Data Analyst
Senior analyst job in Deerfield, IL
Our client is currently seeking a Data Analyst
Hybrid to the northern suburbs of Chicago
W2 Only
In this role, you'll evaluate usage, adoption, and performance of IIN systems, identify data mining opportunities, and integrate findings with key performance indicators. You'll collaborate with cross-functional teams to deliver dashboards, reports, and scorecards that inform strategy.
What You'll Do
Analyze usage, adoption, and efficacy of IIN systems.
Identify and execute data mining opportunities.
Integrate insights with traditional KPIs.
Provide analytical support for projects and stakeholders.
Develop and share dashboards, reports, and scorecards.
Ensure data accuracy, format, and availability.
What We're Looking For
Bachelor's degree in Statistics, Data Science, Mathematics, or related field.
Strong analytical skills and ability to interpret complex datasets.
Advanced Excel skills (pivot tables, VLOOKUP, Power Query, visualization).
Expertise in Tableau for dashboard design and optimization.
Hands-on experience with Snowflake and SQL for data warehousing and analysis.
Strong business acumen and ability to align data strategies with goals.
Excellent communication and collaboration skills.
Nice to Have
Experience with KPI reporting and BI tools.
Familiarity with advanced data visualization techniques.
Rate: $65-90/HR
Data Analyst - Digital Technology Product Analytics
Senior analyst job in Chicago, IL
Our client is seeking a skilled and experienced Data Analyst professional to join their Product Analytics team. The successful candidate will be responsible for analyzing data sets to identify trends, patterns, and insights to inform business decisions, and ensuring the quality of data analysis. The ideal candidate should have strong analytical skills, a deep understanding of data analytics, and data visualization.
Role Type: 6+ Months Contract (Strong possibility of extension or conversion)
Location: Chicago, IL
Project Name: Digital Technology Product Analytics
Overview:
Key Responsibilities:
• Analyze data to identify trends and issues that could impact business operations and propose solutions to mitigate risks
• Ensure data integrity by reviewing data for completeness, accuracy, and consistency
•Develop and automate large data sets for the purpose of data mining and analysis - Data mining and analysis for ad hoc projects will include: exploratory data analysis, and data visualization.
•Understand data and apply available tools to solve evolving business problems
Qualifications:
• Bachelor's degree in business, computer science, or a related field
• Excellent communication skills, with the ability to communicate complex data insights to different stakeholders
•5+ years of experience as Data Analyst, Business Intelligence Developer, or a related analytical role
•Willingness to continue to develop/learn new technical skills in support of new tools/methods
•Highly experienced with SQL and relational databases, experience with Python is a plus
•Proficient with data visualization (Power BI, Tableau, Spotfire, Excel....)
•Strong analysis, data manipulation, and problem solving skills
•Desire to attack complex data sets
•Ability to work independently and manage several simultaneous efforts with a focus on results
• Experience with Akamai, Quantum Metrics, and Dynatrace is a big plus
Top 5 Skill sets:
1. Highly analytical and excel at ambiguity
2. Highly experienced with SQL - Extensive experience working with large and complex datasets - we have ~400M rows of data per day.
3. Strong knowledge of Quantum Metrics
4. Independent with minimal supervision - self starter
5. We do not get requirements from our users - so this individual will need to be a thought leader and present ideas.
Sr Governance, Risk Integration Analyst - ServiceNow IRM
Senior analyst job in Chicago, IL
Senior Integration Risk Analyst - ServiceNow GRC/IRM
Contract Duration: 1-3 years (potential extensions)
Industry: Global Banking / Corporate Office
We are supporting a well-known global bank in hiring a Senior Integration Risk Analyst (ServiceNow GRC/IRM) to join their Risk Controls Enhancements (RCE) initiative-an enterprise-wide program focused on modernizing and consolidating Governance, Risk, and Controls (GRC) processes, data, and reporting.
This position requires strong experience in financial risk environments and direct partnership with audit, risk, and compliance teams. The ideal candidate brings deep functional expertise with ServiceNow IRM/GRC. This is not an ITSM-focused ServiceNow role.
About the Role
The Senior Business Analyst, GRC/IRM, will serve as a functional subject matter expert responsible for defining and documenting business requirements for ServiceNow IRM. The role includes leading discovery workshops, performing process analysis, and acting as the link between business stakeholders and technical teams to ensure alignment with enterprise GRC strategies.
