Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew.
You will report to the **Assistant Cruise Director**
Level: **2 1/2 striped officer**
**Responsibilities :**
+ Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians.
+ Inspire and motivate performance, provide leadership, mentorship, training, and onboarding.
+ Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary.
+ Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms.
+ Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed.
+ Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation.
+ Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team.
+ Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent.
+ Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities.
+ Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects.
+ Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay.
+ Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs.
+ Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements.
+ Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App.
+ Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges.
+ Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise.
+ Complete daily reports outlining show quality and any issues needing attention.
+ Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow.
**Basic Qualifications :**
+ 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management.
+ Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred.
+ Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams.
+ Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments.
+ Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs.
+ Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example.
+ Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms.
+ Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards.
+ Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus.
**Preferred Qualifications:**
+ Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management.
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1324878BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
$57k-81k yearly est. 11d ago
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Sr Manager Digital Retail- Strategy & Dealer Tools
Ford Motor Company 4.7
Senior manager job in San Juan, PR
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your analytical skills and knowledge of technical systems to help create experiences and vehicles that are as smart as you are.
**In this position...**
Ford's Digital Retail Experience team - as part of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive SeniorManager Digital Retail Experience -- Strategy & Dealer Tools Leader to interpret and generate strategic insights from dealer-facing tools and systems that support the digital retail experience. Leveraging these insights, the successful candidate will identify current gaps and future opportunities for improvement, assist in defining key metrics, and ensure our omnichannel system is optimized to achieve established KPIs. This Leader will collaborate closely with dealer operations and product management, serving as the subject matter expert (SME) for dealer tools and systems throughout the purchase-to-delivery journey.
Although this position is remote, we have a strong preference for local candidates able to work hybrid 4 days/week in our Dearborn, MI office. Relocation assistance may be available for qualified candidates. For remote candidates we prefer those who live in EST or CST areas.
**What you'll do...**
+ Champion the customer experience on digital retail, utilizing research, data, critical thinking, human-centered design principles to ensure our greater org delivers on our customers' expectations and needs, while streamlining the dealer process and providing dealer sales efficiency.
+ Advocate for dealer efficiency with digital retail at Point of Sale including integration with Tier 1, Tier 3 websites, and in dealerships, ensuring that dealer needs are prioritized and addressed.
+ Partner with our tech partners to design our long-term Dealer tech stack strategy for commerce, ensuring alignment with organizational goals and dealer needs.
+ Work with the head of Digital Retail Experience and Dealer Operations to design and implement a plan for dealer adoption, ensuring that changes are effectively communicated and embraced throughout the network.
+ Lead team responsible for:
+ Defining requirements for dealer-facing tools and work with partners to deliver solutions that support excellent omnichannel experience.
+ Monitoring quality and tracking key metrics, ensuring digital retail performance meets standards enabling ongoing improvement.
**You'll have...**
+ Bachelor's degree or equivalent combination of relevant education and experience.
+ 10+ years of experience in delivering Dealer technology that supports selling a vehicle - roles include:
+ Business strategy
+ Technology strategy
+ Dealer engagement
+ 3+ years of OEM/Dealership Relations experience/exposure
+ 3+ years of leadership/manager experience that include:
+ Creative problem-solving skills, strategic thinker, and high degree of intellectual curiosity to address business problems
+ Resilient leader who understands need to drive enterprise-wide alignment and displays influencing skills at all levels
**Even better, you may have...**
+ Master's Degree
+ Extensive experience in Ford Dealer & Field facing roles
+ Track record of success in the full lifecycle of product management and leading end-to-end product development that include: providing product vision and roadmaps, writing or leading exceptional PRDs, and bringing to market high visibility and complex products.
+ Customer centric approach with a 'consumer first' mindset
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:
+ Immediate medical, dental, and prescription drug coverage
+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
+ Vehicle discount program for employees and family members, and management leases
+ Tuition assistance
+ Established and active employee resource groups
+ Paid time off for individual and team community service
+ A generous schedule of paid holidays, including the week between Christmas and New Year's Day
+ Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here:
***************************** (************************************************************************************************************************************************************************
This position is leadership level 5.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
Although this position is remote, it will be hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates
\#LI-remote
\#LI-LA1
**Requisition ID** : 55628
$73k-98k yearly est. 54d ago
Senior Manager, Clinical Management (Early Phase)
Otsuka America Pharmaceutical Inc. 4.9
Senior manager job in San Juan, PR
Under the direction of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of Otsuka clinical studies, including coordination with other relevant parties (e.g., other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution and completion of clinical trials according to applicable regulations and guidance; ICH Guidelines Good Clinical Practices (GCP), and Otsuka SOPs, within agreed-upon timeframes and budget.
****
- Provides oversight and management of clinical studies at Otsuka, including planning, execution, and completion of clinical trials according to all applicable regulations and guidance, ICH/GCP, and Otsuka SOPs.
- Contribute to the development and review of all critical clinical study documents, including clinical protocols, informed consent forms, or other study-related clinical documents.
- Provide input into and approval of the identification, evaluation, and selection of CROs, outside vendors (e.g., central labs, central IRB, IVRS, etc.), and investigative sites.
