Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between security guards and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security/customer service has an average salary of $32,115, which is higher than the $31,983 average annual salary of a security guard.
The top three skills for a security guard include customer service, patrol and ladders. The most important skills for a security/customer service are ID, patrol, and security services.
| Security Guard | Security/Customer Service | |
| Yearly salary | $31,983 | $32,115 |
| Hourly rate | $15.38 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 101,728 | 224,564 |
| Job satisfaction | 4 | - |
| Most common degree | High School Diploma, 42% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
Security guards are responsible for maintaining and ensuring the peace and safety of the building they are assigned to. They ensure that everyone who enters the building has official business to be done in the building. They are also in charge of patrolling and monitoring activities within the area. Security guards are also tasked to immobilize anyone who seems to pose a threat to the peace and safety of the building. They are also responsible for preventing any untoward incidences or crimes that may happen in the area. Security guards must be observant and alert to be able to succeed in their roles.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Security guards and security/customer services have different pay scales, as shown below.
| Security Guard | Security/Customer Service | |
| Average salary | $31,983 | $32,115 |
| Salary range | Between $25,000 And $40,000 | Between $24,000 And $41,000 |
| Highest paying City | Lakewood, WA | Seattle, WA |
| Highest paying state | Hawaii | Alaska |
| Best paying company | Basin Electric Power Cooperative | JPMorgan Chase & Co. |
| Best paying industry | Utilities | Hospitality |
There are a few differences between a security guard and a security/customer service in terms of educational background:
| Security Guard | Security/Customer Service | |
| Most common degree | High School Diploma, 42% | High School Diploma, 34% |
| Most common major | Criminal Justice | Business |
| Most common college | - | - |
Here are the differences between security guards' and security/customer services' demographics:
| Security Guard | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 72.0% Female, 28.0% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 5.3% White, 54.0% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |