Service control operator vs master scheduler

The differences between service control operators and master schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service control operator and a master scheduler. Additionally, a master scheduler has an average salary of $77,733, which is higher than the $53,776 average annual salary of a service control operator.

The top three skills for a service control operator include balance sheet, reconciliations and GAAP. The most important skills for a master scheduler are customer service, MRP, and program management.

Service control operator vs master scheduler overview

	Service Control Operator	Master Scheduler
Yearly salary	$53,776	$77,733
Hourly rate	$25.85	$37.37
Growth rate	-3%	-3%
Number of jobs	56,696	23,353
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 67%
Average age	45	45
Years of experience	2	2

Service control operator vs master scheduler salary

Service control operators and master schedulers have different pay scales, as shown below.

	Service Control Operator	Master Scheduler
Average salary	$53,776	$77,733
Salary range	Between $40,000 And $71,000	Between $59,000 And $101,000
Highest paying City	-	Santa Rosa, CA
Highest paying state	-	Massachusetts
Best paying company	-	NVIDIA
Best paying industry	-	Energy

Differences between service control operator and master scheduler education

There are a few differences between a service control operator and a master scheduler in terms of educational background:

	Service Control Operator	Master Scheduler
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 67%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	Western Carolina University

Service control operator vs master scheduler demographics

Here are the differences between service control operators' and master schedulers' demographics:

	Service Control Operator	Master Scheduler
Average age	45	45
Gender ratio	Male, 77.8% Female, 22.2%	Male, 64.3% Female, 35.7%
Race ratio	Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%	Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.2% Asian, 7.0% White, 61.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between service control operator and master scheduler duties and responsibilities

Service control operator example responsibilities.

Coordinate and manage annual physical inventory as well as inventory valuation in accordance with Canadian GAAP.
Supervise accounts payable, accounts receivable and payroll personnel.
Streamline contractor payroll process reducing throughput time from 5 to 2 days per week while improving data integrity and usefulness.
Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.
Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.

Master scheduler example responsibilities.

Supervise NPI chip fulfillment process - manage wafer starts to meet internal qualification and board level build plan.
Facilitate production release of drawings, bills of materials, and QC specs.
Coordinate the flow of machine and electronic parts through the production process including QC.
Experience with the engineering change order (ECO) process including documentation and documentation control.
Create BOM's, standardize part numbers, and standardize part descriptions in the MRP software.
Develop, coordinate, and maintain CPM and EVM cost loaded schedules for various BRPH customers.

Service control operator vs master scheduler skills

Common service control operator skills

Balance Sheet, 14%
Reconciliations, 14%
GAAP, 10%
Internal Controls, 8%
Payroll, 7%
Financial Results, 6%

Common master scheduler skills

Customer Service, 8%
MRP, 6%
Program Management, 5%
Continuous Improvement, 5%
Microsoft Project, 4%
ERP, 4%

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Service Control Operator
Service Control Operator vs Master Scheduler

Updated January 8, 2025

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