- Provide leadership and guidance to clinical team to ensure all clinical study activities are completed in accordance with applicable regulations and guidance; ICH GCP, and Otsuka SOPs.
- Communicates and coordinates clinical project-related activities and progress across all relevant cross-functional departments.
- Provide management personnel with timely updates on progress and changes in scope, schedule, and resources as required.
- Participate in forecasting study expenditures and resourcing needs.
- Ensure internal clinical team and vendors manage and monitor study-related budget and expenses to meet forecast.
- Provide timely communication of any variances in budget forecast to the Director/Associate Director.
- Establish communication flow with CRO and investigative sites to maximize compliance with study protocol.
- Provide oversight of ESP in its conduct of the day-to-day operations of assigned trial(s), as assigned.
- Participates in ongoing review of clinical trial data focusing on data integrity, trending and consistency.
- Supports project level inspection readiness activities, including responsibility for ensuring the completeness, timeliness and quality of the TMF.
- Serve as Clinical Management representative for review of protocols within and across portfolios, as assigned.
- Participate in program-level risk mitigation strategies and collaborate with ESPs on study-level risk mitigation and management activities.
- Represent Clinical Management in departmental and cross-functional initiatives, as assigned.
- Leads and/or contributes to assigned departmental, ESP and corporate standardization and continuous improvement efforts.
- May have supervisory responsibilities including:
+ Coordinating the training and onboarding of new employee(s) on corporate culture, corporate goals/vision and departmental policies and processes.
+ Assuring compliance with departmental, SOP, compliance, and corporate training
+ Ensuring assigned staff have access to all required materials, systems, and training to complete job responsibilities.
+ Setting clear performance expectations and individual development plans and providing specific and frequent feedback to the employee on his/her performance.
- Performs other duties, as assigned.
**Qualifications/ Required**
Knowledge/ Experience and Skills:
- Comprehensive knowledge of clinical operations, drug development process, roles, and responsibilities of individuals within the project team, standard operating procedures (SOPs) and GCP/ICH regulations.
- Thorough knowledge of contract research organizations (CROs), outsourcing, and evaluation of work performed against vendor Statement of Work (SOW).
- Strong understanding of the clinical and scientific basis for assigned clinical program, with the ability to translate that knowledge in operational management.
- Strong understanding of global regulatory requirements.
- Strong communication, organization, planning, analytical, problem solving, and people management skills.
- Demonstrated experience with working with the Microsoft suite of programs (e.g., Word, Excel, PowerPoint, Outlook, etc.)
- Good understanding of clinical trial related software (e.g., eCRFs, IRT, CTMS, etc.).
- Ability to travel up to 25%.
**Educational Qualifications**
Required:
- Bachelor's Degree or Registered Nurse (RN). Minimum of 10 years industry experience with seven (7) years in clinical trial management experience.
Preferred:
- Previous supervisory experience.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$150k yearly 11d ago
Senior Manager, Value Realization Leader
UKG 4.6
Senior manager job in San Juan, PR
**Why UKG** : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are looking for a dynamic SeniorManager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities:**
People Management
- Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement.
- Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals.
- Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities.
Strategy Execution & Alignment
- Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
- Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
- Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
Value Realization & Impact Tracking
- Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence at Scale
- Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations.
- Provide executive-level visibility through oversight of reporting and storytelling frameworks.
Change Leadership & Talent Development
- Lead and ensure organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency
**About You **
**Basic Qualifications :**
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement.
- 12+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management),
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
- Agile coach experience a plus
**Core Competencies**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************
The pay range for this position is $129,500 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$129.5k-180k yearly 10d ago
Manager, CX Strategy & Implementation
The Hertz Corporation 4.3
Senior manager job in San Juan, PR
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$100k yearly 60d+ ago
US Senior Pay & Time Manager
GE Aerospace 4.8
Senior manager job in San Juan, PR
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$117k-160k yearly 39d ago
Motion Systems Group Manager
General Motors 4.6
Senior manager job in San Juan, PR
Drive the Future of Automotive Experiences, Join Our Human Interface Design Team! Are you passionate about crafting intuitive, beautiful, and human-centered digital experiences across vehicles, web, and mobile platforms? Our Human Interface Design (HID) team is redefining how people interact with automotive technology both inside and outside the vehicle. From in-vehicle displays to connected apps and foundational design systems across software and hardware, we create seamless experiences that feel effortless, engaging, and safe.
**Work Arrangement:** This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
**What We Do**
+ **Understand Drivers & Passengers:** We dive deep into user research to uncover real needs and behaviors on the road and beyond.
+ **Design Across Platforms:** From infotainment systems to mobile apps and web portals to hardware switch configurations, we build cohesive digital ecosystems that connect users to their vehicles and services.
+ **Build Strong Foundations:** We develop scalable design systems and interaction models that ensure consistency, accessibility, and innovation across all touchpoints.
+ **Innovate Interactions:** We define how users navigate voice controls, advanced driver-assist features, and connected services.
+ **Champion Safety & Accessibility:** Every design is inclusive, distraction-free, and aligned with global safety standards.
+ **Collaborate Across Teams:** We work hand-in-hand with engineers, product managers, interior and exterior designers and UX researchers to bring ideas to life.