Responsibilities
Lead workshops and interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements
Translate business needs into user stories, functional requirements, process flows, and acceptance criteria
Develop risk-related artifacts including risk registers, assessment methodologies, and control frameworks
Conduct business process analysis and recommend improvements
Collaborate with technical teams to ensure accurate configuration aligned to requirements
Create dashboards and reporting to support visibility into risk and compliance posture
Develop test plans, support UAT, and ensure solutions meet acceptance criteria
Provide ongoing subject matter expertise for implemented IRM solutions
Stay current on ServiceNow IRM releases and industry GRC trends
Required Qualifications
Minimum 5 years of hands-on experience with ServiceNow IRM/GRC
Minimum 10 years of professional experience in risk management, enterprise risk, or GRC
Demonstrated experience translating complex business requirements into ServiceNow IRM functional specifications
Expertise in IRM capabilities including Risk Identification, RCSA, Issue Management, Incident Management, Loss Events, and Controls Testing
Experience working within financial services risk environments and with audit/risk teams
Strong communication, facilitation, and stakeholder management skills
Bachelor's degree or equivalent professional experience
Preferred Qualifications
Experience with Agile or other iterative development methodologies
Experience with other risk management platforms or enterprise risk processes
Work Requirements
Must be able to work onsite at either the Chicago, IL or Arizona corporate office
Must have experience working within regulated financial institutions
Prior experience supporting enterprise GRC modernization efforts is strongly preferred
If you meet the qualifications and are interested in contributing to a major enterprise risk transformation initiative, please reach out for more information or to be considered for the role.
Rate $70/hr+ - Market rates based on skill level
AI Analyst
Senior analyst job in Chicago, IL
Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.
POSITION SUMMARY
We are seeking a dynamic AI Analyst to serve as a critical bridge between technology and legal practice. This role combines technical expertise with exceptional communication skills to drive AI adoption, provide hands-on user support, and assist in evaluating AI solutions across the firm. Reporting to the AI Portfolio Manager, the AI Analyst will be the frontline resource for lawyers and staff, helping them responsibly maximize the value of AI platforms through training, prompt engineering guidance, and troubleshooting. The successful candidate will partner with cross-functional teams to enhance system functionality, support vendor evaluations, and contribute to the firm's AI governance framework.
ESSENTIAL JOB FUNCTIONS
AI Adoption and User Support
Guide users on effective use of AI tools and prompting techniques, ensuring adherence to the firm's AI policy and other AI best practices
Provide hands-on user support and issue resolution for AI systems; troubleshoot data and application issues with end users, fully analyze impact, determine resolution strategies, fully test and reconcile resolutions, and assist in implementation
Develop and maintain documentation, training materials, knowledge-sharing resources, and prompt templates for AI system usage on the firm's intranet
Technical Administration and Configuration
Perform administrative and configuration support for the firm's custom-built AI tools
Work with the AI Portfolio Manager, end users, consultants, and project managers to understand business processes and requirements; identify gaps; communicate and define requirements for enhancements to technical solutions
Assist in development of process changes or new technical solutions to satisfy business needs for projects and daily operations
Recommend, implement, and test enhancements or process changes to optimize system performance and user experience
Vendor Evaluation and Implementation Support
Assist in evaluating use cases for custom builds versus commercial solutions and participate in vendor demonstrations
Coordinate with Information Security for Vendor Risk Assessments and partner with Procurement during Master Service Agreement negotiations to ensure appropriate AI safety and governance provisions
AI Governance and Strategy Support
Partner with stakeholders to identify opportunities for AI adoption and provide guidance on best practices for system use
Contribute to developing the firm's AI governance framework, creating evaluation criteria for vendors, and monitoring compliance with AI policies
Stay current with industry trends in generative AI, prompt engineering, and enterprise AI administration
QUALIFICATIONS AND REQUIREMENTS
2-4 years of experience in technical support, business analysis, or technology consulting
Exceptional communication skills with ability to bridge technical and non-technical audiences
Experience providing user training, creating documentation, or delivering technical presentations
Strong writing skills for creating clear, user-friendly materials
Understanding of prompt engineering principles and generative AI best practices
Familiarity with help desk operations and troubleshooting methodologies
Strong analytical and problem-solving capabilities with attention to detail
Patient, service-oriented approach with ability to support users under pressure
Bachelor's degree in Computer Science, Information Technology, Business, Communications, or related field
PREFERRED QUALIFICATIONS
Experience in the legal industry or professional services environment
Familiarity with AI/ML technologies, large language models, or enterprise AI platforms
Background in change management or technology adoption initiatives
Experience with vendor evaluation processes and understanding of information security practices
Knowledge of SDLC methodologies and experience with enterprise software administration
Disclaimer
Additional Duties
This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs.
Physical Requirements
Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities.
EEO Statement
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $100,000-$123,000. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Senior DevOps - Tier 2 Support
Senior analyst job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
IT Business Systems Analyst
Senior analyst job in Chicago, IL
The Business Systems Analyst (BSA) is responsible for managing the WMS, ERP, OMS, including the oversight and resolution of EDI issues. The BSA will lead the coordination and resolution of break/fix issues, maintain project lists, gather detailed business requirements from internal stakeholders, and ensure systems alignment with business objectives. This is a 100% onsite position with no exceptions.
Key Responsibilities:
Provide training and guidance to internal staff and end-users on system functionalities and processes.
Act as primary point of contact for all ERP, WMS, OMS, PIM, and EDI-related issues.
