Scheduler jobs in Groveton, VA - 705 jobs

Full Time Scheduling Coordinator - Dental/Oral Surgery Center For Oral and Maxillofacial Surgery | njcoms.com | Freehold, NJ , it is not hybrid or remote. We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and ResponsibilitiesThe Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and Experience High school diploma or equivalent required.One year of customer service experience required. Skills and Abilities Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status. Compensation details: 20-24 Hourly Wage PI3bf0a184d030-30***********3

*TekSystems is currently hiring for a Medical Scheduler in the Hyattsville area! This position would be HYBRID after the training period! * *MUST HAVE: 2 or more years of medical scheduling, medical receptionist, or anything similar experience! * *Description* Will be scheduling appointments (Hours 8-4:30 for this team) HYBRID (2 weeks in 2 weeks remote training on site) This is NOT patient facing, small call center high cubes Will be using IDX, openscape, medconnect, sharepoint systems Will be taking 50-70 calls per day Completes call processing in an efficient manner. Remains aware of call volumes and works as part of the team to handle the peak call volumes. Cross sells the multiple locations and physicians available with sub-specialty per protocol. Demonstrates ability to use Centricity Business, Centricity EMR and other Contact Center applications as required to assist with the callers needs. Displays characteristics of inquiry, empathy, courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups, including internal and external customers, in an appropriate and timely manner. Facilitates new patient registration and updates current registration. Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate. Participates in physician practice meetings as required, including training with physician secretaries, regular staff meetings, and/ or other training classes as directed. Proactively reads emails daily and reviews other written sources to keep up to date on all communications / changes within the protocols and the Contact Center. Responds to telephone inquiries from patients, physicians, employees and other callers regarding appointments, referrals, provider messages Utilizes physician protocols to schedule appointments for subspecialties or locations and meets established Contact Center performance goals. Schedule: Monday- Friday 8:00 AM- 5:00 PM. *Additional Skills & Qualifications* They need extremely strong customer service skills and empathy as they will be working directly with patients daily! They need to be able to use various systems as well as Microsoft office. They will need to be comfortable being on the phones! They are open to different industries outside of healthcare such as great customer service experience, call center, hospitality, entry level graduates, medical PSC's, medical front desk. They are open if the person wants to work and will be there every day! Attendance is key! *Job Type & Location* This is a Contract to Hire position based out of Hyattsville, MD. *Pay and Benefits*The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Hyattsville,MD. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

A Patient Service Coordinator/Medical Assistant is needed to work as a team member with the Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital. Specific Duties & Responsibilities Patient Service Coordinator responsibilities: 50% Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at the Johns Hopkins Division of Gastroenterology and Hepatology clinic. Maintain accurate information on each patient to facilitate the patient encounter. Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Schedule patients for follow-up appointments. Relay information to patients regarding preparation for laboratory tests and examinations. Coordinate visits within the department or between several departments. Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments. Print and mail directions, maps, fee schedules, and department-specific information to patients. Send medical questionnaire forms to patients to obtain missing information. Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Obtain and/or verify patient's demographic data by phone or in person. Confirm appointments by telephone and/or mail. Register patients for clinical appointments using computerized database. Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Answer phones and provide routine information to callers. Collect time of service payments, issues receipts, and prepare cash settlement records. Input diagnostic and procedure codes to TAP system for computer billing. Discuss patient charges, if appropriate, with patients and/or patients' families. Work with available institutional support to evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans, or other payment sources. Refer the patient to the appropriate office and ensure the application for funds has been made. Prepare the patient's statement of charges and review with the patient. Assist with basic insurance and third-party queries and explain payment policies. Mail lab and patient result letters, file, create and maintain paper and electronic patient charts, provide accurate and timely messages to MDs, fulfill HIPAA compliant incoming and outgoing medical records requests, manage incoming and outgoing faxes, and provide accurate appointment entry/check in/ check out. Certified Medical Assistant: 50% The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively with others, and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic operations manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the areas policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for, and acts as a role model for Medical Assistants in the clinical area. Clinical: Participates in the care of the patient, under the supervision of the physician and in collaboration with the healthcare team. Collects patient information and assessment data. Obtains and records patients' vital signs: temperature, pulse, respirations, blood pressure, weight, and height. Report assessment findings to the practitioner, and record on appropriate documentation forms in a timely manner. Obtains additional data from the patient and significant other based on initial data collection. Performs chart review prior to clinic visit to obtain historical data. Monitors patient status, recognizing and reporting abnormal findings or changes in condition. Organizes patient care activities based on assessment findings. Confirms and clarifies written orders prior to implementation of delegated tasks. Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. Assists practitioner in identifying patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety. Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. Acts as a trainer for new employees and externs orientation, and coordinates activities related to proficiency for these employees. Recognizes emergencies and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies. Provides appropriate patient education, health information materials, and community resource lists as directed, and maintains educational supplies. Identifies patients' need for additional information and refers to appropriate healthcare resources. Perform injections, including but not limited to, flu, Hepatitis A, B, and C Take pre-visit vitals, including but not limited to, weight, blood pressure, temperature Unit Operations: In close partnership with the health care team, ensures smooth and efficient patient flow and clinical operation. Assists patients to the exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. Identifies patients with special needs. Directs patients with medical complaints who call or arrive at the clinic to the patient's physician and/or emergency room for assistance. Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms, and equipment. Recognizes patient care trends affecting unit supplies and notifies the clinic manager. Operates clinical equipment according to equipment procedures, including safety and quality control checks. Checks the clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to the appropriate person or arranges for repairs as required. Ensures that soiled linen, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to the infection control guidelines. Performs related and delegated tasks, which include requests for prescription refills, taking and relaying messages, directing patient flow, and running errands. Works with the healthcare team to ensure smooth and efficient patient flow and clinical operation. Problem solves obstacles to the throughput process and notifies the manager and patients of wait time. Assist with front desk duties, including but not limited to filing, scanning, purging records, clearing the fax machine, and distributing documents appropriately, printing EPR notes Conduct telemedicine triage process for patients with video visits scheduled. Responsibility in the Medical Assistant Role: Identifies self-learning needs related to the and seeks out appropriate resources to meet learning needs. Participates in staff meetings by providing constructive input and facilitating problem-solving. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions. Age-Specific Care Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in her/his assigned service area. The required skills and knowledge may be gained through education, training or experience. Minimum Qualifications High School Diploma or Graduation Equivalent. Completion of a Medical Assistant Certificate Program. Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. One year of work experience in customer service. Current American Heart Association or American Red Cross CPR certification, Must maintain MA and CPR certification/registration during employment. Intermediate typing and computer skills. Additional education may be substituted for required experience, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience in the Johns Hopkins system. A minimum of two years in a similar service-oriented industry. Medical terminology. Working knowledge of Windows, Microsoft Office, and the internet. Knowledge of medical insurance coverage. Classified Title: Patient Service Coordinator/Medical Assi Job Posting Title (Working Title):Patient Service Coordinator/MA (DOM Gastroenterology) Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20-$28.80 HRLY (Targeted $44,000.00 Annually; Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30 AM - 5:00 PM FLSA Status:Non-Exempt Location: Sibley Memorial Hospital, Washington, DC Department name: SOM Medicine Gastroenterology Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Travel Requirements: This position requires 50-75% travel domestically, with trips lasting one week or longer. Willing to travel with 1-5 days' notice. Regular duties will be performed at assigned locations when not on travel. Education: High School diploma, GED certification Clearance Requirement: U.S. citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $44,000 - $58,200 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer:Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our DC office. MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE Responsibilities Perform authorization, intake duties, insurance verification and eligibility. Answer client inquires, take referrals, and help schedule home care services. Assist in managing medical records. Facilitate the communication functions of the business office. Provide clerical support, and excellent customer service. Adhere to all policies and procedures of the company. Enter new patients in scheduling system and updates to patient information as they occur. Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences. Assists in managing clients including staffing, scheduling, operations and administration. Performs other duties as assigned to meet the goals and objectives of our home care operations. Track and maintain records for Authorization department Sort and process incoming reports before putting data into processing software Verify accuracy of data before transcribing Scan documents and saved in database to keep records of essential organizational information Respond to employee questions and requests for information in a timely and knowledgeable fashion Proved successful working within tight deadlines and fast-paced atmosphere Carried out day-to-day duties accurately and efficiently Obtain and log accurate patient insurance and demographic information Triage unscheduled and emergency with authorization department Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines. Maintain accuracy, completeness and security for medical records and health information. Prepare a variety of different written communications, reports and documents. Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed Other duties as assigned Identify and verify insurance coverage of home health care services Obtains and documents prior authorization for home care services from insurance providers Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas Collect and maintain statistical data on all referral and submits them regularly as required Attends meetings and participates on committees as required. Performs other duties as assigned Qualifications High School degree/GED required. AA or BA/BS in related field is desirable. Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing. Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology. Must have a strong understanding of HMO, Medicaid, and Medicare Payors. Must have the ability to Multi-task in fast-paced environment. Must have excellent interpersonal and organizational skills. Able to work in group and independent environment Job Type: Full-time Pay: $21.00 - $25.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Sick time Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Intake and Scheduling Specialist: 1 year (Preferred) Home Health Care: 1 year (Preferred)

Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **This is a PRN position "As needed" 8hr shifts Monday - Friday** **"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."** **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving + Fluent in multiple languages **Qualifications** + Required: High school diploma or equivalent OR (4) years of revenue cycle experience. + Required: Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. + Must pass the ALTA Language Services Qualified Bilingual Staff Assessment (QBS) We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington. **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123

*Job Title:* Medical Scheduler *Location:* Columbia, MD (On-site) *Schedule:* Monday - Friday, 8:30 AM - 5:00 PM *Employment Type:* 4 Month Contract-to-Hire *Overview* We are seeking an experienced *Medical Scheduler* to join a fast-paced healthcare environment. This role is critical in ensuring smooth patient scheduling and delivering exceptional customer service. If you have strong organizational skills, attention to detail, and thrive in a high-volume setting, we'd love to hear from you. *Responsibilities* * Schedule and reschedule patient appointments accurately and efficiently. * Answer high-volume inbound calls (60-100 per day) related to scheduling, referrals, prescription refills, and general inquiries. * Assist with patient registration, insurance verification, and billing-related issues. * Maintain compliance with HIPAA regulations and patient confidentiality standards. * Provide outstanding customer service to patients, staff, and providers. * Support front office operations, including check-in/check-out as needed. * Utilize Electronic Medical Records (EMR) systems for scheduling and documentation. *Qualifications* * *Minimum 2 years of experience* in a healthcare setting (previous call center experience preferred but not required). * Strong knowledge of medical terminology and scheduling practices. * Exceptional communication and customer service skills. * Ability to work in a fast-paced environment and handle high call volumes. * Proficiency with computers; *Epic EMR experience preferred*. * Attention to detail and strong organizational skills. *Additional Details* * *Contract Duration:* 4 months with potential for hire * *Benefits Available:* Medical, dental, vision, 401(k), life insurance, disability coverage, and more (eligibility requirements apply). If you are passionate about healthcare and providing excellent patient support, apply today to join a dedicated team in a collaborative environment! *Job Type & Location*This is a Contract to Hire position based out of Columbia, MD. *Pay and Benefits*The pay range for this position is $15.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Columbia,MD. *Application Deadline*This position is anticipated to close on Jan 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Department Otolaryngology is seeking a Patient Service Coordinator/Medical Assi who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. Time will be split .75FTE as a MA and .25FTE as a PSC in the Johns Hopkins Oto clinic. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. Specific Duties & Responsibilities Patient Service Coordinator Responsibilities Contributes to smooth clinic operation by directing patient flow, paying close attention to volume of patients registering, being placed in clinic rooms and checking out. Ensures that patients are placed in rooms on time. Provides cross coverage for the full-time MA and PSC (registration). Perform patient check-in/check-out when needed. Contact patients to reschedule appointments, provide exceptional customer service, and ensure smooth coordination between rescheduled appointments and clinic operations. Assist in the management of the clinic's scheduling system to identify open slots, address and resolve scheduling conflicts, and update patient records accurately. Verifies and enters pre-registration and insurance information into the computer system and prepares daily printed schedules for designated areas. Obtain and /or verifies patient's demographic data by phone or in person. Obtains pre-certifications as required by patients' health care insurers or managed care providers. Proficient in verifying insurance benefits, processing authorizations, and addressing any related inquiries regarding insurance payer requirements. Registers patients for clinical appointments using Electronic Medical Records (EMR) system. Assists patients or family members with completion of medical insurance forms. Informs patients of costs or care being provided, and guides them to appropriate resources for further information, guidance, or assistance. Arranges or assists in arranging patient transportation. Answers phone and provide routine information to callers. Collects time of service payments, issues receipts, and prepares cash settlement records. Enters patient charges into computer system. Discusses patient charges, if appropriate, with patients and/or patients' families. Evaluates eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources. Other duties assigned. Medical Assistant Responsibilities Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. Assists patients to exam room and prepare patients for examination and/or diagnostic procedures. Prepares examination or treatment areas before, during and after patient use. May assist with medical records preparation. Maintains and uses principles of aseptic technique and infection control when performing clinical duets and tasks. Operates clinical equipment as directed by a physician. May perform phlebotomy functions (only, when necessary, based on scheduled procedures). Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection and preparation for reprocessing to ensure compliance with infection control standards. Operate specialized reprocessing machines to thoroughly clean, disinfect, and prepare endoscopes for patient procedures, while maintaining accurate documentation of each step in the reprocessing process. Safely operate autoclaves and sterilization equipment to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures. Maintain accurate records of sterilization cycles and instrument inspections, while monitoring and troubleshooting sterilization equipment to ensure consistent and effective sterilization processes. Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. Recognize emergency situations, implements emergency procedure according to clinic guidelines and administers first aid, including CPR. Order, stock and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables and scales utilizing proper body mechanics and safety measures. Receive, sort, and transport used clinical instruments and equipment from procedural areas. Perform decontamination procedures using approved detergents. Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. Assemble and package instrument trays and individual items according to count sheets and clinical use. Operate and monitor sterilization equipment (e.g., steam autoclaves, Medivators) following manufacturer guidelines and facility protocols. May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages and running clinical errands. Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. Independently resolves any issues with daily room assignments and coordination of clinic flow. Determines when to involve the clinic manager in the resolution of issues that may be beyond the scope of his/her authority. Telemedicine triage as needed. Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. Other duties as assigned. Additional Knowledge, Abilities and Skills Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. Understanding of medical terminology, anatomy, and physiology. Familiarity with common medical procedures and protocols. Ability to provide compassionate and effective patient care. Skills in conducting patient assessments and recording vital signs. Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). Ability to perform basic laboratory tests and prepare specimens for analysis. Knowledge of electronic health record (EHR) systems and patient management software. Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) Understanding of HIPAA regulations and patient confidentiality requirements. Familiarity with safety and infection control standards. Ability to communicate clearly and effectively with patients, families, and healthcare professionals. Skills in providing patient education on treatment plans and medication use. Ability to assess situations quickly and make sound decisions. Skills in handling patient concerns and addressing issues promptly. Ability to work collaboratively with a diverse healthcare team. Willingness to support colleagues and contribute to a positive work environment. Skills in prioritizing tasks and managing time effectively in a fast-paced environment. Ability to multitask while maintaining attention to detail. Willingness to learn new procedures and adapt to changing clinical practices. Ability to handle various patient needs and situations with flexibility. Minimum Qualifications High School Diploma/GED and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. One year of work experience in customer service. Current CPR certification by the American Heart Association or the American Red Cross required. Must maintain MA and CPR certification/registration during duration of employment in this position. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience using EPIC preferred. Classified Title: Patient Service Coordinator/Medical Assi Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($22.50/hour Salary targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8:30 am - 5:00pm FLSA Status:Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Travel Requirements: This position requires 50-75% travel domestically, with trips lasting one week or longer. Willing to travel with 1-5 days' notice. Regular duties will be performed at assigned locations when not on travel. Education: High School diploma, GED certification Clearance Requirement: US Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $39,700 - $57,000 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer:Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our DC office. MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE Responsibilities Perform authorization, intake duties, insurance verification and eligibility. Answer client inquires, take referrals, and help schedule home care services. Assist in managing medical records. Facilitate the communication functions of the business office. Provide clerical support, and excellent customer service. Adhere to all policies and procedures of the company. Enter new patients in scheduling system and updates to patient information as they occur. Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences. Assists in managing clients including staffing, scheduling, operations and administration. Performs other duties as assigned to meet the goals and objectives of our home care operations. Track and maintain records for Authorization department Sort and process incoming reports before putting data into processing software Verify accuracy of data before transcribing Scan documents and saved in database to keep records of essential organizational information Respond to employee questions and requests for information in a timely and knowledgeable fashion Proved successful working within tight deadlines and fast-paced atmosphere Carried out day-to-day duties accurately and efficiently Obtain and log accurate patient insurance and demographic information Triage unscheduled and emergency with authorization department Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines. Maintain accuracy, completeness and security for medical records and health information. Prepare a variety of different written communications, reports and documents. Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed Other duties as assigned Identify and verify insurance coverage of home health care services Obtains and documents prior authorization for home care services from insurance providers Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas Collect and maintain statistical data on all referral and submits them regularly as required Attends meetings and participates on committees as required. Performs other duties as assigned Qualifications High School degree/GED required. AA or BA/BS in related field is desirable. Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing. Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology. Must have a strong understanding of HMO, Medicaid, and Medicare Payors. Must have the ability to Multi-task in fast-paced environment. Must have excellent interpersonal and organizational skills. Able to work in group and independent environment Job Type: Full-time Pay: $21.00 - $25.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Sick time Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Intake and Scheduling Specialist: 1 year (Preferred) Home Health Care: 1 year (Preferred) Job Posted by ApplicantPro

Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123

1. Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection. 2. Broad knowledge of front office practices and procedures, including the medical records system. 3. Broad understanding of insurance practices and procedures. 4. Assist with billing related issues. 5. Ensure compliance with regulations and standards of performance for quality care. 6. Answer telephones and assist with patient check-in/check-out, as needed. 7. Direct patient requests or questions to the appropriate provider. 8. Schedule appointments. 9. Provide assistance to other office staff as needed. 10. Maintain excellent customer service skills in dealings with patients, coworkers, and the public. 11. Maintain patient confidentiality. 12. Perform related work and other duties as required. *Skills* Medical, Scheduling, Customer Service, call center, HIPPA, healthcare, health care, EMR *Top Skills Details* Medical,Scheduling,Customer Service,call center,HIPPA,healthcare *Additional Skills & Qualifications* Additional Skills & Qualifications Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Must have two (2) years of experience working in a Healthcare setting. *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Columbia, MD. *Pay and Benefits*The pay range for this position is $15.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Columbia,MD. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are seeking a Patient Service Coordinator (PSC) to offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins at the Columbia Center. Maintain accurate information on each patient to facilitate the patient encounter. Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Work with others in a team environment. Specific Duties & Responsibilities Schedule patients for laboratory tests, medical examinations, and consultations. Relay information to patients regarding preparation for laboratory tests and examinations. Coordinate visits either within the department or between several departments. Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments. Print and mail directions, maps, fee schedules, and department specific information to patients. Send medical questionnaire forms to patients to obtain missing information. Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Obtain and /or verify patient's demographic data by phone or in person. Confirm appointments by telephone and/or mail. Fill vacancies due to cancellations. Obtain pre-certifications as required by patients' health care insurers or managed care providers. Register patients for clinical appointments using computerized database. Assist patients or family members with completion of medical insurance forms. Inform patients of costs or care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation. Answer phones and provide routine information to callers. If a patient has to be admitted to the hospital, take care of administrative tasks of admission so that the patient may go directly to the floor. Review patient charges and extract chargeable items. Collect time of service payments, issue receipts, and prepare cash settlement records. Assign diagnostic and procedures codes to charge vouchers for computer input. Enter patient charges into computer system. Discuss patient charges, if appropriate, with patients and/or patients' families. Evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources. Refer patient to appropriate office and ensure application for funds has been made. Prepare patient's statement of charges and review with patient. Assist with basic insurance and third-party queries and explain payment policies. Other duties as assigned. Minimum Qualifications High school diploma or graduation equivalent One year of work experience in customer service. Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Two years related work experience Classified Title: Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($43,875 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8:00 AM - 5:00 PM FLSA Status:Non-Exempt Location: JH at Columbia Center Department name: SOM DOM Cardiology Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties & Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-in for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3-4 times a month (frequency may vary depending on business needs). Perform other job-related duties as assigned. Education: High School diploma, GED certification. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs. Requires typing for most of the day. Effective communication requires frequent periods of talking and listening. Clearance Requirement: US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $39,700 - $57,000 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.