**Why Join Us?**
+ **Impact at Scale:** Your designs will shape the driving and digital experience for millions of users worldwide.
+ **Creative Freedom:** Explore bold ideas and push the boundaries of automotive and digital design.
+ **Continuous Growth:** Learn from a team of experts and stay ahead in the rapidly evolving mobility and tech landscape.
+ **User-First Culture:** Every decision starts with empathy for the driver, passenger, and digital user.
If you're ready to design the future of mobility we'd love to meet you!
**The Role**
**Motion Systems Group Manager**
The Motion Systems Group resides in Vehicle OS under Human Interface Design; this is where GM's UX becomes real inside the digital cabin. Motion is one of the most powerful tools for clarity, emotion, and brand expression in the vehicle experience. The Motion Systems Group defines how the interface behaves; how it transitions, responds, guides, and communicates across every GM brand. This team ensures that movement is not decoration but a system with logic, consistency, and depth.
This role shapes how GM's brands feel through motion. The right manager will balance vision and pragmatism, helping establish a kinetic identity that future-proofs GM's digital experience. As the Motion Systems Group Manager, you will lead the team responsible for the full motion language of GM's in-vehicle ecosystem: interface animation, motion principles, timing models, expressive brand behaviors, and scalable kinetic systems. You'll guide the creation of motion guidelines, reusable libraries, and high-fidelity animations, partnering with engineering, UX, Identity, 3D, and Sound to ensure motion is cohesive and technically achievable.
This team works best when led by someone who sees motion as a way of thinking. You'll bring structure, critique, and high craft to a discipline that deeply influences usability and brand perception. Culturally, we operate in open, collaborative environments; designers here move fluidly between exploration and refinement and care passionately about detail and meaning. We expect a leader who can coach deeply in craft, articulate the why behind motion decisions, and build systems that empower product teams; not constrain them.
This is not a maintenance or marketing role; it's a leadership position shaping how GM's brands express themselves in every interaction a driver sees and feels. The right leader will understand this is a long-term responsibility with a lasting impact on GM's future.
**Your Primary Focus**
**- Build and Curate the Motion Team**
Scale, onboard, mentor and grow this team into a trusted team of experts instilling repeatable, achievable and successful practices.
**- Motion Design**
You live in movement and time, defining the flow, rhythm and choreography of the interface so every brand interface moves with purpose.
**- UX Motion Strategy**
Articulate, Craft and own the UX motion strategy side by side with your team.
**What You'll Create**
**- Motion Design**
High-quality animation for product, vision, and storytelling use.
**- Interface Animation + Art Direction**
Micro-interactions, transitions, gestures, system behaviors.
**- Motion Guidelines**
Rules for timing, easing, behavior, and system dynamics.
**- Motion Principles**
The conceptual foundation for how motion behaves across GM brands.
**- Motion Systems**
Scalable, reusable structures for motion across platforms.
**- Motion Library**
Exportable, documented solutions across brand, platform, and feature sets.
**- Support for Video Creation**
Motion overlays, animation sequences, transitions, UI kinetic treatments for marketing or leadership storytelling.
**Your Skills & Abilities (Required Qualifications)**
+ 10+ years of professional experience in Motion Design and or UX Design
+ A portfolio of work that showcases your ability to tell stories through your visual craft. You must be able to create in addition to leading the team, lead by example.
+ Self-starter with strong autonomy. You're comfortable identifying problem areas, tackling them independently, and sharing your findings. You create clarity rather than waiting for it to be provided.
+ Deep understanding of human interface design best practices.
+ You can iterate quickly, form a clear design point of view, and navigate cross-functional feedback.
+ You can sell motion, you can craft a narrative, you are highly descriptive to communicate and convey why one motion execution works over another. You are willed to champion a design and can back it up with clear discernible examples, not opinions.
+ Strong design sensibility, passion for brand, love for cars. You love the process of design but understand the best brand and UX results utilize restraint and balance.
+ High comfort level with technical complexity. You pick up new terminology quickly and have experience working with engineers, product managers, and other partners to understand requirements and functionality.
**What Will Give You A Competitive Edge (Preferred Qualifications)**
+ 3+ years of professional experience as a people leader of a team
+ Examples of global motion executions and how and why they differ
+ Motion systems, principles and rules established and launched as guidelines
+ Experience designing content for non-traditional interfaces (e.g., automotive, voice, or wearable devices)
**Portfolio Submission**
To be considered for this position, you will need to submit a portfolio in addition to your resume and profile. We strongly recommend linking your online portfolio in the "website" section of the application. If your portfolio is not available online, please follow the instructions below to upload your portfolio as a separate attachment as you did with the resume. Please NO dropbox files or Google docs.
To submit portfolio file:
Save your portfolio as a PDF document. Name your portfolio your LAST NAME_FIRST NAME. Example: Candidate name is John Smith. Portfolio PDF file name is: Smith_John.pdf Upload as an attachment - you may have to condense the file.