Manage and prioritize break/fix incidents, enhancements, system upgrades, and collaborate closely with internal staff and external vendors.
Develop and maintain detailed documentation, including project lists, functional requirements, process flows, and training materials.
Regularly meet with internal stakeholders to identify and document project requirements and enhancement opportunities.
Translate business requirements into technical specifications to facilitate clear communication with technical teams or vendors.
Perform system testing and validation, and provide guidance to end-users for UAT (User Acceptance Testing).
Proactively monitor system performance and provide recommendations for improvements and upgrades.
Work with internal business and IT staff to plan and execute system upgrades and new implementations.
Provide support during business hours and after hours (weekends included) and act as the primary point of contact for urgent issues.
Required Skills & Qualifications:
Bachelor's degree in Information Systems, Business Administration, or related field.
Minimum 3-5 years of experience in a Business Systems Analyst or similar role.
Experience supporting ERP and WMS systems, ERP and/or AS preferred.
Strong analytical skills with the ability to translate complex business requirements into technical specifications.
Excellent verbal and written communication, interpersonal skills, and stakeholder management.
Proven ability to manage multiple priorities and effectively troubleshoot issues.
Experience managing relationships with external vendors and service providers.
Familiarity with integration tools (middleware platforms like MuleSoft, Boomi, or Informatica).
Understanding of EDI (Electronic Data Interchange) processes, integrations, and troubleshooting.
Knowledge of reporting and analytics tools such as Power BI.
Preferred Qualifications:
Familiarity with warehouse and logistics operations, particularly in the manufacturing or automotive industry.
Experience with SQL and Python required.
Familiarity with on-premises (Veeam) and cloud infrastructure (AWS or Azure).
Project management certifications (such as PMP or Agile certifications).
Experience with Microsoft Project, Microsoft Visio, or other similar tools.
ERP/WMS systems management certifications.
ITIL Foundation Certification.
Exposure to Lean, Six Sigma, or continuous improvement methodologies.
Compensation:
The salary range for this position is $85,000 to $120,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including-but not limited to-education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan.
Company Overview:
PowerStop is the leading innovator and market leader in aftermarket automotive brake kits, holding the top share across all major online retail platforms and distinguished by its best-in-class omni-channel operational excellence. The company's core product portfolio includes complete brake kits-sold through leading eCommerce retailers such as Amazon, RockAuto, and AutoZone-as well as brake components and accessories distributed primarily through traditional warehouse channels.
Unlike traditional brake suppliers, PowerStop was born in the digital era, pioneering a category-defining product specifically engineered for the online marketplace: the all-in-one brake kit. Each kit contains every component required for a full brake replacement or performance upgrade, offering consumers unmatched convenience and value. Today, more than 70% of PowerStop's revenue is generated through online channels. Its leadership position is underpinned by a strong consumer brand, differentiated product offering, and world-class fulfillment capabilities.
PowerStop has also built enduring partnerships with warehouse distributors, recognized for its exceptional service, product quality, and industry-leading logistics.
With a proven track record of consistent double-digit organic growth over the past decade, PowerStop's success is driven by its consumer-centric approach, deep market coverage (serving approximately 98% of the vehicle parc), and operational excellence across every segment of the value spectrum. The company continues to build on this foundation through multiple growth levers, including expansion into new product categories, further penetration of the DIFM (“Do It For Me”) and IIFM (“Install It For Me”) markets, and targeted strategic acquisitions.
Headquartered in Burr Ridge, Illinois, PowerStop employs more than 550 team members across its corporate and operational facilities. The company operates two major distribution centers: a 230,000-square-foot eCommerce facility in Bedford Park, Illinois, and a 500,000-square-foot facility in Hodgkins, Illinois, designed to serve larger stocking and replenishment orders.
Work Environment: This position operates in a professional office environment with occasional time spent in warehouse operations for system-related tasks.
Travel: Travel is required between all company locations and vendor sites based on project needs or issue resolution.
Junior Process Analyst
Senior analyst job in Chicago, IL
Role: Junior Process Analyst
Must Have Technical/Functional Skills
The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives.
The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client's relationship, partnering with internal clients to articulate a vision for a new or different type of service.
The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live.
The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions.
What you'll be doing
As a member of the Process Engineering team, you'll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you'll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You'll assist in the planning, development, and implementation of a process strategy that will build the bank of the future.
How you'll succeed
• Conducting process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience.
• Presenting recommendations - Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement.
• Leadership skills - Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team.
• Maintain a collaborative work environment and support your team to resolve problems as they arise.
Who you are
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification.
• You can demonstrate experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business related function (operations, strategy development, organizational design, or information t echnology).
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization.
• Collaborate with stakeholders: Work with business and technology partners to gather feedback, define requirements, and implement improvements
• Document and validate: Create detailed process maps and document future state processes. Validate solution designs and test results with business partners.
Interested candidates please share me your updated resume to *******************
Sr. BI Analyst
Senior analyst job in Gurnee, IL
Our client is a fast-growing leader recognized by both consumers and industry professionals.
They foster a dynamic, collaborative culture where high performers thrive in a fast-paced, hands-on environment. Although the company has over 60 years of history, they are entering a powerful new chapter of expansion, innovation, and transformation. Their people are their greatest asset-driven, engaged, and motivated by purposeful work.
Our client is seeking a Sr. Business Intelligence Analyst & Data Infrastructure Developer to design, build, and maintain a unified data architecture within Microsoft Fabric to support enterprise-wide reporting and analytics. This role blends advanced data engineering, SQL development, and Power BI expertise to integrate multiple data sources into a single, trusted reporting layer. The ideal candidate will build ETL pipelines, optimize semantic models, and partner closely with finance and business stakeholders to deliver scalable, accurate, decision-driving insights.
What You Will Do:
Lead Data Architecture Initiatives
Design and implement a unified enterprise data model by consolidating seven existing semantic models into a single Microsoft Fabric-based architecture.
Analyze legacy datasets and define optimal integration, migration, and consolidation strategies.
Develop and manage facts, dimensions, measures, and metadata aligned to business needs.
Define partitioning, refresh strategies, and performance optimization approaches.
Maintain data lineage, data dictionaries, and metadata documentation.
ETL/ELT Development & Maintenance
Build, enhance, and troubleshoot ETL/ELT pipelines using SSIS and Microsoft Fabric Dataflows.
Determine when data should be materialized in the warehouse versus exposed through views.
SQL Development
Write, debug, and optimize complex SQL, including stored procedures, CTEs, unions, and dynamic SQL.
Maintain and evolve SQL views supporting downstream reporting, dashboards, and analytics.
Collaboration & Reporting
Partner with finance, operations, and executive teams to scale customized financial and operational reporting solutions.
Translate reporting requirements into scalable technical data models.
Facilitate discussions across business and technology teams to align on long-term data architecture strategy.
Semantic Model Management
Build, maintain, and optimize Power BI semantic models and datasets.
Deploy BI solutions via VS Code, Tabular Editor, and Azure DevOps pipelines.
Support Power BI paginated reports and advanced DAX calculations.
What You Will Bring:
5-7 years of experience in business intelligence, data architecture, and ETL/ELT development.
Strong SQL expertise (CTEs, stored procedures, dynamic SQL, query optimization).
Intermediate to advanced DAX skills for performance tuning and model optimization.
Experience integrating data from major ERP systems (Syspro experience is a plus).
Deep expertise with Power BI (certification preferred).
Familiarity with AI/ML concepts, including agent-based or predictive modeling.
Experience with Microsoft Fabric, Azure Data Services, or similar cloud data platforms.
Education & Qualifications
Bachelor's degree in Data Science, Analytics, IT, or a related field; finance or accounting knowledge is strongly preferred.
Master's or MBA is a plus.
Power BI certification preferred.
Microsoft Fabric certification preferred.
Proven ability to collaborate with senior finance and business leaders.
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
Charles River Business Analyst
Senior analyst job in Chicago, IL
Are you a master translator who can bridge the gap between investment operations and technology? Do you thrive on solving complex problems and designing elegant solutions? We're looking for a talented Business Analyst to join our client's team, working with cutting-edge investment systems and collaborating with top-notch professionals.
Key Responsibilities:
Configure and enhance Charles River systems to meet evolving business needs
Analyze trading lifecycle workflows and design technical solutions
Lead requirements gathering and documentation using Agile/Scrum methodologies
Design and execute comprehensive test plans
Serve as a technical consultant for various teams, solving problems and optimizing workflows
Monitor production platforms and resolve issues
Leverage SQL expertise to conduct data analysis and validate system behavior
Collaborate on projects, staying current with Charles River capabilities and best practices
What You'll Need:
Bachelor's degree in a relevant field (business, finance, computer science)
3+ years of Charles River configuration experience
1+ year of Charles River Compliance experience
6-8 years of experience in investment management systems and business analysis
Strong SQL skills and understanding of trading lifecycle and settlement workflows
Agile/Scrum expertise and excellent analytical and problem-solving abilities
What We Offer:
Permanent opportunity with a generous salary, bonus up to 30K, and amazing benefits
World-class working environment
Opportunities for growth and professional development
Five9 Analyst
Senior analyst job in Downers Grove, IL
The Systems Analyst III is responsible for defining system scope and objectives based
on user needs, business requirements, and industry standards. This role analyzes
complex business problems, documents requirements, and translates them into detailed
system specifications.
The position operates at the highest technical level across most phases of the system
lifecycle while balancing business objectives and long-term technology strategy. A key
focus of this role is to build and enhance the voice solutions supporting the Five9
contact center platform. The analyst will develop high-quality, reliable, and
high-performing voice applications using technologies such as SIP, RTP/RTCP, IVR,
IVA, WebRTC, Web Sockets, and JavaScript.
