	Utah	$35,174	$17
   13	North Carolina	$35,017	$17
   14	Illinois	$35,009	$17
   15	Nebraska	$34,712	$17
   16	Missouri	$34,675	$17
   17	Texas	$34,368	$17
   18	Michigan	$33,290	$16
   19	Wisconsin	$32,806	$16
   20	Ohio	$32,255	$16

   Average sales support assistant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	New York State Restaurant Association	$42,564	$20.46
   2	Davis Wright Tremaine	$41,272	$19.84
   3	Department of Homeland Security	$39,793	$19.13	306
   4	Spectrum	$39,387	$18.94
   5	Hajoca	$39,107	$18.80	18
   6	Fastenal	$39,022	$18.76	31
   7	BNP Paribas	$38,741	$18.63
   8	Pacific Office Automation	$38,095	$18.31	3
   9	Mayo Clinic	$37,939	$18.24	27
   10	Hero	$37,316	$17.94
   11	Bruker	$36,874	$17.73	5
   12	Applied Underwriters	$36,538	$17.57
   13	Inspire	$36,535	$17.56
   14	Lee Hecht Harrison	$36,466	$17.53	4
   15	Wick Buildings	$36,399	$17.50
   16	CVS Health	$36,354	$17.48	36
   17	Tire Discounters	$36,351	$17.48
   18	Glenn O. Hawbaker	$36,192	$17.40
   19	Aetna	$36,172	$17.39
   20	The Edward W Scripps Trust	$35,985	$17.30	4

4. Writing a sales support assistant job description

   A sales support assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a sales support assistant job description:

   Sales support assistant job description example

   Up to $12.50/hour! Do you want to get paid to have fun? If so, ChildServe Respite has a job for you! As a Direct Support Professional - Respite Service Assistant you will provide personal care and supervision for children with special health care needs in a group setting. Services are provided at our Johnston Respite Center. What You’ll Do
   + Have fun with kids while their regular caregivers get a break
   + Be creative while engaging children in activities
   + Provide care for up to 3 children at a time in a group setting
   + Receive ongoing training and supervision
   + Great resume builder for those interested in social work, education, therapy, psychology, and nursing
   What You'll Need
   + Must be at least 18 years old to apply
   + Ability to electronically document services provided
   + Ability to communicate effectively in reading, writing, and speaking the English language
   + Will be required to become certified for medication administration and g-tube feedings as well as other specialized training as identified.
   + This position may be subject to COVID-19 safety requirements. If applicable, specific requirements will be discussed during the interview process.
   Schedule: Friday and Saturday 11pm- 7am This is an overnight awake position.?
   Why ChildServe?
   At ChildServe, no position is ever “just a job.” When you join our team, you’ll leave work every day knowing that you’ve made a positive difference for children with special healthcare needs and their families.
   We serve nearly 5,200 children each year through our wide range of specialty pediatric healthcare programs and services in 3 locations throughout Iowa. We hire many positions, from expert caregivers, medical professionals, administrative staff (and everything in between). Each team member plays an important role in fulfilling our mission: We partner with families to help children with special healthcare needs live a great life.
   ChildServe has been a Top Workplace in Iowa for seven years running, thanks to our passionate team and our commitment to outstanding care. If you’re ready to help families move Forward Together with support from ChildServe, apply today. ChildServe is an Equal Opportunity Employer.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right sales support assistant for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your sales support assistant job on Zippia to find and recruit sales support assistant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit sales support assistants, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new sales support assistant

   Once you have selected a candidate for the sales support assistant position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new sales support assistant. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a sales support assistant?