**Relocation:** This job may be eligible for relocation benefits.
**Sponsorship:** GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORHOP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Total Rewards | Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (******************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************** .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$81k-95k yearly est. 6d ago
PD Project Mgmt Spec
Cencora
Senior manager job in Villalba, PR
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary of Role:
An individual contributor with responsibility in our technical functions to advance existing technology or introduce new technology and therapies. Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering R&D, systems or initiatives related to new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills.
Responsibilities:
Responsibilities may include the following and other duties may be assigned.
Leads or leverages cross functional teams to evaluate, develop and manage projects for new product development and ongoing lifecycle management of products, processes and therapies.
Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
Manages the development and implementation process of a company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products and processes.
Reviews status of projects and budgets; manages schedules and prepares status reports.
Monitors the project from initiation through delivery.
Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients.
Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project's key stakeholders.
Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.
Shift: Administrative
Location: Villalba, PR
Education:
Requires broad management knowledge to lead project teams in one department. Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function. Requires a Baccalaureate degree.
Preferred Qualifications:
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties
Receives assignments in objective oriented terms; has latitude to reinterpret objectives.
Project Management and Microsoft Project operational / proficient skills.
Years' Experience Required: 5+ years
Skills:
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
This position is for a fixed term contract supporting one of ECHO Consulting Group (a Cencora company) partners on site at their facility.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: Echo Consulting Group Inc
$69k-99k yearly est. Auto-Apply 6d ago
Global IP Program Manager
El Comeback
Senior manager job in San Juan, PR
***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***
As a Global IP Program Manager within the Program Management Office (PMO), you will play a key role in the strategic coordination of research and engineering initiatives that support our global intellectual property (IP) and innovation programs. You'll work with cross-functional technical teams and senior project managers to help organize project execution, track deliverables, and ensure alignment across our distributed R&D organization.
This position, based in our Puerto Rico office, offers an exciting opportunity to develop your program management skills in a global, technical environment. You'll be mentored and coached by senior members of the PMO as you grow into a leadership role within our international R&D operations.
Key Responsibilities
Coordinate global IP and R&D projects, ensuring clear communication, timeline tracking, and milestone completion across regions and teams.
Support senior PMO members in developing and maintaining project plans, schedules, and status updates for leadership.
Facilitate collaboration between research, engineering, and operations teams, documenting decisions, requirements, and progress.
Contribute to process improvements, helping design and refine templates, tools, and reporting mechanisms that enhance project visibility and consistency.
Assist in tracking IP development workflows, including idea submission, evaluation, and progress through internal review stages.
Help monitor project metrics, risks, and dependencies to ensure alignment with strategic goals.
Support Agile practices, such as sprint planning and retrospectives, and promote clear accountability across distributed teams.
Collaborate on resourcing and onboarding for offshore and partner teams involved in global R&D and IP development.
Qualifications
3-5 years of total work experience and at least 1-2 years of experience in project coordination, technical operations, or an equivalent program support role.
Professional exposure to engineering, research, or innovative programs preferred.
Strong organizational and communication skills, with a proactive and detail-oriented approach.
Familiarity with project management tools such as Jira, Confluence, or Asana.
Ability to work effectively across time zones and in distributed team environments.
Interest in developing program management and Agile delivery skills through mentorship and hands-on learning.
***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.***
Required Skills:
Development Offers Management Skills Organization Search Project Coordination Operations Collaboration Program Management Sprint Planning Templates Asana Accountability Onboarding Agile Deliverables Metrics Confluence Communication Skills JIRA Research Planning Design Engineering Project Management Leadership Communication Management
$45k-50k yearly est. 4d ago
Center Manager in Training
Biolife Plasma Services 4.0
Senior manager job in San Juan, PR
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior Operations Management Trainee (Senior OMT)**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 220+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with seniormanagement.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
California - Virtual
**U.S. Base Salary Range:**
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
California - Virtual
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$40k-59k yearly est. 60d+ ago
General Manager - Puerto Rico
Keolis America 3.6
Senior manager job in San Juan, PR
Keolis is hiring a General Manager to lead our Puerto Rico operations. The ideal candidate will bring proven Transit Industry experience and be open to relocating to Puerto Rico. Compensation Range: $115,000 - $135,000 (commensurate with experience)
Knowledge and Experience:
Minimum 5 years as a General Manager, and AGM or senior leadership role.
Management experience with accountability for safety, performance and Profit/Loss
Bachelor's Degree or equivalent training and experience
Has evidence of experience and accountability for emergency planning, incidence response and safety management in a [mode] environment.
Experience and accountability for emergency planning, incidence response and safety management in a [mode] environment.
Experience of PPPs is an advantage
FRA/FTA/ regulator
Skills:
Inspirational and motivational leader
Work well as part of a team
Possess excellent communication, interpersonal and decision making skills
Will be fluent in English with excellent written and verbal communication skills
Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
Will have the ability to identify and solve problems in a structured and analytical way
Must have experience in dealing with Clients and various stakeholders such as Emergency Services providers
Bilingual (Spanish) preferred
Key Accountabilities:
Strategic Planning and mobilization
Lead the mobilization of the contract to commence passenger services safely, on time, on budget and meeting the required contractual milestones.