This role requires strong technical expertise, problem-solving ability, and
cross-functional collaboration to drive exceptional customer and patient experiences.
Major Responsibilities
Application & Technical Expertise (40%)
● Serve as the Subject Matter Expert (SME) for at least one application or
functional area.
● Understand the full application stack and resolve unique or complex issues.
● Identify and learn new applications or functionality areas to expand team
expertise.
● Design, develop, and maintain utilities and applications to solve business
problems.
● Assist in planning and analyzing software strategies and system upgrades.
● Support the planning, development, and maintenance of application interfaces.
Collaboration, Training & User Support (40%)
● Foster a collaborative team environment and promote knowledge sharing across
IT and operational partners.
● Provide coaching and training to IT staff and business partners.
● Work directly with end-users to resolve issues related to daily operations and
system workflows.
● Mentor junior analysts and guide them through design, troubleshooting, and
maintenance activities.
● Support digital website technologies and related system functions.
● Partner with physicians, leaders, and business users to identify needs and define
system solutions.
● Help users understand system workflows and identify when enhancements or
new workflows are required.
Risk Management, Documentation & Governance (20%)
● Identify, analyze, and escalate risks and issues on critical initiatives.
● Analyze information and data to identify trends and recommend improvements.
● Define and communicate standards, guidelines, and best practices.
● Create system documentation, including requirements, release notes, test plans,
and training materials.
ERP Business Analyst
Senior analyst job in Kenosha, WI
We are seeking an experienced IT/ERP Project Manager to lead and drive critical technology initiatives, including our upcoming ERP system upgrade and key IT process improvement projects. This role will play a pivotal part in enhancing operational efficiency, optimizing business processes, and supporting digital transformation across the organization.
The ideal candidate will have a proven track record managing ERP implementations or upgrades-preferably with experience in QAD ERP-and leading cross-functional teams through complex IT projects. This is a hybrid role based in Wisconsin, with some on-site requirements to effectively collaborate with internal stakeholders and project teams.
Lead ERP Upgrade Initiatives
: Manage the successful execution of ERP system upgrades, ensuring projects are completed on time, within scope, and within budget.
Optimize Business Processes
: Evaluate existing workflows across departments and implement process improvements to increase efficiency, reduce manual effort, and minimize errors.
Drive Digital Transformation
: Lead company-wide digital initiatives, leveraging technology to streamline operations and enhance business performance.
Design and Deliver ERP Reporting Solutions
: Collaborate with stakeholders to develop custom ERP reports that provide actionable insights and support business decision-making.
Collaborate Across Teams
: Partner with business leaders and cross-functional teams to gather requirements, ensure alignment, and deliver solutions that meet operational needs.
Manage Risk and Change
: Identify project risks and implement mitigation strategies while leading effective change management to support smooth adoption of new systems and processes.
Project Planning and Execution
: Develop detailed project plans, manage resources, track progress, and ensure accountability to meet project milestones and deliverables.
Promote Continuous Improvement
: Research and recommend new technologies, tools, and best practices to advance the company's digitalization and process optimization goals.
Communicate Project Progress
: Provide clear and consistent updates to leadership and stakeholders on project status, risks, and achievements to maintain alignment and transparency.
Skills & Qualifications:
3+ years of IT experience in a networked environment
Bachelor's degree in Computer Science, Information Systems, or equivalent combination of education and experience
Strong knowledge of IT infrastructure, systems, and troubleshooting best practices
Proven experience managing complex IT projects, including ERP upgrades or implementations
Hands-on experience with ERP systems (preferably QAD), with an understanding of integrations, customization, and upgrade processes
Skilled in business process analysis and workflow automation
Demonstrated ability to lead digital transformation initiatives and drive technology adoption
Strong change management skills with a focus on smooth implementation and user adoption
Excellent leadership, communication, and collaboration skills with the ability to work across all levels of the organization
Strong analytical and problem-solving abilities, with a proactive approach to resolving issues
Experience working in a manufacturing or industrial environment preferred
Preferred Qualifications:
Direct experience with QAD ERP
Experience managing full-cycle ERP implementations or upgrades
Proficiency in developing custom reports within ERP systems
Cybersecurity Lead Analyst
Senior analyst job in Chicago, IL
Immediate need for a talented Cybersecurity Lead Analyst . This is a 12 months contract opportunity with long-term potential and is located in Chicago, IL(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-89141
Pay Range: $46 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Ensures implementation of secure operating systems, networks and databases for the organization.
Performs complex risk assessments and executes tests of data processing system to ensure functioning of data processing activities and security measures.
Drafts plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
Encrypts data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
Facilitates risk audits and assessments and provides recommendations for application design to ensure operating effectiveness.
Monitors analysis of system access logs, ensuring only permitted individuals have access to company information.
Reviews violations of computer security procedures and discusses procedures with violators to ensure violations are not repeated.
Trains users and promotes security awareness to ensure system security and to improve server and network efficiency.