Develops the integrated annual business plan within the wider KTA plan, including a look back at the bid and looking forward, taking into account what has changed
Leads the delivery approach, key milestones, dependencies, scope, effort, resources, budgets and quality to include:
Resourcing for organizational performance optimization
Identification of key business priorities
Identification of organizational synergies
Recommendation of differential investment
Monitor the delivery of the business plan and the performance improvements targeted. Lead the creation and maintenance of the monthly visualization room, leveraging from the process to drive employee engagement and performance continuous improvement.
Report (at a minimum) monthly to the relevant Manager (RVP or CEO) on the property's overall performance, encompassing all KeoLife pillars.
Safety
Be Accountable for the overall organizational safety performance
Ensure all relevant statutory and regulatory safety policies are applied and adhered to
Ensure Safety governance is in place, continuously bringing safety performance and adherence to processes to the forefront.
Create and maintain a just culture within the organization where all employees are treated fairly and justly and understand their contribution to the organization's safety culture.
Drive continuous improvement in safety performance resulting in sustainable improvements to all lead and lag indicator improvements E.g. AFR and IFR.
Contribute to the safety culture through displaying exemplary safety oriented behaviors
Operational Performance (Operations and Maintenance)
Accountable for the planning, delivery and continuously improvement of the passenger service delivery, as specified by the client.
Lead the implementation, monitoring and continuous improvement of the operations and maintenance processes, ensuring Keolis' best practices are in place (eg. Asset Management System, Operational System)
Monitor, report and actively improve the operational performance of the organization, such as OTP, service delivery, revenue hours/mileages delivery, fleet availability and reliability…
Work in collaboration with our client and our communities to plan and deliver special event services
Drive an asset management approach focused on asset safety, availability and reliability to meet short, medium and long term requirements.
Assist client in the development of asset replacement decisions, positioning Keolis as a long term strategic partner.
Customer Satisfaction
Accountable for the organizations' overall customer experience
Implement, monitor and maintain customer centric processes (passenger information, passenger experience and passenger feedback as a minimum), bringing Keolis' best practices in the organization and ensuring continuous improvement in every customer experience.
Lead a customer oriented culture where all staff ‘think like a passenger'
Assure the investigation, response and procedure improvements occur as they relate to customer comments.
Support a network wide customer satisfaction approach through promoting inter-modality in collaboration with the client and other operators.
Employee Engagement
Set the tone of leadership throughout the organization through implementation of the Keolis management principles
Lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives.
Lead the seniormanagement team and create a positive, collaborative, team oriented environment in which they can work effectively
Build the talent pool to ensure future capability to deliver the organizational business plan
Lead the Union relationship:
Understand and monitor compliance to the ratified CBA
Plan and lead CBA negotiations
Manage union relationships to be productive and enable win-win outcomes.
Drive an improvement in the employee experience enabling improvements in all employee related KPIs including: employee turnover, unplanned absenteeism, driver headcount.
Drive employee survey participation and deliver local action plans to continually improve employee experience and engagement.
Economic Performance
Accountable for economic performance - budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process.
Monitor and manage costs of the organization to ensure delivery against the authorized budget.
Drive financial improvement across key drivers of performance:
Lead improvement in key revenue streams, such as liquidated damages and delivery of revenue hours/mileage
Drive the critical link between labor performance and financial performance, ensuring a strong understanding and alignment of the operational decisions to our financial performance - without compromising safety, operational performance and employee engagement
Ensure any opportunities for procurement initiatives have been explored and deliver
Monitor and drive improvement in the organizational claims management, ensuring best value for money is achieved within the context of the organization's safety performance
Improve financial performance of the business in a sustainable manner
Client Relationship and external relationships
Accountable for the quality of relationship with client
Put in place contract governance to ensure best practice contract management.
Manage the contract with the client with thorough review of contractual compliance, and act on any gaps, including actions coming from the annual contractual audit.
Identify opportunities to improve delivery against the contract within the shareholder expectations to develop win-win outcomes for operator and client in accordance with our value of ‘we commit'.
Monitor and assure the quality of the Stakeholder relationships for the organization.
Ensures that the organization remains sensitive to key stakeholders (associations, user associations, etc..) and so becomes and remains a known and respected contributor to the growth and prosperity of the region.
Attend client boards meetings and report key messages to key internal contacts.
Additional Statements:
Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
INDHP
$115k-135k yearly 6d ago
General Manager
Upturn Co
Senior manager job in San Juan, PR
Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition.
Facilities Manager Job Duties
Keeping an area clean, safe, and in good working condition and having good supervisory skills.
Responsibilities usually include:
1) Using CMMS and schedule for cleaning and maintenance of the facility.
2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis.
3) Ensuring adequate lighting in all areas.
4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist.
5) Maintaining precise records of the working condition of the facilitys equipment.
6) Directing responsibilities to other staff members and evaluating their performance.
7) Preparing and conducting safety training programs.
8) Implementing new technology into processes if required.
9) Suggesting and discussing areas for improvement with management.
10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them.
11) Establishing and overseeing recycling operations where required.
12) Making building
Facilities Manager Knowledge and Skills
1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner.
2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines.
3) A keen attention to detail, especially the ability to quickly spot threats to safety.
$44k-79k yearly est. 60d+ ago
General Manager
D.C. Global Talent Inc.
Senior manager job in San Juan, PR
Job DescriptionGeneral Manager
Salary: Negotiable (Executive-level compensation package)
We are seeking a highly experienced General Manager to lead a large-scale, full-service luxury resort destination in Puerto Rico. This role requires a proven hospitality executive with deep operational expertise across rooms, golf, food & beverage, and resort amenities, as well as the strategic mindset to support continued growth, including the launch of a residential component.
This is a high-visibility leadership role with full P&L responsibility, overseeing a complex operation with 400+ guestrooms, multiple golf courses, and diverse revenue streams.
Key Responsibilities
Provide executive leadership and strategic direction for all resort operations
Oversee financial performance, budgeting, forecasting, and profitability
Lead and develop a large, multi-department leadership team
Ensure exceptional guest experience across lodging, golf, dining, and amenities
Drive operational excellence, brand standards, and service culture
Partner with ownership and corporate stakeholders on long-term strategy
Support the development and integration of a residential offering
Champion compliance, safety, and risk management initiatives
Qualifications
Proven experience as a General Manager of a large, complex resort
Demonstrated success managing 400+ room properties with multiple amenities
Strong background in golf resort operations required
Experience with mixed-use or residential-hospitality developments preferred
Spanish fluency strongly preferred (not required)
Willingness and ability to relocate to Puerto Rico
Strategic, hands-on leader with strong financial acumen
Must be legally authorized to work in Puerto Rico without employer sponsorship.
$44k-79k yearly est. 4d ago
Medical Group Patient Access Manager
Intermountain Health 3.9
Senior manager job in San Juan, PR
The Med Grp Patient Access Manager leverages expertise to collaborate with end users, operational leadership, revenue cycle teams, and ITDS. This leader provides on-site support through rounding, assessments, training, and identifying efficiency opportunities, as well as promoting standardized workflows and recommending system optimizations. The leader supports patient access activities such as workflow documentation, denial prevention, cash collections, estimates and referral management; and serves as a subject matter expert in patient registration, scheduling, check-in/check-out, point of service collections, cash management, and authorizations. This role is pivotal in providing direct end user support for department improvement and education related to patient access and revenue cycle. Provides direct project support for new clinics, departments, and acquisitions projects.
**Essential Functions**
+ Develops and implements strategies to improve the Med Grp Patient Access work culture including comprehensive training and skill development.
+ Works with Clinic personnel to optimize and standardize scheduling, check-in, check-out, and financial service activities within the clinic / department.
+ Actively participates on committees to achieve efficiencies and desired outcomes; ensure follow-up on action plans (operating processes, policies and procedures, denial prevention, revenue enhancements) and monitors success.
+ Monitors quality and manages workload to include patient work queue, claim edit, referral and order work queue management.
+ Communicates and models the values of Intermountain Health and the Medical Group through orientation, development, mentoring, performance feedback, leadership rounding and evaluation of staff.
+ Works with Clinic Managers to ensure functions related to front end activities are operating in optimal performance.
+ Works with Clinic Managers to plan and implement strategies relative to front end activities.
+ Maintains liaison with medical and other professional and departmental staff in administering policies and procedures regarding revenue cycle activities, patient access and flow.
+ Resolves issues relating to patient access (clinic) services and processes.
+ Enforces regulatory and compliance requirements (HIPPA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures
**Skills**
+ Revenue Cycle Management (RCM)
+ Patient Registration
+ Scheduling
+ Referral Management
+ Authorizations
+ Patient Care Coordination
+ Medical Billing Systems
+ System Optimization
+ Training and Education
+ Collaboration
**Qualifications**
**Required**
+ Demonstrated experience in a revenue cycle or patient access role.
+ Demonstrates ability to train and develop others.
+ Ability to travel and round monthly within assigned clinics.
+ Demonstrates strong knowledge of the Patient Access function within a revenue cycle.
**Preferred Qualifications**
+ Three (3) years of work-related experience in Patient Access and revenue cycle operations
+ Associate's degree in healthcare administration or related field from an accredited institution. Education is verified.
+ Demonstrates strong knowledge of the EPIC system.
+ Patient Access Certifications
+ Must reside in UT
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$29.15 - $44.98
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$49k-69k yearly est. 6d ago
Casino General Manager
Rio Mar Hospitality Management
Senior manager job in Ro Grande, PR
The Casino General Manager is responsible for overseeing all aspects of casino operations, ensuring the establishment delivers exceptional guest experiences while achieving financial goals. This includes managing gaming operations, food and beverage services, and entertainment offerings. The role requires strategic planning, team leadership, compliance management, and a deep commitment to maintaining a safe, enjoyable environment for guests and employees alike.
Education & Experience
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• 7+ years of progressive leadership experience in casino or hospitality management.
• Proven track record in financial management, customer relations, and operational oversight.
• Demonstrated success in leading large teams and managing multi-department operations.
• Advanced knowledge of casino operations, gaming laws, and hospitality standards.
• Strong financial analysis and budgeting skills.