Key Requirements and Technology Experience:
Key Skills; Microsoft Security Tools, Active Directory, Cybersecurity Operations, Investment management.
University (Degree) Preferred
3 Years Required; 5 Years Preferred.
Physical Requirements: Sedentary Work.
Lead the cybersecurity team, providing mentorship, guidance, and performance management.
Develop and execute the organization's cybersecurity strategy aligned with business goals.
Collaborate with IT leadership and stakeholders to assess risk and define security priorities.
Microsoft Security Operations
Administer and optimize Microsoft Defender for Endpoint, Identity, Cloud Apps, and Office 365.
Manage and monitor Microsoft Sentinel for threat detection, incident response, and log analytics.
Implement and maintain Microsoft Purview for data governance, compliance, and information protection.
Oversee Entra ID (Azure AD) identity and access management, including Conditional Access and Privileged Identity Management (PIM).
Conduct regular reviews of security configurations and policies across Microsoft 365 and Azure environments.
Conduct monthly Attack Simulations.
Lead threat hunting and incident response activities using Microsoft XDR and SIEM tools.
Develop and maintain playbooks for automated response in Sentinel and Defender.
Coordinate with internal teams and external partners during security incidents and investigations.
Governance, Risk & Compliance
Ensure compliance with industry standards (e.g., NIST, GDPR, LGPD, DORA, other local data privacy laws).
Conduct risk assessments and vulnerability scans; manage remediation efforts.
Maintain documentation for security policies, procedures, and audit readiness.
Promote security awareness across the organization through training and communication.
Stay current with emerging threats, vulnerabilities, and Microsoft security innovations.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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IT Business Analyst
Senior analyst job in Chicago, IL
Are you an experienced IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced IT Business Analyst to work at their company in Chicago, IL.
We are seeking a highly skilled professional with hands-on experience in end-to-end development of data modelling and expertise in leveraging Power Query and DAX. This role requires more than just experience working alongside a data modelling team; the ideal candidate will have direct, hands-on involvement in data modelling processes. Join our dynamic team in Chicago, a vibrant city known for its rich history, diverse culture, and thriving business environment. Experience the best of both worlds with our hybrid working model, offering flexibility and the chance to collaborate in person with our talented team.
Primary Responsibilities/Accountabilities:
Understand business requirements from various stakeholders and plan a solution to address data requirements.
Candidate should have hands-on experience with end-to-end development of data modelling, and leveraging Power Query and DAX.
Simply working on a team adjacent to data modelling, or managing a data modelling team is not sufficient.
Collect, refine, and prepare data for analytics and visualisation.
Develop, design, and maintain Power BI dashboards, SQL Queries, and analytics.
Define new KPIs and analyze them to form actionable recommendations.
Present to business leaders in both ad-hoc forums and routine business reviews to drive strategic decision-making.
Identify new data functionalities or enhancements needed to support better decision-making and business growth.
Solve any data or performance issues related to workbooks and data sources.
Qualifications:
Hands-on experience with end-to-end development of data modeling, and leveraging Power Query and DAX.
Degree in a quantitative field with 5 years of relevant experience.
Strong proficiency in SQL, Excel, and building dashboards using BI Tools such as Power BI.
Ability to read an ETL pipeline and collaborate with Data and Software Engineers.
Capability to design new metrics and collaborate with Data Scientists.
Experience in leading projects independently and collaborating with Operations and Finance.
Proven ability to successfully influence without authority.
Strong verbal and written communication skills; adept at working with individual contributors and senior leaders.
IT System Analyst
Senior analyst job in Cary, IL
IT Systems Analyst
The Systems Analyst will be responsible for integrating, enhancing and maintaining business systems and reporting. The Systems Analyst will work with each department and Business Analysts to gather requirements, design solutions, and streamline implementation. Additionally, the Systems Analyst will be responsible for analyzing current processes and recommend opportunities for process optimization. The Systems Analyst will report to the Director of IT.
Primary Responsibilities
Maintain existing company reporting platform, using SQL databases, Excel, Excel PowerPivot, PowerBI/Power Query, and Crystal Reports
Simultaneously improve and consolidate company reporting platform into a consistent, easy-to navigate format
Implement cross-departmental reports, eliminating overlap
Assist in ERP system troubleshooting and maintenance as needed
Maintain data integrity, interpret and analyze data, checking for data integrity and address issues when found
Train users on leveraging reports and tools, tailoring training for both power users and novices
Provide front-line assistance to users experiencing hardware and software troubles
Help team members with System issues
SQL/Power BI Training
Education
Bachelors Degree in Computer Science or Business related field
Minimum of 2 years experience in a similar or related role
Required Skills/Experience
Thorough understanding of SQL language, queries, and constructs
Strong analytical skills, ability to interpret data as it applies to the company's needs.
Excel, PowerBI, PowerPivot, and related Microsoft reporting tools
Ability to establish and maintain positive working relationships with co-workers and to communicate and interact effectively with management, users and team members at all levels through both verbal and written means.