• Exceptional interpersonal and communication abilities.
• Strategic thinker with a results-driven approach to decision-making.
• Proficiency in casino management systems and tools.
• Puerto Rico gaming license or ability to obtain one.
• Additional certifications in hospitality or gaming management are a plus.
Physical Requirements
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Requires physical stamina for long hours on the casino floor and during events.
• May involve travel for business meetings, training, or promotional activities.
• Work in a fast-paced, high-pressure environment with a focus on multitasking and problem-solving.Light work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
$44k-79k yearly est. Auto-Apply 60d+ ago
Sr. Project Manager
Flexible & Integrated Technical Services
Senior manager job in Manat, PR
For Project Management services in the Capital Projects area.
WHAT MAKES YOU A FIT:
The Technical Part:
Bachelor's Degree in Engineering and at least ten plus (10+) years of experience on Pharma and Capital Projects
Bilingual, Spanish and English (good communications)
Experience in:
Scope of Works and RFPs development
Schedule development and update
Cost Estimate analysis and development
Change orders analysis and negotiation
Cash flow management and cost control
SAP
Engineering Design Review
General contractors and Sub-contractors
The Personality Part:
Our Next Piece is someone who treats everyone they meet like family, especially our resources, clients and team members. In other words, being a customer service pro is one your (many) talents. Being the Piece means you're full of bright ideas and eager to innovate, always bringing top-quality results to the table. Are you ready to take on this new challenge?
AS A PIECE OF FITS, YOU WILL: (The day-to-day on the job)
Responsible for the development and implementation of various projects.
Manage budgets and applicable cross-functional team members.
Manage all aspects of projects including the scope development, initial design, acquiring permits, bidding process and proposal evaluation.
Create budget, scheduling construction, overseeing field operations, change control, commissioning, and validation process.
Coordination required with production areas to achieve project schedule objectives.
Develop status reports, cost estimates, and resource plans.
BEING A FITS PIECE COMES WITH PERKS:
One of these is the excellent, unmatched, never-before-seen customer service of our team (trust us, you'll be amazed). However, that's not all we have to offer. Talk with us to find out!
WHO WE ARE:
We are a Service Provider company different from the rest. We pride ourselves in how we treat the most important piece of our company's puzzle: you! We integrate Engineering, Construction, Maintenance, Utilities and Specialized Technical services across the Island (and in the US as well!). Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent. We're FITS!
Are you the next piece?
$66k-89k yearly est. Auto-Apply 28d ago
Senior Manager, Global Regulatory Affairs
Otsuka America Pharmaceutical Inc. 4.9
Senior manager job in San Juan, PR
Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
**J** **ob Responsibilities**
- Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL).
- Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products.
- Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed.
- Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
- Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines.
- Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines.
- Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities.
- Serves as the sponsor point of contact to the health authority.
- Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues.
- Effectively manages and directs internal support staff and external consultants for assigned projects.
- Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions.
- Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output.
- Assess and develop innovative ideas to move GRA department to address current and future challenges.
**K** **nowledge, Skills, and Competencies**
**K** **nowledge**
- Experience working in the pharmaceutical and/or healthcare industry.
- Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA).
- RAC certification a plus.
**Skills**
- Strong oral and written communication skills.
- Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc.
- Able to successfully interpret and apply regulatory intelligence to work output.
- Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed.
- Able to establish close communications and working relationship with cross functional teams to meet business objectives.
Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow.
- Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS).
**Competencies**
See OPDC Competencies Chart (Level X)
**P** **hysical Demands and Work Environment**
Travel (approximately 20%)
See document Physical Demands and Work environment for further requirements.
**Education and Related Experience**
Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$150k yearly 60d+ ago
General Manager
D.C. Global Talent
Senior manager job in San Juan, PR
San Juan, Puerto Rico | Salary: Negotiable About the Property Launching in February 2026, Casa Collection will be a distinctive portfolio of guesthouses and hotels designed to provide authentic, transformative experiences that create lasting memories for guests. Our curated guest houses-Casa Lucienne, Casa Botanica, Casa Lotus, and Môme Beach House (launching next month) combine soulful design, cultural programming, and personalized service. Each Casa reflects our belief in hospitality as a form of art, connection, and community. Role Overview
The General Manager will play a critical role in the success of Casa Collection, from its launch and beyond. We are seeking a versatile, detail-oriented leader and exceptional communication skills. The ideal candidate will be highly organized, technically savvy, proactive, and service-driven, with a proven ability to establish and streamline communications, directives, protocols, and processes.
This individual will oversee property performance, mentor teams, elevate service standards, and ensure the highest levels of guest satisfaction - consistently delivering experiences that surpass expectations while representing the brand with professionalism and warmth. Key Responsibilities
● Lead day-to-day operations across four boutique properties.
● Act as the face of the brand, ensuring an elevated guest experience.
● Oversee and mentor the Director of Operations and property teams.
● Uphold service and brand standards across all properties.
● Partner with existing digital marketing support to optimize exposure. Requirements
● Bilingual in Spanish and English.
● Excellent interpersonal and leadership skills.
● Local experience in Puerto Rico strongly preferred.