Experience with Syspro ERP system preferred
Location
Cary IL
Job Type
Full time, Exempt
Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Accident Advantage, Critical Care Protection, Cancer Protection, Hospital Confinement, 401k - with a 3% company contribution
Big Data Consultant
Senior analyst job in Chicago, IL
Job Title: Bigdata Engineer
Employment Type: W2 Contract
Detailed Job Description:
We are seeking a skilled and experienced Big Data Platform Engineer who is having 7+ yrs of experience with a strong background in both development and administration of big data ecosystems. The ideal candidate will be responsible for designing, building, maintaining, and optimizing scalable data platforms that support advanced analytics, machine learning, and real-time data processing.
Key Responsibilities:
Platform Engineering & Administration:
• Install, configure, and manage big data tools such as Hadoop, Spark, Kafka, Hive, HBase, and others.
• Monitor cluster performance, troubleshoot issues, and ensure high availability and reliability.
• Implement security policies, access controls, and data governance practices.
• Manage upgrades, patches, and capacity planning for big data infrastructure.
Development & Data Engineering:
• Design and develop scalable data pipelines using tools like Apache Spark, Flink, NiFi, or Airflow.
• Build ETL/ELT workflows to ingest, transform, and load data from various sources.
• Optimize data storage and retrieval for performance and cost-efficiency.
• Collaborate with data scientists and analysts to support model deployment and data exploration.
Senior Analyst, Data and Insights
Senior analyst job in Chicago, IL
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Animal Hospitals and Chapter Aesthetic Studios. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Data & Insights supporting our WellNow Urgent Care brand. This role is responsible for leveraging data and transforming it into insights and reporting that can be utilized across all levels of the organization. This role will be engaged in driving the business both through support of our business partners in both the offices and field teams along with informing strategy for our Executive Leadership Team.
Responsibilities
As a Senior Analyst, Data & Insights you will be responsible for:
Supporting the WellNow brand through the development of a common approach and infrastructure to data sources built to support enterprise-wide reporting
Capture and translate business requirements for reporting from executive leadership
Developing key data sources in BigQuery through use of SQL, Power BI, or other reporting languages & tools
Synthesizing insights from various data sources and presenting data in an easy-to-read manner
Become organizational expert on data sources and how to extract data from all systems.
Ability to combine multiple data sources; strong attention to detail and data integrity.
Work across departments to understand how their work impacts the performance of the business deriving metrics to measure results
Identify key opportunities to drive transparency and turn data into insights and action.
Leading organization in implementing a standardized, consistent approach to reporting, with a strong focus on user experience to drive usage.
Utilizing data to uncover trends and insights, connecting changes in operational metrics to broader business performance, and craft compelling narratives that inform stakeholders and drive strategic decision-making.
Ad-hoc analytical projects as needed.
Minimum Education and Experience
BA or BS in Data Analytics, Finance, Business or other degree with equivalent work experience in analysis or insights-based roles.
3+ years of experience in data analytics or similar analysis-driven roles required. Required experience partnering with both key business stakeholders and IT departments.
Experience writing in SQL or BigQuery is required. Experience using data visualization software like Tableau or PowerBI is required.
Ability to find and query appropriate data from databases, along with validating and reviewing data and reports for accuracy and completion
Excellent communication and interpersonal skills are required. Experience managing cross-functional projects with multiple stakeholders is desirable.
Advanced skills with Microsoft Excel and PowerPoint are required.
Ability to excel in fast paced environment, take direction, and handle multiple priorities
Annual Salary Range: $87,500-105k, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
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Sourcing and Procurement Analyst
Senior analyst job in Chicago, IL
Salary: $90k-$110k + bonus
Hybrid: 3 days onsite, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
5-7 years of progressive experience in procurement, specifically in the technology space including contracting, sourcing and negotiations
Successful track record in a large procurement organization
3+ years' Technology procurement experience
Excellent verbal and written communication skills
Strong negotiation expertise with an understanding of key contracting concepts and legal terms
Ability to translate business requirements into agreements
Ability to lead cross-functional teams and reach consensus
Knowledge of financial analysis and management.
Knowledge of IT asset management.
Responsibilities
Identify and evaluate procurement opportunities in alignment with strategic, operating and financial objectives. Lead the negotiation and purchase of goods and services with a focus on the technology category. Partner with internal business clients to ensure that purchased goods and services meet their needs. Proactively seek ways to drive down total cost of ownership through competition and vendor relationships.
Manage projects against an approved plan and objectives to ensure that commitments are met by monitoring, assessing and resolving variances in budget, timing or quality of work.
Lead the negotiation strategy and negotiation team for agreements that deliver value to our stakeholders ensuring service, quality and added value maximizing the supplier's capabilities
Provide proactive, high-value procurement and contract negotiation consultation to the business through thorough understanding of the business needs.
Drive sourcing and procurement plans for products, services and solutions that will optimize year-over-year total cost of ownership
Lead the development and management of RFP, RFQ and RFI
Identify and leverage relevant third-party market intelligence sources.
Develop and maintain relationships with stakeholders (IT, business, legal, TPRM, vendor management, finance, and vendors) to lead major sourcing programs.
Collaborate effectively across organization levels, functions and lines of business to realize procurement goals and objectives
Senior Data Analyst - PowerBI Dashbords
Senior analyst job in Chicago, IL
W2 or c2c
Local preferred - Hybrid role
Need to have creating of PowerBI dashboard experience
A Data Analyst interprets data and turns it into information which can offer ways to improve a business thus affecting business decisions.
Data Analysts gather information from various sources and interpret patterns and trends as such a Data Analyst job description should highlight the analytical nature of the role.
Once data has been gathered and interpreted the Data Analyst will report back what has been found in a comprehensive study to the wider business/relevant colleagues.
Primary Responsibilities:
Collaborate to design and develop schemas and data acquisition transformations and data integration.
Develop and utilize software to interface big data and relational solutions.
Design and implement solutions for metadata data quality privacy management.
Support and consult with the development staff. Collecting and interpreting data Analyzing results
Reporting the results back to the relevant members of the business
Identifying patterns and trends in data sets Working alongside teams within the business or the management team to establish business needs
Defining new data collection and analysis processes
Qualifications:
Technical Degree or related work experience
Ability to analyze existing tools and databases and provide software solution recommendations.
Ability to translate business requirements into non-technical lay terms.
High-level experience in methodologies and processes for managing large scale databases.
Demonstrated experience in handling large data sets and relational databases.
Sr Epic Application Analyst
Senior analyst job in Chicago, IL
Type : Permanent Role
REMOTE ROLE
MUST BE Citizen or Green Card
Experience working in a hospital or other health care organization.
This position develops, builds, and modifies Epic applications. Writes documentation specifications, fact-finding and analyses.
results and proposes solutions or recommendations. Builds, configures and/or modifying applications using existing application
tools. This role performs complex analysis, design, development, testing and support services for Epic applications. Leads and
monitors midsize to large scale projects within multiple functional departments. Exemplifies the Rush mission, vision and values
and acts in accordance with Rush policies and procedures.
Responsibilities
•Leads and monitors midsize to large scale projects within multiple functional departments.
•Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
•Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for
optimal utilization of Epic applications.
•Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
•Performs builds, upgrades, and system enhancements as needed.
•Supports applications throughout all phases of implementation.
•Delivers post-implementation training, support, troubleshooting, and maintenance.
•Configures vendor applications and products.
•Maintains system documentation and develops system specifications and procedures.
•Defines and documents user requirements.
•Applies project planning and project management methodologies.
•Coordinates and leads short duration projects; monitoring project process, progress and results.
•Develops test plans, prepares test data and performs system testing.
•Provides on-site user support during implementations.
•Takes on-call for system application support at scheduled times.
•Audits data entered by end users.
•Troubleshoots and tracks issues and problems.
•Applies systems development methodology to solve problems.
•Handles multiple assignments simultaneously.
•Other duties as assigned.
Other Information
Required Job Qualifications:
•Bachelor's degree.
•5 years of Epic application experience.
•An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor's.
•Epic certification(s).
•Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information
systems technology such as Microsoft Office Products.
•Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established
deadlines.
•Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating
time across more than one project, and meeting established deadlines.
•Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and
technical solutions.
•Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
•Detail oriented, strong analytical, organizational, and problem-solving skills.
•Excellent oral and written communication skills with technical and clinical audiences.
•Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.
Preferred Job Qualifications:
•Experience working in a hospital or other health care organization.
Data Analyst - Statistician
Senior analyst job in Chicago, IL
We're looking for a data-driven professional to join our team as a Data Analyst - Statistician, responsible for turning complex data into actionable insights that drive business decisions. In this role, you'll evaluate usage, adoption, and efficacy systems, uncover data mining opportunities, and integrate findings with traditional KPIs. You'll also support analytical projects, guide data formatting and availability, and deliver impactful reports, scorecards, and dashboards.
What You'll Do:
Analyze and interpret large datasets to identify trends and opportunities.
Evaluate system performance and effectiveness, integrating insights with KPIs.
Provide analytical support for cross-functional projects.
Design and share reports, dashboards, and scorecards to inform stakeholders.
Collaborate with teams to ensure data accessibility and quality.
Perform additional duties as assigned by your manager.
Core Competencies:
Data Analysis & Interpretation: Ability to transform complex data into actionable insights.
Excel Expertise: Advanced skills in pivot tables, VLOOKUP, Power Query, and data visualization.
Tableau: Skilled in creating interactive dashboards and optimizing performance.
Snowflake: Hands-on experience with data warehousing and efficient SQL queries.
SQL Proficiency: Strong ability to write and optimize queries for data extraction and analysis.
Business Acumen: Align data strategies with organizational goals.
Collaboration & Communication: Work effectively with product owners, engineers, and stakeholders.