● Prior boutique or lifestyle hotel experience is an advantage. ● Must be legally authorized to work in Puerto Rico or the US.
$44k-79k yearly est. 11d ago
Senior Manager National Systems Training
Otsuka America Pharmaceutical Inc. 4.9
Senior manager job in San Juan, PR
The Field Force Effectiveness team at Otsuka America Pharmaceutical, Inc. plays a highly visible role in optimizing the performance of the sales and marketing efforts, for the field sales teams. As a result, Systems Training plays a key role in ensuring that the sales force understands how to effectively utilize our technology to enhance customer interactions, optimize selling opportunities and provide insight on our business processes that support our business.
The SeniorManager of National Systems Training work with the field sales teams to design, develop and deliver new hire systems tech training on our InGenius (CRM System), ORION (Field Reporting) and Business Planning system across all brands. The role is also responsible or continual training on system enhancements and capabilities for the organization. In addition, the role will require system training content updates and cross collaboration between systems owners and multiple departments such as compliance, operations, IT, sales leadership, and marketing partners.
The SeniorManager of National Systems Training will report to the Director, of Marketing and Sales Technologies and partner closely Training & Development & Home Office functions. In addition, the role will work with our internal Field Force Effectiveness points to identify user experience improvements and capabilities that better support a seamless customer interaction in the field.
**Core Responsibilities:**
+ New Hire system training CRM, Field Reporting and Business Planning across all commercial sales teams
+ Responsible for developing and updating training materials and curriculum to reflect system enhancements
+ Provide ongoing training on system enhancements to support the field sales teams
+ Coordinate with Field Training and Development teams on New Hire Training content and agenda
+ Identify key user experience insights and ongoing system training opportunities collected from field ride observations
+ Incorporate business processes education in training sessions to support Otsuka's ways of working
+ Work closely with the Field Force Effectiveness team to identify user experience improvements
+ Partner with system owners to design training content to support enhancements and new capabilities
+ Develop pull through strategies to support ongoing system and business process learnings for the field. Such as Specialty Attestation, Customer Affiliations, Precall and Post Call Planning, Field Reporting Insights etc.
+ Work closely with cross-functional teams and stakeholders to define training needs and requirements
**Qualifications:**
Required
+ Bachelor's degree: MBA or other related graduate degree preferred
+ Ability to communicate technical information in a way that is easy to understand for the field and effectively identify key selling opportunities
+ Strong command of CRM, Field Reporting and Business Planning systems and the ability to train on them
+ Previous experience in a Region or Ecosystem point role that supports training and coaching field team members
+ Ability to work in an ambiguous environment undergoing transformation
+ Excellent communication, collaboration, facilitation, and presentation skills
+ Possess a growth mindset that is open to development & coaching and willing to challenge the statue quo
+ Proven track record for consistently meeting or exceeding performance goals
+ Understands and articulates healthcare compliance, legal and regulatory landscape
+ Technical acumen and understanding the backend systems
+ Experience selecting and managing training vendors
+ Abilify to create content in PowerPoint or other tools
Preferred
+ Previous experience in a field leadership or coaching role that supports business acumen development of the sales team members
+ Experience as a training in the pharmaceutical industry
+ Understanding of principles of instructional design and adult learning theory
+ Experience with putting material through the Promotional, Regulatory and Compliance Review Process
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$150k yearly 11d ago
General Manager
D.C. Global Talent
Senior manager job in San Juan, PR
Salary: Negotiable (Executive-level compensation package)
We are seeking a highly experienced General Manager to lead a large-scale, full-service luxury resort destination in Puerto Rico. This role requires a proven hospitality executive with deep operational expertise across rooms, golf, food & beverage, and resort amenities, as well as the strategic mindset to support continued growth, including the launch of a residential component.
This is a high-visibility leadership role with full P&L responsibility, overseeing a complex operation with 400+ guestrooms, multiple golf courses, and diverse revenue streams.
Key Responsibilities
Provide executive leadership and strategic direction for all resort operations
Oversee financial performance, budgeting, forecasting, and profitability
Lead and develop a large, multi-department leadership team
Ensure exceptional guest experience across lodging, golf, dining, and amenities
Drive operational excellence, brand standards, and service culture
Partner with ownership and corporate stakeholders on long-term strategy
Support the development and integration of a residential offering
Champion compliance, safety, and risk management initiatives
Qualifications
Proven experience as a General Manager of a large, complex resort
Demonstrated success managing 400+ room properties with multiple amenities
Strong background in golf resort operations required
Experience with mixed-use or residential-hospitality developments preferred
Spanish fluency strongly preferred (not required)
Willingness and ability to relocate to Puerto Rico
Strategic, hands-on leader with strong financial acumen
Must be legally authorized to work in Puerto Rico without employer sponsorship.
How much does a senior manager earn in Carolina, PR?
The average senior manager in Carolina, PR earns between $41,000 and $96,000 annually. This compares to the national average senior manager range of $86,000 to $163,000.
Average senior manager salary in Carolina, PR
$63,000
What are the biggest employers of Senior Managers in Carolina, PR?
The biggest employers of Senior Managers in Carolina, PR are: